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1. Best Buy - Vancouver
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5
783 reviews
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Address: 8133 Ontario St, Vancouver, BC V5X 0A7, Canada
Schedule: Opens at 11:00 AM
Telephone: (866) 237-8289
Business type: Office supply store
4worldlovers: ![computer tables in vancouver Best Buy]()
At Best Buy South Vancouver, we specialize in helping you find and discover the best technology to transform the way you live. From great deals to the knowledge of our in-store experts, we’ll connect you with the latest tech and show you how to get the most out of your devices.
![computer tables in vancouver Best Buy]()
Expand your home entertainment options with a stroll through our large in-store collection of TVs, home audio systems, and video game consoles including Xbox One, PlayStation 4, and Nintendo Switch. If you’ve been thinking about refreshing or renovating your kitchen or laundry area, we’ll walk you through the process of updating your appliances from a selection of cutting-edge refrigerators, ovens, cooktops, washers, dryers, and more.
At Best Buy South Vancouver, we specialize in helping you find and discover the best technology to transform the way you live. From great deals to the knowledge of our in-store experts, we’ll connect you with the latest tech and show you how to get the most out of your devices.
Expand your home entertainment options with a stroll through our large in-store collection of TVs, home audio systems, and video game consoles including Xbox One, PlayStation 4, and Nintendo Switch. If you’ve been thinking about refreshing or renovating your kitchen or laundry area, we’ll walk you through the process of updating your appliances from a selection of cutting-edge refrigerators, ovens, cooktops, washers, dryers, and more.
Angela: Poor customer service from Simi, she helped us with our transaction and tried to sell us $50 for 2 years warranty. Failed to use the correct words, we asked for clarification and her attitude was like she doesn't want to be there. She took a pause and her face reads judgement on us for not understanding her. No patience, not helpful.Got our email wrong, ended up not re entering one for our receipt.We wanted to check if our email was even entered, got a shoulder shrug and a smile saying "not my problem".
Rajwant Chahal: Best customer service by Kane.
Rebeca: Best buy customer service is the ABSOLUTE WORST. I took them 2 months to replace my dishwasher and left a nasty mess behind
Mujtaba Syed: We went in to get a laptop and couple printers. Numaan helped us with ease and suggested the best option as per our needs.Will definitely go back there.
Mark S: Before renewing or getting new cell contract DO NOT LOOK FOR RUSSEL, he act like he is your buddy with “I got you” but when he signed me up for a new contract, he did not mentions about the gift cards worth $300 but only he said was $100. When he left me with his associate, For some reason I went on Bestbuy apps and found out the $300 on a new contract.I ask the associate about it he then mentions that it’s a “new promotion”.
Nicky M: We wanted to get a $2500 TV with a price match on its own Best Buy website of $2200.The Senior Associate “S” in Home Theatre lied to us that she could do the price match.Once we ready to pay, she added up accessories and the protection plan that we didn’t want to our bill.I understand she wanted to sell to Protection Plan and accessory. But Instead of being honest and introduce everything, she added them to the bill without our consent when we ready to pay.We didn’t figure out the calculations right away and already took out our credit card. We know there’s tax on the $2200 TV so few more hundred dollars on top seemed making sense.After we really looked at the computer screen, we found out S added all costs to us and how unethical she tried to do the business.It’s is Best Buy, you don’t do business like this. Each staff represents the Company.Be honest to sell!She was angry and left the counter right after we caught her trick.Of course we didn’t get the TV and also wasted an hour of our time.FYI, my wife was the Operation Manager.
Whitney L: All the workers, albeit a bit short staffed and hard to find, were helpful. If they didn't know, they tried to find a coworker that would. Kenneth was very helpful and explained to me what cable I needed to set up two monitors, and showed me which one. Thank you!
Mykyta Kondratiev: What's the point of having this store if there is always nothing available there. If I wanted to order online I wouldn't come to the shop
Cally Aura: Came here after the Metrotown location employee had smooth brains and told be to look up what inventory they had because he was too lazy to help me.This location at Marine Drive saved the day. I placed an order online, then went and picked it up. I arrived, felt a bit sketchy going up a weird parking lot at night to get to the entrance, but once I got in the team at the pickup counter and the Geek squad were super helpful with answering my questions and helped me bring my brew purchase outside to my car.If you want actual help, it’s worth coming to this location. Avoid the Station Square/Metrotown location.
Qishen Cao: I went to fix my computer. Johnathan helped me a lot. He is very professional. Really great services here. Thank you so much!!
Margaret Scott: Keenan provided myself and another family member with genuine customer service. I bought a printer and he was super helpful. This was a recent purchase before Christmas. Outstanding young man. Thank you,
C C: Came in for an exchange. Process was really fast. Rainier (I believe is his name) at the checkout/customer service counter was polite and got everything done real quick with no problems.
Melissa Boulanger: Since you can't leave a review for their online sales exclusively I'll leave this here since it's the closest Best Buy to me. Purchased an item online to have it shipped to my address. They use Purolater as the shipping company who apparently doesn't leave shipping notices if they are unable to leave the package in the receiver's hands. And as Best Buy didn't provide a phone number for Purolater to call me at I was left with a package in limbo. Called Best Buy who told me to call Purolater of course and Purolater tells me the package is somewhere in their warehouse and will take upwards of 48 hours to track down and send back out. Totally unacceptable. When requesting the whole thing be cancelled and I just pick it up in store instead it was impossible. I was told I had to wait the 48 hours for Purolater to track it down and return it to Best Buy who would then take 3-5 business days to give me money back. So about a week's wait with no product and to get my money back. This is some of the worst pass the buck customer service I have ever experienced. And then the supervisor from Best Buy hangs up on you when you state your disbelief about how I can be out the product and my money with no resolution. Lesson learned, I will never order from Best Buy again.
One Grail: I love computers and the intetnet and their website is so terible i cant suffer through enough to see if they are selling what i want to buy.... ill shop elsewhere....
Ashpreet Kohli: I purchased an open box, HP Specter yesterday but the department manager including the salesperson failed to find the stylus pen with it. Today, Prab being helpful did an awesome job finding not only the stylus pen but also the power cable included with the box. Considering his confidence and professionalism I believe he should be working at least as a supervisor.
Ahmad Nakib: Took 20+ mins for a basic return/purchase transaction - by far the slowest service I have ever experienced. They were also unable to price match with Costco, even though customer support said they do.
John: They were alright
Justin Ashton: They only have one till that takes cash I had to let 3 people go ahead of me so I left without purchasing anything cause I was sick and tired of waiting, go to another Best Buy if you can do not go here
Jim Z.: Bad experience for the first time. Will be the last time going here. Came to pick up an online order for a game on sale at this Best Buy location, CSR claims that I've picked it up already and it's not in the system. That's weird, I've only visited just now. CSR claims manager is looking into it. Frustrating wait. Unprofessional customer service.
Navdip Dhatt: Do not go this location.They have nothing. i have wasted my time.They don’t have any apple products for displays.
Paul Chan: 这间分店真的很不错，环境很好，停车也很方便。
2. Source Office Furniture - Vancouver - Vancouver
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5
64 reviews
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Address: 3083 Grandview Hwy, Vancouver, BC V5M 2E4, Canada
Schedule: Opens at 8:30 AM
Telephone: +1 604-255-9200
Business type: Office furniture store
Tilyna: I needed my tax office set up with furniture within a week and The Source did it. They are experts from the schema to the delivery. The moving (Sasha + team) and assembling (Sergio) staff were just as experienced. Great people and great furniture coupled with an exceptional service - I highly recommend and will be going back again.
