Best Appliance Shops In Vancouver Near Me

Martin Staffolani: Alberto Vergara helped me find the right hood fan for my place which was a challenge due to lack of stock and delivery delays. He made this happen! I am grateful and happy with Trial service and staff camaraderie. Thank you!

De Li: I really appreciated Trail's ability to locate a specific built-in fridge during a supply shortage. Thanks to Ken Yung from the Vancouver store! It was well worth the wait.

Maret Christiansen: Great service from sales person, Alberto, and from the delivery duo, Kingston and Tyler. The product is one thing, but really, for me it's also about customer service. I am quite content.

Toni Hewlett: Shirley has been incredible helpful and patient with my many questions and indecisions. Thanks for always answering my many questions and emails!!

E L: My fridge broke down after 25 years. Ellis at Trail Appliances took the time to help me find a replacement asap. I finalized the transaction on Thursday and it was delivered on Tuesday. Delivery people were also super friendly and professional. They took a lot of effort to protect my wood and tiles. I’m very happy with my purchase and Trail will definitely be the first place I go if I need anymore appliances!

Tanya Behrisch: I called Trail Appliances when my 7 year-old dishwasher broke last week. Alberto Vergara answered my call. He was friendly, knowledgeable, and efficient. He listened to my needs in terms of functionality and price; because of Alberto's attention to detail and excellent customer service, I got my brand new dishwasher , including all my specs, installed the very next day. Thank you Alberto!

Noel Brechin: A pleasure as always

Matthew Chau: I had great experience working with Ron Rasouli, a product specialist at Trail Appliances on Rupert St., Vancouver. His knowledge regarding the LG Styler that we bought was top notch. It is also great that he has the customer's best interest. Thanks for all the help!

Don Marsh: Bob was great! Very knowledgeable and fast. Everything I wanted was there.

M B: Bob was most amazing from start to finish. Very knowledgeable and had briefly given us the pros and cons for different brands. The moment he had a grasp of what we wanted, he just nailed it but was always willing to show us other brands without the 'sales push' that mostly drives me crazy. He was very attentive, passionate and a real expert of his craft. Excellent customer service!

Karoly Barna: Amazing service . Thank youKaroly

Chasney “llroxs1” Ram: Today my parent’s and I came in to Trail appliance for a new fridge and a chimney hood fan. We browsed around and was greeted by Ken. Ken was very punctual, knowledgeable, and easy to communicate with. He went the extra mile to check if the products were in stock or would come in on time. Overall had an amazing experience and recommend Ken to anyone who is in need for great customer service.

A Boston: Ive shopped at Trail at least 3 times now for washing machine/dryer, microwave, dishwasher, fridges and possibly more. It's good to know a salesperson. I've used the Bouwman brothers; they keep on top of the reliable models and make good recommendations.

John Doan: Salesperson and delivery guy were very friendly, professional, and knowledgeable!

Christina Kasperczyk: I recently bought a new stove from Trail appliances. I was fortunate to have Sherry as my rep., she helped make the purchase, delivery and installation seamless. She was happy and able to answer all my questions. It was a really positive experience.The installers (Reza and his colleague) from P&M installation group were also amazing, efficient and great problem solvers.I'm truly satisfied with all the service I received.

Joy Parks: Recently, I bought a refrigerator from Trail Appliances. Behzad was the salesman. He was able to demonstrate the appliance online. Without going into the store, I had bought and received the item in a couple of days! Quick and Easy! I love what he recommended.

Eric Leung: Great people and great service ! I have been a loyal customer for over 30 years, getting all my appliances from Trail. Just bought a new Fridge from them, and everyone did a great job to make sure I am happy with it.

Brian M: Alberto has been very responsive and helpful for multiple purchases.

Brian Oliver: Alberto Vergara was very efficient in helping me with the purchase & delivery of a washer and dryer. Thank you!

Gabriel Mark Hasselbach: Alberto assisted with selection and purchase of the right microwave for us, and saw it through to the delivery and installation!

John Lin: Similar to other posts, Nader was great to deal with. I ended up buying a Whirlpool dryer after changing the order a couple of times. His professionalism and service were outstanding. Super patient and even processed the amended order on his day off! Prices are very competitive. I'll definitely be contacting Nader again for our next appliance purchase.

Sassan Rakhshani: Thanks to Hussein and Nader for their great knowledge and cutomer service. The team were very helpful too. Delivery was on time and with no hassle.

Iain Boyd: Excellent service, Aria was super helpful to us. Very quick, and very efficient. We came knowing what we wanted and didn't feel like we were trying to be sold anything else, which just made the experience that much better. Also, I think they use some sort of point system to help divide up commission more equitably, which is great to see. Will definitely return for future appliance needs.

Tim Weeks: Went into their Broadway store and spoke with Nader. He was great, very knowledgeable and helped recommend the correct appliances for my situation. They have very competitive pricing and quick delivery. I would definitely go back or recommend a friend go there.

Holly Giesbrecht: I went to the store today because I need a new over-the-range microwave, they’re a few blocks from my house & I want to support local! I wandered around for a few minutes, no one acknowledged me in the slightest, two were busy with other customers, one was on his computer. All I wanted was for someone to say “hi” or “I’ll be with you in a minute”, anything! I finally asked the guy on the computer if he could help me & he reluctantly told me he wasn’t a salesman. I walked out feeling very ignored.

Margaux Sheridan: The delivery men were very professional, incredibly fast, and conscious of being tidy and not leaving any garbage behind. Very happy with the service!

Spencer Williams: -10/10 customer service. Sort reviews by New instead of most relevant and see for yourself. I have never been treated so poorly, the customer service is totally unacceptable. Please dp yourself a favour and shop anywhere else for your appliances. Before you buy they seem okay. After they have taken your money and installed the product it's a nightmare.

