Best Gaming Chairs Shops In Vancouver Near Me

Tash W: Cancelled our order of an air conditioner on sale after 3 days saying the delivery address didn’t match our CC address when it’s identical. Put the price up $275 same day.. never shop here.

Xyz Abc: Mandy is FANTASTIC. I came in to return an online order. For some reason their system showed one of the products had already been returned----I am guessing it had something to do with the price adjustment I got via a Best Buy live chat agent a few days prior. Mandy went the extra mile, she was super patient considering the slowness of their computers at the time, read through the live chat notes, and made sure everything was correct and proper. Wonderful customer service. I also appreciated Victoria's interest in and knowledge of computer parts and video games.

Paul Donnett: Best Buy’s increasingly antiquated customer service and financing leaves me truly stumped sometimes. Applied online for a Best Buy credit card today and got quickly approved. So far so good. So I drive to my local store, needing to buy a MacBook for my company. Get great direct service from the salesperson, to her credit. And the laptop is on sale, wonderful. But when I go to buy, I can’t, because Best Buy insists on sending you a plastic card in the mail. Apparently there’s absolutely no way up to clear my card even though I have proof in my hands that I’ve been approved. I ask if I can just reapply for the financing in store because the laptop is also on sale. Of course not, because then the system registers it as fraud. So I am given no choice, no options, no hold on the sale price for even a couple of days so I can come back and purchase it. I leave the store empty-handed. I don’t get a computer and they don’t get my $1600. Off to Visions and I’m cancelling my BB card.

Kyle Kumar: Useless

haidar Alsaady: Had an open box return on a TV that just didn't fit our space the way we wanted. I had lost the original receipt and was worried that might cause issues. Customer service was excellent, reprinted my receipt for me and helped me quickly exchange the TV for a different one. The team leader was incredibly helpful and friendly. Amazing job!!

Mohammad Hosseini: In the mobile section, a rude guy lied to me about the inventory of a certain phone, and after asking the other employees and figuring out that the phone exists, they tried their best to not sell it. they behaved like I am fraudulent. I don't know what was the reason maybe they were all racist. and saddest part was that even the manager "Teri" didn't give a s**t about our problem.

Frankie Lamb: The sales associate in the cell phone section knows nothing. The unlocked Google 6a phone with no contract has $150 discount posted on their website for several days already and the associate kept insistingit's not on sale and was tryingto persuade me to sign a contract to get the discount. Don't shop at this store.

Cell Universe IVM: Good customer service!

Sam S.: Was in dire need of a case for my new Samsung s23 ultra. Found a really nice Spigen case and found a price match at Telus. I was dealing with sales associate "Mandy" and about 10 minutes into the price match I asked her what the problem was as she scrolled up and down her phone. Didn't even bat an eyelash or explain anything to me. About 2 minutes later I informed her my parking was about to expire and I'd like to either make the sale or order online through Amazon. She immediately lost her cool blew up on me, informed me I couldn't talk to her like that. I think she may have been a little too woke.Regardless another sales associate came over matched the price immediately and I moved on with my day.I realize that it's tough to find good employees but you cannot have people like Mandy representing your company if they're going to be rude to the public.I don't also don't understand why it takes 12 minutes to price match a case that is being sold down the street at Telus. There's no shipping fees no conversion rates nothing involved it's pretty simple.Anyways I'm going to give Best Buy a one star for this encounter. My only advice to Best Buy would be treat your customers nicely or they'll just go online and buy it there with a simple click. If I wasn't in a rush, I would have done just that, next time I think I will.

Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.

Fernando Escobar Fandiño (Fescofan): Terrible service, 2 instead of 1 stars for the only lady who tried to help me.

José Gregorio Aguilar Herrera: They sold me an e sim that didnt work and when I asked customer service they said there was nothing that oculd could be done

Melissa C: Great store but don’t make the same mistake I did of leaving my parking ticket on the counter while purchasing products. Cashier thought it was garbage and I didn’t even notice my ticket was gone by the time I went back to the parking lot and had to pay $25 for a lost ticket. Seriously irresponsible to touch your customer’s things while they are in the store STILL BUYING A PRODUCT. I didn’t leave garbage on the counter on purpose I just took everything out of my pocket because the cashier needed to see my ID. I took everything with me on the way out I wouldn’t have left garbage for others to clean up.

sirswishalot: I try not to buy there because their service sucks. A lot mannerless gen z'ers. you spend a thousand dollars there and they give off a vibe of bitterness. Does best buy pay these kids' parents to get them out of their basements..? not sure why someone in early adulthood can't execute basic greetings when you're spending a bunch of money there. it just makes you not want to shop there. Please train these bitter, entitled kids better, thanks!

Samuel Normandeau: Awfully long wait times in-store. They made a mistake on my laptop purchase, and there's no way to reach the store by phone.

ali kashefi: The customer really enjoys when a salesperson in a store called Best Buy welcomes the customer and from the first minute he enters the store, introduces himself to the customer with a very happy and kind face, saying that my name is Behnam and I am the agent . On behalf of Best Buy, I am at your service. I am ready to answer any questions and provide any guidance to make a decision for your item. And explain it with heart and soul in very simple language that can be easily understood by me as a buyer. And not only the desired item can be easily accessed, so happy customer like me can also buy other items. With the satisfaction I have from this kind seller named Behnam, I thank the management of Best Buy for choosing Behnam. Dear Behnam, thank you very much for your attention and guidance.

Conor Davis: Tried to see if they had something in stock before taking time to go to the store. Talked to their online customer service to confirm the item was actually in store. After being reassured by online person it was, I went to store only to find out it actually wasn't in stock at all. Total waste of time.. then was told a neighboring store had it in stock. So I asked them to confirm that with me so I wouldn't have to waste more of my time. I checked the online status of this item which claimed it was out of stock. They claimed there was no way they could call the store to actually confirm it was there. Totally absurd. Complete waste of time. Don't worry I really enjoy paying for parking and burning precious moments of my life for nothing. I hope this store eventually folds like a cheap deck of cards.

Rory Dunn: Literally lied to me about their refund policy to my face to make a sale. Absolutely disgusting.

Olivia L: My so far experience with Bestbuy is fairly positive: no overwhelming pushing sales people; geeksquad always works well for me; large selections to choose from; smooth return process.Gurjot was being super friendly and helpful! Appreciate the service. Keep it up!

