Related inquiries Pharmacy:
Add my business
1. Walmart Supercentre - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
2558 reviews
Be the 1st in the ranking
exclusive page
Address: 3585 Grandview Hwy, Vancouver, BC V5M 2G7, Canada
Schedule: Opens at 7:00 AM
Telephone: +1 604-435-6905
Business type: Department store
RoCsvi O: Please remove the pride contents from the kids section and from your store. Doesn’t belong to the children section. Stop the manipulation and propaganda and picking sides.
Joseph T. Tan: Bigger and more complete selection available compared to the walmart in Richmond - but older and not as nice.
Chelsea Leblanc: Always busy, cant get price checks often over charged at till. Wish they had bigger pet section less clothing more home and out doors
Jack Judge: #dingsfortipsA mega corp like Walmart is dinging me to tip the driver, on the after tax amount, of an online delivery. Dip into your profits Walmart, pay them a living wage. I've been shopping here for two years, PC Express for me from now on.
Matt Hoover: Strange place, lacks a friendly greeter and is old and dark, including some areas have a creepy low ceiling. This may not seem like a big deal until you experience it yourself. Creepy! To end your experience the self checkout is reminiscent of herding cattle and the computer shows you a live security feed of yourself on the screen. I could only assume this was implying I was a thief. Guilty until proven innocent. There was no paper bag option and nobody cared to help. I asked if I could use my basket for 30 seconds to go to my car and drop stuff off (as you can exit with a cart) and staff and security said “no way!”. Alas, I placed the basket on the ground and walked out with my arms full, feeling untrusted despite my clean cut image and friendly demeanour. 1 out of 5 stars, would not go back.
Sagar Mehta: May 7, 2023. 10:30pm An employee named Anas and one Indian employee(name unknown). Standing on the exit door body shamed my girlfriend when I was not around and then later when I came back to confront them, they refused. I made sure I create a scene big enough that this guy feels ashamed of his act and be embarrassed in the staff too. Then I talked to the manager(name unknown, but bald and white moustache) and he did everything to save his employee and could not answer one simple question of mine which was "Is body shaming tolerated in Walmart or not?". I was told that this concern will reach the store manager and he will take care of it. I would love if appropriate action gets taken.
clark kent: Thumbs up on their pharmacy dept. The friendly gentleman helped with the med recommendation. Received my shot here. The lady was professional & explained thoroughly. The store itself is ok. Plenty of parking.
F. Boubacar: Very poor and inconsistent customer service
S D: Long wait times and rude employees
Isabelle M.: I typically don't shop at Walmart, since I've only been there twice before, with the last visit taking place prior to the pandemic. Yesterday, I went to the Vancouver location after hearing that they had good mattress toppers in stock. However, I was stunned by the degradation of the store: it looked miserable, messy and dirty. All goods are now displayed on the shelves in cardboard boxes. The mattress toppers I was looking for were packaged in a way that allowed people to touch them, which does not meet Canadian health and safety standards. With the food that's sold in the store, I wouldn't be surprised if there were cockroaches hiding in the boxes.Therefore, I do not recommend buying anything at this location nor online.
Joanne Chow: Bought some Great Value Tex Mex cheese there and realized it’s moldy I open it the next day, after I already mixed them in my food. The expiration date is in 3 months away, which mean it’s a storage or supply issue at Walmart.
Morgan Staples: Rohan helped me with my groceries and was very polite
Simon Wang: Helpful staff
M User: Photo pickup experience horrible. Sign says “pickup 9am-6pm”. Not an employee in sight. Around the corner, there is somebody that is apparently in charge of the photos working as a cashier at the same time with no view of the photo pickup queue. Customer service failure.
Iyanuoluwanimi Adebara: Absolutely Terrible online Service! I ordered furniture online in march and as of Apil there was still no delivery... There was no feedback i had to be the one calling and asking, no tracking either then I called and was told there was some kinda error in my tracking after a whole month! NEVER ORDER FURNITURE FROM WALMART! RIP OFF!!!
Matthew Phelps: Extremely slow online pickup service.It's faster to shop yourself, pay, have a sandwich and do your taxes than wait for the service.
W W: I feel like the staffs at this location presume everyone is a shoplifter. I have seen people being stopped before they left the stores or asked to see their receipts (random). When they didn't have enough staffs to 'watch' the checkout counters, they would open minimal numbers of checkout counters so causing a long lineup.What disgust me the most is that when you go to self checkout, there is a camera 'recording' your face while you checkout your items and pay. There is absolutely no privacy! Their price is not particular attractive and their produce is not very fresh, I don't see myself going there again if I have other choices.
King Ma: Not a great experience in this branch location. Customer service was rude. Also, there's was beggar asking for money outside the store.
Edward Meier: Would give 0 starts if able. Awful retailer. Do not buy from Walmart these days. They will sell the poorest quality products to you and are less than helpful in correcting for there wrong.Recently ordered a few pairs of headphones. They were Apple Earpods, supposed to be identical to the stock Apple Earbuds. The headphones I received, when plugged into my phone, were recognized as beatz headphones and required the use of my phones bluetooth even though they were plugged in through a wire. This is sketchy and misleading that they would sell these as iOS certified. After hours of time wasted contacting the support teams, I'm required to travel an hour back to Walmart to return them - INSTEAD of them just doing a proper quality check before selling these garbage electronics.Doubt I will receive a full refund. I will not trust shopping online at Walmart in the future.
Shtune G: One of the well laid out stores , wide isles, friendly staff and clean facilities. Can get busy but usually find what I'm looking for.
Manisha Yadav: I like it, get most of my groceries from there.
2. London Drugs - Vancouver
Profile verified by owner today
5
510 reviews
Be the 1st in the ranking
exclusive page
Address: 710 Granville St, Vancouver, BC V6Z 1E4, Canada
Schedule: Opens at 8:00 AM
Telephone: +1 604-448-4802
Business type: Pharmacy
SYDWAD: Tech literally never answers their here phone if you call them, so dont even try.
Kei Alaba: Waited at the cashier for the cash back then he said I have to go to other cashier because he don't do that. So I waited again until HANNY said they don't do cash back. I went outside to withdraw money because I really need it for bus, I came back to HANNY again for a $20 change and she gave me $7, I keep coming back because she keep giving me not enough change. I think she needs training how to count?. And please she needs a customer service training. She's so rude.
Sneha Sree: John is really Good .
Christopher McDonald: Placed an online order, was contacted the next day to say I was not getting my product at that price. False advertising.
eishasn y: Didn't expect to give ratings to a pharmacy usually, but after three tries to other drugmarts in vain, i was really happy and relieved to have finally found what I was looking for at this shop ~.~
Calvin Hill: Abishai completely made what would have been a nightmare a dream by helping me use crummy ministry vouchers that nobody wants to seem to treat as legal tender.Completely respectful and easy thank you much.
John Eyitayo: Good customer service at the Tech department, the staffs are friendly too.
Fabio Pfrommer: Some products are disgusting
Heather Tremblay: You have to be weary about ordering photos online and in store because they tax you twice at the checkout. They add the tax to the total but at checkout they charge tax on top of the tax they had on the online order
William Hunter: Security person Arun was very professional and friendly!!!William H.
Tony.: Riesen Auswahl an Drogerie Produkten, auch ist hier eine kleine Apotheke vertreten.
Faidra Berda: Yesterday I went into the cosmetics department at London Drugs on Granville and had one of the best customer service experiences ever. Nanda was so knowledgeable about all of the products and she recommended some fabulous skin care and make up that I just love. While helping me she noticed someone trying to shoplift and she politely asked me to wait a moment while she alerted security then she quickly returned to helping me. I was so impressed by her calmness and professionalism. Any employer would be lucky to have Nanda working for them. I will definitely be back to see her the next time I need new cosmetics.