Kian Dowedoff: The initial experience was as if I was shopping at a pawn shop. I asked for a price on a product and was given a response along the lines of 'how much are you willing to pay?'. Then there was an odd and unnecessary interaction of "having to check for a better price with the manager", when the pricing was clearly listed on the website... After purchasing the product, I was given a pick up address that was about half an hour away from the originally represented address. Their hours are during 10am-5pm, which is during my work day. So, now with this unexpected extra hour round trip, I had to take the afternoon off. When I went to pick up, it was a warehouse with a door that stated "Ring Bell" and the door was locked. There was no bell to ring. So I was standing in the rain for 15 minutes until somebody happened to open the garage door. During this period I tried to get ahold of the sales rep to get access, and didn't get a response until a half hour later. Overall I would not recommend dealing with these folks if you don't have to.

Nat L: Amazing experience, the guys were great and patient with me since I was emptying my old one while they arrived. Very friendly and efficient.

W T: Convenient for commuters, very good service, competitive pricing and same day pickup. A surprise find near downtown.

Austin Moore: Although they weren't the lowest quote they were very nice to deal with

Tanya Ebach: Had an issue with a washer dryer combo immediately after purchasing and they sent me to the company that sent me back to them. Neither will help me. Nightmare. Never ever again.

Sam Cooper: wont price match after purchase.

cb crypto: HORRIBLE HORRIBLE HORRIBLE customer service. They will respond to this review saying please reach out to this email and I did days ago and have not had a reply. Save yourself the headache and hassle and look at Trail Appliances or somewhere else. Terrible!

Cheryl B: I did not want to give it one star. We ordered a brand new Kitchenaid range and paid for the removal of our old one. The new one arrived damaged. We called the delivery 10 min after delivery and they told us they could not come back to contact the store. Called the store and we were directed to fill out an online form. It's been 3 days we can not use the one delivered as it would not be accepted for return and they have not exchanged the damaged product they delivered. Aweful service and the customer service is TERRIBLE! I would never buy from this company if anything is wrong it is a huge hassle and they are not helpfulADDITION: see below post saying please reach out to an email from their team. It is also false I reached out to that email days ago and have not heard back! Poor customer service BEWARE!

Olga Marar: Great customer service.

David Heyduck: 1 star for good price but service and execution were terrible. If you live close to a CSA warehouse, it's probably no issue to pick up your appliances one at a time as they arrive (but really, who has that time?). I'm 8 hours, one way, from the nearest warehouse. I ordered 6 appliances and they would not hold them until all were available for pickup. I agreed to pay in full so that they could hold them, this was against policy. So for months, CAS painfully sold and re-ordered our items until randomly 5 of 6 were available. They would not hold those 5 items as we waited for the 6th item but CAS suggested that if I paid to ship them, I could ask CAS to ship the last item at no cost, so I paid to ship what was available. Last item came several months later (a year after ordering), I asked for shipping, they refused. They quoted me 1200$ shipping for a 1500$ item. I asked for a mere 200$ credit so I could arrange my own freight, they refused. I cancelled. Never again.

Kelly Burrows: Repeat customer. The sales team are kind and extremely helpful. The delivery personnel are friendly and knowledgeable. Highly recommend!

Hassan Noorbakhsh: My experience with CAS was very good from A to Z!!

Richard Outhwaite: We went to ALL of the appliance stores (very draining!) and CAS had the best prices around! Hossein was great and not too pushy. I've seen a few people commenting they won't give a formal quote, which I get is annoying. But, for these guys who work to give the best prices straight up, its sucks to have your competitors price higher and just price match if any consumer notices. They also had the best warranty at 3 years standard.

Nike: Ricky was very knowledgeable about the products he sells and very proactive in offering solutions and following up orders.

Maria Lockley: I really appreciate the customer service it was next level and the best service I have ever received for buying appliances. Coast is now my go to store for any appliances needed.It could not have been any easier best end to end service .I purchased a Samsung Bespoke fridge. Coast service made the fridge available asap and their delivery team is next level.The fridge after 1 week is awesome and so stylish and easy to use.

Smart Beetle: Thanks Coast Appliances for the wonderful products and services! One of their very best sales associates, Timothy Fan provided me professional and knowledgeable advices that really helped me choosing the right appliances. I bought a dishwasher, a fridge and a range hood that I love a lot. The delivery crews were also highly credited for their carefulness and friendliness. I would rate 10 stars if I were allowed to do so.

Mike Ciebien: Experienced & Knowledgeable sales staff followed up with myself and my clients on all options and delivery schedule to Whistler.

David Price: I was looking at the web site and decided to chat with the online sales agent. Regrettably I do not remember his name. He asked the right questions and handled a difficult installation professionally. My issue was that my countertop is designed to be lower than standard so the dishwasher installation was to be a challenge. He recommended Amil from Home Valley. Great job done by all, Thanks.

Jen San: Ricky was extremely helpful and very knowledgeable. I highly recommend him from Coast Appliances.

Dee Singh: Worst service ever!These guys are using COVID as an excuse to not having the items delivered to customer, who paid for it in full long over a year ago.Pathetic service as no one is taking responsibility to have the items delivered which were paid in full almost 17 months ago.

Amy L: Fred Z at Coast was the best!Firstly their website is fantastic, it allows you to input all the dimensions of your current wall oven which generates compatible options. This really allowed me to research the brands and models before going in to the store and it saves so much time! Their online chat option is great. I communicated with a gentleman (I think it was Melvin) and he was able to assure me that the new wall oven would fit appropriately. He really took the stress out of this experience. The oven was for my 84 yr old mother (she’s not a fan of computers so our options were limited). The next day (Saturday) we’re turned up at Coast where we met Fred as soon as we entered the premises. We never felt pressured, he was knowledgeable, thoughtful of the needs of my mother, efficient, pleasant to work with and he also helped us arrange the installation. We were contacted that weekend by the installation team and by Tuesday at lunch we had a beautiful new wall oven!The installation team were equally impressive. They were prompt, friendly, respectful of her home, completed the installation with no damage to the existing cabinets or floors. The entire team was exceptional! Thank you Coast! Especially Fred!

