Best Cheap Second Hand Laptops In Vancouver Near Me

Matthew Leung: PC Galore is a gem in the neighbourhood. They are a convenient place to get all sorts of small computer parts, old and new. They were able to perform more advanced repair like soldering, which I found rare among computer repair shops. Without the proper tools like a soldering gun and spare parts, it may be impossible to do these repairs by yourself.Did I mention that they have some super cool antique rare computers on display?

Adam: Great communication and well-priced services. Most importantly for me, they were able to save my super important files from my fried laptop. Support local!

Grant Milburn: Larry gave us excellent service and advice

Heather Muir: Absolutely incredible, helped me right away with my problem! would highly recommend to anyone who needs help.

Aix Nahiy: Great friendly service

Parsa Tadayyon: Super friendly and nice!

Brenda Rosenau: Friendly expert computer support

Nicolás Romualdi: I took my laptop in because it was making a strange screeching noise. They dropped everything to take care of me in the moment. Turns out, a small piece of plastic had gotten caught in the cooler. They cleaned it up, fixed it and didn't charge a cent. Excellent service.

Liam Dillingham (The L2D): Let me use their wifi to pay for parking without hesitation!

Yvonne Mitchell: Very helpful and knowledgeable. Resolved my laptop issue quickly.

Vadym Mykytiuk: Good place where professionals working, very satisfied.

Una Nolan: I had a fantastic experience in PC Galore today and I am very grateful to Larry for all his help. I had trouble retrieving a bitlocker key to sign into my device and Larry worked hard trying various methods to recover the key until he was successful! I would highly recommend Larry and PC Galore for any of your technical needs.

Reyeverie: Phenomenally reliable and efficient! Quick turn around, high quality work, and fair/affordable prices.Larry's awesome to work with and would without a doubt reach out to him again for any tech needs.#longlivekinglarry

Shayne Johnson: We will be turning to PC Galore for all of our computing needs going forward. Thank you for a great job

r Ellison: Great, timely service. Very efficient,and very..very helpful. Willing to explain and investigate to solve problems. Quick and easy access. Went several places before I ..thankfully..found PC GALORE!

Daniel Sean: These guys helped me out of a bad jam as quick as I came to visit. I even had them on the phone to help me troubleshoot afterward. I'll be back to PC Galore.

Dominic Trudel: I was looking for something specific and I found it here.

Farhad Rowshanzamir: Very helpful and knowledgeable computer tech folks.

Gordon Glaze: The most professional computer repair shop in Vancouver!

Anaisa Visser: No longer exists at the new west address. Very frustrated to have paid for parking and searched the area for 15 min.

Faiz/Mehri Samadi: Store doesn't exist anymoreOnly pick up and drop offRude costumer service on the phone

John Y: The New Westminster location is permanently closed.

Riley Janzen: Called to have laptop fixed guy who answered the phone was very rude didn't even say the business when answering so I had to ask if it was even the lap top store. He told me to just bring it in so I go to the new west location like it shows in Maps and like the name and the store is net even there any more. Absolute waist of time

Jessica Sevilla Borbón: Very good service, so professionals and honest people my husband forgot his passport there so Simran helped him and gave it back to him. I recommend this place for sure

Jodi Michaels: I'm a New Westminster business owner and I really appreciate other local businesses. I'm also a gamer and when my gaming laptop had a broken port and screen I was pretty heartbroken. New West Laptops was fantastic to deal with and I have my baby back and better than ever. I can't express how happy I am with their service. Totally 5 star service!

Rommel Trijo: Thank you Simran for being so accommodating.

Grace Wen: Although I decided not to repair my laptop due to personal reason at the end, I want to give Alex a positive review. He was patient about my inquiry and tried to find an economical solution for me.

Paul Ona: This guys are jokes. I called someone to ask about their laptop repairs. After answering my call and informed me that I can drop off in the New Westminster and someone will be there until 5pm. Only for me to arrive 10 mins later to meet nobody at the New West location. This was at 3:29. I called back the same guy and his response showed he had no credibility when he started saying nonsense about working from other locations.

Cedar Taylor: Fast efficient service, friendly and polite lady helped me earlier this week! I made use of their printing services, and there was an error in the first printing and they were quick to correct it!

jayeff2: Great prices. Great service. Will definitely use again and strongly recommend.

Rusti A.: David places ever okay okay

Kay B: Notably, their business hours are meaningless. The only way to make sure that they are open and have someone working the computer counter is to call them. It seems that even if the store is open the only employee is a kid on his phone. The actual computer repair worker seems to show up just whenever he feels like it to work a couple hours and then leave. Don't expect anyone to know where he is or when he might show up.Having said that, their actual work is fine, the prices are typical of any laptop place, and they will give you a quote. I had my laptop fan replaced at the height of COVID so I cannot speak as to the speed of their service. It took about a month but I doubt that's normal. Your experience may vary but this place is certainly nothing special.I wouldn't take an important work/school computer here. Not worth the hassle to save maybe ten dollars. There are much more professional places locally that will be quicker and easier to communicate with.

