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1. Fidelity Investments - Vancouver
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5
5 reviews
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Address: 595 Burrard St, Vancouver, BC V7X 1G4, Canada
Telephone: +1 604-681-6647
Business type: Investment service
Mac - PC Tech Total Solution: friendly staff.we do build e-commerce and website in vancouver.
Bryan O: Great company with very knowledgeable and friendly staff
JB11: Fidelity Investments is an excellent fund company. I have been conducting business with them for 20 years now. They are the largest fund company in the world and have access to some of the best analysts and managers. Their local (BC) support teams are always top notch.
2. Invesco - Vancouver
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5
0 reviews
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Address: 1055 W Hastings St, Vancouver, BC V6E 2E9, Canada
Schedule: Closing soon: 4:00 PM
Telephone: +1 604-648-1469
Business type: Investment service
3. The University of British Columbia - University Endowment Lands
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5
1542 reviews
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Address: Vancouver, BC V6T 1Z4, Canada
Telephone: +1 604-822-2211
Business type: University
4. BMO Bank of Montreal - Vancouver
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5
84 reviews
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Address: 595 Burrard St, Vancouver, BC V7X 1L7, Canada
Schedule: Open until 6:00 PM
Telephone: +1 604-665-2643
Business type: Bank
Shabina Ghai: Worst location. I wish I could give them 0 star. They keep people waiting for hours in line. You can see 10 people behind the counters, but only 2 are helping people with their banking needs, others are just chit chatting
David S: This branch is the worst. No one is at the customer service desk, forcing you to wait 20 minutes to ask a simple question ONLY for them to refer you to call. Why bother having such a massive branch, which has probably 15-20 spots for Tellers and use only 3 of them. Will not come back unless it's for the ATM which does not require human interaction.
Ankush Arora: The branch is located in the heart of CBD Vancouver. Designed over a large floorplate, it has many counters that can easily cater to its customers, thereby minimizing the wait times. Customer service staff are well trained and informed about the bank products and policies, so expect any of your BMO related queries to be answered appropriately.
Antonio Gil: Very poor management.
Lala Lulu: ATM STOLE $500 from us 7 months ago, the bank tellers keep saying they don’t know anything. A horribly run bank. No proper procedures or training. Do NOT go here.
Marjorie Cai: I would like to express my thanks to Sunny Hon. I was so frustrated due to a mistaken withdrawal of my chequing account and wanted to get my funds back asap. Sunny helped me initiate the request for correction. After I got back to my office, I also received a follow up email from him with all the details I need and got my funds back the next day! Amazing work done Sunny!
Nathan J: Always busy with an insane lineup .. get more tellers here… it’s nuts we have to line up this long to give you our money. People’s time is worth somthing to 😭
ASOTE: Rachel's customer service is terrible. Not coming back !
Kristina Shevchenko: You will be waiting for at least 40 minutes to get any kind of service here
K T: BMO is fine but this branch sucked, do not go to this branch!!
Faraz Nikzad: Very well known for racially profiling a first nation client back in 2019, vancouver Downtown main branch of bank of Montreal will always remain a symbol of racism and the leadership team here knows nothing of respecting minorities and people of different cultural backgrounds. They will always have staffing challenges because no one in their right mind would want to work for this racist and greedy team monitoring downtown and north shore. To The “damage control team” at bmo: your reply to my review does not matter and it cannot solve the problem cause in the real moment the same people who are still working at this bank will always fail.
Melissa Fu: Terrible bank, simple mortgage PREAPPROVAL apptment setup last wk, Rachel J & Eva L, I called them and Eva had no clue what apptment I was calling about.With this bad service at the beginning.... is there even a mortgage worth pursuing???
Taseen Iqbal: Perhaps the nicest bank branch in Vancouver but So slow and understaffed, annoying
Picky Pickles: They won't let me withdraw money just because I don't have an account there?
Rob B: I can’t get ahold of this branch. Apparently I can only reactivate a business account from the branch it was opened and my local BMO couldn’t get them to pick up the phone. I’ve tried to call them half a dozen times, leaving a call back message every time and they’ve called me back. I get that it’s a busy DT Vancouver branch but at least listen to your messages and call your customer back at some point…
tess g: Service is very slow on this branch. Can’t believe the time it took me just to pay my US credit card bill. 40 minutes from the time i stepped into the branch. The problem is not only staffing issue but clerks are very slow.
