Best Iphone Second Hand Vancouver Near Me

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1. Best Buy Mobile - Vancouver

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· 99 reviews

701 West Georgia St., Unit D038C, Vancouver, BC V7Y 1G5, Canada

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Best Buy Mobile: what do users think?
R.J. Powers: Fast friendly staff
Angelica Bustria: Russ was of great help. He gave us a lot of options for a data plan. He was spot-on, reliable, and accommodating. Thank you!
Myrna Selzler: Albert Hu helped me with my cell, patiently fixing a problem he had not seen before. Thanks so much for the great service!
Tais Horta: Great experience. Vinicius went above & beyond to help me choose the best deal even though he doesn’t get anything extra from doing that. All the staff was very friendly too.
Patrick Friesen: Good service
sahar ramezani: The worst experience ever!!!!I wanted to buy a cellphone, I went to that store. They told me they were out but they could order it online for me to pick up. It was black Friday, ofcourse everything was on sale and I could have bought that cellphone with a reasonable price. So, I paid the whole amount, waiting for my cellphone. They told me it would be delivered within 3 days.So...1 week.... 2 weeks... 3 weeks...nothing. and whenever I asked the reason, nobody responded me, they only said we don't know the reason. After one month when I called them, I was told to come and take the refund!!!! After one month! Now it's not black Friday anymore and I have to buy that item much more expensive.I don't recommend best buy. I would never go there anymore, even I don't wanna see or hear that name!
Andre Van Ryk: Super helpful gentleman working there...did not make purchase bc out of stock
Steve Inglis: Good service and helpful
mandy wong: The staff is very friendly and helpful
Richard Nicholson: Very helpful staff.Nothing was too much trouble.Thankyou.
J. M.: I was cranky walking in. My phone was smashed beyond repair and I was expecting to be upsold unnecessarily. Just give me a flip phone and let me crawl into a hole of T9 dread, please.Did I ever check myself! The sales rep gave really solid advice and I only spent $200 more than I'd hoped but got way more than $200 value out of it. I didn't feel judged at all or the need to explain my social services worker occupational hazards.The sales rep listened to what I needed (just a phone that won't fall apart upon updates or an client's behavioural emergency please) and hooked me up with an affordable screen protector and solid brick. He even put my screen protector on my phone for free because he "does it all the time . . .if [I] have a few minutes just grab and coffee [he'll] be happy to take care of it."Super tight experience that I didn't expect from a big box store. Will totally be back when gravity and my union benefits fail me (3 weeks and as many updates in- still going strong!)I'll always pop into freegreek first but this is my first line for retail phones. Thanks!
Barb Justason: Found me a great case for my obscure phone. Very helpful.
Carlos Gonzalez: Amazing service, my "tocayo" Tejaay y Alex was a wonderful. They help me with my phone service. I'm enjoying my service so much. Thank you guys.
Cedar Taylor: The staff here really care about making sure you've got the best mobile plan and phone for your life needs (and also for your budget!)
Dee: Alex is the best🙌
Cátia Bezerra de Lima: In between all the option in the mall choose this place because Diego(Diogo?) Took the time to explain to us the things we bought it gave us a honest information about the product. Keep up your beautiful energy/empathy/hard work/ and frindness. You can also have a sit, they have a place to sit at the store! Amazing!Downside 4 dolars for 1/2 hour carpark
Jessica: Small store with very little product selection. Unsure or the helpfulness of the staff as I was never able to get anyone's attention. Few popular products were in stock; the store felt claustrophobic and unsanitary in my opinion.
Ann: Incompetent. Needs more training and product knowledge
Geoffrey Scoates: Had a great experience there, Salvie helped me and he was very friendly, open and honest. He had a bunch of different options for me upgrading my mobile phone and he clearly wanted me to have the best deal, which was very refreshing and has not been my experience in the past. I normally go to my mobile carrier to get a new phone but stopped in there because my carrier was out of the Pixel 6 and I'm very happy I did.
Barton Moxness: Was very disappointed with my experience at this location. I was keen on upgrading a device through my existing provider (Shaw Mobile) to the Google Pixel 6 Pro. The amortized cost I was quoted worked out to a monthly rate of approximately $200 more than buying the phone outright, including a shady $45 'upgrade fee'. I informed that the device could not be purchased outright due to internal policies. Very suspect.I informed the sales associate, Alex, that I would like to first call my provider and explore the best course of upgrade since the price quoted worked out to more than the outright purchase. When asked if the phone in stock had multiple units available, I was told 'maybe' and that they would not be willing to let me know if the phone would be available should I return within the hour. This is downright poor customer service and bad business practice. Bid a respectful farewell to the associate and walked immediately out the way I came in. Will not be returning.I was able to purchase the phone direct from Google a few moments later for $1179 after being told the cost was $1,320 + $45 upgrade fee from Bestbuy Mobile. The same exact phone, brand new, not on sale or discount.
Serena Lo: A big THANK YOU to Diogo, who helped me upgrade to iPhone 13! You provided excellent customer service...helping me figure out if I was eligible for an upgrade, and then helping me set up and sync up my new phone!! It took some time...but you were patient and even helped other customers while we were waiting. I will definitely recommend to family and friends!