Michael Hansen: No reply from them

oommen george: I have never felt so small. The person who worked there wouldn't make eye contact. And he was headbobing to his loud music and ignoring everything I was saying like I was a waste of his time. It seemed like he just wanted me to leave.

Niko Goomail: good

Chris Watson: This place is amazing, with super helpful staff. Prices are fair. Easily recommending any and all friends to this shop.

Joel Layfield: I purchased a LG Stylo from New West Laptop and I was told it was an unlocked phone that would work on any carrier but to my surprise when I inserted the simple card from Chatr to my surprise I was told that the phone was not unlocked it was locked, so I will be going back to the store in the morning to have them make it right, I'm not the type of person that gets upset im more the kind of person who just gets what I was told I was getting and that's all I want is what I was told by the sales guy this is what I m offering and that's what I want nothing more and nothing less just what you told me I was buying, which was a Lg phone that was unlocked

Michael Chernoff: Willingness to supply good service.

Richard Platko: My daughter Needed her iPhone X screen replaced and this guy did it in 20 minutes very very pleased with the timing and the pleasant person that Was more than helpful I love good service , this is the epitome of it

Rajwant Chahal: Best customer service by Kane.

Rebeca: Best buy customer service is the ABSOLUTE WORST. I took them 2 months to replace my dishwasher and left a nasty mess behind

Mujtaba Syed: We went in to get a laptop and couple printers. Numaan helped us with ease and suggested the best option as per our needs.Will definitely go back there.

Mark S: Before renewing or getting new cell contract DO NOT LOOK FOR RUSSEL, he act like he is your buddy with “I got you” but when he signed me up for a new contract, he did not mentions about the gift cards worth $300 but only he said was $100. When he left me with his associate, For some reason I went on Bestbuy apps and found out the $300 on a new contract.I ask the associate about it he then mentions that it’s a “new promotion”.

Nicky M: We wanted to get a $2500 TV with a price match on its own Best Buy website of $2200.The Senior Associate “S” in Home Theatre lied to us that she could do the price match.Once we ready to pay, she added up accessories and the protection plan that we didn’t want to our bill.I understand she wanted to sell to Protection Plan and accessory. But Instead of being honest and introduce everything, she added them to the bill without our consent when we ready to pay.We didn’t figure out the calculations right away and already took out our credit card. We know there’s tax on the $2200 TV so few more hundred dollars on top seemed making sense.After we really looked at the computer screen, we found out S added all costs to us and how unethical she tried to do the business.It’s is Best Buy, you don’t do business like this. Each staff represents the Company.Be honest to sell!She was angry and left the counter right after we caught her trick.Of course we didn’t get the TV and also wasted an hour of our time.FYI, my wife was the Operation Manager.

Whitney L: All the workers, albeit a bit short staffed and hard to find, were helpful. If they didn't know, they tried to find a coworker that would. Kenneth was very helpful and explained to me what cable I needed to set up two monitors, and showed me which one. Thank you!

Mykyta Kondratiev: What's the point of having this store if there is always nothing available there. If I wanted to order online I wouldn't come to the shop

Cally Aura: Came here after the Metrotown location employee had smooth brains and told be to look up what inventory they had because he was too lazy to help me.This location at Marine Drive saved the day. I placed an order online, then went and picked it up. I arrived, felt a bit sketchy going up a weird parking lot at night to get to the entrance, but once I got in the team at the pickup counter and the Geek squad were super helpful with answering my questions and helped me bring my brew purchase outside to my car.If you want actual help, it’s worth coming to this location. Avoid the Station Square/Metrotown location.

Qishen Cao: I went to fix my computer. Johnathan helped me a lot. He is very professional. Really great services here. Thank you so much!!

Margaret Scott: Keenan provided myself and another family member with genuine customer service. I bought a printer and he was super helpful. This was a recent purchase before Christmas. Outstanding young man. Thank you,

C C: Came in for an exchange. Process was really fast. Rainier (I believe is his name) at the checkout/customer service counter was polite and got everything done real quick with no problems.

Melissa Boulanger: Since you can't leave a review for their online sales exclusively I'll leave this here since it's the closest Best Buy to me. Purchased an item online to have it shipped to my address. They use Purolater as the shipping company who apparently doesn't leave shipping notices if they are unable to leave the package in the receiver's hands. And as Best Buy didn't provide a phone number for Purolater to call me at I was left with a package in limbo. Called Best Buy who told me to call Purolater of course and Purolater tells me the package is somewhere in their warehouse and will take upwards of 48 hours to track down and send back out. Totally unacceptable. When requesting the whole thing be cancelled and I just pick it up in store instead it was impossible. I was told I had to wait the 48 hours for Purolater to track it down and return it to Best Buy who would then take 3-5 business days to give me money back. So about a week's wait with no product and to get my money back. This is some of the worst pass the buck customer service I have ever experienced. And then the supervisor from Best Buy hangs up on you when you state your disbelief about how I can be out the product and my money with no resolution. Lesson learned, I will never order from Best Buy again.

