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1. Reid Brothers Plumbing and Heating Ltd. - Vancouver
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5
53 reviews
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Address: 1636 W 75th Ave, Vancouver, BC V6P 6G2, Canada
Telephone: +1 604-263-0323
Business type: HVAC contractor
Lea Cheverie: Positive:Quality,ValueReid Bros has been around for 30+ years for a reason. The old fashioned care of their customers has been passed down to the newer generation of family. They really care and know what they are doing.Service:Repair HVAC
Tavis Bulloch: Positive:ProfessionalismGreat install department. Recently had a heat pump installed and everything turned out great with no hiccups
H M: Reid Bros installed a mini-split system for us in 4 years ago. We were so pleased with their work that we brought to install a high efficiency furnace last year. In between they did some plumbing maintenance for us. All their work has been excellent.The team is exceptional. They chose excellent quality heating and cooling systems for our home. They helped us rule out systems that would be incompatible with our older house, outlined the pros and cons of more suitable options, answered all our questions, arrived on time, worked efficiently, and were easy to be around. If you are looking for a company with high standards from start to finish, I recommend Reid Brothers for all your plumbing and heating needs.Services:A/C system maintenance,Plumbing fixture installation
SynC C: your drivers are dangerous to other drivers' safety. Was driving towards Vancouver this morning @730am May 5/23 on Arthur Lang bridge. Your driver (young looking male bald headed/shaved head with glasses) in a REID BROTHERS company van was behind me & all of a sudden sped up & cut me off, almost clipping the right side of my vehicle. Its raining & slippery on the deck of the bridge. How irresponsible & obviously no regard for others safety. I would never call you for service.
M User: Nice illegal U-turn there at Kingsway at night… Can you drive safely for all of our sakes?
Joanne Sriranpong: Wonderful place great people
Min Kim: They never fixed my plumbing problems properly. The worst plumbing company I have ever hired.
Rafster: Critical:Professionalism,PunctualityThe technician doesn’t think it’s necessary to advise that he is delayed. Thinks customer doesn’t have anything else to do but to wait. Not acceptable in the age of mobile phones. Corporate culture obviously needs to improve in this regard.
Thad Hughes: Incredibly impressed with Reid Brothers from beginning to end!The estimator (who also turned out to be my installer) was friendly, extremely knowledgable, and helpful, and helped me talk through options. The estimate was clear and detailed.The installation lasted 3 days, went exactly as planned and was fantastic. They communicated clearly and were easy to work with. The hot water came back on even sooner than promised. The installer answered all of my questions and shared a ton of useful information, and explained everything about the combination boiler / water heater.And the boiler room looks way better than before!I have the sense the the folks working on the house took pride in a job well done, and I appreciate that so much!I've used another major name in Vancouver for my old hot water heater, and it was not a good experience. The difference between them and Reid Brothers was night and day--what a huge improvement!Thank you Reid Brothers! I'm glad to have found you!Note: To reduce the carbon footprint, I had really wanted to switch to an electric air-to-water heat pump, but it seems that most installers, including Reid Brothers, aren't ready for this yet.Services:Heating system installation,Water heater installation
Bruce Henry: I had Reid Brothers install a Navien combi on demand water heating system. They did an amazing job. Everything went perfectly from initial inquiry to installation. The installation is beautiful workmanship.
Y Sale: Critical:ResponsivenessI wanted to get a quote on installing a mini-split system. Filled out their online form twice and called their answering service twice. I never got a single reply from them.
Dorothy Chan: Called in for a simple heating system repair (we still use the old hot water heating) but the repairman was an hour late. Got super fed up with us and rather then showing us his credentials and fixing the problem, tried to upsell and new heating system to us. We got a second opinion and it only costed $250 plus tax. Instead this company wanted to install the “newer and better” heating system for 10 times the price. Be careful of this scam company.Services:Heating system repair,Repair water fixtures
lucas chan: Critical:Professionalism,Punctuality,Quality,Responsiveness,ValueDecided to create a hazard on 75th ave by stopping the van in the middle of traffic and berating me about my parking. WAS a customer.
Taylor Dean: Live close to their facility and whoever drives the F150 cuts people off and blows through stop signs regularly. Wasn’t the first time either. Today was just the straw the broke the camels back. I would have reported the license plate but they sped off to quick to get it.
Claudia Acevedo: Critical:Professionalism,Quality,Responsiveness,Value
Shamim Brown: We found Reid Brothers to be professional, efficient, and very reliable. From the beginning of our three projects to the end, their team has been most thorough. I was contacted by Brian, their Project Manager, at the beginning of our projects. He stayed in touch and walked us through every step of the way from start to finish. He told us what to expect and when service would start and end. He also did follow-ups upon completion of the projects. Technicians, Richard and Sam came in to check on our gas furnace and hot water heater (the latter had a slow leak), and to check on our kitchen sink tap which needed replacement. They also connected our new fire pit to our existing gas line. Not only did they do a thorough job of all three, but they went the extra mile - while Richard worked on checking the furnace and hot water tank, Sam finished setting up the partially completed fire pit for us. Both were extremely professional, courteous and congenial. Technicians, Tom and Matt came in to install the tankless water heater which we opted to have put in. They too were extremely knowledgeable, professional, courteous, very thorough, and completed the project in a timely and efficient manner. We are very pleased with the entire team of professionals at Reid Brothers, and we would recommend them highly.Services:Faucet installation,Plumbing leak detection,Heating system maintenance
TC: REID BROS. came to our home on many occasions. However, their negligence on the last visit caused major damages. Initially the owner at Reid told us that the co. would be accountable and we finally got paid by our insurance company months after the event but they only paid out 1/3 of the repair. When our insurance co. proceeded to recover damages from REID BROS., they denied they were even at our home as they never sent an invoice for the repairs and now our insurance co. is asking for the coverage to be repaid back to them in part.....UPDATE ....we the owners found video from RING that REID BROS were at our home and now they will have to pay for Damages ....but buyer beware regardless...!!!Service:Toilet repair
jason cooper: Great place
Susan _S: Positive:Professionalism,Punctuality,ResponsivenessFound Reid Brothers through an online search for plumbers in my neighbourhood and the reviews were excellent. They were very professional, and always on time for both of my appointments. Would definitely call them again if needed!Services:Toilet repair,Garbage disposal repair
K McMartin: Living in Ontario, we mistakenly paid a plumbing bill electronically in February 2021 to Reid plumbing in Vancouver instead of in Ontario. These are two separate companies in different provinces that happen to have similar names. We contacted this company in Vancouver to explain our mistake and to ask for our money back. Reid Brothers in Vancouver said they would send our money back but we received nothing. Subsequently, our bank lodged an investigation in April 2021. Why did Reid Brothers in Vancouver accept and keep money that was mistakenly sent to them (and not owed to them)? In April, via telephone AND VOICEMAIL, Reid Brothers promised to return the money not owed them. Now, in mid May, still crickets.....
