Best Shops For Buying Sofas In Vancouver Near Me

1. Sofa So Good - Vancouver

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Address: 2331 Alberta St, Vancouver, BC V5Y 4A7, Canada

Schedule: Opens at 11:00 AM

Telephone: +1 604-879-4878

Business type: Sofa store

Sofa So Good: what do users think?
Nancy Mann
Nancy Mann: We love our new sofa! Patricia was so patient and helpful when we were trying to decide on which model and fabric to purchase. Don't hesitate to use Sofa So Good
Dru Adams
Dru Adams: I found the perfect little love seat in the perfect color and couldn't be happier with my purchase.
sheila mactavish
sheila mactavish: Excellent service & product
nc Santos
nc Santos: So happy with the extraordinary and professional service. We are building a house and the 3 couches, chair snd ottoman were done before we were and they were able to accommodate our delay with storage. I highly recommend, you get high quality for a great price! The staff make it a seamless transaction from choosing style, cushions, fabric to delivery.
Cornelia Von Schellwitz
Cornelia Von Schellwitz: Sofa so good created the perfect sectional for my living room which wasn’t that easy with all the dimensional constraints i had. They had countless options for Fabric, leg finish and height, and many configurations to choose from. Delivery was within 5 weeks of order date, i expected several months.Delivery was today. I was nervous about it, but both pieces were wrapped in protective cardboard and plastic. The delivery guys were amazing as well and helped take pictures of the wall, put them back after and removed all the packaging when they left after assembling it for me.A 5 star experience all the way. Customer service at the store is also first class.I love SofaSoGood.Cora (Kitsilano, Vancouver)
zareena abidin
zareena abidin: My husband and I searched for weeks to find the perfect couch. Thankfully we found sofasogood and with the help of amazing staff Missy we found our perfect custom made couch. Having sat on so many couch over these few weeks we were so happy to find the one perfect couch at this place. Lots of selection and fabrics to choose from....Missy knows her stuff so she made it easy for us.....
Lorraine Marr
Lorraine Marr: Sofa is very nice, “just as expected”. This review, however, is about the “Delivery Team” that delivered the Sofa Tuesday Feb 28/2023 to Margetts. Not only was the delivery fought with the most difficult obstacles, it was the worst snowy day for years. No Doubt “Sofa So Good” knows who i am writing about. After an hour, we were resigned to the fact it was impossible to reach our apartment. However, the Team never quit. ALL obstacles (and there were many) were overcome and the Sofa was delivered in perfect condition.
Patries Mcintyre
Patries Mcintyre: We had such a lovely experience! The store is beautiful and Missy was so knowledgeable, kind and funny and made our couch shopping experience fun! Thank Missy and Sofa so good!
J James
J James: Nothing but kudos for the team at Sofa So Good. So pleased with our Lachlan sofa bed. An excellent solution to a challenging problem: transforming a small bedroom with a 29” doorway into a den/office/guest room. Unique sofa bed mechanism, no stray cushions. Comfortable and supportive in both uses. Missy was wonderful and the delivery team awesome - they really can “slip an elephant under the door” as she promised. Entire experience with this local business was excellent.
Terence Collison
Terence Collison: High quality sofa and chair and very comfortable. The staff was very helpful and knowledgable. We would definitely recommendSofa So Good to a friend; checked all the boxes. We love our new furniture. I'll send photo's in a separate email.CheersMelinda & Terry
Susan K
Susan K: I will absolutely recommend this locally-made product from people who make the process easy.
Donna L
Donna L: Great experience emailing questions to Paul and ordering with Rayna via telephone. My sofabed with chaise lounge is of excellent quality, fit my space perfectly and was delivered promptly by the delivery service. I am also very happy to be able to support this local business.
Cagil Yeldan
Cagil Yeldan: Came to shop for a sofa at this place after reading the reviews and it did not disappoint! The lady helping us was so helpful and we got a great deal. the sofa arrived within a week and we absolutely love it. highly recommend this place!
Alix Nicoll
Alix Nicoll: I love my new chairs that came from SOFA SO GOOD - the process of choosing and ordering was seamless and Paul and his team went over and above to ensure that they arrived at our home on time - a great experience and great products - made in B.C. too!!
Lesley Scott
Lesley Scott: If you are in the market for a custom sofa at a reasonable price head to the family run business Sofa So Good. AND the upholstered items are Canadian made! There are many sofas on display in the spacious showroom. Staff were knowledgeable and Paul the owner was particularly helpful to us in choosing a custom sofa that suited our needs, suggesting firmer cushions for support. There are dozens ( hundreds?) of fabric samples and we were able to take some home to see in our space. We placed our order in mid November expecting delivery in mid February to March but they arrived the first week in January! Delivery company was great, on time, careful, and removed packaging. Our experience with Sofa So Good was 10/10 start to finish.
Karen Zanen
Karen Zanen: Good service. Half the price of a Pottery Barn queen sofa bed and the mattress is way more comfortable and the bed is sooooo much easier to set up. Love the navy velvet. Thank you Paul and Rayna for following up
Midoli
Midoli: Great place to purchase a couch. They were super patient with my indecisiveness and even stayed open late one day to accommodate a last minute change in fabric choice! The whole process was smooth and stress free and I love my new Canadian made couch.
Elana Sures
Elana Sures: We are very happy with the sofa-bed and coffee table that we purchased at Sofa So Good. Both are very high quality and the sofa-bed is comfortable to both sit on and sleep in. We had a great shopping experience, as Pat was informative and pressure-free! Highly recommend.
Trevor Field
Trevor Field: We are so glad we went to Sofa So Good for our sofabed. The range was excellent and the staff extremely knowledgeable and pleasant. There was a delay in supply, but this was explained to us in advance and we got regular updates; and when we needed to amend the order everything was done smoothly and calmly. Excellent customer service.
BLC
BLC: We decided to use Sofa So Good to buy a new sofa as our son had purchased a sofa from them last year and received excellent service from Paul. Missy, our salesperson/interior designer provided the same excellent service. She found exactly the style and size of sofa we wanted. When we made an appointment to meet with her, she used the fabric samples we brought in to help us choose a fabric and colour that will compliment other items in our living room. It was a wonderful shopping experience and we look forward to the arrival of our custom sofa!
Maisha Cannon
Maisha Cannon: Patricia at Sofa So Good was my consultant. She was pleasant, professional, and most of all, patient.After answering all of my questions over the phone and guiding me through navigating the website, I was confident enough to purchase a couch without visiting the store.The purchasing process was convenient and the delivery was smooth and straightforward. I would definitely shop here again.

2. EQ3 South Granville - Modern Furniture Vancouver - Vancouver

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EQ3 South Granville - Modern Furniture Vancouver
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Address: 2536 Granville St, Vancouver, BC V6H 3G4, Canada