One Grail: I love computers and the intetnet and their website is so terible i cant suffer through enough to see if they are selling what i want to buy.... ill shop elsewhere....

Ashpreet Kohli: I purchased an open box, HP Specter yesterday but the department manager including the salesperson failed to find the stylus pen with it. Today, Prab being helpful did an awesome job finding not only the stylus pen but also the power cable included with the box. Considering his confidence and professionalism I believe he should be working at least as a supervisor.

Ahmad Nakib: Took 20+ mins for a basic return/purchase transaction - by far the slowest service I have ever experienced. They were also unable to price match with Costco, even though customer support said they do.

John: They were alright

Justin Ashton: They only have one till that takes cash I had to let 3 people go ahead of me so I left without purchasing anything cause I was sick and tired of waiting, go to another Best Buy if you can do not go here

Jim Z.: Bad experience for the first time. Will be the last time going here. Came to pick up an online order for a game on sale at this Best Buy location, CSR claims that I've picked it up already and it's not in the system. That's weird, I've only visited just now. CSR claims manager is looking into it. Frustrating wait. Unprofessional customer service.

Navdip Dhatt: Do not go this location.They have nothing. i have wasted my time.They don’t have any apple products for displays.

Paul Chan: 这间分店真的很不错，环境很好，停车也很方便。

Micheal Jalaeian: Professional and fast repair service. It's a big upside that they work on Saturdays as well. Highly recommend

Diana Agha Bozorgtar: Took our Alienware laptop for them to fix. The screen kept going white. He “replaced” the screen but it still went white so we gave it back to him and eventually he said he would refund us and give the computer back in its original form with the original screen but now the computer won’t even turn on. It beeps 8 times which means he messed up the LCD and its not connected. The screw connecting the cover of the back were missing so it just easily comes off. Do NOT recommend !

Michael Vogel: Good prices for good hardware with good warranty and even better return policies - highly recommended

Emilian B: Great man. Fast. Fair price. Good experience.

Tetyana G: Great experience ! My screen broke and I had it repaired fast with a great price point. Highly recommend for any of your laptop needs !

Bobirjon Erkinov: Laptops are perfect and in reasonable prices. I liked my new laptop. Thanks.

Dusty Martell: .Over many years I have used the Services & also purchased beautiful second hand MACS. If you respect the immense knowledge this Team offers for your LapTop FIXES you will be thrilled with the Prices specially to buy here as it can be a big saving ..think Trusted for years same Owners DEAL$ think right on Marine Dr.

José Lucas Lopes: Perfect company, I was really well attendant as a customer in a estimation for a repair of my notebook. Thank you, wish a lot of success for NV Laptops, they're on the right way.

Hans Koenig: I love this place. Friendly, nice, uncomplicated. Repair options are clearly explained and precisely quoted. This is why I keep bringing my sick computers here ..... Thank you for very friendly and professional help !

Celine: When my laptop broke they were beyond helpful and quick with the repair. They’re also super clear at communicating what needs to be done and how long it will take. 10/10 will see them again if I need to

Inna Koshel: Excellent service from start to finish.Replaced battery on my MacBook Pro within a day.Can't recommend highly enough. Laptop was repaired promptly.Very convenient location, I would definitely use them again!

Nqobile Patrick Ndlovu: simple service, good prices for refurbished laptop.

Negin Mahmoodi: I had to drop off a parcel for UPS. I had the box and the label ready and just needed the guy to tape the box to close it. He refused to help and had a bad attitude. Worst customer service.

Genesis Coupe: The worst experience with this business, the technician is lying every time you take something to repair or buy a computer because he only installs refurbish parts and charges you as new also installs parts of lesser capacity and as soon job its done, you have to do your self the updates and adjustments that you had. Worst place to repair your computer.

Ilia Lvovsky: Great service and very professional!

Dhdh Dhhd: Horrible service, will never deal with them again. Whoever picked up the phone was super rude. Didn't help at all and hang up. Train your staff how to talk over the phone

Erfan Faraji: I had my laptop repaired here. As they say checking is free which is a good way to make customer happy. Anyways, gentelman changed my screen for 240+tx and I am happy now. Also, parking is right at door and he does a fast job! 5 stars

Marshall Neufeld: If you have problems with your computer, go here first. They are fast and go above and beyond what is needed.

Jacob Parry: Positive:Quality,ValueGreat service, low price. I brought my laptop in to be repaired (new screen) and it was ready same day. It was under half the price of Apple Store and much less than I was quoted by another laptop repair service. Definitely would recommend. Parking is tricky but easy if you park in the Choices lot.

