Best Animal Hotels Vancouver Near Me

Philip Lau: Reliable and friendly staff, my dogs always have a good time there.

Barbara Hershberg: 100% awesome in every way. Our dog stayed there for the first time, and she loved it. She had so much fun playing with the other dogs. The Rex’s staff is the best we’ve met, and our dog is 7 years old and has been boarded elsewhere before, but we now will always take her to Rex. When we dropped her off, she immediately wanted to get into the play area We loved getting photos every day of her. We will now utilize the daily drop off when we have a busy day. One of the things we also loved is that everything is clean, and our requests were taken care of immediately.

Risa Litwin: OK this place is stunning. It’s a really cool Loft looking place they let you go in and check it out before you leave your dog for the first time. I think a lot of people would rather live here then wherever they actually live.They have big dog and small dog areas to separate them during sleepovers. You can have your dog in the common area or in their own room. When I say.” room.” it’s not really a room. It’s just a nice area with solid walls separate from the others in this area there are separate of these private rooms.They have super cute beds for the dogs and different areas for them to hang out the nice outdoor area. I’ll be at kind of small in the grass. The dog seems to have tons of fun in the summer. They get sprayed with water if they want for fun , plenty of toys around and staff seem to be super friendly whenever I am there.The staff is also consistent. They keep them for quite a long time and seem to know my dog regardless of the fact that we do not go consistently. I love this part.Rex offers daycare and sleep overs but it’s definitely not cheap. It’s a pretty expensive place which is why I gave it four stars and not five but that said I think you get what you pay for.Another area I would say gave it four stars and not five is grooming. I know it’s not a grooming place but I left my dog there for a long time like nine days and she was matted when I got her back. She is a long-haired Poodle and they have to brush properly every day. You can’t just let the Poodle get wet and then not brush properly . It’s a big no-no!!!!Their response to this was that they tried to drive her, but they are not a grooming place, and it was really difficult and taking a long time to fully dry her.I don’t bring her as much as I want because of this part. When it’s wet outside and rainy, they let the dogs in and out whenever they want so from my dog, in particular, it doesn’t work for us but most dogs this doesn’t matter they’re not gonna Matt after being in the rain and they are easy to brush.I would take my dogs hair consistently every week if this wasn’t the case but since it is, I have another option for a really bad rainy daysI do highly recommend the Rex for all the other reasons. It’s a lovely caring environment for your pet:)Oh and one more thing- they gave a photographer everyday taking pics of your fur babies. You can see who they hang out with. Love this… would add a 5th star if they had a video feed

Joshua Fact: My dog loves it there so much, and I trust them to keep him safe. I really don’t trust almost anyone ever given he’s a basenji, and if you know- you know. Pricing is really good for the service, and they really make you feel like they care about your dog.

Rain: We love Rex!!! And so does our dog

Tamar Haytayan: I feel compelled to write a review after an experience I had this morning with the manager of this daycare. As soon as I entered with my two dogs, a 9 year old poodle and a 1 year old Goldendoodle, there was something off. The usual welcome was not there and the receptionist had to call the manager.A bit of back story: I had not taken the puppy there since June 2022 as I was called to pick her up at that time because she was not comfortable and wanted to come home (this was not her first time at the daycare, she had been a few times before without problem although still shy and finding her way) . Upon pick up, I was spoken to by the manager in a frustrated tone and was told that I needed to bring the puppy in more often if I wanted her to be comfortable there (my puppy has no problem socialising in the park or with dog walkers in big packs of dogs; she is a bit shy and needs some attention and love at first). The one of the manager put me off and also I decided to not return to the daycare for a while until I knew that my puppy would be ready. In the meantime, I did call and complain about the way I was spoken to by the manager.Fast forward to today, I thought ok let's try to take the puppy in with her older sister (who has no problem with the daycare) and try it for a couple of hours. As mentioned above, upon arrival, the dogs were not welcomed at all and the manager was called instantly. There were no niceties, I was just told that today is not a good day as they were too busy. The puppy was eager and curious upon entering the daycare but within a few minutes, sensing the unwelcome situation, she retreated to the door ready to leave.I understand them not being able to accommodate my dogs today but I do not understand how unwelcoming and unloving they can be towards the dogs. At least, say hello to the dogs, make them feel welcome and loved. It is a daycare after all and 'care' should be a big part of their approach.It was very clear that my dogs were on the 'blacklist' and not because they were aggressive but because my puppy needed a bit more care and attention. My older dog loves going to this place and the manager kept referring to both dogs as needing more attention. Also, they were also referring to them as he when they are female.All in all, very disappointing. Clearly not very invested with dogs who may need more care and work.

Amy Truong: One of the best dog daycare and hotel in Vancouver. Professional and friendly staff. Rex Dog Hotel+ Spa even smells like a spa and is clean. Great indoor and outdoor area for dogs to run around.

jenna reed: Good people and service

Ross Pritchard: Our Aussie Shepherd is looked after really well when he stays at Rex

Geoffrey Thompson: sounds great but not helpful

Boson Higgs: My dog loves this hotel. He always comes back very happy.

Peter Robertson: Top notch in every respect. Been trusting them with our dogs for years.

S M: The Rex is our “go to” when we need a place for our dog to stay and Tug loves being here. The staff are friendly, caring and knowledgeable and Tug always comes home happy and pooped from all the puppy play. Also, we always get him bathed at the “spa” and their doggy shampoo smells amazing 🤩. Excellent experience and would highly recommend.

Megan Tardif: My mini dachshund Bute loves the Rex! They take excellent care of him in the spa, the daycare, and when I board him overnight. Amazing, friendly, caring staff and the pics they post are the best!

Tristan, Ian, Munk: Great dog hotel

Linsea O'Shea: Been bringing my dog here for almost 3 years, never been late and today was 30 minutes late picking up my pup, was charged double AND received horrible, rude and admonishing attitude from staff. After I paid and was walking out with my dog, the staff member in a very nasty, disrespectful manner said "you could've just boarded her" - why wasn't that offered to me when I was called and questioned how far away I was on the phone? No thanks, I don't need to be treated that way or the stress and will find another puppy daycare. UPDATE: Adventure Den is my pups new happy place (and mine with delightful staff!)

Sylvia Car: Wanted to board for two weeks and was turned away for even a meet and greet based solely on breed. I would hope boarding services be capable of providing care to a multitude of breeds and be able to provide equitable care for all owners. Seriously disappointed.

Jodi Brown: The best place to spoil your pup while you’re at work, on holiday or just busy for the day. Not to mention their pool parties during the warmer months!

Christoph Morrison: Rude. Horrible customer service.

