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1. Fairmont Pacific Rim - Vancouver
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5
3995 reviews
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Address: 1038 Canada Pl, Vancouver, BC V6C 0B9, Canada
Telephone: +1 604-695-5300
Business type: Hotel
Hossein s: We went to the Botanist with friends. The food was excellent. Especially the lamb was delicious and fresh.Obviously this place is fine dining with its special prices. The food quality was indeed at the level of its pricing.My only issue with the food is, and this very subjective, the presentation was over crowded.
Tim C.: A bit of a background, I have a very long history with Fairmont PacRim ever since I discovered it back in 2012. I have made many return visits several times a year and basically obtained Accor Diamond status just from Fairmont stays alone.A lot has happened since my last negative review of this place. It was in the transition to a new management team and new staff on the gold floor. I am happy to say that all of my issues with my previous bad experience have been rectified, and it is now once again among the finest properties I've had the opportunity to stay at. (Even compared with some of the most exclusive European boutiques!)Jasmine and her entire Fairmont Gold staff have everything dialed in. They remember our preferences, and try their best to make each of our visit special from extremely generous upgrades to little things like setting up desserts in our room. Although a lot of familiar faces have left to pursue new ventures, I am really liking Jasmine and her team. Her attention to every detail is what makes our visits so wonderful, and I am looking forward to enjoying many more stays at this world class property.
Vincent Silver: Above and beyond the usual strengths from the Fairmont brand (prime locations/ luxury amenities), this particular Fairmont delivers on an experience that is second to none. The service is tirelessly outstanding and consistent from the doormen, front desk, bellhop, dining, bike attendant, valet to the concierge. The foyer has a bustling vibe but it’s so well staffed. Dining is busy as well so I appreciated how eager staff are to accommodate. The established work culture at this location is so rare to witness these days (it’s why I’m writing this review). I booked with my Amex this time and received more perks than when I booked directly with Fairmont in the past. Regardless, with or without the perks, this hotel offers incredible value; Canadian hospitality at its finest.
Sam Wong: Location is amazing. Room is not styling but very well settled in details. Room amenities are upscale. The harbor view is stunning. Food and service in the restaurant are fabulous and impeccable. However, the service from Front Office staff is not up to par which ruined the whole experience of our arrival AGAIN in two months. Last time we booked the partial harbor view room, but we got a room on the very lower floor with buildings and swimming pool view in March. Today we check in at 5pm, we were informed that the room is not ready. We booked through AMEX ( been called “the 3rd party” from Front Office) which is entitled noon check-in if available. But considering it is long weekend we chose to check-in late in order to get the room instantly while checking in. We were shocked while the FO staff informed us that the room was not ready at that moment. After a chat with the Front Office Manager, we immediately got a clean room which is exactly our room type. We were even more upset with the experience, so we were wondering why we could not get the room which is already been cleaned and ready to check-in. Instead, the Front Office wanted us to wait since room is available. We have stayed with Fairmont for years with Accor member. While we were trying to let the front office hook up our reservation to the guest profile, they told us they could not do it, and kept saying that as the system been changed, there’s no guest data been kept in their new system, except for Accor member. Front Office Manager was shocked when we let her know that we do have the membership.I am not sure what exactly the reason why they did not provide us the ready room while checking-in. I did not know the excuse that why they refuse to look for the guest profile.I just feel like we are not welcomed to stay at Pacific Rim.Maybe I should book through other channels instead of through “the 3rd party” like American Express.Sure thing is for our next staycation, we definitely won’t stay with Fairmont Pacific Rim
Nader El-Ramly: Stay at the Pan Pacific downtown due to some unexpected renovation nightmare. Turned it into a tourist in my own city vacation. Staff were amazing, great rooms and beautiful views! The location is perfect.Walkability: Great walkability. Close to lots of attractions downtown Vancouver within 15 to 20 minutes walk.
Stefanie Wills: I cannot say enough good things about this hotel. The staff, food, location and value are all wonderful. My bed was so comfy. My room was on the 19 floor and I had a very small room but it amazing view of the harbor and mountains. My only gripe was that because of the automatic curtains they do not go long enough and the bright light woke me up every morning at 6 am and the seaplanes outside make a lot of noise. I hoped to have a soaking bath but the large bathroom and shower made up for sit. Other than that, it was perfect!
Demetrio: Vancouver
Maryanne Roy: The location and food cannot be beat.Walkability: So close to many events and restaurants.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Kid-friendly …More
Wallace So: 👍👍😊💗💗Location: 5/5 …More
Shailesh Dalmia: Disgusting check in. Long queue. Each check in taking about 15 mins per guest! I mean wow! In todays age n time when it usually takes in about few mins.Were Centurion Card members and had put in an early request for check in at 12 noon but they allotted room only at 3.15. Waited for more than 3 hours. We kept on checking with the check in desk at regular intervals and they said that the room was being cleaned. This continued on for about 1.30 hours. We guessed that they had taken a “vow” not to allocate the room before 3.Anyways we waited. No choice. At 3pm, still room not alloted. Thats the time we decided to meet the Guest Relations manager. I just asked her that such a big hotel, couldnt they accomodate a single room early. The Guest relations manager replied with a curt no. I would have expected her to be a bit apologetic but her behaviour was rude. She said were just 15 mins late and looked as if its a big deal! Then she asks me what can she do? Im not the kind of client who looks for favours. Not me! Would have appreciated a simple sorry and a body language being sorry about it. But this was: WoW! She was not bothered. This is really sad. It seems just business for her.Ive stayed earlier at the hotel and would hold it as one of my most favourite stays.Really disgusting this time. Not staying next time for sure.
2. Fairmont Hotel Vancouver - Vancouver
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5
4323 reviews
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Address: 900 W Georgia St, Vancouver, BC V6C 2W6, Canada
Telephone: +1 604-684-3131
Business type: Hotel
Sarah Greenwood: An exceptionally modern hotel, room, bar/restaurant - everything you would expect for a very healthy price! Or should I say, top dollar. Amazing experience form the minute we stepped foot on the driveway out front. Exceptionally nice staff, healthy food and delicious drinks. The hotel rooms are like luxury condos, however, the TV's could do with an upgrade.
