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1. Broadway Camera - Vancouver
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5
247 reviews
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Address: 1055 W Broadway Unit #102, Vancouver, BC V6H 1E2, Canada
Schedule: Opens at 9:30 AM
Telephone: +1 604-733-9282
Business type: Camera store
Vlad Zymovin: Great store and professional crew
Ergün TEKİR: These guys are awesome!Yes I have come to this store to buy a camera bag, atomos battery and a cleaning gel. So they approached to me very kindly and professionally. They treated me so good and I thought that I should post something about it.Since I entered the store they welcomed me as it supposed to be, they explained everything very well, and compared other stuff eventhough I didnt excited at all. And at the another time, I had an issue with my gimbal+lidar combo. So they generously let me use their own gimbal to understand where did I make a mistake. And they made no profit on me at that time. So thank you for your gorgeous help.To sum up, if you are looking for camera or something related cameras or you need help about your gear, this is the correct address in Vancouver! Hope they will continue the way they do.🙏
cem demirli: I have gone this store to make my desicion more clearly between sony lenses and they were very helpful.No longer, i’m clear.Thank you.
Joel Kaplan: Great customer service and input
Emi P. Hoang: We had good experience with them! Really helpful staffs
Gurpreet Singh Photography: Very Coperative staff 😊
Ivan Chan: The manager at the store is pleasant to talk to, is knowledgeable and is very friendly. I would recommend Broadway Camera to camera enthusiasts and professionals.
Adriandr: Great place!
peter absolon: The manager of Richmond store was very helpful. He upgraded the firmware of my Sony 200-600 lens while I was waiting. Great service. Thanks a lot.
Sadie Teufel: Wasn’t informed of final sale policy only to be told smugly by the person on the phone that “they only sell new products”. I tried to return two days later a BRAND NEW UNUSED PRODUCT. Staff member was smug and a little too happy to say that. YIKES.
Hampus Danielsson: The personalities, skills and knowledge is top of the line. I won’t be going anywhere else!👌🏻
Ksenia Pauch-Nolin: I can't for the life of me remember the name of the man who helped me out here yesterday, but he was so so kind. I bought a pack of portra 400 film here yesterday and the man who sold me the film was incredibly chatty, friendly, and really knew his stuff. My experience at this store was wonderful thanks to this guy, and I for sure know where I'll be going from now on to get my film. Thank you so much!
Jon Rawlinson: The staff are great. They genuinely know and love photography and video! best camera shop in Vancouver!
Jonathan Lin: Great service. They have a wide selection of camera gear here.
Colin Lamb AKA: The Tone Wizard: Friendly, knowledgeable staff who want to help you. I will be going back soon.
Marie Van Hecke: I have purchased lenses from this store. I spoke with a sales person today asking some questions and sensed she really wasn't interested in talking to me. I was on the phone with her for 5 minutes. Hence I will not be purchasing anymore equipment from this store
Adam: Fantastic service, friendly staff eager to help without being pushy. I went in to pick up an obscure lens and they were knowledgeable and helpful. Definitely worth a visit, especially if you’re after gear that’s a bit trickier to track down.
wj: 店里有人会讲中文。服务态度很好，对相机也很了解。店里提供支付宝微信支付。
Kimberly D: A big thank you to Henry who arranged to have their last Canon 90D transferred from their Surrey location to this one for my fiancé to pick up. He was easy to communicate with, quick to organize the transfer (it was picked up and moved over that same day for me to get it), courteous and knowledgeable when my fiancé came in. We originally were going to buy from a camera store on the North Shore but their customer service was very disappointing when I asked to have their 90D moved from another location with the intention purchasing it that day. That was not the case with Broadway Camera and in the future I will definitely be back to support their business!
Sevan Gunbilir: Best place to buy sd card, Camera or tripod.
Adam Woodhouse: Had a fun time here with Steve? The British guy.
2. Beau Photo Supplies - Vancouver
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5
176 reviews
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Address: 1401 W 8th Ave #110, Vancouver, BC V6H 1C9, Canada
Schedule: Opens at 8:30 AM
Telephone: +1 604-734-7771
Business type: Photo shop
Megan: Favourite camera store. Always helpful down to earth staff. Great selection of used equipment. Various departments that specialize in a variety of services.
Alissa .R: Best film assortment in Vancouver, also a great selection of used film cameras, really great shop!
Michel Senay: Kudos to Beau for keeping rare photo supplies in stock so that us Canadians don't have to import. Questions I had were promptly answered by email, the item I was looking for was in stock and at the right price, they shipped it fast and very well packaged. Extremely satisfied by the whole experience. Thank you!
Shamus Osler: Knowledgeable staff with a large selection of analog gear & equipment.
Ara Wilmot: The staff who helped me today were knowledgeable, friendly, and willing to go the extra mile to help me out. Very welcoming store with everything you need.
Ellen Sjöberg: Nicole and Marley were so helpful!
Michael Nikolich: Great, friendly and very professional staff. Very helpful and honest. Love this place
Sun Woo Baik: Everyone at Beau is knowledgeable, friendly, and helpful. Mark helped me a bunch at the print station and I got great results. Highly recommended.
L. F.: They fixed my Nikon camera in less than 5 minutes.Best camera place in Vancouver, no question about it.Thank you so much!!!
Taliesin River: Very cool photo store with tons to explore, very knowledgeable and helpful staff!
Brennan McDonald: Great selection of film cameras with a knowledgeable staff. They stock everything from entry level cameras to professional equipment such as lighting and studio equipment.