George Sadler: I bought a refurbished laptop from them. When I took it home I discovered an unforeseen issue. I brought it back the next day and they took it back immediately, without any negative vibe, and worked hard to get it fixed and back to me very next day. Very responsive, professional and seem to take pride in their work and the products they sell. They've been there since 2006...so they must be doing something right. :)

Daniel O'Hearn: Great experience here from Mahdi and the team here. They went above and beyond what I asked and solved an issue that I would have never caught. They honoured their original quote despite the additional time spent on my computer. Thanks team! Highly recommend

Antje Mahintorabi: I would highly recommend that place. Amazing service, very friendly staff, and they worked way beyond opening hours to fulfill the inquiry. Thank you so much!

dean1296: Great service provided by Mathew

Ali Hashim: Really good repair center. They helped me order the part required and then installed it for me. Saved me a lot of money and time compared to going to other repair services. They also recycle of the old battery for me. Location was so easy to get and staff were friendly. Highly recommend checking this place out if you need laptop help.

Uros Vojvodic: Responsive, polite, and quick. Excellent service, couldn't be happier!

Jin Lau: Super helpful service. They were very kind to give me some free tape for my exposed cable before I head back for full repair.

Jade Liu: Amazing experience. I was struggling to get a stuck screw off the back cover of my laptop as it was preventing me from opening up the device and Mahdi did it efficiently and well. He also cleaned the fans of dust for me! Narges also provided excellent, kind customer service.

Amogh Kumar: Absolutely amazing service and friendly staff

sajjad hyder: Great store and people, resolved my technical issue.Even got a cable for my laptop that I've been looking for sometime.Good luck to the store and team.Highly recommend.

Nguyen Kenji: The technician here is super nice and the service is amazing, the wait time( depend on the situation) could be long but it worth waiting.

SAM Azad: Hey, guys, I just had an amazing experience with BC Computers Repair store, and I wanna give a big shoutout to their awesome customer service rep, She! These guys are the go-to place for anyone who needs their laptops fixed by experts.From my experience with their service, I could tell that the team is knowledgeable, dedicated, and super friendly. She was a total rockstar and went out of her way to make sure I had a smooth and stress-free experience.The store's expertise in fixing laptops is seriously impressive, and they clearly take pride in their work. I spilled coffee on my MacBook 16inch M1, and it stopped working, but these guys were able to work their magic and have it running like new again!Their attention to detail and level of expertise is second to none, and it's no surprise that they have a stellar reputation in the community. The store is also really well-organized and has a comfortable vibe while they work on your laptop.Overall, I highly recommend BC Computers Repair store to anyone who needs their laptops fixed. Their team is professional, and with She's top-notch customer service, you're guaranteed to have an awesome experience. Thanks for providing such a fantastic service, guys, and I wish you all the best!

mahdi kabir baik: Excellent service! I put my older laptop in for an OS upgrade. They undertook a comprehensive diagnostic before starting and found another problem which we were able to fix before it became a major issue. Very polite and efficient people to deal with. Good value for money. They even delivered the laptop back to my home late on a Saturday evening in great working order. Highly recommended!

Sunny: Go elsewhere. Quick to take your computer but so slow to answer any questions and the ticket system is useless. Couldn’t get them to respond once they had my laptop. The whole thing felt weird and dishonest from the repair quote I eventually got that didn’t seem right (the quote suddenly dropped to half when I said I didn’t want to go through with the repair..) to them not responding to email, calls or texts.

Isanya Köhne: Sad to say that my experience with this repair shop wasn't what I had hoped based on some of the reviews here. Recommend doing more research before committing to this business.I went to BC Computers to get the hinges of my Lenovo Ideapad fixed as those had caused my laptop's screen frame to snap and didn't allow the computer to close. Though the service was quick, I had to return cause they did nothing with the hinge cover - which immediately fell off when I got home. Second time they'd done a mediocre job with gluing the hinge cover (dry glue line seeping out) and I came home to discover they didn't put the battery back in properly - whether this was just sloppiness or some scheme I cannot say. All in all not worth 250 CAD.