DeeDee Nelson: I want to thank Reid Brothers once again for being there when I have needed them. I have been calling them for five years, as everyone in our apartment building also does. They are always professional on the phone and in person. When I had my most recent plumbing issue they showed up quickly and efficiently, on time, and did a beautiful job. Very reasonable fees as well. This is wonderful customer service and care and I will definitely be calling the team the next time I need any plumbing or heating systems work done. Thank you again to all!
2. Best Buy - Vancouver
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5
2739 reviews
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Address: 798 Granville St Suite 200, Vancouver, BC V6Z 3C3, Canada
Schedule: Opens at 11:00 AM
Telephone: (866) 237-8289
Business type: Home theater store
4worldlovers: 
At Best Buy Robson & Granville, we specialize in helping you find and discover the best technology to transform the way you live. From great deals to the knowledge of our in-store experts, we’ll connect you with the latest tech and show you how to get the most out of your devices.
Expand your home entertainment options with a stroll through our large in-store collection of TVs, home audio systems, and video game consoles including Xbox One, PlayStation 4, and Nintendo Switch. If you’ve been thinking about refreshing or renovating your kitchen or laundry area, we’ll walk you through the process of updating your appliances from a selection of cutting-edge refrigerators, ovens, cooktops, washers, dryers, and more.
At Best Buy Robson & Granville, we specialize in helping you find and discover the best technology to transform the way you live. From great deals to the knowledge of our in-store experts, we’ll connect you with the latest tech and show you how to get the most out of your devices.
Expand your home entertainment options with a stroll through our large in-store collection of TVs, home audio systems, and video game consoles including Xbox One, PlayStation 4, and Nintendo Switch. If you’ve been thinking about refreshing or renovating your kitchen or laundry area, we’ll walk you through the process of updating your appliances from a selection of cutting-edge refrigerators, ovens, cooktops, washers, dryers, and more.
Manju: I went to the store today to purchase laptop.Our associate,loveleen assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though She has told us about the warranty plan . Its a great service by Loveleen.
K M: Usually the staff can answer my questions but last time that i went there i choose 2 computers/laptops to buy (after an hour of looking and deciding). Both computers were out of stock and there was no notification to the customer that they were out of stock or display only. When i asked if its possible to have a discount on the floor model- he said no, but that he would give me a free warranty. I walked away, was a shame because i was willing to pay and was excited to have my purchases. Waste of time.
Paavali Henki: Very large store with big selection of electronics. Kind and knowledgeable staff members. Best prices.
Noah Vasquez: Waited an hour this morning before opening to be the first to get the new game released today (tears of the kingdom). A line of about 40 people gathered behind me and the one person infront of me. The store manager didn’t seem to care about a line so about 20 people gathered in a cluster infront of the line as they all rushed the till befor the people who had waited in line. You would think when a highly demanded release calls people to line up for over an hour the store would at least try to honour first come first serve of a limited supply. Ended up getting the game after fighting my way into the crowd 👎
mayuri mammai: Today I happened to go to this store to buy mac book, and at the billing counter, unfortunately, my Credit card chip is malfunctioning, this person named Mathesh started giving me looks and showing an unnecessary attitude, without even looking at my card he said it was expired, as I was trying multiple times inserting my card, he was acting it out. I know he might be doing hard work but not at all professional, I felt judged at that point, well I just left the store and placed an order for pickup at another store🙄
Navneet Kaur: I went to the store yesterday to look options for a laptop.The associate,Aman, assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though I had plans to buy later as I went just to look for the options,I ended up finalising the laptop as I was convinced Great service by Aman.
Guilherme Guedes: Pretty standard Best Buy store. Very helpful and friendly service but some products like phone protection ones (glass, cases and others) are way more expensive than it should. You can easily find them online at half the price. But other psychs such as home electronics, gadgets and appliances are at a good price. You should always look for the offers though, they're very frequent but not always communicated, so you should do a price check before buying.
S p: EXTREMELY Pushy salespeople, and at the same time not knowledgeable about the products at all. Used car salesmen are like angels compared to some of these Best Buy salespeople. Worst part is that they INSIST that they are Not on commission, while literally doing ANYhthing to push you to buy...! I take it as a direct insult for someone to look directly into my eyes and lie so clearly and obviously into my face....Oh and I also had the pleasure of dealing with their Geek Squad for TV installation. After paying 350 Dollars for a TV mount, the first time they messed up the installation - they were nice people though. I had to book a second appointment which was scheduled for a few days later. The 2nd group who showed up at the 2nd appointment were so rude!!! And I ended up with extra holes on my wall and a TV which afterall was not installed at the height that I had originally asked for. Because they couldn't make holes too close to the holes that the first group initially made in the first appointment.In short, I describe their Geek Squad personnel as "Rookies". Definitely Not worth the 350 dollars to have a messed up TV mount and extra holes on your wall.