Schedule: Opens at 10:00 AM

Telephone: +1 604-681-5155

Business type: Sofa store

EQ3 South Granville - Modern Furniture Vancouver: what do users think?
Wayne Taylor
Wayne Taylor: Really helpful people, especially Jay! They took the time to walk us through all the options and work through the dimensions of my new sofa.
Yang Yan
Yang Yan: Jay is an excellent and professional representative, very helpful and patient to provide us with detailed product descriptions and features.
Kam Tafreshi
Kam Tafreshi: Michael assisted us with our furniture selection. He and all the staff were very helpful and dedicated lots of time to help us go through various options. Products are great as is customer service!
Erfan Forghani
Erfan Forghani: Absolut elegance!
Gina Chang
Gina Chang: STAY AWAY AT ALL COST!! I regret not listening to the advice of all the online reviews of EQ3. We always enjoy browsing the EQ3 shop on Granville because of the nice aesthetics and presentation. We bought this coffee table last September (reg price $699), and it was wobbly from day 1 after it was assembled. We tried tightening the screws but it'll only stay a bit less wobbly for one day, and then return to the same wobbliness. We didn't want to go through the hassle of returning it and searching for another coffee table so decided to live with the wobbliness.6 months later, the table collapsed ON ITS OWN. The photo shows the crooked leg (it's supposed to stand straight on the floor). Customer service wanted us to film a video of it so I did, and while I was showing how wobbly it was, another leg BROKE spontaneously and I burst out laughing in my video.Now the customer service claims we put "extra force/weight" on it that caused it to break so they won't do a refund. Honest to God, at most we put cups of coffee or dessert plates on it on a day to day basis. I really regret not returning it right away on day 1. By the way, the customer service phoneline NEVER picks up your call, it just always leads straight to a voicemail. We are very disappointed and hope EQ3 can just give us back the money we spent on a piece of furniture that doesn't even stand up right.
Cedric Wang
Cedric Wang: Mary helped us pick out our sofa and bed. She was very professional throughout the process. The rest of the staff were awesome too. I’ve bought furnitures from them for 10 years and never had a bad experience
JC Lok
JC Lok: We were really impressed by the design and quality of what we saw in the showroom. We have purchased our living room seating set here and are waiting delivery. Their service was great and great selection of leather and fabrics.
Courtney Culbeck
Courtney Culbeck: My husband and I were lucky enough to work with Jay Singh at the Granville store. He was so helpful, he spent a few hours with us and really tapped into what our needs are. We highly recommend working with Jay.
Ina Mcadoo
Ina Mcadoo: great friendly service sales person was very familiar and knowledgeable of the products.
Jeanette Frost
Jeanette Frost: I have just made a purchase of 2 sofas for my apartment I have chosen to buy the sofas at EQ3 due to their excellent staff and their products are made in Canada. I had 2 sales representives assist me in my purchases. They were both extremely knowledgeable in deliveries, construction and fabric selection. The did not use high pressure sales tactics - they explained the product, answered all of my questions and gave me time to ponder my purchases before signing. Now just waiting for the sofas to arrive!
Ahmad Awais
Ahmad Awais: Everyone was super helpful.
Bob Cop
Bob Cop: Saw a 50% sale sticker on product but staff declined to honor the price because of their “system didn’t allow it”. Later overheard it’s possible but the manager decided to not offer assistance. Seems like an unfair business practice when they could’ve chosen to do the right thing for the customer.
Benjamin Quan
Benjamin Quan: Checked out the office chairs for about 10 mins and nobody offered any assistance even though there were about 5 employees, doing whatever, and 2 other customers just looking around. I had high hopes for the store since multiple friends recommended it to me. Oh well...
Patricia Badir
Patricia Badir: Mary was informative and personable. We appreciate the low pressure sales and the humour. She is very competent and we trust her.
Matt MacIsaac
Matt MacIsaac: Seema and her colleagues were super helpful in helping me to design and furnish my moms new house, thanks!!
Aaron C
Aaron C: They had a nice collection of computer chairs to try (the pricer kind!). I am grateful to be able to try these chairs before making a purchase.Maple was extremely helpful and was able to answer all my questions. Great customer service! Thank you.
Brandon Goh
Brandon Goh: Michael was very knowledgable and helped me pick out a fabric for my couch which best suited my needs. Great experience in store and with my purchase!
Paul Trinh
Paul Trinh: Great looking furniture, one of the better places to visit for essentials
Jerry Thomas
Jerry Thomas: They always have cool stuff here. The prices and quality of the items seem very reasonable. We recently purchased a small rug. The service was very good and so was the price.
Ivy Chan
Ivy Chan: We have a 5 seat Oskar sectional couch, we love this couch so much and ended up buying the headrests for it. We figured such a reputable company would create high quality products that would be worth the $3500 we paid for it. We are exceptionally clean and never eat on our couch, and yet somehow the headrests have rusted into our couch. Now why would a $235 headrest start rusting when there is no water involved whatsoever? Upon contacting support apparently rust is not covered under protection. Which I guess makes sense BECAUSE WHY WOULD AN INDOOR HEADREST START RUSTING IN THE FIRST PLACE? I’m so confused and frustrated. I’ve been recommending this place to all my friends and literally my entire circle of friends own the same couch. My whole living room is eq3 and after that ridiculous phone call with support, I just have no words any more.
Arvin Asadi
Arvin Asadi: Excellent product knowledge and customer service from Seema Ramani and Michael Chee. I will be shopping again at EQ3 because of the amazing experience we had with these two. Thanks!

3. L'Atelier HOME - Vancouver

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16 reviews
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L'Atelier HOME
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Address: 452 W Cordova St, Vancouver, BC V6B 4K2, Canada

Schedule: Opens at 11:00 AM

Telephone: +1 604-684-9933

Business type: Furniture store

L'Atelier HOME: what do users think?
Natalie Mamprelyan
Natalie Mamprelyan: Absolutely wonderful selection !! Unique pieces that you can’t find everywhere … love everything!!
Lauren
Lauren: Wow!! what a great service! Bought a sectional to my second living room, light fixtures, and an amazing high quality marble table, which was all delivered on the same day flawlessly.Thank you so much! Super recommended 👍🏼
Michelle Z
Michelle Z: Had a great experience with ordering 3 beds and a couch. Linda was super professional, kind, and knowledgeable. I wish all business owners will be like her.Highly recommended!
Henry Chen
Henry Chen: Amazing products and Linda is a great help!
m n
m n: I love this store! Beautiful pieces to choose from , honestly wish I could have one of each 💞 Linda is amazing, she went out of her way to make sure I was happy with my purchase. Best customer service! Store is even prettier in person. Online shopping is so fast. Personally I love the crystals and wellness !! 💞
Arash Boloori
Arash Boloori: Great company to work with! Very professional and prompt, highly recommended for all kinds of design work. Have done multiple jobs and all have come out perfect. She is always helpful and easy to work with. She is the best!
Dione Gillett
Dione Gillett: Great store !Love everything in this store and great thing is thatthe store does special orders !!Linda is amazing !
Frances Blair
Frances Blair: I am thrilled with my one of a kind pieces of furniture I have recently purchased from L’Atelier HOME. This store, although a small retail space, has such a large and varied selection in their catalogs to choose from! From the moment you walk into this store, Linda makes you feel at ease and goes above and beyond to help you choose the perfect piece for your space. Thanks Linda for all your help and patience, I’ll be back!
Aileen B
Aileen B: My friends and I were visiting Vancouver from Seattle in January and were walking around one evening around 5:45 when we were lucky enough to stumble upon this shop. Everything is so gorgeous! We were immediately obsessed and wanted to buy everything! We didn’t realize that the store closed at 6 but the owner stayed late with us to help us each pick out some beautiful peices because we were leaving the next day. We all work in retail so we know how annoying it can be when customers stay past closing but we did not feel rushed at all, she was very patient and helpful. You can tell that she really takes pride in every item that she has chosen to carry. I am in love with everything I bought, it adds such character to my apartment and I know that they are peices I will have for a long time. My friends and I still talk about how obsessed we are with this place. If you’re visiting Vancouver or lucky enough to live here you need to check this store out!!!
Darlene Siona
Darlene Siona: Love this store and everything about it! Linda is absolutely amazing!! her advice on selections and knowledge are top notch.She knew exactly what we wanted, she was very helpful with picking out pieces for our new home!! we can't wait to pick out the rest!!
Edna Zurbuchen
Edna Zurbuchen: I sincerely feel I stumbled across a gem in Gastown - L'atelier Home! In my search for a silver moroccan pouf which I initially saw at the staging of a condo for sale - I was able to track it down to this unique boutique store in Gastown. From my initial call about the pouf - the benefits of stuffed or unstuffed - etc etc - Linda was helpful, friendly and went above and beyond what was expected of any retail store. I was a typical undecided woman regarding the color - and Linda was extremely helpful in helping me make that final decision. It's not often you find that kind of customer service. I have recommended her store many times to countless friends - and having a daughter-in-law who is an interior designer - I couldn't help but expound on her store - her inventory - almost every item in the shop caught my eye. Well worth the visit. A great place to do your Christmas shopping!
Admin
Admin: The owner, Linda, was so helpful when I was deciding on choosing my bed. I had so many designs in mind that I wasn't able to decide on what I wanted to get. She is so patient and explains everything that clients need to know before making purchases. She provides a great personalized service and really helped me to narrow down on what I needed the most. I love her pretty shop, and the price is reasonable compared to other furniture stores in downtown Vancouver. Very happy with the purchases from L'Atelier Home. Quality is top notch and the customer service even makes it better :) will be returning for sure!
Chris Pecsi
Chris Pecsi: Beautiful pieces of furniture and lots of other great gifts. Friendly and helpful staff.
Daphne Wong
Daphne Wong: Excellent, professional work space. Staff are great and friendly, lots of amenities. Clean and bright, modern decor. I love meeting clients here as I know it will always be well kept and looking fine.