Harran Shi: Massive London Drugs. Got everything I need however I wish their Milka chocolates can be more consistent. I like that they offer Milka cookies which is very rare. They have huge chocolate section now. About four isles of pure goodness. I also like their camera section, they display the cameras very nicely.
Jorge Ramos Ferreyra: Came to refill my prescription at 6:00 pm and they said they aren’t refilling prescriptions because they close at 7:00. Great customer service
Kenneth Lai: Candy bars are on sales.
Julia Hornyak: They have almost everything here and friendly workers...
Sean Morse: Waited 1 hour to be told I couldn't return my item. Worst customer service I have experienced in a long time. Tech department and customer service desk are beyond useless and management is unresponsive.
Jason Kjorlien: Conveniently located on Granville Street (right downtown!).Can buy soft drinks (Cans or plastic bottles), various chocolate bars, toiletries,etc.
Jodi: Same discriminative downtown is known for, if you are in you 30-40's expect a babysitter by your side cause covid 19 protocols doo not apply when it comes to your personal space, makes me wonder why they ever bronner installing those fancy security systems that were supposed to make it so that they have on their eyes on their store without having to single out individuals with arcaic tactics such as chasing stalking and staring and I never to me you feel so uncomfortable that you leave rather than in finish all going to save already decided that you do not have money to be shopping there in the first place.
Guadalupe Salinas: Ya no es como hace años, le hacen falta articulos
Kristy Kaye: Love! Excellent customer service and friendly staff. It's a big, two level store televisions, stereos, beauty products...I could spend hours in this place.
3. Walmart - North Vancouver City
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
1160 reviews
Be the 1st in the ranking
exclusive page
Address: 925 Marine Dr, North Vancouver, BC V7P 1S2, Canada
Schedule: Opens at 7:00 AM
Telephone: +1 604-984-6830
Business type: Department store
Wajahat Faiz: Good place for shopping all groceries
Chip Hase: Expensive, boring, and bad products.
Matt G: Tried to find a phone charger that was on the website. Everyone deflected me to someone else without even trying to look it up to know if they even carried the product at this store.
Andrew Sanders: I frequent this location as it's the cheapest option for staples on my regular commute. It's convenient to grab the usual grocery items and nice if you need the odd kitchen tool. I find it very difficult to find specific items or items with different sizes. This location definitely feels smaller than other locations which I have been too.At times the line ups can be fairly bad for checkout but that's to be expected during peak times (5pm on a weekday). The staff there are very pleasant and add to the experience.I am am happy that they have stopped closing the mall entry early, it was extremely frustrating to have to walk around the entire building at 5:30 pm when the mall doesn't close until 6pm.
Kasra Roghanian: Persian lady at the cashier keep pushing me to apply for credit card i was jeep telling her i don’t want maybe more than 5 time but she wouldn’t give up and put me in pressure and i felt force to apply for credit card even i told her i wont get approved but she was persisting and of course i didn’t get approved and effected my credit score even more they never get train to know when someone say no one time they have accept that do not recommend to go there otherwise you will be force to apply for credit check
James Marshall: A lesson to all grocery retailers on how to run a great store: good prices, good selection, friendly staff, clean, and a no-frills experience. Fancy, modern interiors are fine but if it costs me even 1 cent extra per shop (and it will), forget about it. Give me a plain interior and savings any day. High recommend this Walmart.
Sara Zabihi: Fairly stocked, multiple parking lots around,My only complaint is lack of staff on the floor
Gursimran Singh: Worst management. I applied for the job over there and was called for an interview but they told me there’s no interview today.then they called me again and rescheduled my interview.when I reached there i was told that we don’t have vacancy rn. Why did they call me for interview. I travelled all the way from surrey to Vancouver two times which took 2 hours to travel one way each. It am really disappointed with this kind of behaviour. My worst experience with Walmart of all times.
Edward Meier: Awful retailer. Do not buy from Walmart these days. They will sell the poorest quality products to you and are less than helpful in correcting for there wrong.Recently ordered a few pairs of headphones. They were Apple Earpods, supposed to be identical to the stock Apple Earbuds. The headphones I received, when plugged into my phone, were recognized as beatz headphones and required the use of my phones bluetooth even though they were plugged in through a wire. This is sketchy and misleading that they would sell these as iOS certified. After hours of time wasted contacting the support teams, I'm required to travel an hour back to Walmart to return them - INSTEAD of them just doing a proper quality check before selling these garbage electronics.Doubt I will receive a full refund. I will not trust shopping online at Walmart in the future.
Javier: Incompetent self check out employee mouth breathing on my neck as I check out items. Accuses me of not scanning one of my items and then grabs another of the same item out of my basket and scans it twice. I show her that the other one was already scanned and she just looks at me dumbfounded and walks away
MI Five: For treating innocent shoppers (profiling) like thieves monitoring some more than others at self check out or late evenings or day shopping based on speculation and stereotyping them is tempting class action ls. Treating shoppers with scowls, snickering, mockery, creating drama, dirty looks and gossiping whilst deciding they are guilty as a cross departmental 'attack' verbally and nonverbally is despicable. Learn from Shoppers Drug Mart - they lost customers. Today in particular I asked if she was going to stare at me the entire time like Im a crook for 2 x-large and 3 medium sized items at self checkout and she said yes - shame on you for profiling people of your own culture. Also the store sections HARDLY EVER PICKUP the phone and when they do, they do not want to help customers - why call it customer service? Transferring the phone line to people who dont pick up is useless as well. When asking for detailed help they say vague answers and that it will take a long time if they transfer your call - basically its saying we dont want to help.
Sassan Rakhshani: Good place to find popular electronics. The mobile kiosk is great. It has all wireless companies products and services.
Craig Listel: Also your woman bathroom was filthy. It takes weeks to get that level of black mold around faucets. Gross.So the bra sets I used to buy are now separate and sold as singles. I guess I will buy elsewhere, the corporate greed is getting epic.
Sasha Joseph: Manager and workers need to watch their attitude, just because you thought my boyfriend was stealing doesn't mean you can be rude! He was there to spend money for a phone which you denied him, then he was asking for directions to get cat food and children's clothes and you said " can't you find it yourself!?" What gives you the right to treat people like this!? He gave a little attitude back to you, you started it first! Treat people the way you want to be treated!
Gregory Scott: One of the worst stores for scam pricing. For some reason this store is always cheating people with the multiple item pricing. The sign shows a discount on multiples but you don't get it at check out.Walmart is part of the Scanner Accuracy Program but doesn't follow their obligations.Here is the code from the Government of Canada website.Under the code, when the scanned price of an item without a price tag is higher than the displayed price, the customer is entitled to receive the item free of charge when it is worth less than $10, or receive a $10 reduction if the correct price is worth more than $10.I guess Walmart likes to cheat seniors.
Oliver Balisky: Great visit at Wolmort! The second we arrived we smelt the potting soil.
mamtha Rani: My name is Nellie, senior and a regular and a loyal customer at your Capilano Walmart since 2006. I re4commeded your store to many immigrants who gave me positive feedback on your products, displays and well trained , cheerful and eager to help staff on duty. You have 3 cash registers with trained cashiers for people who have different needs beside your self serve cash checkouts. Tavish and 3 cheerful cashiers on duty gave me excellent customer service. Tavish is walking extra miles everyday to help customers, he is patient, very kind, shows customers where the products are located than just direct them to the location. I was looking for a particular item, he walked with me and showed me where that item was located instead of telling me where to go and find by myself. This tells me he has respect and patience. I am a very old senior, I recommend this Walmart to anyone who is able or disabled, healthy or with special needs. Wishing the manager and his staff the best in 2023.