Vince Knudsen: Brought my child's Chromebook in for repair. The service was very professional and timely. The staff was friendly and knowledgeable. Overall the best computer service I've experienced!

tian li: I lost a part of my charger and so appreciate they help me to fix it！So kind and thanks so much！😭😭😭thank you very much

Yanuo Y: My experience with this place is extremely frustrating. Do not go there is your devices have severe issues. I brought my ipad and my macbook to the store on 2022, September 30. Both of my devices had severe water damage and I came because they promised a 24 diagnostic test. On the first day of the visit they claimed that they will let me know later that day and that 24 diagnostic test turns out to be a lie. I texted them but they will not respond on less you chase them down. If I'm leaving my $2500 worth of devices in this place then I should be informed with an update at each stage. A couple days later they contacted me and claimed that my macbook needs a screen replacement. I went back and paid approximately $500 for a screen replacement for my macbook. Still no updates for my ipad. While the macbook is being fixed I called them multiple times for updates not surprisingly they never picked up. When they finally texted me and told me that my macbook if ready I asked about my ipad they told me it would be too expensive to fix my ipad and I should just get a new one. SO ALL THIS WAITING TIME FOR WHAT why couldn't you tell me this earlier so that I would waste weeks for you just to tell me that I should just get a new one! Anyway that day I picked up my macbook and found out that the screen still has some water mark remaining and had some scratches that was never there before. I waited for 2-3 weeks paid over $500 and went home with an unfixed ipad and partially fixed macbook. I questioned them about the remaining water marks and they told me to get rid of the marks on my macbook I would need to bring it back again for a complete screen replacement but that service would be free. However, they are missing some components and asked me to go back and they will let me know whenever the component is in stock. GUESS WHAT IS MID JANUARY 2023 and they still haven't giving me any update. I tried calling them a couple times and texted them and they only replied to me once saying how they're still missing the components. At this point I just gave up all I can tell you is AVOID THIS PLACE AT ALL COST. They lack communication skills and lied to me multiple times. They make promises when they lack the ability to fulfill it and it will just turn out to be a waste of your time. Do not trust them with your computers. The amount of stress this place brought me is worse than all of my finals combined.

sandy galland: I am really happy with their services. I recommend this shop.

BEVERLEY ONEIL: Aref and the crew are terrific! consistently speedy and fair pricing - they ease my fear with my computer hardware and software challenges. Other industry folks have told me they wouldn’t meet the prices - thanks Aref and crew.

John Williams: Amazing service! Direct, polite, and they take the time to help explain exactly what it is that is going on and how they fix it. 100% recommend!

K M: Usually the staff can answer my questions but last time that i went there i choose 2 computers/laptops to buy (after an hour of looking and deciding). Both computers were out of stock and there was no notification to the customer that they were out of stock or display only. When i asked if its possible to have a discount on the floor model- he said no, but that he would give me a free warranty. I walked away, was a shame because i was willing to pay and was excited to have my purchases. Waste of time.

Paavali Henki: Very large store with big selection of electronics. Kind and knowledgeable staff members. Best prices.

Noah Vasquez: Waited an hour this morning before opening to be the first to get the new game released today (tears of the kingdom). A line of about 40 people gathered behind me and the one person infront of me. The store manager didn’t seem to care about a line so about 20 people gathered in a cluster infront of the line as they all rushed the till befor the people who had waited in line. You would think when a highly demanded release calls people to line up for over an hour the store would at least try to honour first come first serve of a limited supply. Ended up getting the game after fighting my way into the crowd 👎

mayuri mammai: Today I happened to go to this store to buy mac book, and at the billing counter, unfortunately, my Credit card chip is malfunctioning, this person named Mathesh started giving me looks and showing an unnecessary attitude, without even looking at my card he said it was expired, as I was trying multiple times inserting my card, he was acting it out. I know he might be doing hard work but not at all professional, I felt judged at that point, well I just left the store and placed an order for pickup at another store🙄

Navneet Kaur: I went to the store yesterday to look options for a laptop.The associate,Aman, assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though I had plans to buy later as I went just to look for the options,I ended up finalising the laptop as I was convinced Great service by Aman.

Guilherme Guedes: Pretty standard Best Buy store. Very helpful and friendly service but some products like phone protection ones (glass, cases and others) are way more expensive than it should. You can easily find them online at half the price. But other psychs such as home electronics, gadgets and appliances are at a good price. You should always look for the offers though, they're very frequent but not always communicated, so you should do a price check before buying.

S p: EXTREMELY Pushy salespeople, and at the same time not knowledgeable about the products at all. Used car salesmen are like angels compared to some of these Best Buy salespeople. Worst part is that they INSIST that they are Not on commission, while literally doing ANYhthing to push you to buy...! I take it as a direct insult for someone to look directly into my eyes and lie so clearly and obviously into my face....Oh and I also had the pleasure of dealing with their Geek Squad for TV installation. After paying 350 Dollars for a TV mount, the first time they messed up the installation - they were nice people though. I had to book a second appointment which was scheduled for a few days later. The 2nd group who showed up at the 2nd appointment were so rude!!! And I ended up with extra holes on my wall and a TV which afterall was not installed at the height that I had originally asked for. Because they couldn't make holes too close to the holes that the first group initially made in the first appointment.In short, I describe their Geek Squad personnel as "Rookies". Definitely Not worth the 350 dollars to have a messed up TV mount and extra holes on your wall.