Boy Wonder: I remember when banks actually took responsibility for their actions,when the staff cared about there clients because they were taken care of by there bosses. I'm betting that's not the case any more. There 'staff' ,I call them because you can get more done with NO attitude from the machines. My recent experience involved authorized withdraws from my accts. I had made no such arrangement with the bank yet I received a notice of withdrawl for over 1600.00. To Koodo. No koodo acct # attached to the payment. No form of authorization on my part yet when I physically went to the bank and enquired I was told " you must have given your info to a third party and it's not our problem to fix. You need to clear this up with koodo"But I digress.If you don't already bank with BMO. It's my opinion that you shouldn't. Go to any other virtual bank. No attitude and you will get a receipt!AND.....two weeks later I recieve 3 more email notifications of change in balance...to over drawenThe accounts supposed to be closed.And the aforementioned charges are now coming at me from there collection department ...now 3200.00PLEASE SAVE THE TROUBLE AND walk on by !
Scott F. Thompson: It's a shame to see BMO fall apart so bad after so many good years of service. Maybe some of the best people there can start their own bank? Awe well, on to new things for all of the rest of us...
Ys L: should be zero. long waiting and only one employee working for us.
sandy lee: World elite card is not easy of convenient. Couldn’t contact a representative for months after numerous attempts, waited on the line for 4+ hours and the call would drop and call back function didn’t call me back.I’ve had issues with my card and couldn’t reach anyone to resolve it or even cancel the card. Issued complaint but nobody assisted me with the issue.
Jimmy Lama: Some of the worst customer service I’ve ever experienced in banking. Had an appointment with a senior advisor, Bahareh Esfand. Not sure what made her more unprofessional - her being 15 min late to our appointment, being completely unknowledgeable and poorly informed about the financial products I asked about, or her laughing whenever I asked a serious question.How is this person working here? She’s losing BMO so much business, and despite being interested in some of the products, I will now happily take my banking elsewhere and likely never consider BMO again thanks to her.
5. State Street Trust Co Canada - Vancouver
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3.7
3 reviews
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Address: 666 Burrard St, Vancouver, BC V6C 3P6, Canada
Telephone: +1 604-602-9122
Business type: Investment service
Chinedu Eric: I like the state I like the street
6. State Street Bank & Trust Co - Vancouver
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Address: 601 W Cordova St, Vancouver, BC V6B 1M1, Canada
Business type: Bank
7. BMO Bank of Montreal - Vancouver
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2.5
26 reviews
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Address: 5710 Victoria Dr, Vancouver, BC V5P 3W6, Canada
Schedule: Open until 6:00 PM
Telephone: +1 604-665-2530
Business type: Bank
Cee Kai: Sorry to disappoint you if you bank here. Usually have two teller working and 10+ customers.
MVP: This branch is getting worse by the day. SFM, Noah Ding, doesn’t return calls and it takes weeks to book an appointment. BMO branches do not provide a great level of service like before and the senior management (Kitamura) is all talk and does nothing to address the servicing issue. TAKE YOUR MONEY and your investments to other F.I. BTW... Tony Comper was a CEO! Fred Chang was a great branch manager. I couldn't give it a ZERO star.
Megan Egan: If I could give this location a negative star, I would.I brought my father to this bank to sort things out. We had an appointment with a guy named Noah. We went into the appointment and when we were asking about things regarding my dads RRSPs, which is why we schedule the appointment, he was vague and didn't explain much. He didn't even go over the paperwork that my dad was signing.After this, I had asked if we could fix his email as my dad had his old email on his account. We wanted to set up online banking. Noah seemed frustrated and told us that it was a hassle and started questioning why I couldn't bring my dad back to deal with whatever we needed instead of the online option. I was taken back having to explain our situation to him. When he finally switched the email, he didn't have us check it, or even asked us to clarify the email. I assumed it was correct. We got home to set up his online banking and realized the email was wrong and we were not able to get his verification code. The account had locked us out. We also asked Noah if we could schedule a future bill payment to be taken out, he advised me it could not be done, I questioned him because I bank with another bank that can do that. After I questioned him, he said we could but would have to go back to a bank teller as he cant deal with that. The lady at the counter told us he should have done it and does have the knowledge. I am thoroughly disappointed in the interaction we had. Noah was on his phone texting other people and I would often have to repeat myself.I feel that appointment was a waste of our time. The only positive that came from the appointment was my dad signing the paperwork he needed but the rest of the experience was terrible.