Ron Hunter: Awesome experience ended up buying a Sony portable speaker and I'm loving it
Mo Mo: its my favourite store in metro Vancouver ,stuff are so helpful, knowledgable and kind, service is fast, no fusspickup order were on time with email updatesgreat choice for everyone who is for new arrivals or dongles, partseverything is thereall my Macs, pc,iphones and watch including tv and appliances are for Grenville store
Mohamadreza Khoshtinat: Dear Best Buy Granville,I am writing to express my gratitude for your excellent service. Mr. Faraz provided me in helping me find a good laptop. Your expertise and guidance were invaluable in helping me make an informed decision.I appreciate the time and attention that you gave me during our consultation. Your recommendations were spot-on, and I am extremely satisfied with my purchase. Your professionalism and customer service were exemplary, and I will recommend your store to my friends and family.Thank you again for your assistance, and I look forward to shopping at Best Buy Granville in the future.Sincerely,
Mark P: Stood around for 20 mins looking for help while everyone I kept stopping kept saying someone else would help me. The customer service here is absolutely horrendous
Keyvan Radbin: Updated store with a lots of electronics.
Adam Newsome: Great experience at mobile booth. Fast checkout, no hassle. The staff member called me to let me know I forgot my ID there!
Macaw: It's alright, kinda sad
BB503TS CHIN: Good
Kate H: The manager, Ben, is extremely kind and helpful. He works very hard and provided alternative solutions to my purchasing needs.Thoroughly nice person.
Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.
Karen Bast: The staff is, as always, very helpful and friendly.
Zac A: Good location and most of the staff is kind & helpful
Sharon: Great service! 👍 Especially by Aman, he gives his honest opinion about laptop recommendations, and I'm absolutely satisfied with the one I bought! 🤩
3. Bartle & Gibson Co Ltd - Vancouver
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4.9
3 reviews
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Address: 1423 Grant St, Vancouver, BC V5L 2X9, Canada
Schedule: Open until 4:30 PM
Telephone: +1 604-253-2779
Business type: Boiler supplier
Nivlac Ng: Branch switch managers. This location has awesome service. Great stock and quick on the phones. Switch my go to wholesaler to this location. Eddie and his team are the best. Orders are packed and ready to go when ordering via phone. Thank you guys!!!!
4. The Shop Vancouver - Vancouver
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5
129 reviews
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Address: 432 Columbia St, Vancouver, BC V6A 2R8, Canada
Schedule: Opens at 1:00 PM
Telephone: +1 604-568-7273
Business type: Men's clothing store
Jeremy_ BTS: I came to The Shop to have my denim hemmed. The previous cuff length damaged my denim, but TJ worked around it, discussed his plan, and hemmed them in 15 minutes. The Shop was a lively, well-curated store with an attractive aesthetic. I will budget for some items from The Shop in the near future. Thank you TJ and friends :)
Peter Nelson: Great products and friendly service
Josue De Leon: Absolutely love my jacket and cannot wait to see it age and eventually pass it down....the purchasing process was easy and comfortable (most online purchases, especially at this price point can leave you feeling uneasy) Tj is the best and communicates/responds quickly with as much information about his products as possible.....these jackets should be something you work towards purchasing and then lived in to pass on or to look back on the life lived in them.
Guy Swain: If you are in the market for some high quality denim, this is your place.While you are there, be sure and check out all that they have to offer. You will not be disappointed.
Kenny Muse: Ordered an Iron Heart shirt online. It was mailed and delivered to Ottawa in super quick time. Well packaged and also included a very thoughtful, cool and appreciated hand written note. Class!!...I will definitely use 'The Shop' again.
Designing Fever: This is a great shop with some pretty good stuff to choose from. Such a great store.
Nick Thompson: Came here with my partner to look at Leather Jackets and check out the store. TJ is really down to earth and approachable, he also knows his products and sizing well. I was able to pick out a killer Y2 jacket and left a happy man. I was basically dying of heat stroke by the time I got to the store, so I’m grateful for TJ’s patience and help.I will also say that while we were in the shop a rougher looking man from the local street community came into the store and started trying on clothing. TJ was completely respectful to the guy and didn’t kick him out or make a scene, I think that really speaks to his character.
Urbanfella: Great Products, Great Service
Keith G: Wesco boots, Schott jackets, and more. TJ is very responsive and super cool.
Customer Service (Jr): Great shop I couldn’t tell ya how many thousands of dollars I have spent here. Everything is top notch from the owner to the clothes. It’s not cheep but I’m not looking for cheep mass produced clothes so when you come here you know you are getting some of the best. Thanks again!
Kevin Wang: Hands down THE BEST menswear spot in Vancouver. The curated selection along with TJ’s endless knowledge on selvedge denim and leather jackets is unrivaled!
T AR: Great offering of high quality clothing and personal service.
Cameron McPhail: This store is not for everyone, but it should be. Everything for sale at The Shop is hard to get, the best, carefully curated and of the highest quality. The pieces are expensive, but most things are that will last long enough to give to your grandkids. Every order comes with a hand-written note from TJ, and watching him hand-hem your new jeans on one of the rarest sewing machines around is pretty f&$king cool. When you’re ready to leave a store feeling like you got yourself something truly special, get down there.
v velez: What can I say? The man behind the shop knows serious knowledge from premium selvedge to leather straight up. Love how he is very accommodating and capable of doing the impossible things POSSIBLE. Made numerous purchases and have never been disappointed. Will forever be coming back for future purchases for he has got nothing but goodness and beauty to offer. You rock TJ.Sincerely,Indigotamer
Jamie Matheson: I've made a bunch of purchases with The Shop Vancouver. The quality of the product reflects TJ's attention to detail and appreciation of high quality goods without a doubt. His business and customer care never fail to impress, always making sure that all questions are answered and always leaving me confident that my order is going to be exactly what I'm expecting. 5 stars ALL day!