Ron Hunter: Awesome experience ended up buying a Sony portable speaker and I'm loving it

Mo Mo: its my favourite store in metro Vancouver ,stuff are so helpful, knowledgable and kind, service is fast, no fusspickup order were on time with email updatesgreat choice for everyone who is for new arrivals or dongles, partseverything is thereall my Macs, pc,iphones and watch including tv and appliances are for Grenville store

Mohamadreza Khoshtinat: Dear Best Buy Granville,I am writing to express my gratitude for your excellent service. Mr. Faraz provided me in helping me find a good laptop. Your expertise and guidance were invaluable in helping me make an informed decision.I appreciate the time and attention that you gave me during our consultation. Your recommendations were spot-on, and I am extremely satisfied with my purchase. Your professionalism and customer service were exemplary, and I will recommend your store to my friends and family.Thank you again for your assistance, and I look forward to shopping at Best Buy Granville in the future.Sincerely,

Mark P: Stood around for 20 mins looking for help while everyone I kept stopping kept saying someone else would help me. The customer service here is absolutely horrendous

Keyvan Radbin: Updated store with a lots of electronics.

Adam Newsome: Great experience at mobile booth. Fast checkout, no hassle. The staff member called me to let me know I forgot my ID there!

Macaw: It's alright, kinda sad

BB503TS CHIN: Good

Kate H: The manager, Ben, is extremely kind and helpful. He works very hard and provided alternative solutions to my purchasing needs.Thoroughly nice person.

Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.

Karen Bast: The staff is, as always, very helpful and friendly.

Zac A: Good location and most of the staff is kind & helpful

Sharon: Great service! 👍 Especially by Aman, he gives his honest opinion about laptop recommendations, and I'm absolutely satisfied with the one I bought! 🤩

Tash W: Cancelled our order of an air conditioner on sale after 3 days saying the delivery address didn’t match our CC address when it’s identical. Put the price up $275 same day.. never shop here.

Xyz Abc: Mandy is FANTASTIC. I came in to return an online order. For some reason their system showed one of the products had already been returned----I am guessing it had something to do with the price adjustment I got via a Best Buy live chat agent a few days prior. Mandy went the extra mile, she was super patient considering the slowness of their computers at the time, read through the live chat notes, and made sure everything was correct and proper. Wonderful customer service. I also appreciated Victoria's interest in and knowledge of computer parts and video games.

Paul Donnett: Best Buy’s increasingly antiquated customer service and financing leaves me truly stumped sometimes. Applied online for a Best Buy credit card today and got quickly approved. So far so good. So I drive to my local store, needing to buy a MacBook for my company. Get great direct service from the salesperson, to her credit. And the laptop is on sale, wonderful. But when I go to buy, I can’t, because Best Buy insists on sending you a plastic card in the mail. Apparently there’s absolutely no way up to clear my card even though I have proof in my hands that I’ve been approved. I ask if I can just reapply for the financing in store because the laptop is also on sale. Of course not, because then the system registers it as fraud. So I am given no choice, no options, no hold on the sale price for even a couple of days so I can come back and purchase it. I leave the store empty-handed. I don’t get a computer and they don’t get my $1600. Off to Visions and I’m cancelling my BB card.

Kyle Kumar: Useless

haidar Alsaady: Had an open box return on a TV that just didn't fit our space the way we wanted. I had lost the original receipt and was worried that might cause issues. Customer service was excellent, reprinted my receipt for me and helped me quickly exchange the TV for a different one. The team leader was incredibly helpful and friendly. Amazing job!!

Mohammad Hosseini: In the mobile section, a rude guy lied to me about the inventory of a certain phone, and after asking the other employees and figuring out that the phone exists, they tried their best to not sell it. they behaved like I am fraudulent. I don't know what was the reason maybe they were all racist. and saddest part was that even the manager "Teri" didn't give a s**t about our problem.

Frankie Lamb: The sales associate in the cell phone section knows nothing. The unlocked Google 6a phone with no contract has $150 discount posted on their website for several days already and the associate kept insistingit's not on sale and was tryingto persuade me to sign a contract to get the discount. Don't shop at this store.

Cell Universe IVM: Good customer service!

Sam S.: Was in dire need of a case for my new Samsung s23 ultra. Found a really nice Spigen case and found a price match at Telus. I was dealing with sales associate "Mandy" and about 10 minutes into the price match I asked her what the problem was as she scrolled up and down her phone. Didn't even bat an eyelash or explain anything to me. About 2 minutes later I informed her my parking was about to expire and I'd like to either make the sale or order online through Amazon. She immediately lost her cool blew up on me, informed me I couldn't talk to her like that. I think she may have been a little too woke.Regardless another sales associate came over matched the price immediately and I moved on with my day.I realize that it's tough to find good employees but you cannot have people like Mandy representing your company if they're going to be rude to the public.I don't also don't understand why it takes 12 minutes to price match a case that is being sold down the street at Telus. There's no shipping fees no conversion rates nothing involved it's pretty simple.Anyways I'm going to give Best Buy a one star for this encounter. My only advice to Best Buy would be treat your customers nicely or they'll just go online and buy it there with a simple click. If I wasn't in a rush, I would have done just that, next time I think I will.