Anna K.: Source is a To-go place for me when I need office supplies, desks, or chairs. This time, we purchased a L-sharped standing desk and Chief was wonderful as he was able to get the stock delivered very quick! Also their product is very reliable and various selelctions.
Maral Montazeri: Based on my experience, I would highly recommend your store to anyone looking to buy home office/office furniture. The variety of products and the excellent customer service make it an ideal choice for anyone looking for quality furniture at a reasonable price.Thank you for providing me with such a positive shopping experience. I look forward to purchasing from your store again in the future. Than you Mr.Wan!
Devika Jhanji: It was a pleasure working with Chief Wan at Source Office Furniture and as promised delivery was scheduled and delivered on time at my office and in great condition as well. Thank you to the entire team for making this happen as smoothly.
Derek Fettback: Karen was a huge help is helping us find the right solutions for our new office.
Y B: Chief is man who take care of you.Thanks
Roberta Hyde: I ordered an office chair for my son’s Christmas present. He picked out the product and the Source Office Furnishing offered the most reasonable price and delivery options.The staff were very helpful & professional, the delivery service was prompt with friendly movers and the chair arrived in perfect condition.Thank you for your service!
Laura Thomsen: We have been using Source for a few years now. Students and faculty have benefitted from their affordable and quality furniture. Karen Redmond and her team are always available for any concerns or needs you may have. Highly recommend.
Ben Fisher: I had to exchange a damaged item and Chief made that process very easy. Really good customer service
Carlos Fernandes: Came to purchase an office chair but it looks like they are closed early. The hours on the door are blank so not sure what the actual hours areEdit: I was able to go into the store and got really good service. No pressure, helpful and knowledgable staff. I appreciate the follow up from the business on the review and return phone call.
Reg Natarajan: Good furniture, good price. Supply chain challenges but that's true everywhere these days.
Vancity Fan: I needed a new chair for working at home. Chief Wan at Source helped me find the right fit! Within an hour I had a new chair ready for me at the warehouse assembled to be picked up. I'm so pleased with the efficiency of the process and outstanding customer service! Chief was a delight to do business with.
David Fisher: Great customer support
Tom Mckinney: Knowledgeable staff, excellent products with wide selection of chairs. I had the 2 chairs that I ordered assembled and delivered. They arrived as scheduled and actually placed in the appropriate room in my residence. Staff were very friendly and experienced. Highly recommend them based on this experience.
Gabrielle Giroux: The table we ordered was off the listed measurements by about 1’, and support was not willing to assist with correction.
Hao Min: Great office furniture with reasonable price. We have been using the service for many years. And Chief Wan has been great to work with.
Deepak Toor: Incredible selection, I knew I didn't have to go to any other store right when I entered. Relaxed salesmen as well, and knowledgeable when you do have questions.
Canadian DJ Inc: Bought a leather chair at the Langley location. Good service and a good selection of Canadian-Made product. Thank you!
Giordano Bua: Chief Wan was a great sales rep to work with. I would recommend him.
Michelle Hoar: I was very happy with the customer service at the Vancouver Source showroom. I ended up buying one of their Source-brand chairs, much less expensive than some of the others I'd seen reviewed. They delivered it fully assembled with special wheels that won't scuff wood floors. The seat seemed very slightly tilted to the left in the first few days I tried it, and they sent a technician to my house within 36 hours to fix it. He was lovely, fixed it in 10 minutes or less, and now it's great. You wouldn't get that from Staples, Ikea etc.
Veronique West: The service was very good and quick!
3. Buy Rite Office Furniture - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.9
35 reviews
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Address: 1756 E Hastings St, Vancouver, BC V5L 1S9, Canada
Schedule: Opens at 8:30 AM
Telephone: +1 604-999-7483
Business type: Office furniture store
Genievieve Basit: I had a lovely experience with Buy Rite-- from start to finish. Our staff was needing a new piece of ergonomic furniture, and Hasan was so helpful in matching the criteria provided by the professional ergonomic assessment and our budget. They were quick to respond, and also delivered to the office.
Xinn: Hasan was awesome, really went above and beyond in my opinion. Highly recommend :)
Glen Miller: I wanted to buy an X Chair for my home office to give better back support. I got a quote and finalized the purchase same day, and got a good discount for Black Friday. The chair arrived quickly and they delivered it promptly. The delivery team showed up on time. I am very happy with the chair (my back is much happier) and the service from Hasan and Andre.
Gavin Walsh: The Buy Rite Team was fantastic with their suggestions and helpfulness. They were able to work within a tight timeline. Kajal and the delivery team were professional and pleasant to work with. For my future office furniture needs I'll be sure to work with the Buy Rite Team again.
Traci Farden: Great company to work with! Great product and great service! Very prompt, very efficient and very professional.
Nick: Customer service is really good, high quality and a wide variety selection of office furniture. Overall 5 stars!
Rob Aleong: Inquired about some products listed as "in stock" on their website. All sales associates were not available to give me a quote so I got a quote from an admin. They didn't go over the product or ask me what my needs were. I ended up ordering desks and chairs all from their in stock section of their website, as I did express I needed the items immediately, which is why I was ordering from that section. They mentioned that thier in-stock items typically shipped 2 weeks after the order was placed...but I'm sure if they actually had stock. So at time of ordering I offered to pickup instead as warehouse was local to me.So products were not in stock and the sales associate said they would transfer them in immediately and pickup would be later that week. Pickup ended up being 2 weeks after I ordered, and the entire shipment wasn't complete. Seems like they are just resellers of someone elses products and dont physically have any inventory or have a good handle of what their on hand inventory is. They insisted on payment up front in order to secure my product this seemed off because they didn't actually have the product. So all in all i had to pay a freight courier twice for pickup instead of once because of not all the products being in stock and severely delayed the moving and setup of our new offices. The main reason of me making this purchase was that the items were available when I initially made the call. I'm unhappy with the way I was lied to about promised availability dates, as well as no effort whatsoever to try and rectify the solution for me cost wise (ie offering to pay for the 2nd pickup/delivery). We are in need of much more office furniture and will be buying elsewhere.
D N: Very happy with my electric sit stand table! Although it took a little longer to arrive than some alternatives you see available on line, the warranty is much better and I have the peace of mind of a solid local business that has been around for decades in case I need support. The technician that brought and installed the table was quick, efficient and very careful to complete the job without damaging anything despite the very tight space to assemble the product. I highly recommend BuyRite! I’m happy to have stopped by their store to see alternatives and bring home samples of table top finishes to ease the process!
Daniel Fugere Inc. Admin: We rented a chair from Buy Rite and it was a smooth, easy transaction. Zane responded quickly and provided us with great customer service. We loved the office chair, and the price was very reasonable. We highly recommend renting/purchasing from Buy Rite.
Tiara Banigan: Great service and good quality commercial grade office furnitures! I support local ❤
Susan harvey: St Jude's Anglican Care Home would like to give a big "Thankyou" to Zane, Charles and the whole team of Buy Rite Office Furniture for their assistance in choosing, delivering and assembling our room dividers. The dividers will be used to facilitate indoor visiting with our Elders and their families.That gift right now is invaluable . Thanks very much!