2. Sphere - Vancouver

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· 150 reviews

326 W Cordova St, Vancouver, BC V6B 1E8, Canada

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Sphere: what do users think?
Diane Cruz: Great company! They provided a free mailing package of all the supplies I needed to mail my phone to them for review, after a short amount of time I got paid for my phone!I will definitely refer others to Sphere in the future such a easy and convenient system
Les Valan: First rate service. Paid, expedited postage arrived by email within a day or so. They received the phone within 2 days after it was posted, and e-transfer refund arrived the same day.
Celesste Prado: Went in with my old iPhone! But is better to do everything from home, they will sent you a box and pay for shipping! After they check your phone is okay then you can get paid by e-transfer, cheque or cash!If you need to go in you will have to ring a bell and go upstairs, it’s a tiny entrance you won’t even notice the place but once you go in it’s a decent /nice place.I recommend selling your phone here instead of doing the hustle of Facebook market. I got my money in an hour. They’re fast too.
Richard Basque: Quick and efficient
Quincy Reid: Wonderful company. Fair quotes. I’ve used them a few times and have always been happy. Will continue to recommend to my friends and family.
Kush Sheth: One of the best place to sell mobile phones. The assessment is quick and payment was done in a day.
Tina: They’re incredibly fast and reliable, traded 2 of my phones with them and never had a problem.
Randy D: After comparing other online sites and local stores, Spherethat offered the best price.Not only did they offer the best price for my cell phone, they also pay by check, paypal, or interac instead of a pre paid visa card.The site says the entire process takes two weeks but this also depends on fast you send your phone back and if you want to wait for a check or receive an instant payment.I sent mine back the day after receiving my shipping label and received my check 2 weeks after that.So about 3 weeks in total.Overall, easy to do business with and would recommend to others to try.
steves1101: I have dealt with his company for years and they have a really good service. Very quick and fair. They will mail you a self return bubble envelope and process your payment extremely quickly.
Dana Nasir: If you're looking to sell your phone, I highly recommend Sphere because their service is impeccable honestly. Very quick and efficient, customer service is amazing, and I received my money the same day my phone was delivered to them. This was my first time trying Sphere and I can say it was a great working with them.
Won Jun Bae: Fantastic communication and customer service. I sold my Apple Watch
Jeet Khakh: Exceptional service, so easy to use . Would highly recommend
JayGibsvids: I’ve sold multiple phones with them, never any issues
Stephen Wise: Incredible service. They sent me a prepaid bubble wrapped envelope, I sent it two phones, and within a few days they had emailed me to say they received the phones and gave me the value. I agree to the price and they sent an interac payment within minutes. Very impressive company, will use them again, have some old phones sitting around and didn't know what to do with them and didn't want to throw them out, now I know, send them to sphere. highly recommend.
Jason in KW: Awesome company to sell your old cell phone.No issues at all for ny transaction.Thanks again for the prompt payment.
Marilyn Bastedo: Super easy, and a legitimate company. At the very least sell your old phone for environmental reasons and don't let's those valuable resources continue to sit in your junk drawer!
jang joanne: 100% legit and customer service was very prompt and helpful. would sell to sphere that again!
Alan Zhou: it was my second time to use Sphere since 2019. The service are good and fast. RECOMMEND!
Christine Adeyemi: I just received my payment for my phone sent to Sphere that. The process seemed too good to be true but I went ahead and shipped my phone via the postal envelope sent by the company. I got my payment immediately they confirmed the phone was as stated on the website and the amount was exactly as offered. Thank you Sphere for helping me recycle.
Andrew Williams: Sent in request for a quote on some old equipment. They were prompt and professional. They sent out a mailing kit and I returned my unused equipment for $$. Great service.
sohail poonawala: I have used Spherethat, thrice in last 5 years. They are truly professional and honest. Amounts quoted representing the condition of the phones is always honored. Money deposited immediately upon receipt of the phone. Great job guys.