Jay Joyce '74: Disappointing at best...My wife and I stayed as part of a Regent Cruise Lines off-ship Vancouver excursion. We have stayed at various Fairmont hotels in the past, and always had a great experience.Not this time.After the first evening, we went to breakfast with what we thought was plenty of time to spare. Upon arrival at the Notch8 maitre d's desk, we were told it would be a 15-20 minute wait for the breakfast buffet - even though we could see numerous empty seats in the dining room. They explained they were short-staffed. I asked to see the hotel manager, and only the desk manager was present. I expressed my concern, and said that at a minimum, we should have been told when we checked into the hotel to expect delays in breakfast service (because we had a morning time commitment). He was not aware of the problem. When I said that I would like to speak with the General Manager about the problem, he indicated that the GM had not yet arrived, and he did not know when he would. However, he said that he would have the GM contact me. The GM never contacted me.The make-up mirror light in our room was not working upon arrival. The next morning (same day as the breakfast problem) I stopped by the Front Desk, and the receptionist logged in the problem and said they would have it fixed that day. When we arrived back in our room that evening, it still had not been fixed. I called and they said that someone would be up to fix it. An hour later no one had appeared, and I called again. Same response - they'd get someone up to fix it. An hour later, after no one appeared, I went to bed.Next Day - breakfast - no problem - they had opened more space, leading me to wonder why they could not have seated us at an empty seat the day before...?At 8:15 AM, asked to see the manager to discuss my concerns; same desk manager appeared and said that GM was not in yet. I told him about the lack of response regarding the maintenance problem, and that the GM had not contacted me the day before. Polite reaction, but no actionable response on his part. When we left the hotel at 8:30, the GM had still not arrived.We were told by one of the dining staff team that there have been recent cuts in hours. How can this be possible if you're already not providing the level of service that Fairmont guests have come to expect?After three visits to Vancouver over several years - all at Fairmont Hotels - we will NOT stay at this hotel again, and not recommend it to others.
Taylor Rockefeller: Stayed here with my husband and 2 young kids. Very kid friendly without being a "kid" hotel. Room service food was average,and our bathroom was a little small, but the staff was all 10/10 fantastic. We can't wait to stay here again, either as a romantic getaway or as a family-friendly option. Great location with city views. I can't compliment the staff or environment here enough!
Mitchell Edwards: Beautiful Hotel with tons of history.Super friendly and helpful staff.Defiantly recommebd
Geraldine Henry: Our whole trip was a positive experience from before we arrived; to bellhop service, to extra assistance required with AC and figuring out amenities. Our breakfast before departure was top notch. Each staff member was kind and courteous. Thank you for helping us make the most of our little trip for our kids soccer. We always look forward to our time here. Thank you!Safety: Options for shopping and dining our were all close by. It is nice to have the downtown core experience and be safe and comfortable.Walkability: Excellent location for making the most of our time here.Food & drinks: Always love the quality of care that goes into our food while we are here.
John Keates: The hotel Vancouver was 10+ the room, service was all first class. The room was spotless and I couldn't fault a thing.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Anthony F.B. Davies: Excellent service and staff, extremely helpful and taxi service very good.Nearby activities: 10min walk to the harbour area and easy access by foot or taxi to other sights.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Bernard Beck Jr: Had a fantastic stay at this beautiful hotel as we were getting ready to depart for a cruise. Staff was AMAZING. Will Lin took exceptional care of us during check-in, and was readily available with any assistance that we required during our stay, including being most professional in always calling us by name. The bell and parking staff were also extremely polite and professional. A ten minute walk to the pier and convention center, this location is near anything that you would require including a massive amount of restaurants and bars.The room was fantastic, clean, and we were fortunate (thanks to Will Lin) to get a room with an awesome view of the port.
Matteo Bocci: 4,5 stars. I spent five nights in this hotel for a business meeting. It is impressive how this huge hotel is run in a seemingly effortless fashion. Everything was really good. My room was spacious, clean, with an excellent view. The bed incredibly comfortable, and the service almost impeccable. The only minor point I believe can be improved is the coverage and speed of the Wi-Fi connection. Perfectly located, really convenient to walk pretty much anywhere in the city. Thank you for having me & looking forward to another stay!
Mehsam Sunny: Funny place to work at. They don't hire many people from south America , Asia, middle East , Russia to work in front office , guest services, restaurants and servers.
Vivek Joseph: Great location and decent hotel. Rooms are getting really dated now.Rooms: 2/5|Service: 4/5|Location: 4/5 …More
Babish Sharma: Overall experience was fantastic, spent good time there.
Steven Snidal: A beautiful hotel always enjoy my stay hereRooms: 5/5|Service: 5/5|Location: 5/5 …More
Barbara H: Great location, comfy clean room, friendly staffRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Rebecca Milson: Absolutely beautiful hotel. Room was very luxurious with everything you could think of. Staff were professional but not friendly with a smile. Which is unusual for Canada
3. Fairmont Waterfront - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.9
2934 reviews
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Address: 900 Canada Pl, Vancouver, BC V6C 3L5, Canada
Telephone: +1 604-691-1991
Business type: Hotel
Stefanie Wills: The staff, location, and food is the reason why I’m giving this place two stars. However, the rooms are very outdated and rundown. I’ve literally stayed in better two star hotels. There were no outlets at all on one side of the bed. There was noise from both the hall and outside of my room from the ships. It was very difficult to get any quiet time. I asked for a room move but was told the only renovated rooms go up to a certain floor. The photos are very misleading. The view from my room was nice but had to pay for the upgrade. Also, no mini fridge, only those annoying fridges that if you move anything you get auto charged. So tacky. Also, the shower/bath combo is old and tiny.I checked out and went to the fairmont pacific rim down the street and so happy I did!
Thib_ F: Great experience in family . Service was so nice and very good dishes at the restaurant , great hot pool thanks for all the employee. I will come back for sure! I highly recommend this place
Tim Allen, Sr.: Beautiful rooms and good service and location. Just a bit pricey. 😊 That said, would return again. 😊Rooms: 4/5|Service: 4/5|Location: 5/5 …More
Vivek Joseph: Great spot and decent hotel for the price - in comparison to the Fairmont Vancouver and Fairmont Pacific Rim.
