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1. Gucci at Holt - Vancouver
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5
29 reviews
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Address: 737 Dunsmuir St, Vancouver, BC V7Y 1E4, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-681-3121
Business type: Boutique
chong cipriano: Really helpful staff. Even offered to help me order online.
a toreno: I got profiled based on my outfit and skin color. I’m a heavy duty mechanic making 4 times the amount their staff can withhold. Very unfortunate. Please re evaluate who you hire and your loss prevention team.
felix wright: Nice items on sale
Gaurav Sharma: Great customer service! I gave 3-stars as when we first walked in for about 10min no sales person made an eye contact or acknowledged us. When customer walks into the store one must acknowledge the customer within 30-50 Seconds.
Yashar Shamakhi: Fantastic service from ANDY at the Gucci store (handbag).Very polite and professional
Ella B.: Very good experience. Isabelle was very accomodating. Very hesitant to go in at first but she was very friendly.
Sindy: Came to change size for my sneakers brand new bought in a different country a week ago. They said need a receipt. Ok I got the receipt and went back the next day. They said that I need to go to the original Gucci store. Talk about wasting my time. Lol
Budo Martial Arts Burnaby: Terrible experience, purchased a wallet as a gift for Christmas, never used and tried to exchange it for a more expensive product. Was refused as it was over the 14 days policy. Would have been nice if that was mentioned and not just given a card that had the policy. Took my business to the Gucci store at the Fairmont and received amazing customer service.
Cecilia Grace Leung: I walked in and was immediately greeted by staff and the service was marvellous. Katerina was so awesome and attentive that I ended up leaving with a bag and a ring that I didn’t intend on buying that day haha
Manny Khera: Staff is great and easy to work with. Although it’s a smaller location they pack a punch of items.
Erica Chen: Service at the jewellery and accessories counter is a complete joke. Just shop online for the same or better tier of customer service.
Krystal Gnome: Helpful associate but limited stock.
Jessica Tam: Very nice and friendly sales at the Gucci Jewelry counter. Thank you Jessica for your service. Will definitely come back to buy more from you next time!
Seelan Karuna: Great customer service
sajid khan: I dont know the name of the person its either named shafin or shafen, old chinese lady. i think she is a customer advisor who works in the bag department. She is doesn’t know how to communicate and also provide me wrong product information, which is very nonprofessional. And also more than helping me she was busy talking to other advisors. I have visited this gucci store multiple times and her behaviour is always the same. I really hope the store manager gets to know about all this. I felt she is a bit old to work for a customer advisor. honestly speaking her behaviour was not tolerable at all. I am planning to report a file to gucci headquarters. Hope they take action against her and sent her back home before this Christmas#PLEASESUSPENDHERFROMWORK#SAYNOTOSHAFEN
Steven Foley: Very tiny store compare to the one in Fairmount, how ever for clothing they have one of the better collections, and I Been to many Gucci stores. The costumer service always on point.
Lizzie Cheng: If you visit Gucci women's store at HR, please look for Andy Tran. He will show you what EXCEPTIONAL service means. He is a very caring and genuine person. After shopped there once, I received a handwritten greeting card from Andy. During pandemic, Andy also sent wishing well emails. I could also stay home and buy from him. He was very patiently showing me the products through emails and texts. Andy also checked the products carefully before shipping them to me. You can also buy Gucci men's wear from him too. Strongly recommend!
Allan Cho: Came here on March 10, interested in a belt. The staff here was inattentive, extremely confused and seemed unsure of what she was doing. Decided this store was not worth spending my time at.
Islaprin Islaprin: Great products, reasonable prices but terrible customer service. The sales associates are so stuck up and snobby it's unreal, and almost laughable. I wish they'd hire more professional, and respectful staff. I will be sticking to Gucci at Fairmont, which is what I should have done but my friend wanted to check this location out.
Ali Ameri: I had a very good experience at this Gucci location, my sale consultant she is amazing and made Fantastic suggestions and helped me to pick the right Jacket, if you looking to buy clothing you should check out this location since they have much more stuff than the Gucci in fairmont and what they have on the Floor it’s only a fraction of the products they carry, so if you looking for something specific And don’t see it just ask them, that’s what I did anyway,I like the fairmont location also but only for shoes, bags and jewelry, overall this is a Very nice And yet tiny Gucci store with fantastic sale representatives and my go to Gucci location for buying clothing specifically and they carry the products that you won’t be able to find in fairmont location, so make sure you check them out.
Mohawk First nations: Over priced
2. Gucci at The Fairmont Hotel Vancouver - Vancouver
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5
251 reviews
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Address: 900 W Georgia St, Vancouver, BC V6C 2W6, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-488-0320
Business type: Boutique
Raymond Sanford: Beautiful things to buy i was served by CaioJob well done
Meiser: I loved the place! Such a great environment! Erand helped me with everything I needed, he took the experience to the next level!
Leonardo Goncalves: Erand was so lovely and helpful. Thanks
Marcela Lima: Very good service, Erand was amazing and I couldn’t be happier with his help and attention.
Rob the plumber: ALL I WANTED WAS A NEW COAT, BELT, BAG, SCARF AND SHOES. MY CARD WAS DECLINED!!!!!!!! HOW????
*뿌: Monika was helping me choosing the nice bag, great service agent 💗 appreciate it!
Ray L: Rare and refreshing are not generally the first things that come to mind when shopping at a luxury boutique. However…It was a pleasant surprise, walking into a very different vibe and experience here. The team of SA’s were warm, welcoming and engaging with customers as well as assisting one another.I was fortunate enough to have been helped by an amazing SA named Riccardo who really went above and beyond. His charisma, brand knowledge and genuine sincerity really set him apart. He made some great personalized suggestions and brought out some fantastic pieces from just a short conversation. Impeccable attention to detail. Lots of laughs, very enjoyable, zero pressure to commit. Five star service. Will definitely look for him next time.