Ash Appliances: After dealing with john several times. He was trying to sell me a damaged machine. And then even tried to cover it up.If that's how they treat return business, im not sure how walk in will be treated. Also not knocking on the entire chain. Only this location.

Catherine McClintock: Although there were supply chain issues with our original order, the service representative was extremely helpful and resolved the issue. Very appreciative of the service!

christia roberts: Beware hidden costs and low quality products. Store manager and sales staff don't care.

John QH: Our sales person Ricky was very patient with us. We are look for a reno package.Super friendly and helpful.

Ludmila Jagiellicz: Advice from Coast and Jessica was invaluable in purchasing the right replacement refrigerator for an older home with narrow entryways.

Gordon Bohlmann: I usually don't write google reviews, but after the experience I just had with this store I can't not write one. This is by far, the worse customer service experience I have had in my life. I will never use this store again, and would highly recommend staying away from their business. I called Trail Appliances instead and just spent $1200 there. All because the salesman at Coast was too lazy to help and and instead wanted me to come into the store without any assurance that they had the product I needed. Basically he was just not willing to go to any effort for a $1200 sale.Whenever a business treats you like an annoyance, instead of a customer who pays their wages, stay well clear! Unbelievable how arrogant and dis-interested they are. It has left such a bad taste in my mouth that I will now actively discourage anyone I know from going there. If there was an option for less-than a one star review they would not even get one star.

Lianna Klassen: So my husband and I walked into Coast Appliance here in Vancouver to purchase a stove. Our stove had died so we needed one right away. There wasn't a customer to be seen which should have been a red flag right at the beginning. The sales staff that helped us did so begrudgingly as if we were disturbing her and then told us at the end that they had no stock on site or available for at least 3 months. Then stayed at her desk and didn't look at us again...didn't even say a goodbye. Maybe Coast is working mainly with contractors now but don't think we will go there again. Weird experience honestly!

Janice Liu: Excellent services! Well done, John . Thank you.

Jesse Stanley: DJ and Leo were great upon delivery.In-store experience with Tim was also seamless.Thanks!

Apex Wong: This company charged me delivery fee, installation fee and the cost of dismantling and removing the old one, and then said that it could not be dismantled or installed, and asked me to ask someone to dismantle and install it myself, but the money would not be refunded to me. This company too dishonest

sharon laxon: As an interior designer its where I went for all my clients needs so naturally its where I went for myself as well. The entire experience was very positive from Tim, our salesperson, right through to the on time, actually early, delivery.

Celena B: Met with Debbie Fortt, and found her knowledgeable, honest and very helpful, even though we figured out pretty quickly that she didn't have the product in stock that I was looking for. Thank you Debbie!!!

David McQuarrie: Kittie Stewart was excellent for meeting our appliance needs. She was informed, professional, and found the best solution to my situation. I would work with Kittie at any time and recommend her service completely.

Tim Des Lauriers: After being an established customer and purchasing multiple appliances they treated us terribly. Our washer broke and they sold us 2 separate machines that they defaulted on delivering. They confirmed they had them, took our money and then defaulted on delivery because they didn’t really have any. This wasn’t a computer glitch this was dealing with real people who confirmed they had them and “this time we really mean it.” Use another vendor as these people are incompetent.

Richard Hulbert: Our Appliance Product Expert, Kittie Stewart of Trail Appliances, North Vancouver, was excellent and very knowledgeable about Miele products and truly helped guide us to purchase our new washer and dryer. Kittie provided us with a seamless purchase experience.

Joan Carlile: Good sales department and excellent service, delivery and set up. Well deserving of 5 stars. Farhad went above and beyond to help us and make this experience a good one. Our delivery team of Ram S and Hermon Y could not have been more helpful and courteous. All in all, a great experience with very professional and knowledgeable service. Will definitely shop here in the future! Thank you, everyone, for your service and kindness.

Ken W: Kittie was very helpful and knowledgeable. She answered all our questions and gave suggestions, recommendations based on our needs. Great experience!

Mehdi Jalayer: We were looking for a fridge and Kittie provided great service for us. She was very professional and courteous.

Dave Bristow: Kittie from Trail Appliance was great do deal with from start to finish. Great follow up also. Highly recommended.

Jocelyn Kennedy: Kittie went above and beyond to help us select new appliances during our renovation. She is so knowledgeable and made recommendations that we would not otherwise have considered and are very happy with :) Excellent service!

Wendy Holtan: We recently bought a clothes dryer from Trail on Marine in North Vancouver. We had very efficient and helpful support from Ash Tavakolian. He immediately straightened out a hiccup in the installation. Very happy with this transaction.

Stephen N Roberts: We ordered a new Miele dishwasher last week and dealt with Kittie in the North Van location. She was super knowledgeable and patient as we explored various options. We would definitely recommend working with her and Trail.

John Collins: Farhad did a great job for us...knowledgable and easy to work with. We have our new stove. Installation and delivery worked very well.

Deanne Gale: We recently purchased a new washer/dryer set & refrigerator. Kittie in the North Vancouver location was extremely helpful allowing me to make a decisive purchase for our home. She was friendly from the initial phone call, in person and right through with the follow up after the appliances were delivered and installed. I am very happy with our overall experience with Trail Appliances and their team members.

Louise Clarke: Kittie provided very useful advice and was super helpful in the process of me replacing my washing machine. Would highly recommend her, and Trail Appliances again. Thank you.

Marc: We recently purchased a fridge at Trail North Vancouver. Kittie Stewart and the team at Trail were amazing in ensuring that we have a flawless experience with the removal of our old fridge and its replacement with a new one. They were efficient and well organized through the whole process. A big thank you to Kittie and her team.