Neil Wexler: I needed an item, and I called this Walmart so many times, and they said they would transfer me every time, and then no one picked up!!! And when I went in, no one could help find the location. And despite the fact it said would have it online, they didn't have it in the store! And when I bought some groceries, I got home to see the orange juice I got was expired. This store definitely needs some work to be at an acceptable standard.
Ricardo Augusto Moraes Ferreira: Bought a JBL headphone on boxing day and stopped working after 40 days. I came back to the store to exchange and they said they can't do anything because are more than 30 days. I called customer service before and they said that the store where I first bought it should be able to replace it. Miss communication between cx service channels and frustration in paying over $80 for something that doesn't work. Never again.
James Hedch: Worst experience ever staff are lazy and the new manager doesn’t care to much about his store or customers…
Reza Manochehri: Not as big as other walmarts. They don't carry a lot of items other walmarts carry. It should upgrade to a better facility
4. London Drugs - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
170 reviews
Be the 1st in the ranking
exclusive page
Address: 1650 Davie St, Vancouver, BC V6G 1V9, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-448-4850
Business type: Pharmacy
Maritana Quaresma: I’d like to share my recurrent bad experiences with London Drugs at Davie St. I’m an old costumer and I visit this store at least once a week and most of the time I’m followed by security guards for no reason; I’m always aware of not giving any suspicious or controversial impression but it really doesn’t matter. Putting my hands inside my coat’s pocket inside a London Drugs is impossible if I just wanna have a peaceful shopping moment. Today was the epitome of this disrespectful attitude toward me. I went to London drugs after passing through a nearby Shoppers because I was comparing prices. I didn’t do any weird movement, I was just wearing beach clothes and apparently had the wrong appearance and shade, so all the security guards started to follow all my steps in the store. When I went to pay for my purchase, I noticed that the cashier sneakily tried to look inside my bag, which I purposely set in front of him so he could see I was aware of that unfriendly situation and that I wasn’t hiding anything. I had to verbally say that I had things from another store in my bag so he could be aware, again, that I’m not a thief. This has been a recurrent situation at this store and I’m completely sick of this embarrassment and I’ve just stopped leaving my money to a place that sees me as a threat. Stop this kind of attitude if you don’t want me to use the R word among everyone I know, including media and social media. Shame on you, London Drugs.
Francesca Vivanti: I've shopped at London Drugs for 40+ years and at this specific store, more than 20 years. I find the staff to be extremely helpful and the pharmacy staff go beyond their purview to assist. Very rarely have I had a problem with staff, they really do try their very best to be helpful. BTW - during Covid, they delivered prescription medications free. Thanks Davie Team - a job well done!
O Catris: The pharmacy in this branch has a real problem. They've never phoned me to acknowledge receipt of prescription sent to them by my physician and when it can be picked up. I am not even sure if they read feedbacks that concern them.Update: I give credit where credit is due. They did phone me today and told me that my prescription can be picked up today. I suppose someone do read feedbacks and I for one do appreciate it. Thank you so much.
sirswishalot: Maryam or however you spell her name was nice and friendly with everyone but me. probably some bias against who i am. thanks for making me feel like less than others Maryam.
Sev N: The guy at the post office/package pickup is a complete 🔧. First he tried to say my government issued ID wasn't government issued, then he drags my package on the floor which weighs all of 2 pounds and then he refused to allow me to pick up my Amazon package. The people this location hires seems subpar. It also seems they have fun when you're upset. I suggest to have your packages picked up elsewhere.
Shan Dou: Very bad experience when calling the store about passport photo service and hours. The staff who answers general inquiry phone calls is very rude. He did not wait for me to finish my sentence, tried to cut me off and hang up as if he was in such a rush to be anywhere else but this call. Quite a shame because this is otherwise a good store.
Amin Aghvami: Rude and uninformed staff.The 5 star is for Jennifer the cashier.Her radiating smile and personality made my day. Even if it was just a 30 second encounter. Thank you Jennifer 🙏🙏🙏
Daniel Newbury: I tried to come in to get an HDMI splitter and a VGA adaptor to assist with a current issue I have. I tried to approach staff but was ignored, and when I saw three around another desk and tried to get their attention, they just looked at me and returned to talking to each other.
M Ackerman: Perhaps insulting customers is their idea of customer service here.
Robert Koziel - Acting: Tonight December 15 I asked this “ lady “ for Advil for my child when all the shelves were still open. She said that she’s closing right now ( attitude ) and she never gave it to me. So sad !!!!
Scott B: This review is for Fatima the manager at the photo lab. After calling ahead to have passport photos of our family we were refused service because she wasn't willing to take photos of our baby, or even ask for help! Our day was wasted and we will definitely be skipping this London Drugs in the future 👎
Ana K: This is a PHARMACY REVIEW, not applicable to the whole store.I am not qualified to judge how good they are as pharmacists, but I can say with absolute certainty that their organizational skills are ZERO!!! An admin person is desperately needed to organize, streamline and oversee their processes.There is soooo much walking around in circles searching for information and/or actual medication, a lot of obfuscating and/or outright lying, shifting blame and procrastinating. On the other hand, there is no follow up or follow through, especially for prescriptions that require doctor's renewal.There should be an “ownership” of each prescription to make sure it’s moving through the system accurately and in a timely manner. All information about the status of a prescription fulfilment should be on the computer system, easily accessible to employees and easily communicable to the customer: date received, date faxed, who is in charge to make sure there is a timely response / fax it again / contact customer for help with the doctor, whether medication is in stock or needs to be ordered – and so on.This way there would be no running around checking piles of baskets and paperwork in multiple locations and no need for customer to keep coming back multiple times.I guess I am "lucky" that this time it "only" took 10 days, 3 visits and 3 phone calls to them, plus a phone call to my doctor to get my medication. (Medication that I have been taking for 10+ years, always prescribed by the same doctor, always fulfilled at this location.)Last time it took over a month, more than 5 visits and I don't know how many phone calls, in the end receving wrong/lesser quantity of 1 medication.It has been a very stressful and infuriating experience each and every time for the past several years.
Gerrard MacKinnon: This review is for the pharmacy only. The pharmacy staff seem like nice people who are trying their best, but the pharmacy is so slow that I recommend that you avoid it.The last time I had my prescription filled, I came the same day and I was told it would take 3 days. That was cutting things kind of close, so this time I made sure to have my doctor send my refill request in on Thursday, three days before I needed it.When went to get it on Sunday, it still wasn't ready. I was asked "When do you need it for"? Well, I'm not in the habit of having prescriptions filled when I don't need them, so the answer is always going to be "as soon as possible". But now you have to give them three days or more AND tell them when you need the prescription, apparently?No, they weren't out of the medication either time. They just hadn't even started to fill the prescription yet.You could say, why be impatient? Why not get your prescription renewed well in advance of when you need it?I tried that once at another pharmacy close to where I used to live, and it was a big problem. Even though my prescription was not for narcotics or anything like that, the pharmacy treated me like I was trying to do something criminal--why would I need it so far in advance when I just had it filled a few months ago? So I will never do that again.Yes, I know they are short staffed. They have been for a long time. But if they can't fill prescriptions in a reasonable amount of time, maybe they should just shut down the pharmacy part of the store altogether. But I guess it's hard to shut down the pharmacy section when the name of the store is "London Drugs".Anyway, I'm just going to take my business elsewhere. I need to be able to get prescriptions quickly and reliably. It's not like going to a store and they're out of your favorite kind of chips or something. Prescriptions are very important.BTW, I've never had any problems with the non-pharmacy part of the store at this location; they've always been great.