Daniel Jung: Exquisite service from Johnny!Came in Friday after work in scuffed, ripped dirty clothing as it was convenient when heading back home to Coquitlam..I was greeted right away and given VIP treatment despite my image.Very happy with the service, my new wallet and the whole experience!Beautiful Gucci Store! Thank you.
Doon Sidhu DS: I recently visited this Gucci store and I have to say, it was an amazing experience! The staff was extremely friendly and helpful, offering to assist me with any questions I had about the products. The store itself was beautifully designed with a modern and luxurious feel. The selection of products was vast, ranging from accessories and handbags to clothing and footwear. The prices were surprisingly affordable, making it easy to find something that fits my budget. I was able to find some great pieces that I love wearing. Overall, it was a great shopping experience and I would highly recommend the Gucci store to anyone looking for high quality, luxury products.
meg h: cheap clothing. terrible materials. reminds me of a sad run down thrift store. they didn’t even offer me tiny steamed potatoes 😡
Jairus Resuello: Thank you to the young blonde worker there. He was very helpful, great attitude, and talkative. I wanted to quickly check for a gift but got distracted by his energy! Coming back for sure.
Savneet mangat: My sales associate was Caio and this was my first time shoping with Gucci.I had awesome experience on Oct 13,2022. I went to buy a gift for my husband and it was a last moment before the store closed down. Caio was so welcoming as he offered us water, which I honestly appreciated. Caio is such a handsome person with a calm personality. I really had a very good experience and want to say Thank you😊 Caio.
Susan Whalen: First class service!!! The store is huge with a great selection of clothes and handbags.
Jocelyn Lim: Me and my daughter went to Gucci’s new and Beautiful flagship store. Magnificent ambience with friendly staff but Credit goes out to Ricardo. He is funny, nice, friendly and very accommodating. Because of him, I was able to buy my first Branded Sneakers. I want to go back and buy more items 😀. Gucci is lucky to have him as one of the employees👏🏻👌🏻👍🏻
Jazmine Palces: Riccardo was the best! He was very friendly and approachable. He was very knowledgeable about the products as well! Excellent customer service!!!
J X: 5 stars. Would give 5000 stars if i could. I went here today w/ my wife and my friend and we had an absolutely fantastic experience. The store itself is now fully reno'd and worthy to be Canada's flagship Gucci boutique. Our SA Andrea is a true gem. She's so sweet and genuine that I'm blown away that such a magnificent person could work in retail. She went digging in the back for stuff that's my size and im not easy to shop for at all. But she persevered and found some very interesting pieces for me. We will be back for sure. The staff, the new store, the brand itself. Bravo, well done! and kudos to their magnificent staff
Tejasavbir Singh Thind: Dean is the best SA. Been dealing with him for the last two years. Really helpful!
Victoria Park: I went yesterday to buy bracelet.There's was one old man who's working there and he was so rude. I talked to him I want to take a look bracelet , he said "which one". I don't even know which one do you guys have. That's why I came to the store to take a look^^ He didnt show me anything and I just walked out to another store. I really like Gucci BUT not gonna go back to your store. Thx
Tamara Toncic: My favourite store
지 용권: I order some shoes online and i choose the wrong size so i went today to find a way to get them the right size. I was so happy that even with the moving to the other location they had them. Ricardo was really helpful and kind ,the other 2 woman that was there too. I really enjoy it. For myself it was perfect time service... I usually know what i want or like and don't and Ricardo sence me well because of that i had to came out with a little matching purse. Can't wait to go shopping again.. they are moving to bigger place and amazing selection in few days!
Justin Sandhu: Great place.
3. Gucci at YVR - Richmond
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4.9
12 reviews
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Address: 3211 Grant McConachie Way Gate D 53, Richmond, BC V7B 0A4, Canada
Telephone: +1 604-273-1708
Business type: Duty free store
Jack: 要看运气，有时候有你想要的货！
J C: Don’t buy anything you if you are not sure you gonna keep because the return process is painfully hard and long. So much hassle I would consider this to be the worst store for doing a return in my life. If you are sure you not returning it, go ahead and buy it coz it is actually lower price than MSRP !!
Fortnite Is the best: Very good
Jerry Ao (Jcat): It's just cause of the location, it's past the security check point... so location is what made me put 2 stars.
Seb Smith: Great place!
Alex Passini: Nice store but not a lot of men's clothes
4. Prestige Once Again Resale 奢侈品回收店 - Vancouver
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5
58 reviews
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Address: 1874 W 1st Ave #2, Vancouver, BC V6J 1G5, Canada
Schedule: Opens at 12:00 PM
Telephone: +1 604-805-6688
Business type: Used clothing store
Linda Kwan: Great service! Owner was really nice highly recommend!
Simran Dhillon: Very quick and easy! Would definitely resell my items again :) Super Trustworthy!
Queeny Gonzales: Angel was helpful and accommodating. She is knowledgeable and explained clearly about the products that I was asking her and fair in negotiating. She tried the best that she can to help me out. I will highly recommend her.
Janel Galim: Bought the cutest Prada bag from Angel! She was very helpful with my questions, friendly, and knowledgeable. Her items are 100% authentic too, so you can shop with confidence! Her pricing negotiation was great and very fair, and she went above and beyond to meet me at a different location outside of this store! (i had no car, so she took her time to meet me at a skytrain station) I’m so happy with my purchase, no complaints at all ❤️ Will definitely buy from this place/Angel again in the future 👌🏼
Andreana Yang: I just sold a purse with Pretige Once Again. Angel is very knowledgeable about the products and are very fair in negotiation. There was no pressure. I will definitely sell through her again!