SalmonSoup15: Walkability: Very walkable to everythingRooms: 5/5|Service: 3/5|Location: 5/5Hotel highlights Luxury, Great view, Kid-friendly, Great value …More
4. Loden Hotel - Vancouver
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5
442 reviews
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Address: 1177 Melville St, Vancouver, BC V6E 0A3, Canada
Telephone: +1 604-669-5060
Business type: Hotel
Steven: I've traveled internationally for more than 30 years and there are things that make a hotel great to stay in and The Loden Hotel, Vancouver BC, Canada, is one of those special hotels. It's got to be the best boutique hotel I've ever been at and ideal for a vacation. So what makes The Loden so good - everything! Super nice people working at the hotel who are pleased to help you in any way they can. And I mean - Super Nice! When planning to come, they wanted to know what we needed and if they could help in anyway. We arrived very early they stored our bags so we could enjoy the day. When we came back, the room was ready, beautifully prepared and all our luggage was in the room. Attention to details in the room from the great beds/pillows/linens and fabulous bathroom to nicely stock refrigators, a safe, great coffee maker, and a large closet with lots of hangers. And I could go on and on for a long list of little details that makes the room great. Every night they brought fresh lemon water to the room. There's a great French Bistro attached to the hotel with in room dining. The lobby is very comfortable. Valet Parking with underground car lot. Think about how wonderful it is not standing line line with dozens of people waiting to check in and frustrated workers from trying to meet the needs of a 1,000 people. We used their special London Cab drop off service every night to go to dinner. So many hotels are cutting back on service but not The Loden. They specialize in making sure you have a great time in Vancouver. Please support businesses that are dedicated to their customers!Sent from my T-Mobile 5G Device
Madalyn Clemis: 5 star service! I stayed for 2 nights in Feb before heading to whistler and I've never had such amazing service. I wish I would have had time to check out the spa. I got the corner king and loved the views. Proximity was really good, walking distance to many different areas depending on your walking ability (we walked to the granville island ferry and gastown) and the concierge was so helpful!!!! Lots of luxury shopping close by. They had bikes available but what I loved was the short distance to the park on the water. Watching the sea planes was such a treat. I didn't eat at the restaurant next door but my sister commented that it was very good and we did stop for a drink one night which was lovely. I had some time in Vancouver before my flight out after a week in whistler and the hotel was so lovely, letting me leave my luggage while I explored. The customer service was so amazing, 5 stars doesnt give it justice 🙌
Jack Cook: Thank you for a wonderful stay!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Gareth Anderson: I am glad my wife and I chose the Loden hotel, to celebrate and spend some special time together. The staff made our 2 nights stay an amazing experience!!! Special thanks to Stanislav for going above and beyond. We most definitely will be back!!
Jadin: Amazing! I stayed one night at The Loden with my partner and it was absolutely fantastic. Staff are so friendly and helpful, the beds are incredibly comfortable and the rooms are quiet despite the location right in Coal Harbour (walkable to Stanley Park). Our only regret was not staying longer! Highly recommend!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet …More
Joel Legaspi: A wonderful experience with Loden Hotel. Nice room upgrade. Tasty food. Great location.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Sheida Noroozi: We stayed at the Loden in the summer of 2022. An exceptional boutique hotel with attentive and friendly staff. I greatly appreciated the call a few days prior to our arrival asking how they can make our stay more pleasant. We had complimentary prosecco in our room when we first arrived. Rooms were excellent. In particular, they include a dyson blow dryer which meant I didn't need to bring my own. Valet parking was prompt and convenient. Central location - close to all major restaurants, shopping, and attractions in downtown. Highly recommend staying at the Loden!
C AD: The hotel was in a good location but unfortunately, I wasn't happy with my stay at the Loden Hotel. It's a lot of smoke and mirrors!Rooms: 3/5|Service: 3/5|Location: 5/5 …More
Erik Johnson: Outstanding local, boutique hotel. Excellent warm customer service - with 24 hour staffed reception. Full gym on site with Equinox also about a block away. Tableau restaurant in the lobby is lovely and provides delightful room service. Elegant, light filled rooms with luxury bed linens. The property is about 15 years old, but well maintained. The Loden is an excellent choice for discerning travelers seeking a quiet, sophisticated hotel in a prime, central address. Highly recommended.
Wenter S.: What a great hotel experience. From the check in to the gym to the room. Will definitely be staying here again!
Richard Downey: What an excellent hotel, very big beautiful room, great bed, extremely quiet, excellent service, very nice gym and centrally located. Everything you could wish for
Indo Chohan: What an amazing hotel! The location, room and staff were top notch! Our new go-to hotel whenever we are back in Vancouver
Kelsey Keizur: We absolutely loved our stay at the Loden in the Luna suite. From the gorgeous amenities, to the incredibly helpful and kind staff - we wouldn't have have changed a single thing. Our very large dog, Hank, was also with us, and the staff was so welcoming to him. We can't wait to come back!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Tobias Barth: Best hotel and best services in town. We are going there whenever we're in Vancouver. Highly recommended.Rooms: Large rooms, comfy beds, big bathroom.
Avtar Singh: Beautiful boutique hotel coupled with great customer service. We arrived quite early but were assured our room would be ready asap and they delivered. Spacious one bedroom room with a welcome bottle of wine! Staff were amazing and the experience was second to none, will definitely be back again.Rooms: Corner bay windowWalkability: Robson street just two blocks away (shopping district)
Sydney Lauer: We stayed her for a weekend away and it was a lovely experience!! The staff are extremely friendly and go out of their way to make you feel welcome. The rooms are super clean and very modern. The restaurant attached is also amazing. Location is perfect for downtown. We plan to stay here every time we visit Vancouver!Rooms: Great rooms. Clean, modern, Dyson hair dryer.Nearby activities: Lots of restaurants nearby and the waterfront.
Mario D.: Schönes Hotel in guter Lage. Einziger Kritikpunkt ist die laute Klimaanlage im Zimmer.