Fernando Escobar Fandiño (Fescofan): Terrible service, 2 instead of 1 stars for the only lady who tried to help me.

José Gregorio Aguilar Herrera: They sold me an e sim that didnt work and when I asked customer service they said there was nothing that oculd could be done

Melissa C: Great store but don’t make the same mistake I did of leaving my parking ticket on the counter while purchasing products. Cashier thought it was garbage and I didn’t even notice my ticket was gone by the time I went back to the parking lot and had to pay $25 for a lost ticket. Seriously irresponsible to touch your customer’s things while they are in the store STILL BUYING A PRODUCT. I didn’t leave garbage on the counter on purpose I just took everything out of my pocket because the cashier needed to see my ID. I took everything with me on the way out I wouldn’t have left garbage for others to clean up.

sirswishalot: I try not to buy there because their service sucks. A lot mannerless gen z'ers. you spend a thousand dollars there and they give off a vibe of bitterness. Does best buy pay these kids' parents to get them out of their basements..? not sure why someone in early adulthood can't execute basic greetings when you're spending a bunch of money there. it just makes you not want to shop there. Please train these bitter, entitled kids better, thanks!

Samuel Normandeau: Awfully long wait times in-store. They made a mistake on my laptop purchase, and there's no way to reach the store by phone.

ali kashefi: The customer really enjoys when a salesperson in a store called Best Buy welcomes the customer and from the first minute he enters the store, introduces himself to the customer with a very happy and kind face, saying that my name is Behnam and I am the agent . On behalf of Best Buy, I am at your service. I am ready to answer any questions and provide any guidance to make a decision for your item. And explain it with heart and soul in very simple language that can be easily understood by me as a buyer. And not only the desired item can be easily accessed, so happy customer like me can also buy other items. With the satisfaction I have from this kind seller named Behnam, I thank the management of Best Buy for choosing Behnam. Dear Behnam, thank you very much for your attention and guidance.

Conor Davis: Tried to see if they had something in stock before taking time to go to the store. Talked to their online customer service to confirm the item was actually in store. After being reassured by online person it was, I went to store only to find out it actually wasn't in stock at all. Total waste of time.. then was told a neighboring store had it in stock. So I asked them to confirm that with me so I wouldn't have to waste more of my time. I checked the online status of this item which claimed it was out of stock. They claimed there was no way they could call the store to actually confirm it was there. Totally absurd. Complete waste of time. Don't worry I really enjoy paying for parking and burning precious moments of my life for nothing. I hope this store eventually folds like a cheap deck of cards.

Rory Dunn: Literally lied to me about their refund policy to my face to make a sale. Absolutely disgusting.

Olivia L: My so far experience with Bestbuy is fairly positive: no overwhelming pushing sales people; geeksquad always works well for me; large selections to choose from; smooth return process.Gurjot was being super friendly and helpful! Appreciate the service. Keep it up!

Superpig 2001: I went to go buy a vr that u saved up for, cashier lady was really nice to be as I wasn’t sure how the quest 2 was and it was my first big purchase with my own money. I asked her if I could try the vr and if I didn’t like it if I could return it, she said “you can try the vr but you must return it within 30days and if you want you can get the extended warranty”. She kept on making me buy the warranty but it was 150$ and I didn’t have that money. I realized that the quest isn’t for me so I came back to return it u see 30 days and they are very rude, mik the assistant store manager was very rude towards me saying no one would ever say that to me and basically calling me a lier! They didn’t want to refund me at all and told me that it’s final sale once open. I was never once told it was final sale, not on the receipt, not on the box, only online in fine print. Never buy from this Best Buy they are a bunch of scammers who are very rude and just want the sale, don’t believe anything they say. The lady’s name was YIMM from best buy on Cambie in Vancouver Canada. The assistant store manger who was very rude was Mik. Please spread this post as I really just want a refund from what I was told. Thank you for reading my story.

Mo Habib: Okay place. Employs many Iranian servants.

mahdi Karimi: I recently visited Best Buy looking for a new laptop, and I had the pleasure of meeting Sal, who provided me with outstanding customer service. Sal took the time to listen to my needs and preferences, and he went above and beyond to help me find the perfect laptop for me. What I appreciated most about Sal was his honesty. He didn't try to push me into buying the most expensive laptop, but instead, he recommended one that he believed would suit my needs the best. Sal was knowledgeable and patient, answering all of my questions and explaining the differences between different models in a way that was easy to understand. Thanks to Sal, I left Best Buy feeling confident in my purchase, and I'm thrilled with my new laptop. I highly recommend Sal to anyone looking for excellent customer service and honest advice at Best Buy."Remember to include specific details about the interactions you had with Sal, and be sure to highlight the aspects of his customer service that impressed you the most. This will help other customers to know what they can expect when they visit the store and work with him.