M Y: Not that friendly
P Lee: I really appreciate Angel's experience and knowledge of Chanel products. I bought a vintage Chanel from VC and I found out it might be a fake. it only took Angel a minute to point out at least 4 points to prove it was a fake. I ended up getting a refund from VC.
Elaine Michelle T: Updated review: regarding a bad review someone had written about stolen goods, I'm sorry that person had their home broken into. But blaming an innocent consignment store isn't the way to go about it.It's wrong of the person to treat the consignment shop owner like a thief!It is sometimes quite hard for shop owners.For example; one of the oldest scams was for a husband to go pawn an item, then later on, have the wife go in and make a big screen, claiming she had been robbed and her stolen watch is now in the display case of the pawn shop. And the shop owner ended up returning the "stolen" item.I personally had once lost an expensive necklace, and happened to see it at a pawn shop months later. The pawn shop would not return me my necklace even when I had receipt and pictures of me wearing the necklace. The pawn shop owner said: for all he knows, I could of easily sold it, then went to him to try & claim it back. The only way I was going to get it back, was if I purchased it from him. But IF I had made a police report right when it was stolen, & submitted pictures to police, & then the pawn shop acquired it afterwards, THEN I am entitled to get it back.All in all, I think it's great Angel had returned that woman's item in good faith, without even questioning for any proof, pictures etc. It's was truly out of her good heart.But then, she ended up losing $! It's not fair for this shop owner.Original review from Oct. 2016I've heard a lot about this place, & finally got to see for myself :). This nice boutique really is one of Vancouver's hidden gems, when it comes to preloved designer goods!Even after paying for my purchase, I ended up chatting with the cute nice lady owner, for ages! I found her very friendly, with a down to earth demeanor, and her knowledge on luxury designer goods surpassed all expectations. She made me feel welcome & comfortable, unlike some other high end consignment stores where you feel snubbed. I'm so glad I found this place, and now have a go-to shop for preloved designer goods!!!
Damien Norris: My wife went to sell a few items and the owner was kind, gentle and honest. Was a pleasure to work with someone genuinely down to earth. Great experience!
Nikki lynne: Yes lovely store and the clothing is all high end designer, authentic.
Sheila Wong: Angel provides trustworthy authentication service for luxury goods and has helped me provide proof for disputes. She also has a large collection of luxury items for sale and offers consignment and buy out services- highly recommend her!
Emre Kocahasan: Angel is a professional in every sense of the word and her merchandise is truly stunning. To date every handbag seen has been in incredible condition and came with authentication. Would absolutely recommend confidentiality as a luxury outlet.
Cam Lara: Angel is a pleasure to work with. I have shopped other luxury consignment but I got to say this is this first time I have experienced great customer service. Angel goes over and beyond to help you. Her store will offer each customer something different and if you want more luxury items she will customize your shopping experience and will find want you want if it is not in her store. You can tell she has a passion in what she does and takes care of her customers. Her apporarch in her business is based on a relationship model with her clients and not just and customer in her store. I drive an hour to come to her store, because to me its all about realtionships and how people treat you . I definitely recommend her business to friends and family . Thank you again Angel for your professionalism and the care you provide for your clients :)!
Sarah Lee: Went there for the first time yesterday and bought some shoes. They had some beautiful handbags and jackets as well. The sales lady was super nice and helpful. Can't wait to go back again.
Desmond Wai: I have been shopping at here for over 10 years. It's a unique personal shopping experience if you are searching for luxury items. The items are not displayed instead it's tailored to what you are searching for. The owner will contact me when there's something that I might like and I always walk out with tons of up to date brand named items.
Cheryl Lewis: The store was supposed to be open at 12 according to online. Woman came 30 .in late. It had some ridulous sign saying hours could be this or that. The store stunk. There was no purses there but she showed me a computer with purses in US pricing. What a waste of time.
Chris Smith: Angel the owner was a pleasure to deal with. I asked about selling or consigning several bags. She showed me the prices of comparable bags in her store and online. This made me feel comfortable when I sold her the bags. Angel also authenticated several other bags in good faith. Angel’s transparency has earned my business.
Hui- Hana Mai: I bought a lot vintage here! Angel has the most wonderful collection of vintage bags
Vancouver Bro: She is very nice person. I sold my LV bagsShe gave to me good price. I will visit againThank you
Ai H: The owner Angel claimed that she lost ALL my stuff and compensated me $20 dollars for more than 20 items of name brand clothing and accessories! I will never never forget her attitude and the way she does business! Good luck if you are bringing your valuables to sell there!!
Louise Kim: I am very impressed with Angel the owner of this boutique. I wanted to purchase an item from a seller on Facebook, and set up an appointment to verify the authenticity of it. She was very honest, and detail oriented, and noticed a flaw on the item. Right away, she pointed it out, before proceeding to pay for the official authentication which would've cost more to proceed. I found Angela to be extremely honest, professional and trustworthy.
5. Mine & Yours - Vancouver
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4.2
116 reviews
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Address: 1025 Howe St, Vancouver, BC V6Z 1P6, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-620-8885
Business type: Consignment shop
Ayu D: There were two gentlemen at the store when I walked in, the one on the floor was really nice and helpful, overall a standup guy with a great customer service. The one behind the cashier was just rude from the get go. The least friendly person i’ve ever encountered. Highly judgemental and makes you feel awkward being in the store. I’ve been quite a loyal customer here and it makes me want to shop somewhere else. Yikesssss.
Marnie Lax: I ordered a Bottega Venetia small point bag which was listed as “ good condition”. I got it on sale therefore a great price! Mine and Yours was excellent with answering questions as well. The bag came quite fast and it’s literally perfect It still smells new. I’m super happy with my purchase.