Kim Ewing: Buy Rite was very responsive and helped us get our office furniture removed in record time. The guys were excellent - careful, and quick. We are very happy with the service they provided on such short notice.
Marilyn Gee: Purchased an office desk that comfortably seats two. Sent an email late one night, received a response the next morning followed by a telephone call. Got my desk the same week. I must say the service I received from both Zane and Troy was exceptional! I even got a follow-up phone call. I love my desk! I would highly recommend Buy Rite Office Furniture.
David MCADAM: Friendly staff and reasonably priced used furniture
Dave Legge: Needed office furniture with a quick turnaround time for our office. Buy Rite came through with some options and provided delivery & installation to meet our deadline. Very happy with the service and the furniture. Would definitely work with them again.
Ramasubramani M: Very nice collection and good service
Halley Keevil: Really amazing service and good quality stuff!I've dealt with a lot of furniture people & movers recently after moving homes and offices, and these guys are amazing. The office furniture selection they offer is great, they have loads of stuff on clearance, they are helpful and responsive to e-mails, and they show up on time for delivery AND installation. They are also the only company I've dealt with recently who take away all the boxes & garbage when they are done with the job as well. Most seem to just leave you to deal with it.
Virginia Weiler: We recently purchased new office furniture for 14 work stations from Buy-Rite. This included a board room table, a reception desk, regular desks and side tables, mobile pedestal file cabinets and dual monitor arms. We worked closely with Alice Chung who designed a lay-out for our new space. Alice did a wonderful job and she was patient, responsive, creative and conscientious of our budget. She helped us make trade-offs and gave us good advice along the way. Buy-Rite’s delivery and installation team was courteous, professional and worked very hard to complete the installation within a short time frame. Buy-Rite’s owner Zane Mohammed was thoughtful and responsive when we ran into inevitable hiccups and he resolved our challenges fairly and professionally. We are very happy Buy-Rite customers and we will be back again in future. Virginia Weiler, Courtney Agencies
queenof fingdarkness: I would not recommend Buy Rite. They sell incomplete product and won't stand behind or support it in anyway. Their customer service is insensitive, quite rude and very unapologetic. Not a professional company.
Amaan Fazal: Love these guys. Amazing service and one-step shop for any office furniture needed. They have a good eye for quality – love the products they carry.
4. Chairlines - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
121 reviews
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Address: 256 W 7th Ave #102, Vancouver, BC V5Y 1M1, Canada
Schedule: Opens at 9:30 AM
Telephone: +1 604-736-7623
Business type: Office furniture store
TheRealM: Got a really nice chair here courtesy of icbc. They customize chairs for your personal needs that's made to your height and width specifications so you get the optimal support from a chair. Aside from chairs they also have a lot of other ergonomical items like desk raisers, footstools, keyboard and mice all gear towards ergonomic comfort for when you're in the office, or just at home working. Great place to check out and get stuff. The items I'll be it pricey, but definitely worth it! People there are very friendly and very accommodating. Appointments are required to go view their shop, so make one either on their website or by phone. Check out their site for other cool things! Also, for chairs you can customize color as well as material that it's made from. Color customizing is free, but material change is an additional cost.
Catharine McLaren: I needed a replacement part and was DELIGHTED with the response when calling Chairlines. Jenna, most attentive. Customer Service was great. Many Thanks
Raz Kaduri: Apparently this brand does not stand behind their product, the warranty is until 2025 but no receipt no warranty, this chair was bought in 2015 who would keep the receipt for that long😞?
Dennis Wiginton: I am very satisfied with the new office desk chair purchased from Chairlines. The staff member, Mary, who assisted in the selection was very knowledgeable, courteous and patient. She explained the many features and guided me gently in making the correct choices of features that would suit me best. The chair was adapted and ready for pick up at the scheduled time. I am confident in the promise that any problem I experience will be addressed. There have been no problems.Thank you very much.
C. Gibson: Fantastic experience - I bought a sit/stand table and a chair. Great selection and super helpful staff from the purchase to the delivery and set up. Would highly recommend!
Sheldon George: We demoed the SpinaliS chairs for two weeks and decided to purchase two of them. We were allowed to keep the demo chairs until our custom ordered SpinaliS chairs came in a few weeks later. The staff at Chairlines were excellent! They gave instruction on how to use the chairs, sitting posture, sitting height, standing versus sitting and even demoed a couple of different desk options. We ended up purchasing a riser for both of our laptops, which has made a huge difference in our sitting posture. Our suffering from back pain has almost diminished and it’s only been a little over a month. It was worth every dollar spent coming to Chairlines!
Colette Dubois: Huge selection, every kind of ergonomics you can imagine. I found everything I'd been looking for for YEARS. Staff was very helpful. Highly recommend.
Stephanie van Willigenburg: I have purchased from here more than once, and the staff are always incredibly helpful. When I described what I was looking for they suggested a variety of chairs to test including trying at a desk for a more realistic experience. In the end I chose a chair very different from what I had thought and I couldn't be happier! Thank you so much!
Megan Nicholls: Bought a chair, armrest, keyboard and mouse for my WFH setup from this team recently. Wish I had thought of them before buying a standing desk elsewhere. They are v knowledgeable and the showroom is great for trying things out. Their return / exchange policy is good too! Jenna and Mary are so sweet and patient, I had a billion questions but they answered them all with grace. Only thing I would say is (like any shopping experience) make sure you double check the details on your order and product when you pick up / receive it. There are a lot of options on some of the products and it's an investment so make sure you get all the details right and ask lots of questions if you're not sure. Also there have been shipping delays lately (no fault of Chairlines, it's across the board) so be patient for your purchase to come in - the wait will be worth it! I would recommend this store to anyone for sure. My WFH setup is now super sweet, plus the pieces (eg chair) are really good quality, so I don't think I will need to go back there for a while for my WFH-setup, but I will be back soon probably to upgrade my office-office :D.
Chelle Y: Great customer service!
Julie Hsu: I had a great experience and found a great chair. Our person was knowledgeable and helpful and patient. Left feeling great about my choice!
Chloe Taylor: The best chairs and even better service. I have a bad back and this has been the ONLY place I get office chairs from. Even when I worked in an office I would specially buy a chair from them. Worth every penny and actually better prices than uncomfortable, but trendy, gamer chairs on the market.
Jason Harrison: Bought two chairs separately, for two of my kids. Took one from the show room and was happy with it that we wanted to purchase another, but couldn't find my copies of the sales reciept. A quick phone call and a new quote was sent to my email for approval. A few days later the chair arrived at my condo building fully assembled and ready for child #2 to use!
Naomi Galinski: I got my entire ergonomic home office set up from Chairlines. One of the big bonuses of this place is that you can test out the furniture before buying them. Their selection with optional customizations, knowledgable employees, and quality service make them my go-to place to office furniture.
AtotheZ ZtotheA: We're very disappointed with their customer care. It took a long time to place the order and we double checked the timeline, with an expected delivery date of late December. Now, on January 7 they tell us it'll be in February. Asking for $75 to use a demo top. Ridiculous customer care. I'm so glad we only ordered one and going with Fully for our other desks.
Review Kid: An awful customer service, long delays, and lots of misleading information. I don't recommend Chairlines to anyone.
L P: Who is the owner anyways? Always has a response, but never identifies themself. Are these stores franchised or does Chairlines have a Head Office to whom a customer can address concerns?How about it?