Sarah Michelle: Excellent service by Luis at the Computer Department of London Drugs on Davie St. when I purchased my new Acer laptop. Thanks.
Mark Koning: Pharmacy miscounted my prescription. I normally get a 90 day supply, they only counted out and gave me 60. I did not realize this until months later when I ran out early.Always count your own prescriptions, this is the second time this has happened at this location. I will be taking my business elsewhere.
Terence Wong: Do not use the self checkout make the cashiers work they lazy as hell. My first experience in this location sucks staff literally ignored me when I called for help 3x three cashiers looked at me and waiting for the other to help me. I should have left the stuff at self checkout and walked out lm
June Quiroga: Absolutely LOVE this branch of London Drugs. The photographic department is amazing. Most helpful staff I have ever known in the line of photography. Always buy our computers at this store. They can't do enough for you and are always there to lend a helping hand when you get stuck. Luiz is simply the best person in the computer department. Gogga is the absolute best when it comes to cell phones. She knows everything. Keiko in the photography department knows her job. She is always very willing to help and give advice. Absolutely LOVE this place.
hardouin romain: Super service
Irina Correa: Friendly, knowledgeable and SUPER helpful. I made an appointment to get my iPhone repaired after a long history of undiagnosed issues with sound/speakers. The staff at the tech department was amazing. After checking my case (from Apple Genius Bar) and running diagnostics, they gave me all the options they could offer. I know the options were limited, given that it is not an Apple store. However, the service and attention more than surpassed my expectations - they guided me through a call with Apple to get my phone replaced and went above and beyond to ensure that my problem was addressed in a timely manner. The senior technician even stayed past his shift to complete the service. I really appreciate Kash and Brian for today's service and would like them to know that because of the way they took care of me, I will remember and recommend this specific location for any technology related purchases/services offered by LD. I will come back, I was really impressed with the quality of the service.
Jessica L: This LD has the nicest staff. They are honestly so lovely and helpful.
T Chuang: Clean, well stocked, brightly lit, and very well organized store. Merchandise is up to date. Most importantly, I was able to find ant bait that I desperately needed!
5. London Drugs - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.8
211 reviews
Be the 1st in the ranking
exclusive page
Address: 1187 Robson St, Vancouver, BC V6E 1B5, Canada
Schedule: Opens at 8:00 AM
Telephone: +1 604-448-4819
Business type: Pharmacy
Ali Nemati: Perfect
Miss Viv: Best service from pharmacy to tech... brilliant
nicole: Recent upgrades to this store including reorganizing the snack isles and new self serve checkout lanes. Decent sized make up and higher end skincare selection. Lots of vegan/gluten free snacks available here. Prices used to be better… but still a good place to pick up a quick drink and snack while shopping on Robson street
Handsome Boy: 提供多樣購物選擇，像是生活用品、零食、生鮮蔬果、禮品……應有盡有。
c c: Always good, but too many mentally deranged street people enter the store and make it uncomfortable for normal people.
Bihter Cadircioglu: I always go there for printing services. Today, I had an issue with one of the staff who was super rude. I believe his name is Ali or something.I print out an amazon return label from at another LD location, and because it was full page barcode, ups staff told me that I need to print again smaller. So, I explained him what I need and immediately he said “it’s because your picture is too big” and I told him there is an option to click to print it on a half page (smaller) and he said they can not do that. I told him that they did it many times at the same location, because it’s not a modification, just a simple click. Then he asked me to send it to their email and wait minimum 10 min. I told him that receiving my email shouldn’t take that long, it took only a few seconds at the other LD location. Well, he was so negative since the beginning and not willing to help at all… So, I didn’t insist, just waited. When went there, he printed it out on a half page. And I said “So, it was doable, right?” And he said “what’s the matter?” very angry and rude.. Then his manager came, and she also said they can not do it next time again, with very rude attitude… I said they have been doing it almost every time I go there, even, they usually ask me if I want it on a half page or full page.. She said that’s not possible(like I’m lying)I was very surprised how customer service representatives can be so rude and lazy -from manager to staff- very unprofessional, and not willing to help. Instead, they are just trying to make you feel bad about requesting even a simple thing. I felt like a teenager and she was telling me off or something. Clearly he doesn’t like his job, and she is something else, not sure what is her problem.But I know I will never go there again!
Gooseberry Bilberry: We paid at the customer service counter and the computer had the same name with different price for two different items on the screen. So the cashier called someone to check the price for us. She deducted the wrong amount but it was not shown underneath the original item. Rather, the deducted amount appeared at the end of the list of items. How could they have the same name for different items with different prices in the system? Wouldn't it make more sense to position the deducted amount in the system directly below the original item? The whole process was confusing and it inconvenienced customers.
Sergey S: Good
celisha delawsky: Well I was scrambling to get a ticket printed out for a concert I was headed to and a bit frazzled. Mark at the desk was understanding and helpful…. Even though it was a 28cent sale 😂😂. What particularity struck me though was watching him assist an elderly customer and her caregiver. She had some obvious confusion and probably some dementia. I can NOT say enough about how compassionate and amazing he was with these women. Outstanding. Thanks for being such a great human Mark!
Paige: Micheal from the Photolab gave excellent customer service, exceeding my expectations. I needed the colour adjusted on a photo and he kindly included me in the process making sure I was happy with the end result. Would not be surprised if he was promoted to Manager - he would be perfect!
Picky Pickles: Licensed drug dealer that sells other stuff as well
Jasertyuii Hasdfg: I think it's a very well organized store with better prices compared to other London Drugs stores. Nice.
Adam I: This review is because Danielle E. I’m cosmetics is so wonderful! She is knowledgeable, takes the time to explain and make recommendations without pressure. She’s made me feel taken care of every time I visit that section of the store. I highly recommend going to her if you have any questions.
Yan: I were waiting over 20 minutes for printing a two page A4 paper, and two guys work here are unwilling to help, they just chilling and slack off. Only the lady helps me finally.If you don’t want to help your customer, please don’t offer the customer wait about 15-20minutes and got nothings.
Jimmie Mitchell: Lifesaver when my back was in so much pain. Luckily, they carry the brand. Such a relief on the back.
火雲財神: Organized store. The guy who works in food really helped me out. He always picked up my calls and inventory checked my favorite coffee for me before I came to the store.
S Samuel: I happen to visit the store previous week while in downtown, was impressive for it was pretty clean. Lots of merchandise & variety. Overall good experience except it made me felt to comment on a senior staff's public treatment with colleagues. Not sure if its one time or a culture. Hope to expect better for the business and for the brand.
Yuvraj Vedvyas: Rude customer service.Went for an online order pick up , and the lady manning the pick up desk is rude to the core.The customer service needs to be respectful , polite and caring. She failed on all three .
Redwan Hossain: I went to this place (Photo Lab) to take a photo for cic application. Later on when I told them that the photo is not showing my actual colour and it is digitally altered (as per London drugs idstation), they become super defensive. Instead of listening the problem, they started to say that they have done it as per software and they are doing business for 30/40 year etc etc. Later they said they can give me my money back. But the point is not about money. It is about how to talk with a customer. They should learn how to deal with a customer. Really disappointed by the behaviour of photo lab of London drug of this branch. Do not refer any one to go there for with any complain. Just giving one star as the person who took the photo was nice.
Goldy Dhaliwal: Super neat and clean … i used photo lab .. and that guy is very polite
Lynette Corcoran-Sugars: Everything is excellent.
6. London Drugs - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.6
140 reviews
Be the 1st in the ranking
exclusive page
Address: 2585 E Hastings St, Vancouver, BC V5K 1Z1, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-448-4807
Business type: Pharmacy
michelle chenoweth: Super convenient location, lots of back of store free parking,friendly staff and great selection of products!