Katherine Chen: They will close early and refuse to open the door even when you show up before closing time. Not worth the trek and wasted my time.
Amy Coelsch: Kudos to the team at the Howe St location. The space is beautiful and the staff are super knowledgeable, friendly and helpful. Great shopping experience.
Becky Lam: Love the selection at the Howe st location- there’s always fun unique pieces to try!
Ryan Braun: I’ve been to the Howe street store a few times now and I love it. Amazing clothes paired with super friendly and knowledgeable staff. One of my favourite stores in town!
Holly Spriggs: Love the howe st location, kind and helpful workers!
S C: DO NOT SELL OR CONSIGN YOUR CLOTHES HERE. As soon as I walked in, the ladies who worked there were frowning and staring me up and down with judgement because I guess they have nothing better to do? They also told me how they only take brand new items ( doesn’t say that anywhere on their website ) and said my items ( which were in very good condition) were not up to their standards and had the audacity to want to charge me $15 to pay to dry-clean them. I also brought 15 items and they only thought 3 of them were “acceptable ”. The lady up front thought for some reason because she works at a used luxury store that she was better than me, talking down to me and being condescending. Whatever helps you sleep at night though :)EDIT: Forgot to add that after that horrible experience, I took the clothes to Rewind on Main and got treated with respect and came out with cash in hand. Go there instead!
Alyssa Robinson: I’m from Ontario and every time I’m in Vancouver, I like to drop by Mine and Yours to see what gems I can find. The last time I visited, I called the store and spoke with Kaeli about what I was looking for. She asked me preference and style-related questions and was so, so helpful. When I arrived at the store, she had a dressing room lined up with personally curated outfits, blazers, and dresses based on our discussion the previous day. I was blown away! Not only did she go out of her way to help me find what I was looking for, she set up outfits that I could never have dreamed of putting together. Kaeli is so personable, kind, and uplifting. I felt so positive and confident walking out of Mine and Yours. Thank you so much for an unforgettable experience, Kaeli!
Zubeida Ahmed: The store has a great selection of bag. Ranaa was very kind and helpful.
Linda Bowditch: I bought 2 pairs of sunglasss at different times but both times Chloe was so helpful! She even helped my husband pick me out a beautiful tiffany necklace for christmas! So happy with necklace and glasses. Thank you chloe
Sebastian Jacob: Great service and online communication. Krystina was very helpful
Crystal: Wonderful store. Ranaa made me feel welcome and gave great customer service.
The MK Lady: Thank you so much Sierra for your quick response to my phone call inquiry on the website and the follow up quick emails of close up pics of the LV I ordered. This helped me make my decision so much easier because ordering online is tough when you cannot be there in person to purchase. I will definitely be featuring this pleasant process of buying on my youtube channel The MK Lady, hence the name of this profile but it my name is Angela. I will be purchasing more for sure. So glad I found this website and once Again Thank you Sierra for all your help
Naomi Torres Castillo: Congratulations Patricia for your excellent work every day!!!
Jazmin Holness: Kyle is an absolute pleasure to deal with! His sense of humour and fabulous energy is truly awesome! I love this place for it’s carefully curated quality merchandise and great Team. I have been a loyal customer since it’s inception and will be supporting this local business for many years to come! Cheers!
Aldo Gh: I went to the store last week and there were a lot of male clothes I really liked, thanks to Patricia for her recommendations
kelly chow: Megan was so friendly and helpful when she was helping me find a present for my girlfriend. Thank you Mine & Yours!
M MS: I love the luxury bags that you have, all styles and seasons, I found a lovely classic one and all the staff were pretty nice helping me on which one should I buy and my style overall to Patricia because she was amazing, also I think it’s a pretty good opportunity of having a luxury bag in a better price.
Sabrina Lin: I always find myself coming back to Mine & Yours for the well selected inventory, friendly customer service, and for Megan! She is always so helpful and friendly and I will continue recommending this consignment store to my friends 😊
Joan Pons Art: My experience with Mine & Yours has been amazing all the time thanks to Patricia! Definetly I will come back again very soon!
6. Nordstrom - Vancouver
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4.2
4617 reviews
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Address: 799 Robson St, Vancouver, BC V7Y 0A2, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-699-2100
Business type: Department store
Gilda Loreto Aceituno C.: Mall con tiendas, una gran tienda po4 dpto con muchos productos en mitad de precio. Buena accesibilidad, coneccion con expolina y Canadá line
Andrew Baucom: So sad to see Nordstrom leave Canada. I hope for the best for their team members!!!!
Olesia Trubnikova: It's too messy, probably because of the sales, but there's a wide range of brands to choose from.
A.M. Wolf: Everything must go!!!
André Harold Dancs: Great store, it’s to bad its closing. I bought some nice Tom Ford sunglasses here and thought the experience was great, the washrooms were superb and the waiter at the restaurant was nice and chill too.
mehrsa raeiszadeh: The best place to shop in town!
Victor Law: Sadly, this Nordstrom is closing along with the company itself across Canada. Too bad as they occupied a niche that provided luxury items from just above the Bay to Holt Renfrew.This Nordstrom had very nice items and a great location. It was profitable, too, but the other ones dragged it down.We came during its last days, and the sales were basically 50 percent off. They still had plenty of women's shoes, including ones that my wife spotted for $1000 each before the discount. However, the sheer volume of traffic meant that getting help requires receiving a number and waiting for your number to be called. Plus, the displays have literally been ransacked, and you shop by looking everywhere, including around couches and under tables.We will miss this Nordstrom when they close.
Pam Struwing: Very messy. Overpriced - items were over priced even with the clearance/ closing sale
Nancy Ho: I will miss this place so much. The most friendly sales people, welcoming environment to shop, great deals, and an array of price ranges. Devastated as there is no comparable option in Canada.