Superpig 2001: I went to go buy a vr that u saved up for, cashier lady was really nice to be as I wasn’t sure how the quest 2 was and it was my first big purchase with my own money. I asked her if I could try the vr and if I didn’t like it if I could return it, she said “you can try the vr but you must return it within 30days and if you want you can get the extended warranty”. She kept on making me buy the warranty but it was 150$ and I didn’t have that money. I realized that the quest isn’t for me so I came back to return it u see 30 days and they are very rude, mik the assistant store manager was very rude towards me saying no one would ever say that to me and basically calling me a lier! They didn’t want to refund me at all and told me that it’s final sale once open. I was never once told it was final sale, not on the receipt, not on the box, only online in fine print. Never buy from this Best Buy they are a bunch of scammers who are very rude and just want the sale, don’t believe anything they say. The lady’s name was YIMM from best buy on Cambie in Vancouver Canada. The assistant store manger who was very rude was Mik. Please spread this post as I really just want a refund from what I was told. Thank you for reading my story.

Rajwant Chahal: Best customer service by Kane.

Rebeca: Best buy customer service is the ABSOLUTE WORST. I took them 2 months to replace my dishwasher and left a nasty mess behind

Mujtaba Syed: We went in to get a laptop and couple printers. Numaan helped us with ease and suggested the best option as per our needs.Will definitely go back there.

Mark S: Before renewing or getting new cell contract DO NOT LOOK FOR RUSSEL, he act like he is your buddy with “I got you” but when he signed me up for a new contract, he did not mentions about the gift cards worth $300 but only he said was $100. When he left me with his associate, For some reason I went on Bestbuy apps and found out the $300 on a new contract.I ask the associate about it he then mentions that it’s a “new promotion”.

Nicky M: We wanted to get a $2500 TV with a price match on its own Best Buy website of $2200.The Senior Associate “S” in Home Theatre lied to us that she could do the price match.Once we ready to pay, she added up accessories and the protection plan that we didn’t want to our bill.I understand she wanted to sell to Protection Plan and accessory. But Instead of being honest and introduce everything, she added them to the bill without our consent when we ready to pay.We didn’t figure out the calculations right away and already took out our credit card. We know there’s tax on the $2200 TV so few more hundred dollars on top seemed making sense.After we really looked at the computer screen, we found out S added all costs to us and how unethical she tried to do the business.It’s is Best Buy, you don’t do business like this. Each staff represents the Company.Be honest to sell!She was angry and left the counter right after we caught her trick.Of course we didn’t get the TV and also wasted an hour of our time.FYI, my wife was the Operation Manager.

Whitney L: All the workers, albeit a bit short staffed and hard to find, were helpful. If they didn't know, they tried to find a coworker that would. Kenneth was very helpful and explained to me what cable I needed to set up two monitors, and showed me which one. Thank you!

Mykyta Kondratiev: What's the point of having this store if there is always nothing available there. If I wanted to order online I wouldn't come to the shop

Cally Aura: Came here after the Metrotown location employee had smooth brains and told be to look up what inventory they had because he was too lazy to help me.This location at Marine Drive saved the day. I placed an order online, then went and picked it up. I arrived, felt a bit sketchy going up a weird parking lot at night to get to the entrance, but once I got in the team at the pickup counter and the Geek squad were super helpful with answering my questions and helped me bring my brew purchase outside to my car.If you want actual help, it’s worth coming to this location. Avoid the Station Square/Metrotown location.

Qishen Cao: I went to fix my computer. Johnathan helped me a lot. He is very professional. Really great services here. Thank you so much!!

Margaret Scott: Keenan provided myself and another family member with genuine customer service. I bought a printer and he was super helpful. This was a recent purchase before Christmas. Outstanding young man. Thank you,

C C: Came in for an exchange. Process was really fast. Rainier (I believe is his name) at the checkout/customer service counter was polite and got everything done real quick with no problems.

Melissa Boulanger: Since you can't leave a review for their online sales exclusively I'll leave this here since it's the closest Best Buy to me. Purchased an item online to have it shipped to my address. They use Purolater as the shipping company who apparently doesn't leave shipping notices if they are unable to leave the package in the receiver's hands. And as Best Buy didn't provide a phone number for Purolater to call me at I was left with a package in limbo. Called Best Buy who told me to call Purolater of course and Purolater tells me the package is somewhere in their warehouse and will take upwards of 48 hours to track down and send back out. Totally unacceptable. When requesting the whole thing be cancelled and I just pick it up in store instead it was impossible. I was told I had to wait the 48 hours for Purolater to track it down and return it to Best Buy who would then take 3-5 business days to give me money back. So about a week's wait with no product and to get my money back. This is some of the worst pass the buck customer service I have ever experienced. And then the supervisor from Best Buy hangs up on you when you state your disbelief about how I can be out the product and my money with no resolution. Lesson learned, I will never order from Best Buy again.

One Grail: I love computers and the intetnet and their website is so terible i cant suffer through enough to see if they are selling what i want to buy.... ill shop elsewhere....

Ashpreet Kohli: I purchased an open box, HP Specter yesterday but the department manager including the salesperson failed to find the stylus pen with it. Today, Prab being helpful did an awesome job finding not only the stylus pen but also the power cable included with the box. Considering his confidence and professionalism I believe he should be working at least as a supervisor.

Ahmad Nakib: Took 20+ mins for a basic return/purchase transaction - by far the slowest service I have ever experienced. They were also unable to price match with Costco, even though customer support said they do.

John: They were alright

Justin Ashton: They only have one till that takes cash I had to let 3 people go ahead of me so I left without purchasing anything cause I was sick and tired of waiting, go to another Best Buy if you can do not go here

Jim Z.: Bad experience for the first time. Will be the last time going here. Came to pick up an online order for a game on sale at this Best Buy location, CSR claims that I've picked it up already and it's not in the system. That's weird, I've only visited just now. CSR claims manager is looking into it. Frustrating wait. Unprofessional customer service.

Navdip Dhatt: Do not go this location.They have nothing. i have wasted my time.They don’t have any apple products for displays.

Paul Chan: This branch is really good, the environment is very good, and the parking is very convenient.

Joseph T. Tan: Bigger and more complete selection available compared to the walmart in Richmond - but older and not as nice.