Bob McGill: When you leave your pet in someones care you want to be assured they will love and care for them as you would. The Rex will do just that.While being boarded at the Rex our dog Gordy required unexpected Veterinary attention. The staff took great care of Gordy and the owners delivered him to the Veterinary clinic promptly, stayed with him and kept us informed of his status. When Gordy returned home and was recovering Barry telephoned several times to check on Gordy’s recovery. The entire experience showed my wife and I that the Rex and the staff genuinely care about the pets and value their customers. Gordy is healthy again and back enjoying his visits to the Rex.

Mark Glover Masterson: Caring staff and friendly cats.

Cintia Nascimento: Holli and her team took good care of our cat ❤️.

Lois schneeberg: I let my six month old cat Billy with Holli at The Scratching Post. I was a very anxious mommy but I didn't need to be. Holli took excellent care of Billy. She posted pictures on Facebook and I was able to see how much fun he was having and I was able to relax and enjoy my first visit to the USA in two years. I am so grateful I found Holli and didn't leave Billy in the house with day visits. He bonded with other cats and had the time of his life!!! Feel secure that Holli will take care of your pet with love and attention. Thank you Holli!!!

Stephie: Holli is the sweetest - I'm a first time (and recent) cat owner and wanted to board at a place where I felt like our new rescue would feel as secure as she could. Got a quick tour when I first dropped off my cat, met a few current residents, and was very happy with Holli's communicationI trust that my cats needs are being taken care of and that she is in a safe environment while adjusting being away from home! I will definitely be booking again soon~

Alana Thompson: Holli cared for our 13-year-old diabetic cat, Piper, while we were out of the country for two weeks. He requires a controlled diet and insulin injections twice a day, and besides that he's an older dude and a bit anxious. I was so relieved to find The Scratching Post, where Holli had just the right touch in communicating with Piper. She was able to put him at ease, attend to his medical needs, and she gave him special attention while we were away. He had a private room with a bed, toys, cat videos on the TV, and a window to sit at, and Holli sent me updates and video of him during his stay. When we picked him up he seemed very relaxed and at-home. Although he was happy to see us, I think he would also have been happy to stay with Holli! I can enthusiastically recommend the The Scratching Post to anyone needing to board a cat with special needs.

Erica Crilly: The owner/ operator obviously really know cats (and their personalities) well and she made me feel at peace leaving our pet as I felt he'd be in good hands and would be well taken care of.The facility was clean, with loads of very "cat" friendly toys and amusements - I wasn't sure he'd want to leave at the end of his stay :)

Rita Bittel: This is the 2nd time using the Scratching Post Hotel for a 6 week stay. We were very happy with our experience. The staff were delightful to deal with and it was apparent that they genuinely love, understand and care for cats. We enjoyed our vacation knowing our dear cat was in good hands. We will definitely use this service again.

Janice: Holli is so kind and considerate, and spent a lot of time buildingtrust with my cat. This was the first experience for my adopted cat at the hotel and he had a wonderful and positive experience because of Holli!

Chuck Martineau: Holli and team took great care of our Kitty. She is an older diabetic cat that does not play well with other cats so she was given the private room. Holli, Holly and Amanda were very attentive and professional and handled her with care and attention, making sure that she was given lots of love and play time. We especially enjoyed the daily postings of photos and videos.We strongly recommend the Scratching Post Hotel and would have no hesitation placing Kitty in their care again.

Ian Russell: Dealing with the Scratching Post Cat hotel was a truly positive experience. Our cat seemed relaxed during his stay and my kids really enjoyed seeing some photos and videos posted online for them. We'll book our cat for another stay in the future!

Cherlyn Cortes-Manderson: Holli and The Scratching Post Cat Hotel took such excellent care of our very elderly cat. The room was clean, tidy, with tons of natural light, and so comfortable for our cat with lots of places for her to explore and soft beds/furniture to relax in. Our cat was immediately happy with her temporary home while we were out of town, and we were very much at ease knowing our cat was in experienced hands. Holli was always easy to communicate with and it was very clear from our experience that she really does love and give proper attention for the cats in her care. I would recommend Holli and this company to all my friends and loved ones with kitties.

Andrea Van der Werff: Thank you Holli for looking after our cat Mia, this place is the best for her when we are away. She is always happy there and well taken care off. Highly recommended place♥️♥️

Tianpei Chen: Highly recommend the scratching post cat hotel! Our cat Fred has stayed with them twice when we were away for travel and holidays. They definitely are doing a great job and know well about cats. They also uploads videos and photos every day so you can see how your cats doing. Really appreciate how thoughtful and caring Holli is. We will always come back if needed. The only complaint is that they are so popular so you have to book as early as possible to secure a spot😹. They took such a nice photos of cats!

Suzanne Buckley: Love love love this place. My cats stayed there for the first time over winter break and it couldn’t have been a better experience. Seeing the pictures of them on Facebook and Instagram put my kids minds at ease that they were well cared for. Great communication by the people there for getting everything organized to drop off etc. My cats were much more calm when they got some afterwards as well. Usually they’re twitchy and unsettled for a few days after boarding other places but here they came home and settled right away. We will definitely be back!

Amanda Westenberg: Not a good first impression for me.I had to shuffle around the website to try and figure out how to book, which led me to create an entire profile for my cat with uploading her vaccination records, so after spending time getting those from the vet taking a fair portion of my day from my studies, in the end it was all for nothing.My cats vaccinations are valid for three years but in the vaccination section the AI automatically put that the vaccinations were expired because of the date they were administered to her - it then left this section as pending review.The next issue was going through the reservation, the screen displayed different payment options, one being pay by cash and if doing so a deposit would not need to be paid, and instead to contact someone that this is the payment option you would like to do, however no email was provided in this section to actually get in contact with someone.Not knowing what to do as no email is provided here I sent a message to your facebook page (although on your end you said it was instagram but I am literally messaging them through my facebook messenger app so Im not sure how it could be instagram).Here I messaged that I had submitted a booking request and that I would like to pay by cash. 24 hours pass and I receive an email saying my booking request has timed out due to not submitting a deposit... I finally hear back from someone over messenger and they say to just contact a woman named Holli, so I go searching through the website and finally find a phone number and get a hold of someone.To my luck, the spots have all been booked within the time that I had been waiting for the booking request to be approved.I was then told I should have received an email shortly after first submitting initial booking request which I never did (yes I did check my spam after being told this, and there was nothing there).This looks like a great place to keep you cats and I was so excited for my little girl to have some play time with other cats but I am pretty disappointed I missed out due to technical errors and what I feel like was just an overall confusing experience.Not sure where to bring my cat now for out holidays - I guess she misses out due to technical issues and lack of communication.I also don't recommend telling people that "most find this website easy to use", I use computers every day for school and did not find the process easy.And what may be easy for one person doesn't mean it will automatically be easy for another, and in all fairness to me, the important emails which probably would have prevented this I did not receive, so thats not on me.This review is not towards the quality of your business, but towards the technical aspects of the booking process.

Paul Martin: I've always felt like my cat was very well taken care of. I appreciate the pictures they post.

