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1. Best Buy - Vancouver
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5
803 reviews
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Address: 8133 Ontario St, Vancouver, BC V5X 0A7, Canada
Schedule: Closed ⋅ Opens 10AM
Telephone: (866) 237-8289
Business type: Electronics store
4worldlovers: ![smart tv second hand vancouver Best Buy]()
At Best Buy South Vancouver, we specialize in helping you find and discover the best technology to transform the way you live. From great deals to the knowledge of our in-store experts, we’ll connect you with the latest tech and show you how to get the most out of your devices.
![smart tv second hand vancouver Best Buy]()
Expand your home entertainment options with a stroll through our large in-store collection of TVs, home audio systems, and video game consoles including Xbox One, PlayStation 4, and Nintendo Switch. If you’ve been thinking about refreshing or renovating your kitchen or laundry area, we’ll walk you through the process of updating your appliances from a selection of cutting-edge refrigerators, ovens, cooktops, washers, dryers, and more.
At Best Buy South Vancouver, we specialize in helping you find and discover the best technology to transform the way you live. From great deals to the knowledge of our in-store experts, we’ll connect you with the latest tech and show you how to get the most out of your devices.
Expand your home entertainment options with a stroll through our large in-store collection of TVs, home audio systems, and video game consoles including Xbox One, PlayStation 4, and Nintendo Switch. If you’ve been thinking about refreshing or renovating your kitchen or laundry area, we’ll walk you through the process of updating your appliances from a selection of cutting-edge refrigerators, ovens, cooktops, washers, dryers, and more.
Angela: Poor customer service from Simi, she helped us with our transaction and tried to sell us $50 for 2 years warranty. Failed to use the correct words, we asked for clarification and her attitude was like she doesn't want to be there. She took a pause and her face reads judgement on us for not understanding her. No patience, not helpful.Got our email wrong, ended up not re entering one for our receipt.We wanted to check if our email was even entered, got a shoulder shrug and a smile saying "not my problem".
Rajwant Chahal: Best customer service by Kane.
Rebeca: Best buy customer service is the ABSOLUTE WORST. I took them 2 months to replace my dishwasher and left a nasty mess behind
Mujtaba Syed: We went in to get a laptop and couple printers. Numaan helped us with ease and suggested the best option as per our needs.Will definitely go back there.
Mark S: Before renewing or getting new cell contract DO NOT LOOK FOR RUSSEL, he act like he is your buddy with “I got you” but when he signed me up for a new contract, he did not mentions about the gift cards worth $300 but only he said was $100. When he left me with his associate, For some reason I went on Bestbuy apps and found out the $300 on a new contract.I ask the associate about it he then mentions that it’s a “new promotion”.
Nicky M: We wanted to get a $2500 TV with a price match on its own Best Buy website of $2200.The Senior Associate “S” in Home Theatre lied to us that she could do the price match.Once we ready to pay, she added up accessories and the protection plan that we didn’t want to our bill.I understand she wanted to sell to Protection Plan and accessory. But Instead of being honest and introduce everything, she added them to the bill without our consent when we ready to pay.We didn’t figure out the calculations right away and already took out our credit card. We know there’s tax on the $2200 TV so few more hundred dollars on top seemed making sense.After we really looked at the computer screen, we found out S added all costs to us and how unethical she tried to do the business.It’s is Best Buy, you don’t do business like this. Each staff represents the Company.Be honest to sell!She was angry and left the counter right after we caught her trick.Of course we didn’t get the TV and also wasted an hour of our time.FYI, my wife was the Operation Manager.
Whitney L: All the workers, albeit a bit short staffed and hard to find, were helpful. If they didn't know, they tried to find a coworker that would. Kenneth was very helpful and explained to me what cable I needed to set up two monitors, and showed me which one. Thank you!
Mykyta Kondratiev: What's the point of having this store if there is always nothing available there. If I wanted to order online I wouldn't come to the shop
Cally Aura: Came here after the Metrotown location employee had smooth brains and told be to look up what inventory they had because he was too lazy to help me.This location at Marine Drive saved the day. I placed an order online, then went and picked it up. I arrived, felt a bit sketchy going up a weird parking lot at night to get to the entrance, but once I got in the team at the pickup counter and the Geek squad were super helpful with answering my questions and helped me bring my brew purchase outside to my car.If you want actual help, it’s worth coming to this location. Avoid the Station Square/Metrotown location.