Chui: If u r like me, hoping to have good advice. You will be disappointed. You better off buy it from the supplier directly because they have good testing period and return policy. I spent over $1K on my chair and wished that i had ordered it directly from the supplier. Do your research! I didn’t have time to do it and relied upon Chairlines to give me advice. My advice: Make sure u deal with a supplier with good return policy and testing period.
Jenni Lynn Walker: I want to give a huge Kudos to Amber Williams for her help today while I was in trying to find the right chair in my price range for my workplace office. I found her knowledge and patience was above and beyond, she was able to assist me with finding the right chair that fitted me and my needs and she was very kind and personable, explained all of the features of the chair I needed and I left feeling very confident that I will be able to adjust it the way I need. Thank you very much Amber for your amazing customer service!!
Joe Lucyshyn: Outstanding service. I found the perfect chair with exactly the ergonomic properties I need in my work in which I spend much time in virtual meetings and in writing documents. Very thoughtful and knowledgeable staff who assisted me in selecting the right chair and other products that contribute to good posture and physical health across long work days.
Jocelyn Morlock: Excellent chair, great value for the money, and the staff were very helpful. I appreciated the work from home discount as I'm spending an awful lot of time in front of my computer.
5. Industrial Revolution - Vancouver Furniture Store - Vancouver
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4.3
47 reviews
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Address: 2306 Granville St, Vancouver, BC V6H 3G3, Canada
Schedule: Opens at 12:00 PM
Telephone: +1 604-734-4395
Business type: Furniture store
4worldlovers: ![computer tables in vancouver Industrial Revolution - Vancouver Furniture Store]()
After over four decades serving your furniture needs, our time as a brick and mortar retail shop has come to a close. We wish to sincerely thank you all for the incredible support over the years. We are so touched to have had such loyal customers and we truly hope you enjoyed shopping with us as much as we enjoyed serving you. We wish you all well and feel incredibly grateful to have had a small part in enhancing your space!
After over four decades serving your furniture needs, our time as a brick and mortar retail shop has come to a close. We wish to sincerely thank you all for the incredible support over the years. We are so touched to have had such loyal customers and we truly hope you enjoyed shopping with us as much as we enjoyed serving you. We wish you all well and feel incredibly grateful to have had a small part in enhancing your space!
Harald Eberl: Excellent . Very good customer service .Lots of great ideas for small places ! guaranteed best prices
Matt Gul: Unique items
Darcy Freeman: I have purchased at this store in the past and the experience was ok, nothing special. I returned to buy again and the same person was there with the same poor attitude. I said I was looking to buy another sofa and he said curtly "new price sale just ended, we had signs up everywhere. No sale and all of our prices have gone up, you should have come last week" I left never to return not ever and I would not recommend his store to anyone I know. I guess he did not see my sign.
Bj Woods: Awesome Canadian made stuff here. Fits right in to this area of the city. Although there are a lot of things I couldn't buy, the quality is there.
Andrea Wright: We walked in to Industrial Revolution after checking out the website and looking at a number of stores on Granville. We were in search of a home office computer desk. Saw three that we liked (three more than all of the other stores) and had Harald help us. He was great. Hung back until he saw we were ready to ask questions and reviewed all the pros and cons of the models we were looking at. Very knowledgeable and gave us a great deal on the floor models. We love the product and the service. Highly recommend.
Marlowe Irvine: It is not that everything went completely smoothly when I ordered three pieces of furniture from Industrial Revolution; more that the tiny glitches that did occur were dealt with quickly, professionally, and with attentiveness. AND of course, all three pieces are exquisite! I will be back and hope once again to deal with Ben and Carolyn who were friendly, considerate and very very kind.
Marjan Alavi: I got a standing desk from them. The lady who helped me was very professional and she arranged for a very quick delivery and smooth assembly. I'v very satisfied about my business with them.
Kirk Chantraine: Really nice staff and great selection of modern furniture and lighting.
P Kwok: It was a nightmare in recent purchase in Industial Revoluyion Furniture. We paid the dining table, delivery and assembly fee in full in advance. Then in the delivery day, the installers didn't bring the needed hardware for the table assembly. So the table was just left unassembled at our home. We asked the installer to come back with the hardware to complete the assembly but no feedback. The shop asked us to go to their place to pick up used hardware but at the expense of our time. It is totally no customer service and just put the burden of other faults on us, the customer. Totally disappointed and frustrated.
Nina A.D.: We had a great experience buying our sleeper sofa at Industrial Revolution. Harald was very knowledgeable and helpful, the sofa we bought was delivered promptly, and they followed up to make sure everything was fine. I love our new Luonto sofa. Would definitely recommend!
Laurelle Santana: Excellent customer service from Harald. We just completed an office renovation and the items we purchased are perfect for our new space.
Alex B: We are extremely satisfied with both items we purchased. Delivery service was exceptional, polite, and professional.The builds of both items we purchased were of solid quality, easy to assemble, and so far has a fantastic use within the last few months. We were also very happy with the price offered for such a high quality product. We would definitely recommend your service and store to other friends who are looking for quality furniture at an affordable price.
Nadia Grunwell: What a disappointment. Terrible service. There seemed to be a lack of interest and willingness to give good customer service. In fact one of the staff was quite sarcastic to me. It was a relief to go and shop at Bed, Bath and Beyond afterwards, to be served by a fantastic person who seemed to understand what good customer service entails. He put himself out, with a smile. Absolutely charming.
Jennifer Lucas: I bought a really unique sleeper sofa. They were upfront about how long it would take a custom order from Finland and that timeline was pretty accurate. Great communication from Harald whenever I asked for an update. Delivery was easy to arrange, very flexible and they took care of everything. It took some time to get, but it was well worth the wait. Can't wait for my first guest.
Bill Wu: Was looking everywhere for specific counter stools but didn’t know the brand name. Marc was really helpful and professional with my search and ordered the stools for me through the manufacturer. Delivery was suppose to take 4 weeks and it arrived in one week. I picked up my order at Industrial Revolution and the staff unboxed the stools for easier transport and also disposed/recycled the packing material for me. Great after sales service. Thank you for the smooth transaction.
Mike C: We dealt with sales associate Harald who was helpful, not pushy, in our decision to purchase bar stools. The stools we ordered arrived within the specified time frame. Good customer support including following up with us to ensure we were satisfied with our purchase.
Jon Dingle: My wife & I had a very positive buying experience at Industrial Revolution Furniture - beginning with Marc Forster & ending with the owner honouring our price match request - impressed with service and commitment to customer.
Ian Farthing: Possible the most comfortable sofa bed to sleep on EVER. Great service, delivery guys were prompt, efficient, friendly.
Kevin McIntyre, Author: This is one of the best furniture stores in Vancouver for people looking for something special. Each piece is a work of art, of high quality, using uncommon materials, fabrics and design. The sales people are helpful and the delivery service is exceptional.
Norman Groblacher: Purchased counter stools and table from Harald and was extremely satisfied with the service and product that I received. Highly recommend that if your looking for quality made and affordably priced furniture, check them out.
Vic: Products and selection were good.Did not find it acceptable how my order took 7 weeks to be delivered and how that was handled when I complained.