Grigory Snurnitsyn: At least 7 staff were behind working when I approached them. Everyone had an eye contact with me, but no one offered me help. Nothing else discouraging me more from purchase decision than absolute zero of customer service. At least say: “I will be with you an a minute”. I was completely ignored. They need a very good customer service training. Well I guess I have to go to Walmart again
Macaw: It's small
Nicholas: Lost my package once but otherwise a good place. It’ll benefit from an expansion though
Fatima Ghafar: Even one star is too much for the pharmacy department.Most of them are rude and also I have to wait a lot to take my medication.
William Galvan: This is actually a follow up on a bad experience I had with London drugs. After posting a 1 star review I actually got contacted by a representative of London drugs and they went above and beyond to make sure I got my online order. Thanks guys.
mark houlden: Can be busy at check out. Friendly staff. Good pharmacy.
Robin Adie: This is the best LONDON DRUGS I have ever shopped at in Vancouver !!! I was shopping for a new coffee maker & the staff were OUTSTANDING in every helpful way !!! I was impressed by how each staff member I encountered said good morning & how may I help you !! I would recommend this location to everyone !!! I will be again & again !!!
Tori G (TORITORI): I spent three days calling about a prescription that I needed. I couldn't come in to pick it up because I tested Positive for COVID. The Pharmacy phone kept on ringing, and when I tried to speak to the front desk the person was multitasking and on their radio and dealing with customers in person, they eventually just transferred me to the pharmacy which of course just rang and rang. I don't fault the employees at all I know they are super busy but what is going on that the staff is spread so thin at this location?!I refuse to leave my home while positive for COVID but I also need my medicine, even if this location can't fill it, that is fine. I just need to speak to someone.
Jace Albine: Excellent service.
pisces channel: Some cheap stuff. Lots of food options. Bought am/fm radio, pack of soap there . Shampoo. Dont shop there all the time. Pharmacy staff is very rude. Ivanka in cosmetics is wonderful
Traveling Punjabi: Very helpful staff and excellent customer service. Had to change the cell of keyless remote of my car and Raymond W. the sales supervisor was very helpful and conductive.
Cosmo Kwan: Been years been to this L/D location. Happy to be back! Was in the store more than 30 minutes. Managed to get a box of the OkoCat Litter. So happy to have a staff ( female ) Anelia ? to help to stock up few more boxes on the empty shelf with the product. First time ever got help from someone at L/D. Seems like this locations these staffs really go beyond and help. Will be back again!
Phillip Paull: this store is the main contributor to blight in this neighbourhood, the facility is not adequately maintained and causes the area to look war-torn
Rumina Fernando: I love London drugs! They have a variety of products. The tech department is so friendly and well trained. I went to go get my passport pictures taken and they were ready in less than 2 minutes!
Chris S: The pharmacy at this location is miles better than the Shopper DM down the street but they still make me wait 30 minutes to pull a product that’s hanging on a hook behind the pharmacist. What’s the deal with that? I swear they just like the power trip but maybe there is some logical reason.
Dominik Plempe: I've always loved London Drugs ever since I was a child. Knowledgeable, helpful, and friendly staff.I wish they were open later.
Adam Beedle: Very fun store you can get any of your electronic needs met there.
Cari: Lovely staff and the electronics section is very helpful. I do wish they had more environmentally friendly cosmetics.
Rahul Mathur: I came here with a sick toddler trying to get a prescription filled. I called in advance to see if they had the medication in stock (as our physician recommended to check first given that it’s a hard to find medication) and they didn’t answer the phone; it just rang for minutes and minutes before I gave up and decided to drive over in person. There are at least four pharmacists working behind the counter and I can hear the phone ringing nonstop. I’ve been waiting first in line for over 10 minutes without even an acknowledgement. Absolutely brutal service - won’t be back to this pharmacy again if I can avoid it.
Tropism `: $6.50 for a roll of electrical tape?? Quit gouging people. We dont appreciate it.
7. London Drugs - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.6
281 reviews
Be the 1st in the ranking
exclusive page
Address: 5639 Victoria Dr, Vancouver, BC V5P 3W2, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-448-4853
Business type: Pharmacy
Shirin K: Gary in the computer department is a magician at fixing macbooks,he fixed mine twice, once when speakers were not working, second time when I had some mild but worrying water damage. He explains things well and shows you what he is doing and I'd highly recommend him! He has decades of experience and efficient. Thanks Gary! 😊
TRAV: The pharmacy is so slow. The had my prescription at 3pm and all the way until closing they couldn’t have it ready. So I was told at 10am the next day it would be ready now at 10:40 it’s still not ready and all it is it’s life saving inhalers that all that needs to be done is to slap a sticker with my name on it. Why make promises that you can’t fulfill. Awful!
Elektra Harris: Gary, LD Apple technician, at LD on Victoria/41st has always provided, expert, kind and thoughtful service. I brought in my computer last Monday. And Gary did a diagnostic on the computer as well as a few checkups. He dowloaded a fan app for overheating. My computer is getting older but i want to keep using it until i can no longer do updates for financial and sustainable concerns. I know i am in good hands with Gary's help and expertise. Thank you
LIN JIM: All the customer service representative is helpfulness here, do not recommend at all. I will give 0 if I can. Waste me 30 minutes waiting for help and no one wants to help me with finding mask. End up go somewhere shopping.I don‘t remember their names. I tried to find it by myself but I can’t, so I asked one of the staff working there, she said I need to go to the customer services desk, they have all the mask. Then I go to the customer services desk, the lady in the customer services desk and one cashier said I need to go to the aisle 12 to find it by myself, they can’t help me, even though I told them I tried but I can’t find it. I went back to aisle 12, I still can’t find the mask I want, so I asked another lady who working in beauty section, she explained to me that she was the only one in beauty section so she can’t leave, she tried to ask customer service representative for help, I stand there for more than 15 minutes but no one comes. I keep asking her how long I need to wait as my baby is in the car and he is so hungry. That lady helped me to search in the computer, they do have the mask in stock. I went to ask other staff for help, the man didn’t even want to listen to me. He said it maybe system error, it doesn’t mean anything if the computer showing the mask is in stock lol, without trying. No respect at all.I am really upset for the experience in this London Drug. I don’t want to go there again to waste my time. I searched in the website, so I drive 15 minutes from Metrotown to there for the mask, I can’t even feel like I treated as a customer….except the lady who worked in beauty section
Amy Chao: I was looking to buy soda stream refill tank and this London Drugs location had an ad saying the tank is $35.99 or swap with an empty tank for $19.99. It also has another price label with a bar code that says $39.99. Obviously I wanted to buy at $35.99 and asked why there are 2 prices. And general manager went to check on the 2 labels, and right off the bat had an attitude that I was being “difficult” or something and he’s doing me a huge favour for honouring just one tank at that price (I wanted 2 tanks). By the way, I was never rude with that manager, I simply asked for the lower price and why there are 2 conflicting prices. He could have explained why there are 2 different prices, or if he could or could not offer the lower price, etc. Instead, of delivering customer, he delivered an attitude. If I can give a no star, I would.
sugandha sood: Really rude people at pharmacy. Worst experience. Really bad customer service.
stephen milton: Attempted to get a marriage license here. Were told that they would not refund us if we wanted a refund on our marriage license and argued with continually for 10 minutes about getting a marriage license before we accepted their wisdom and have decided to get a license elsewhere. The attendees at the insurance desk seemed very satisfied with their service when we relented.