Qishen Cao: I went to fix my computer. Johnathan helped me a lot. He is very professional. Really great services here. Thank you so much!!
Margaret Scott: Keenan provided myself and another family member with genuine customer service. I bought a printer and he was super helpful. This was a recent purchase before Christmas. Outstanding young man. Thank you,
C C: Came in for an exchange. Process was really fast. Rainier (I believe is his name) at the checkout/customer service counter was polite and got everything done real quick with no problems.
Melissa Boulanger: Since you can't leave a review for their online sales exclusively I'll leave this here since it's the closest Best Buy to me. Purchased an item online to have it shipped to my address. They use Purolater as the shipping company who apparently doesn't leave shipping notices if they are unable to leave the package in the receiver's hands. And as Best Buy didn't provide a phone number for Purolater to call me at I was left with a package in limbo. Called Best Buy who told me to call Purolater of course and Purolater tells me the package is somewhere in their warehouse and will take upwards of 48 hours to track down and send back out. Totally unacceptable. When requesting the whole thing be cancelled and I just pick it up in store instead it was impossible. I was told I had to wait the 48 hours for Purolater to track it down and return it to Best Buy who would then take 3-5 business days to give me money back. So about a week's wait with no product and to get my money back. This is some of the worst pass the buck customer service I have ever experienced. And then the supervisor from Best Buy hangs up on you when you state your disbelief about how I can be out the product and my money with no resolution. Lesson learned, I will never order from Best Buy again.
One Grail: I love computers and the intetnet and their website is so terible i cant suffer through enough to see if they are selling what i want to buy.... ill shop elsewhere....
Ashpreet Kohli: I purchased an open box, HP Specter yesterday but the department manager including the salesperson failed to find the stylus pen with it. Today, Prab being helpful did an awesome job finding not only the stylus pen but also the power cable included with the box. Considering his confidence and professionalism I believe he should be working at least as a supervisor.
Ahmad Nakib: Took 20+ mins for a basic return/purchase transaction - by far the slowest service I have ever experienced. They were also unable to price match with Costco, even though customer support said they do.
John: They were alright
Justin Ashton: They only have one till that takes cash I had to let 3 people go ahead of me so I left without purchasing anything cause I was sick and tired of waiting, go to another Best Buy if you can do not go here
Jim Z.: Bad experience for the first time. Will be the last time going here. Came to pick up an online order for a game on sale at this Best Buy location, CSR claims that I've picked it up already and it's not in the system. That's weird, I've only visited just now. CSR claims manager is looking into it. Frustrating wait. Unprofessional customer service.
Navdip Dhatt: Do not go this location.They have nothing. i have wasted my time.They don’t have any apple products for displays.
Paul Chan: 这间分店真的很不错，环境很好，停车也很方便。
2. NT Electronics & Pawn Broker - Vancouver
Profile verified by owner today
5
29 reviews
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Address: 1725 Commercial Dr, Vancouver, BC V5N 4A4, Canada
Schedule: Closed ⋅ Opens 10AM
Telephone: +1 604-255-3095
Business type: Pawn shop
Chilli West: Know the owner since 1989 ... I went to Tech ...One of the best human beings I know. Not an easy business to run ...Phillip Vu-TranUpdate/March 30 2023. Just dropped by yesterday. Owner hasn't changed one bit ... pretty sharp mind and an eccentric sense of humour.Am semi retired now (Canadian Army). So I try to drop in once a week. Tap into his eccentric and isoteric sense of "Being and Doing" in the world (wisdom but not the Old Testa kind)
Todd west: Hands down the best pawn shop and best guy around!
Buddha Concentrates: Sold me KRK rokit speakers with bad amp in 1. And the second cuts in and out. Immediately after the first day I had them. Do not buy from this pawn shop. Scammer
Matthew: owner has great prices and is very kind to interact with!
c4luv hotmama: Very rude man. Wasn't helpful at all. I do not recommend this place.
Bahar A: We visited the store to purchase a microphone and the gentleman working there was very kind and cooperative. We were very happy with our experience!
Stefano Battocchi: Great service!