4. Pallucci Furniture - Vancouver

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366 reviews
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Address: 32 E Broadway, Vancouver, BC V5T 1V6, Canada

Schedule: Opens at 11:00 AM

Telephone: +1 604-568-4855

Business type: Sofa store

Pallucci Furniture: what do users think?
Jennifer Ayers
Jennifer Ayers: My neighbor bought a sofa from Pallucci furniture store, and I loved it so much that I bought the same sofa but different fabric. The service is impeccable and so much to choose from. Thank you for the awesome shopping experience.
michelle locke
michelle locke: The owner helped me with suggestions in regards to purchasing a condo sized sofa. He was friendly and helpful. Solid selection of furniture in the showroom. Would return for a future purchase.
Ronald Wong
Ronald Wong: I had the pleasure of working with Clive, the owner, during my furniture shopping experience. He was super helpful and informative, and I never felt any pressure to purchase.The prices and selection are great and the delivery process was super smooth. The delivery company was also very efficient and on time with the delivery.
Brenden Wallace
Brenden Wallace: Excellent customer service! Totally attentive and not high pressure. First time at Palucci. This was suppose to be the first of several places we were going to check out. We walked out of the store and decided we didn’t need to see any competitors. We came back the next day and bought our new living room furniture. The experience was the same calibre of excellence, friendliness, professionalism as we experienced the day before. 5/5 ⭐️s!
MsUnderwoodPW
MsUnderwoodPW: Super helpful staff. Great prices and quality.
K Yuen (Karin Strife)
K Yuen (Karin Strife): ** EDIT: Knocked off a star for table durability **The coating the wood is covered with is prone to scratching. We found one today and have no idea what caused it, we've only had the table for 2 months!We still love the chairs, though - they are comfortable and wide.---Very friendly and attentive staff. We were greeted as soon as we entered, and promptly shown to the dining table section. Irina was informative and provided a great recommendation for comfortable dining chairs and a versatile table. We are fans of a simple yet elegant space, and we are certain the choice we made will do the job wonderfully. Best of all, we were able to accomplish this within our budget.
Claire Ogilvie
Claire Ogilvie: Clive helped me pick out the perfect size of couch for my condo.The delivery company where also greatVery pleased
Bersant Hobdari
Bersant Hobdari: Great friendly and focused service.
Keiran Cooper
Keiran Cooper: Incredible service. Me and my partner were looking for a new sofa and wasn’t pushed into anything. Service isquite unique to what we’re used to across Vancouver.
Amy S
Amy S: Went in to look at a couch, the British guy who helped us was condescending and made some offensive comment about knowing enough English to understand a phrase.
Emilee Candy
Emilee Candy: First time and Clive was so helpful and our sofa couch purchase we are very happy with and the delivery company they use is absolutely amazing thank you!
Graham Catchlove
Graham Catchlove: Irina was very helpful and professional in our dealings with your company. We’ll definitely recommend you to friends and be back if and when we need your products. Thanks.
J J
J J: We had a wonderful experience with our purchase from Pallucci Furniture right from the start. Customer service was great and professional. Thank you so much, Irina, for helping us find and customize the perfect pieces. The delivery guys did a great job getting the pieces through some tight spots. When we had questions, Clive addressed them right away. And for those with sensitivities to new furniture smell, when they say "odorless", it is true!!! We love our purchase and would highly recommend Pallucci.
Donna Leung
Donna Leung: A very nice experience shopping for furniture at Pallucci. Irina greeted us right away and was very pleasant. My family and I were looking for a dining set and sectional sofa and Irina guided us, helping us see different details in a couple things that caught our eye. Selection was great, prices are reasonable, furniture is modern yet classic, made in Canada and from what we could see, quality products. In the end, we found what we were looking for and they were on sale! Can’t wait to receive them. Thank you so much Irina!
walter kendall
walter kendall: Great service and selection. They were more concerned about what we needed not just what they could sell us. Prices were fantastic. Went there looking for a sofa. Ending up finding the rug we wanted and a coffee table also.
HJ
HJ: This store is excellent. Clive was great and the furniture is good quality for a great price. Pallucci will be my first stop when I need furniture.
Ellen Pratt
Ellen Pratt: The staff are helpful and friendly. The customer service was exceptional. I have already suggested this place to other people.
Kevin Reimer
Kevin Reimer: Many thanks to Clive and his team at Pallucci Furniture for the exemplary customer service and support. The staff was very knowledgeable, accommodating and were willing to meet our needs around shipping dates and timing. We would highly recommend Pallucci.
Billy Bollockhead
Billy Bollockhead: Ask them how long their warranty is. A "good" furniture store will give you 10 to 20 years on a couch.. Here you'll pay a few hundred bucks less.. But my couch was dead in a few years.
Mira exsercises K
Mira exsercises K: Very good service. Friendly and knowledgable sales associate.I hope the product will be as seen in the storeThank you
Cristian Aldea
Cristian Aldea: The shopping experience was very nice! Clive was very knowledgeable and patient with my questions and concerns when I was in the store shopping for furniture for an upcoming move.Might update this review when the furniture is in the unit, but so far the experience has been stellar!

5. Industrial Revolution - Vancouver Furniture Store - Vancouver

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Industrial Revolution - Vancouver Furniture Store
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Address: 2306 Granville St, Vancouver, BC V6H 3G3, Canada