Denver Bingham: Staying at the Loden was fantastic, and the staff really ensured we had a seamless visit. From bringing a birthday treat to our room, to the turndown service, to charging my dead cellphone behind the counter after check-out… excellent customer service all around. Will definitely be back next time I’m in Vancouver!
5. L'Hermitage Vancouver - Vancouver
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4.6
568 reviews
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Address: 788 Richards St, Vancouver, BC V6B 3A4, Canada
Telephone: +1 778-327-4100
Business type: Hotel
Junky Mailhai: Amazing place to stay in Vancouver. It’s charming and quiet. It has all the amenities that you need: parking, restaurant and gym. The staff is super friendly. The parking cost $25 CAD. There is street parking and plenty of parking garages close by too. IGA market is right next door for groceries and a small deli inside. Three good coffee places downstairs. We loved it! I will def stay here again.
Charles Boehl: The finest hotel I have ever had the pleasure of staying. Staff is impeccable. The room is spacious and well appointed. The bathroom is huge with a separate WC. Good ventilation on all four rooms. It's super quiet, just an awesome place. If I could give 10 stars, I would. I was not compensated in any way for this reviewRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet …More
Nicole Leonard: This place makes us feel like royalty! Love, love, love it! Our superior king room is immaculate and stunning! They even let us check-in a couple hours early. Walkability: Fantastic location...walkable to anywhere you need to go! Gastown, Canada Place, etc...
Murtaza Ibrahimi: During our recent visit to Vancouver, we had the pleasure of staying at this hotel for two nights. Situated in the heart of the city, its prime location was just one of many highlights of our experience. From the moment we arrived, we were impressed by the exceptional level of customer service provided by the staff. They went above and beyond to ensure our stay was comfortable and enjoyable, leaving us with nothing but positive memories of our time at the hotel. Without hesitation, I highly recommend this hotel to anyone looking for an exceptional stay in Vancouver.
B A: Overpriced and located in a noisy location ,I woke up to loud noises every morning from the garbage truck in the back alley.
Nick Stephen: Outstanding service at this hotel. Probably one of the best experiences i've had at a hotel when it comes to my interaction with staff. The hotel itself is fantastic and the location is great. It is only a few blocks from the heart of downtown and so is much more quiet which is great. Room was spacious and modern. The dinner at the restaurant was not the best but the breakfast was amazing (I recommend the Chia Boost). Overall fantastic experience. I will be returning when I am back in Vancouver and would highly recommend anyone visiting Vancouver to stay here.
Robert Brown: Exceptional service and very clean and beautiful propertyRooms: 5/5|Service: 5/5|Location: 5/5 …More
Valeria Stephens (Panda): A bijou of a hotel. Cannot recommend the high tea enough. We are regular guests (for special occasions) and as well as making the high tea a tradition, the rooms are also comfortable and fitted lavishly.Staff aims to be attentive- if you like feeling special and spoiled they seem to have made it their main aim.(Beware only of that lovely bathroom marble floor - it becomes a skating rink when wet.)Rooms: Spacious feeling rooms, soft beds, bathroom is not skimping on fixtures.Food & drinks: We keep coming back for their high tea.Noteworthy details: Decor touches are quirky and interesting without being try-hard. Feels a bit like your midcentury great grandma was rich.
Jacek Laszkiewicz: Thanks to all WHO made our wedding ceremony special. It was incredible and loving experience...Rooms: Very clean comfyNearby activities: right at the corner of Robson and Richards StreetsWalkability: central locationFood & drinks: yummy brekky and lunch
Jason McLaughlin: We love this hotel! My wife and I make a point to frequent here for rest and relaxation. The staff is super friendly and rooms are beautiful. We love all the amenities, the lounge and breakfast room, the gym, pool, hot tub and steam room are all wonderful. With an Uber in from the airport and theatres, diverse restaurants and shopping all within walking distance. Definitely one of our favourite places. We found a little gem when we found L’Hermitage.
Lidia Vera: Me encanta 😊
6. Shangri-La Vancouver - Vancouver
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4.6
1484 reviews
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Address: 1128 W Georgia St, Vancouver, BC V6E 0A8, Canada
Telephone: +1 604-689-1120
Business type: Hotel
4worldlovers: Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea. Occupying 15 floors of the tallest building in downtown Vancouver, the hotel sits at the heart of the city’s most popular areas. Venture to nearby Robson Street for luxury shopping, take in the stunning nature Vancouver is known for at Stanley Park or revel in the nightlife on Granville Street – all within walking distance.
Each of our 119 spacious rooms and suites blend modern luxury with traditional Asian décor. Floor-to-ceiling windows unlock downtown city views, while over half of the rooms have private balconies for even more inspiring vistas. The marble-clad bathrooms feature heated floors and a television embedded in the mirror.
Discover luxury from new heights and embrace Vancouver's active lifestyle with a workout overlooking the city, a relaxing spa treatment or embark on a west coast wilderness adventure.
Relax with a unique blend of treatments inspired by the natural beauty of Vancouver and British Columbia’s indigenous well-being traditions at Chi, The Spa.
The hotel’s well-equipped gym facility is open around the clock for rewarding workouts, personal fitness sessions, aerobics and more.
Design and enhance your event experiences with the very best of Shangri-La
Achieve more with meetings and events that are not only brilliant and beautiful, but also engaging, polished and productive. From large-scale conferences to private board meetings, our distinctive venues and skilled event planning team can help transform any corporate event into a dynamic affair. Visit the Shangri-La Vancouver Meetings & Weddings website here
At Shangri-La, we translate age-old rituals into modern expressions and bring them to life, so every celebration is made with meaning. Say “I do” to a dazzling occasion exactly reflecting your wishes, from a high glamour gala banquet to an intimate family celebration. From start to finish, the wedding planning process is thoughtful and seamless. Visit the Shangri-La Vancouver Weddings & Events website here
Celebrate the season with an overnight stay, special picnic basket for two, valet parking and more.
Elevate movie night with a private theater screening and a one-night stay at Shangri-La Vancouver.