Jason Boyce: I recently went shop to shop looking for xbox 360 and rudely told,that most of em dont carry theam.until I came here the guy was the biggest help ,gave me a good deal,super polite and I bought some games 2 of which you need x box live to play and he let me bring back games and choose another.i can't tell you how refreshing it is to deal with curtiuos people.i strongly recommend this shop above all others
lisa truong: This guy is one of the best people in VancouverGives good deals and the best service
michael sardinha: Amazing guy to deal with, he gave me a great deal on a Martin backpacker guitar in a pinch before my trip out of country!Will definitely be back here again to buy more guitars in the future!
poya Nikoui: Didn’t know what to expect but was happy with the service. Very helpful, knowledgeable and reasonable man.
Pedram Nikoui (E-M!LLY): Great guy With A positive attitude. fair prices too! thanks again, would definitely recommend!!!
Ian Harper: Bought a pedal online. Excellent service. Fair negotiation. Shipping was done within 30 minutes, with tracking number. Superior service.
Jonathon Madam (Johnny): Awesome business man, totally fair and professional.
randy thomas: He's a fair guy
M I: Had a great experience with some trade ins very fair person ( Tye) to deal with I will shop there again lots of good stock to look and choose from.This Place Rocks
Kevin Ta: Best owner and give really good deals for video games
William: Super respectful and helpful staff.
Bishop Wilson: Offered me 5 bucks for a video game that came out months ago. Keep in mind these things are $80... Looooool was only looking for $15 to
cynthia aanu: GREAT PERSON HARD WORKER CHEERS
Clayton Brown: I've never had a problem with Manny, reasonable prices and borrowing money is pretty convenient.
3. OpenBox.ca - Richmond
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
331 reviews
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Address: 1608 SE Marine Dr, Vancouver, BC V5P 2R6, Canada
Schedule: Closed ⋅ Opens 10AM
Telephone: +1 604-321-9339
Business type: Electronics store
Rhitik Nazra: Scammers
Julio Galvan: No tienen mucha variedad de electrónicos, pero lo que tiene esta a buen precio. En TVs si tienen una variedad bastante decente.
Al Coholic: Definitely best place for deals
Travis Chingee: 0 stars the manager jin blamed me for getting a samsung galaxy 4(149$) watch when i paid for a galaxy watch 5 pro(500$).the 4 was in the 5 pro box and its my fault.
Lisa: Got my iPad Air 5 here at a very good price. Staff was friendly and helpful and followed up with checking if they had new stock available. I also purchased my apple gen 2 pen and keyboard folio as well. Great prices. And they offer a good warranty also.
andy t: Purchased an iPhone 14 pro max. Options were very low. I took what what was available and was told if new stock comes in I can exchange within 7 days and pay the difference. Randomly looked online and found one with higher gb available. Called in to confirm availability. Asked if I was okay to exchange. It has been past 7 days exchange but not by many. Purchased on mar 3. Today is mar 14. Employee contacted manager and got a hard no on exchanging and paying more for a higher model. Didn’t even use the phone yet just bought ahead of time. Pretty bad customer service. Not worth saving a few bucks. Pay full price from apple and get top notch customer service. Stay away from stores with bad customer service.
hossain forhad: Good
Paulo Moreno: Excelentes precios y productos de muy buena calidad ahí encontrarás celulares, pantallas Smart, smartwatch, freidoras de aire
ewr reew: Money laundering business. %100! The way that they treat people is disgusting….. I don’t know how they making profit but one thing I can assure you is that these people are doing shady stuff in that building.
Arman K: Not a good place to be, smells awful, it smells like leftover food and sweat, they need to get that in order because there’s not a chance in this world that I’ll ever step foot into this store again.
go fitnessly: Very rude workers and owner. Do not come to this location.
Hossein Rastegar: I really recommend shopping at this store. In the summer of 2022, I bought an air conditioner which was supposed to have a heating feature as well. When I tried the heating for the first time in winter 2023, I realized that didn't have it at all. I called the store, they accepted that mistake right away with no question. Finally, they gave me a space heater for free, which was priced at 90 bucks before tax. However they couldn't replace my air conditioner with what I wanted to get at the first point, but they did their best to make me happy.
SANDEEP SINGH: I wish i could give in negative but all i can do is give them 1 star. Poor Customer service, their employees don’t know how to talk to a customer, they don’t stand on their words, I would never buy from them anything again.
Komaljot Brar: Poor customer service.. Does not deserve even one star
Hui Kwon: Great deals. They were out of stock for an open box item, but since I came from out of town looking for the item, they gave me a deal on a new item at the same price as open box. Really appreciated the understanding. Thanks for the awesome customer service.