Schedule: Opens at 12:00 PM

Telephone: +1 604-734-4395

Business type: Furniture store

Industrial Revolution - Vancouver Furniture Store: what do users think?
Harald Eberl
Harald Eberl: Excellent . Very good customer service .Lots of great ideas for small places ! guaranteed best prices
Matt Gul
Matt Gul: Unique items
Darcy Freeman
Darcy Freeman: I have purchased at this store in the past and the experience was ok, nothing special. I returned to buy again and the same person was there with the same poor attitude. I said I was looking to buy another sofa and he said curtly "new price sale just ended, we had signs up everywhere. No sale and all of our prices have gone up, you should have come last week" I left never to return not ever and I would not recommend his store to anyone I know. I guess he did not see my sign.
Bj Woods
Bj Woods: Awesome Canadian made stuff here. Fits right in to this area of the city. Although there are a lot of things I couldn't buy, the quality is there.
Andrea Wright
Andrea Wright: We walked in to Industrial Revolution after checking out the website and looking at a number of stores on Granville. We were in search of a home office computer desk. Saw three that we liked (three more than all of the other stores) and had Harald help us. He was great. Hung back until he saw we were ready to ask questions and reviewed all the pros and cons of the models we were looking at. Very knowledgeable and gave us a great deal on the floor models. We love the product and the service. Highly recommend.
Marlowe Irvine
Marlowe Irvine: It is not that everything went completely smoothly when I ordered three pieces of furniture from Industrial Revolution; more that the tiny glitches that did occur were dealt with quickly, professionally, and with attentiveness. AND of course, all three pieces are exquisite! I will be back and hope once again to deal with Ben and Carolyn who were friendly, considerate and very very kind.
Marjan Alavi
Marjan Alavi: I got a standing desk from them. The lady who helped me was very professional and she arranged for a very quick delivery and smooth assembly. I'v very satisfied about my business with them.
Kirk Chantraine
Kirk Chantraine: Really nice staff and great selection of modern furniture and lighting.
P Kwok
P Kwok: It was a nightmare in recent purchase in Industial Revoluyion Furniture. We paid the dining table, delivery and assembly fee in full in advance. Then in the delivery day, the installers didn't bring the needed hardware for the table assembly. So the table was just left unassembled at our home. We asked the installer to come back with the hardware to complete the assembly but no feedback. The shop asked us to go to their place to pick up used hardware but at the expense of our time. It is totally no customer service and just put the burden of other faults on us, the customer. Totally disappointed and frustrated.
Nina A.D.
Nina A.D.: We had a great experience buying our sleeper sofa at Industrial Revolution. Harald was very knowledgeable and helpful, the sofa we bought was delivered promptly, and they followed up to make sure everything was fine. I love our new Luonto sofa. Would definitely recommend!
Laurelle Santana
Laurelle Santana: Excellent customer service from Harald. We just completed an office renovation and the items we purchased are perfect for our new space.
Alex B
Alex B: We are extremely satisfied with both items we purchased. Delivery service was exceptional, polite, and professional.The builds of both items we purchased were of solid quality, easy to assemble, and so far has a fantastic use within the last few months. We were also very happy with the price offered for such a high quality product. We would definitely recommend your service and store to other friends who are looking for quality furniture at an affordable price.
Nadia Grunwell
Nadia Grunwell: What a disappointment. Terrible service. There seemed to be a lack of interest and willingness to give good customer service. In fact one of the staff was quite sarcastic to me. It was a relief to go and shop at Bed, Bath and Beyond afterwards, to be served by a fantastic person who seemed to understand what good customer service entails. He put himself out, with a smile. Absolutely charming.
Jennifer Lucas
Jennifer Lucas: I bought a really unique sleeper sofa. They were upfront about how long it would take a custom order from Finland and that timeline was pretty accurate. Great communication from Harald whenever I asked for an update. Delivery was easy to arrange, very flexible and they took care of everything. It took some time to get, but it was well worth the wait. Can't wait for my first guest.
Bill Wu
Bill Wu: Was looking everywhere for specific counter stools but didn’t know the brand name. Marc was really helpful and professional with my search and ordered the stools for me through the manufacturer. Delivery was suppose to take 4 weeks and it arrived in one week. I picked up my order at Industrial Revolution and the staff unboxed the stools for easier transport and also disposed/recycled the packing material for me. Great after sales service. Thank you for the smooth transaction.
Mike C
Mike C: We dealt with sales associate Harald who was helpful, not pushy, in our decision to purchase bar stools. The stools we ordered arrived within the specified time frame. Good customer support including following up with us to ensure we were satisfied with our purchase.
Jon Dingle
Jon Dingle: My wife & I had a very positive buying experience at Industrial Revolution Furniture - beginning with Marc Forster & ending with the owner honouring our price match request - impressed with service and commitment to customer.
Ian Farthing
Ian Farthing: Possible the most comfortable sofa bed to sleep on EVER. Great service, delivery guys were prompt, efficient, friendly.
Kevin McIntyre, Author
Kevin McIntyre, Author: This is one of the best furniture stores in Vancouver for people looking for something special. Each piece is a work of art, of high quality, using uncommon materials, fabrics and design. The sales people are helpful and the delivery service is exceptional.
Norman Groblacher
Norman Groblacher: Purchased counter stools and table from Harald and was extremely satisfied with the service and product that I received. Highly recommend that if your looking for quality made and affordably priced furniture, check them out.
Vic
Vic: Products and selection were good.Did not find it acceptable how my order took 7 weeks to be delivered and how that was handled when I complained.

6. Moe's Home Collection - Vancouver

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217 reviews
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Moe's Home Collection
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Address: 1728 Glen Dr, Vancouver, BC V6A 4L5, Canada

Schedule: Opens at 10:00 AM

Telephone: +1 604-687-5599

Business type: Furniture store

Moe's Home Collection: what do users think?
Stella Macari
Stella Macari: Great furniture store, I ordered a product waited for 6 months, and before going to pick it up the customer service told me they lost half of my order, I waited 6 months for nothing, really disappointed.
Tami Caswell
Tami Caswell: Great service and quality products! The unique coffee table and butterfly wall art are both from Moes. Getting lots of compliments.Thanks Ryan for your help!
Mich L
Mich L: Edit to add: I was able to get my refund with the help of Moe's customer service staff. They escalated the case so I am able to get the full amount but Hudson's Bay will not refund the delivery fee for us even with the time wasted on this ridiculous department store chain.--A WASTE OF MY TIME. ALMOST A YEAR TO BE MORE SPECIFIC.NOT A FEW MONTHS. A YEAR.I ordered 2 pairs (4 chairs in total) of Norman chair from MOE'S via Hudson's Bay Major Home Fashion in Richmond Centre on July 23rd 2022 and received half of them damaged. They got replaced TWICE and each time, ALL OF THE ITEMS WE RECEIVE HAVE BROKEN LEGS.It has been so frustrating and tiring to contact them because they are very unresponsive and absolutely not accomodating. I have been complaining each time through email and call which takes up hours to reach the customer service and explain the situation, ONLY TO NOT RESOLVE THE PROBLEM.I REQUESTED A REFUND MULTIPLE TIMES BUT NEVER GIVEN THE OPTION TO DO SO.They keep insisting an EXCHANGE and ALL EXCHANGES WE HAVE ARE BROKEN.WHY WOULD I WANT ANOTHER EXCHANGE WHEN ALL OF THE ITEMS DELIVERED WERE UNUSABLE.To elaborate more about the timeline:July 23, 2022 - date of orderAugust 13, 2022 - promised delivery dateAugust 24, 2022 - delayed delivery with damaged chairs; requested for replacementAugust 25, 2022 - provided photos and informationAugust 26, 2022 - responded email without any solution (case 11707465)August 31, 2022 - exchange approved (Service Request 12148856)September 24, 2022 - Replacement 1 delivered WITH DAMAGED CHAIRS; requested for replacement but no case was provided; waited for week but no one followed upCalled multiple times in between dates and went to Richmond Centre Hudson's bay, no one provided solutionsOctober 30, 2022 - Customer service RESPONDED asking for details and photosNovember 6, 2022 - Refund/exchange request was REJECTED, bad review had to be posted on Moe's before they granted us an EXCHANGEDecember 30, 2022 - Replacement 2 delivered WITH DAMAGED CHAIRS; emailed and called customer service but I was informed there were no staffs were on duty. No one got back to the email.January 7, 2023 - called and emailed with detailsJanuary 12, 2023 - requested for updates; called during working hoursI HAVE WASTED ALL MY TIME AND MONEY FOR THIS TERRIBLE SERVICE AND I JUST WANT TO RETURN EVERYTHING AND A FULL REFUND.THIS IS ABSOLUTELY UPSETTING.HUDSON'S BAY IS VERY INEFFICIENT AND IT PUTS A DENT ON THESE LOCAL BRANDS
Patricia Wong Chong
Patricia Wong Chong: Great furniture selection. We purchased our dining room table from here but had some issues but they stood behind their customer service and resolved the issue. I would definitely recommend Moes to my friends and family.
stephanie therens
stephanie therens: I called Moe’s in Vancouver and spoke with Mohammad. He was very helpful and kind. He spent a good amount of time helping me with my purchase. These days, it’s challenging to actually talk in person with customer service. He didn’t rush me or get annoyed at my questions. Thank you Mo!
Tim Sportschuetz
Tim Sportschuetz: Excellent and friendly service. Always timely and professional, certainly recommend Moe's. CJ Costales was a great help to me and my firm.
Season
Season: I had the pleasure of having Ryan assist me in finding the perfect sectional, swivel chair and coffee table. He’s product knowledge, speedy response time via text and understanding of what my family needed for our tv room, made for a seamless experience. The quick delivery time on 2 of 3 products also made Moe’s a great choice.
Hosein Baradaran
Hosein Baradaran: My wife and I bought multiple items here and have great experience with the sales person who's name is Moe Abbas.He was gave us enough time to look through the inventory, He is very experienced and is very accommodating with all our questions and of course very helpful to meet our needs vs with our budget.I really appreciated his explanations and insight fullness. Thank you so much!
Vahid Amiri
Vahid Amiri: We purchased a dining table from Moe’s for outdoor which they confirmed that is designed for outdoor but after some time you can see what is happened to the top of table and their customer service was not responsible to our follow up and they mentioned that they do not have access to their previous sales and we are very disappointed with their products quality and customer services.
Hessam Khodabakhsh
Hessam Khodabakhsh: We had a very great experience with Ryan who was out design consultant. But then when the dormitories arrived, we noticed the length of the dining table is shorter than it should be, we asked for replacement, the second one came with some scratches and we are still waiting to receive the third one since mid July that we put our order.Also the first coffee table came with some missalignment, we asked for replacement, the second one came with some scratches and we are still waiting to receive a third one.Do you think one star is too much for this quality?
Polina Kouzmina
Polina Kouzmina: I would like to thank Moe for going above and beyond in customer care for us when we ended up with two damaged side tables. He personally endured the replacement were in top shape and delivered them himself on a day off! This was very meaningful to us. Thank you Moe Abbas!
Sindy Ngo
Sindy Ngo: I recently had the pleasure of working with Moe (the consultant :) ) for some big furniture purchases for our new home. He was meticulous, knowledgeable, patient and most of all, he has great customer service. I was very pleased with the the furnitures and with the support that had received from him. Would definitely recommend shopping there and would definitely go back for other items.
Kevin Brownlee
Kevin Brownlee: We've purchased a couple items from Moe's before, but this time was easily our favourite purchase. The service from Moe was personal and we very much enjoyed spending time with him as we navigated our decision. He was actually the same person we chatted with when first looking at the couch two months prior. Ace work. We'll be back and suggesting to look for him with all our recommendations.
Ives Leung
Ives Leung: My wife and I finally found our perfect sofa bed here! We’ve been tirelessly shopping all around Metro Vancouver until we stumbled upon this location. Thank you to Ryan who helped make our large purchase a breeze with his friendly service!
Yuqi Liu
Yuqi Liu: Excellent service! Moe's had almost everything I needed. And I'd like to thank Moe Abbas for assisting me in selecting furniture; he's very knowledgeable and professional, as well as patient and friendly.
Cassy Chen
Cassy Chen: Nice experience with Moe’s, bought a few things from them for my new home, great service, they were patient too.
Jia Lu
Jia Lu: Moe is the best sales ever!! He helped me a lot!! He’s not just help with online order but give valuable and professional opinions. Much Appreciated for his help:)
Dmitry Samosseiko
Dmitry Samosseiko: Great service and product selection. We would like to thank Moe for his assistance with our order. He was very nice, knowledgeable and attentive. The item arrived much earlier than expected.
Bav Dhahan
Bav Dhahan: Kinga helped furnish our new home and was very patient and helpful throughout the process. Never was there any pressure to buy and the entire process was seamless and well explained.I wouldn't hesitate to visit Kinga and the Moe's team. A1 service and product quality.
qwan wan
qwan wan: I worked with CJ who is extremely professional and good at design. He went out of his way to help us come up with the best dining room collection that we were looking for. We did eventually purchase somewhere else because of the size of the dining table, however CJ is the best customer rep I’ve ever encountered any at furniture store. I will definitely revisit and contact CJ when I’m looking for other pieces of furnitures in my place.I highly recommend CJ and Moe’s to everyone who’s looking to buy quality furniture at a reasonable price and also want some design support.
Charissa D'Cruze
Charissa D'Cruze: Moe's has an amazing selection of unique modern furniture. CJ has been super helpful so far and responds nearly immediately. I am hopeful our table is going to work out well in our new space upon arrival - let's see!