Kathy Marsden: Scratching Post Cat Hotel is absolutely wonderful!My two cats have stayed there three times, and I could not have been happier with the experience that they had. The atmosphere is very casual and relaxed. There are innumerable amazing and challenging cat toys for them to play with. As well as video screens with birds for them to try to catch, real birds out the window for them to watch, cat trees, and secret hiding places everywhere. Holli and Holly play with the cats a lot, with dangling things and laser toys. The cats all seem to get along well; I have never seen them fighting, except in play.Videos and photos are posted every day, so you can see what your cats are up to.The prices are very reasonable, with a much lower price for two cats from the same family sharing one kitty condo.There’s an additional discount for long-term stays. Everything is very clean and well-kept.I highly recommend this place, and to get to it from Vancouver is not very far. Well worth the drive!

Darcy Patko: Holli, the cat whisperer, saved our little Batman in his hour of need when he wasn't doing so well at another cat sitter. We would be lost without your help. THANK YOU!!!!

E & M Kuznetsov: We rely on this Cat Hotel a lot. The management of the hotel is caring and trusted. Highly recommended.

Julie Flemming: Our 2 cats spent one week at The Scratching Post back in September and they had a great time! I really appreciated text message updates as my boys were settling in, and I loved the daily photo/video albums on Facebook! Holli, Karina and Holly truly care about all of their guests, and spoil them with lots of attention, cuddles and playtime. My shy cat is way more confident at home since his visit, which has been nice to see. We will be back for sure!

Beth Norris: My dogs love it here. Friendly staff. Great social media posts so you can follow your dogs while away.

Lorraine Toor: First timer! Appreciated the diligent screening process for entry, friendly staff, exceptional facility management and tired and happy pup at pick-up. Ozzie will be back!

Melanie Bedard: If you care about your dog, don't take him there. Horrible place.

Jennifer Hendren: Smooth check-in and pickup. Staff are friendly and efficient. My dog was exhausted when she came home so must have played hard and had fun! We will return 🐶 Thanks Jet Pet!

Zoe Morin corneau: Amazing team

Carey McReynolds: The staff are super friendly at Jet Pet and always greet my pup with a smile and with her name. I love that they have live video and post stories on their IG page so that while I am away, I can check on her and see she's doing good :)

josé Miguel Pasten: It's a great pleace! The team takes care of our buddies very good! Thanks!!

Shirin Marzban: We usually put our dog at jet pet over night when we take short local trips.Great, loving and caring team of employees.Our dog loves to socialize and play at jet pet. We love how they upload videos on YouTube and pictures on their Instagram page. Also their pet grooming is great, she is always nice and clean for pickup time.

Peter Cohen: Nothing but great things to say about Jet Pet Resort North Shore. This was the first time for us doing dog-boarding with our adopted dog and the staff were fantastic to deal with - we did an initial meet and greet to make sure there was a good fit (which gave us some extra comfort), and they had plenty of patience answering all of our questions. Our dog came home like he had a great time playing and socializing with new friends. We also liked that they group together the size of dogs for playtime (as we have a large dog). Highly recommend.

Cassandra Legacy: Our dog Charlie has been going to Jet Pet North Shore for roughly 6-months now and we are extremely happy with the service. We have had some very unfortunate experiences with other dog daycare/boarding service providers and were very hesitant at first to try another company.However, we are extremely happy that we found Jet Pet North Shore. The service providers are very knowledgeable and informative with great communication. Charlie loves going there, and we feel safe knowing that he is there under excellent care.We highly recommend Jet Pet North Shore.

Roisin Curran: Lola had the best stay at Jet Pet there last week. The team took such amazing care of her and she was so happy in all her pictures!! Thank you the team for looking after our fur baby so well!!

Julia Oulton: We started taking Tucker to Jet Pet when he was a puppy. (4years ago) He learned his social skills here because they put puppies all together and they teach each other what acceptable behavior looks like. Tucker loves to come to Jet Pet and he has many friends he visits each time he shows up. I recommend Jet Pet to all my Canine Gardian friends. The only thing I wish is they have an on-site person for overnight stays. They used to have that.

Yan Geng: We had a really bad experience with Jet Pet before Christmas. Definitely not recommend to my friends any more. As my whole family travelled out of town for more than one week, my dog would need to stay 9 nights with Jet pet and paid half of payment before dropped off my dog there. No one reminded me their operation hours and I replied their message our drop off time at 1 pm on the drop off day. No one ether replied my message or called me before they closed door. I was supposed to be reminded as your client and also I already paid the full payment, which meant we would drop off our dog surely. The manager, Kurtis, replied my message in the other day without even one sorry word. Really bad customer service behaviour.The message from the manager Kurtis: our hours of operation are readily available on Google and our website. Jack did not respond to your message and no one confirmed you could come after 8 pm. I understand you are upset but we did not let you down. Our hours haven’t changed in years- Kurtis, Manager.So no matter who and where texted me message to know what time I would drop off my dog, so they would not check the message again to know the customer’s drop off time??? So what’s point they texted me to ask my time.Secondly, their system automatically charged my another half payment without any notice and invoice. I noticed that when I checked my account they already charged another half.Thirdly, when my friend contacted them and was told that they couldn’t do refund only credits back to my file. However I looked up the reviews on google. They could do full refund for another customer. Totally liar. Do they treat customers differently?The last but the most important is when I took my dog home, he was very scared during the night time and always shake when he was alone. I was surprised when I was told by the manager that they don’t have anyone stay at store over night with all pets. What if something happens, I can’t imagine how they would control the emergency situation. And all my friends felt the same surprise when I told them that Jet Pet had no one stayed in the store over night.Definitely not recommend Jet Pet to anyone.

Leslie Lai: DO NOT SEND YOUR PETS HERE! THEY WILL COME BACK INJURED AND TRAUMATIZED.My cat was boarded at Jet Pet North Shore from Dec 18, 2022 to January 2, 2023. She came back traumatized and highly stressed, and had multiple wounds on her belly and back leg. My cat is a difficult cat that is highly anxious so I expected that she would be stressed but not wounded to this extent. I called multiple times, and while Jet Pet told me she was stressed in the beginning, she only sustained a minor tongue injury and was otherwise fine. I was told calls after that she was fine. When I picked her up I noticed a large wound on her belly, and upon calling Jet Pet they said they did not know. My cat had to be taken to the emergency as it was a raw wound where the skin was peeling. The emergency informed me that she actually has multiple wounds, including another one on her belly and one on her back leg. The vets I spoke to mentioned that they highly suspect that these injuries were not solely the result from stress and licking. This resulted in a $1200 medical bill. I understand that my cat is a difficult cat that does not allow for close contact but Jet Pet clearly does not care enough to check on the cats periodically nor inform the owners that their pet is struggling and injured. Even if my cat has injured herself, there is a high level of negligence from Jet Pet's part for not noticing and addressing this. Wounds like this should NOT have been missed and could have been identified much earlier

Gurinder Chauhan: Dropped my Chihuahua off her for 2 night 3 day stay while my husband and I went away for our anniversary.They were unable to get my dog to eat for more than 36 hours! We decided to cut our trip short after the manager told us it was probably best if he was in this kind of mood.When we arrived and I picked him up, he had to go to the bathroom immediately as if he wasn't taken out there. I got him home, and he ate right away (I was super happy).However, he wasn't behaving the same as he normally does. My dog was traumatized. I'm not sure what went down while we weren't there, but I suspect it wasn't pleasant. My poor baby was scared to be touched and was shaking for days after.I did contact Jet Pet. However, they failed to contact me after saying multiple times they would.Thanks to them our dog was in stress for days after we picked him up, we had to cut our anniversary short (lost money for the hotel and activities we had booked) and never got a refund for the days he didn't stay with them.I would definitely not leave my fur baby at this resort ever again.