Seti E: Our dryer unit was recently out of order and in need of a replacement. Farhad from Trail Appliances in North Vancouver helped us find the best option for our home. He helped us navigate through various products. We placed our order with confidence due to Farhad's knowledge and hands on service. Delivery and installation went smoothly and as promised. I'll be sure to reach out to Farhad directly next time I am in need of a new appliance unit. Thank you for your immaculate service.

Massi Alemi: I bought a washer&dryer from Farhad the salesperson, who was knowledgeable, had a good experience and patiently advised me to buy the right ones finally, we reached a solution.Thanks, Farhad for your good job 👍🙏

Tina Chisholm: Quick & efficient. Bought a Miele, delivered and installed all within a week, excellent service!

Lindsey Shepek: Ron was invaluable, renovation worries dissolved!

Brian O'Neill: Farhad offered to help us choose a new dishwasher. We told him we were interested in a Bosch. He said it was a good choice. He described aspects of its operation, gave us recommendations for which detergent to use. He arranged for delivery and completed our order. He was a welcoming, well-informed rep. Based on our experience with him, we'd return to Trail for our appliance needs. The dishwasher was delivered and installed as promised. Farhad was helpful when I called him to ask a question. We're happy with our purchase.

Kirsten Bevelander: I visited the showroom in North Vancouver today to do research about getting a washer and dryer set and a new stove. I had been doing quite a bit of online research and had visited a competing appliance store the day before but was not feeling I had enough knowledge to move forward yet. I was helped out by the very kind, Mehrdad Shekarlab, who was helpful and provided the most reassuring and knowledgeable advice. He patiently walked me through all the options, explained all the important features, shared perspective and valuable advice and was never pushy. He made sure I had all the important information so that I could make choices easily and with confidence. At every step he took great care to provide the highest standard of service, backed up by supportive and excellent advice.We have placed our order for washer and dryer now and will shortly be placing our order for our stove. Furthermore when we renovate our kitchen and are in the market for a few more appliances, we will be returning to Trail and to get the assistance of Mehrdad.

Christopher Lee: I just purchased 4 NEW APPLIANCES from Trail -fridge, stove, dishwasher, microwave. Fred Norman was my salesman and I was so impressed with his product knowledge, experience, suggestions, and professionalism. He was very personable and extremely helpful.

Jen Agrippa: Bought a supposedly new Samsung washing machine at the Richmond location. Got home, water came out upon installation and soap suds and smell of soap inside of the machine itself. Sold me a USED washing machine for over $1000. When I called them they offered me $50 refund. Joke. Zero stars.

Kat B: I'm so happy that I went with Trail Appliances over Home Depot or some other big box store. Exceptional customer service. Thanks for the help Freddy!

Shawn Shipper: I have made some big ticket purchases at Trail Olympic Village from Monti in sales (fridge, oven, fan) and I always appreciate the great service he provides along with his honest communication. The delivery and install are always prompt and professional and Monti is open to take follow-up phone calls for any questions about my appliances. I'm a big fan of Monti and Trail and recommend Trail to all my friends/family. See you soon Monti!

Bob Lindsay: Monti knows his stuff! Made this a fun experience!

Chris Yoon: Amazing service in picking a washer/dryer combo by Kevyn! He was super friendly, helpful, and knowledgeable in picking the right appliance for my unit. He was very honest in his recommendations and I felt like he wanted me to be happy with the appliance that I chose. Thanks again Kevyn!

Taylor Stacey: Staff were very helpful, especially Freddy. The installers Trail connected us with were also quick and helpful.

Farid: The go-to place for shopping appliance . The Five star is for the professional service we received from the moment we stepped inside . Monti provided us with some excellent unbiased technical advice. He was a great help to navigate us through the maze of options and technical jargon finding our matched choice of the 3 piece appliance we bought. His regular follow-up till delivery is commendable.Suggestion to managment; shop size and layout doesn't do justice to the staff caliber. A bit of investment in the showroom will definitely bring in positive results.

John Turecki: The knowledgable sales staff at Trail were also helpful and friendly. The no pressure sales experience was nice and we ended up buying a new clothes washer on our second visit. Kevin was great to work with.*Always do your own research online before going into stores for major purchases*

Paul Kezin: We recently purchased a new range and the service from beginning to end was top notch. We met Monti who was friendly, knowledgeable, authentic, and honest.He worked to arrange delivery prior to the holidays despite high demands.The delivery crew were equally as friendly, and efficient and were right on time.Monti has been very responsive to any questions or requests.I can trust him and the team at Trail and would recommend anyone seeking appliances to shop here and to shop with Monti.

Regan Truong: Great and honest service! Support local business!

Avery Gillick: Great showroom with friendly helpful and knowledgeable staff. Underground parking is easy and they reimburse you. Highly recommended.

george plawski: It pleases us greatly to be able to register our entire satisfaction withTrail Appliance's Ali Haghighat Joo whose execution of our order was accomplished with both grace and efficiency.Thank you, George and Rita Plawski.

amber dearden: Fab experience shopping here after a massive failure at Best Buy (which I wont be going back to). I've had many recommendations for Trail from friends and family, and decided to go with them for a new washer/drier combo. The staff were super friendly and helpful, asking great questions and providing sound advice. The prices were very competitive and I will be choosing to shop here for any future appliance needs. Thanks to our salesperson Monti. The lg set is quiet, efficient and we haven't had any issues :)

Danielle Rancourt: Very disappointed in the service from Trail Appliances. The overall experience has been very frustrating.The delivery crew came to our house and wouldn't install our dryer because it had a dent. The customer service rep said it would take another week for them to come back. After telling them we can’t wait that long and making several phone calls, they came two days later with a new dryer. When the delivery crew came for the second time, they were missing the stacking and it would take another 2-4 business days to get the stacking kit. The warehouse is literally 20 minutes from our place!When I called the Olympic Village store to discuss the situation, the guy on the phone was very rude. He spoke to me like I was inconveniencing him for calling.