Each of our 119 spacious rooms and suites blend modern luxury with traditional Asian décor. Floor-to-ceiling windows unlock downtown city views, while over half of the rooms have private balconies for even more inspiring vistas. The marble-clad bathrooms feature heated floors and a television embedded in the mirror.
Discover luxury from new heights and embrace Vancouver's active lifestyle with a workout overlooking the city, a relaxing spa treatment or embark on a west coast wilderness adventure.
Relax with a unique blend of treatments inspired by the natural beauty of Vancouver and British Columbia’s indigenous well-being traditions at Chi, The Spa.
The hotel’s well-equipped gym facility is open around the clock for rewarding workouts, personal fitness sessions, aerobics and more.
Design and enhance your event experiences with the very best of Shangri-La
Achieve more with meetings and events that are not only brilliant and beautiful, but also engaging, polished and productive. From large-scale conferences to private board meetings, our distinctive venues and skilled event planning team can help transform any corporate event into a dynamic affair. Visit the Shangri-La Vancouver Meetings & Weddings website here
At Shangri-La, we translate age-old rituals into modern expressions and bring them to life, so every celebration is made with meaning. Say “I do” to a dazzling occasion exactly reflecting your wishes, from a high glamour gala banquet to an intimate family celebration. From start to finish, the wedding planning process is thoughtful and seamless. Visit the Shangri-La Vancouver Weddings & Events website here
Celebrate the season with an overnight stay, special picnic basket for two, valet parking and more.
Elevate movie night with a private theater screening and a one-night stay at Shangri-La Vancouver.
Brandon Lawrence L. Yu: Just look how beautiful the chandelier is in the lobby! I checked in for a day nights and I was greeted with a luxurious room with a tv in the tub wow! That took it to a new level the bags were there as quickly as possible I just love how nice this room is king sized bed and a couch bed wow I could not believe that it was the best room I’ve got it was not that crowded but great staff and I also enjoyed the buffet and the room service!.
James Song: I stayed with Shangri-la Vancouver which I booked with Amex Fine Hotel program, but that is not fine !!!I had bad experience for breakfast , so I complaint to the manager at reception, at that time, he said he will give me upgrade for next stay and free spa service for 4 people, cause this time is little bit too rush , and said will meet me when I check out !BUT !!! when I check out , he was not there , the front desk lady told me he is in meeting and send me follow up mail , but it's already 3 days, I didnt receive anything from them, not even my receipt,I FEEL CHEATED !!!!! this is not a 5 star hotel's service ! if you can't handle the complaint , do not lie to the customer!!!!I've beed stay with a lot of 5 star hotels , even those are not AMEX Fine Hotel's Program , they are doing better than this Hotel !!!Please give me an update see what they can do for me, and what Amex can do for me ,Thank you
Ben S: Rooms: They are lovelyNearby activities: Lots of shopping. Area void of jibbitzSafety: The rooms have locks on and in themWalkability: It is very close to many things within fifteen minutes.Food & drinks: There is a bar and restaurantNoteworthy details: They really care. They neatly organize your stuff and give you water for bed. Always replenished and stress free.
Gloria Gloria: I went with my 3 girlfriends for a spa day, and it was glorious. We had a relaxing time. Great service overall. It's definitely worth the money, and we'll be going back.Hotel highlights Luxury, Great view, Great value …More
Lucas Neff: Possibly the best hotel service I have received.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, High-tech …More
Dëmin Photography (Wedding Photographer): As a wedding photographer, I had the pleasure of working in Shangri-La Vancouver and it is truly exceptional. The elegant and inspiring event spaces provide the perfect backdrop for any couple looking to create a unique and memorable wedding experience.It offers a range of sophisticated spaces to choose from. The private Terrace is a stunning location for couples to exchange their vows, with its floor-to-ceiling windows showcasing the beauty of Vancouver. The natural daylight and unparalleled city views create an unforgettable setting for any wedding ceremony.The Conway Ballroom is the ideal space for couples looking to host a larger reception.As a wedding photographer, I appreciate the attention to detail and dedication that the team at Shangri-La Vancouver brings to an event.Overall, I highly recommend the Shangri-La Vancouver as a wedding venue. It offers elegant and inspiring spaces, as well as exceptional service, making it the perfect location for any couple looking to create a unique and unforgettable wedding experience.
James Hooland: Make sure to use HoteITully.ᴄᴏm when booking your hotel. This site will compare hundreds of booking web sites and normally will have prices a lot cheaper than others! You're welcome :)! This resort is one of the best in the area. I've been coming here for a long time. If you decide to stay here you for sure won't be let down.One of the best hotels I've ever stayed at. The service was fast, and welcoming, and I felt so seen and valued my entire stay! Excellent front desk staff, solid room service options, and it smells AMAZING.
stella chen: 房间很大，精油味道舒舒服。飞机看出去全部是玻璃大楼，市中心位置很不错。
C Kong: Plenty of parking below the hotel. Google always takes you to the front but just remember to turn right on Alberni and not Georgia while you’re on Thurlow street. Valet is $54 I believe and you can pay for overnight parking as well. It’s bright so it feels safe. Every staff we encountered was nice and pleasant. Elevator area was small. 3rd floor has the restaurant Carlino which had great food. If you go during breakfast there’s live music which is a treat to listen to. 5th floor has your pool/jacuzzi. Pool is spacious but jacuzzi was always packed. 24 hour workout facility had a good amount of equipment. Was clean and quiet. The spa had a nice and accommodating front desk person. The couples spa suite was nice but you could hear all the traffic from outside.The room we had was spacious. View was beautiful! Lots of toiletries, tub was huge, there were welcome cookies that were delicious. I’d come here again as it was a great place to stay at. It was also very close to Robson st which had lots of shops and restaurants.
Rodolphe Vanesse: A small and cozy hotel , great service, beautiful suite , great location
Rohin Khanna: It’s a Amazing Hotel I stayed for 3 nights, best part is their Bar! Nolan is most knowledgeable person I ever meet about scotch and drinks. Must visit.