Nikitas Chondroyannos: This is the best place for one of a kind men's clothing items. The best place to shop in Vancouver is The Shop.
Adam Bartlett: I went to The Shop for the first time on Saturday looking for shirts from Iron Heart. TJ was super helpful and let me try on everything he had. He had a great knowledge of not only the lines he carried but clothing in general. The Shop has a very well curated collection of denim, leather and high quality shirts and sweaters. I will definitely be returning.
Jim Smerdon: TJ's knowledge of Japanese denim is encyclopedic. His ability to source the best in leather jackets is unparalleled. And his customer service is impeccable - far beyond what you will find at chain stores, luxury department stores or even Independents.
Joakim Mattsson: I’ve bought a couple of things from The Shop since I discovered it on instagram a couple of years ago. This time around I bought a Schott leather jacket and TJ went above and beyond in helping me find the right size and model.TJ is what every small shop owner/manager should aspire to be. He’s helpful to a fault, friendly, funny and extremely passionate about the products he sells.
Peter Kim: Good selection of quality merch but customer service can be quite mediocre.
Robert Jensen: Bought a motorcycle helmet from The Shop Vancouver. TJ was great to work with and very responsive. Definitely went above and beyond to help me out. Would definitely recommend.
5. Best Buy - Vancouver
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3.8
783 reviews
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Address: 8133 Ontario St, Vancouver, BC V5X 0A7, Canada
Schedule: Opens at 11:00 AM
Telephone: (866) 237-8289
Business type: Home theater store
Angela: Poor customer service from Simi, she helped us with our transaction and tried to sell us $50 for 2 years warranty. Failed to use the correct words, we asked for clarification and her attitude was like she doesn't want to be there. She took a pause and her face reads judgement on us for not understanding her. No patience, not helpful.Got our email wrong, ended up not re entering one for our receipt.We wanted to check if our email was even entered, got a shoulder shrug and a smile saying "not my problem".
Rajwant Chahal: Best customer service by Kane.
Rebeca: Best buy customer service is the ABSOLUTE WORST. I took them 2 months to replace my dishwasher and left a nasty mess behind
Mujtaba Syed: We went in to get a laptop and couple printers. Numaan helped us with ease and suggested the best option as per our needs.Will definitely go back there.
Mark S: Before renewing or getting new cell contract DO NOT LOOK FOR RUSSEL, he act like he is your buddy with “I got you” but when he signed me up for a new contract, he did not mentions about the gift cards worth $300 but only he said was $100. When he left me with his associate, For some reason I went on Bestbuy apps and found out the $300 on a new contract.I ask the associate about it he then mentions that it’s a “new promotion”.
Nicky M: We wanted to get a $2500 TV with a price match on its own Best Buy website of $2200.The Senior Associate “S” in Home Theatre lied to us that she could do the price match.Once we ready to pay, she added up accessories and the protection plan that we didn’t want to our bill.I understand she wanted to sell to Protection Plan and accessory. But Instead of being honest and introduce everything, she added them to the bill without our consent when we ready to pay.We didn’t figure out the calculations right away and already took out our credit card. We know there’s tax on the $2200 TV so few more hundred dollars on top seemed making sense.After we really looked at the computer screen, we found out S added all costs to us and how unethical she tried to do the business.It’s is Best Buy, you don’t do business like this. Each staff represents the Company.Be honest to sell!She was angry and left the counter right after we caught her trick.Of course we didn’t get the TV and also wasted an hour of our time.FYI, my wife was the Operation Manager.
Whitney L: All the workers, albeit a bit short staffed and hard to find, were helpful. If they didn't know, they tried to find a coworker that would. Kenneth was very helpful and explained to me what cable I needed to set up two monitors, and showed me which one. Thank you!
Mykyta Kondratiev: What's the point of having this store if there is always nothing available there. If I wanted to order online I wouldn't come to the shop
Cally Aura: Came here after the Metrotown location employee had smooth brains and told be to look up what inventory they had because he was too lazy to help me.This location at Marine Drive saved the day. I placed an order online, then went and picked it up. I arrived, felt a bit sketchy going up a weird parking lot at night to get to the entrance, but once I got in the team at the pickup counter and the Geek squad were super helpful with answering my questions and helped me bring my brew purchase outside to my car.If you want actual help, it’s worth coming to this location. Avoid the Station Square/Metrotown location.
Qishen Cao: I went to fix my computer. Johnathan helped me a lot. He is very professional. Really great services here. Thank you so much!!
Margaret Scott: Keenan provided myself and another family member with genuine customer service. I bought a printer and he was super helpful. This was a recent purchase before Christmas. Outstanding young man. Thank you,
C C: Came in for an exchange. Process was really fast. Rainier (I believe is his name) at the checkout/customer service counter was polite and got everything done real quick with no problems.
Melissa Boulanger: Since you can't leave a review for their online sales exclusively I'll leave this here since it's the closest Best Buy to me. Purchased an item online to have it shipped to my address. They use Purolater as the shipping company who apparently doesn't leave shipping notices if they are unable to leave the package in the receiver's hands. And as Best Buy didn't provide a phone number for Purolater to call me at I was left with a package in limbo. Called Best Buy who told me to call Purolater of course and Purolater tells me the package is somewhere in their warehouse and will take upwards of 48 hours to track down and send back out. Totally unacceptable. When requesting the whole thing be cancelled and I just pick it up in store instead it was impossible. I was told I had to wait the 48 hours for Purolater to track it down and return it to Best Buy who would then take 3-5 business days to give me money back. So about a week's wait with no product and to get my money back. This is some of the worst pass the buck customer service I have ever experienced. And then the supervisor from Best Buy hangs up on you when you state your disbelief about how I can be out the product and my money with no resolution. Lesson learned, I will never order from Best Buy again.
One Grail: I love computers and the intetnet and their website is so terible i cant suffer through enough to see if they are selling what i want to buy.... ill shop elsewhere....