Katherine Cornelius: Had to find some care for a long weekend quick and Jet Pet was so accommodating. They were able to work with me to figure out the best plan for our dog Phil and let him come for a few hours to visit, and get used to the environment before he stays there.Jack and the rest of the staff were so kind on the phone, and in person. I got a tour of the facility and am grateful they had room over the holidays to take our little guy.Phil is excited to be staying over, and I am very satisfied with the service we received already.

Shakira Shute: We use Jet Pet Resort North Shore regularly for doggy daycare and Monty absolutely loves it! He is so excited to arrive there to play with friends and is always happy and tired when we pick him up. We highly recommend Jet Pet Resort - they love and play with Monty so well, we feel very reassured when he is there.

Ameen Amanian: I’ve always had a great experience taking my dog to Jet Pet. I really appreciate that they give me details on how he’s been throughout the day and they know when he has/hasn’t eaten his lunch. Looking forward to having him board there when we travel next!

Jane Sidjak: JetPet is under new management and it is like a whole new facility! The exterior outdoor yard and the interior have been upgrade over the past months with no disruptions to care or service. Best of all my dog lives the staff and is so happy to arrive and be greeted by her human friends. When I pick her up she is happy and tired. The staff are faithful to take pictures throughout the day so you can get a ‘sense’ of the day. My pup is camera shy, a diva and photogenic…but they try! Thanks so much Kurtis and team!Jane S.

Jessica Wang: My dog absolutely love jetpet!!👍👍👍 She is spoiled and get lots of attention at Jetpet 😆

pr p: Wonderful people, updated us on everything that happened with our cat. They truly go above and beyond!

Michelle McNaughton: Our very shy kitty stayed here for a little over a week. They were so patient with her. We received updates and photos every couple of days which really eased our minds. Thank you!!

Artie The man: These people are literally the best. I went away for more than a month leaving my cat child in their care. I received daily updates via WhatsApp while vacationing on another continent. I was constantly informed of her well being and questioned when they noticed odd behavior (which was normal for my feline). They checked, they asked and I got daily videos and updates. It made me be able to relax on my vacation without having to worry. I absolutely would recommend the services Purrfect cat boarding offers to anyone needing cat sitting. I felt like she was safe and cared for just as I would have done if I was with her at home. I definitely will be using their services again in the future and gladly will refer my friends to them. Thank you so much!

Sach B: Looked after our two senior cats, one which is blind, and they knew how to handle this situation with ease and expertise. We were provided with photos, videos and updates which made us feel confident about leaving our cats in their care. Would use their services again. Thank you Sharon!

World Traveler: Had my two cats stayed there for about 3 weeks and it was great. We got updates every few days. It was a relief to know that they were well taken care of in a safe place. The facility was clean and staff was friendly, all of them were obviously cat lovers and cared for the cat there. Would go back again.

Steven: Picked up our intact male cat after 5 days of boarding with open facial wounds, while we was apparently not eating, to find him out in the playroom with about 5 other cats. Very stupid indeed! Keep in mind that purrfect's own policy states that they keep intact males separate. Purrfect did not inform us of any facial wounds, and did not inform us that he had not eaten for 2 days, until it was at the point that the cat was borderline emaciated. Until then, daily updates said that the cat was doing amazing. Purrfect did not even monitor the cat enough to notice his wounds, we were the only ones to notice when we retrieved the cat.The wounds are claw/teeth marks around/on the nose, where there are no scent glands. Yet, purrfect boarding claims it's a result of rubbing, when they were not monitoring close enough to even notice the wounds themselves. Yikes!We were delighted at first glance, but would not ever bring our cat back. Complete failure.

Karen Swaffield: Very clean and they really care about the well-being of your cat. They send photos and updates which is reassuring when you are away from your fur baby.

Joe WB: Excellent place for your cat! Friendly and easy to use.

Stephen Hand: We were disappointed to find most of Vancouver's cat boarding options involve a small and cramped steel kennel that looks more like a jail.We have used Purrfect Cat Boarding twice in the last year. We are very happy and unquestionably trusting of our cat in their care. Purrfect Cat Boarding offers each cat a large cat condo that include platforms at different heights, cubbyholes, and ramps. Each cat has it's own litter box, and feeding / water dish. Condos can include a window view if available. Cats are allowed to explore the larger area outside of their condo, in small numbers with tons of fun cat trees, and soothing music and sounds playing throughout. It really is a cat oasis here.I cannot recommend this place enough if you are traveling or looking for a temporary place to entrust your cat for care. You are provided updates and photos of your cat and they are very responsive to your questions and concerns.The second time we gave our cat Loki to Purrfect Cat Boarding, we left for 2 weeks. Although we missed him, not once were we concerned about his well-being or level of care. Please consider supporting this business with the care of your fur-baby.

Emma Cartwright: My cat stayed there for 5 nights and I could not have asked for a better experience. The facility was clean and each cat suite is spacious enough for the cat's to explore with the comfort of it being their own space. While away, I received picture updates and she would answer my questions. She was also very in tune with each cat's behavior and allowed them to leave their designated space to explore the open area when they were comfortable enough to do so. I would recommend this cat boarding place to anyone.

Demi M: Positive:Professionalism,Quality,Reliability,Responsiveness,Value

Reid Buckmaster: Clean, quiet facility, with lots of comfortable-looking cats enjoying their stay. We left our cat with Purrfect Cat Boarding for a short trip and received text message updates about her stay, along with pictures. Our cat was nervous when we dropped her off, but was happy and relaxed when we came to pick her up, an absolute testament to her comfortable stay. Will be using PCB again in the future!

Mike S: Positive:ProfessionalismSo clean!

Lisa Eaton: Positive:Professionalism,Quality,Reliability,Responsiveness,ValueOur two cats were well taken care of here for their first time away from home. Purrfect was professional, provided us with updates and clearly cared about our cats. It’s good to know our cats have a second home when we get to go on vacation. Thank you!