Chelsea Leblanc: Always busy, cant get price checks often over charged at till. Wish they had bigger pet section less clothing more home and out doors

Jack Judge: #dingsfortipsA mega corp like Walmart is dinging me to tip the driver, on the after tax amount, of an online delivery. Dip into your profits Walmart, pay them a living wage. I've been shopping here for two years, PC Express for me from now on.

Matt Hoover: Strange place, lacks a friendly greeter and is old and dark, including some areas have a creepy low ceiling. This may not seem like a big deal until you experience it yourself. Creepy! To end your experience the self checkout is reminiscent of herding cattle and the computer shows you a live security feed of yourself on the screen. I could only assume this was implying I was a thief. Guilty until proven innocent. There was no paper bag option and nobody cared to help. I asked if I could use my basket for 30 seconds to go to my car and drop stuff off (as you can exit with a cart) and staff and security said “no way!”. Alas, I placed the basket on the ground and walked out with my arms full, feeling untrusted despite my clean cut image and friendly demeanour. 1 out of 5 stars, would not go back.

Sagar Mehta: May 7, 2023. 10:30pm An employee named Anas and one Indian employee(name unknown). Standing on the exit door body shamed my girlfriend when I was not around and then later when I came back to confront them, they refused. I made sure I create a scene big enough that this guy feels ashamed of his act and be embarrassed in the staff too. Then I talked to the manager(name unknown, but bald and white moustache) and he did everything to save his employee and could not answer one simple question of mine which was "Is body shaming tolerated in Walmart or not?". I was told that this concern will reach the store manager and he will take care of it. I would love if appropriate action gets taken.

clark kent: Thumbs up on their pharmacy dept. The friendly gentleman helped with the med recommendation. Received my shot here. The lady was professional & explained thoroughly. The store itself is ok. Plenty of parking.

F. Boubacar: Very poor and inconsistent customer service

S D: Long wait times and rude employees

Isabelle M.: I typically don't shop at Walmart, since I've only been there twice before, with the last visit taking place prior to the pandemic. Yesterday, I went to the Vancouver location after hearing that they had good mattress toppers in stock. However, I was stunned by the degradation of the store: it looked miserable, messy and dirty. All goods are now displayed on the shelves in cardboard boxes. The mattress toppers I was looking for were packaged in a way that allowed people to touch them, which does not meet Canadian health and safety standards. With the food that's sold in the store, I wouldn't be surprised if there were cockroaches hiding in the boxes.Therefore, I do not recommend buying anything at this location nor online.

Joanne Chow: Bought some Great Value Tex Mex cheese there and realized it’s moldy I open it the next day, after I already mixed them in my food. The expiration date is in 3 months away, which mean it’s a storage or supply issue at Walmart.

Morgan Staples: Rohan helped me with my groceries and was very polite

Simon Wang: Helpful staff

M User: Photo pickup experience horrible. Sign says “pickup 9am-6pm”. Not an employee in sight. Around the corner, there is somebody that is apparently in charge of the photos working as a cashier at the same time with no view of the photo pickup queue. Customer service failure.

Iyanuoluwanimi Adebara: Absolutely Terrible online Service! I ordered furniture online in march and as of Apil there was still no delivery... There was no feedback i had to be the one calling and asking, no tracking either then I called and was told there was some kinda error in my tracking after a whole month! NEVER ORDER FURNITURE FROM WALMART! RIP OFF!!!

Matthew Phelps: Extremely slow online pickup service.It's faster to shop yourself, pay, have a sandwich and do your taxes than wait for the service.

W W: I feel like the staffs at this location presume everyone is a shoplifter. I have seen people being stopped before they left the stores or asked to see their receipts (random). When they didn't have enough staffs to 'watch' the checkout counters, they would open minimal numbers of checkout counters so causing a long lineup.What disgust me the most is that when you go to self checkout, there is a camera 'recording' your face while you checkout your items and pay. There is absolutely no privacy! Their price is not particular attractive and their produce is not very fresh, I don't see myself going there again if I have other choices.

King Ma: Not a great experience in this branch location. Customer service was rude. Also, there's was beggar asking for money outside the store.

Edward Meier: Would give 0 starts if able. Awful retailer. Do not buy from Walmart these days. They will sell the poorest quality products to you and are less than helpful in correcting for there wrong.Recently ordered a few pairs of headphones. They were Apple Earpods, supposed to be identical to the stock Apple Earbuds. The headphones I received, when plugged into my phone, were recognized as beatz headphones and required the use of my phones bluetooth even though they were plugged in through a wire. This is sketchy and misleading that they would sell these as iOS certified. After hours of time wasted contacting the support teams, I'm required to travel an hour back to Walmart to return them - INSTEAD of them just doing a proper quality check before selling these garbage electronics.Doubt I will receive a full refund. I will not trust shopping online at Walmart in the future.

Shtune G: One of the well laid out stores , wide isles, friendly staff and clean facilities. Can get busy but usually find what I'm looking for.

Manisha Yadav: I like it, get most of my groceries from there.

Carey Lee: Used to have a dxracer gaming chair that broke. Been using this brand for a month and it’s much better quality and more comfortable!

Oscar Choi: Found them through craigslist, had quick responses and good customer service. Delivered to my place for a small fee.Chair is easy to assemble (15-25 min) and very good for the price. I’m 5’11, 230lbs and can sot comfortably.

J: Good quality and unique design. Feel so comfy, highly recommend to anyone who always sits in front of computer for long time.

mathew flora: Chair quality is good, nice for bigger people.

K M: Usually the staff can answer my questions but last time that i went there i choose 2 computers/laptops to buy (after an hour of looking and deciding). Both computers were out of stock and there was no notification to the customer that they were out of stock or display only. When i asked if its possible to have a discount on the floor model- he said no, but that he would give me a free warranty. I walked away, was a shame because i was willing to pay and was excited to have my purchases. Waste of time.

Paavali Henki: Very large store with big selection of electronics. Kind and knowledgeable staff members. Best prices.

Noah Vasquez: Waited an hour this morning before opening to be the first to get the new game released today (tears of the kingdom). A line of about 40 people gathered behind me and the one person infront of me. The store manager didn’t seem to care about a line so about 20 people gathered in a cluster infront of the line as they all rushed the till befor the people who had waited in line. You would think when a highly demanded release calls people to line up for over an hour the store would at least try to honour first come first serve of a limited supply. Ended up getting the game after fighting my way into the crowd 👎

mayuri mammai: Today I happened to go to this store to buy mac book, and at the billing counter, unfortunately, my Credit card chip is malfunctioning, this person named Mathesh started giving me looks and showing an unnecessary attitude, without even looking at my card he said it was expired, as I was trying multiple times inserting my card, he was acting it out. I know he might be doing hard work but not at all professional, I felt judged at that point, well I just left the store and placed an order for pickup at another store🙄

Navneet Kaur: I went to the store yesterday to look options for a laptop.The associate,Aman, assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though I had plans to buy later as I went just to look for the options,I ended up finalising the laptop as I was convinced Great service by Aman.