Ashpreet Kohli: I purchased an open box, HP Specter yesterday but the department manager including the salesperson failed to find the stylus pen with it. Today, Prab being helpful did an awesome job finding not only the stylus pen but also the power cable included with the box. Considering his confidence and professionalism I believe he should be working at least as a supervisor.
Ahmad Nakib: Took 20+ mins for a basic return/purchase transaction - by far the slowest service I have ever experienced. They were also unable to price match with Costco, even though customer support said they do.
John: They were alright
Justin Ashton: They only have one till that takes cash I had to let 3 people go ahead of me so I left without purchasing anything cause I was sick and tired of waiting, go to another Best Buy if you can do not go here
Jim Z.: Bad experience for the first time. Will be the last time going here. Came to pick up an online order for a game on sale at this Best Buy location, CSR claims that I've picked it up already and it's not in the system. That's weird, I've only visited just now. CSR claims manager is looking into it. Frustrating wait. Unprofessional customer service.
Navdip Dhatt: Do not go this location.They have nothing. i have wasted my time.They don’t have any apple products for displays.
Paul Chan: This branch is really good, the environment is very good, and the parking is very convenient.
6. Bartle & Gibson Co Ltd - District of North Vancouver
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3.6
5 reviews
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Address: 1159 16th St W, North Vancouver, BC V7P 1R4, Canada
Schedule: Opens at 7:00 AM
Telephone: +1 604-988-4141
Business type: Boiler supplier
Ross La Liberty: Very helpful, they had everything I needed.
Michael Rae: Good place to get plumbing supplies
David Laird: Very rude and unhelpful customer service on the phone
Frank Fontaine: Our first choice for drainage and plumbing supply
7. Best Buy - West Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.5
963 reviews
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Address: 2100 Park Royal S, West Vancouver, BC V7T 2W4, Canada
Schedule: Opens at 10:00 AM
Telephone: (866) 237-8289
Business type: Home theater store
J F: I had a great experience here. Anani hooked me up with a beautiful Samsung TV and a great price, and Barbod, Ramin, Ali you all rock and answers so many of my questions . And Jimmy too :) Thank you all for helping me so much, you all have the patience of a saint!
Mo Habib: Okay place. Employs many Iranian servants.
mahdi Karimi: I recently visited Best Buy looking for a new laptop, and I had the pleasure of meeting Sal, who provided me with outstanding customer service. Sal took the time to listen to my needs and preferences, and he went above and beyond to help me find the perfect laptop for me. What I appreciated most about Sal was his honesty. He didn't try to push me into buying the most expensive laptop, but instead, he recommended one that he believed would suit my needs the best. Sal was knowledgeable and patient, answering all of my questions and explaining the differences between different models in a way that was easy to understand. Thanks to Sal, I left Best Buy feeling confident in my purchase, and I'm thrilled with my new laptop. I highly recommend Sal to anyone looking for excellent customer service and honest advice at Best Buy."Remember to include specific details about the interactions you had with Sal, and be sure to highlight the aspects of his customer service that impressed you the most. This will help other customers to know what they can expect when they visit the store and work with him.
Gabrielle Zeitler: This review is not specific to Park Royal Best Buy, but Best Buy as a whole.We purchased a dishwasher, the installation fee, and the haul away fee. When the contractors came, I mentioned to them that we paid to have our old dishwasher taken away as well (a separate fee) but they said they knew nothing about it. They then left without taking the old dishwasher.When we I contacted customer service at Best Buy to handle this, I was passed around to 4 different people before being told that only one department handled these inquiries, and that they can only be reached by phone (fine).I have called this department over 10 times within their office hours and they either do not pick up, or do not offer solutions. I have spoken to so many different people and no one has been helpful. We have even tried offering solutions, but they say none of them can be done. It has been a very frustrating experience and my old dishwasher is still sitting outside my house.
Leo Lee: Spacious store.
Scott Wilson: Good selection.
Leeland Askew: New management is horrible, very unhelpful, only a couple decent employees left, not giving them anymore of my business...
Kadyn Zientz: I had just gone to this location looking at purchasing a switch. Didn’t end up getting it but when I was leaving I noticed they had 4 sets of joy cons priced at 21.99 so I grabbed a set because I thought hey they’ve gotta honour it especially if they’ve got 4 there. Went up to the cash to pay and then got told they’re 112.99 I refused and showed them the picture of the price it was posted at and they refused to give it to me at that price because the product didn’t match the tag. I brought up the fact that if it was still wrong they’d have to honour it and take 10 dollars off because it is a law, they still refused to give it at the price and I had asked for the manager. The manager walked over and was told the situation and they just nodded their head and didn’t say anything . Very disappointed in the service that was provided, if your staff knows that the product is in the wrong place then there should be proper tags for the products. I will not support this location of Best Buy. I have a friend that works at Best Buy and it’s posted in the back on a plague that if products are in the wrong place they must honour the pricing and taking 10 dollars off.
Patrick Nijdam: Absolutely incredible service. Sales rep Francisco was very knowledgeable, passionate, understanding and helpful when explaining the intricate details of the product we wanted to buy. He was integral in giving us the confidence and understanding to purchase our product.
AMIR D: Always great experience friendly staff and great selection of products. The customer service center is also great . Mazyar and others have provided outstanding service
BMZ Maz (BOBANTO1812): To all crew in this bestbuy .. you are the best of the best among all the best. Keep good work :)
Tommy D: The sales associate Francisco was knowledgeable helpful and courteous. He arranged for the installation of a new soundbar to the TV, professionally and conveniently.