Amir: When it comes to buying appliances, there’s no other company that I turn to than Trail. I walked in just a few days ago and within just a few minutes, was made aware of all the different models, pros vs cons and walked out a happy customer. It really felt like everyone there takes the family owned business approach. Lots of expertise and a no pressure, hassle free experience. Thank you Monty and the rest of the staff for making my purchase a positive experience. I can’t recommend these guys enough!

Mark B: Thank you Monte for quickly taking care of us. We were suddenly without a fridge and Monte identified a couple of options in our price range that were in stock. Five star service.

Anne: Very pleased with the knowledge and customer service provided by Fred Norman at Trail Appliances. He was patient and helped me find the right fridge considering fit and budget for our house.

J Hartman: Lots of selection. Larger than it looks from the outside. Very helpful no pressure sales people.

Joe Lee: Poor customer service when visiting. No acknowledgement when walking in and staff didn't seem knowledgeable about our needs.

Michel Duran: Thanks for your help! I'm a former customer as we bought appliances at Midland some year ago. But I'd like to emphasize Midland's good vibes. 3 days ago, I was desperate to find a piece for a faucet that I bought 15 years ago in a business close by Midland and I couldn't find the store. Long story short, the faucet store is long gone, but they helped me (I didn't told them I was a former customer) tracking another store which pointed to another one. This morning I received the piece missing and I'm a happy and relieved camper. You guys rock!

Edward LeF: I went to Midland to get a matching part for my Fisher Paykal fridge - the original retailer wouldn't help me, service outlets wouldn't help me but, Tim at Midland said - "no problem" - I will definitely recommend Midland to anyone who asks - great attitude and service beyond the call - thanks

Andrzej Białokozowicz: We had an excellent experience buying our wall oven here. Emil was very knowledgeable and helped us find the best oven for our use case. Our old oven was a bit smaller than regular dimensions and he was able to find something that fit perfectly.Emil was very friendly and professional throughout the whole process, answered all the questions we had and really went above and beyond to make sure that we're happy with our purchase. Highly recommended!

Nader El-Ramly: Have purchased appliances several times for Midland. Always great service and good selection. Recently worked with Sarah for our up coming renovations, and she was amazing.

Denek Znaly: I received a great deal of help with fitting microwave into my custom closet. The staff is very knowledgable.

Ali F: We had an amazing experience at this store. We were greeted by Sandy upon walking in. She’s extremely knowledgeable and patient. Spent an hour with us answering all our questions, and guiding us through a decision making process. The showroom had practically every model of appliance we were interested in so we had a chance to compare across brands before making a decision. All staff members were kind and would continuously check on us to make sure we didn’t need anything. I’d say it was the best appliance showroom we visited.

Bon Nie: I had the white glove service up until I paid and left the store. Had to wait almost 6 months for the appliance I ordered that was said to be here in 3 months. I completely understand it's something the could not have controlled.. HOWEVER, I had to follow up myself?!? Finally my purchase came and found out it was broken after all this wasted time. Left me without a fridge for 1 week. Midland talked about them being the only one that had loaners BUT had not offered me one 🙄. I wasted a lot of good groceries. Wasted my Christmas Holiday. I realized I would have got a better deal at the Brick and sooner. Horrible experience with Sales. Logistic was good. No compensation for their error. Disgusted how it was handled.

Robert Blakemore: Fantastic choice of Appliances and knowledgeable sales team that educated me as to how best to make my decision regarding my purchase. I never felt like I was being sold on anything. Very refreshing as I have now made my purchase and I am pleasantly surprised in the after sales care and attention to detail as I await my delivery.Their price was in line with the market but their customer service has won me as a customer hands down. Thank you to the Midland team.

Jayesh Parmar: If I could give six stars, I would. Emil Filipkowski went above and beyond. Emil provided outstanding customer service and constructive and timely advice. I'm wowed. Thank you, Emil.

Katie McCain: Way to cut in line at the boarder…with your business name plastered on the car

Wanda Shandro: Emil was introduced to us by our designer and we’re so happy with the introduction. Emil is very knowledgeable and always has his clients’ best interest in mind. Before making recommendations, he’ll always ask what our needs are, how often we’ll be using the appliance and for what purpose. We couldn’t be happier with Emil and have already referred him to others. Thank you Emil for taking care of our appliance needs!

Ken Fesenmaier: Good service Good people.

Kinson Lai: I will recommend everyone to see “Richard Xiao” if you need any appliances at this location!

Ryan Steward: Dimitrios was our main contact for the Midland team in Vancouver and he was incredible from our first inquiry, recommending products in the style/size/budget we required, communicative throughout the process, and transparent in the lead times of when appliances would be available. Being notified that the dishwasher model we chose was pushed out indefinitely meant we could pivot to another brand (again recommended by Dimitrios being mindful of budget and comparable model specs) and have it arrive within our reno timeline. They even ate the cost difference which really went above and beyond the customer service level we expected.

Dennis Wee: Sara helped us purchase our kitchen and laundry appliances. She offered great advice balancing style, features, value, and reliability, while confirming a lot of our own research. We were particularly appreciative of her guiding us on the timeline and on how to secure the delivery of the appliances given the supply chain challenges. We highly recommend Sara if you're looking to purchase major appliances.

Caroline Wrobel: We just purchased all of our appliances for our new home from Midland and Emil was fantastic. First, we went to the showroom primarily to look at appliances but figured we would buy from a business closer to our new home. Given how great Emil was and the competitive pricing we got, we bought everything from them. Second, we were nervous about actually getting our appliances given the pandemic and resultant supply chain issues (it's rough these days), and getting everything in time to work with our renovation schedule. Emil worked hard to make it all happen, which was a huge relief for us. We highly recommend Emil and the Midland team!