Guilherme Guedes: Pretty standard Best Buy store. Very helpful and friendly service but some products like phone protection ones (glass, cases and others) are way more expensive than it should. You can easily find them online at half the price. But other psychs such as home electronics, gadgets and appliances are at a good price. You should always look for the offers though, they're very frequent but not always communicated, so you should do a price check before buying.

S p: EXTREMELY Pushy salespeople, and at the same time not knowledgeable about the products at all. Used car salesmen are like angels compared to some of these Best Buy salespeople. Worst part is that they INSIST that they are Not on commission, while literally doing ANYhthing to push you to buy...! I take it as a direct insult for someone to look directly into my eyes and lie so clearly and obviously into my face....Oh and I also had the pleasure of dealing with their Geek Squad for TV installation. After paying 350 Dollars for a TV mount, the first time they messed up the installation - they were nice people though. I had to book a second appointment which was scheduled for a few days later. The 2nd group who showed up at the 2nd appointment were so rude!!! And I ended up with extra holes on my wall and a TV which afterall was not installed at the height that I had originally asked for. Because they couldn't make holes too close to the holes that the first group initially made in the first appointment.In short, I describe their Geek Squad personnel as "Rookies". Definitely Not worth the 350 dollars to have a messed up TV mount and extra holes on your wall.

Ron Hunter: Awesome experience ended up buying a Sony portable speaker and I'm loving it

Mo Mo: its my favourite store in metro Vancouver ,stuff are so helpful, knowledgable and kind, service is fast, no fusspickup order were on time with email updatesgreat choice for everyone who is for new arrivals or dongles, partseverything is thereall my Macs, pc,iphones and watch including tv and appliances are for Grenville store

Mohamadreza Khoshtinat: Dear Best Buy Granville,I am writing to express my gratitude for your excellent service. Mr. Faraz provided me in helping me find a good laptop. Your expertise and guidance were invaluable in helping me make an informed decision.I appreciate the time and attention that you gave me during our consultation. Your recommendations were spot-on, and I am extremely satisfied with my purchase. Your professionalism and customer service were exemplary, and I will recommend your store to my friends and family.Thank you again for your assistance, and I look forward to shopping at Best Buy Granville in the future.Sincerely,

Mark P: Stood around for 20 mins looking for help while everyone I kept stopping kept saying someone else would help me. The customer service here is absolutely horrendous

Keyvan Radbin: Updated store with a lots of electronics.

Adam Newsome: Great experience at mobile booth. Fast checkout, no hassle. The staff member called me to let me know I forgot my ID there!

Macaw: It's alright, kinda sad

BB503TS CHIN: Good

Kate H: The manager, Ben, is extremely kind and helpful. He works very hard and provided alternative solutions to my purchasing needs.Thoroughly nice person.

Karen Bast: The staff is, as always, very helpful and friendly.

Zac A: Good location and most of the staff is kind & helpful

Sharon: Great service! 👍 Especially by Aman, he gives his honest opinion about laptop recommendations, and I'm absolutely satisfied with the one I bought! 🤩

Chip Hase: Expensive, boring, and bad products.

Matt G: Tried to find a phone charger that was on the website. Everyone deflected me to someone else without even trying to look it up to know if they even carried the product at this store.

Andrew Sanders: I frequent this location as it's the cheapest option for staples on my regular commute. It's convenient to grab the usual grocery items and nice if you need the odd kitchen tool. I find it very difficult to find specific items or items with different sizes. This location definitely feels smaller than other locations which I have been too.At times the line ups can be fairly bad for checkout but that's to be expected during peak times (5pm on a weekday). The staff there are very pleasant and add to the experience.I am am happy that they have stopped closing the mall entry early, it was extremely frustrating to have to walk around the entire building at 5:30 pm when the mall doesn't close until 6pm.

Kasra Roghanian: Persian lady at the cashier keep pushing me to apply for credit card i was jeep telling her i don’t want maybe more than 5 time but she wouldn’t give up and put me in pressure and i felt force to apply for credit card even i told her i wont get approved but she was persisting and of course i didn’t get approved and effected my credit score even more they never get train to know when someone say no one time they have accept that do not recommend to go there otherwise you will be force to apply for credit check

James Marshall: A lesson to all grocery retailers on how to run a great store: good prices, good selection, friendly staff, clean, and a no-frills experience. Fancy, modern interiors are fine but if it costs me even 1 cent extra per shop (and it will), forget about it. Give me a plain interior and savings any day. High recommend this Walmart.

Sara Zabihi: Fairly stocked, multiple parking lots around,My only complaint is lack of staff on the floor

Gursimran Singh: Worst management. I applied for the job over there and was called for an interview but they told me there’s no interview today.then they called me again and rescheduled my interview.when I reached there i was told that we don’t have vacancy rn. Why did they call me for interview. I travelled all the way from surrey to Vancouver two times which took 2 hours to travel one way each. It am really disappointed with this kind of behaviour. My worst experience with Walmart of all times.

Edward Meier: Awful retailer. Do not buy from Walmart these days. They will sell the poorest quality products to you and are less than helpful in correcting for there wrong.Recently ordered a few pairs of headphones. They were Apple Earpods, supposed to be identical to the stock Apple Earbuds. The headphones I received, when plugged into my phone, were recognized as beatz headphones and required the use of my phones bluetooth even though they were plugged in through a wire. This is sketchy and misleading that they would sell these as iOS certified. After hours of time wasted contacting the support teams, I'm required to travel an hour back to Walmart to return them - INSTEAD of them just doing a proper quality check before selling these garbage electronics.Doubt I will receive a full refund. I will not trust shopping online at Walmart in the future.