3. Unlocked Phones Canada - Vancouver

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· 1 reviews

Inside Super Convenience Store, 418 Main St, Vancouver, BC V6A 2T0, Canada

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Unlocked Phones Canada: what do users think?
King Is me: If you having problems with your phone this is the place to go

4. The Mobile Base Vancouver - Vancouver

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· 52 reviews

328 W Cordova St, Vancouver, BC V6B 1E8, Canada

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The Mobile Base Vancouver: what do users think?
boo Jay: Tried contacting them twice. Zero communication.
Tyler Mertens: Bought a used iPad from these guys and it works great! Would recommended them for anyone looking to buy a used phone.
J W: When my postal service messed up these folks straightened it right out. My product arrived and was in excellent condition. Definitely recommend!
Patsy D: Beautiful phone, arrived quickly. Why is there no charger with an almost brand new Samsung S9+?
D. BUNKER: They sold me an DUD iPhone 5 that lost 60% battery power in one hour on STANDBY !!! In 20 minutes of use, it went from 100% charge to 13% charge. They did give me a full refund, but that phone should have never been sold to ANYONE in the first place !!!
F Winsor: I have purchased two phones from The Mobile Base, first, an iPhone 5 and recently an iPhone 7 Plus. Both phones were rated in mint condition and truly they looked and work like new. I have been very pleased with The Mobile Base and recommend it to anyone looking for a good used phone that is very reasonably priced!
Albert A: Purchased an iPhone for my wife to use. It looked like it was in new condition even though based on their rating it was rated their lowest grade based on their rating. I took a chance and when I recieved the phone it was in great condition and worked right away. Battery life is great and shipping to Toronto was fast. My wife loves the phone, pleasure doing business with mobile base.
Marissa Saunders: They sent a phone with the wrong provider and they don't answer their phones
Kimura Masaomi: Good phones. The shop keeper didn't smile at all but anyway did good work. Thanks.
Brian Colwell: I have bought 3 or 4 cell phones from Mobile Base, and as with my previous purchases , my latest Cell was received and was as advertised, their description of the phone are really accurate it was described as , mint, and it looked brand new ! Great people to deal with
Jenny Rotpoof: Incredible service. Staff are knowledgeable and want to help. Logan is attentive, and quick to solve any issue I have. 10/10, bet.
Kaley Robertson: Would definitely order from them again! Fast shipment and the phone works really well!
Jassy Singh: Fixed my screen and one of the employees looked after my dog too whilst I waited! Very njoyable experience
sebastian: Staff are very helpful and friendly. Responded within hours to my questions online. Wouldn't hesitate to buy from here again! Great work!
Arun P Saju: Best mobile repair shop in Vancouver,Excellent service and very knowledgeable people
Matthew Tarrier: You may not think you need to go to The Mobile Base but....Yadu!Very helpful and knowledgable technician fixed my iPhone in 30 mins.
Akshay Francis: Great service guys.😁
Jeffrie Joice: Good service.
Ritto Thomas: Best place in Vancouver for Mobile Repires. I highly recommend this place. Staffs are friendly and they know what they are doing
aloshious suresh: I came here to fix my broken screen for my iphone 7 plus , the service was quick and the price was very reasonable. Thanks to Yadu, he is knowledgeable in what he does. The new screen works flawless, will be back to buy an unlocked phone, Thankyou guys