Harry Mukhopadhyay: This was our first time away from our beloved Miztli, thank you Sharon so much for taking such good care of him! Even thou he is shy making him feel comfortable shows how much love you guys pour into it!The facilities look clean, and super fun for cats and humans! Being the first time we were worried about our cat being lonely as he is very close to my son, they sleep together since Mitzli is a little kitten, but all worries were gone, we received daily updates with pictures of what our cat was up to!I would highly recommend Purrfect Cat Boarding, I could really feel that Sharon truly cares for the animals and wants to see humans and cats alike having a great experience at her place. 5 Stars for sure!

Marilyn Mortimer-Lamb: Our cat Louis recently had his first three night stay here and we could not have been more comfortable leaving him at this extremely well-run and fastidiously clean ‘home away from home’. Sharon is incredibly efficient, caring, and responsible and has thought of every detail to make the experience for both the cats and their owners a most pleasant one. She thoughtfully responded to my communications quickly, even though she must be constantly inundated with e-mails, etc., while also looking after her guests. Louis will return! Thank you so much, Sharon.

Jordan Lafreniere: Positive:Professionalism,Quality,Reliability,Responsiveness,ValueI couldn't be more satisfied with their services! Super friendly, attentive service and great facilities.Thank you again!

k o: Positive:Quality,Reliability,ResponsivenessSharon sent me photos every evening of my relaxed and happy cat which eliminated my worry and my guilt. Would recommend, would use again. Thank you, Sharon.

Kim Paul: As a professional cat/house sitter myself.....and (as we all are) insanely protective of our HendrixOur expectations are extremely highHendrix enjoys his stays here!He is nothing but loved and treated like family every time we have brought him here❤️Now ...he even jumps out of my arms and runs to the door! Excited!LolPurrfect Cat Boarding really respects and understands each cat is special & have individual needsI highly recommend this safe & very clean environment for your kitties 💜

Cooper Sills: My wife and I traveled to South America recently for about 19 days, and one of my biggest concern was leaving our two cats behind.I found Purrfect Cat Boarding after some googling, and we went with them for boarding. Sharon and I talked extensively about my concerns about our cats, and the care they required (one of our cats has stress issues that often lead to urinary tract issues).The place was clean and laid out thoughtfully, exactly as it looked in the photos. We were able to let out cats out of their carriers to explore the place (or pick their favourite hiding spot) while we talked with Sharon and introduced her, she confirmed then that we had WhatsApp available to receive updates.Throughout the trip Sharon updated us with photos and how they were doing -- she was cautious and respectful of their space in order to reduce stress and let them gain confidence and trust in her. It made travelling easier knowing that someone who obviously cares about cats was looking after ours, and that she was willing to update us frequently with photos and videos on the trip so we didn't miss them too much.We picked them both up healthy and happy (at least when they got home) cats, who seemingly had no issues.We would definitely choose to board our cats here again if we needed to.

Icarus Skelly: Great location, right down town, but for 500 a night you'd think they'd remember to not leave a bag of someone's trash in your room, or clean up the drinks they knocked over while you were gone, or make sure your TV actually worked. Other than that, the real problem is the place is very haunted. Now I don't believe in spirits or astrology or anything, but my girlfriend and I BOTH had nightmares almost every night. Almost got stranded in the elevator after the card simply wouldn't work and we go soaring to someone else's floor when they called it only for no one to step in. Maddening.

Tyler Vogel: Service and staff are absolutely horrendous.. don’t stay here if possibleRooms: 1/5|Service: 1/5|Location: 1/5 …More

Shwanda Napoleon: Although there is no room service, the location is great and has many restaurants. Staff was friendly and so helpful.Rooms: Love the shower. A surprise for my partner and me.

Sonya Zhemchuzhnikov: Room 321 has a window into the bathroom with a curtain that is controlled from the outside. There were cockroaches in the curtain, and heating takes ages to warm up. Not to mention the fire that caused us to vacate at 6am: We were not notified. However the location was 2 minutes away from ballet bc.Rooms: Cockroaches.Safety: We were not notified about the fire in the building next door at 6AM.

Cam S.: This was our 2nd stay at Hotel BLU and it was fantastic. Front desk staff were upfront and honest about extra charges, detailed our fees, and were more than willing to accommodate our requests. (Corner room, extra parking, late checkout, etc etc)We will certainly be staying again for our future Rogers Arena or BC Place related events.

Anson Garaba: Awesome little hotel right across the street from the BC place. Rooms are great, as is the service. Has all the amenities that are expected from a hotel of this caliber, like a breakfast area, a pool and a gym. Hotel rooms aren't higher than the fifth floor of the building so views may not be notable but the inside more than makes up for that. Highly reccomend.

Rebecca Sullivan: Modern, Comfortable, Clean, Friendly Large Rooms, Bikes, SaunaRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Anna Scott: This was our second time staying here and it will be our last. When we got our room the floor was so dirty, there was dust all over the tables too. We called down and a housekeeper came up and said her vacuum was broken earlier. She did a literal one minute vacuum of half the floor and left, leaving it still grossly dirty. The sheets had holes in them and the windows were so dirty we almost couldn't see out. Not what you expect for $400 a night. They only comped our parking for the whole ordeal. Not impressed, will not stay here again.

Aaron: Found the hotel welcoming with supportive staff. The details were thoughtful from coffee to electronics. Our standard room had a European size shower (tiny). It was a short uphill walk to the shopping district. Good close options for dining. The hotel has residence condos onsite and is surrounded by other condos. Sports stadium is a block over. We ate breakfast at the 2nd floor restaurant and it was very good.

Eryka N: Hassle free stay for the fam!!!Hotel Blu did not disappoint. I am very meticulous whenever we go to any hotel, but was very impressed by how clean the room is. Location is great very close to much everything. Parking is good and the staff are all helpful and nice.

Dwayne Meredith: There were several of my out of town employees in Vancouver for an event. At the time of booking, we were told an early check in would not be a problem. Check in was 4pm. I arrived at 2 was told the room was not available but would be placed on priority. Other employees were checked in after I arrived. Several other hotel clients arrived after me. They did get me in at 4pm, but come on. Their staff gave me lip service and fell back on their 4pm checkin policy. BS. Not helpful at all. And one not happy client. Room was nice and clean, but was left with a sour taste.

tia rodrigue: After a horrible stay at the river rock hotel we decided to visit our original choice (hotel blu) and I have to say from the moment I walked through the doors the service and atmosphere was amazing. The hotel was so clean and really made us feel special. The small details like a welcome letter and lollipops on the table was so nice. The pool was amazing and We will for sure be back to try out the fitness center. 5 star ⭐️