Javier: Incompetent self check out employee mouth breathing on my neck as I check out items. Accuses me of not scanning one of my items and then grabs another of the same item out of my basket and scans it twice. I show her that the other one was already scanned and she just looks at me dumbfounded and walks away

MI Five: For treating innocent shoppers (profiling) like thieves monitoring some more than others at self check out or late evenings or day shopping based on speculation and stereotyping them is tempting class action ls. Treating shoppers with scowls, snickering, mockery, creating drama, dirty looks and gossiping whilst deciding they are guilty as a cross departmental 'attack' verbally and nonverbally is despicable. Learn from Shoppers Drug Mart - they lost customers. Today in particular I asked if she was going to stare at me the entire time like Im a crook for 2 x-large and 3 medium sized items at self checkout and she said yes - shame on you for profiling people of your own culture. Also the store sections HARDLY EVER PICKUP the phone and when they do, they do not want to help customers - why call it customer service? Transferring the phone line to people who dont pick up is useless as well. When asking for detailed help they say vague answers and that it will take a long time if they transfer your call - basically its saying we dont want to help.

Sassan Rakhshani: Good place to find popular electronics. The mobile kiosk is great. It has all wireless companies products and services.

Craig Listel: Also your woman bathroom was filthy. It takes weeks to get that level of black mold around faucets. Gross.So the bra sets I used to buy are now separate and sold as singles. I guess I will buy elsewhere, the corporate greed is getting epic.

Sasha Joseph: Manager and workers need to watch their attitude, just because you thought my boyfriend was stealing doesn't mean you can be rude! He was there to spend money for a phone which you denied him, then he was asking for directions to get cat food and children's clothes and you said " can't you find it yourself!?" What gives you the right to treat people like this!? He gave a little attitude back to you, you started it first! Treat people the way you want to be treated!

Gregory Scott: One of the worst stores for scam pricing. For some reason this store is always cheating people with the multiple item pricing. The sign shows a discount on multiples but you don't get it at check out.Walmart is part of the Scanner Accuracy Program but doesn't follow their obligations.Here is the code from the Government of Canada website.Under the code, when the scanned price of an item without a price tag is higher than the displayed price, the customer is entitled to receive the item free of charge when it is worth less than $10, or receive a $10 reduction if the correct price is worth more than $10.I guess Walmart likes to cheat seniors.

Oliver Balisky: Great visit at Wolmort! The second we arrived we smelt the potting soil.

mamtha Rani: My name is Nellie, senior and a regular and a loyal customer at your Capilano Walmart since 2006. I re4commeded your store to many immigrants who gave me positive feedback on your products, displays and well trained , cheerful and eager to help staff on duty. You have 3 cash registers with trained cashiers for people who have different needs beside your self serve cash checkouts. Tavish and 3 cheerful cashiers on duty gave me excellent customer service. Tavish is walking extra miles everyday to help customers, he is patient, very kind, shows customers where the products are located than just direct them to the location. I was looking for a particular item, he walked with me and showed me where that item was located instead of telling me where to go and find by myself. This tells me he has respect and patience. I am a very old senior, I recommend this Walmart to anyone who is able or disabled, healthy or with special needs. Wishing the manager and his staff the best in 2023.

Neil Wexler: I needed an item, and I called this Walmart so many times, and they said they would transfer me every time, and then no one picked up!!! And when I went in, no one could help find the location. And despite the fact it said would have it online, they didn't have it in the store! And when I bought some groceries, I got home to see the orange juice I got was expired. This store definitely needs some work to be at an acceptable standard.

Ricardo Augusto Moraes Ferreira: Bought a JBL headphone on boxing day and stopped working after 40 days. I came back to the store to exchange and they said they can't do anything because are more than 30 days. I called customer service before and they said that the store where I first bought it should be able to replace it. Miss communication between cx service channels and frustration in paying over $80 for something that doesn't work. Never again.

James Hedch: Worst experience ever staff are lazy and the new manager doesn’t care to much about his store or customers…

Reza Manochehri: Not as big as other walmarts. They don't carry a lot of items other walmarts carry. It should upgrade to a better facility

Mo Habib: Okay place. Employs many Iranian servants.

mahdi Karimi: I recently visited Best Buy looking for a new laptop, and I had the pleasure of meeting Sal, who provided me with outstanding customer service. Sal took the time to listen to my needs and preferences, and he went above and beyond to help me find the perfect laptop for me. What I appreciated most about Sal was his honesty. He didn't try to push me into buying the most expensive laptop, but instead, he recommended one that he believed would suit my needs the best. Sal was knowledgeable and patient, answering all of my questions and explaining the differences between different models in a way that was easy to understand. Thanks to Sal, I left Best Buy feeling confident in my purchase, and I'm thrilled with my new laptop. I highly recommend Sal to anyone looking for excellent customer service and honest advice at Best Buy."Remember to include specific details about the interactions you had with Sal, and be sure to highlight the aspects of his customer service that impressed you the most. This will help other customers to know what they can expect when they visit the store and work with him.

Gabrielle Zeitler: This review is not specific to Park Royal Best Buy, but Best Buy as a whole.We purchased a dishwasher, the installation fee, and the haul away fee. When the contractors came, I mentioned to them that we paid to have our old dishwasher taken away as well (a separate fee) but they said they knew nothing about it. They then left without taking the old dishwasher.When we I contacted customer service at Best Buy to handle this, I was passed around to 4 different people before being told that only one department handled these inquiries, and that they can only be reached by phone (fine).I have called this department over 10 times within their office hours and they either do not pick up, or do not offer solutions. I have spoken to so many different people and no one has been helpful. We have even tried offering solutions, but they say none of them can be done. It has been a very frustrating experience and my old dishwasher is still sitting outside my house.

Leo Lee: Spacious store.

Scott Wilson: Good selection.

Leeland Askew: New management is horrible, very unhelpful, only a couple decent employees left, not giving them anymore of my business...

Kadyn Zientz: I had just gone to this location looking at purchasing a switch. Didn’t end up getting it but when I was leaving I noticed they had 4 sets of joy cons priced at 21.99 so I grabbed a set because I thought hey they’ve gotta honour it especially if they’ve got 4 there. Went up to the cash to pay and then got told they’re 112.99 I refused and showed them the picture of the price it was posted at and they refused to give it to me at that price because the product didn’t match the tag. I brought up the fact that if it was still wrong they’d have to honour it and take 10 dollars off because it is a law, they still refused to give it at the price and I had asked for the manager. The manager walked over and was told the situation and they just nodded their head and didn’t say anything . Very disappointed in the service that was provided, if your staff knows that the product is in the wrong place then there should be proper tags for the products. I will not support this location of Best Buy. I have a friend that works at Best Buy and it’s posted in the back on a plague that if products are in the wrong place they must honour the pricing and taking 10 dollars off.