7. Novo Furniture - Vancouver

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Address: 3868 Main St, Vancouver, BC V5V 3N9, Canada

Schedule: Opens at 11:00 AM

Telephone: +1 604-875-6080

Business type: Sofa store

Novo Furniture: what do users think?
Daniel Pickard
Daniel Pickard: I purchased a sofa from David at Novo. It looks great and is perfect for my space, however, after receiving it I discovered a defect. I reported the issue to David and was blown away by his exemplary customer service. He listened to my concerns and explained clearly the processes we would take to identify and resolve the issue. After it became clear that the sofa may need a repair, he communicated with the manufacturer and assisted with the claims process. I am now happy to say that the sofa has been returned in great shape. Following the other reviews, I feel like a broken record but cannot say enough how impressed I was with his customer service. He was knowledgeable, patient and genuinely concerned with customer satisfaction. Next time I am in the market for a sofa, Novo will be my first stop!
2020lol
2020lol: I brought my first sectional sofa from Novo 7 years ago and I love it so much.
Gilad Lyn
Gilad Lyn: 5 stars for the couch and 6 stars for David!Thanks.
Megan Sutherland
Megan Sutherland: The 5-star reviews are completely deserved and I would like to add another! David's customer service is outstanding and he clearly cares about customer satisfaction. He is very easy to talk to, responsive, and stuck with us to find a satisfying solution when the manufacturer made a small error on our order. I would 100% come back here again.
Nicole
Nicole: We recently purchased the Apollo Sectional, and are absolutely over the moon with the quality. Dave provided amazing service, yet there was zero pressure. We had brought our youngest with us on a rainy day, and Dave graciously opened a treasure full of toys to keep her occupied, while we perused the furniture. I was looking for something that could better support my back. Dave recommended finding a couch with medium firmness and 4 inch legs. Lo and behold, my back is loving this sectional! The item was delivered 1-2 weeks ahead of schedule, which was a great gift right before Xmas. Truly happy that we went with Novo Furniture! Cheers.
Fallon Chase
Fallon Chase: We came to Novo Furniture after having a lot of difficulties with other couch stores in the city (so many delays, push backs etc.)Was pleasantly surprised that we were able to order a custom made couch and have it delivered not only within the ETA timeframe, but on the early side! Would highly recommend Novo Furniture to anyone in the area.
Sally D
Sally D: Novo Furniture is one of Vancouver's hidden gems. It's worth a visit just to meet David, the owner, and have lots of laughs (and learn lots about furniture). He is such a delight--knowledgable, warmhearted, completely consumed with making the customer happy, and he has an absolutely no pressure sales style. I tried to 'cheap out' on couches for the past decade...first Ikea then Leon's and finally Cozey. Each sofa lasted less than 3 years. So, my $1200 investment each time didn't get me very far. And it's a terrible choice for the environment! I'm so happy that I found Novo--yes, it's a bit more expensive but it's still a terrific deal compared to other local manufacturers. For a $2600 investment (and free delivery!), I'm getting a couch that is custom designed for my height, my back issues, my need to have room for a cat and a dog to snuggle up with, and I will always have the option to alter anything that isn't quite right once I've had a chance to live with my new sofa. And Novo gives a 10 yearwarranty on the sofa. The only downside is the wait but I'm happy to wait 8 weeks to finally get a comfy, well-built couch that will last me for for years to come.
Andy Schichter
Andy Schichter: My wife and I bought a couch from them last year and love it. Wonderful customer service on top of that. Can’t recommend Novo enough!
Roslyn Taylor
Roslyn Taylor: I rarely do reviews, but every once in a while there is a business that just simply deserves a 5 star rating and that would be NOVO Furniture. There isn't just one thing they do well, it is everything from start to finish. My husband and I are repeat customers and have recommended NOVO to several friends and family members and everyone says the same….great product, great service, best pricing in Vancouver and outstanding customer service. Thank you David.
Thomas L
Thomas L: Throughout your sofa search, you may come across sofas from Van Gogh Designs. If so, I'll save you time as David at Novo should be your one and only stop as he's friendly, knowledgeable and offers the best prices.He will not upsell or pressure you.He will be happy to see you even if you need to try out the sofas multiple times.He will not rename the sofa under a house name in order to add an insane markup.He will add more pillows at cost.He will deliver for free while other places charge $100+ in addition to the already marked up sofa.Nothing against the other guys as they are all friendly but David at Novo is the one I will refer friends and family to for their sofa needs.Purchased a custom retreat from Novo and very happy with the sofa. Also got a free pillow after Van Gogh mixed up the first order. Thanks David!
Mav
Mav: We bought our Helsinki Condo Sofa in August 2021 and was planning to leave a review after a year, to speak great things about the quality. Unfortunately, we lost our home to a fire last month. I told my husband that we could skip all the other furniture and appliances but NOT this couch, since this brought me so much comfort everytime I would arrive home from work.Long story short, we re-ordered exactly the same style and David was very considerate of our situation and very kind to give us a good deal.Thank you so much David! You deserve all the 5-star reviews here.Please support businesses like this one, not only for an excellent product quality but most importantly for being humane to people in a difficult situation.Note: the photos in this review are from our old apartment
Brent Arentsen
Brent Arentsen: We had a fantastic experience purchasing a new custom sofa here. David was so great to work with and we love the quality and look of our sofa.
P K
P K: Novo Furniture is the best sofa-buying experience I’ve ever had. The owner David is not only an all-around great guy, he makes purchasing a sofa so easy and even fun. He’s been very helpful with finding us the perfect sofa and customizing it to suit us (fabric selection, cushion firmness, slouchy-ness factor etc). and has been so accommodating when I’ve requested changes after the fact, such as switching out standard wooden legs for some fabulous gold metal legs, or replacing a seat cushion with a firmer one to help my partner’s bad back. David is my “sofa guy” for life, and I will never buy a sofa from anywhere else!
Jordan Ewert
Jordan Ewert: Outstanding. We bought a couch from David, and from the first time we entered the store, until now, we are completely blown away by the professionalism, honesty, and support he has given us in our purchase. I would even say that I have never had a customer service experience as good as this, ever. That is how highly we think of David and his shop. Highly recommended, will be returning to Novo for any future furniture needs we have.
John Martin
John Martin: David helped us purchase a new couch which we spent forever researching. After going to his store a few times we finally settled on one and we are so pleased. David offered helpful advice that helped us find the right size, fabric etc. It arrived ahead of schedule and David was very helpful with organizing delivery. Highly recommended!!Edit: He was also very low pressure, which was appreciated. Very friendly place.
Judy F
Judy F: We ordered a 3 pc sofa set from David at Novo. He was very knowledgeable and helped us pick out the perfect fabric (we have active cats), sofa firmness and leg colour for our needs.Our couches were ready a little earlier than expected and the delivery guys were fast and efficient.I was pleasantly surprised that the sofa set came with 6 beautiful matching pillows! And the legs already had a non-skid surface on it to prevent sliding all over our hardwood floors.We are very happy with our sofa set and our whole experience with Novo. The prices are so much more reasonable with great quality than other sofa stores I checked out. (Stay away from rhe big box furniture stores.)We will definitely go back to David when we need another sofa set.Thank you David!I highly reccommend Novo Furniture!delivery guys were soIt was readyOur xustim couch
Andrea So
Andrea So: We had a great buying experience at Novo! David let us try every couch a thousand times (and more) and was extremely helpful and knowledgeable. All of our emails were replied to promptly. Outstanding customer service. Our couch arrived early and is so comfortable and beautiful! Would 100% recommend Novo Furniture!
Barb Stangoe
Barb Stangoe: I echo the positive experience that everyone talks about in their reviews. David is a great listener and seems to be able to pair clients up with the perfect pieces for THEM. He is so familiar with the products he carries and has access to other lines as well. David is super observant too, and made several suggestions that made total sense, but were details I would not have otherwise thought of. He is not at ALL pushy, just helpful. I'd been struggling for months to come up with a combination I was happy with, and after a couple of hours, and a few texts back and forth, I was able to order what I felt were the perfect pieces for our home.I will happily recommend Novo Furniture to all my friends and family. From the advice and exemplary service to the wide range of options to the extremely fair pricing, David and his store Novo cannot be beat!
Margaret Liu
Margaret Liu: THE...BEST! Right off the bat, David was super personable, knowledgable and honest. He strikes the perfect balance of reading what the client needs are and offering to remediate any stress that comes with furniture shopping. He was super communicative and extremely helpeful throughout the entire process, from my first phone call to the final delivery. Thank you so much!
Heather Flemming
Heather Flemming: Excellent buying experience. David is a lovely and helpful person. The couch arrived early and is so comfortable. Would 100% recommend.
Vanessa May
Vanessa May: Novo Furniture has the best costumer service! You won’t find product knowledge, experience, or customer care as amazing as David’s. Phone calls and emails are returned right away, and issues resolved without any stress. We love our new couch ( second one purchased from Novo) and we highly recommend shopping there.