Simon Ratcliffe: I’ve been using Beau Photo, as my go to photography store for a number of years. Originally, Ken helped me set up my studio and since then I’ve had the pleasure of working with Jason in rentals, Hunter at the front counter (now Mark), Mike with printers and screen calibration, and Nicole and Meghan on all things used and film! They feel like family and I know I’m a better photographer because of them.One year later and very little has changed! Still an exceptional experience provided by exceptional people. When looking at any one of my images, I’m very aware that countless experiences, learnings and people have contributed - the staff at Beau Photo feature prominently in that extensive list.
Rosanna McNulty: One of my favourite photography shops in Vancouver. Great for professional rentals. I have bought several poles and mounts for my studio lights and background. It’s also an amazing camera museum!
Jon Morris: Very helpful shop
Bernard Ng: The most reliable place in town for photography equipment and rentals. The staff are super friendly and knowledgeable.
jack Zheng: The clerk is very nice. If you want to pick up a cheap camera, this is not a good place, but there are always many styles and styles of film cameras, and the film is also very complete. The price of the film is also very reasonable, and you can even buy it for developing. I have coveted the Hasselblad in this store for a long time, and there are some cameras that can be offered for bargaining. This store is more like a customer-to-customer platform. I really like this store!
Kirk Chantraine: Very nice, candid staff who were super helpful. Great selection of new and used gear, and also rentals to try out.
Ingo: This review is mostly about the used film-camera department, because that is where I buy the most things. I have only made one digital purchase (thanks, Mike!), which was also a good experience.The staff at Beau Photo's vintage camera counter work hard to keep me coming back as a customer. I started visiting the store about ten years ago. By now they know what kind of old cameras I like. Sometimes they even email me to tell me that an interesting old camera has arrived, so I can go see it.Nicole's enthusiasm for all old cameras, and Meghan's friendly, ready helpfulness, have been mainstays over the years. As other staff have come and gone from the analogue department, Beau seems to have hand-picked each of them for friendliness and enthusiasm. At first I was shy to even enter the store, because I thought it was for professionals, not for hobbyists like me. Beau's welcoming staff have made this one of my favourite stores.I also work in retail. I appreciate how much energy the staff put into making each visit to the store a good visit, and I look forward to the next visit. Plus, I get to buy some cool old lenses and cameras once in a while. This department feels like a kind of community hub for old camera enthusiasts. You at Beau have built up a destination store here in Vancouver.Part of what makes this store so good is the no-B.S., unfiltered, straightforward communication. It is friendliness with real opinions, and that builds trust.And thank you to Mike in digital who sold me the Z5! I appreciate your help and advice!
M D: I just wanted to give some positive feedback. I’m newer to the ‘photography world’, and it can seem daunting at times. There are so many details, things to remember, equipment to keep up with…and want to thank you for assisting me with it all. I always try to get assistance from Nicole, when I visit. She has a perfect combination of knowledge & patience (with my million questions and overthinking. Lol). It’s great to go somewhere that the employees are approachable and trustworthy…in my travels, I realize this is a rarity. Thanks again!
Jovin Shumbusho: I needed to print something using an inkjet printer and the staff was very friendly and helpful. I has some issues with photoshop and they guided me through each step and provided clarification on different settings. Great service!
Tomo Tanaka: I have been shopping at Beau for over 35 years and love the store and the staff who work there. They are my go-to store for anything photographic.They have supported me extremely well from my early film days to current digital technology and are very knowledgeable and friendly. Beau has the best selection of analogue cameras, film and darkroom gear in Vancouver.Beau has always been a strong supporter of the photographic industry and professional photographers for many years.I look forward to their newsletter every month for advice and updates on the latest photo gear.
3. Leos Camera Supply - Vancouver
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4.9
184 reviews
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Address: 1055 Granville St, Vancouver, BC V6Z 1L4, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-685-5331
Business type: Camera store
ASHLEY TONELLI: The guy is very rude
Mei Yuan: awesome place, they are so knowledgeable and friendly.
Volare Media: Amazing service and pricing. Highly recommend!!
Mark Dozlaw: I will be getting all of my equipment here from now on. Recently bought a new Canon DSLR/Rode VideoMic Pro from Leo’s and I couldn’t be happier. Peter (staff) is incredibly knowledgeable and helpful. He made sure that I got everything I needed and that all of equipment/accessories were compatible with each other. Amazing customer service and good prices. Save yourself time, money and stress by shopping here from experts instead of wasting your money at a big corporate electronics store.
Jon S: Competitive prices, good location to drop in while shooting downtown. Legitimately consistently the best customer service I have ever experienced. Staff are always friendly, enthusiastic, informative and patient. They are always happy to field questions and help you make informed decisions, including refferals to other businesses that could better serve you. I always inquire here first when I need new equipment. It's easy to see why they've been around 30 years, and I'm sure they'll be here another 30.
Mia Knezevic: I got my new camera in the mail and came in here needing equipment and literally knowing nothing. The staff were so knowledgeable and helped me pick out everything I needed to start with. They helped me save money by picking a starter lens and I was able to spend more on other supplies like a backpack. Will definitely come here again!
Cesar Calle: Excellent place
Derek Ulrich: Service that only a small shop can give!
Peter Liang: Very helpful and knowledgeable staff. Went in today and have a camera lens checked. Peter (name of employee) went above and beyond and gave me great advice and service even though I didn’t end up buying anything. Will definitely be my store of choice for camera and supplies. Thank you.
Hinge Productions: Peter at Leo’s Camera is very knowledgeable and honest.