Patrick Nijdam: Absolutely incredible service. Sales rep Francisco was very knowledgeable, passionate, understanding and helpful when explaining the intricate details of the product we wanted to buy. He was integral in giving us the confidence and understanding to purchase our product.

AMIR D: Always great experience friendly staff and great selection of products. The customer service center is also great . Mazyar and others have provided outstanding service

BMZ Maz (BOBANTO1812): To all crew in this bestbuy .. you are the best of the best among all the best. Keep good work :)

Tommy D: The sales associate Francisco was knowledgeable helpful and courteous. He arranged for the installation of a new soundbar to the TV, professionally and conveniently.

Edith Godin: The store manager solution for our issue was to buy a new phone…. My phone is one year old. 😕

D S: Best buy has a lot of good deals, but money is better spent on amazon if you're doing an online order. Best buy uses Purolator and your packages almost never get delivered. Amazon actually delivers your packages to your door. With Purolator, you'll be chasing down your package, calling them and messaging them to ask them to hold your package at their location, after which you need to take the bus out there. This is REALLY inconvenient to Best Buy customers, I would suggest they review this and see how they can make it better! Perhaps the Purolator shipping information could contain a Buzzer Number field, and phone number field to help the drivers actually deliver the package? If you need a signature, you might as well just have them leave a slip and have the customer pick it up from a Purolator office. Purolator fails to deliver packages 9/10 times. Best Buy definitely needs to review this, because it's not working the way it is.

babak sayari: They cancelled my order without giving me a notice that my order has been cancelled and after visiting this store to find out what happen to my order, I received a rude and unprofessional behaviour from one of the team member. I never go back to this store despite, I was a loyal customer to this location.

Sahel Mohammadi: I went to park royal Best Buy a few times to buy something and just recently to return a product. Fereshteh was extremely helpful each time. Received The best costumer service from her:)

panteha moajemi: Mr Amir was very nice and explained completely how I choose my printer

lkianl: There is a Persian guy named “Dana”He is a responsible and respectful person.Always tries his best to kindly help people.Thanks dana, we appreciate your support

G S: Ex Best Buy staff here but I was at HQ, so I know how good they there in order giving good experience for their customers. Anyway, I can't remember during peak time do they store staff get additional incentive like sales commissions? The moment I step into this stores it's like lack of motivation. the staffs like more focus to chit chat among them specifically around mobile phone area. I still bought a phone cause of price matching or else would just walk away.

C Maxwell: I can see why Best Buy is going to go out of business. Went in on Boxing Day, there has to be at least 50 employees working but everyone is chatting up their colleagues. No one seems available to help and when we tried to check out we had to wait a long time to be noticed by the groups of staff. For some reason they closed the mall exit till like 10 minutes before closing? I get that it’s a holiday but for someone who want to support employment it makes it hard not shop at Amazon instead. Huge waste of time, effort and fuel.

G T: I go when I need to, but almost always disliked the atmosphere and the messy aisles and terrible produce section and long checkout lines.

Wandara Ngauv: I used to live in the Hamilton area and would go to this location all time. After moving to Surrey last year, this location is hands down one of the best compared to Surrey lol .... Not overcrowded, huge well organized store, tons of parking .. I try to stop by here on my way home as it is close to the hwy still.Only thing lacking are Asian products compared to the Richmond Alderbridge location.

Melissa Pinkus: Always very friendly associates. Sumitha in particular was super helpful with my mobile order, she brought everything out to my car with a smile on her face and was just so wonderful. Truly an amazing employee !

Ricardo A. Portugal: Nice

Nor Guld: Very close our place. I wish they could stack up more brisk iced tea. I loved their sushi and they have McDonald's inside.

c norm: Food and safety standards not up to par with other Walmarts. Perishables are seldomly fresh, meat has been rancid. Worse yet, dealing with customer service is difficult. This location needs to do better.

King Ma: Great location shop by here from time to time. They have good selection of everything you need. there's sometimes limited discount items on sale. Self checkout is fast and efficient. A lot of parking available on site.

Big Bad Ben: After going to the one in uptown NW and being accused of stealing just as I started shopping I decided to come to this one. Somewhat helpful staff and no one tried to fallow me around like I was going to steal something. Should have just come here like I first planned.

Terra R: This is the worst Walmart ever. It's so dirty and unorganized.

jamie gervais: Some grocery items seem to be way higher priced than other location

Shannon: Nicest staff of any other location I've visited. Shelves were a bit bare in some places, but that's not their fault. It was clean and pretty empty when I was there, ( Monday 10am) so was nice to shop not all congested with people. I can't remember my cashier's name, but she was super awesome, she was selling donuts and I happily bought some off of her. Because yum yum who doesn't love donuts?! And she's a lovely person.

Cole Davis: This walmart is relatively quiet compared to others, with far less people too. Traffic is crazy as usual especially during rush hour, 2-5pm. Staff are ok, but as some mentioned the self checkout workers are borderline glaring at you. Very organized and clean walmart though, just an inconvenient location.

John K: They carry a wide variety of products which is convenient for a one stop shop and staff are generally helpful when you have questions. I like their self checkout system because it's not very finicky and they have a lot of stations available.Cleanliness at the store could be better. More often than not they have spilled products in several aisles. They have garbage bins outside that are almost always overflowing with garbage.They almost never have any shopping baskets available which is annoying.

Coho Car: Just to let everybody know do not go to this Walmart because you will be watched and accused of stealing things if you're going through self-checkout the East Indian girl will watch you I was checking out everything paying for everything and she insisted that I was stealing and it clearly showed her that I was not I have money and she also did that to a coloured guy to which I thought was really wrong when have you ever went to a Walmart and the racially profiling you and thinking everybody is stealing because of the colour of their skin what a horrible experience I never go there again until everybody to stay away if you're a different race how dare they racially profiled you when they're East Indian workers all there I hope they end up closing this Walmart nothing but a racist bunch of staff there whatever you do do not shop there thank you for taking the time to read this I'm just being completely honest about my experience

Tammy Young: Walmart is quite standard, however it offers a department for foreign foods that includes juices and hot sauces from Mexico and South America. Check the receipt because, like every Walmart, they don't update their multi-item sales.