6. Impact Office Furnishings - Vancouver
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4.5
39 reviews
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Address: 3695 Grandview Hwy, Vancouver, BC V5M 2G7, Canada
Schedule: Opens at 8:00 AM
Telephone: +1 604-215-9797
Business type: Office furniture store
Aryavillian: I purchased a chair about a year ago.1) Extemely rude, they dont take kindly to questions about their nearly thousand dollar chairs.2) The chair has extremely limited functions. The lean back feature does NOT work independently from the seat.I would not recommend this company pure from my experience with their rep.
John Garnett (Cj7 the super snail): Office furnitureGreat staff
Dheeraj Nakra: Good… neat straight line furniture
Jacky Jiang: If you're in the market for a new computer chair, I highly recommend checking out the X CHAIR at Impact Office Furnishings. After seeing a CNN advertisement on one, I did a lot of research before finally settling on this store. I'm glad I made the investment. It's extremely comfortable and well-made, and the salesperson was great. Definitely worth checking out!
Ruth Zhang: I have been shopping for a couple of weeks now for a height adjustable table for my home office. I searched online and checked out a few office furniture stores and found Impact Furniture. They had quite a large selection of sit-stand tables. The salesperson was very knowledgeable and told me that they can do custom sizes for almost no extra fee. Got my table custom sized and delivered in about 4 weeks. As I WFH and in front of computer all day, it really helps to easily swtich between sit and stand. Very happy with it. Thanks impact!
Derek Flint: Found the salesperson to be quite rude and condescending and plainly did not listen to what I was looking for.
Flying Tiger Development Mercedes and smart tuning: We were looking for X-Chair in Vancouver for our office. And we found Impact Office carries all the models. Tried out many styles at the store. With the help of the staff. Finally received it today. Very happy with the purchase. Especially the price from Impact Office is even lower then the price on X-Chair's website.
Alice Chung: I found the best electrical height adjustable table at Impact with good quality and incredible price. Highly recommended to check out the store.
Franck “Dirty Blue Groove” Sala: Horrible customer service. Older gentleman without as much as any consideration told me they didn't have any office coat hangers. I walk out the back and there over 40 of them right there. The sort of garbage reception I would not have expected from a so called professional enterprise. I guess he needed to get back to the office chatter that was obviously more important than interacting with a customer.
Ray Wohlford: Great place. Bill in the rentals area is super helpful, knowledgeable and friendly!
Urbanfella: Thank you Kerry for responding to my email, My experience with Impact Office furniture was great, the onsite staff where very helpful and knowledgeable about their products. Thanks!
Roger Dhaliwal: One of the most professional businesses that I have dealt with. Highly recommended.
John Greig: Showroom looks amazing
Lauren Vos: Had a great experience buying my X-chair from impact office. Seems to be the only company in Canada that sells this chair!!
Tim House: Thank You for this opportunity.Our experience at Impact Office Furnishings was Excellent. The staff was professional and welcoming. The service was great. And we are very happy with our purchase.Thank You KindlyTim House
John Davie: Awesome customer service. I was dealt with very professionally right from the start.
Edvard: It's alright, smaller then I expected. The sales staff was very helpful though.
Geoff B: I came here to buy an ergonomic office chair and a sit/stand work station. John was extremely helpful and did not pressure me. He actually encouraged me to take my time and do my research and come back if I wanted. They have a lot of different chairs at different price points, and John took me through all of them with great detail. Thanks for your help. I'm very happy with my new office setup! I recommend this place to anyone.
Altitude Performance: Very good selection of office furniture at decent prices. I enjoy going in to just browse the latest pieces.
Alana MacDonald: Thank you so much to Impact Office Furnishings for your generous donation towards our silent auction raising money for Cops for Cancer. This is the 4th year in a row that you have supported us and we appreciate all you do.
Dave Norfield: Impact Office Furnishings is a remarkable company I’ve had experience dealing with recently. To the sales group and installers, I applaud. If your company is in need of a top class business to outfit your firm with furniture I would not hesitate to call Impact. With upcoming events my company expanded within our building location and was assured deadlines were going to be met, Impact delivered that promise. I had custom furniture fitted into our building after discussion of lead times and measurements were taken by Impact. They always confirmed everything with me including blueprints and order acknowledgments as I like to be involved which was great. Beyond anything else I was impressed they had offered me rental workstations for our expanded area which was delivered and installed/removed by their team who I thought had a professional presence. This allowed our employee’s to get back to work temporarily until the final product arrived. At the finish of things I was glad to have done business, therefore thank you once again everyone at Impact Office.
7. Best Buy - Vancouver
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3.8
2739 reviews
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Address: 798 Granville St Suite 200, Vancouver, BC V6Z 3C3, Canada
Schedule: Opens at 11:00 AM
Telephone: (866) 237-8289
Business type: Office supply store
Manju: I went to the store today to purchase laptop.Our associate,loveleen assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though She has told us about the warranty plan . Its a great service by Loveleen.
K M: Usually the staff can answer my questions but last time that i went there i choose 2 computers/laptops to buy (after an hour of looking and deciding). Both computers were out of stock and there was no notification to the customer that they were out of stock or display only. When i asked if its possible to have a discount on the floor model- he said no, but that he would give me a free warranty. I walked away, was a shame because i was willing to pay and was excited to have my purchases. Waste of time.
Paavali Henki: Very large store with big selection of electronics. Kind and knowledgeable staff members. Best prices.
Noah Vasquez: Waited an hour this morning before opening to be the first to get the new game released today (tears of the kingdom). A line of about 40 people gathered behind me and the one person infront of me. The store manager didn’t seem to care about a line so about 20 people gathered in a cluster infront of the line as they all rushed the till befor the people who had waited in line. You would think when a highly demanded release calls people to line up for over an hour the store would at least try to honour first come first serve of a limited supply. Ended up getting the game after fighting my way into the crowd 👎
mayuri mammai: Today I happened to go to this store to buy mac book, and at the billing counter, unfortunately, my Credit card chip is malfunctioning, this person named Mathesh started giving me looks and showing an unnecessary attitude, without even looking at my card he said it was expired, as I was trying multiple times inserting my card, he was acting it out. I know he might be doing hard work but not at all professional, I felt judged at that point, well I just left the store and placed an order for pickup at another store🙄
Navneet Kaur: I went to the store yesterday to look options for a laptop.The associate,Aman, assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though I had plans to buy later as I went just to look for the options,I ended up finalising the laptop as I was convinced Great service by Aman.
Guilherme Guedes: Pretty standard Best Buy store. Very helpful and friendly service but some products like phone protection ones (glass, cases and others) are way more expensive than it should. You can easily find them online at half the price. But other psychs such as home electronics, gadgets and appliances are at a good price. You should always look for the offers though, they're very frequent but not always communicated, so you should do a price check before buying.
S p: EXTREMELY Pushy salespeople, and at the same time not knowledgeable about the products at all. Used car salesmen are like angels compared to some of these Best Buy salespeople. Worst part is that they INSIST that they are Not on commission, while literally doing ANYhthing to push you to buy...! I take it as a direct insult for someone to look directly into my eyes and lie so clearly and obviously into my face....Oh and I also had the pleasure of dealing with their Geek Squad for TV installation. After paying 350 Dollars for a TV mount, the first time they messed up the installation - they were nice people though. I had to book a second appointment which was scheduled for a few days later. The 2nd group who showed up at the 2nd appointment were so rude!!! And I ended up with extra holes on my wall and a TV which afterall was not installed at the height that I had originally asked for. Because they couldn't make holes too close to the holes that the first group initially made in the first appointment.In short, I describe their Geek Squad personnel as "Rookies". Definitely Not worth the 350 dollars to have a messed up TV mount and extra holes on your wall.