Lillian Sun: Got a new bag with 30% off discount!
Nico Harvey: Clearance sale..not much left
Geoffrey Abubakary: Wednesday, May 17, 2023.
Carrie Jeffels: I realize that the store is closing but staff could be a bit friendlier and the discounts could be a bit better.
Elsie Sands: Nordstrom is great, but the Vancouver location is closing. All the fixtures and mannequins are for sale.
Chi T: How disappointing! When I was checking out the clearance sale, I laughed! Even with their so-called clear out sale, i still couldn't afford to buy anything. Come on, Nordstroms! You can do better.
Steven Snidal: Went for the closing sales got some good stuff kinda sad to see it go.
3 1 5 7 3: I shop for cosmetics. Some staff helped.
Jose Antonio Fernández Asensio: Curioso
vishal gandhi: So called "clearance " prices are still ridiculous..
Md. Nurul Afsar: Crazy price. Not enough instock products.
Neda azouji: Good bargains, it’s so sad to permanently close
7. Turnabout - Vancouver
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4.1
181 reviews
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Address: 2929 Main St, Vancouver, BC V5T 3G3, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-734-5313
Business type: Used clothing store
Yoko Furusawa: 目移りするくらいの品揃えです！整理整頓されていて商品が探しやすかったです試着室も広めで、鏡も大きいし、清潔です！もっとゆっくり居たかった！スタッフも親切です！楽しい時間でした！
Chloe Juvet: I consigned about 6-7 items here and they gave me 100$. They only took the things with tags. Today I found one of the items in store and they were selling it for 50$….needless to say the customer is losing here. They were also quite rude. Very overpriced and not worth your time.
Tessa Reimer: If you’re a seller, March immediately out of this store and straight to Mine & Yours. Turnabout priced my luxury bags low wards of $180 and offered me 30% of that as a take away ($54😂). Mine & Yours priced each bag I offered Turnabout at $1500 per bag and gave me cash up front. Thank god I didn’t settle for TurnAbout’s pitiful offers 😂😂. The store was also disgusting and dirty. Staff were rude. Dust and mould on bags. Yikes!
Nicholas S: The team here is phenomenal. From consignment to sales, they offer exceptionally caring and attentive service and honest, helpful advice. I’m often asked “Where did you get those _____?” and am always delighted to share this gem of a store with friends and colleagues.Editing to add: regarding another review that claims size exclusivity at this location, I can say from a big boy’s perspective that this is totally inaccurate. The brands themselves are exclusive and misguided, but this store certainly is not. I’ve found multiple XL and XXL pieces every time I visit.
Spencer Harwood: Great place, can find some real steals
Andrew Park: Good selection of clothing, there’s a little something for everyone. Prices are fair, can definetly find some gems once in a while.
Mira Filipovic: A small store, but recently getting better than before in terms of selection and service.
Riza AA: Love buying stuff here.Chill atmosphere and great prices.
Darran Vreugdenhil: Very nice shop, good selection of clothes
Mali DS: I guess it makes you feel good that you buying used clothing otherwise I don't know why you should buy overpriced used stuff. Some of these items are as expensive as the new items.
Farya Zephyra: Super rude staff, very judgemental and only actually LOOKS at your consignment clothes if you yourself is within a specific demographic (caucasian women definitely get the best attention). Bad vibes and staff treated my family really rude compared to other people bringing things in.
Mui Mui: Don’t consign any of your clothes at this store/chain. They offer lowball prices to their customers and mark up high when selling them. The price of my brand new pants (with original tag) was $100, and they offered $8 to me eventually. Also, they have a new policy. They wouldn’t take your items if your consigned items worth less than $50. Totally waste of time.
Mijay Pavon: First time coming here on a visit from Toronto. I had gone to a few other vintage/consignment/used clothing stores before Turnabout, and it was heads and shoulders above the others. It was clean and well-organized (including a luxury/designer brand section). The staff were knowledgeable and super friendly. The selection was awesome! I walked away with an awesome vintage Air Jordan track jacket, a designer dress, and two regular dresses... and I definitely could have kept shopping! 🙈 Highly recommend!
Susanna Yee: I’ve been to Turnabout Luxe on Granville, Turnabout on Main and Turnabout on Commercial Drive and each location has its own different vibe. The luxe storefront is the most aesthetically pleasing and is the best organized. This location carries the most high-end designers, although the 2 staff can be snobby. The Main Street location has the best mix of variety and good quality middle class labels like Aritzia and they also offer menswear. The Commercial location has the friendliest sales associates but the store smelled like pot when I walked in. As a consigner at Turnabout, the cash payout is really low. For example, a brand new wool sweater from Aritzia that costs $155 will net you $20 cash back. However, Turnabout prices for their resell items is about 10% less expensive than the regular retail price in stores.
Yue Xu: So many gems like Ann Demeulemeester, Vivienne Westwood, Margiela pieces that are just perfect. Super reasonable price for a Tiffany necklace as well. Also found some really niche small individual designer here that can only be get from SSENSE to canada usually.
Jonny Warkentin: Recently discovered this gem - where you can get luxury brand items at incredible prices. The staff were all helpful, and the selection is excellent! Highly recommended.
Jenna Noel: All I can say is YIKES. I have never been in a store (especially a resale store) that is so size exclusive. They have racks and racks of clothes that are size small and extra small, but when it comes to large or extra large or even medium, the store is heavily lacking. Really disappointing to see, especially in 2022
UniquelyYours Van: One of my favourite places to shop at! Friendly staff, clean & uncluttered store with great prices - the prices are sometimes better than at the value village!