Daniel Sainz Zavala: He was super helpful, you can tell he knows about photography and camera gear (and rightly so, he told me he's been in this business for more than 30 years now). He sells quality stuff at a very competitive price. Would totally recommend you to check his store out 👌🏽
Miguel Fernandez: Excellent service. Great selection.
Virtual Photo: Love it
Rambling through the digital age: Always have what I'm looking for! Very helpful 👍
Leslie Poulson: Awesome helpful staff, super friendly, lots of stuff in stock that I couldn’t find anywhere else in Canada, SUPER fast shipping after an online order, packaged well, 100% would recommend 👌🏻
Diego L: Opens late, closes early, and it’s only Monday to Friday.
Dakota Dore: Extremely helpful and honest. Quick shipping and great service!
Niels-Daniel Moonias: Visited Vancouver for a photoshoot job, checked local stores for a Nikkor Z 24-70mm lens for my Z6-when Leos Camera Supply came up.After checking the store for a while I was engaged by a staff member, who was instantly abrasive with me, and came across as interrogative to the point where I felt uncomfortable. As if my intentions in the store were nefarious. Giving me slight up-and-down looks, as if probing whether or not I had the money to even be worth the "effort" he had to put in-to make the sale.From my first time experience, I would not visit this location again for any high-end purchases, especially not whilst dressed in casual attire...Ended up purchasing my lens with a few new light stands at another location.
Nico: Excelente servicio con atención personalizada y consejos expertos.Siempre es un gusto volver a esta tienda, siempre me voy con productos de calidad y mucha satisfacción.
Nick Pegg: Legendary spot
Mark Adam: One of my favorite camera shops ever. The people who work there really know cameras and can give you great advice.
4. Kerrisdale Cameras Ltd - Vancouver - Vancouver
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4.9
218 reviews
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Address: 2170 W 41st Ave, Vancouver, BC V6M 1Z5, Canada
Schedule: Opens at 9:30 AM
Telephone: +1 604-263-3221
Business type: Camera store
Sunil Bhatt: They made my passport photos in 5 min. for a reasonable price. Great service
wes foulds: Good deal
Johnny Extreme: Shout out to Kerrisdale Cameras for selling me the best priced used Canon EG-E1 (red) in all of North America! Trust me, I looked. Got the unit at a great price obviously and the shipping time and packaging was pretty decent from coast-to-coast across Canada! Only thing I might suggest is that they should try implementing some photos for their used items so it's less of a gamble, however, I lucked out and I'm very satisfied. Thanks again!
Abigail Lo: Helpful and friendly service! Staff is patient and knowledgeable
Kimia Mansouri: They always help you out if you have questions. Everyone who works here is very patient and friendly. Wayne is supper friendly and takes the time to help you out. I go here to develop my film photos. It is a bit pricy but not more expensive than any other place.
Kris Starr: Never bought a camera before so i was nervous coming in but Desmond was great and i felt like he went above and beyond to help me find everything i needed. The staff here are really friendly and helpful.
Henry Chen: Bought my fujifilm lens here, good price and very knowledgeable staff. I also develop my film here, great price, fast service, good quality!
todd lee: The most expensive camera store. Everything is overpriced
K T: Good and reliable service
Melissa Young: I brought my film in to get developed and when I returned to pick it up I was given film that belonged to someone else. Not only was the staff unhelpful in finding my roll of film they also promised they’d get back to me with updates and I’ve heard nothing for weeks. They lost an entire roll of memories I’ll never get back and don’t even have the decency to call and try and fix the situation.
Gregory Kehm: Very knowledgeable and helpful staff. Large selection of cameras including a selection of previously owned camera bodies and lenses.
Khrystyna O: I’ve got my film developer in a day. Can’t recommend enough!
Dylan Jenkinson: Super helpful staff
linda Richmond: Great service and photos
Shekinah Moyes: We came with previous model cameras and Paul helped us get the best value for the trade and suggest us a suitable newer model for our production need. We really appreciate for his help and professionalism. Thanks for the great shopping experience.
Souvik Basu: Very cheap price for photo prints. Good quality. They have an online site to upload photos and can deliver home for $5.99. That's super convenient. Photos come a bit darker than visible on screen, please brighten the photos in a photo editor before sending them for printing.
Lukas Johnston: Kerrisdale Cameras is the best! Staff member Wayne went over the top to ensure I had a great experience by helping me with several problems I was having with my camera. Very personable staff and always great quality images when developing my film :)
Cristiana Bonifacio: Been developing film photos with them for a year now. Quality is always amazing and they offer student prices as well. Knowledgable staff who know their stuff. Also got my film camera from them, highly recommend
Gillian Matear: I went in to get an Australian sized passport photo. I was quickly served and was surprised how quick and easy the whole experience was. I was in and out in about 15 minutes and was very happy with the photos I got
Todd M: Gordon was great and very knowledgeable
Amar Thanki: Amazingly patient staff, knowledgeable and immeasurably helpful! Good prices (on par with others) and go the extra mile to let you try before you buy.
5. Kerrisdale Cameras Ltd - North Vancouver - North Vancouver City
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4.6
93 reviews
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Address: 1833 Lonsdale Ave, North Vancouver, BC V7M 2J8, Canada
Schedule: Opens at 9:30 AM
Telephone: +1 604-985-9505
Business type: Camera store
Christopher Ramsay: Had to buy universal adapter for camera had on for 45 bucks. So happy.
Mia November: These guys are so helpful! Came in a while ago with a strange camera rig I wanted to build, but didn't totally know how to figure it out. The man working went into great detail, pulled up various examples, and helped me look for affordable parts. Really appreciated that he helped share his immense knowledge and point me in the right direction
Monika Boldak: Great camera store good prices and helpful staff
spanishchannel cahcsdvs: Go there to see a smelly bear hibernating, they don't know much about cameras.