J-P Bach: Ordered a miele dishwasher. Received no delivery or installation assistance from Midland. Miele kept changing delivery date and then neglected to line up an installer. Had to go it alone and find and hire my own installer. Had the new dishwasher sitting in my kitchen for over a week and then after installation I had to hire a service to remove the old one which took several days. Midland provided no value at all. Miele neglected to reverse their multiple charges for installation as agreed and when they finally got around to it they told me I had to wait four weeks. Midland could have been far more proactive. But they just sell. Between miele and midland I lost at least 8 hours of time and all miele had to say was essentially “we didn’t meet your expectations”. And weeks later still no refund from miele

Carl L.: We ordered a new oven because our old one broke unexpectedly, they said they would have it delivered by the first week of June. We hear nothing about it by the second week so we call and they tell us we will be getting it around the end of August. We then call to speak with the salesman and he said that he actually does have the oven but he has to call to see if anyone else wants it and he’ll call us back. He does not call us back and we end up ordering from Best Buy and get the stove in two days after ordering. Turns out they just oversold the ovens and didn’t actually have one to give to us. We can’t go that long without an oven or stove.Also, they said as a favour for going with them, they will give us an air fryer for free (usually you have to buy it extra). Actually, it’s not extra, it comes with the oven normally and you don’t have to buy it anyways.

Ali Soheili: Sara has been great in helping me to locate our dishwasher. We have ordered our appliances from somewhere else and waited for 2 months as it was keep getting back-ordered. Sara from Midland Vancouver found one in stock and was able to ship it next day for us. great service .

Sandi B.: Highly recommend Emil! We visited the showroom one weekend and were fortunate to have Emil help us. In under an hour, we had chosen all of our kitchen appliances. Emil was courteous, professional and respectful of our budget. His follow up the next day with quote and specs was prompt and as promised. Midland is the place to go...but ask for Emil!

Adam Bailey: Highly, Highly, highly recommend this place. Lazar took unbelievable care of us. We were browsing for new appliances and went to quite a few stores and even looked on market place. I am so happy we stumbled into this store. We got a full set of Fridge, Stove, Dishwasher, and Hood vent for an unbelievable deal. Since's its a "dent it" store some of the appliances had scratches or dents. Lazar made it easy for us to pay some more $$$ and have those parts swapped out. At the end of the day we got pretty much brand new appliances for half the cost!During the delivery we had some damage to our dishwasher and Lazar replaced it no questions asked.You can not beat the care Lazar takes for his customers and I would recommend to anyone looking for new appliance to take your business here.Our new appliances look beautiful and we get so many complements on them!

Vince Man: The shopping experience was great. Bevan assisted us. They also sell new appliances as well. What I appreciated the most was after you make the decision to buy, they will then go online and see if there are better prices. If they find one they'll match it.

Vancouver 07: Appliance outlet I must say has quality appliances for great prices, fantastic customer service, and not to far from my house! I would recommend everyone check this place out.

Tim Rolls: Great service!

Nikita Kozyriev: I've always had excellent service at Appliance Outlet!

Maryna Abushek: Grate store! Will come back here again.

Exceptional Painting: Great service! Thank you guys !

yury cote: My experience over there was amazing everyone was super helpful and wanted to help ! Highly Recommend 😄

CupofPurp: Have shopped here previously for my appliances, superb customer interaction and were super in-depth with helping me find what I needed. Also tried to get me the best deal possible. If I ever move again or require any new appliances this will be the place for me. Thank you for your help.

mitchel millikin: 10/10 highly recommend, super friendly staff - they are highly professional.Will continue to give them my business. 👌

Thomas Czerniak: Amazing service and very competitive pricing!Would not hesitate to send any of my friends or family members there.If I could I would give 10 Stars!

Tyra Pastorek: Was very happy with my experience here, amazing service and super great prices!

Alex MacDonald: My go to store for appliances. Lazar always has exactly what I need at the best prices around

Scotty Sumal: I had a wicked experience here. Great people and amazing service.

Connor Monks: Lazar was incredible! Such a great experience! Could not recommend this place enough! Thanks Lazar!

jaycon ribchester: Great selection and honest pricing. You’re in good hands!

Corby Corby: The Owner was very proper! The gentleman I met was Lazar I believe and he had no issues finding what we needed! We recently just moved and the lady and I had explained to him we needed to appliances all around the house. He not only located the ones we wanted but he was able to give us a deal on the things we needed! 100% would come here every time in the future if we’d need to! Thanks for all the great help!

Adrian: We had an amazing experience with Appliance Outlet, they were very helpful in providing us with exactly what we were looking for. Outstanding service.

Joshua vicente: Had a wicked experience shopping here. Staff is super friendly and very informative. If I could give more than 5 stars I would.

Leslie Disler: Marina was an essential partner in getting me to understand the potential of our new AEG steam oven. The videos online and the manual were difficult to follow yet her easy manner and quick tips have made the process of cooking so enjoyable. Thank you Marina for being methodical, creative and supportive to my many questions!

Michael Sullivan: Mondays - closed - by appointment only.

David Alsop: My 55 year old second fridge died and I needed to replace it quickly. Dropped into the showroom early on a weekend morning. Stuart, the manager, greeted me and after determining I was looking for a basic fridge showed me two options. I selected one at a good price and we did the deal within 20 min. Delivery was set for four days hence and it was on schedule and efficient, including removal of the old beast. Based on my experience, I highly recommend Coast.

Peter Teevan: I just wanted to touch base and say "Thank You Very Much" to Coast Appliances and specifically to Gautam - our sales rep. We needed to replace an aging stand-up freezer which was close to dying and so needed something fast. Your website showed the new Whirlpool to be in stock... so I called Thursday morning to confirm it was there and Gautam answered the phone to confirm that it was. 20 minutes later I was in your showroom, Gautam got me fixed up and briefed me on the delivery and recycle/take-away procedures. Everything went exactly as he had told me - we got to be the first delivery of the day, today (Saturday). So thanks - everything worked out great!

Amanda Mus: Megan helped me find a new dishwasher. She was super helpful and efficient and made the whole process very quick and easy.