8. Creative Home Furnishings - Vancouver

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31 reviews
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Creative Home Furnishings
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Address: 1738 W 2nd Ave, Vancouver, BC V6J 1H6, Canada

Schedule: Opens at 11:00 AM

Telephone: +1 604-558-2625

Business type: Furniture store

Creative Home Furnishings: what do users think?
Jonny Warkentin
Jonny Warkentin: After growing tired of cheap, disposable furniture, I was ready to upgrade. Picked up an incredible, Canadian-made apartment sofa from Creative, and couldn't be happier. Terrific sales & service - highly recommended.
Susan Wade
Susan Wade: I am very pleased with my 2 new couches delivered yesterday, 2 weeks ahead of schedule. So pleased that they are locally made and a joy to deal with a local company which looks small but offers access to so many options -- their own designs as well as others, also locally made.
Micheal
Micheal: Ordered a custom sideboard which arrived early, exactly as wanted and looked even better than we hoped for. Very pleased.
Nick R
Nick R: I'm thrilled with my new sofa - very good quality at a very reasonable price. Customer service is excellent and very friendly. Highly recommended.
Ralf and Marguerite Behringer
Ralf and Marguerite Behringer: We bought a Leka dining table and Svene dining chairs and absolutely love the quality and workmanship. Also great customer service, working with our moving company and after sales follow up.
patsymichael kumekawa
patsymichael kumekawa: We very much appreciate our new sofa. Creative Home went the extra mile in servicing by helping us configure the sofa so that it could be moved into our apartment. Thank you Creative Home.
M W
M W: If you are looking for the best local high quality customizable furniture then this is the place! The furniture pieces are incredibly stunning, built with love, locally sourced materials, and amazing quality beyond my expectations. I have purchased many different pieces over the years and even designed a few custom ones for myself. They offer many different products, some of the designs are created in-house by the owners, and they all incorporate incredible detail, quality, and the overall finishing is simply stunning. I highly recommend them! Lucky to have access to such an amazing locally based furniture store here in the BC/Vancouver area.
Kate Melnychuk
Kate Melnychuk: I recently purchased a queen sofa bed from the Vancouver location. I am over the moon satisfied. Searching for a sofa bed wasn’t easy.With help from the staff I landed on a Van Gogh—locally made—in a great fabric with a matching ottoman. I also selected a different fabric for the throw pillows. Bonus!I was worried that the sofa would not fit through my curved hallway, after expressing that concern Creative Homes reached out to the movers they use and lucky for me they were going to be in my area and could pop by to measure. What a relief! The movers then and at delivery were friendly, polite, efficient and fast.One last thing… the sofa was delivered in under the allotted time. 6 weeks! Impressive… some of the ones I looked at were to be 2-6months for delivery.I highly suggest Creative Homes!
Tony Yue
Tony Yue: High quality, nice looking and functional solid wood custom made wardrobe and delivered on schedule
Grahame Rainey
Grahame Rainey: We needed a new chest of drawers to colour match some existing furniture. Creative Home Furnishings had exactly the design we wanted. The final piece is beautiful. Excellent quality and we'll finished. They were very easy to work with and the item was ready when promised. Highly recommended.
Maryam Murat-Khan
Maryam Murat-Khan: I had friendly and professional service. The time line was as promised and delivery prompt for the time decided. The book cases look lovely. I would recommend Creative Home Furnishing highly to my friends.
Patsy Kumekawa
Patsy Kumekawa: The customized Coleman bookcase that Creative Home Furnishings created for us is masterfully crafted and is a handsome addition to our home. We are delighted that we found this store and we couldn't be happier with our purchase!
Ellen Wilcox
Ellen Wilcox: We bought a Boxwood Server from Creative Home Furnishings. It was custom designed to fit under a counter in our dining room. Maria at the 2nd Avenue location in Vancouver was super helpful in helping us choose colour, dimensions, and design. It was delivered in great condition a week earlier than promised and was well worth the wait. It surpasses our expectations in beauty and elegance and we are happy with our choice.
David Murchie
David Murchie: Given how well-designed and beautifully crafted the Creative Home pieces are, they are positively a bargain compared with what standard furniture stores offer. True to their name, they can do wonderful custom work and are all-round a pleasure to deal with.
Genevieve Sumner
Genevieve Sumner: We loooove our new table! Well worth the wait, it came carefully delivered and exceeds our expectations.
Kevin Thompson
Kevin Thompson: Bought some awesome counter stools. Super help and advice from Ingrid at the Coquitlam store. Arrived as promised with no problems.
Anna d'Archangelo
Anna d'Archangelo: Beautiful, hand-crafted table of solid wood.
Roland dela Cuesta
Roland dela Cuesta: We wanted to replace some well-loved furniture and also wanted to support a local Vancouver, independent, small business during the COVID-19 hardship. Our online research for a local business with positive, genuine reviews led us to visit Creative Home Furnishings, Vancouver. There we met Maria who was very personable and helpful in providing honest product information for our consideration. She never applied any high-pressure sales tactics.We live in a house built with many unconventional, angular features and needed custom sizing for our entire purchase. In total, we purchased a dining table, a chef’s stand, a bench, two bespoke storage units and two bespoke bookshelves in her beautiful Tangent design, plus four Harvard dining chairs. We were proud that all pieces would be made in Canada from Canadian wood, and that a local B.C. craftsman would be handcrafting all but the four chairs, sourced from Ontario.Maria worked with us over multiple design drafts based on the extraordinary dimensions of our rooms and didn’t commit to manufacturing until we were completely satisfied. She even suggested that the shelves of our odd sized units maintain visual, horizontal uniformity in a room with a sloped ceiling to add balance to an otherwise peculiar space.Every piece is solidly built with quality wood. They are artfully crafted and will be cherished long into our future. We are 100% satisfied and are already thinking of our next purchase from Creative Home Furnishings.
Kathy Steer
Kathy Steer: We purchased a dining bench along with a beautiful maple table with a custom stain. Maria helped us with the design process and we are thrilled with the pieces we bought. The workmanship is absolutely stunning and I feel that the price was more than fair for the quality. Do yourself a favour and buy your next piece of furniture from Creative Home Furnishings!
Sean Murch
Sean Murch: What a great experience! We ordered six custom bar stools by Trica. They were amazing. Couldn't have asked for better service or products. Easy to deal with and accommodating. I just love the boutique service. We will be back for sure!
Denise Rose
Denise Rose: My friend Millie and I were desperately looking for a sofa bed. Creative Home Furnishings came up on Google to our rescue. Do you know how glad we are. VERY! We visited the Vancouver location and Maria was so patient and knowledgeable and helped us to narrow down our choices. We then visited the Coquitlam showroom to actually sit on the sofa bed we chose. Blair was just as helpful and patient. The quality and workmanship are excellent and made in Canada. Very important to support our Canadian manufacturers. We will surely make CHF our first choice when buying more furniture and highly reccomend it to our friends and anyone reading this review.