Miriam Gross: We went to try to get our marriage license. From the get-go the attendant was obstructive. He kept trying to say we shouldn't get a license without booking a commissioner first, even though we explained that we had already booked and that we were fine with there being no refund if our plans changed. No matter what we said this guy, and then the woman that joined him, kept coming up with excuses. We finally said forget it and left. I guess we'll go somewhere else tomorrow. An upsetting experience that left a very bad taste in our mouths.
Luna Luna: Normally I use the self-check out here but today I decided to pay cash and the cashier was so rude! I don’t know what she had against me but she greeted the customer in front and behind but sighed when it was my turn. Also slammed my coins and items onto the counter like hand the coins to me? She made me feel very uncomfortable and unwelcome.I’ll stick to self-check out from now on.
jocelyn schwalm: I had a lovely gentleman help me with my online order today. He made my day go more smoothly.
Madalayne Rockarts: Extremely unhelpful staff at the online order pickup (customer service) area today. I called on the phone to have a note put on my order that it would be picked up by a friend instead of me which they had no problem with, and when my friend went in to pick it up, the way they treated the situation was just not what you'd expect from any customer service worker. They refused to look into the online order because it was mistakenly called a 'package' instead of an 'online order' upon arrival (it was called a package because it was purchased online and shipped in to be picked up at the London Drugs), the lady was convinced it would be found at Canada post instead so refused to search up or look for the name on the order. She seemed more interested in being right and proving a point than being helpful and actually assisting in finding the order with the information provided. Instead of saying she needed an order number, she just kept asking what the first digit of the order number was (to see if it was Canada post or LD pick up). My friend repeatedly told her he didn't have it on him, but instead of telling him they needed the order number, they just refused to serve him until another lady came and told him that they will not serve him because according to the first lady he didn't know my name or the order number (he was telling them my name the whole time, but by this point he had both). She checked in the back and found the package when he told her he did have that information, but they refused to give it to him and they refused to look at the notes on the computer... so despite my friend finally having the order number from me AND my driver's license, they refused to give him the package. They only ended up giving it to him once he called me and had me confirm the situation, when they could have just done in the first place OR been helpful and looked into the order like he was repeatedly asking them to do. Disappointed.Even the Canada Post staff were more helpful and looking into it, despite it not being a Canada Post package.
Jannie X: This review is for the cosmetic section in this store. Very bad customer service! They refused to do a return of an EA (Elizabeth Arden) product purchased at LD JUST because I did not bring the small piece of sample I got for the purchase!I purchased TWO EA products and I received one small piece of sample which shows on the receipt as 'Arden sample'. They asked me to go back home to bring it and then they can do return. I told the cashier it was just a small piece of sample. I bought TWO products of EA and I only received on small sample, why do I need to return it?! I am still keeping one product for use. Then the cashier literally told me I DO NOT DESERVE a small sample if I only buy one EA product so I have to return the small sample. I was so shocked when I heard this because what she said is unacceptable. WHAT A BAD CUSTOMER SERVICE! Is she listenning to herself?! I told her to call the manager and a manager named Steven came by with no smile and firmly told me to bring the small sample to the store. So I think it's the general altitude of this cosmetic section in this store. They are trained in this way to treat customers like this. They just would not listen, they are not willing to understand that I don't want to waste my time and gas just for a small piece of sample. If I have the sample with me, I do not mind to give it to them because it's just a dam sample. But I don't want to go back and forth just because of it!Anyway, this cosmetic section is terrible in customer service and I would not step in this scetion again for any business. The cashier told me I do not deserve a small sample if I buy one EA product. Then they do not deserve a penny from my pocket in the future!UPDATE: I have talked to Ana and she apologized for what happened. She said she has sent out emails to her staff to make sure it would not happen again in the future. Today I successfully did the return and they offered me a gift bag of cosmetic samples for my inconvenience. I am glad that the two managers in this store (Mike and Ana) take customers' feedback seriously which I really appreciate.
Chandrashekar Reddy: My mobile was not turning on after I updated it. I called Apple Support they suggested the nearest place is London Drugs, I went in and contacted Apple Service Tech - Gia. Gia updated my mobile using Computer and finally mobile is On. She spent an hour to solve my problem and she also contacted her Co-Workers regarding Password trouble logging in.Thank you so much Gia. 😊
R Tseng: The young lady at the computer department was great, she is helpful, knowledgeable and try her best to help me with my bricked iphone. Although we did not resolved the issue (without restoring the phone), but gave some potential options that i can do. Thank you.
A R: This is by far the least professional pharmacy I have ever been to. 2 times in a row, they have missed filling my prescription. Not a phone call, no warning, just complete incompetence. My medication is one that needs to be taken daily, and the least they can do is let me know that they are out of stock so that it can be faxed to another location. I don't generally leave reviews but because this is now the 2nd time in two weeks this has happened, I thought it might be wise to let others know that if you have prescriptions that need to be provided in a timely manner then don't go here.
Stacey Willows: worst photo lab to ever exist the only good part is the older male manager who actually knows what he’s doing everytime i get charged a random amount i have to tell the worker the correct number, they always say they’ll call never once have they ever, they are slow and make up random times it takes to complete photos. the one lady exposed my film and ruined the whole roll and was extremely rude afterwards blaming me even tho it was her mistake and didn’t do anything to make it better, it’s horrible but i keep coming back cause of the guy manager is super nice
tlee996: Free parking which is getting rare in Vancouver.
Scott Urquhart: Fried my computer, took it to Gary in the computer depart, he was awesome, got it up and running in a couple hours. Great job Gary and thank you. Scott
Kevin L: Slowest Prescription Pick Up location in Vancouver; line up for days, understaffed. Do not waste your valuable time.
Kathlyn Lim: This is a late post. Bought some adaptors for my computer and Akram gave me great advise on the products . He patiently showed me the different options until I was able to choose the right one.While I was busy choosing, my son went to the toy section. He met George, who happens to play soccer as well. The next thing I knew, he bought my son a soccer ball. I never expected that.Super thank you to these awesome gentlemen who made our day.
MIRACLE EXCELSIS GACHO: Very clean and great services
8. London Drugs - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.6
175 reviews
Be the 1st in the ranking
exclusive page
Address: 2091 W 42nd Ave, Vancouver, BC V6M 2B4, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-448-4810
Business type: Pharmacy
Shayna Ding: Pharmacy assisant was polite and helpful over the phone
Alex M: The store in general is great but don't use the pharmacy. They seem to have a ton of issues. Every other pharmacy I've used never had trouble with my insurance information but for some reason this LD makes mistakes about 50% of the time. Saying they can't see my spouse on my plan or can't get my information entered correctly.I don't know what the problem is but it's only this place I've ever had these kinds of issues. If you are in kerrisdale there's a shopper drug mart close by that I've never had an issue with across 4+ extended health insurance plans (2 of which I tried with LD but gave up because they kept messing up).I should however say the people they had administering vaccines were great though. 5 stars for them. From a general human perspective the pharmaceutical staff are nice people as well. I think it's a software/organizational issue.
João Prado Ribeiro Campos: Great drugstore, well supplied, easy access, courteous staff.
Angela Roh: Isabel is possibly one of the friendliest people I've ever met! She has such a great, hardworking attitude and is always so helpful. Amazing pharmacy assistant and valuable part of the community, wouldn't be the same without her
Sid: A bit run down but has a wide selection of products/items.
Dave Fisher: Clean store with good customer service.
Harran Shi: A massive chocolate section, but they did not have any of the chocolates I like! I wanted the Milka Oreo, Milka cow spots or Milka bubbly but they didn’t have any of it! Dairy milk Oreo was also missing! I also wish they had a larger kinder chocolate section WITHOUT the surprise toys, JUST THE CHOCOLATE. They had Kit Kat with Oreo which was kind of interesting, and also a variety of Lindt truffles.