Edith Godin: The store manager solution for our issue was to buy a new phone…. My phone is one year old. 😕
D S: Best buy has a lot of good deals, but money is better spent on amazon if you're doing an online order. Best buy uses Purolator and your packages almost never get delivered. Amazon actually delivers your packages to your door. With Purolator, you'll be chasing down your package, calling them and messaging them to ask them to hold your package at their location, after which you need to take the bus out there. This is REALLY inconvenient to Best Buy customers, I would suggest they review this and see how they can make it better! Perhaps the Purolator shipping information could contain a Buzzer Number field, and phone number field to help the drivers actually deliver the package? If you need a signature, you might as well just have them leave a slip and have the customer pick it up from a Purolator office. Purolator fails to deliver packages 9/10 times. Best Buy definitely needs to review this, because it's not working the way it is.
babak sayari: They cancelled my order without giving me a notice that my order has been cancelled and after visiting this store to find out what happen to my order, I received a rude and unprofessional behaviour from one of the team member. I never go back to this store despite, I was a loyal customer to this location.
Sahel Mohammadi: I went to park royal Best Buy a few times to buy something and just recently to return a product. Fereshteh was extremely helpful each time. Received The best costumer service from her:)
panteha moajemi: Mr Amir was very nice and explained completely how I choose my printer
lkianl: There is a Persian guy named “Dana”He is a responsible and respectful person.Always tries his best to kindly help people.Thanks dana, we appreciate your support
G S: Ex Best Buy staff here but I was at HQ, so I know how good they there in order giving good experience for their customers. Anyway, I can't remember during peak time do they store staff get additional incentive like sales commissions? The moment I step into this stores it's like lack of motivation. the staffs like more focus to chit chat among them specifically around mobile phone area. I still bought a phone cause of price matching or else would just walk away.
C Maxwell: I can see why Best Buy is going to go out of business. Went in on Boxing Day, there has to be at least 50 employees working but everyone is chatting up their colleagues. No one seems available to help and when we tried to check out we had to wait a long time to be noticed by the groups of staff. For some reason they closed the mall exit till like 10 minutes before closing? I get that it’s a holiday but for someone who want to support employment it makes it hard not shop at Amazon instead. Huge waste of time, effort and fuel.
8. Reliance Mechanical - Vancouver
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4.9
60 reviews
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Address: 1093 W Broadway #109, Vancouver, BC V6H 1E5, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-733-3737
Business type: Boiler supplier
Jack Hsu: Positive:Professionalism,Quality,Responsiveness,ValueMoe came out on a Saturday, repaired a kinked gas line and connected our new gas range. His fee was very reasonable and he did a great job. I recommend him highly!
Stuart Leslie: Moe replaced our hot water heater on November 4, 2021 in Vancouver BC and did an excellent job. He was very helpful in selecting a good tank and was meticulous in the installation. He did not rush the installation but was focused on doing a good job. He was very punctual, courteous and respectful. His pricing was very competitive and he stuck to his quoted price. I would recommend him and will call him next time I need mechanical work.Service:Heating system installation
Yvonne: Positive:Professionalism,Punctuality,Responsiveness,ValueMy gas furnace was not working, and he came within 2 hours of calling. He diagnosed the problem, but did not have the parts to fix it. He was really helpful and suggested other companies that would. Unlike the large companies, he didn't even charge me for the diagnosis. If I had another HVAC problem, he would be my first call.Services:Heating system repair,Repair HVAC
Robin Kort: Positive:Professionalism,Quality,ValueMo was super nice and really knows his stuff. Would use his service again in a flashServices:Heating system repair,Heating system maintenance
Tomasz Kampioni: Great Service. I called the company when our furnace stopped working. It was after business hours. Moe called me and spent with me on the phone 20 minutes to help troubleshoot the problem and eventually get it work again. There was no charge for the service. Highly recommended.
Janis Crawford: My fireplace was sporadically shutting off and Reliance Mechanical was able to fit me in the day I called. Very quick and efficient, explained what he was doing and gave some great advice! He even gave me a discount, which was much appreciated. I will definitely recommend my strata use them in the future for our annual inspections.
Roxanne: Called Reliance Mechanical on a Sunday, when our furnace stopped working. Pilot light would not light. Moe came to the house within an hour, and fixed the furnace in less than an hour (replaced defective thermal coupler). Very professional, knowledgeable, and charged a fair rate. His competition quoted us a substantially higher overtime rate to come out on a Sunday . Will absolutely use Reliance Mechanical for future furnace and hot water tank repairs. Note, we called Reliance Mechanical after reading the highly positive reviews posted about them online. So happy that we did!
roy tanami: I would highly recommend Reliance. I called them for a broken furnace and the first thing Moe did was to make suggestions on the phone as to how to check basic things myself to get the furnace working - completely free, unselfish advice given over the phone. When those things didn't work, Moe was here within an hour, and fixed the problem. In addition, it turned out there were two problems with the furnace (its old), so Moe had to come out again later that day - at dinner time on a Saturday no less - to resolve the second problem - and to top it all off, he was hesitant to take payment for the second call. IMO, it is rare and refreshing to find good, honest, "old school" service like this these days.
Dan Butler: Called at 6:30 pm on a cold winter Saturday night in February when my furnace wasn't working. Moe gave me a suggestion about what the problem might be and how to fix it. I gave it a try and sure enough he solved the problem. I much appreciated his advice, and would definitely recommend Reliance Mechanical.
Kathi Ward: Just wanted to share my wonderful experience about Moe. Have been trying to get my fireplace repaired for three years and have been told by several companies that they would not be able to access the part I needed and that it would be extremely expensive. After researching on line I found Moe and he came out and looked, just happened to have the part and repaired it perfectly and was very reasonable. His work is excellent, he left everything very clean after he finished and he was very reliable. Thanks to him my family is enjoying our first Christmas in years with a working fireplace. I would definitely recommend him and I will hire him if I have any other heating problems.
Mike Ferraro: Got a new hot water heater. Cheaper than the other guys and friendly personal service. Moe took the time and did a great, thorough job.
Vincent Chan: Great service and very reasonably priced. Was able to figure out an issue I had with my gas fireplace that another guy could not fix. Will definitely be using this service again.
Tm Waters: Moe provided great service. It was prompt and efficient. Everything is working again.