9. The Cross Decor & Design - Vancouver

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127 reviews
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The Cross Decor & Design
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Address: 1198 Homer St, Vancouver, BC V6B 2X6, Canada

Schedule: Opens at 10:00 AM

Telephone: +1 604-689-2900

Business type: Furniture store

The Cross Decor & Design: what do users think?
Miamiyami
Miamiyami: Neat store! Has all sorts of gifts and decor for that luxurious taste! Prepare for the prices, though.
Matt
Matt: Great spot for furniture and nice things for the home. Very sweet and welcoming blonde lady at the front desk, so helpful!
Mingyang Chen
Mingyang Chen: designer home decor and furnitures. nice gift shop as well.
Dee Paquette
Dee Paquette: A visit to The Cross never fails to delight me, especially now🎄They are one of a few stores in Vancouver that display the magic of Christmas 🎅Full of glittery, magically eye pleasing Christmas pleasures.Wonderful staff too ✨️Check out this place of magic for yourselves; you shant be disappointed 🤶
Kelly A
Kelly A: A long-time favourite shop. Don’t miss the absolute sweetest collection of glass and other tree ornaments starting in November.
mike ordonez
mike ordonez: I love love love this store! It’s just right beside where I live and I always go there to have a sneak peak of there collection and for Christmas is just glamazon!
Richard Bailey
Richard Bailey: Love going here when in Vancouver
Lydia K
Lydia K: I spent more than 200 dollars as a gift. I requested gift wrapping at the cashier. She told me to do it myself at home after paying for gift wrapping Box, because she was too busy. Whatt????Totally dumbfounded!!!! I was the only guest she responded to, and no one was waiting behind me. She wasn't busy at all and had plenty of time to do gift warpping. She's just a rude, lazy staff.
MK Toma
MK Toma: I love visiting the cross for little jewelry updates. I’ve bought so many great little earrings necklaces and rings from here. Customer service is next level- everyone who works here is so friendly knowledgeable and helpful. Thanks for the great ear bling and helping me choose the right ones
Jolene Stahn
Jolene Stahn: Definitely the place to buy a gift for someone or to simply treat yourself!
Gerry P
Gerry P: Went in today to grab a couple of things to curate a housewarming gift box. Jacklyn was really helpful and made some great suggestions. Very good experience overall!
Sarah Whittall
Sarah Whittall: I enjoyed shopping here today. I came in with my young son and needed a gift ASAP for a house warming gift.The service we got was on point. The staff member helped me pick out the perfect gift, on budget, in record time, and my friend loved it.Also, the store itself is really light and beautiful.
Sunaina Ajit Kumar
Sunaina Ajit Kumar: For vibes? No thanks.
Christian
Christian: Love this place 👌🏼
Chris Soukoulis
Chris Soukoulis: Very interesting things for the home seems like we are there every other month 😀
Gerald Joe
Gerald Joe: Great holiday offerings
Xav Review
Xav Review: Interesting stuff!
Stephanie Porter
Stephanie Porter: A beautiful escape from reality into home decor fantasy land where dreams are made of. Picked up a gorgeous 5 ingredient vegan book. Had an engaging tour of the local and high end jewellery, I could live there it's so nice. Parking is atrocious though, but if you're on foot, take a minute to pop in. No regrets. Seems like a team that's knowledgable and really like what they do.
Bill Weisgarber
Bill Weisgarber: Been shopping at The Cross for years. Knowledgeable, helpful staff
Greg
Greg: Beautiful place and selection of home decor products.
Neeli B
Neeli B: The customer service from both The Cross and their manufacturer (Bliss Studio) is horrible! I was on the waitlist for a YEAR for the popular KOTINOS WREATH, just to be told that the manufacturer (Bliss Studio) changed how the wreath looks. I don't know why The Cross and their manufacturer Bliss Studio didn't honour what they promised to customers. The Cross should have told the manufacturer that they had customers waiting for a year for this specific style of the wreath. Instead, I get an email saying how the wreath is still beautiful and structurally sound from their employee. Wow! No acknowledgement of the inconvenience after making me wait a year for a product and probably other customers too. Which company puts you on waitlist for a year for a product? The Cross didn't even try to resolve this issue with their manufacturer. The manufacturer Bliss Studio still claims to sell the old Kotinos wreath on their site. Other sellers still claim to have the old Kotinos wreath, because the manufacturer hasn't informed them of the "NEW Kotinos Wreath". How does a manufacturer just change its products without informing its suppliers? I don't know why The Cross is carrying products from such a misleading manufacturer. It's unheard of waiting a YEAR for a product and then disappointing your customers. Please avoid this place, they don't care about their customers!