KAISA AIERKEN: Avoid this pharmacy at all cost! Terrible customer service, never pick up their phone, my prescription got stock at this store for days meanwhile I ran out of my medicine and systems got worsen.
Karl: About a year ago I had some film that I wanted to develop. I brought it to this location and unfortunately there was a jam in the development machine that caused by film to be ruined. The individuals at the photo lab understood how much that sucked and gave me some free film and free development+printing coupons. After scanning the damaged film I actually found the crumpled look to be kind of neat, and to be quite honest the photos themselves were really nothing remarkable. Any who, I just went to go develop all my replacement film but the coupons were a bit past expired. They took care of me anyway, and Im happy to say that we both did a better job this time. Photos look great and oh buddy was the service fast!
Robin Jones: Busy place. We'll stocked. Street and underground parking.
Cherith Facchetti: Called 6 times no answer.
Travis Hayes: Very disappointing experience today with the photo lab. I’ve had numerous positive experiences where the helpful employees have assisted me in putting my picture in the frame. This is something London drugs has always done. Today however, the employee rudely dismissed my request. Despite me telling him this is something done for me numerous times in the past, he also was in no way busy. He was just standing there, doing nothing. If this is the policy, why is it selective enforced? It is an incredibly helpful thing to do for customers. In the future, I will not be purchasing photo frames or any photo accessories with London drugs despite the fact that I am an LD extra member.
K Wong: London Drug Kerrisdale is my favorite store for almost everything but I will not use its passport photo service again. I used it about a year ago the man there was grumpy so I thought it was just an exception. A few days ago I used it again the older man there was not impolite but certainly not warm and welcoming like other London Drug associates. Manager Ken should be aware of the situation. It's certainly not the LD standard.
Mohammadreza Bagheri: Thanks all help of Rammy, If I am not mistaken his name, he worked as sales specialist , I appreciate if immediate help of him. He deserve a lot of good things. Very friendly treated with me.
Ramiro Herrera: Long ago (2.007) I bought an Olimpus camera and got a superb service.But now, it isn't the same it used yo be.
Andrew Mattock: Show up at 3:30, autoplan service desk has a sign up saying they’ll be back at 5:45 (!?). I thought surely they meant 3:45. Come back at 4 and still no one there. Absolutely insane that that’s allowed.
Ulla B: Bought some pots yesterday and Angela as well as a very helpful and friendly young man helped me above and beyond.(sorry can't remember his name) great customer aervice👌
Benjamin Nazif: Goli E is possible the most irritating cashier in London drugs history after lugging a mini fridge across the store without help to the front and ask for it to be held there on hold while I shopped. After gathering well over 800$ in products to buy they moved the fridge all the way back to its original location and then consecutively blamed me for it saying I took to long and made me lug it back to the front to buy it.
Funda Yildiz: While I was shopping the staff was incredibly helpful at helping me find what I was looking for. Thank you very much Eloida.
Robert Chan: There is a short old white man with a horrendous attitude. So rude for absolutely no reason. Maybe its time to retire or find a different pursuit.
Meaghan Duthie: Writing this review for my 84 year-old mum 😊. My mum went to the apple store to try to get a new battery. They wouldn’t change her battery, but they ended up breaking the home button on her iPhone. She was told they would only fix it if she paid a fee. She then went to London Drugs in Kerrisdale and Erik gave her amazing customer service. He spent ages trying to fix her phone. He eventually contacted apple and managed to get her a new phone. Don’t waste your time at the apple store - LD has the best customer service. Thank you so much, Erik! 😊
9. London Drugs - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.4
235 reviews
Be the 1st in the ranking
exclusive page
Address: 3328 Kingsway, Vancouver, BC V5R 5L1, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-448-4828
Business type: Pharmacy
Claire Gougeon: The post office has long hours, open 9am-9pm Mon-Fri, 9am-7pm Sat and noon - 4pm on Sundays
Alkarim Amarsi: I am not here to comment on the customer service but rather to comment on your policy of allowing staff names published on your comments board. Is there no policy around that? How fair is to your staff to have their names mentioned especially if the comments are negative? I suggest you immediately put a stop to it.
Chris: They have 5 cashiers but only 1 is open, always! This is causing frequent long lines, specially on rush hours. You should at least provide self check out options like other London drugs locations
Louis: i saw this guy came to the store with a bag, he took 5 bottles of nut put in the bag and just walk out to the store. i follow him til he cross kingsway down joyce. i told this to the manager, he know the guy he always come to the store to steal, and i told him he went down to joyce. he said it doesn't matter and he doesn't care. what a manager with a who care attitude while he get paid to do his job.
Nimiya Damascus: I would like to start off by saying I had an ABOVE and BEYOND service today by the WONDERFUL Jason D. in Electronics!! I've been assisted by Jason since before the pandemic, even getting some headphones and each time he has been insightful, overly attentive and eager to make my experience as smooth and hassle free as possible. When corporations and franchises continue to expand and generate millions, they may forget or undermine the sweat of "the little guy" who holds the pillar on his shoulders, hence the backbone of the company. Being that London Drugs is Canadian owned and In our present financial turnover , it's important to retain, assure, reward and genuinely value hardworking and dedicated employees. Also considering retail tends to have high turnover, it's a blessing when you have a good team. I would like to thank Jason D once again, and I look forward to my next visit thanks to your exemplary employee. Thank You!!
D M: Today I came in to the photo dept and i was graciously assisted by Juvraj who was extremely attentive, friendly and professional. I needed some help and he was happy to provide me assistance. My service was extremely fast and my order was set for 24 hour pickup but i got a ready text after 1 hour, amazing!! Overall, i was delighted by not having a hassle or having to flag down an employee who'd sigh under their breathe in hopes I don't see them and i somehow figure it out solo. I hope you know how valuable of an associate Juvraj is!! Cheers and many thanks!!
Brayden Martindale: Pharmacy is pretty scarce for a pharmacy brand store, that said the other assortment of products is great, store is always looking clean and well kept for the most part and staff are super friendly !
Marie Campbell: Great store, good staff 4/5 stars because they almost always have a huge lineup at cash and tend not to open more than 1-2 cashiers. No not go there if you are in a rush or need to buy something merging urgently.
Wei x: Convenient location
Lori K: Got yelled at by Laura the cashier at the first till by the RBC ATM today as I grabbed a shopping basket that was near her checkout booth. She said they haven’t been sanitized yet. Excuse me?!Is the pandemic still going on? How many places are still sanitizing their baskets and carts?! It’s 2023! If I want to catch Covid, that’s my choice. And if I want to grab a shopping basket, so be it! Why so defensive and who cares??I went to checkout at her till after shopping since this store never has enough cashiers, but she didn’t sanitize the PIN pad for the POS machine, can you please explain that part to me??She asked me if I wanted a bag as well, I said no thank you as I was carrying one. She still proceeded to put my item in a small paper bag. This cashier has major, major control issues. Please check your attitude!Also no self checkouts at this location so super slow… and usually just one main till open. The one by the RBC ATM and the customer service one if it’s not occupied by a Lotto customer checking their many tickets or making a store return.
Patrick Ceasar Muñoz (PC): Has cheap deals every time I went
El doms: Farmacy keep saying worn number and put you on hold and answer another person and suddenly put on gold again u have been calling all day since morning without success. Terrible service
Tj H: They took my 1000$ from atm machine and pretend that they dont know anything when everyone was there by the machine. They wouldnt help or anything. Cuz they are the ones who stole it. Theybwouldnt check the camera or anything.
Harran Shi: Great London Drugs barely any people at all and large parking lot outside. I wish there was a larger ice cream section. The chocolate section is massive and I really like Milka chocolates, kinder and Maltesers
Handra S: I would like to give commendation to WINNIE KWAN of London drugs Cosmetics. She offered me help when she saw me that I have lots on my plate carrying some stuffs that I wanted to purchase. She was very kind & helpful.