David: Treated like a criminal from the minute you walk into the store.Obnoxious camera systems everywhere you look inside the store with flashing lights and motion sensitive alarms that beep at you when you walk past to make it abundantly obvious that you're being recorded.We get it, you have cameras. Maybe keep the cameras and chill on the flashing lights and audio alarms

Sofia Ramírez: Workers don't help you, most of them cashiers

Jamie Chu: Its a Walmart.

Ashley booth: Horrible horrible experience. It’s extremely concerning the lack of common sense. Was a sign by some of the clothes that read additional 30% off clearance tag. Was ringing up the price of the clearance tag so explained to more than one employee that the sign says additional 30% off that tag. Could even one of them begin to even understand the literature of the sign. Not a chance kept telling me this is the final price the employees are rude untrained in their own promotions and just absolutely lack any common sense or clearly the ability to read

Neal Li: 買電器很方便，但最好能先上網訂貨

Julliet Ma: Big best buy 💕I like getting gifts for friends here💕💕💕

Colin Wong (semicolon): Didn't buy anything but I talked to an employee (I believe their name is Brian?) about different screens and they were very pleasant to speak with. Super knowledgeable and passionate about the subject, as well as great at explaining. I left feeling much more educated on the matter - 10/10 service

Zoe Yuan: Staff are highly INEXPERIENCED. Prepare to do your own research before coming to the store because the workers will not be able to provide any information.I was looking for a product and the appliance specialist informed me that it was out of stock. I was pointed towards the wrong section multiple times and couldn’t find it myself which is why I asked him for help. I checked the website and it said the item was available at this location, so I asked him to check the aisle or show me where it is. After searching for 10 minutes, I had to locate it by myself.The cashier had no clue what their own price match policy is. I can understand if the employees don’t know every last detail about all the products in Best Buy as they have so many different lines. What I can not understand is a cashier who does not know their payment policies. He did not know what their tap machine limit was, and had to constantly intercom his manager for help. When I asked him about the return policy, he pulled out his phone to Google what the policy was.This location is essentially a self-serve station. There is no positive input from any of the staff, and it’s a better use of your time to do everything yourself. Best Buy please reconsider how your staff benefit your customers and business.This experience has deterred me from ever considering purchasing from Best Buy again. There are many other better retailers who can provide information and customer service in store.

Kat St. Amand: I was there to purchase a cell phone. The stock was lacking and the guy was only talking to/looking my boyfriend, not me.. when I was the paying customer asking questions. Blatant sexism in my opinion. Will not be returning.

Aman Nijjer: Worst service I've ever experienced. What ever you do, DON'T BUY THE EXTENDED SERVICE PLAN!! Their warranty is a scam. They charged me an extra $2300 dollars for a replacement phone and then sent me a broken phone. It looks new but it keeps rebooting on its own. Not seldom, some times it happens 4 times in one hour. clearly a broken phone. The replacement phone wasn't even the same color as the original phone. To top it off when I called the customer service they keep telling me there is no supervisor in today and they will call me back but it has been over a week and I still haven't heard back from them. What a horrible experience. I strongly advise not to use this company and what ever you do, DON'T GET THE EXTENDED WARRANTY!!

Mingzhe Bai: Horrible customer service. The lady who helped me was rude and unprofessional.

Ray Ng: Surrey Central location told me to come in here to look at the Metrotown inventory, cause there are lots more selections.Parking is difficult enough already, to make things even worse customer service is terrible.Asked a staff I was interested in certain items, can you bring these down?Do you have the similar products in the back?This was my answer......................"I don't know, ask someone else it's not my department"Grab and found everything myself, with no help.In general I don't mind waiting for a little while, cause I understand weekends are busy.If you don't know what a customer is asking for, you can always check with a co-worker, or the manager that is on duty that day.Let them know customers needs assistance, their waiting.But they just didn't seem to care.There was no thank you or have a nice day from cashier etc.Managers, staff, everyone in general will always say they are the best."Word Of Mouth" is always the best way to advertise!!!!!!!!!!!!!!Will never come back to this location again!!!!!!!!!!!

retards kitchen: Nothing wrong with the store itself but I had an unfortunate experience with a staff member.I purchased a laptop in store and didn't realize i was making an online order.After finding that the laptop wasn't in stock I asked to cancel the order and have a refund.For some reason I could make an order in store yet not have it canceled.

Nia N'Gola: The reason I gave two stars is because I was surprisingly able to find help after being avoided by staff during my visit.I had bought a 128GB SanDisk memory card about two months ago, but it ran out of storage.I asked an associate who was standing in front of the entrance greeting people for some help. He told me to walk over to Geek Squad (his gestures and body language made it seem as if I was going to hurt him lol).The guy working at Geek Squad told me to wait in the area I needed help at. I ended up waiting for nearly 15 minutes. It wasn't busy at all early yesterday afternoon.Another associate mindlessly looked over and passed me after helping someone els as I was stood in front of SD cards. I literally had to approach him for assistance. He called over another associate, but she didn't know much about cameras, so she called over another worker named Steven.Steven was very knowledgeable and assuring when it came to answering my questions about camera storage. He also helped me pick out the right memory card for my Sony camera. Thanks, Steven!

zolbayar c: my favorite branch. Amazing staff. Lady staff were even friendlier to me 😁Fabulous job Harpreet from Geek Squad!

Harsha Dhingraa: It was not my first time but surely first time using best buy service to buy a phone. It literally took about an hour or so to wrap the whole procedure including all formalities + insurance process and selecting the phone accessories. The representative - Neeraj was kind enough to assist me with ease and explain the process. Also, there was some issue with my credit score in the system. He immediately called customer support and got that sorted. I am impressed with best buy service all over and would recommend trying it.

Jacob Carty: Worst customer experience

Robert Walker: No customer service. No one will help you

Bambino Shak: Never buy anything from them. They first make everything look so straight forward and easy but they have so many small prints that makes them come across as scam company!!! This specific location has worst management to deal with. Rude , ignorant and very unprofessional.

Ratan Bhatia: Employee name: PushHe really helped me with my order for Samsung 75” TV. It was a great deal and he was really helpful with the best buy membership geek squad protection. He understood my problem and gave a solution in minutes. I would recommend look for him if you are visiting Best Buy Metrotown. Other staff was also caring. Good location to shop.. 🙌👍

Well Chen: 很好買分類很棒

Joseph Paull: Poor store service. Got two Google Play gift cards. $50 card was validated, the $100 card was not. Store has a no return policy.