Deep: I have been shopping here for years and always look forward to dealing with Elijah. He has always provided fantastic service, a genuine/caring attitude, as well as considerable knowledge of the products available. He is patient and extremely respectful, I will keep coming back thanks to service such as his.
J M: Our fam has bought now 2 *new* not open box iPhones from their online store shipped across Canada. Zero issues, as advertised new, sealed and good price with Canada post’s coupon code. Very well packed too. Spoke with them on the phone before ordering and found them to be friendly too
A New Voice: Zero stars for the salesmen. Absolute creeps. Their attitude absolutely changes once you've already paid for your purchase. To call them rude and manipulative is an understatement. I wouldn't recommend buying anything here, more or less a tv for thousands of dollars from these crooks. This was a horrible, horrible experience and i should have called their head center to have one of the employees fired. Not worth wasting anymore of my energy. Consider yourself warned. Its not worth saving $100 dollars going here, not for the deceitful behavior or the employees. Now, I see why Amazon is doing so well.
Aseem Sharma: Value for money deals, all electronics comes with warranty. Stop wasting money at Best Buy y'all. 📺
Shin Inagaki: I bought a Sony noise cancelling headphone for almost half the retail price.😎Happy with the product and the fantastic price.🤙
2x OG: Found this place by accident and bought AirPods from here. The first pair had connectivity problems and the second pair that I received after exchanging doesn’t hold battery. I don’t recommend this place. You have a better chance somewhere else.
4. TVOUTLET.CA - Surrey
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
184 reviews
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Address: Canada, British Columbia, Surrey, 135 St, 邮政编码: V3W 0N6
Schedule: Closed ⋅ Opens 11AM
Telephone: +1 604-634-2093
Business type: Electronics store
4worldlovers: ![smart tv second hand vancouver TVOUTLET.CA]()
Onn. 50” QLED 4K UHD (2160p) Roku Smart TV with Dolby Atmos, Dolby Vision, Local Dimming, 120hz Effective Refresh Rate, and HDR (100071700)
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VIZIO 58" Class 4K UHD LED SmartCast Smart TV HDR V-Series (V585-J)
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JVC 58" Class 4K UHD QLED Roku Smart TV Quantum Series (LT-58MAW804)
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VIZIO 55" Class M6 Series Premium 4K UHD Quantum SmartCast Smart TV HDR (M55Q6-J)
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VIZIO 70" Class V-Series 4K HDR LED SmartCast Smart TV (V705x-J03)
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VIZIO 70" Class 4K UHD LED SmartCast Smart TV HDR V-Series (V705-J01)
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SAMSUNG 43" Class Q60B-Series QLED 4K Smart TV (QN43Q60BA / QN43Q60BD)
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VIZIO 55" Class M7 Series Premium 4K UHD Quantum Color LED SmartCast Smart TV (M55Q7-J01)
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Hisense 55 inch U6G Series Quantum 4K ULED Android Smart TV (55U6G)
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VIZIO 70" Class 4K UHD LED SmartCast Smart TV HDR V-Series (V705-J)
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Hisense 70" Class 4K Ultra HD Android Smart TV A6G Series (70A65G)
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ONN 65” QLED 4K UHD (2160p) Roku Smart TV with Dolby Atmos, Dolby Vision, Local Dimming, 120hz Effective Refresh Rate, and HDR (100071705)
![smart tv second hand vancouver TVOUTLET.CA]()
Hisense 70" Class 4K Ultra HD Android Smart TV A6G Series (70A6G3)
![smart tv second hand vancouver TVOUTLET.CA]()
SAMSUNG 55" Class Q60B-Series QLED 4K Smart TV (QN55Q60B)