Andrew Hiob: This hotel was everything I hoped for. When we checked in I mentioned that I was here in celebration of being cancer-free. We were upgraded to a suite and presented with a personal note congratulating me on beating cancer. It was incredible service which went above and beyond anything we expected. The hotel itself was clean and all the staff were super friendly. Martha checked us in and she saw us in the hallway the next day and greeted us by name and asked how we liked the room. We will stay here again!We were upgraded to one of the suites. It was massive. The room was very clean and the bed was extremely comfortable. There were 2 televisions in the room with the largest one being in the bedroom.Rooms: Comfortable beds. Dyson hair drier in the washroom. Massive amount of space.Nearby activities: Delicious seafood restaurant right next door. Within walking distance of hundreds of stores and attractions in downtown Vancouver.Walkability: I have back problems and was able to walk to many Vancouver attractions like Science World and the Art Gallery

clarissa harris: it was good even the pool i hope i will come back soonRooms: 5/5|Service: 5/5|Location: 5/5 …More

Luck Rasoanilana: From the moment we checked in, Melissa from reception was exceptionally welcoming and inviting! She was knowledgeable about the city, was enthusiastic when talking to us, and was enjoyable to chat with.The Hotel is indeed blue like the name, which makes for a calming aesthetic and chill vibe. The room was spacious and clean, service was good, and the Hotel's location is downtown/near many downtown areas. The hotel also offers free 4-hour bike rentals which saved a lot of hassle.The rooms came with your typical toiletries, bath robes, etc. but one thing we found thoughtful was the included umbrella which was one less thing to pack to deal with the Vancouver rain. The pool/hot tub were medium-sized and busy sometimes.Would recommend!

Maddie Rivera: Melissa at reception made our experience! We had a rough day getting to Vancouver and she made our night. We arrived super late with a toddler and doggo. Melissa was super mindful about accommodating our needs. She is a really great person and I appreciate her humour. We would definitely stay here again simply from the impression she left on us. Also, unsure if it was just our room, but the shower set up is super cool! You can see the shower from the bed!If you’re bringing a pet, there’s a super sweet dog “terms and agreements” to sign. It’s very cute!!Rooms: Perfect size and cool shower set up!Nearby activities: Great to stay at if you’re into hockey!Safety: Vancouver in general felt safeWalkability: Lots of nearby places to eat and drink at. You could walk one block and have a whole new selection of places to visitFood & drinks: Great options around you!

Ryan Smith: Overall great place and super comfy rooms. Staff were fantastic. Could be a little more clean in some areas. Location is fantastic for getting around the city.Rooms: 4/5|Service: 5/5|Location: 5/5 …More

alisha: I take my two puppies here, and they take great care of them. The staff is awesome!

Jennifer Ng: Trusted pet resort that I will take my dog here again when I need

Julia Ferguson: Tom smelled really bad when I picked him up. After 2 days he still smells. He smells like rot and urine. Even after a wet wipe bath he still stinks!

inosensia setiono: In the first two years I went there ( around 2018?) there were no complaints. However, after the pandemic things seems to change. Everytime I board my dogs, they get home skinny. My GSD who in the beginning have no trouble is now considered aggressive by them and they wont take her back. I told them that she got bitten by a dog in April 2021 and need to be introduced slowly in the beginning as to not overcrowd her; however, I was told that they do not have time for that nor are they a trainer. If they were just a little bit more patient with my GSD, she would have been fine. When dogs overcrowd her she would tell them to back off, but somehow they dont intervene when other dogs wont stop being too much and then my dog had to step up. When I asked them to watch her, they also said they are watching other dogs and cant watch her all the time( which I understand, but shouldnt they be in the area at all time?) My dog never bite or show aggression in any way, she would be vocal to tell others to back off; this is a sign that they should have intervene if needed. If in the beginning my dog wasnt a fit, then they would have rejected me right away during trial but they welcomed her. The last experience I had with them was just truly traumatising. Im not sure who I talked to but I believe she wasnt even from the olympic location but was there because of short staffed. Being told my dog is aggressive caused me so much worry that i didnt bring her to a different daycare for a long time as I believed them. Until recently, i brought her to a new daycare and I told them that shes anxious sometimes and need slow introduction; mind you the new daycare basically watch over many dogs (over 30), and somehow they took the time to introduce her to others. They have the ability to make sure my dogs have a great time. She has 0 aggression behaviour despite other dogs getting close to her and had a lot of fun. Additionally, Jet pet would need to fix their smell system because my dogs would always end up leaving like urine. After hearing more negative feedback from other people, I would never bring them back here. I hope you guys would stop attacking bad reviews and actually do some improvements. The only person I would like to thank from this facility is Neill, whos always patient with me, make great accommodations when needed and give me good feedbacks.EDIT:After talking to the new manager, he has said that he has improved the urine smell concern. My review is ONLY based on the previous management. I wish Eric nothing but the best! I hope that you can make this facility to the best that you can.EDIT 2: I gave jetpet another try , Eric was nice. The rest of management was an absolute disgrace to dogcare company.

Julie Gascon: The Olympic Village Jet Pet team is extraordinary! The team members are kind, dedicated to their work and have a true passion for our four legged loved ones. They are incredible and my beautiful dogs are safe with them. Thank you for all your work!

Grant Millar: They take amazing care of our dog and cats.

Rita Carnero: Thanks so much for taking such good care of Gordita while I was away. Staff went above and beyond to make her feel comfortable during her stay (1 week boarding), even hand feeding her when she was being picky ♥ plus she loved all the cuddles.

Amy Damjanovic: My husband and I have sent our 1.5 year-old Siberian husky to JetPet overnight a few times now, and we couldn’t be happier with them. The care our boy gets is exceptional, and we know he gets lots and lots of playtime and exercise because when we pick him up he’s so exhausted he sleeps for a whole day. 😆 I’d definitely recommend this place.

Brenna Ricci: They have taken great care of my bichon frise both at daycare and for overnight stays. I would not recommend their bath and brush or nail clipping service for longer haired dogs, however. Especially the curlier more difficult purebreds like bichons. My boy came back practically unbrushed and matted in areas. I will have to redo the bath and brush and clip his nails as they were unable to.April 4, 2023 update. Please note that I was CHARGED for this luxury bath service. Thanks.

Chris Ho: Jet pet is the only pet hotel our dog will go, they are the kindest!