10. Lifetime Home Furnishings - Vancouver

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128 reviews
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Lifetime Home Furnishings
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Address: 1757 Kingsway, Vancouver, BC V5N 2S4, Canada

Schedule: Opens at 10:00 AM

Telephone: +1 604-780-2802

Business type: Sofa store

Lifetime Home Furnishings: what do users think?
Ali Abdollahi
Ali Abdollahi: Investing in furniture is not only a practical decision but also one that can greatly impact your overall quality of life and the appearance of your home. It's important to make a smart investment and get the best value for your money, so you can enjoy the benefits of your purchase for years to come.In our search for a new sofa and love seat set, we discovered Lifetime Home Furnishings- a store in Burnaby with a unique business model that offers high-quality furniture at a fraction of the cost of big-name brands. We were thrilled to find exactly what we wanted, and the product exceeded our expectations in both quality and aesthetics.If you're in the market for quality furniture, we highly recommend checking out Lifetime Home Furnishing. You'll be able to find a piece that not only fits your budget but also enhances the overall look and feel of your home. You won't regret it.
Jule Rulezz
Jule Rulezz: Amazing Customer Service, top notch. Vikas was very professional. He explained in detail about the sofa and even offered to deliver and assemble it for free which was very amazing and mind blowing. The sofa bed that we ordered was gorgeous and my wife really loved it. If you are looking for any furniture this is the place to be. Amazing deals and top notch service. I will definitely recommend this place to anyone.
May Li
May Li: Purchased our leather sofa bed and love seats here. Received excellent service from the owner and delivery was right on time. During delivery, they even took off their shoes before entering and tried their best by not making any scratches on our walls. Thank you, Vikas and your delivery team!! 👍
Ilan Keshet
Ilan Keshet: I bought a couch off them for very reasonable price, and they were able to deliver it within 1 week.It was a very difficult delivery as couch was large and unit was hard to access, but they did a fantastic job.Thanks Vikas -- I highly recommend him
Arjun Yadav
Arjun Yadav: Good customer Service, On time Delivery,got a good deal . Thankyou Vikas
Patty Carkner
Patty Carkner: Lifetime Sofa has been amazing.Fabulous customer service, excellent quality for our leather sofa and an amazing deal.Patty
Colin Trigg
Colin Trigg: We were completely satisfied with our leather sofa purchase from Lifetime Home Furnishings. We purchased a leather sofa with a chaise that has storage and makes into a bed. It is exactly what we were hoping for as we live in a condo and need those options. The colour we wanted was not immediately available, however, the new shipment was waiting to be unloaded and it was worth waiting a couple weeks. Taxes and delivery were all included in the final price and we couldn't be happier.
Joe D
Joe D: Amazing place to buy quality, good looking, modern leather furniture at very reasonable prices. Look no further. Delivery was done as requested. Great customer care and follow up.
denny mires
denny mires: They delivered to my friends home a new sofa and love seat. The quality was excellent and service was friendly and professional. 5 stars all the way.
Andi M
Andi M: Just received my beautiful top-grain leather sofa set and could not be happier. Beautiful, high quality and incredible price! Gebril was welcoming and patient as we plopped around from couch to couch trying to decide. He listened carefully to what we were looking for and showed us all the available options. Delivery within less than 24 hours from purchase, and service with a smile. Hands down the best furniture buying experience we've had.
Brent Ballantyne
Brent Ballantyne: From the moment I started interacting with Gebril - the service was exceptional, and so above and beyond. We recently relocated from Manitoba and Gebril was able to guide on the products he had in stock, provide additional photos, and complete the transaction all prior to us arriving. He then personally delivered our new couch the day after we landed in New Westminster. I can not state how much Gebril made our relocation easier, and how much his level of service was appreciated. Shop here - enough said!
sherwin p
sherwin p: We checked Lifetime Sofa because the reviews were great. We were not disappointed. Gebril (the owner- salesperson- and delivery guy-in-one) was patient with us when we were choosing a sofa. He was also easy to do business with. Together with an assistant, he delivered the sofa to our condo unit, patiently and carefully transporting the sofa through a narrow hallway and then assembling it quickly. Great product and great experience with Lifetime Sofa. Hoping after-sales will be the same. Thank you Gebril.
Darren Kopetsky
Darren Kopetsky: Lifetime Home Furnishings was helpful, engaging, flexible, and swift, courteous, and otherwise professional in delivery and setup.
George Gibas
George Gibas: Gibrel the owner. Great guy. Delivered our furniture on time and assembled it on site. Definitely recommending lifetime furniture.
Danny “Danny”
Danny “Danny”: I feel happy the service.Thanks!!
cathtaylor100
cathtaylor100: very pleased with my new sofa bed. perfect for my needs. service was first rate.
Vaishak Babu
Vaishak Babu: They have great prices on sofas. It was a pleasure dealing with the staff here. They delivered my couch home and assembled and set it up properly for me. I would highly recommend this store.
M. Lu
M. Lu: Vikas was great! He was extremely helpful at the showroom, didn't pressure us, and gave us lots of options. He was honest about the longevity of the couches depending on how much use you put on it. Prices are super reasonable and I caught a great deal where the sticker price was inclusive of all taxes with free shipping. Very happy with our purchase and experience at the store. Thanks again Vikas!
Keltan Walker
Keltan Walker: Viewed their inventory online and it appeared they had some pretty nice looking bar stools. We live close by so we walked there only to discover they had NONE! False advertising, very poor experience. Do not recommend.
Brigitte Gemme
Brigitte Gemme: We needed a sectional for our family, kids are getting too big to all fit on the 3-seater sofa and comfortably watch a movie! We are normally an IKEA kind of family (our previous couch from there lasted us 10 years) but nothing there appealed to me. I found Lifetime via Craigslist posts and walked in there to check out the goods. They definitely don't woo you with the store's decor - and that is perfectly great for me, as it is also reflected in the reasonable prices. We rapidly settled on a model we liked (I love it when there aren't too many options!), put a deposit, and ordered. Delivery was supposed to be in late May and turned out to come in late June, but really is there any supply chain that isn't disrupted these days? Vikas delivered himself and was very nice about showing how to do the final assembly of the legs, which we did ourselves. The fabric of the sofa is really nice and soft, the foam is just the right firmness, and the two pieces of the sectional hold nicely together. Time will tell but it looks so far like this will be a very durable item in our home.
Peony Kwok
Peony Kwok: Bought a sofa recently. Great sofa, great price, & great service. Thanks Vikas for your recommendation!

11. BoConcept Vancouver - Vancouver

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45 reviews
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BoConcept Vancouver
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Address: 1275 W 6th Ave, Vancouver, BC V6H 1A6, Canada

Schedule: Opens at 11:00 AM

Telephone: +1 604-730-8111

Business type: Furniture store

12. Urban Decor Furniture - Vancouver

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58 reviews
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Urban Decor Furniture
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Address: 1222 Davie St, Vancouver, BC V6E 1N3, Canada

Schedule: Opens at 10:30 AM

Telephone: +1 604-678-8587

Business type: Sofa store

13. west elm - Vancouver

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300 reviews
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west elm
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Address: 2947 Granville St, Vancouver, BC V6H 3J6, Canada

Schedule: Opens at 10:00 AM

Telephone: +1 604-733-6730

Business type: Furniture store

14. Future Furniture | Best Furniture Store in Vancouver & Richmond - Richmond

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77 reviews
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Future Furniture | Best Furniture Store in Vancouver & Richmond
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Address: 2981 Simpson Rd #110, Richmond, BC V6X 2R2, Canada

Schedule: Opens at 12:00 PM

Telephone: +1 778-710-5188

Business type: Furniture store

15. Briers Home Furnishings - Vancouver

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164 reviews
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Briers Home Furnishings
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Address: 2025 W 4th Ave, Vancouver, BC V6J 1N3, Canada

Schedule: Opens at 10:00 AM

Telephone: +1 604-738-0379

Business type: Sofa store

16. Montauk Sofa - Vancouver

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11 reviews
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Montauk Sofa
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Address: 228 Abbott St, Vancouver, BC V6B 2K8, Canada

Schedule: Opens at 11:00 AM

Telephone: +1 604-331-2363

Business type: Furniture store

17. Vancouver Special - Vancouver

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83 reviews
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Vancouver Special
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Address: 3612 Main St, Vancouver, BC V5V 3N5, Canada

Schedule: Opens at 12:00 PM

Telephone: +1 604-568-3673

Business type: Furniture store

18. Inspiration Furniture - Vancouver

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70 reviews
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Inspiration Furniture
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Address: 1275 W 6th Ave, Vancouver, BC V6H 1A6, Canada

Schedule: Opens at 11:00 AM

Telephone: +1 604-730-1275

Business type: Furniture store

19. Urban Barn Granville - Vancouver

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108 reviews
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Urban Barn Granville
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Address: 2354 Granville St, Vancouver, BC V6H 3G3, Canada

Schedule: Opens at 11:00 AM

Telephone: +1 604-731-9047

Business type: Sofa store

20. Rosewood Home & Condo - North Vancouver City

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74 reviews
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Rosewood Home & Condo
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Address: 733 Marine Dr, North Vancouver, BC V7M 1H4, Canada

Schedule: Opens at 10:00 AM

Telephone: +1 604-969-1201

Business type: Furniture store


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