Lolly Kruger: Really quick and easy to get passport photos done and helped me find a place to take digital camera lessons as well. Very helpful staff!
Gary Dawson: Helpful, knowledgeable, and no question was too small. What customer service should be. Great store
hooman nematolahi: The staff was helpful and kind.
Tanay Parab: Pretty cool place to get your camera gear. Been going to them for getting film stock! They also have cool people who help with decision making.
Jenna Brotherston: Placed an order Online and received the item a few days later. Best price I could find online and one of the only places with Filters on sale for Black Friday. So happy I could buy locally! Next time I need anything camera related this is the first place I will look.
Myrosha Daley: Love this place. It’s nice to have a local spot to have film developed.
Alphonse Quenneville: Best Camera Store on the North Shore....
Oguz Erel: Awesome service. Absolutely recommended.
Salvador Gómez: always helpful, great service, kind staffwhat else can u ask for?love y’all 3
Satu Bell: I was so delighted to be served by Jeff whose knowledge of camera gear is impeccable. His 30 somewhat years of experience of serving professional photographers and keen amateurs still shows his enthusiasm and eager to assist.I am looking forward to shopping all my camera gears in North Shore Kerrisdale.
Kyrani Kanavaros: Leo's loss is Kerrisdale's gain. Needless to say I was thrilled to hear my favourite photo expert Jeff Gin joined Kerrisdale and is now store manager at the North Van location. Knowing other Leo's staff joined this company, I am hoping Kerrisdale will level up and start catering a bit more to pro photographers and carry more studio gear/tech as well. I have known Jeff since the early 2000s when I began my photo journey as a hobbyist. He is my go to source for anything I need and he will always give me an honest opinion based on what I need. I am more than happy to make the trip to North Van to buy from him. Most recently I upgraded my camera body and he was my first call and thankfully this location had what I wanted. Looking forward to continuing my professional relationship with Jeff here at Kerrisdale. I have many photographer friends who live on the north shore and hopefully they can get what they need as I know that they travel to Vancouver or shop online for their other pro needs. My suggestion would be to carry strobes, gels, lighting stands, tether cables, v flats (that might be a tough one), seamless, whatever. I needed tether cables for the new camera so I had to go elsewhere for that. It would have been great to get everything in one spot. Otherwise, I will be back for my 2nd mirrorless body, hopefully sooner than later.
Isabel Kaiser: Great place to get all sorts of camera equipment, including used cameras. Not as many used film cameras in-store as I was expecting. The website is a little misleading because even though you can select a store location to see what items are in their inventory, it does not mean they have everything in-store. If you call ahead, however, they can check where a certain product is and ship it to a closer store location for free.
Kimberly D: Limited stock available and when I asked about a camera that wasn't in stock the staff member offered to transfer it from another location. I was told it would be there the following day but then got a call the day after that saying it had not been moved because someone had now put it on hold. Their solution was to call me 3 days later (they were going to hold it from the Friday to the Monday) and if that person did not buy it then they would call me to come pick it up. I did not want to wait for Monday so I said that's okay, I'll check other camera stores to which they replied no, we will transfer it Monday for you 😂I ended up driving off the North Shore to Broadway Camera for better service and am very happy with my purchase.
Dan James: Had the pleasure of meeting and chatting with most of the staff here. They are all so kind, patient and helpful. Definitely lovers of cameras and can explain things very well.
Rama Arafa: Excellent quality passport photos - were ready in 2 minutes.
Sanaz: I went there for my passport picture and I don’t know if it was the light, camera or what that my picture is now the best picture of me recently. Highly recommended.
Benjamin Solberg: These guys and gals are great. They know thier stuff, and can help you with yours.
6. Kerrisdale Cameras Ltd - Burnaby - Burnaby
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4.6
156 reviews
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Address: 4429 Kingsway, Burnaby, BC V5H 2A1, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-437-8551
Business type: Camera store
Khaled Helal: The staff are super friendly, very professional, and know what they are doing.
Daniel Yuan: Prompt, friendly and professional service! Received my passport photos under 15 mins
Jaci “JB” Benson: Wonderful customer service when trading in my camera to upgrade. Everyone over the phone and in the store was incredibly helpful and knowledgeable. Will definitely be coming back for future camera purchases or photography info!
Hugh Jiang: The owner and staff are very friendly and easy-going. I had my US visa application photo here, and I can’t be more satisfied with the service! Good place for students too as u will get a discount for it.
Tsomo: Very nice employees, affordable prices, and fast services! I’ve gotten multiple posters printed here and the quality & efficiency is great. I also regularly come here to develop my film.
M L'Esperance: Friendly, professional, top notch service from the staff here. For a small store they carry a lot. I have bought rolls of film, filters, lens caps, and I also bought my most recent digital camera at this store. Excellent prices on used equipment backed with a guarantee. It's great to have this shop in the neighbourhood.
M B: Very helpful and friendly! Great prices as well
Julia Gair: This place has the kindest workers and they are super efficient! They even give you a student discount :) highly recommend.
Dominik Lee: Had an excellent experience here. Came here for passport photos, along with photos for my international driver's license. Mark was extremely helpful and efficient, helping me take great photos in just one shot, and developed them within 5 minutes. I was in & out of the store in under 10 minutes. Pricing was also very reasonable. I will be returning again for all my photography needs in the future!