Susan: Recently came back from a 3-night stay here and have to say it definitely ranks high on the list of best hotels I've ever stayed in.The service was impeccable from check-in to check-out, the rooms are very spacious, clean and quiet, and breakfast every morning at Carlino's was a delight (thanks to our lovely server every morning!). Overall, it truly felt like a luxury stay.My only remark to make is that on one of the days, there was a very large and rowdy group of guests in the pool, disturbing us (and other guests), and the attendant didn't say anything about this - however, our stay was perfect other than this particular moment.Would definitely recommend a stay here!
Layza Viana: I went for Shangri-La Hotel to Weeding Party. I loved that place. It's comfortable and fancy.Service: 5/5|Location: 5/5 …More
Liana W.: Great RMT massage. Outdoor mineral hot tub.Go early and enjoy the spaceWalkability: Right downtown, easy to walk to
Jessica Nelson: Booked a 60 min massage with Jeff. He was extremely attentive and focused on the areas I needed most. Left feeling super relaxed and pampered!They offer snacks and tea in the lounge area. If you have a chance, check out the outdoor pool for a quick dip.Highly recommend for anyone looking for a place in the city to unwind.
7. The Westin Bayshore, Vancouver - Vancouver
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4.4
3480 reviews
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Address: 1601 Bayshore Dr., Vancouver, BC V6G 2V4, Canada
Telephone: +1 604-682-3377
Business type: Hotel
Betsy Huang: Hight quickly hotel, we choose breakfast included, the breakfast is buffet style, everyday a little bit different, but it’s enough. Swimming pool and sauna, Gym was pretty relaxed.
Jose gabaldon rubio: Increible
rod beisel: Great location, overall great staffCheck in person was like used car salesman trying to upgrade us to more expensive room. Never had this experience here before.
Mitesh Vekaria: I recently had the pleasure of staying at the Westin Bayshore Hotel in Vancouver, and I must say it was an exceptional experience from start to finish. From its prime location to its top-notch facilities, this hotel truly exceeded my expectations in every way.First and foremost, the location of the Westin Bayshore Hotel is absolutely superb. Situated right on the picturesque waterfront, it offers breathtaking views of the harbor and Stanley Park. Being able to wake up to such a stunning vista every morning was truly invigorating. Moreover, the hotel's proximity to downtown Vancouver allowed for easy access to the city's vibrant attractions, restaurants, and shops. Whether I wanted to explore the bustling city or take a leisurely stroll along the seawall, everything was conveniently within reach.The facilities at the Westin Bayshore were nothing short of impressive. The rooms were spacious, elegantly furnished, and exceptionally clean. The plush beds were incredibly comfortable, providing a restful night's sleep. The hotel also boasts a wide range of amenities that cater to every guest's needs. The fitness center was well-equipped, allowing me to maintain my workout routine, and the spa provided a serene haven for relaxation. The outdoor pool, surrounded by lush greenery, was an absolute delight, offering a peaceful retreat with stunning views of the harbor. The hotel's attention to detail in maintaining their facilities was truly commendable.The staff at the Westin Bayshore Hotel were outstanding, delivering excellent service with genuine warmth and professionalism. From the moment I arrived, I was greeted with a warm smile and made to feel welcomed. The staff members were attentive, accommodating, and always went above and beyond to ensure that my stay was memorable. Their knowledge of the area was invaluable in helping me plan my daily activities, and their recommendations for local attractions and dining options were spot on.Additionally, the dining options at the hotel were exceptional. The restaurants offered a variety of culinary delights, and the quality of the food was outstanding. Although they could cater more for vegetarians.I would highly recommend it to anyone looking for a luxurious and memorable stay in Vancouver.
Mario Sánchez: great location, fair service, exceptional concierge, expensive, dated rugs and shower stallsRooms: 4/5|Service: 3/5|Location: 5/5 …More
Anthony Tran: Best hotel, great service.
S L: great hotel, nice staff... we'll be back. Thanks for the help, forgot my passport in the safe and was on my way to the airport.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Drake Shepard: Mother’s Day today, and the staff unprompted put the flowers I got for my mom in a vase
Jose Antonio Fernández Asensio: Espectacular
Margaret Au: We LOVE staying at the Westin Bayshore in Vancouver. Not only does this waterfront hotel offer wonderful views of the harbour, the marina and the city, its location is within walking distance of Stanley Park if you like the outdoors, or Robson Street if you prefer to go shopping or cafe- or restaurant-hopping. Also, there are plenty of bicycle and scooter rental places nearby.Courteous and friendly crew members; rooms are bright and clean. Can use some upgrade to provide more charging ports for modern devices but still acceptable. Good upscale restaurants in the hotel and plenty in the vicinity offering a wide variety of cuisines to suit any budget. Room service was also good.If I must include a negative comment, it would have to be my shock of the century experience with room service! I had a late dinner one night due to work demands, and really needed coffee. When I ordered room service, I wanted to get a pot of coffee to help me through the night. When I was told there was no coffee available at that time, it was simply incomprehensible. Yes, a first world problem but I have never encountered that in all my hotel stays so I was seriously shocked and … “disappointed” was nowhere close to how I felt at the time. Other than that, everything was great!
Mer Kava: Great location now ran by liars. I have been a guest since 2005 always in a Tower suite with Harbor View. Beautiful and convenient for a morning run in Sydney Park. I have also held three national corporate events (300+) over the years. Got in yesterday evening for a one nighter. Something looked off with the front desk staff, I asked confirmation that i was headed to a Tower room, she told me no, that was not the reservation but had the best room in the hotel. I confirmed it would have a Harbor view and a terrace. That was lies. My office i of course booked a Tower room, Room 904 is not the best in the hotel (that is a wood panel suites somewhere else I had a board meeting in years ago), no Harbor view and no terrace. I called the duty manager in the morning and was served another lie (reservation on Expedia, which my office never does). Not a word of apologies let alone a placating gesture, a very abnoxious attitude which is not what one would expect or need to get in the hospitality segment Westin operates in. Sad to strike the Westin Harbor off the list of accommodation our company uses but no guest need to be lied to.