5. Best Buy - Vancouver

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· 2763 reviews

798 Granville St Suite 200, Vancouver, BC V6Z 3C3, Canada

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Best Buy: what do users think?
Abhishek Dere: I’m still waiting for someone “just to make a purchase”.One employee literally said “sorry my shift is ending in 30mins”?There were more employees than customers man. Really need good employees here.
Manju: I went to the store today to purchase laptop.Our associate,loveleen assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though She has told us about the warranty plan . Its a great service by Loveleen.
K M: Usually the staff can answer my questions but last time that i went there i choose 2 computers/laptops to buy (after an hour of looking and deciding). Both computers were out of stock and there was no notification to the customer that they were out of stock or display only. When i asked if its possible to have a discount on the floor model- he said no, but that he would give me a free warranty. I walked away, was a shame because i was willing to pay and was excited to have my purchases. Waste of time.
Paavali Henki: Very large store with big selection of electronics. Kind and knowledgeable staff members. Best prices.
Noah Vasquez: Waited an hour this morning before opening to be the first to get the new game released today (tears of the kingdom). A line of about 40 people gathered behind me and the one person infront of me. The store manager didn’t seem to care about a line so about 20 people gathered in a cluster infront of the line as they all rushed the till befor the people who had waited in line. You would think when a highly demanded release calls people to line up for over an hour the store would at least try to honour first come first serve of a limited supply. Ended up getting the game after fighting my way into the crowd 👎
mayuri mammai: Today I happened to go to this store to buy mac book, and at the billing counter, unfortunately, my Credit card chip is malfunctioning, this person named Mathesh started giving me looks and showing an unnecessary attitude, without even looking at my card he said it was expired, as I was trying multiple times inserting my card, he was acting it out. I know he might be doing hard work but not at all professional, I felt judged at that point, well I just left the store and placed an order for pickup at another store🙄
Navneet Kaur: I went to the store yesterday to look options for a laptop.The associate,Aman, assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though I had plans to buy later as I went just to look for the options,I ended up finalising the laptop as I was convinced Great service by Aman.
Guilherme Guedes: Pretty standard Best Buy store. Very helpful and friendly service but some products like phone protection ones (glass, cases and others) are way more expensive than it should. You can easily find them online at half the price. But other psychs such as home electronics, gadgets and appliances are at a good price. You should always look for the offers though, they're very frequent but not always communicated, so you should do a price check before buying.
S p: EXTREMELY Pushy salespeople, and at the same time not knowledgeable about the products at all. Used car salesmen are like angels compared to some of these Best Buy salespeople. Worst part is that they INSIST that they are Not on commission, while literally doing ANYhthing to push you to buy...! I take it as a direct insult for someone to look directly into my eyes and lie so clearly and obviously into my face....Oh and I also had the pleasure of dealing with their Geek Squad for TV installation. After paying 350 Dollars for a TV mount, the first time they messed up the installation - they were nice people though. I had to book a second appointment which was scheduled for a few days later. The 2nd group who showed up at the 2nd appointment were so rude!!! And I ended up with extra holes on my wall and a TV which afterall was not installed at the height that I had originally asked for. Because they couldn't make holes too close to the holes that the first group initially made in the first appointment.In short, I describe their Geek Squad personnel as "Rookies". Definitely Not worth the 350 dollars to have a messed up TV mount and extra holes on your wall.
Ron Hunter: Awesome experience ended up buying a Sony portable speaker and I'm loving it
Mo Mo: its my favourite store in metro Vancouver ,stuff are so helpful, knowledgable and kind, service is fast, no fusspickup order were on time with email updatesgreat choice for everyone who is for new arrivals or dongles, partseverything is thereall my Macs, pc,iphones and watch including tv and appliances are for Grenville store
Mohamadreza Khoshtinat: Dear Best Buy Granville,I am writing to express my gratitude for your excellent service. Mr. Faraz provided me in helping me find a good laptop. Your expertise and guidance were invaluable in helping me make an informed decision.I appreciate the time and attention that you gave me during our consultation. Your recommendations were spot-on, and I am extremely satisfied with my purchase. Your professionalism and customer service were exemplary, and I will recommend your store to my friends and family.Thank you again for your assistance, and I look forward to shopping at Best Buy Granville in the future.Sincerely,
Mark P: Stood around for 20 mins looking for help while everyone I kept stopping kept saying someone else would help me. The customer service here is absolutely horrendous
Keyvan Radbin: Updated store with a lots of electronics.
Adam Newsome: Great experience at mobile booth. Fast checkout, no hassle. The staff member called me to let me know I forgot my ID there!
Macaw: It's alright, kinda sad
BB503TS CHIN: Good
Kate H: The manager, Ben, is extremely kind and helpful. He works very hard and provided alternative solutions to my purchasing needs.Thoroughly nice person.
Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.
Karen Bast: The staff is, as always, very helpful and friendly.
Zac A: Good location and most of the staff is kind & helpful