Michelle Annable: We had such a positive experience with Coast. Every staff member that we spoke to was extremely knowledgeable and helpful. We worked with Chris and he was outstanding. Incredible customer service. Would recommend Coast to anyone needing to buy new appliances.

sharon manchulenko: Colony/Coast ApplicancesNorth Vancouver, Stuart BarkleyI have had the Best Service, Quality products dealing with this Manager Stuart & Staff!Over the years....4 different homes re-fit expertly! In a timely manner.

Dean Barkley: Bought a fridge, stove, microwave and dishwasher from Stuart. He took the time to make sure we bought products that were right for our needs. Wonderful service and great customer experience.

Barry C: We had a defective refrigerator from brand new and Coast appliances replaced the refrigerator with a new one. I would deal with Coast appliances again and definitely recommend this appliance store.

Scott Ko: Both Stuart & Robin were extremely knowledgeable and had my dishwasher delivered as promise, this was my 3rd purchase from both Stuart & Robin and they were exemplary in their professionalism and knowledge, I would not be hesitant in recommending both their business and services. Stuart & Robin make purchasing appliances easy & painless whether you’re replacing or renovating your kitchen, expectations we’re managed professionally and their delivery team was just as professional, unlike the big box stores these 2 and their delivery team are customer focused at all times!

Glen Dickson: Great service and prices. Robin very responsive

Patricia Barkley: Great service! I love my new stove!

Jenny Weisz: We loved our experience with Coast Appliances. Specifically Stuart was amazing to work with, he helped us find the perfect washer and dryer for our space and budget and it has been working perfectly for us. Highly recommend going there and ask for Stuart!

Peter Fernandes: We had an amazing experience with Coast Appliances. Stuart was such a great help at every step of buying our washer and dryer, guiding us through all our options. We’re super happy with our purchase and will come back here for any future appliance needs

Bruce Andrews: Supply Chain IssuesOur oven stopped working 2 weeks before Christmas so we went on the hunt for a Wolf replacement but all retailers advised it would be 6 months or more due to Supply Chain issues. We found Robin at the North Van store was the most forthright sales associate of any retailer. We kept in touch and Coast Appliances/Robin came through by redirecting a stove from another location to solve our problem.We are so very happy with their attitude and efforts.Bruce and Mary Andrews

Peter Smith: We were looking for a new washer/dryer to replace an aging machine in our tenanted apartment. Our goal was to find a replacement as quickly as possible so our tenant wouldn't be inconvenienced. After three weeks, and two unusable machines, we asked Coast Appliances for our money back, and will be going to another store.Here's what I learned throughout this ordeal. I hope you find these hints useful.1) It appears as if the manufacturer only does minimal testing on the machines (in one case the door lock was missing, and in the second, the water intake was non-functional). Both of these problems should easily have been found if the machines were tested properly.2) Always double-check the work done by the delivery/installation team. Some of them were good, but some were terrible. In one case, the installer spent 10 minutes wondering why there was no water coming into the machine, and even asked me if I had turned off the water supply. After about 15 minutes, the machine (with no water in it) went into the spin cycle, so he declared it to be working correctly, and then immediately left the apartment. Only after the spin cycle was finished did we see that it wasn't working. We tried to call him back (on his phone), but got nothing but defensiveness.3) The store manager is unlikely to help you with machine failures, especially if the installation team has already left the building. For about a week I pleaded with the manager to send the installation crew back, to either test it properly, replace the machine, or take it away. The response I consistently received was "it's a warranty issue now, so the manufacturer will need to replace the broken parts". I'd give him a failing grade for "ownership" and "customer experience".4) To this day, I have no idea how long the replacement parts would have taken to arrive (I heard estimates of 2-4 weeks, but nobody really knew). I didn't want the tenant to be without a washer/dryer, so waiting an arbitrary amount of time was not acceptable. I needed a new machine that just worked, and if Coast didn't have a usable machine, I'd go somewhere else (EDIT: It took four months to get the parts!!!!!)5) There are four different companies involved in the process (the store, the installer, the manufacturer, and the service technician). They have poor communication channels, and I spent about a week trying to project manage them to get the facts straight. This lead to poor decisions being made, including a last-minute decision to cancel an appointment to re-test the machine (this was after two weeks of waiting - it ended up being another week before they eventually came back).6) Escalate early. Although the Coast customer support team spent a lot of time deflecting responsibility to one of the other three companies, I eventually talked to an escalation manager who was an effective communicator. She made sense of what had gone wrong, interfaced with the other companies, then quickly agreed to re-check the installation of the machine, or simply remove it. It took about five more days for it to eventually be removed, but it did happen.7) Supply chain issues, unpredictable work quality, and "following the rule-book, even if it hurts the customer" are still problems for us at the end of 2022, and it doesn't seem to be pandemic related. That's too bad.

Mike Regan: First time dealing with Coast Appliances and it was excellent. Got an Electrolux W + D installed 2 days ago, on time, professionally and with a smile.Happy to recommend Coast.

Brandon Hui: Second time ordering an appliance these last few months. Instore experience was great. Most impressed by the delivery experience. Smooth and efficient.

Brendan Tague: Me and my family have been using this company for many many years. me as of late and Stuart Barkley was a treat to work with the process of buying new appliances during the holidays is stressful but Stuart was professional and made the process smooth and very comfortable 10 out of 10 in customer service. do yourself a favor and use coast Appliances.

don and jean Friesen: The dishwasher I bought had some shipping damage that I thought I could fix, but I did not want my attempt to fix the damage to affaect my warranty.I requested of Coast that if I was not successful, would they then replace it.They fully suported me all the way which I really appreciate.

Fred S: Good company and people to deal with. The Sales person (Chris A.) was very knowledgeable of the product, quality and delivery timeline. The delivery personnel were on time and very meticulous on protecting the products while placing in location.