Barney Andersen: I went recently for a gala event. Good service and good facilities despite its age.Service: 5/5 …More
Luis Valencia: Beautiful place
8. Pan Pacific Vancouver - Vancouver
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4.4
3531 reviews
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Address: 999 Canada Pl #300, Vancouver, BC V6C 3B5, Canada
Telephone: +1 604-662-8111
Business type: Hotel
Robert Dehn: If you are catching a Cruise out of here, then book here right now. It’s pricey but worth every penny. They literally have a “cruise deck” button in the elevators… took all the mystery out of “where do I need to go.” That being said it’s here. You leave from this hotel…!The rooms had an incredible view of the water, were spotless clean, and every person that worked there was so friendly and accommodating. We didn’t realize we needed to print our luggage tickets before getting there… and they even had a free business center with a free printer!There is an indoor shopping / food center directly across the street. Had a few stores / cheap food options as well and an indoor / outdoor sitting area. Grabbed a coffee and some travel essentials without issue.Protip. Ask the front desk to have the bellhops to take care of delivering your luggage to the cruise ship. We handed them off from our room (for a worth it, 5 dollar per bag fee!) …and then we we’re able to walk around Vancouver luggage / stress free for a few hours! Big win.
Kyle B: Really large and busy hotel. Very very good location with a great pool area with scenic views. Perfect if you are going on a cruise. Very busy and can be overwhelming when first pulling up as a tourist.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Great value …More
Hans Strengers: Rooms: Very comfortableRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
Tanya: It's the little things that matter. We arrived after a 14hr flight at the hotel at 8:30am. Dreading the late check-in, we were told our room was ready and we could go straight in. The porter was about 2 minutes behind us with our bags. Excellent! Twin beds that were double size. Pillows that were so comfortable. Shower curtain on a rail that was arc-ed outwards - the curtain didn't slap around you as you showered. Bathroom products that not only smell nice, but didn't feel like the cheapest, driest washing liquid. Positioned right on top of the cruise terminal making it easy for us to travel onward. A really really nice place to stay.
Montse Albella Fernandez: Hotel precioso ,cómodo con unas habitaciones espectaculares .
Steve Wilkins: Stayed for four nights pre an Alaska cruise. We had a club deluxe double double room, which was spacious and comfortable. The bathroom was adequate. Service was good from the staff we spoke with. Breakfast in the club lounge was of a high standard, and there is no need to pay extra for breakfast if you book a club room. I didn't think the hotel, in general, was of the same luxury as other Pan Pacific's I've stayed in. Nevertheless, I would recommend and stay again in the future.
Sylvain B: Easy check in by 10am, hours before their posted check in hours. An amazing location with a great view of the north shore and well set up room.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view …More
Anat Halevy: We had an amazing stay. The hotel is beautiful, rooms are spacious, very clean and well equipped. Very convenient location and wonderful view.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet …More
Chris Fowler: First time staying here and likely will try another hotel first if we have to stay in Vancouver again.The room was very clean, quiet and comfortable . The staff were very pleasant and helpful and seemed happy to be working here.Bed was comfortable and the AC worked well. Pillows were a bit small and soft, but we had a good night sleep anyways.The reasons for for not getting more stars are:Parking is isn’t included, yes a small discount is given, and there was always someone patrolling the area, which a gave me piece of mind, but I have gotten security and parking included at hotels just up the street. Maybe it’s because I am not from the city, but $50+ for 24hrs of parking…. Ouch.No breakfast, or deals on food.TV, after a long day or running around, we couldn’t watch anything good or recent unless we wanted to pay. Now maybe I am wrong , but then it wasn’t clear how to watch anything good or recent.Didn’t try the internet.A hotel of this size, would be very difficult to paint and modernize, so I don’t mind that everything felt a bit dated.IMO not worth the price.
Benita Very nice!: We stayed here after disembarking from our cruise to Alaska to enjoy Vancouver for a couple of days. Be aware that this hotel does not provide any shuttles to the airport or anywhere else. Be prepared to pay for taxi service or tickets for the train, which is a 5 minute walk from the hotel.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Daniels Harry: Great location for boarding Alaskan cruise ships. Lots of food and shopping g nearby.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet …More
Chris S: Always comforting experience. We have had a lovely time here experiencing all benefits associated with Pan Pacific.
Paul Allen: A great place to stayFood & drinks: Good foodRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
Katie Steward: The rooms are spacious and beds very comfy. The views over the harbor are amazing. I would definitely stay here againWalkability: Great walkability, theres an underground passage that leads across the street so you can avoid the cars
Cody Bell: Great location. Our room was upgraded, free of charge :) beautiful harbour and city views. Great bang for your buck!Rooms: 5/5|Service: 4/5|Location: 5/5Hotel highlights Luxury, Great view, Great value …More
9. Sheraton Vancouver Wall Centre - Vancouver
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4.4
4133 reviews
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Address: 1000 Burrard St, Vancouver, BC V6Z 2R9, Canada
Telephone: +1 604-331-1000
Business type: Hotel
Taran Dhindsa: Upon arrival, We let front desk know that we had a young child, and that we were looking for a room that was a bit larger. In order to accommodate the front desk staff provided us with a room that was ready prior to the allotted check-in time and gave us a corner view suite. This was an amazing upgrade and we enjoyed the beautiful view of the city.Thank you Sude who helped us and gave us the best service!
Jacob Pallister: In the heart of downtown, this beautiful hotel and service levels are hard to beat. Great views all aroundRooms: Well equipped and always clean.Nearby activities: Anything and everythingWalkability: In the heart of downtown
Matthew P: Stayed on a high floor in the north tower and loved the views. Had perfect weather while in Vancouver which made the views even better with sun coming in to the room from mid afternoon. Although the room decor, carpet and drapes are quite dated, the room had everything I needed and the bed was super comfortable. The gym is surprisingly well equipped. Service from staff was excellent. Would highly recommend especially if you want a central hotel close to everything.