6. Best Buy - Vancouver

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· 803 reviews

8133 Ontario St, Vancouver, BC V5X 0A7, Canada

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Best Buy: what do users think?
Angela: Poor customer service from Simi, she helped us with our transaction and tried to sell us $50 for 2 years warranty. Failed to use the correct words, we asked for clarification and her attitude was like she doesn't want to be there. She took a pause and her face reads judgement on us for not understanding her. No patience, not helpful.Got our email wrong, ended up not re entering one for our receipt.We wanted to check if our email was even entered, got a shoulder shrug and a smile saying "not my problem".
Rajwant Chahal: Best customer service by Kane.
Rebeca: Best buy customer service is the ABSOLUTE WORST. I took them 2 months to replace my dishwasher and left a nasty mess behind
Mujtaba Syed: We went in to get a laptop and couple printers. Numaan helped us with ease and suggested the best option as per our needs.Will definitely go back there.
Mark S: Before renewing or getting new cell contract DO NOT LOOK FOR RUSSEL, he act like he is your buddy with “I got you” but when he signed me up for a new contract, he did not mentions about the gift cards worth $300 but only he said was $100. When he left me with his associate, For some reason I went on Bestbuy apps and found out the $300 on a new contract.I ask the associate about it he then mentions that it’s a “new promotion”.
Nicky M: We wanted to get a $2500 TV with a price match on its own Best Buy website of $2200.The Senior Associate “S” in Home Theatre lied to us that she could do the price match.Once we ready to pay, she added up accessories and the protection plan that we didn’t want to our bill.I understand she wanted to sell to Protection Plan and accessory. But Instead of being honest and introduce everything, she added them to the bill without our consent when we ready to pay.We didn’t figure out the calculations right away and already took out our credit card. We know there’s tax on the $2200 TV so few more hundred dollars on top seemed making sense.After we really looked at the computer screen, we found out S added all costs to us and how unethical she tried to do the business.It’s is Best Buy, you don’t do business like this. Each staff represents the Company.Be honest to sell!She was angry and left the counter right after we caught her trick.Of course we didn’t get the TV and also wasted an hour of our time.FYI, my wife was the Operation Manager.
Whitney L: All the workers, albeit a bit short staffed and hard to find, were helpful. If they didn't know, they tried to find a coworker that would. Kenneth was very helpful and explained to me what cable I needed to set up two monitors, and showed me which one. Thank you!
Mykyta Kondratiev: What's the point of having this store if there is always nothing available there. If I wanted to order online I wouldn't come to the shop
Cally Aura: Came here after the Metrotown location employee had smooth brains and told be to look up what inventory they had because he was too lazy to help me.This location at Marine Drive saved the day. I placed an order online, then went and picked it up. I arrived, felt a bit sketchy going up a weird parking lot at night to get to the entrance, but once I got in the team at the pickup counter and the Geek squad were super helpful with answering my questions and helped me bring my brew purchase outside to my car.If you want actual help, it’s worth coming to this location. Avoid the Station Square/Metrotown location.
Qishen Cao: I went to fix my computer. Johnathan helped me a lot. He is very professional. Really great services here. Thank you so much!!
Margaret Scott: Keenan provided myself and another family member with genuine customer service. I bought a printer and he was super helpful. This was a recent purchase before Christmas. Outstanding young man. Thank you,
C C: Came in for an exchange. Process was really fast. Rainier (I believe is his name) at the checkout/customer service counter was polite and got everything done real quick with no problems.
Melissa Boulanger: Since you can't leave a review for their online sales exclusively I'll leave this here since it's the closest Best Buy to me. Purchased an item online to have it shipped to my address. They use Purolater as the shipping company who apparently doesn't leave shipping notices if they are unable to leave the package in the receiver's hands. And as Best Buy didn't provide a phone number for Purolater to call me at I was left with a package in limbo. Called Best Buy who told me to call Purolater of course and Purolater tells me the package is somewhere in their warehouse and will take upwards of 48 hours to track down and send back out. Totally unacceptable. When requesting the whole thing be cancelled and I just pick it up in store instead it was impossible. I was told I had to wait the 48 hours for Purolater to track it down and return it to Best Buy who would then take 3-5 business days to give me money back. So about a week's wait with no product and to get my money back. This is some of the worst pass the buck customer service I have ever experienced. And then the supervisor from Best Buy hangs up on you when you state your disbelief about how I can be out the product and my money with no resolution. Lesson learned, I will never order from Best Buy again.
One Grail: I love computers and the intetnet and their website is so terible i cant suffer through enough to see if they are selling what i want to buy.... ill shop elsewhere....
Ashpreet Kohli: I purchased an open box, HP Specter yesterday but the department manager including the salesperson failed to find the stylus pen with it. Today, Prab being helpful did an awesome job finding not only the stylus pen but also the power cable included with the box. Considering his confidence and professionalism I believe he should be working at least as a supervisor.
Ahmad Nakib: Took 20+ mins for a basic return/purchase transaction - by far the slowest service I have ever experienced. They were also unable to price match with Costco, even though customer support said they do.
John: They were alright
Justin Ashton: They only have one till that takes cash I had to let 3 people go ahead of me so I left without purchasing anything cause I was sick and tired of waiting, go to another Best Buy if you can do not go here
Jim Z.: Bad experience for the first time. Will be the last time going here. Came to pick up an online order for a game on sale at this Best Buy location, CSR claims that I've picked it up already and it's not in the system. That's weird, I've only visited just now. CSR claims manager is looking into it. Frustrating wait. Unprofessional customer service.
Navdip Dhatt: Do not go this location.They have nothing. i have wasted my time.They don’t have any apple products for displays.
Paul Chan: This branch is really good, the environment is very good, and the parking is very convenient.