Amirb Heydari: Made me drive to their store twice in the same day for nothing essentially
A Sadeghi: Be careful when you are consigning clothes to them, they are very deceptive and will try to lowball you, offering you as low as 25% and taking 75% of the sales while their competitors with better stores, location, and selection are offering as high as 70% to customers and taking 30% as consignment fee!
Vipergames: I have been to every Turnabout in the lower mainland. All are amazing, especially The location in Whiterock is top notch service, prices, and selections. In this store for 45 minutes. Wasn't acknowledged, has to start my own dressing room. While the staff was catering to the white women. Will not be returning and I take money elsewhere. Selling the product is half the battle the other half is customer service. It's funny how they have thier noses in the air at a second hand store.
8. Designer Outlet Vancouver - Richmond
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4.2
11124 reviews
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Address: 1000-7899 Templeton Station Rd, Richmond, BC V7B 0B7, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-231-5525
Business type: Outlet mall
alok kumar Pati: Good place
Central City: This place is great. Ample free parking, many name brands you know and love, and prices at or below retail levels.
michael gray: Had some good deals here.
Selena L: So I kind of love this outlet. I mean the deals aren't the same as in the states, but it's pretty much like shopping at a mall, but outside, and there are deals. A kind of European looking feel and actually there is a small kid playground hidden in the corner. So if you're coming with kids, there's a great place for kids to play that is covered. There are food options as well and it's a pretty good place to spend a day if you're planning to shop anyways and it's good weather.
Bernie: McArthurGlen Designer Outlet has about 80 designer retailers located near the Vancouver Airport and can be reached via Skytrain. It's also interesting for you to know that trips between Templeton station (location of McArthurGlen Designer Outlet) and YVR-Airport station are free.The mall directory is at the main entrance. The stores carry varieties of products like clothes, shoes, bags, pieces of jewelry, make-up, chocolates, etc (high-end to average brands) are here. Most stores are competitive in giving big discounts and special deals. This long weekend (the Victoria Day) stores give good deals and discounts from 20% up to 60%. There are food restaurants, café, and coffee shops. There are two food trucks 1) Praguery cakes & ice-cream and 2) Nukkad Street Eats, both are located before the entrance of the mall facing the parking area.Since it’s not a covered mall, I loved shopping, especially every Spring and Summer. It’s wonderful to enjoy the sunshine for a casual stroll/shopping. Everyone is comfortable in shorts/summer clothes. It has a light festive ambiance, shoppers are everywhere, and kids playing and enjoy dancing at the fountain. There are kids play area near the OshKosh/Carter’s and Lindt Stores. Truly it’s great fun in this mall.The best designer outlet of good quality products loaded with deals and good discounts. The washrooms are clean and well-maintained. There are charging stations for electric vehicles. Parking is spacious and free.
Analyn Quiamco: A good place to look for branded items. Not as costly than those from malls.
Belinda: Lots of great stores to visit, nice and close to the airport
A K: Different brands and shops are available here. Prices are found higher than other outlets.
Samer Almimar: So nice place and always clean and good for outdoor waking mall and it’s so good to take some selfies with the airplanes because they passing every 5 minutes
Bank Apisit Suparan: Very crowded on the long weekend
Bryson Worden: As someone not very "fashionable", this little outlet mall was a nice excursion for my family and I. Just be prepared for some sticker shock as you won't find a Walmart or Payless here, in favour of designer or high end commercial brands of clothing. However, the promenade and atmosphere are unique and inviting, leading to a memorable experience for those in the area to enjoy!
Blur whiteway: Large selection of brand name stores
Navneet Bhangu: Always having huge discounts
Sean Gill: Great shopping and prices.
Amit Sibal: Great deals always very convenient before you depart from the Vancouver last minute shopping. Always got cloths from there on great deals.
Taeny Kim: So nice place!! It is not big.. You can just stop by whenever .Easily Approachable location by metro.Go and get a reasonable price something
Abigail Choi: My favourite place to shop especially in the summer. This outlet has more high end brands such as Jimmy choo, Tory Burch, coach, Kate spade. They even have an Aritzia outlet.The atmosphere is really cute and feels very European. The best part is that it is dog friendly! It is an outdoor outlet, but most stores if not all stores, allow you to bring in your dog.There is a large free parking lot. There’s also a good amount of food options at the outlet.
Amandeep Singh: Everything closes at eight, at least the eateries could be open till late. Otherwise a fab place to chill and shop!
Miss Kaur: Too crowded always
David Rodjana: Good place for shopping
Patrick Ceasar Muñoz (PC): Fewer stores than I expected
9. Turnabout - Vancouver
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4.4
83 reviews
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Address: 3112 W Broadway, Vancouver, BC V6K 4C9, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-734-5313
Business type: Used clothing store
Sarah Handel: My favorite second hand shop to hit up when I’m in Vancouver! The staff are super helpful and the store is clean and organized
Danica Djurkovic: Amazing service and options. Ladies Olivera and Adina are most helpful :).Highly recommend!