S S: The guy in the photo department (Adam)is very nice and patient but unfortunately the tools in his department terrible very slow and delay his workThanks Adam
Soumya Bangera: Customer service in Photolab department is not at all good, not being an entitled customer, but they've no decency to answer any questions regarding their services.
RedCinq Oline: Poor customer service in Beauty Section, worst ever! They will just leave you and don't care if you want to buy something ( Beauty Section). I will not try to buy from there ever! Some employees just standing doing nothing, and they won't help. Why do they hire these people!
LLAMA W: 😎
Alex Di Monico: I love this location!The day ladies are so helpful and very polite 🙂I live a block away....they make you feel welcomed in the community!!We need more people like this in these times.Security guard goes beyond his duties to help you 👍my favorite place to shop 🌺
Derek Cheng: 1. Two staff at customer service desk unable to hold a "line" (3 people), not aware of their surrounding.2. Unable to problem solve. Gave written item number to see stock level but clerk was not able to differentiate the number 1 and 2 or even bother to try both number.3. Unable to locate the correct product.
10. Shoppers Drug Mart - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3
99 reviews
Be the 1st in the ranking
exclusive page
Address: 586 Granville St, Vancouver, BC V6C 1X5, Canada
Schedule: Opens at 7:00 AM
Telephone: +1 604-683-4063
Business type: Pharmacy
Neil Lewis: Good selection of medicines. Security at the door greeted us with arms crossed and a scowl on his face. Not very welcoming
Soni L: I would like to formally and seriously file a complaint to this location‘s manager/ supervisor here ( An Asia female around 5.2 feet , with pronunciation J as the name as I recall ) . For one thing, she has a strong discrimination to a pregnant Asia woman when I am asking for help for the Shopper Drug Mart ‘s products. Secondly, I would like to point out her unprofessional services and incorrect direction to customers. I am a loyal customer and I frequently shop online for my products. It is my first time to go to this location to ask for help for my refunds that I am incorrectly ordered.This is what my experience with in this Shoppers Drug Mart’s unprofessional staff. On May 03, 2023 Wednesday afternoon at around 5:20PM – 5:45PM, I am off to go to this location. At first, the receptionist offers me the help, however, she is unable to access to do refunds as her level is not reached so the girl calls her supervisor to come.My unpleasant story is beginning. The female supervisor stares at me and impatiently asks my invoice. Very quickly, she throws back my invoice and says I need to have the physical reward point card to do the refunds even the phone number is not help. I tell her I have always using my phone numbers to do refunds and this impolite supervisor begins to tease me I haven’t the knowledge to the point card and shopping rule of the store. Seriously?! What’s more, she throws back the products at me! And yells at me to bring the physical point card to here if want the refunds. ( after leaving this store, I check my point card profile I do have the phone numbers link to the card) . I am questioning why this staff is so unprofessional to know the shopping rule of her company. Because I have an urgent appointment so I don’t have the argument with her.In the end, I have refunded my products on another Shoppers. I hope Shoppers can train the staff professionally and especially, PLEASE DO NOT THROW BACK YOUR PRODUCTS to your customers. I will continue to file my complaint on other social media until I have received your email or any feedback to this issue. Honestly , I have never had such a bad experience with Shoppers . This location’s supervisor should go back to the junior position to learn how to serve the customers and when you begin to talk with a customer, please think about what you should talk and action. More importantly, you should know well your company’s policy. Isn’t it should be your responsibility to do that ?
Kiefer Dutton: Better than the one on Oak and Laurel
Katy: Recommendation to anyone who wants to be falsely accused of theft without any valid evidence by the staff members. Despite offering to show my receipts, I was continuously accused by multiple staff members who claimed to have "seen" me steal from the store. Even after showing my bags with all the receipts, another staff member accused me again as I was leaving. The manager only offered an apology after I requested their names. My experience at shoppers was extremely unpleasant and upsetting, and I will never use their services again.
Grishma Khurana: The staff is soo rude, especially the lady with short hair and glasses. Store closes at 10pm but this doesn’t mean that the customers who are already in the store and having their stuff ready to be billed in their hand will not be entertained after 10pm. It was exactly 10.02pm and we were waiting in the line to get our stuff billed but the cashier, merchandiser and their supervisor refused to bill the stuff because they gave a reason that they have to come again to work at 8am in the morning. They were so rude and were really kicking out the customers. I have never seen such a staff at shoppers drug mart who disrespects and yells at their customers. If customers are polite with you, you should be polite with them too. But they were so frustrated and behaved so rude.Is this kind of customer service they provide?Disgusting.Thou I had a good experience with beauty boutique every time I visited, I will never recommend anyone to visit their front store. Worst staff ever seen.
Kim Elek: Tried to get some help with my points. It was $10 before tax and when I asked the lady with shorter hair and glasses if she could help at all she rolled her eyes at me and spoke to me like I was a child. Horrible experience and customer service and I work for the loblaws company will not recommend this shoppers.
Mash MAB: The Fijian salesman is not polite, not respectful,not helpful.He is very rude.
Scott F. Thompson: They don't accept apple/Google pay or any kind of card tap here. If you don't mind sharing your credit card with the world, this place is probably ok; but for Vancouver, good luck.
vince charlie: I should be able to shop at shoppers drug mart without having security right my behind pretending they help with restock! I'm an aboriginal male that works full time!
Carmen: Had all the goods and medicines. Plus leftover Halloween candy for 1/2 price.
Simran Arora: EXPENSIVE 🙄
Jordan Kwandibens: Went in to get my flu shot but was turned away. Their website clearly stated they accepted walk-ins from 10:00am - 5:00pm. I showed up at 4 and was told to go try another pharmacy.
Ray J: Came here for acid related medications and a very nice pharmacist named Anthony helped me out. The nice young lad introduced me to different dosing options and was incredibly patient despite all my questions. Thank you.
B Inno: Great for what you forgot in the US.
jolene Flett: Had the security guard peeking out from behind the corners of the isle as I shopped and tell me that I had been there for more than an hour and I only had a few moments Left,(after spending $312 )said that there was an hour time limit.when I was leaving the store,I had like six reusable bags full of groceries and the security guard was no where in sight to offer me help with the bags I'm disabled with a cane and had a puppy in a carrier bag but was offered no help as I left the store.
Akki Pat: Good Customer Service. easy and Very convenient store for in and out.Alway advance notice for holiday hours.
Sunny R: Everything I needed from a shoppers to pick up some last minute essentials. This location has 2 floors, upstairs is most of the pharmacy type items. Main floor is beauty and snacks... Staff were very polite. Used self checkout. Note no bags are provided so BYOB. I had to buy a reusable one.
L M: This is a nice place to be in and out. They literally have everything you'll need, EXCEPT BAGS! Bring your own.
M Donovan: Closes 15 minutes early
Yu-Hsuan Hsu: 服務人員態度友善。
Marilyn Lamar: Pretty good. Pharmacy is a litte 'slow'. Not the best.
11. Shoppers Drug Mart - North Vancouver City
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.2
45 reviews
12. Walmart Supercentre - Burnaby
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.9
2244 reviews
13. London Drugs - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.8
231 reviews
14. London Drugs - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.8
455 reviews
15. Shoppers Drug Mart - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
2.7
84 reviews
16. London Drugs - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.7
240 reviews
17. London Drugs - New Westminster
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.7
206 reviews
18. Shoppers Drug Mart - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.3
91 reviews
19. London Drugs - West Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.7
79 reviews
20. Shoppers Drug Mart - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.1
202 reviews