7. Best Buy - Vancouver

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· 1921 reviews

2220 Cambie St, Vancouver, BC V5Z 2T7, Canada

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Best Buy: what do users think?
T S: Very helpful and understanding staff, thank you for your help and advice!
Tash W: Cancelled our order of an air conditioner on sale after 3 days saying the delivery address didn’t match our CC address when it’s identical. Put the price up $275 same day.. never shop here.
Xyz Abc: Mandy is FANTASTIC. I came in to return an online order. For some reason their system showed one of the products had already been returned----I am guessing it had something to do with the price adjustment I got via a Best Buy live chat agent a few days prior. Mandy went the extra mile, she was super patient considering the slowness of their computers at the time, read through the live chat notes, and made sure everything was correct and proper. Wonderful customer service. I also appreciated Victoria's interest in and knowledge of computer parts and video games.
Paul Donnett: Best Buy’s increasingly antiquated customer service and financing leaves me truly stumped sometimes. Applied online for a Best Buy credit card today and got quickly approved. So far so good. So I drive to my local store, needing to buy a MacBook for my company. Get great direct service from the salesperson, to her credit. And the laptop is on sale, wonderful. But when I go to buy, I can’t, because Best Buy insists on sending you a plastic card in the mail. Apparently there’s absolutely no way up to clear my card even though I have proof in my hands that I’ve been approved. I ask if I can just reapply for the financing in store because the laptop is also on sale. Of course not, because then the system registers it as fraud. So I am given no choice, no options, no hold on the sale price for even a couple of days so I can come back and purchase it. I leave the store empty-handed. I don’t get a computer and they don’t get my $1600. Off to Visions and I’m cancelling my BB card.
Kyle Kumar: Useless
haidar Alsaady: Had an open box return on a TV that just didn't fit our space the way we wanted. I had lost the original receipt and was worried that might cause issues. Customer service was excellent, reprinted my receipt for me and helped me quickly exchange the TV for a different one. The team leader was incredibly helpful and friendly. Amazing job!!
Mohammad Hosseini: In the mobile section, a rude guy lied to me about the inventory of a certain phone, and after asking the other employees and figuring out that the phone exists, they tried their best to not sell it. they behaved like I am fraudulent. I don't know what was the reason maybe they were all racist. and saddest part was that even the manager "Teri" didn't give a s**t about our problem.
Frankie Lamb: The sales associate in the cell phone section knows nothing. The unlocked Google 6a phone with no contract has $150 discount posted on their website for several days already and the associate kept insistingit's not on sale and was tryingto persuade me to sign a contract to get the discount. Don't shop at this store.
Cell Universe IVM: Good customer service!
Sam S.: Was in dire need of a case for my new Samsung s23 ultra. Found a really nice Spigen case and found a price match at Telus. I was dealing with sales associate "Mandy" and about 10 minutes into the price match I asked her what the problem was as she scrolled up and down her phone. Didn't even bat an eyelash or explain anything to me. About 2 minutes later I informed her my parking was about to expire and I'd like to either make the sale or order online through Amazon. She immediately lost her cool blew up on me, informed me I couldn't talk to her like that. I think she may have been a little too woke.Regardless another sales associate came over matched the price immediately and I moved on with my day.I realize that it's tough to find good employees but you cannot have people like Mandy representing your company if they're going to be rude to the public.I don't also don't understand why it takes 12 minutes to price match a case that is being sold down the street at Telus. There's no shipping fees no conversion rates nothing involved it's pretty simple.Anyways I'm going to give Best Buy a one star for this encounter. My only advice to Best Buy would be treat your customers nicely or they'll just go online and buy it there with a simple click. If I wasn't in a rush, I would have done just that, next time I think I will.
Fernando Escobar Fandiño (Fescofan): Terrible service, 2 instead of 1 stars for the only lady who tried to help me.