Gregory Tam: 4 people in front and waited for half an hour, still waiting
Rachel Adams: Unwilling to help, they guard their ridiculous charges like it comes out of their personal paychecks.
Rina Shillings: Not good
Sebby Rieth: My friend got blown off by the manager here, I’ve always had sub par service myself. Have you ever seen such a low rated BMO before?
Dawson Parkman: They are the worst , customer service wise your better waiting to get to another branch. The manager is terrible
Ridge Ryder: Bad service. Avoid this branch
Jamie Theodore: If I could give them 0 stars I would. Unprofessional, goes out of their way to not be helpful. No customer service skills. Actually the worst BMo branch I’ve been to.
Robert Albert: The manager here is a joke. Avoid this branch at all costs
James Pike: They have a 2 star rating for a reason. The women I spoke to today was fairly nice but the manager was just a complete joke. He said that the computer blocks you from reversing a charge after the first one. My partner works in a bank and said that’s laughable. There is no option anywhere in any system to “block” them. Way to insult your customers intelligence, why be spineless and lie? Just say no. It’s the worst bank overall too like If I transfer out of my savings account to my chequing and it’s after 9pm I can’t swipe my debit card and use it until midnight. The banks trash and then if someone bounces they charge you 50 dollars. How much sense does it make to charge someone who has no money almost triple the minimum wage because they have no money. Is the manager gonna tell us next that there’s a guy named Jim sitting in an office and he gets paid 50 dollars a minute to “process” NFS’s? No a computer automatically does it. This fee is predatory and un ethical. People are putting their lives back together after the pandemic and BMO thinks it’s appropriate to withdrawal you 50 dollars into the negative for something that costs them ZERO dollars. Trash
Hani Kittaneh: Not recommended.I came to this location to order new master card because the tap is not working in my current one .They said there are numbers on the back of my master card I have to call them and ask for new one .I stopped do withdrawal in another bank and ask them and they ordered for me .Trust is important. We trust BMO ,need more training and management.
Henry Kong: Service is slow… 5ppl needed 25 min wait.
Tiffany Nguyen: Monica Leung is really helpful, kind and professional.
Ben Zhu: Tried to cancel my credit card in the bank, their main website said I could do that at the local branch. Why include false information when the teller said they'd have to call into the same number that customers have to call in to cancel a credit card?Waste of time. If you can't cancel the credit card at the branch, why even say that on your website?
Renita Monterola: I called to speak to someone they never call you back can"t make an appointment frustrating,really,
Ivan: Doesn’t pick up phone. Ever.
Alexander Lee: Staff were friendly, helpful, and professional in resolving an issue I had. Thank you!
Cosmic K1D: Place really stinks and smells like a mix of overused hand sanitizer and body sweat. The staff are probably unaware of that unbearable smell because they are there all day, everyday and have gotten so used to it. But someone needs to tell them.
Sudesh Sharma: First the cashier told me it's $5610, than I told him it's $5710, he agreed. He didn't give me the receipt. I requested him to give me the receipt than he gave me the receipt. Very bad service
8. Qualcomm Vancouver Office - Vancouver
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5
3 reviews
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Address: 602 W Hastings St #818, Vancouver, BC V6B 1P2, Canada
Business type: Corporate office
9. HSBC Bank - Vancouver
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4.2
6 reviews
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Address: 5688 Granville St, Vancouver, BC V6M 3C5, Canada
Schedule: Open until 5:00 PM
Telephone: (888) 310-4722
Business type: Bank
Song Daniel: Why close my account for no reason? You don't tell me the reason, I have the right to know that, it causes me so much problem. HSBC is the worst bank you can corporate with. Don't choose it. It can shutdown your account for no reason, imagine the account is for enterprise :).