Ron Hunter: Awesome experience ended up buying a Sony portable speaker and I'm loving it
Mo Mo: its my favourite store in metro Vancouver ,stuff are so helpful, knowledgable and kind, service is fast, no fusspickup order were on time with email updatesgreat choice for everyone who is for new arrivals or dongles, partseverything is thereall my Macs, pc,iphones and watch including tv and appliances are for Grenville store
Mohamadreza Khoshtinat: Dear Best Buy Granville,I am writing to express my gratitude for your excellent service. Mr. Faraz provided me in helping me find a good laptop. Your expertise and guidance were invaluable in helping me make an informed decision.I appreciate the time and attention that you gave me during our consultation. Your recommendations were spot-on, and I am extremely satisfied with my purchase. Your professionalism and customer service were exemplary, and I will recommend your store to my friends and family.Thank you again for your assistance, and I look forward to shopping at Best Buy Granville in the future.Sincerely,
Mark P: Stood around for 20 mins looking for help while everyone I kept stopping kept saying someone else would help me. The customer service here is absolutely horrendous
Keyvan Radbin: Updated store with a lots of electronics.
Adam Newsome: Great experience at mobile booth. Fast checkout, no hassle. The staff member called me to let me know I forgot my ID there!
Macaw: It's alright, kinda sad
BB503TS CHIN: Good
Kate H: The manager, Ben, is extremely kind and helpful. He works very hard and provided alternative solutions to my purchasing needs.Thoroughly nice person.
Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.
Karen Bast: The staff is, as always, very helpful and friendly.
Zac A: Good location and most of the staff is kind & helpful
Sharon: Great service! 👍 Especially by Aman, he gives his honest opinion about laptop recommendations, and I'm absolutely satisfied with the one I bought! 🤩
8. Best Buy - Vancouver
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3.7
1871 reviews
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Address: 2220 Cambie St, Vancouver, BC V5Z 2T7, Canada
Schedule: Opens at 11:00 AM
Telephone: (866) 237-8289
Business type: Office supply store
T S: Very helpful and understanding staff, thank you for your help and advice!
Tash W: Cancelled our order of an air conditioner on sale after 3 days saying the delivery address didn’t match our CC address when it’s identical. Put the price up $275 same day.. never shop here.
Xyz Abc: Mandy is FANTASTIC. I came in to return an online order. For some reason their system showed one of the products had already been returned----I am guessing it had something to do with the price adjustment I got via a Best Buy live chat agent a few days prior. Mandy went the extra mile, she was super patient considering the slowness of their computers at the time, read through the live chat notes, and made sure everything was correct and proper. Wonderful customer service. I also appreciated Victoria's interest in and knowledge of computer parts and video games.
Paul Donnett: Best Buy’s increasingly antiquated customer service and financing leaves me truly stumped sometimes. Applied online for a Best Buy credit card today and got quickly approved. So far so good. So I drive to my local store, needing to buy a MacBook for my company. Get great direct service from the salesperson, to her credit. And the laptop is on sale, wonderful. But when I go to buy, I can’t, because Best Buy insists on sending you a plastic card in the mail. Apparently there’s absolutely no way up to clear my card even though I have proof in my hands that I’ve been approved. I ask if I can just reapply for the financing in store because the laptop is also on sale. Of course not, because then the system registers it as fraud. So I am given no choice, no options, no hold on the sale price for even a couple of days so I can come back and purchase it. I leave the store empty-handed. I don’t get a computer and they don’t get my $1600. Off to Visions and I’m cancelling my BB card.
Kyle Kumar: Useless
haidar Alsaady: Had an open box return on a TV that just didn't fit our space the way we wanted. I had lost the original receipt and was worried that might cause issues. Customer service was excellent, reprinted my receipt for me and helped me quickly exchange the TV for a different one. The team leader was incredibly helpful and friendly. Amazing job!!
Mohammad Hosseini: In the mobile section, a rude guy lied to me about the inventory of a certain phone, and after asking the other employees and figuring out that the phone exists, they tried their best to not sell it. they behaved like I am fraudulent. I don't know what was the reason maybe they were all racist. and saddest part was that even the manager "Teri" didn't give a s**t about our problem.
Frankie Lamb: The sales associate in the cell phone section knows nothing. The unlocked Google 6a phone with no contract has $150 discount posted on their website for several days already and the associate kept insistingit's not on sale and was tryingto persuade me to sign a contract to get the discount. Don't shop at this store.
Cell Universe IVM: Good customer service!
Sam S.: Was in dire need of a case for my new Samsung s23 ultra. Found a really nice Spigen case and found a price match at Telus. I was dealing with sales associate "Mandy" and about 10 minutes into the price match I asked her what the problem was as she scrolled up and down her phone. Didn't even bat an eyelash or explain anything to me. About 2 minutes later I informed her my parking was about to expire and I'd like to either make the sale or order online through Amazon. She immediately lost her cool blew up on me, informed me I couldn't talk to her like that. I think she may have been a little too woke.Regardless another sales associate came over matched the price immediately and I moved on with my day.I realize that it's tough to find good employees but you cannot have people like Mandy representing your company if they're going to be rude to the public.I don't also don't understand why it takes 12 minutes to price match a case that is being sold down the street at Telus. There's no shipping fees no conversion rates nothing involved it's pretty simple.Anyways I'm going to give Best Buy a one star for this encounter. My only advice to Best Buy would be treat your customers nicely or they'll just go online and buy it there with a simple click. If I wasn't in a rush, I would have done just that, next time I think I will.
Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.
Fernando Escobar Fandiño (Fescofan): Terrible service, 2 instead of 1 stars for the only lady who tried to help me.
José Gregorio Aguilar Herrera: They sold me an e sim that didnt work and when I asked customer service they said there was nothing that oculd could be done
Melissa C: Great store but don’t make the same mistake I did of leaving my parking ticket on the counter while purchasing products. Cashier thought it was garbage and I didn’t even notice my ticket was gone by the time I went back to the parking lot and had to pay $25 for a lost ticket. Seriously irresponsible to touch your customer’s things while they are in the store STILL BUYING A PRODUCT. I didn’t leave garbage on the counter on purpose I just took everything out of my pocket because the cashier needed to see my ID. I took everything with me on the way out I wouldn’t have left garbage for others to clean up.
sirswishalot: I try not to buy there because their service sucks. A lot mannerless gen z'ers. you spend a thousand dollars there and they give off a vibe of bitterness. Does best buy pay these kids' parents to get them out of their basements..? not sure why someone in early adulthood can't execute basic greetings when you're spending a bunch of money there. it just makes you not want to shop there. Please train these bitter, entitled kids better, thanks!
Samuel Normandeau: Awfully long wait times in-store. They made a mistake on my laptop purchase, and there's no way to reach the store by phone.
ali kashefi: The customer really enjoys when a salesperson in a store called Best Buy welcomes the customer and from the first minute he enters the store, introduces himself to the customer with a very happy and kind face, saying that my name is Behnam and I am the agent . On behalf of Best Buy, I am at your service. I am ready to answer any questions and provide any guidance to make a decision for your item. And explain it with heart and soul in very simple language that can be easily understood by me as a buyer. And not only the desired item can be easily accessed, so happy customer like me can also buy other items. With the satisfaction I have from this kind seller named Behnam, I thank the management of Best Buy for choosing Behnam. Dear Behnam, thank you very much for your attention and guidance.