Ron Collins: Excellent hotel we used for three nights prior to departure on a cruise. Rooms were perfect. We did not eat here and cannot evaluate the restaurant. The gym is superior for a hotel. A very good bargain .Rooms: 5/5|Service: 4/5|Location: 5/5Hotel highlights Luxury, Quiet, Great value …More
Pam Struwing: Room was gorgeous and clean. Bed was comfy.Walkability: We walked everywhere and this hotel was within reasonable walking of shopping, beaches and restaurants.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Luxury, Great view, Quiet …More
Yedir: The location is very convenient, the service is good , the rooms are 8.5/10 need more modern stuff...like type C adapters etc..Rooms: Nice rooms , should be modernized a little bit ..Nearby activities: A lot of nightclubs and bars in the area (3-5mn walk)Walkability: Close to everything, restaurants , city center , bike station and bus etc..Food & drinks: Very nice bar/restaurant a little bit overpriced.Noteworthy details: There's two Towers , both have a check in counter . Wifi is good . 25mn from airport
HIROYA Norio: Double twinの予約を行っていたが、クイーンルームに案内された。フロントで予約と異なる事を伝えて変更希望したがその日は空きがないとのことで翌日に変更としてほしいとのこと。翌日に当初の予約のツインに変更してもらえた。しかし、外出から指定の時間にHOTELに戻らなければならず予定を変更することになった。その他はフロントスタッフ、清掃スタッフ、ベル、ドアマンも親切で良い印象でした。ロケーションは良く、高層な為に眺めも良いです。お勧め出来るHOTELです。
William Slade: Really enjoyed the experience during our once in a lifetime holiday.The venue had very happy and helpful staff which all added to our journey.
gilbert vickers: Great customer service they go out of they way to help you will be go backRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view …More
Sara Edgar: I’m not sure how this place has so many good reviews. You can tell it was once a nice place, but it certainly didn’t live up to expectations during my stay. The room smelled damp and musty upon entry and the shower curtain smelled like mold. I tried to call room service for dinner, but they didn’t answer the phone at all and I had to download the app to order online. Also called down to the front desk to request one of their listed available amenities and was told they no longer have contact lens solution. Overall just a disappointment and I’ll book somewhere else next time.Rooms: The way it smelled like a wet basement whenever you ran water in the bathroom.
Mitchell Singer: Solid hotel right in the heart of downtown Vancouver. Nice size room and washroom for a big city. Accommodating staff.Walkability: Right in the heart of downtown
Michael Harris: One on the best places I’ve ever stayed.
isaac oommen: Great location but not that much going on inside. I just went to pick someone up, and they said the rooms weren't great either. But definitely friendly staff, who were helpful even though I wasn't staying there.Location: 5/5 …More
Kelly: Clean room, great service
Aaron: I’ve stayed here around 6 times and this is just a very average hotel. I am an Ambassador Elite Bonvoy member. Front desk staff is usually pretty friendly. Breakfast in the Club lounge is included for platinum members and above or if you purchase club level rooms. The breakfast is buffet style and is very underwhelming. I prefer going to the lobby Starbucks than Eating the bagged scrambled eggs in the lounge... Valet parking is over $50 a day with taxes, very expensive, but on par for Vancouver. Each time I stay here the room layout is different, as they have many different layouts. Some better than others. At my last stay I had asked for an upgrade and this was granted, however the upgraded room was just a 2 bedroom room with no sitting area or anything. While I appreciated the upgrade, it didn’t really make sense to have 2 bedrooms as we didn’t even use the one room and just sat on the bed in the other to watch TV. This would be much better for a family though. The elevators in the South tower are a major issue. They take a very long time to arrive and this causes them to be very full, especially during peak hours. This hotel tends to be much cheaper than the other Marriott-branded hotels in downtown Vancouver, and in my opinion you’re getting what you pay for as I have stayed at pretty much all Marriotts in the area.
Linda Curley: Brilliant hotel in a great location. It is central to all tourist activities.Staff are very pleasant and helpful.Cafe one is lovely serving a great breakfast.Our room was on 21st floor and the views over vancover are amazing.
10. OPUS Vancouver - Vancouver
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4.6
485 reviews
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Address: 322 Davie St, Vancouver, BC V6B 5Z6, Canada
Telephone: +1 604-642-6787
Business type: Hotel
11. Hotel BLU Vancouver - Vancouver
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4.5
679 reviews
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Address: 177 Robson St, Vancouver, BC V6B 2A8, Canada
Telephone: +1 604-620-6200
Business type: Hotel
12. Victorian Hotel - Vancouver
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4.2
606 reviews
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Address: 514 Homer St, Vancouver, BC V6B 2V6, Canada
Telephone: +1 604-681-6369
Business type: Hotel
13. Rosewood Hotel Georgia - Vancouver
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4.6
1642 reviews
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Address: 801 W Georgia St, Vancouver, BC V6C 1P7, Canada
Telephone: +1 604-682-5566
Business type: Hotel
14. Granville Island Hotel - Vancouver
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4.3
562 reviews
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Address: 1253 Johnston St, Vancouver, BC V6H 3R9, Canada
Telephone: +1 604-683-7373
Business type: Hotel
15. Hyatt Regency Vancouver - Vancouver
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4.4
3271 reviews
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Address: 655 Burrard St, Vancouver, BC V6C 2R7, Canada
Telephone: +1 604-683-1234
Business type: Hotel
16. Delta Hotels by Marriott Vancouver Downtown Suites - Vancouver
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4.4
1277 reviews
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Address: 550 W Hastings St, Vancouver, BC V6B 1L6, Canada
Telephone: +1 604-689-8188
Business type: Hotel
17. Best Western Plus Sands - Vancouver
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4
1317 reviews
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Address: 1755 Davie St, Vancouver, BC V6G 1W5, Canada
Telephone: +1 604-682-1831
Business type: Hotel
18. Times Square Suites Hotel Vancouver - Vancouver
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4.7
193 reviews
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Address: 1821 Robson St, Vancouver, BC V6G 3E4, Canada
Telephone: +1 604-684-2223
Business type: Hotel
19. Wedgewood Hotel & Spa - Vancouver
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4.6
490 reviews
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Address: 845 Hornby St, Vancouver, BC V6Z 1V1, Canada
Telephone: (800) 663-0666
Business type: Hotel
20. JW Marriott Parq Vancouver - Vancouver
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4.1
4023 reviews
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Address: 39 Smithe St, Vancouver, BC V6B 0R3, Canada
Telephone: +1 604-676-0888