Yang Helen: 今天去该店拍了美签照片，工作人员一个会说中英文的男生 非常nice 2张照片加电子版的税后才$22.39 照片效果也十分满意。强烈推荐希望门口招牌能再明显一些 让经过门口的路人也能看到
Logan Makohoniuk: Had a roll of film developed. The prints came out nice and the service was friendly.
Michael: Excellent passport photo service!
Mirage Leung: Mark, Shiraz and Jeff are absolutely phenomenal. You will be in excellent hands with these experts who treat every customer like they're family. I can't recommend Kerrisdale cameras enough!
Olive Tran: I started coming here to develop and scan film, and every time the service has been amazing. Everyone is so friendly and really takes the time to help you out. I can't speak highly of Kerrisdale Cameras enough.
Ali: Happy with the service. Nice people
Derek C: We got a passport photo here and the service was above and beyond any other photo/camera store that I've ever been to. I've been thinking about getting into photography and from this one experience alone, I'm likely going to go back there for advice and equipment.
Edward Chukwurah: I only needed passport-sized photos this time, but if you're looking for photography gear, this is also the place for you. The people are very friendly too.
Kim Ngo: Got some PR photos taken here. Quick, professional, and highly reliable—the process was easy and took less than ten minutes to get in and out of the store.
Terry Cioni: I have been a long-time customer of Kerrisdale Cameras in both the Main store and Burnaby locations. Krista at the Main Store is the best, full stop. Mark and his team in Burnaby are exceptional and I have always felt they value me as a customer no matter the size of the purchase. I refer to them as the "Mighty Burnaby Kerrisdale Cameras" they may be a small location but they are mighty in customer service. Shiraz is my go-to, he is always on top of things and is knowledgeable and helpful. I think it is safe to say Kerrisdale Cameras has the best customer service on the Lower Mainland. Give them a try, both used and new.
Yi Ling Kuo: I was very satisfied with our first photo ID back in 2019.so I returned to the store last weekend, the photographer had a flashlight issue when he was taking my photo, and he changed the battery and retook it at least 5 times, my final photo still looked darker than my husband's.overall, Photo ID services are more affordable than most pharmacy stores.
Matt Kiefer: Knowledgeable and friendly. Gave us some good recommendations on lighting gear.
7. Henry's - Vancouver
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4.3
276 reviews
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Address: 555 W Broadway, Vancouver, BC V5Z 1E6, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-871-8163
Business type: Photo shop
Back to the App: Do not recommend buying from Henry's. It take more then months to get your items and they do not know when to get it. They should not take money before when they get the items or know when to get it. At least tell costumer it might take more then months. We can not do anything it is up to suppliers. My experience with Henrys camera was Canada's worst Camera store.
Sidney Talaro: Nice camera equipment store with friendly, easy going staff.
Ergün TEKİR: I bought couple camera gear from henrys camera store. I would like to say something about their staff. There was a guy whose name was Izzat, so he is very kind and helpful. He treated me very professionally. His knowledge about tripods and godox lights was literally impressed me. And I think I bought correct stuff for my demand. I am giving 5 star to henrys just because of this guy. However I cannot say much about others. I went to this store 2 more times but I couldnt see same effort from other salespersons. Anyways, if you need camera stuff or you are interested about cameras, I would recommend these guys. Thanks.
Nathan Pangilinan: Excellent costumer service!
Ed Lau: Made an order in July of 2022. Product didn't ship. Was told I couldn't cancel because special order. Waited another 2 months. Was told the same thing. Finally contacted them today and after 9 months, they said it wasn't coming and they'd cancel. Ordered the same product from a different retailer and got it in 3 days. I'm guessing Henry's didn't even bother with "special orders".
WMJ: Very professional staff
Proud Canadian: Went to trade in a lens today. They charged me $3000 for a year ago the lenses in mint condition they offer $1300 trade in never trade a lens in at Henry’s. they totally tried to rip me off and they resell those lenses for 2400 used
MUHAMMED SIRAJ U M: Good selections
Emmie Santos: Professional staffs, friendly and accomodating.
Irina Stelmakh: My favourite cameras store in Vancouver
Aditya Chinchure: Knowledgeable folks, and a huge collection of products.
RURU Y: I bought a tripod. The clerk was very nice and told me how to use it kindly.I’ll come by again if I need some equipment for my camera.
Arvind Ravikumar: Perfect place to buy a camera. Excellent service by the Asst. Manager Ara.
Heïdi Clos: Thank you so much Ella for helping me choosing my camera. You are the most friendly, sweet listening young lady ! I got the best advice and would recommend 100%. I had a very lovely time in store thanks to you so thank you again !
Min Cooper: Ordered an item online on Black Friday that showed in stock. After zero notification 2 weeks later I followed up. They told me it was not in stock. Others have reported that they sell things online that they don't have in stock. I wouldn't have bothered ordering if the I knew the item wasn't available as other sellers actually had the item in stock for the same price at the time. I was then told I'd receive my item when in stock with no indicator of when. On Boxing Day I noticed their inventory system showed it was in stock so I contacted them again - they should have simply sent my order without prompting. They told me they would process my order right away which means nothing would have been done without me reminding them. Now it's another 2 weeks later and no email with any follow up. Exceptionally poor customer service. I would not recommend.I am not surprised at the high volume of 1 star reviews.
KERP Photography: Big shop and nicely organized. The staff is incredible. Not only they are professional and will help you with honesty, but they give you time and space instead of chasing you and forcing you to buy like other stores do. Definitely a shop I never get tired of shopping. Highly recommended.
John Jankowski: Very helpful staff. I was able to buy a tripod at a good price.