Ashley Burdo: Worst consignment store I have ever been to. Every time I go to the counter to hand my bag of clothes over, the ladies give me the dirtiest looks and make me feel like I shouldn't be there.I’ve tried to sell my clothes multiple times here - all BRAND name items (aritzia, lululemon, citizens of humanity etc) that are lightly used or brand new with tags on. Never up to their standards meanwhile everything on the racks for sale is complete garbage and outdated. Not sure who they think they are but should really reconsider their clothing standards if they want good items and teach their employees proper customer service.I will not recommend this store to any friends and do not plan on returning
Okhshan Sarkari: Great place to find hidden gems and consign your clothes/shoes to make $$. The team at Turnabout is super knowledgeable and friendly. Always a pleasure supporting local :)
Sukhman Mann: My absolute favorite spot
M Caelen: I have tried to consign clothes here multiple times- brand new lululemon, brand new aritzia denim WITH TAGS still on, wilfred dresses, TNA sweaters, brand new jeans, the list goes on. The “buyers” always say they can’t take any of my items due to “wear”- when everything I’ve ever brought has never been worn and some even has tags on- or because of “brands” or being out of style. None of the clothing I’ve brought in has been more than three years “old”, is all extremely on-trend, and is in brand new condition. This store needs to seriously re-evaluate the clothing they deem acceptable to buy, and treat customers with more respect. The two times I’ve tried to bring in clothes, the “buyer” has been extremely dismissive to me and won’t properly explain why they won’t take my clothing, and then has been rude when I am confused by their response. Highly displeased with the service of this store and of the process in which they “buy” clothes. If you cannot afford to pay customers for their high quality clothes, try re-evaluating the clothing you ARE accepting because it’s clearly not making you enough money- instead of being rude to people trying to upcycle their items and give their beautiful pieces a new home.
Troy Okazaki: Purchased a 400 dollar sweater from them and it ended up being fake
Grizabella Li: I have experience in consigning with all the Turnabout locations except for here. Everything I brought is rejected.The most ridiculous story is my YSL pumps got rejected because it was “returned” by Lux store…which was actually retrieved by me because Lux didn’t complete the transfer to Main St store for some reason. Not sure where the assumption came from. I had the intention to work with Broadway team many times but their attitude and misjudgment exhaust me.
di wu: Once I brought a bag of clothes and accessories there waiting for evaluate, some miss contact between us, and couple weeks later when I go to them, they DONATED it to the charity without telling me, which I have some brand new with tag on still and couple brandy accessories. They said they tried to reach out me so many times but my number doesn’t work, then I asked them to call my number in front of me, it rings! I feels all like excuse to me.
Valerie Arseneau: Great store with a wide variety of desirable brands but for consignment I would avoid. I used to bring my almost brand new pieces of clothing from quality brands until I found out they now only accept items with tags still on and they must be a “Holt Renfrew brand”. What’s the point of being a consignment store then? They’re trying to be something they are not.
Olivia Kienzel: Welcoming staff, great selection. Glad we have this store.
Patricia Wood: Yesterday, I made my way to the infamous Turnabout and, as always, found items that said, “Take Me Home”.I thank the Three Ladies who were Friendly, Helpful and Fun for making my shopping that much easier. I felt so Welcomed too….Loved all my Purchases!
johnny salvador: Brought in a brand new designer sweater in for consignment worth about 500 retail. They rejected the sweater and said it would need authentificatiion and this and that and end up getting about 20 bucks after all the added costs etc. so a brand new designer sweater and they rejected it. Doesn’t make any sense. This was delivered to me straight the factory. Lots of other reputable consignors. Being in the clothing business has really shocked me. I will not take 20 bucks for a 500 sweater. Thanks
Jose D.: I have shopped at Turnabout West Broadway for the past 4 years and I am always impressed by the friendly and knowledgeable staff and excellent prices. This is THE place in Vancouver to find luxury consignment fashions at a fair price.
Stephanie Lynn: My regular go-to for quality consignment for women and men. Never disappointed.
Mira Filipovic: A nice location, but the store is full of pretty undesirable stuff!Smelly and dusty, overpriced clothing and even worse selection of shoes!
T.A. Gillis: Great place to look for good quality clothing
CA Raumann Manez: Far to expensive for second hand clothing
Periwinkle Pegasus7: Consignment is a joke. They don't care about receiving good second hand items. Find a donation box instead and spend your time wisely.
Esoteric Enigma!: Older lady in consignment not friendly and young lady totally lied about the condition of my Lululemon pants. "Wear" is their sorry excuse. Unbelievable waste of time.
R Schwarz: Attentive staff, excellent selection. Prices reflect the quality of the product. Recommend to anyone searching for a professional wardrobe on a budget
10. Turnabout - Vancouver
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4
73 reviews
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Address: 3135 Granville St, Vancouver, BC V6H 3K1, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-734-5313
Business type: Used clothing store
V Guer: Items are ok. Staff (owner older woman and young man) have a stick up …..!! Sad to see grown adults wanting to seem important. Insecurities makes people behave so little.
Cheyanne Perfonic: Recently I wanted to re-sell a bag with a well known shop around Vancouver so I tried to email Turnabout in November 2022 for a quote on a bag but never received a response to my email.. So then I submitted my bag for a quote on their website a few weeks ago with pictures and notes and everything, their email says they will reach out in 24-72 hours for a quote... well I still have not heard from them, it's been almost 2 weeks... I don't understand why they have contact information or a special "Sell your bag now" spot on the website if they aren't reaching back out to people who have inquired with them. I had high hopes for this place but won't recommend this place in the future..
Pooneh Ashja: I pop into the place every now and I always find a little gem to take home.They’ve got a great selection of nice brand and everything is arranged neatly and looks super inviting.It’s the consignment store that hit the spot for me.
Shana -: Good selection of jeans downstairs !
Martin Meesho: Awesome deals,
K S: Hi I hate to write this but must tell you the truth, turnabout used to be great til Irene the manager took over, she is such a witch and toxic, I am a regular and she treated me horrible all the time, she doesn’t have a clue how to manage or treat her staff or customers especially regulars, she is worse than lily was, turnabout will certainly sink with her in charge, I am disappointed in the staff they have retained and now hired, prices are way too high for what you get too, don’t shop there , spend your hard earned money elsewhere and Irene should be replaced to save the company!…. Signed a loyal past customer, not with Irene there!