Tuấn Kiệt Nguyễn: These sales associates are depressed or something; I am just looking for my things and pay for them at the self-checkout, then this sale associate, who seems like they just rolled out of bed earlier or something, wearing an orange printed graphic T-shirt was kept on stalking me since I am looking for a face wash. Then after I finished checking out, I was about to leave Walmart; then this lady (the same one) came up to me and asked, “Did you pay for this?” I was like shocked, and I was a regular customer as well.Walmart! Trained your employees better!!!

Karolina Forrest: Would give this store a zero rating. I dropped in with my reusable bag to grab soap, toothpaste, deodorant and while there I grabbed a dress and shorts for my daughter (age 11). I was wearing a t-shirt ( no jacket), fitted jeans with my wallet and phone in the back pocket. You might be wondering why I am being so specific.....well this is to paint a picture that I did not have a backpack, purse, shawl, sweater, or jacket with me. While I was walking to the register with my items in my one reusable bag I was loudly yelled at by a tall, slender built person, wearing plastic see-through gloves, a black hoodie, with short black hair. I later learned that this person was undercover security and their name. The person yelled "do you need help". I responded "no" the person came towards me and said " yes you do, you need a cart, you can't use your reusable bag". One since when is using a reusable wrong (no signage no policy prohibiting this) and two I was walking to the register. I responded " I don't need a cart I'm going to check out" (this was in eyeline of the register). The person then said something like "oh yeah then keep walk" while ushering me to the front of the store. She then proceeded to stare at me and follow me to checkout. Upon reaching the register the person stood in close proximity and watched me. I asked the check out clerk who the person watching me was as this whole thing made me extremely uncomfortable. The clerk stated that the person staring was security. I asked the clerk to call the manager and then I turned to the security person and asked her if she would like to check my pockets and double check my bag ensuring that it was empty. Her response was something like "you keep doing what your doing". The main issue is that this person was rude, abrasive, unapologetic for her miss read of the situation, and never identified herself as security or why she was engaging with me in the first place. The public humiliation was not only uncalled for and unacceptable but will have a lasting effect on my mental health. After paying I spoke to the manager who like the clerk was kind and understanding. Unfortunately, theft is an issue at the store but this is no excuse for rude, abrasive, intimidating and insulting behaviour. The real unfortunate part of the story is that I am a person with anxiety. This situation left me shaking while I was in the store and having an anxiety attack in the parking lot after. While this person will likely go on to work in this store behaving like this towards others, I will be suffering the consequences of this interaction for months to come. Not only will I never return to this Walmart location (even though it is the closest to my home), I will likely struggle with anxiety everytime I will need to go into any store period. If shopping at this Walmart be aware this kind of interaction happened, hopefully this review will help someone else avoid the humiliation and anxiety I have had to suffer through today.

Sasa Lin: The staffs were welcome you with morning greetings this morning, very friendly and helpful with their beautiful smile, Thank you for good service and providing a comfortable shopping environment.

Mr ATeam604: Anyone else get annoyed by this? Walmart Metrotown please work with property management to rectify this issue.

Sammy Wilson: Helpful staff.

Yi Ling Kuo: Poor management, the cashier asked me to go the customer service, and customer service said I should go to the cashier for an unlabelled product.

Muhammad Rafi Latif: Very bad experience from customer service desk. Very poor customer service. They don’t follow proper return policy. I went there recently to exchange my safety shoe with receipt. But the Indian guy from return desk behave rudely and refuse to return. Also I want to talk to the manager but did call the manager. Even he just ignored me and start to deal with another customer. They don’t even follow 90 days return policy. This is really disappointing.

myyenli: I purchased with Apple Pay and tried to return an item with Apple Pay, but the store won't accept a return thru Apple Pay or any other cards that I have. They keep insisting I take store credit.

Olga Valchenko: Not all of the staff is polite and helpful enough

Sofia Ramírez: Check one of the photos where everything is disorganized, most of the employees don't know where the products are.Walmart is a good brand, just deserve better service.

Marcus Lip: Went to pick up a new phone. The staff was nice and pleasant.

Salvador Vargas: I’m general is ok but Some products are damaged (bread buns) I had to trash it because they were wet also

Lynn F: The only thing this WM needs is a deli counter. Fruits and vegetables are cheaper here but realĺy bad qùality. They stil sell milk at regular price even when there's only 2 or 3 days left. Do not buy the Great Value cheese as it doesn't melt and I've found bits of mold in it. Walmart doesn't have the best baked goods

David Loker: Some prices beat RCSS, some don't. So I selectively shop here and at RCSS

Taylor Kirkland: We initially parked on the second level because the first was full, only to find the elevator is not working (no out of order sign either). We packed our baby back into the car and parked on the third level as it has direct access to Walmart. When entering we were told that the doors were closing and we would not be able to exit the way we came in. When we brought up the issue of the lack of elevator we were told security was looking into it by an older gentlemen at the door. Roughly 10 minutes later we return to find the elevator still out of order and we’re told we needed to exit out the main doors on the ground level. Which means we would have had to walk up 3 flights of stairs, with our stroller, baby and a box of diapers and wipes to get to our car. All while I am 8 months pregnant!! How is it okay to block the only accessible access to the upper levels on the parking lot?! The older gentlemen was extremely rude and either unwilling or incapable of helping whatsoever. The manager was full of nothing but excuses and couldn’t see the problem that closing the doors caused, just wanted to blame the mall for the lack of elevator. We weren’t the only ones there who were facing the same problem and highly doubt the issue was escalated and dealt with. TERRIBLE CUSTOMER SERVICE. on a side note, I overheard the older gentlemen say to a couple who was asking if the checkouts were open “do you not see the red light, what do you think red means”

King Ma: This branch is huge with two seperate floor. Clean and well organized inside the store. Self checkout station is great. More efficient and fast. Close to SkyTrain and bus station, also it connects to access to the mall, so convenient.

Meredith Kemp: A young man at the till. Didn’t look at me didn’t talk to me and didn’t even put my things on the convorbelt after scanning. My yogurts were sitting in front of him next to the scanner. With plexiglass and card machine impossible for me to reach around and grab. I was stretching and grabbing them and said, ‘Can you help me.’ He just looked at me and said ‘What’. I guess this is why I always do self check out.