Conor Davis: Tried to see if they had something in stock before taking time to go to the store. Talked to their online customer service to confirm the item was actually in store. After being reassured by online person it was, I went to store only to find out it actually wasn't in stock at all. Total waste of time.. then was told a neighboring store had it in stock. So I asked them to confirm that with me so I wouldn't have to waste more of my time. I checked the online status of this item which claimed it was out of stock. They claimed there was no way they could call the store to actually confirm it was there. Totally absurd. Complete waste of time. Don't worry I really enjoy paying for parking and burning precious moments of my life for nothing. I hope this store eventually folds like a cheap deck of cards.
Rory Dunn: Literally lied to me about their refund policy to my face to make a sale. Absolutely disgusting.
Olivia L: My so far experience with Bestbuy is fairly positive: no overwhelming pushing sales people; geeksquad always works well for me; large selections to choose from; smooth return process.Gurjot was being super friendly and helpful! Appreciate the service. Keep it up!
Superpig 2001: I went to go buy a vr that u saved up for, cashier lady was really nice to be as I wasn’t sure how the quest 2 was and it was my first big purchase with my own money. I asked her if I could try the vr and if I didn’t like it if I could return it, she said “you can try the vr but you must return it within 30days and if you want you can get the extended warranty”. She kept on making me buy the warranty but it was 150$ and I didn’t have that money. I realized that the quest isn’t for me so I came back to return it u see 30 days and they are very rude, mik the assistant store manager was very rude towards me saying no one would ever say that to me and basically calling me a lier! They didn’t want to refund me at all and told me that it’s final sale once open. I was never once told it was final sale, not on the receipt, not on the box, only online in fine print. Never buy from this Best Buy they are a bunch of scammers who are very rude and just want the sale, don’t believe anything they say. The lady’s name was YIMM from best buy on Cambie in Vancouver Canada. The assistant store manger who was very rude was Mik. Please spread this post as I really just want a refund from what I was told. Thank you for reading my story.
9. Best Buy - West Vancouver
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3.5
963 reviews
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Address: 2100 Park Royal S, West Vancouver, BC V7T 2W4, Canada
Schedule: Opens at 10:00 AM
Telephone: (866) 237-8289
Business type: Office supply store
J F: I had a great experience here. Anani hooked me up with a beautiful Samsung TV and a great price, and Barbod, Ramin, Ali you all rock and answers so many of my questions . And Jimmy too :) Thank you all for helping me so much, you all have the patience of a saint!
Mo Habib: Okay place. Employs many Iranian servants.
mahdi Karimi: I recently visited Best Buy looking for a new laptop, and I had the pleasure of meeting Sal, who provided me with outstanding customer service. Sal took the time to listen to my needs and preferences, and he went above and beyond to help me find the perfect laptop for me. What I appreciated most about Sal was his honesty. He didn't try to push me into buying the most expensive laptop, but instead, he recommended one that he believed would suit my needs the best. Sal was knowledgeable and patient, answering all of my questions and explaining the differences between different models in a way that was easy to understand. Thanks to Sal, I left Best Buy feeling confident in my purchase, and I'm thrilled with my new laptop. I highly recommend Sal to anyone looking for excellent customer service and honest advice at Best Buy."Remember to include specific details about the interactions you had with Sal, and be sure to highlight the aspects of his customer service that impressed you the most. This will help other customers to know what they can expect when they visit the store and work with him.
Gabrielle Zeitler: This review is not specific to Park Royal Best Buy, but Best Buy as a whole.We purchased a dishwasher, the installation fee, and the haul away fee. When the contractors came, I mentioned to them that we paid to have our old dishwasher taken away as well (a separate fee) but they said they knew nothing about it. They then left without taking the old dishwasher.When we I contacted customer service at Best Buy to handle this, I was passed around to 4 different people before being told that only one department handled these inquiries, and that they can only be reached by phone (fine).I have called this department over 10 times within their office hours and they either do not pick up, or do not offer solutions. I have spoken to so many different people and no one has been helpful. We have even tried offering solutions, but they say none of them can be done. It has been a very frustrating experience and my old dishwasher is still sitting outside my house.
Leo Lee: Spacious store.
Scott Wilson: Good selection.
Leeland Askew: New management is horrible, very unhelpful, only a couple decent employees left, not giving them anymore of my business...
Kadyn Zientz: I had just gone to this location looking at purchasing a switch. Didn’t end up getting it but when I was leaving I noticed they had 4 sets of joy cons priced at 21.99 so I grabbed a set because I thought hey they’ve gotta honour it especially if they’ve got 4 there. Went up to the cash to pay and then got told they’re 112.99 I refused and showed them the picture of the price it was posted at and they refused to give it to me at that price because the product didn’t match the tag. I brought up the fact that if it was still wrong they’d have to honour it and take 10 dollars off because it is a law, they still refused to give it at the price and I had asked for the manager. The manager walked over and was told the situation and they just nodded their head and didn’t say anything . Very disappointed in the service that was provided, if your staff knows that the product is in the wrong place then there should be proper tags for the products. I will not support this location of Best Buy. I have a friend that works at Best Buy and it’s posted in the back on a plague that if products are in the wrong place they must honour the pricing and taking 10 dollars off.
Patrick Nijdam: Absolutely incredible service. Sales rep Francisco was very knowledgeable, passionate, understanding and helpful when explaining the intricate details of the product we wanted to buy. He was integral in giving us the confidence and understanding to purchase our product.
AMIR D: Always great experience friendly staff and great selection of products. The customer service center is also great . Mazyar and others have provided outstanding service
BMZ Maz (BOBANTO1812): To all crew in this bestbuy .. you are the best of the best among all the best. Keep good work :)
Tommy D: The sales associate Francisco was knowledgeable helpful and courteous. He arranged for the installation of a new soundbar to the TV, professionally and conveniently.
Edith Godin: The store manager solution for our issue was to buy a new phone…. My phone is one year old. 😕
D S: Best buy has a lot of good deals, but money is better spent on amazon if you're doing an online order. Best buy uses Purolator and your packages almost never get delivered. Amazon actually delivers your packages to your door. With Purolator, you'll be chasing down your package, calling them and messaging them to ask them to hold your package at their location, after which you need to take the bus out there. This is REALLY inconvenient to Best Buy customers, I would suggest they review this and see how they can make it better! Perhaps the Purolator shipping information could contain a Buzzer Number field, and phone number field to help the drivers actually deliver the package? If you need a signature, you might as well just have them leave a slip and have the customer pick it up from a Purolator office. Purolator fails to deliver packages 9/10 times. Best Buy definitely needs to review this, because it's not working the way it is.
Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.
babak sayari: They cancelled my order without giving me a notice that my order has been cancelled and after visiting this store to find out what happen to my order, I received a rude and unprofessional behaviour from one of the team member. I never go back to this store despite, I was a loyal customer to this location.