Michael Glaser: Moe had done some service work a few months ago on our quite "elderly" furnace, which recently started making some rather disconcerting noises. I called him and asked if he could pop by to take a look as we were a bit concerned. He was able to come by the same day, checked it out, made a couple of adjustments and did not charge us - excellent customer service from a very nice gentleman!
Adrian Burrus: Moe replaced the hot water tank for us; what a kindhearted and hard working person. It only took a few hours to get a brand new hot water tank running efficiently in our home. Would highly recommend his services.
Yukiko Onley: I have nothing to complain. Very through and dependable.
Travel addict: After doing some internet research and seeing all the positive reviews I called to get a repair on my gas fireplace. The guy on the phone immediately suggested I call two other companies. I'm glad they referred me if they aren't able/willing to do the job but it seems weird to advertise that you do gas fireplace service and repair then not take the job.
Lyn Norton: We received great service from Moe. He was professional, informative and fixed our boiler same day as we called. We would definitely recommend him. Thanks Moe.
June Smith: Quick, friendly, reasonably priced service. Defiantly would recommend.
Robert John: Totally professional, extremely polite.I would recommend this man's services to anyone, compared with past experiences I've had with other contractors this guy deserves the five out of five.Moe is indeed "The man"
James Hennessy: I've had Moe out a few times to work on an old boiler. He's very friendly and knows what he's talking about.
9. Bargreen Ellingson Restaurant Supply & Design - Vancouver
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4.6
12 reviews
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Address: 1040 Parker St, Vancouver, BC V6A 4B9, Canada
Schedule: Opens at 8:00 AM
Telephone: +1 778-452-2430
Business type: Appliance store
Mario Aguilar: Very nice and professional personnel. It was worth the visit.
hardeep singh: Excellent products and pricing . Icing on the cake is service provided by Mr Ali Abbas !!
ogety ranganna: MR ALI ABBAS HAD DONE GREAT JOB FOR MY RESTAURANT ARRANGING 4RANGE GAS COMMERICAL KITHCHEN EQUIPMENT WHICH IS VERY HARD TO GET HE IS VERY GOOD SALES PERSON WHICH HE GIVES EQUIMENT IN GOOD PRICE AND FASTER SERVICE HE IS VERY GREAT ASSET TO BARGREEN AND I WILL ALWAYS COMEBACK .THANKS ALI FOR DOING GREAT JOB AL THE BEST
al dub: Wonderful sales rep. Proper communication. Great warehouse, clean and organized. Great staff, clear and concise. Product was as promised and that's all that matters.
Cansoy Gurocak: Excellent selection of equipment all of which at a very reasonable price point and shipping rate. Friendly and very knowledgeable staff, very well informed about what they sell. Definitely recommend David Sanders and Bargreen Ellingson Restaurant Supply & Design, great customer service!
Sature Lam: Great friendly service. Great items at reasonable prices.
Jeff Parno: Great service, tons of product.The guy working the front counter is an absolute stud!
10. Best Buy - Richmond
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3.7
1066 reviews
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Address: 5300 No. 3 Rd Unit 700, Richmond, BC V6X 2X9, Canada
Schedule: Opens at 11:00 AM
Telephone: (866) 237-8289
Business type: Home theater store
Kenneth Lai: Best Buy 是北美洲最有名的電器商店。而且在列治文這裏也是最大的。他們供應的產品很廣泛：例如電視機，電腦，雪櫃，煮食爐，洗碗碟機，吸塵機，電視遊戲機，音響器材。。。。。他們的銷售員很專業。看得出他們有經過專業的訓練。因為每次我們詢問有關問題，他們也可以即時給予我們答覆。尤其是一些廚房用品。我們查詢有關吸塵機的一些事項，他們也用最快時間回答我們的問題。Best Buy 市場觸覺也相當敏銳。就好像現在正式進入夏季，已經可以看見他們把冷氣機放在最當眼的地方。而且有趣的是他們會將最熱門的東西做特價。當然受益最終也是我們消費者。他們的銷售員沒有回傭，所以不會像其他售賣電器的商店會不斷追問客人。反而他們會在你在需要協助的時候出現。這一點的確是相當成功的做法。
Bonnie Leung: Wide selections!
A A: Worst ever sales and service experience in Best Buy Richmond lansdowne Center.I paid 15,000$ for the whole house appliances in last June 2022 and still waiting for the delivery it’s March 2023Just getting calls that we will deliver you soon.Hope to go legal to get my appliances. Un professional Managment at this location.Just snatching money from people.
Fiona Zhu: We are here for one hour, trying to purchase a washer and dryer, but no one is available for placing an order for us. It’s ridiculous that the store is open, but they literally didn’t schedule any staff for the washer/dryer department. Seriously bestbuy, if you can’t afford paying your staff, you should consider shut the store down
Cindy Qian: Worst customer service Best Buy I've ever been to
lary barbie: I met 2 people not good . Then people who good. So together I think I gonna make dislike. Geek squad is good place really recommend. But other is... Okey. Not good not bad. I do have personal thoughts for this or it might be 3 or I like to say 2.5For products itself. I think some are good some are just. Too overpriced.Add: I never thought I been taught “this is not a charity”by a employee who is male here. I just ask for some information about resell policy. Never thought I’ll be feel disappointed by Best Buy I thought it was a friendly technical shop.
Darcy Hayre: I don't usually leave reviews, but wanted to speak about a particular encounter that I had at this store with Colleen, she did an absolutely amazing job that went above and beyond to help me with my needs, I really appreciate that level of service... will definitely be returning :)
William Lai: OMG...worst experience ever buying a diswasher and not able to get someone to install it at the same time and getting the run around to finding out when the installer would arrive.
Kendra Mitchell: Can't contact the store to ask a question. Call customer service line to ask for assistance, told to go to store. Customer service is dead, get wrecked Best Buy.
Zoidsberg: Employee told the the product I wanted didn't exist, and tried to sell me an alternative for 3x the price. Ordered it on Amazon instead.