Sean Asprec: Pre-ordered a lens half a year ago and have been paying it through their financing system ever since then, only to find out now that there’s no record of me pre-ordering it or purchasing it whatsoever and I was even told that it may have been cancelled. I have the invoice and receipt of purchase and everything too. Wasted so much time and money when other stores already had the lens available on their shelves a few months ago.Terrible pre-order system.
Jennifer Chin: Leo at the Broadway location was extremely helpful and very knowledgeable. Definitely will come back for any printing and camera needs!
Christopher McDonald: Ordered a product online described as excellent, lens arrived in very poor condition. Contacted Henry's and they took 7 days to get back to me about the lens and asked me to return it. Now 7 days after they have signed for their lens and received the return I have still heard nothing about getting my money back. Expecting to be submitting a claim to Visa at this point. These people are a joke.
Ekaterina Ungvitskaya: Called the store asking for a certain camera part. The guy on the phone was very rude. He told me without even thinking into my problem that I need to do this and that. When I asked to come to the store he said they are very busy and when I said I want to feel welcomed in the store the answer was "whatever".I went to Kerrisdale Camera instead and had wonderful experience there. The staff was very patient and in the end I purchased necessary equipment.
8. Kingdom Photo Ltd. - Vancouver
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4.7
22 reviews
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Address: 3263 W Broadway, Vancouver, BC V6K 2H5, Canada
Telephone: +1 604-737-6839
Business type: Photo shop
4worldlovers: 
Kingdom Photo has been on Broadway ever since 1995. With over 25 years of experience in the photo industry, you can expect nothing but outstanding service and professionalism here at Kingdom Photo. Whether it be normal or large scale photo prints, passport photos, portrait shots, wedding photography, or any of our other services, you can expect superb quality at very reasonable prices.
Kingdom Photo has been on Broadway ever since 1995. With over 25 years of experience in the photo industry, you can expect nothing but outstanding service and professionalism here at Kingdom Photo. Whether it be normal or large scale photo prints, passport photos, portrait shots, wedding photography, or any of our other services, you can expect superb quality at very reasonable prices.
Saukok Tiampo: I called the shop at 2:30pm on the Saturday before Mother's Day, after speaking to several shops which were too busy to work with me. Andrew printed my photos within 1 hour and I bought photo frames to go with them, all in time for Mother's Day. Awesome! Thank you!
A: Nice owner, good price, but poor photo quality, need to have it redone else where.
Andrew Iverson: Wonderful service and great quality photos. I have gotten most of my passport and other photos done here over the years.
Isidora C: I cannot stress enough how wonderful this shop is. I ordered a large print and it came out with the colours a bit off but I did not see until i got home. I emailed them to let them know I wasn’t satisfied with the quality and not only did he reprint, he stayed there much past closing time (10:30pm) to reprint it for me and ensure I had it in time for Valentine’s Day. I picked it up at 10:30pm and it was perfect. The gentleman was so kind and helpful as well. I would recommend them 100x over because they genuinely care about their clientele and doing a good job.Thank you so much!!
MHC Chang: Great place for passport/visa photos, graduation photos and LinkedIn profile photos. Owner and photographer Andrew is pleasant, patient and professional. The studio in the back is clean, comfortable and well lit. Email responses are prompt. Good value for money and a hidden gem in this part of Vancouver. Our family first came to him when the kids were young and now the “kids” are in college/ working already! Highly recommend Kingdom Photo!
Nalan Goosen: Paid $20 for two passport photos, hard to find those kinds of prices in Vancouver. The guy knew the requirements immediately. Totally recommend
Iris: I don't usually write reviews, but the service was so good that I felt inclined to leave a comment. I went to get a passport photo taken, and I was in and out within 15 minutes. Not to mention the photos look great too!
Jerry zhang: Best passport photo I took ever, the owner is pretty nice, thanks so much.
John Fellows: Friendly service, great quality and parking access.
Dmitrii Lobanov: Fast and pleasant. I had to print a couple of documents. It took 5 minutes at most. Definitely recommend.
Zahra Sharghi: Andrew is Professional, Dedicated, Fast , Caring and Thoughtful . Highly Recommended. Best Place in Vancouver area .
Jeff O.: Excellent. The photographer was fast, efficient, friendly, and talented. The photos came out really well for a very reasonable fee.
Nurlaila Jamil: Been coming here over the years since 2016 to take visa photos for Canada and the US, and the gentleman who has been taking my photos and running the store has been extremely polite, fast and very attentive to details. Really appreciate his work and happy to see that the store is in still in business. Thank you.
Morris Gordon: He's got a good eye, and always does a good job with our framing and our photo printing. Prices are reasonable.
Stacy Friedman: Great service!We lost our pictures on the street, someone found them, brought them into the store and the owner found our phone number from a previous call and let us know.Thanks so much!
Edward Park: If your previous passport photo is not satisfying or looks like a criminal, this place is where you should go. The best passport photo ever. Actually, one of the best photos in my life that I want to keep forever. I was so surprised by the quality when I received it. Since I took the photo here, I did not go anywhere else.
Patrick Burns: Glad they are still in business.
Kassandra Thompson: Miri you are such an amazing photographer. Watching you capture Meghan and Tanners wedding day was truly spectacular. It’s very easy to say you are passionate about your job!
HCC L: Nice store service for taking photo and very good kind pricing to buying Picture frame such staff as well.
Ian Cragg (scuba21): Friendly service! Also quick and efficient. Got a few childs passport photos done and they looked great!
Dean Leung: Highly recommended for children's passport photo. They setup so you sit right next to your child to comfort and get them ready for the picture. The photographer knows how to work with kids. We went here after going to a big box place where the passport photos were rejected and the staff did 30+ shots to the point we had to leave and try this place.