Sahel Mohammadi: I went to park royal Best Buy a few times to buy something and just recently to return a product. Fereshteh was extremely helpful each time. Received The best costumer service from her:)
panteha moajemi: Mr Amir was very nice and explained completely how I choose my printer
lkianl: There is a Persian guy named “Dana”He is a responsible and respectful person.Always tries his best to kindly help people.Thanks dana, we appreciate your support
G S: Ex Best Buy staff here but I was at HQ, so I know how good they there in order giving good experience for their customers. Anyway, I can't remember during peak time do they store staff get additional incentive like sales commissions? The moment I step into this stores it's like lack of motivation. the staffs like more focus to chit chat among them specifically around mobile phone area. I still bought a phone cause of price matching or else would just walk away.
C Maxwell: I can see why Best Buy is going to go out of business. Went in on Boxing Day, there has to be at least 50 employees working but everyone is chatting up their colleagues. No one seems available to help and when we tried to check out we had to wait a long time to be noticed by the groups of staff. For some reason they closed the mall exit till like 10 minutes before closing? I get that it’s a holiday but for someone who want to support employment it makes it hard not shop at Amazon instead. Huge waste of time, effort and fuel.
10. Best Buy - Burnaby
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3.7
2648 reviews
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Address: Station Square, 6200 McKay Ave Unit 200, Burnaby, BC V5H 4L7, Canada
Schedule: Opens at 11:00 AM
Telephone: (866) 237-8289
Business type: Office supply store
Max Yang: 位置不錯
Neal Li: 買電器很方便，但最好能先上網訂貨
Julliet Ma: Big best buy 💕I like getting gifts for friends here💕💕💕
Colin Wong (semicolon): Didn't buy anything but I talked to an employee (I believe their name is Brian?) about different screens and they were very pleasant to speak with. Super knowledgeable and passionate about the subject, as well as great at explaining. I left feeling much more educated on the matter - 10/10 service
Zoe Yuan: Staff are highly INEXPERIENCED. Prepare to do your own research before coming to the store because the workers will not be able to provide any information.I was looking for a product and the appliance specialist informed me that it was out of stock. I was pointed towards the wrong section multiple times and couldn’t find it myself which is why I asked him for help. I checked the website and it said the item was available at this location, so I asked him to check the aisle or show me where it is. After searching for 10 minutes, I had to locate it by myself.The cashier had no clue what their own price match policy is. I can understand if the employees don’t know every last detail about all the products in Best Buy as they have so many different lines. What I can not understand is a cashier who does not know their payment policies. He did not know what their tap machine limit was, and had to constantly intercom his manager for help. When I asked him about the return policy, he pulled out his phone to Google what the policy was.This location is essentially a self-serve station. There is no positive input from any of the staff, and it’s a better use of your time to do everything yourself. Best Buy please reconsider how your staff benefit your customers and business.This experience has deterred me from ever considering purchasing from Best Buy again. There are many other better retailers who can provide information and customer service in store.
Kat St. Amand: I was there to purchase a cell phone. The stock was lacking and the guy was only talking to/looking my boyfriend, not me.. when I was the paying customer asking questions. Blatant sexism in my opinion. Will not be returning.
Aman Nijjer: Worst service I've ever experienced. What ever you do, DON'T BUY THE EXTENDED SERVICE PLAN!! Their warranty is a scam. They charged me an extra $2300 dollars for a replacement phone and then sent me a broken phone. It looks new but it keeps rebooting on its own. Not seldom, some times it happens 4 times in one hour. clearly a broken phone. The replacement phone wasn't even the same color as the original phone. To top it off when I called the customer service they keep telling me there is no supervisor in today and they will call me back but it has been over a week and I still haven't heard back from them. What a horrible experience. I strongly advise not to use this company and what ever you do, DON'T GET THE EXTENDED WARRANTY!!
Domani Homes: Worst service I've ever experienced. What ever you do, DON'T BUY THE EXTENDED SERVICE PLAN!! Their warranty is a scam. They charged me an extra $2300 dollars for a replacement phone and then sent me a broken phone. It looks new but it keeps rebooting on its own. Not seldom, some times it happens 4 times in one hour. clearly a broken phone. The replacement phone wasn't even the same color as the original phone. To top it off when I called the customer service they keep telling me there is no supervisor in today and they will call me back but it has been over a week and I still haven't heard back from them. What a horrible experience. I strongly advise not to use this company and what ever you do, DON'T GET THE EXTENDED WARRANTY!!
Mingzhe Bai: Horrible customer service. The lady who helped me was rude and unprofessional.
Ray Ng: Surrey Central location told me to come in here to look at the Metrotown inventory, cause there are lots more selections.Parking is difficult enough already, to make things even worse customer service is terrible.Asked a staff I was interested in certain items, can you bring these down?Do you have the similar products in the back?This was my answer......................"I don't know, ask someone else it's not my department"Grab and found everything myself, with no help.In general I don't mind waiting for a little while, cause I understand weekends are busy.If you don't know what a customer is asking for, you can always check with a co-worker, or the manager that is on duty that day.Let them know customers needs assistance, their waiting.But they just didn't seem to care.There was no thank you or have a nice day from cashier etc.Managers, staff, everyone in general will always say they are the best."Word Of Mouth" is always the best way to advertise!!!!!!!!!!!!!!Will never come back to this location again!!!!!!!!!!!
retards kitchen: Nothing wrong with the store itself but I had an unfortunate experience with a staff member.I purchased a laptop in store and didn't realize i was making an online order.After finding that the laptop wasn't in stock I asked to cancel the order and have a refund.For some reason I could make an order in store yet not have it canceled.
Nia N'Gola: The reason I gave two stars is because I was surprisingly able to find help after being avoided by staff during my visit.I had bought a 128GB SanDisk memory card about two months ago, but it ran out of storage.I asked an associate who was standing in front of the entrance greeting people for some help. He told me to walk over to Geek Squad (his gestures and body language made it seem as if I was going to hurt him lol).The guy working at Geek Squad told me to wait in the area I needed help at. I ended up waiting for nearly 15 minutes. It wasn't busy at all early yesterday afternoon.Another associate mindlessly looked over and passed me after helping someone els as I was stood in front of SD cards. I literally had to approach him for assistance. He called over another associate, but she didn't know much about cameras, so she called over another worker named Steven.Steven was very knowledgeable and assuring when it came to answering my questions about camera storage. He also helped me pick out the right memory card for my Sony camera. Thanks, Steven!
zolbayar c: my favorite branch. Amazing staff. Lady staff were even friendlier to me 😁Fabulous job Harpreet from Geek Squad!
Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.
Harsha Dhingraa: It was not my first time but surely first time using best buy service to buy a phone. It literally took about an hour or so to wrap the whole procedure including all formalities + insurance process and selecting the phone accessories. The representative - Neeraj was kind enough to assist me with ease and explain the process. Also, there was some issue with my credit score in the system. He immediately called customer support and got that sorted. I am impressed with best buy service all over and would recommend trying it.
Jacob Carty: Worst customer experience
Robert Walker: No customer service. No one will help you
Bambino Shak: Never buy anything from them. They first make everything look so straight forward and easy but they have so many small prints that makes them come across as scam company!!! This specific location has worst management to deal with. Rude , ignorant and very unprofessional.
Ratan Bhatia: Employee name: PushHe really helped me with my order for Samsung 75” TV. It was a great deal and he was really helpful with the best buy membership geek squad protection. He understood my problem and gave a solution in minutes. I would recommend look for him if you are visiting Best Buy Metrotown. Other staff was also caring. Good location to shop.. 🙌👍
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