Sarah Third: Jet Pet has been absolutely wonderful any time I've needed to head out for some last minute emergency travel. Their prices are very reasonable, and their staff are positively wonderful. They're also incredibly accommodating, and have worked around Vet appointments and medications in order to ensure my pet had a happy stay.It's clear that they spend a lot of time caring for these dogs, and really go above and beyond in their care. I was worried about boarding my anxious dog, but with Jet Pet I know she'll be well taken care of.

negar leilnahari: Unprofessional, inexperienced and dishonest, the staffed lacks the proper training , the facility is inadequate and the proper procedures aren’t set in place. Our beautiful Royal cat was severely injured under their watch and the reason and the cause of the incident was never confirmed. When asked for surveillance video , we were told there are non. We were pressured to have our pet removed and I’m glad we did since I’m sure the care given to our or other precious pets are short of anything the owner are expecting with the price attached to the service. All and all, with all the hospital bills, vet bills, medication bills , anxiety and stress their lack of proper care has caused our family -they initially refused to refund our remainder and wanted to credit the $$$. Ultimately your pets aren’t cared for through the night, we are so unhappy and would not recommend this location to anyone that has a pet they care for and love.Edit review after the posted response:This is response shows and embodies the lack of unprofessionalism that I mentioned on my initial review. When Hannah was brought to care she had minor illness which she needed antibiotics drops to be put on her paws. She has no 2cm cut on her elbow that later required 4 stitches to close. Over all the messages and text we sent 100% supported for our pet to be taken to the vet however amount of times and we Will compensate for it. However after the initial time that Eric was kind enough to take Hannah to the vet the Later times when we asked we got the response of “ we have an small team and I can’t have my staff take Hannah to the vet” , “ is best when she leaves and be in a home environment “. when initially due to improper care this incident had taken place in the first place. So please refrain from using this tone as it is not appropriate nor appreciated all while we cut our trip short just to come back and care for our beloved cat.

Karim Leilnahari: We had a horrible experience with our cat and could not forget the pressure we received from them on our trip

H K: The best place to send your family pets to.

Tay Cun: I was a little worried at first leaving puppy while on vacation but after his first orientation and seeing how great the staff were ans how big the facility was I knew i made the right choice with Jet Pet. Puppy didnt even say goodbye when we dropped him off. The price of boarding is affordable and puppy seems happier than ever. I highly recommend and I will definitely be bringing Baby Beagle back soon.

Daph Ordas: I occasionally drop my dog here for daycare. He always is excited to go! The staff are always friendly and treat him very well. Even though it has a strong dog smell inside, they wipe him down with some wipes after his stay which is nice.

angietapp: Kind staff, Cocoa always has fun, I had to extend the stay by a night and they made sure she had enough food. Really good team of folks that really enjoy and care for the dogs.

Donna Ordas: I highly recommend jetpet! We've done daycare, overnight stays, and grooming here - all which we are always happy with!The staff have been absolutely phenomenal. It is clear they go above and beyond to create a friendly and enjoyable atmosphere! They are extremely accommodating and my dog is always SO happy when he is there. I am able to view him through their live pet cameras, and they are very active on Instagram as well. My dog loves doing their fast and furious activity which does cost extra, but why not pay a little more just to make your fur baby happy :)I am extremely happy with their services, they treat both my dog and I so well!

Jena Lohrbach: Jasper has always loved his doggy daycare experiences at Jet Pet Resort Olympic Village; we don’t live in the city, but when we come to stay a couple days, we always schedule him at least one day at Jet Pet. When we decided to take an actual vacation, we knew whose care we’d be most comfortable leaving him in, and the place he’d have the most fun (and possibly be so busy playing that he wouldn’t even miss us).If we ever again find ourselves leaving on a trip we can’t bring Jasper along on, we will certainly be booking him another stay at Jet Pet Resort Olympic Village.

Jenn Nevin: We have been taking our dog here for daycare about 9 months now, ever since she was old enough vaccination wise (about three months). She has an absolute blast and is always rushing in when we arrive. The employees are kind to her and give some good feedback on how the day went and what dogs she played with. We’ve also boarded her here for 4 days (x2) and got frequent updates by text/email/Instagram posts. Have never had any major injuries - had one small cut from play that they notified us ASAP by text and cleaned it up well. She loves the Fast and Furious extra play time as well! Gives the pups some bonus one on one time - we used these during boarding. Can’t say enough positive things about JetPet Olympic Village!!

Jay Joyce '74: Disappointing at best...My wife and I stayed as part of a Regent Cruise Lines off-ship Vancouver excursion. We have stayed at various Fairmont hotels in the past, and always had a great experience.Not this time.After the first evening, we went to breakfast with what we thought was plenty of time to spare. Upon arrival at the Notch8 maitre d's desk, we were told it would be a 15-20 minute wait for the breakfast buffet - even though we could see numerous empty seats in the dining room. They explained they were short-staffed. I asked to see the hotel manager, and only the desk manager was present. I expressed my concern, and said that at a minimum, we should have been told when we checked into the hotel to expect delays in breakfast service (because we had a morning time commitment). He was not aware of the problem. When I said that I would like to speak with the General Manager about the problem, he indicated that the GM had not yet arrived, and he did not know when he would. However, he said that he would have the GM contact me. The GM never contacted me.The make-up mirror light in our room was not working upon arrival. The next morning (same day as the breakfast problem) I stopped by the Front Desk, and the receptionist logged in the problem and said they would have it fixed that day. When we arrived back in our room that evening, it still had not been fixed. I called and they said that someone would be up to fix it. An hour later no one had appeared, and I called again. Same response - they'd get someone up to fix it. An hour later, after no one appeared, I went to bed.Next Day - breakfast - no problem - they had opened more space, leading me to wonder why they could not have seated us at an empty seat the day before...?At 8:15 AM, asked to see the manager to discuss my concerns; same desk manager appeared and said that GM was not in yet. I told him about the lack of response regarding the maintenance problem, and that the GM had not contacted me the day before. Polite reaction, but no actionable response on his part. When we left the hotel at 8:30, the GM had still not arrived.We were told by one of the dining staff team that there have been recent cuts in hours. How can this be possible if you're already not providing the level of service that Fairmont guests have come to expect?After three visits to Vancouver over several years - all at Fairmont Hotels - we will NOT stay at this hotel again, and not recommend it to others.

Taylor Rockefeller: Stayed here with my husband and 2 young kids. Very kid friendly without being a "kid" hotel. Room service food was average,and our bathroom was a little small, but the staff was all 10/10 fantastic. We can't wait to stay here again, either as a romantic getaway or as a family-friendly option. Great location with city views. I can't compliment the staff or environment here enough!

Mitchell Edwards: Beautiful Hotel with tons of history.Super friendly and helpful staff.Defiantly recommebd

Geraldine Henry: Our whole trip was a positive experience from before we arrived; to bellhop service, to extra assistance required with AC and figuring out amenities. Our breakfast before departure was top notch. Each staff member was kind and courteous. Thank you for helping us make the most of our little trip for our kids soccer. We always look forward to our time here. Thank you!Safety: Options for shopping and dining our were all close by. It is nice to have the downtown core experience and be safe and comfortable.Walkability: Excellent location for making the most of our time here.Food & drinks: Always love the quality of care that goes into our food while we are here.