Jass L: The older Asian lady here with the heavy eyeliner about 5'2 and a bit on the heavier side is very condescending. It is quite evident that she does not value her customers as she lacks professionalism. I asked her for the price of a jacket as I was trying it on, and she said, "isn't the price on the tag?". After that, she told me the price, and made a remark saying, "you won't see that price anywhere else" - she said it in the most condescending and bitter tone, while walking away from me. My friend was even shocked at her remark, especially her tone, which was very hostile.I was very taken a back and astonished with her remark. Please, if you can, avoid her. All the other staff here seem to be more approachable and more pleasant. I feel very uncomfortable shopping here now. I am a long time customer at this turnabout location, as I live in the area. Do not think I will return anytime soon to this location, probably for the best.
Gillian: Hit and miss as with everything second hand but I've got a few great pieces here
Tanya t: Got a couple of treasures here - wonderful curated thrift store!
Lisa Fulham: If you love higher quality and name brand clothing and shoes at discounted prices, this store is for you! Very clean and well laid out and friendly staff.But be prepared. Prices are still high.I wouldn't call it a thrift store.Thrifty if you have money to burn.
Lillian Chen: Enjoy my shopping 🛍 The girls in store are lovely and friendly ~ helping me to find the clothes I need!! I’m happy and really wanna shopping again there!!The quality of the dress, shirt, …etc are really good!! And of course, you’ll find a good deal as well~ ❤️🛍👍
nicole: High end consignment. Loads of designer bags. Staff wasn’t very friendly though.
cado noir: Turned me away rolling their eyes and saying too much "wear and tear". They didnt even look at my stuff. They literally didnt take anything out of the bags I brought.. but had no problem making me wait near an hour overall. I think I was profiled. So unprofessional!
Rosanna McNulty: My favourite Turnabout. Always the perfect dress or item I am searching for.
Kimberly Ronning: Amazed at the customer service you receive at both the Granville Street locations. Everyone is helpful and genuinely care about you finding the right piece for yourself. They made our weekend shopping very pleasant =)
Cathy: This location is the best of all of them. They’re picky about what they carry so the quality is always good. I’ve bought so many good things here, everyone is surprised when I tell them it’s from Turnabout.
Avery Gillick: Great buys for the astute shopper.
Jessica Langer: I needed an emergency dress for an event in two days because the dress I ordered was caught up in shipping disasters. Dawna was amazing! She brought me basically every dress in the store to try on until I found the right one, as well as the perfect shoes and faux-fur collar. I will definitely be back in future.
Marilyn K: Whenever I have a special occasion I will search at their stores to find something unique. Great merchandise! However, I wouldn’t trust the sales associates at the luxury store, bring a friend instead. They also can be super friendly until you say “I want to think about it” then it’s like you don’t exist. The other store on Granville has a wider range of brands but also some very nice designer brands and the sales associates are way nicer.
Isabel See: I had a similar experience to another reviewer (Crystal Vuong) at one of the “higher end” locations on granville where the woman that greeted me also seemed like she looked me up and down as if profiling me. She also consistently had her eye on me even though there were multiple other people in the store. I felt uncomfortable and unwelcome so I left and walked to the other Turnabout abt two stores down where the prices were more affordable and I had an excellent experience there! Amazing and very helpful + friendly staff. As soon as I walked in I was greeted and told about the deals going on in the store, another lady was very helpful in suggesting similar items I was looking for while I was trying on clothes. Very uplifting and welcoming environment, I highly recommend this location. However I will not be returning to the “higher end” Turnabout.
Vale (Vale): 5 stars are not enough…The store has a lot of beautiful things and the staff is amazingly welcoming.Elena especially, was simply perfect.Because it was my first time in Turnabout, she explained me how the store works and where to find what, so I didn’t have to guess or walk around to look for what I needed.I love my coat and skirt. =)
11. CF Pacific Centre - Vancouver
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4.2
8282 reviews
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Address: 701 W Georgia St, Vancouver, BC V7Y 1G5, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-688-7235
Business type: Shopping mall
12. High End Resale - Vancouver
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3.7
6 reviews
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Address: 813 Hornby St, Vancouver, BC V6Z 3B7, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-682-8893
Business type: Used clothing store
13. Sunglass Hut - Vancouver
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4.1
42 reviews
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Address: 1015 Robson St, Vancouver, BC V6E 1A9, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-689-2554
Business type: Sunglasses store
14. Factory Optical - Vancouver
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4
50 reviews
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Address: 595 W 7th Ave, Vancouver, BC V5Z 1B4, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-873-5288
Business type: Optician
15. Prestige Optical and Optometry - Vancouver
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5
63 reviews
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Address: 2932 W Broadway, Vancouver, BC V6K 2G8, Canada
Schedule: Opens at 10:30 AM
Telephone: +1 778-379-4591
Business type: Optician
16. Strozzi's Eyewear & Gallery Ltd. - Vancouver
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4.8
23 reviews
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Address: 1175 Mainland St, Vancouver, BC V6B 5P2, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-602-1880
Business type: Optician
17. A&P Optical Ltd. - Vancouver
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5
19 reviews
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Address: 3348 Cambie St, Vancouver, BC V5Z 2W5, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-709-3399
Business type: Optician
18. LensCrafters - Vancouver
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4.2
76 reviews
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Address: 2171 W 41st Ave, Vancouver, BC V6M 1Z6, Canada
Schedule: Opens at 9:30 AM
Telephone: +1 604-263-2485
Business type: Eye care center
19. Eye Gallery Optical - Richmond
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4.6
26 reviews
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Address: 3779 Sexsmith Rd #2113, Richmond, BC V6X 3Z9, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-303-0484
Business type: Optician
20. Blynx Optical - Richmond
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4.5
43 reviews
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Address: 3700 No. 3 Rd #2315, Richmond, BC V6X 3X2, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-304-2759