9. Broadway Camera - Richmond
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4.1
127 reviews
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Address: 5300 No. 3 Rd #955, Richmond, BC V6X 2X9, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-232-9278
Business type: Camera store
E Z: The Fujifilm trade-in event is not what you think as a car trade in. Customers have to pay the full price tax, then reduce the credit what you get from yr old camera! No trade in tax saving !
Ayten Gasanova: Супер !
Bubu: Took my PR card photo. Quick, kind and affordable. $29.99 plus tax for digital and one physical photo.
Jocelyne Lin: Great customer service, recommended for passport ID photos.
Timofey Zvezdov: Хороший магазин фототоваров. Большой выбор. Приятные цены, можно найти дешевле, но все по доставке. Здесь можно потрогать руками. Или заказать с доставкой в магазин. Так как для управления дронами (более 250 гр) в Канаде нужна лицензия, в магазине есть хорошая памятка. Весь товар можно посмотреть на сайте.
Zhang Steven: Friendly sales
gene figueroa: Customer Service is very good.
Mark M: A few reasons why I give this place 5 stars.1) selection2) price3) cost effective adviceI've been going to Broadway camera since they were in Aberdeen mall. Pretty much the first place I'll go for anything.
Marc G: Staff was very helpful and kind and went above and beyond in helping me with my issue. Thanks to Henry I was able to make a successful application in a short amount of time.
James Lesosky: My first experience with Broadway Camera, I attended their Nikon trade in event November 12th, 2022 as I had a two week trip to Cairo, Egypt starting the next day. Although the trade in value given for my D4 was disappointingly low, the event gave me the opportunity to meet a fellow amateur photog who had previously upgraded and purchased a Z9, the same camera that I was thinking of upgrading into.This meeting proved fortunate, as by random chance, Henry at Broadway Camera had one of the elusive Z9 ‘s in the store set aside but available for purchase. In my meeting with the Z9 owner, he told me of his experiences with the incredible ISO range of the Z9 .This prompted the selection of a Nikkor Z 24-120mm f4 to be added to my purchase of the Z9. This S-line lens was on sale due to the Nikon fall promotion, perfect timing for the trade in event. The FTZ II mount adapter that I purchased I will allow continued use my f2.8 F mount lens with my Z9.Thank you Henry for your help and expertise.
Amber Wu: 抱着试一试的想法去找朋友两个多月前的照片记录，得到非常耐心细致的服务。谢谢Henry 和同事们！
Ling Wan: Referred by a friend who’s regular clients of them. Michael is a very nice guy and knowledgeable. I’d definitely back for my next camera and recommend to my friends as well.
Pushpdeep Singh Baweja: I loved the service. Staff is so patient and knowledgeable, helped me to choose my first mirrorless camera. I visited the store three times and all the time they were available for my help. It was hard for me to take decision as I was looking for a budget friendly camera. Their Manager Michael and the staff are the best in providing a good customer service.
Sacalamachia: Service is good and the price is fair
carla b: Henry was very helpful! I’m still very new to photography, and he took the time to explain how my new camera worked and helped me set everything up! Thanks for the great service Henry!
Henry Liu: Friendly and nice staff. Lots of brand cameras to choose.
Amy: Friendly and knowledgeable staff. I had an amazing experience several years ago when I purchased my first DSLR (Canon 7OD) from this location. Finally decided to go back for a new tripod/microphone set and was delighted by the amazing staff & service. I was recently helped by Steven and Michael who were both very patient and accommodating. This is definitely my go to place for anything camera/photography related.
Ka_trina R: The staffs are all enthusiastic and patient. They also gave a lot of suggestions on the product that helps me to know what is the best option for me. Good experience!
capulet art: Excellent service by Michael and his team today. They stayed passed closing to answer our questions and help us choose the right camera. Definitely coming back.
Marco Pan: This store is well equipped and has many premium and also low end products that fit your need. “Henry” assisted us and was very well informed and helpful, and even suggested a backpack that we later found out that many stores including Best Buy or London Drugs does not have available. I will highly recommend coming to this store in Richmond before entertaining any other ones. Thank you for your awesome service Henry!
Corp. FinSky Wealth Management: Worst experience. Very unprofessional Canadian PR card photo required non-smile face, but they did not even know this and took smile photo. They did not even remind us or even find out when print out photos. Because the photos did not meet requirement, my parents had to come back from China before their scheduled date. Second time, when taking Chinese passport photos, they did not give us and keep digit photos but this is actually required. Extremely unprofessional.
10. Broadway Camera - Surrey
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4.4
166 reviews
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Address: 10153 King George Blvd Unit 1063, Surrey, BC V3T 2W1, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-588-9282
Business type: Camera store
Veena “Veepeetree” Petrie: Passport photo is 17.99 and in the payal district it's $5. Why the horrible pricing by the local stores for 2 little photo's. Re look at your cost to a very hard time in our community. Not alone, also includes Culprits like: Canada 🇨🇦 Post, Shoppers Drug Mart and Walmart..sad
Natnael Amanuel: Great service from customer service 👏
Tharaka Mapalagama: These guys deserve 7 starts!! I've been dealing with them for over a year now and I must say that their services always exceed my expectations. They are super friendly and very knowledgeable. You feel welcomed and well served, everytime.The best camera store I've ever dealt with.
Abhijot Singh: Quick and excellent Service. Great staff. I wasn’t sure about photo size I needed so they provided me 2 sets and charged me for just one.