Robert Ruby: Terrible experience, I would never recommend going here for your banking needs. I had the unfortunate experience with dealing with their manager, Annabella Chan, and it was the most stressful and frustrating process. She took forever to respond to my emails regarding my mortgage application and never followed up on my calls. The phone number her and her assistant provided was always on voicemail even during regular hours so they were unreachable. She is lazy, unreliable, unresponsive, and treats her clients differently depending on their income bracket. After months of waiting and panic because my mortgage was not being approved I had to withdraw my application and went with another financial institution; in which everything went smoothly in two weeks. If you ever decide to bank with her, please reconsider or you may lose out on the home of your dreams.
Rong Xu: Very strong and experienced branch. Professional and good service.
Chris Falcon: My experience with this branch is horrible especially dealing with the branch manager and that financial adviser Hannah. They make you wait for 20 minutes even when you have an appointment. When you call them they ignored you and when you email them they don't reply. When you have an issue with your banking they don't want to fix the problem. I wish these folk do their job instead of sitting on their lazy butt. I look forward to take my business to another financial institution asap.
Sam Chang: Good service
10. BMO Bank of Montreal - Vancouver
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2.6
41 reviews
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Address: 1004 Hamilton St, Vancouver, BC V6B 2R9, Canada
Schedule: Open until 6:00 PM
Telephone: +1 604-668-1550
Business type: Bank
11. BMO Bank of Montreal - Vancouver
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2.4
55 reviews
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Address: 455 W Georgia St, Vancouver, BC V6B 1B3, Canada
Schedule: Open until 5:00 PM
Telephone: +1 604-665-7265
Business type: Bank
12. CN Rail Vancouver Main Yard - Vancouver
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3
9 reviews
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Address: 1402 Station St, Vancouver, BC V6A 1B6, Canada
Business type: Train yard
13. Simon Fraser University - Burnaby
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4.1
717 reviews
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Address: 8888 University Dr, Burnaby, BC V5A 1S6, Canada
Telephone: +1 778-782-3111
Business type: University
14. Mercer (Canada) Limited - Vancouver
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5
3 reviews
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Address: 550 Burrard St, Vancouver, BC V6C 3S8, Canada
Schedule: Open until 4:30 PM
Telephone: +1 604-683-6761
Business type: Human resource consulting
15. Echelon Wealth Partners - Vancouver Wealth Management & Capital Markets - Vancouver
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5
2 reviews
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Address: 1055 Dunsmuir St #3424, Vancouver, BC V7X 1K8, Canada
Schedule: Closing soon: 4:00 PM
Telephone: +1 604-647-2888
Business type: Investment service
16. Bloomberg Business News - Vancouver
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5
1 reviews
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Address: 666 Burrard St #3400, Vancouver, BC V6C 2X8, Canada
Telephone: +1 604-331-1310
Business type: News service
17. Morgan Stanley Financial Advisors - Vancouver
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5
2 reviews
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Address: Waterfront Centre, 200 Burrard St Suite 610, Vancouver, BC V6C 3L6, Canada
Telephone: +1 604-658-8100
Business type: Investment service
18. Brookfield - Vancouver
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Address: 1055 W Georgia St #1800, Vancouver, BC V6E 3R5, Canada
Schedule: Open until 4:30 PM
Telephone: +1 604-669-3141
Business type: Investment company
19. Canada Asia Centre - Marine Gateway - Vancouver
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1
2 reviews
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Address: 450 SW Marine Dr 16th Floor, Vancouver, BC V5X 4V2, Canada
Schedule: Closed ⋅ Opens 8AM Mon
Telephone: +1 604-257-7181
Business type: Investment service
20. Sysco Vancouver - Port Coquitlam
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3.1
35 reviews
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Address: 1346 Kingsway Ave, Port Coquitlam, BC V3C 6G4, Canada
Schedule: Closed ⋅ Opens 9AM Mon
Telephone: +1 604-944-4410