Gabrielle Zeitler: This review is not specific to Park Royal Best Buy, but Best Buy as a whole.We purchased a dishwasher, the installation fee, and the haul away fee. When the contractors came, I mentioned to them that we paid to have our old dishwasher taken away as well (a separate fee) but they said they knew nothing about it. They then left without taking the old dishwasher.When we I contacted customer service at Best Buy to handle this, I was passed around to 4 different people before being told that only one department handled these inquiries, and that they can only be reached by phone (fine).I have called this department over 10 times within their office hours and they either do not pick up, or do not offer solutions. I have spoken to so many different people and no one has been helpful. We have even tried offering solutions, but they say none of them can be done. It has been a very frustrating experience and my old dishwasher is still sitting outside my house.

Leo Lee: Spacious store.

Scott Wilson: Good selection.

Leeland Askew: New management is horrible, very unhelpful, only a couple decent employees left, not giving them anymore of my business...

Kadyn Zientz: I had just gone to this location looking at purchasing a switch. Didn’t end up getting it but when I was leaving I noticed they had 4 sets of joy cons priced at 21.99 so I grabbed a set because I thought hey they’ve gotta honour it especially if they’ve got 4 there. Went up to the cash to pay and then got told they’re 112.99 I refused and showed them the picture of the price it was posted at and they refused to give it to me at that price because the product didn’t match the tag. I brought up the fact that if it was still wrong they’d have to honour it and take 10 dollars off because it is a law, they still refused to give it at the price and I had asked for the manager. The manager walked over and was told the situation and they just nodded their head and didn’t say anything . Very disappointed in the service that was provided, if your staff knows that the product is in the wrong place then there should be proper tags for the products. I will not support this location of Best Buy. I have a friend that works at Best Buy and it’s posted in the back on a plague that if products are in the wrong place they must honour the pricing and taking 10 dollars off.

Patrick Nijdam: Absolutely incredible service. Sales rep Francisco was very knowledgeable, passionate, understanding and helpful when explaining the intricate details of the product we wanted to buy. He was integral in giving us the confidence and understanding to purchase our product.

AMIR D: Always great experience friendly staff and great selection of products. The customer service center is also great . Mazyar and others have provided outstanding service

BMZ Maz (BOBANTO1812): To all crew in this bestbuy .. you are the best of the best among all the best. Keep good work :)

Tommy D: The sales associate Francisco was knowledgeable helpful and courteous. He arranged for the installation of a new soundbar to the TV, professionally and conveniently.

Edith Godin: The store manager solution for our issue was to buy a new phone…. My phone is one year old. 😕

D S: Best buy has a lot of good deals, but money is better spent on amazon if you're doing an online order. Best buy uses Purolator and your packages almost never get delivered. Amazon actually delivers your packages to your door. With Purolator, you'll be chasing down your package, calling them and messaging them to ask them to hold your package at their location, after which you need to take the bus out there. This is REALLY inconvenient to Best Buy customers, I would suggest they review this and see how they can make it better! Perhaps the Purolator shipping information could contain a Buzzer Number field, and phone number field to help the drivers actually deliver the package? If you need a signature, you might as well just have them leave a slip and have the customer pick it up from a Purolator office. Purolator fails to deliver packages 9/10 times. Best Buy definitely needs to review this, because it's not working the way it is.

babak sayari: They cancelled my order without giving me a notice that my order has been cancelled and after visiting this store to find out what happen to my order, I received a rude and unprofessional behaviour from one of the team member. I never go back to this store despite, I was a loyal customer to this location.

Sahel Mohammadi: I went to park royal Best Buy a few times to buy something and just recently to return a product. Fereshteh was extremely helpful each time. Received The best costumer service from her:)

panteha moajemi: Mr Amir was very nice and explained completely how I choose my printer

lkianl: There is a Persian guy named “Dana”He is a responsible and respectful person.Always tries his best to kindly help people.Thanks dana, we appreciate your support

G S: Ex Best Buy staff here but I was at HQ, so I know how good they there in order giving good experience for their customers. Anyway, I can't remember during peak time do they store staff get additional incentive like sales commissions? The moment I step into this stores it's like lack of motivation. the staffs like more focus to chit chat among them specifically around mobile phone area. I still bought a phone cause of price matching or else would just walk away.

C Maxwell: I can see why Best Buy is going to go out of business. Went in on Boxing Day, there has to be at least 50 employees working but everyone is chatting up their colleagues. No one seems available to help and when we tried to check out we had to wait a long time to be noticed by the groups of staff. For some reason they closed the mall exit till like 10 minutes before closing? I get that it’s a holiday but for someone who want to support employment it makes it hard not shop at Amazon instead. Huge waste of time, effort and fuel.