John Keates: The hotel Vancouver was 10+ the room, service was all first class. The room was spotless and I couldn't fault a thing.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Anthony F.B. Davies: Excellent service and staff, extremely helpful and taxi service very good.Nearby activities: 10min walk to the harbour area and easy access by foot or taxi to other sights.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Bernard Beck Jr: Had a fantastic stay at this beautiful hotel as we were getting ready to depart for a cruise. Staff was AMAZING. Will Lin took exceptional care of us during check-in, and was readily available with any assistance that we required during our stay, including being most professional in always calling us by name. The bell and parking staff were also extremely polite and professional. A ten minute walk to the pier and convention center, this location is near anything that you would require including a massive amount of restaurants and bars.The room was fantastic, clean, and we were fortunate (thanks to Will Lin) to get a room with an awesome view of the port.

Matteo Bocci: 4,5 stars. I spent five nights in this hotel for a business meeting. It is impressive how this huge hotel is run in a seemingly effortless fashion. Everything was really good. My room was spacious, clean, with an excellent view. The bed incredibly comfortable, and the service almost impeccable. The only minor point I believe can be improved is the coverage and speed of the Wi-Fi connection. Perfectly located, really convenient to walk pretty much anywhere in the city. Thank you for having me & looking forward to another stay!

Mehsam Sunny: Funny place to work at. They don't hire many people from south America , Asia, middle East , Russia to work in front office , guest services, restaurants and servers.

Vivek Joseph: Great location and decent hotel. Rooms are getting really dated now.Rooms: 2/5|Service: 4/5|Location: 4/5 …More

Babish Sharma: Overall experience was fantastic, spent good time there.

Steven Snidal: A beautiful hotel always enjoy my stay hereRooms: 5/5|Service: 5/5|Location: 5/5 …More

Barbara H: Great location, comfy clean room, friendly staffRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Rebecca Milson: Absolutely beautiful hotel. Room was very luxurious with everything you could think of. Staff were professional but not friendly with a smile. Which is unusual for Canada

James Song: I stayed with Shangri-la Vancouver which I booked with Amex Fine Hotel program, but that is not fine !!!I had bad experience for breakfast , so I complaint to the manager at reception, at that time, he said he will give me upgrade for next stay and free spa service for 4 people, cause this time is little bit too rush , and said will meet me when I check out !BUT !!! when I check out , he was not there , the front desk lady told me he is in meeting and send me follow up mail , but it's already 3 days, I didnt receive anything from them, not even my receipt,I FEEL CHEATED !!!!! this is not a 5 star hotel's service ! if you can't handle the complaint , do not lie to the customer!!!!I've beed stay with a lot of 5 star hotels , even those are not AMEX Fine Hotel's Program , they are doing better than this Hotel !!!Please give me an update see what they can do for me, and what Amex can do for me ,Thank you

Ben S: Rooms: They are lovelyNearby activities: Lots of shopping. Area void of jibbitzSafety: The rooms have locks on and in themWalkability: It is very close to many things within fifteen minutes.Food & drinks: There is a bar and restaurantNoteworthy details: They really care. They neatly organize your stuff and give you water for bed. Always replenished and stress free.

Gloria Gloria: I went with my 3 girlfriends for a spa day, and it was glorious. We had a relaxing time. Great service overall. It's definitely worth the money, and we'll be going back.Hotel highlights Luxury, Great view, Great value …More

Lucas Neff: Possibly the best hotel service I have received.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, High-tech …More

Dëmin Photography (Wedding Photographer): As a wedding photographer, I had the pleasure of working in Shangri-La Vancouver and it is truly exceptional. The elegant and inspiring event spaces provide the perfect backdrop for any couple looking to create a unique and memorable wedding experience.It offers a range of sophisticated spaces to choose from. The private Terrace is a stunning location for couples to exchange their vows, with its floor-to-ceiling windows showcasing the beauty of Vancouver. The natural daylight and unparalleled city views create an unforgettable setting for any wedding ceremony.The Conway Ballroom is the ideal space for couples looking to host a larger reception.As a wedding photographer, I appreciate the attention to detail and dedication that the team at Shangri-La Vancouver brings to an event.Overall, I highly recommend the Shangri-La Vancouver as a wedding venue. It offers elegant and inspiring spaces, as well as exceptional service, making it the perfect location for any couple looking to create a unique and unforgettable wedding experience.

James Hooland: Make sure to use HoteITully.ᴄᴏm when booking your hotel. This site will compare hundreds of booking web sites and normally will have prices a lot cheaper than others! You're welcome :)! This resort is one of the best in the area. I've been coming here for a long time. If you decide to stay here you for sure won't be let down.One of the best hotels I've ever stayed at. The service was fast, and welcoming, and I felt so seen and valued my entire stay! Excellent front desk staff, solid room service options, and it smells AMAZING.

stella chen: 房间很大，精油味道舒舒服。飞机看出去全部是玻璃大楼，市中心位置很不错。

C Kong: Plenty of parking below the hotel. Google always takes you to the front but just remember to turn right on Alberni and not Georgia while you’re on Thurlow street. Valet is $54 I believe and you can pay for overnight parking as well. It’s bright so it feels safe. Every staff we encountered was nice and pleasant. Elevator area was small. 3rd floor has the restaurant Carlino which had great food. If you go during breakfast there’s live music which is a treat to listen to. 5th floor has your pool/jacuzzi. Pool is spacious but jacuzzi was always packed. 24 hour workout facility had a good amount of equipment. Was clean and quiet. The spa had a nice and accommodating front desk person. The couples spa suite was nice but you could hear all the traffic from outside.The room we had was spacious. View was beautiful! Lots of toiletries, tub was huge, there were welcome cookies that were delicious. I’d come here again as it was a great place to stay at. It was also very close to Robson st which had lots of shops and restaurants.

Rodolphe Vanesse: A small and cozy hotel , great service, beautiful suite , great location

Rohin Khanna: It’s a Amazing Hotel I stayed for 3 nights, best part is their Bar! Nolan is most knowledgeable person I ever meet about scotch and drinks. Must visit.

Susan: Recently came back from a 3-night stay here and have to say it definitely ranks high on the list of best hotels I've ever stayed in.The service was impeccable from check-in to check-out, the rooms are very spacious, clean and quiet, and breakfast every morning at Carlino's was a delight (thanks to our lovely server every morning!). Overall, it truly felt like a luxury stay.My only remark to make is that on one of the days, there was a very large and rowdy group of guests in the pool, disturbing us (and other guests), and the attendant didn't say anything about this - however, our stay was perfect other than this particular moment.Would definitely recommend a stay here!

Layza Viana: I went for Shangri-La Hotel to Weeding Party. I loved that place. It's comfortable and fancy.Service: 5/5|Location: 5/5 …More

Liana W.: Great RMT massage. Outdoor mineral hot tub.Go early and enjoy the spaceWalkability: Right downtown, easy to walk to

Jessica Nelson: Booked a 60 min massage with Jeff. He was extremely attentive and focused on the areas I needed most. Left feeling super relaxed and pampered!They offer snacks and tea in the lounge area. If you have a chance, check out the outdoor pool for a quick dip.Highly recommend for anyone looking for a place in the city to unwind.