F G Stone: Very friendly and professional staff and a wide range of selections

Dave W: Bought a washer here, needed repair after a month. That repair lasted 3 weeks. They came and fixed it and charged almost as much to fix it as the washer cost. Lasted about 2 more months. By then the 90 day warranty had just expired by a week or two.

Jane: Excellent costumer service and really helpful. I highly recommend them to whoever looking for a reliable and trustworthy used appliances shop. I had a good experience with Maysam. He was really knowledgeable and experienced. We bought a freezer for my sister and they are really happy.

Xian of House Charlton: I've bought from Maysam twice, first time was over 12 years ago, then just 3 weeks ago.I totally recommend him. His knowledge and advice I trust.There is always a risk with used appliances so I wouldn't put much stock into the 1 star reviews.He as very up front about the risks and even convinced me NOT to buy a used dishwasher (even though he had 2 for sale)But the used washer/dryer combo I did buy for $600 I feel was a great deal. No complaints. Even if they sprung a leak tomorrow, I wouldn't blame him.

Mathew Kagis: Bought a used washing machine in mid August. It had mechanical problems & stopped spinning and draining on October 21'st. I called Maysam at 4 pm on Friday. By 1 pm on Saturday, the machine was fixed, all covered under the 3 month warranty. Excellent customer service.

Lydia Alda Aumueller: Maysam his the est Execellent job thanks company you can trust

Lyfe Eusac: Maysam he is the best when I called him for appliances he always delivered right away, and if need to fixed right away, he deserved 5 star 🌟 GOD BLESS YOUR BUSINESS MAYSAM.

Darren Hanson: It's really helpful for meals

Ali Shojaei: Maysam was very knowledgeable about washers and dryers and went above and beyond to help me with my complicated situation (since I needed a 110v dryer that was ventless). 100% shopping there again if needed in the future.

Nahed Alsayed: Maysam is very professional and his prices are affordable. Very accommodating.

Betty Ng: Nice . I satisfied with the talk of the sellers.

Baron Benz: He offers exceptional service and great quality products with a warranty as well. He has been my go to now for numerous replacement laundry machines. Highly recommend, you won't be disappointed!

Lana C: I was looking for a used 24" refrigerator. When I called I was told they might have one on hand, but that it was in storage and had to be plugged in to see if it was in working order. When I called back later that day, I was told there were 2 to choose from. The following day I went to their storefront and purchased one. I was given a 90 day warranty (parts & labour).Unfortunately, 2 weeks after the purchase, my tenant informed me that the refrigerator portion appeared to stop keeping cold. I called Maysam the next day and he promptly came that afternoon and repaired the refrigerator (replacing a timer that had stopped working).Thumbs up for the prompt and friendly service!

Liz Liz: This is my very first online review. The owner Maysam is very friendly and helpful! Last year, I bought a dryer from him and just before the 3 months warranty expire, the dryer start making loud noise. Maysam comes over on the 3rd day fixed the problem. June this year, I got a used washer from him. A week ago, tenant reported the washer won't drain the water anymore... I called Maysam, he comes over on the 3rd day and by just one peek, he showed me the issue was caused by rough handling the lid, caused a small broken part. He changed the wire to bypass the mechanical design and fixed it in a few minutes! This is a good place for used appliances. I am for sure will recommend this small business to people I know and to reader like you! Thank you Maysam!

carolmcbr: My partner and had been looking for a newer stove to put in our basement suite after our older renter moved into assisted living. The stove was not worth salvaging so we looked for a newer one at Save on Appliances. We actually wanted a stainless steel stove but with elements not a smooth surface top. We had trouble finding that. After visiting Save on Appliances, we looked at a white stove. The owner gave us a “lesson” on what to look for in a used stove. He is very knowledgeable.We decided to buy the white stove he promised would be clean by the following Tuesday. We paid him a deposit and said we would pick up the stove on Tuesday. After going back to look at the suite, we realized that a white stove really ruined the look of have matching appliances, but we could not get through on the phone to ask if we could change our mind. We even texted and it was not received. On Monday, we received a text from the owner with pictures of the beautiful clean white stove that was “ready for pickup”. We felt so bad, but called and asked if he would consider us cancelling. He was very gracious and said no problem. He told us to come back and pick up the deposit.As others have written, this is a truly honest man doing well with hard work and understanding. He has lived here for 15 years and certainly has made a great contribution to an area in our society that is needed for many people. Don’t be put off by the crowded area. The stove looked awful when we saw it but was clean and perfect in the end. His understanding of our situation was greatly appreciated. I highly recommend trying this store for your used appliance needs.

Aaron Richards: When I bought my fridge I was upset because there was there was no written mention of a warranty even though we discussed a 3 month warranty on the phone. I have had a few very bad experiences with shady used appliance stores in the past I was pretty worried. However there was something in the owners voice that made me trust him on his word.My fridge ended up broke after a few months and I wasn't sure if the owner would honor his deal. Thankfully he turned out to be honest like I thought. To make a long story short if you want a good deal on a USED fridge and to deal with an honest man you came to the right spot.

Shane S: Needed a replacement stove quickly and at a good price, Maysam came through. It was easy to arrange everything and delivery happened as promised.Thank you!

Simone: Maysam is the best! He’s an honest man with magic in his blood. I respect what he does and if you’re looking for a sufficient appliance, go here!!! Don’t waste your money or time any where else.

Rebecca Flanagan: Maysam and his team have been my go-to for used appliances and repairs for the past few years. I feel good about recommending them because I've experienced friendly service, good communication, and timely installation/repairs. Their three month warranty is nice peace of mind too!

Happy Van Rooms: I have been purchasing from this place and all the appliances have been working great all the time, plus their service is fantastic, even from Whatsapp you can order, pay online and get the delivery and installation with almost no effort and no waste of time, I totally recommend this store, the best!!

Shreyans Gupta: He is really professional and great at his job. Super friendly and comfortable with working timings and situations.