José Gregorio Aguilar Herrera: They sold me an e sim that didnt work and when I asked customer service they said there was nothing that oculd could be done
Melissa C: Great store but don’t make the same mistake I did of leaving my parking ticket on the counter while purchasing products. Cashier thought it was garbage and I didn’t even notice my ticket was gone by the time I went back to the parking lot and had to pay $25 for a lost ticket. Seriously irresponsible to touch your customer’s things while they are in the store STILL BUYING A PRODUCT. I didn’t leave garbage on the counter on purpose I just took everything out of my pocket because the cashier needed to see my ID. I took everything with me on the way out I wouldn’t have left garbage for others to clean up.
sirswishalot: I try not to buy there because their service sucks. A lot mannerless gen z'ers. you spend a thousand dollars there and they give off a vibe of bitterness. Does best buy pay these kids' parents to get them out of their basements..? not sure why someone in early adulthood can't execute basic greetings when you're spending a bunch of money there. it just makes you not want to shop there. Please train these bitter, entitled kids better, thanks!
Samuel Normandeau: Awfully long wait times in-store. They made a mistake on my laptop purchase, and there's no way to reach the store by phone.
ali kashefi: The customer really enjoys when a salesperson in a store called Best Buy welcomes the customer and from the first minute he enters the store, introduces himself to the customer with a very happy and kind face, saying that my name is Behnam and I am the agent . On behalf of Best Buy, I am at your service. I am ready to answer any questions and provide any guidance to make a decision for your item. And explain it with heart and soul in very simple language that can be easily understood by me as a buyer. And not only the desired item can be easily accessed, so happy customer like me can also buy other items. With the satisfaction I have from this kind seller named Behnam, I thank the management of Best Buy for choosing Behnam. Dear Behnam, thank you very much for your attention and guidance.
Conor Davis: Tried to see if they had something in stock before taking time to go to the store. Talked to their online customer service to confirm the item was actually in store. After being reassured by online person it was, I went to store only to find out it actually wasn't in stock at all. Total waste of time.. then was told a neighboring store had it in stock. So I asked them to confirm that with me so I wouldn't have to waste more of my time. I checked the online status of this item which claimed it was out of stock. They claimed there was no way they could call the store to actually confirm it was there. Totally absurd. Complete waste of time. Don't worry I really enjoy paying for parking and burning precious moments of my life for nothing. I hope this store eventually folds like a cheap deck of cards.
Rory Dunn: Literally lied to me about their refund policy to my face to make a sale. Absolutely disgusting.
Olivia L: My so far experience with Bestbuy is fairly positive: no overwhelming pushing sales people; geeksquad always works well for me; large selections to choose from; smooth return process.Gurjot was being super friendly and helpful! Appreciate the service. Keep it up!
Superpig 2001: I went to go buy a vr that u saved up for, cashier lady was really nice to be as I wasn’t sure how the quest 2 was and it was my first big purchase with my own money. I asked her if I could try the vr and if I didn’t like it if I could return it, she said “you can try the vr but you must return it within 30days and if you want you can get the extended warranty”. She kept on making me buy the warranty but it was 150$ and I didn’t have that money. I realized that the quest isn’t for me so I came back to return it u see 30 days and they are very rude, mik the assistant store manager was very rude towards me saying no one would ever say that to me and basically calling me a lier! They didn’t want to refund me at all and told me that it’s final sale once open. I was never once told it was final sale, not on the receipt, not on the box, only online in fine print. Never buy from this Best Buy they are a bunch of scammers who are very rude and just want the sale, don’t believe anything they say. The lady’s name was YIMM from best buy on Cambie in Vancouver Canada. The assistant store manger who was very rude was Mik. Please spread this post as I really just want a refund from what I was told. Thank you for reading my story.

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