Kerry Osbourne: Very nice workers who know alot about cameras.
Jithin: I recently purchased the Sony A7IV from Broadway Camera and was pleasantly surprised to receive a bonus package including an additional battery, screen guard, and 64 GB memory card. This is a great value compared to other retailers like Best Buy, who do not offer any extra perks. Additionally, Broadway Camera offers photography classes that I was able to attend. This was a great opportunity to enhance my skills. Overall, I highly recommend Broadway Camera for all your photography needs.
Mandeep Bhatti: Staff is kind and knowledgeable.
Pedro Pimentel: The staff is friendly and helpful. I recommend it for documents photos, you event can get both physical and digital versions
naveen reddy: Amazing customer service. Never seen so helpful staff. I had a big request of asking for a soft copy after 2 weeks of taking our photo and they provided me with one in 15 minutes of requesting it and without any charge as a curtesy. You guys are awesome. Please visit this place and you will not be disappointed.
Steven Li: Pre-ordered a newly released camera from this store and received the first day available in Canada, even before lunchtime! Great job!
Journey to Healing: Excellent service. Knowledgeable. Sold me what I needed. Will definitely return. Thank you.
Neil Urry: Wasnt able to resolve issue but did have some helpful ideas that may lead to solution
Shayan K: The guy in the store was very helpful in taking and developing pictures
Mick Singh: Shopped my usual camera gears here, good customer service, must recommended!
Glance Videos: I had called the store and later dropped by for some camera related solutions today. The customer service guy was very helpful in resolving my camera issue despite being purchased from amazon. Very grateful!
Jo-Ann Murchie: So disappointed and confused why simple photos were not able to be printed. Great shots and no print for one of two people. Had to go elsewhere to get passport photos redone.
glb-p the third: Purchases lots; great staff; enjoy going there....WORST WEB SIGHT I HAVE EVER TRIED TO USE.
Corina P: Came in with questions, seeking advice, and Julian was super helpful. Will definitely return here when I am ready to buy. Thanks!
shahla amooaliakbari: Worst experience in my life. I wish we had 0 * choice as well. I don't know why they hire people who cannot communicate in English properly. I went there yesterday for my Iranian photo passport, i showed the old Asian sales person the rules for my photos and he kept ignoring me and telling me they have everything for all countries in computer. I told him i need 2 * 2 inches photo I dont care about what they have in the system and i showed him all the requires dimensions and he was like ya ya ya i know, i am professional. The photos came out like 1.5 * 3 inches, i did not pay attention when he handed those to me which was a big mistake. Thanks God i didnt mail my documents the same day as they need to be mailed to USA. When i got home i was checking out the photos that i realized the size is totally incorrect. I hope he is not the store owner and i hope higher management consider their customer service more properly.
Andy Lai: Friendly staff and carries a wide variety of nice camera items. Some items are even cheaper than Amazon! Service is amazing and they do try their best to help out! I had a Giottos tripod that needed servicing but I was out of warranty but they managed to repair for it! Would recommend Broadway Camera!! Shout out to Yutaka for his help!
Hansel D'Ornellas: I had a great experience at the Surrey store. Jack advised me on suitable recording hardware to go with my smartphone, with helpful suggestions on how I might setup at home. Very friendly and helpful. I would definitely go back to this store for future purchases based on my experience.
11. Keslow Camera Vancouver - North Vancouver City
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4.9
10 reviews
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Address: 1225 Keith Rd E #2, North Vancouver, BC V7J 1J3, Canada
Schedule: Opens at 8:00 AM
Telephone: +1 604-984-4563
Business type: Camera store
12. Broadway Camera - Coquitlam
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4.4
110 reviews
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Address: Sunwood Square, 3025 Lougheed Hwy. #720, Coquitlam, BC V3B 6S2, Canada
Schedule: Opens at 10:30 AM
Telephone: +1 604-552-5585
Business type: Camera store
13. Workshop Camera Rentals - Vancouver
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4.9
69 reviews
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Address: 111 W Broadway B2, Vancouver, BC V5Y 1P4, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-354-1453
Business type: Camera store
14. Fusion Cine - Vancouver
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4.6
118 reviews
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Address: 1469 Venables St, Vancouver, BC V5L 2G1, Canada
Schedule: Opens at 9:30 AM
Telephone: +1 604-879-0003
Business type: Camera store
15. Gastown Photo - Vancouver
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4
55 reviews
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Address: 757 W Hastings St #143, Vancouver, BC V6C 1A1, Canada
Schedule: Opens at 8:30 AM
Telephone: +1 604-608-2728
Business type: Passport photo processor
16. Rainbow studio - Burnaby
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4.2
34 reviews
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Address: 2310-4500 Kingsway, Burnaby, BC V5H 2A9, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-432-1696
Business type: Photo shop
17. Kerrisdale Cameras Ltd - Richmond - Richmond
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4.8
77 reviews
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Address: 11380 Steveston Hwy #145, Richmond, BC V7A 5J5, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-273-0363
Business type: Camera store
18. Rosewood Photography Studio- Passport Photos - North Vancouver City
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4.9
733 reviews
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Address: 1552 Lonsdale Ave, North Vancouver, BC V7M 2J3, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-358-6045
Business type: Passport photo processor
19. Cotton Carrier Ltd - District of North Vancouver
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5
1 reviews
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Address: 1849 Welch St, North Vancouver, BC V7P 1B7, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 778-340-1535
Business type: Camera store
20. London Drugs PhotoLab - Vancouver
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4
34 reviews
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Address: 351 Abbott St Suite 150, Vancouver, BC V6B 0G6, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-622-7033