Parm Johal: No one helps at Bestbuy Mobile!
Vivian Wu: The sales person tried to sell the monthly plan from Geek Squad. That's a monthly plan charging you $ 26.94 and you can get your computer bought in the store fixed if there is any problems. We didn't have many chances to use this service so we want to cancel this plan after about half an year. The process of cancellation is not easy. They don't let you do it in the store but to use the web site's live chat. I've waited for 20 minutes and during this 20 minutes, I have to come back to live chat page to check if the agent is on the screen otherwise, my screen would be terminated. So I waited for the agent to talk to me and was told there is a cancellation charge of $ 9.54. Friends don't ever trust Best Buy's any plans. They charge you monthly but not much help. You don't have that many computer problems happening every month. It is totally a waste of money. And they charge you for the cancellation just because my plan was premium and there was a "liquid damage". Who the hell knows what that means if you don't have that much computer knowledge. They put this in the terms & conditions but the sales person didn't mention about this at all. If there is a fee like this, I wouldn't have singed up for this plan in the first place.
Mick Shana: Went there to buy a laptop , the guy said n that department showed no desire to help or sell , many discontinued models were n display that he wouldn’t even ask manger if can be sold or ordered, ordered one from Amazon coming tonight by 10 pm
Aoshine: lack of hardware in some departments
Wayne Harfman: Had one of the worst customer experiences of my life, I went to the mobile phone kiosk to get some information to return my phone and received nothing but attitude and aggression from a young lady that seemed to have a problem with me asking valid and appropriate questions. I do not recommend this store as the employees and manager services provided are extremely rude and Inconsiderate. Especially at the mobile phone kiosk.
Yun Li: Just want to thank Ishan for excellent customer service. I don't know much about dash cam and airpods. He explained everything perfectly. Nice to see Best Buy Richmond hiring quality employees.
Ant L: Asked an employee I was looking for a hard drive for a macbook that didn't require an adapter, he sold me one for 90 bucks that I later found out needed an adapter, I tried returning it but they said if there's nothing wrong with it then I couldn't get a refund. So I ended up having to buy an adapter for 30 bucks, I'm now down 120 bucks for something I didn't even ask for. I couldve just went on Amazon and bought what I was looking for for 30 bucks instead. Left the store feeling like I just got robbed. Terrible customer service with no accountability. You guys just lost a life time customer.
0b1DoN: The gong show that happened on Black Friday night of 2022(Koodo 45/50gig plan) Calvin you & your crew did an awesome job. Even with the issue with my account from switching carries, it took a while but you guys managed to take care of it. I will recommend this Best Buy branch to all my family and friends.
W W: bad service, rather find on similar with better price on amazon
v fong: Rating employee service and not the store. Was at the Lansdowne store on Black Friday. Great service from Sarthak who took the time - during a busy day - to provide product knowledge and best products that met our needs. High level of knowledge and service from this employee!!! Wonderful experience.Best Buy. There has to be a better way to acknowledge employees who go above and beyond. Tried the "chat" and the 1-888 number. Both sites gave awful service and information how to recognize an employee.
Alice Pu: The employee Safa from the Apple Section was so incredibly helpful! It was Black Friday sale and everything was hectic, but she had incredible customer service skills. I came in looking to buy gifts within a price range, but no idea what I wanted, and she brought me through so many possibilities and options with so many ideas. Definitely one of the best customer experiences I have ever had!
11. Lowe's Home Improvement - Vancouver
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3.6
1117 reviews
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Address: 2727 E 12th Ave, Vancouver, BC V5M 4W3, Canada
Schedule: Open until 9:00 PM
Telephone: +1 604-253-2822
Business type: Appliance store
12. Pioneer Plumbing & Heating Inc - Vancouver
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4.7
474 reviews
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Telephone: +1 604-872-4946
Business type: Plumber
13. Old Faithful Shop - Vancouver
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4.9
787 reviews
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Address: 320 W Cordova St, Vancouver, BC V6B 1E8, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 778-327-9376
Business type: Home goods store
14. Hillcrest Plumbing & Heating - Vancouver
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4.5
107 reviews
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Address: 212 E 17th Ave, Vancouver, BC V5V 1A7, Canada
Schedule: Opens at 8:00 AM
Telephone: +1 604-879-1415
Business type: Heating equipment supplier
15. Kits Plumbing and Heating - Vancouver
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5
128 reviews
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Address: 324-2288 W Broadway, Vancouver, BC V6K 0B3, Canada
Schedule: Opens at 8:00 AM
Telephone: +1 778-875-3525
Business type: Plumber
16. Best Buy - Surrey
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3.5
1416 reviews
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Address: 10153 King George Blvd Unit 3200, Surrey, BC V3T 2W1, Canada
Schedule: Opens at 11:00 AM
Telephone: (866) 237-8289
Business type: Home theater store
17. Vanheat Services Ltd. - North Vancouver City
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4.8
51 reviews
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Address: 145 Chadwick Ct #220, North Vancouver, BC V7M 3K1, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-281-4790
Business type: HVAC contractor
18. Bartle & Gibson Co Ltd - Surrey
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3.5
15 reviews
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Address: 7815 King George Blvd, Surrey, BC V3W 5B1, Canada
Schedule: Open until 4:30 PM
Telephone: +1 604-502-9122
Business type: Boiler supplier
19. Wolseley Plumbing - Vancouver
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4.6
20 reviews
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Address: 1234 Napier St, Vancouver, BC V6A 2H6, Canada
Schedule: Open until 4:30 PM
Telephone: +1 604-254-5131
Business type: Plumbing supply store
20. Best Buy - Coquitlam
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3.4
1223 reviews
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Address: Coquitlam Centre, 2929 Barnet Hwy Unit 2140, Coquitlam, BC V3B 5R5, Canada
Schedule: Opens at 11:00 AM
Telephone: (866) 237-8289