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Onn. 70” QLED 4K UHD (2160p) Roku Smart TV with Dolby Atmos, Dolby Vision, Local Dimming, 120hz Effective Refresh Rate, and HDR (100071708)
![smart tv second hand vancouver TVOUTLET.CA]()
VIZIO 70" Class 4K UHD Quantum SmartCast Smart TV HDR M-Series (M70Q6-J)
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Onkyo TX-NR6050 7.2-Channel Network Home Theater Smart AV Receiver 8K/60, 4K/120
Yamaha ATS-1080 35" 2.1 Channel K Ultra HD Bluetooth Soundbar with Dual Built-in Subwoofers
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JBL Cinema SB190 2.1 Channel Soundbar with Virtual Dolby Atmos and Wireless 6.5" Subwoofer, Black
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VIZIO SB36514-G6 36" 5.1.4 Premium Home Theater Sound System with Dolby Atmos and Wireless Subwoofer
Bose Soundbar 300 Voice Control Smart Speaker with Base Module 500 Subwoofer - Black
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Philips - 2.1-Channel Soundbar Speaker with Wireless Subwoofer - Black (TAB5305/37)
Apple AirPods Max Over-Ear Noise Cancelling Bluetooth Headphones - Space Gray
Apple AirPods Pro In-Ear Noise Cancelling Truly Wireless Headphones (MWP22AM/A)
Apple AirPods Pro In-Ear Noise Cancelling Truly Wireless Headphones with MagSafe Charging Case (MLWK3AM/A)
Apple Airpods Pro In-Ear Noise Cancelling Truly Wireless Headphones With Magsafe Charging Case- 2nd generation (MQD83)
Apple AirPods Wireless Headphones with Charging Case - 2nd Generation (MV7N2AM/A)
Apple AirPods Wireless Headphones with Lightning Charging Case - 3rd Generation (MPNY3AM/A)
Apple AirPods Wireless Headphones with MagSafe Charging Case - 3rd Generation (MME73AM/A)
Onn. 50” QLED 4K UHD (2160p) Roku Smart TV with Dolby Atmos, Dolby Vision, Local Dimming, 120hz Effective Refresh Rate, and HDR (100071700)
VIZIO 58" Class 4K UHD LED SmartCast Smart TV HDR V-Series (V585-J)
JVC 58" Class 4K UHD QLED Roku Smart TV Quantum Series (LT-58MAW804)
VIZIO 55" Class M6 Series Premium 4K UHD Quantum SmartCast Smart TV HDR (M55Q6-J)
VIZIO 70" Class V-Series 4K HDR LED SmartCast Smart TV (V705x-J03)
VIZIO 70" Class 4K UHD LED SmartCast Smart TV HDR V-Series (V705-J01)
SAMSUNG 43" Class Q60B-Series QLED 4K Smart TV (QN43Q60BA / QN43Q60BD)
VIZIO 55" Class M7 Series Premium 4K UHD Quantum Color LED SmartCast Smart TV (M55Q7-J01)
Hisense 55 inch U6G Series Quantum 4K ULED Android Smart TV (55U6G)
VIZIO 70" Class 4K UHD LED SmartCast Smart TV HDR V-Series (V705-J)
Hisense 70" Class 4K Ultra HD Android Smart TV A6G Series (70A65G)
ONN 65” QLED 4K UHD (2160p) Roku Smart TV with Dolby Atmos, Dolby Vision, Local Dimming, 120hz Effective Refresh Rate, and HDR (100071705)
Hisense 70" Class 4K Ultra HD Android Smart TV A6G Series (70A6G3)
SAMSUNG 55" Class Q60B-Series QLED 4K Smart TV (QN55Q60B)
Onn. 70” QLED 4K UHD (2160p) Roku Smart TV with Dolby Atmos, Dolby Vision, Local Dimming, 120hz Effective Refresh Rate, and HDR (100071708)
VIZIO 70" Class 4K UHD Quantum SmartCast Smart TV HDR M-Series (M70Q6-J)
Onkyo TX-NR6050 7.2-Channel Network Home Theater Smart AV Receiver 8K/60, 4K/120
Yamaha ATS-1080 35" 2.1 Channel K Ultra HD Bluetooth Soundbar with Dual Built-in Subwoofers
JBL Cinema SB190 2.1 Channel Soundbar with Virtual Dolby Atmos and Wireless 6.5" Subwoofer, Black
VIZIO SB36514-G6 36" 5.1.4 Premium Home Theater Sound System with Dolby Atmos and Wireless Subwoofer
Bose Soundbar 300 Voice Control Smart Speaker with Base Module 500 Subwoofer - Black
Philips - 2.1-Channel Soundbar Speaker with Wireless Subwoofer - Black (TAB5305/37)
Apple AirPods Max Over-Ear Noise Cancelling Bluetooth Headphones - Space Gray
Apple AirPods Pro In-Ear Noise Cancelling Truly Wireless Headphones (MWP22AM/A)
Apple AirPods Pro In-Ear Noise Cancelling Truly Wireless Headphones with MagSafe Charging Case (MLWK3AM/A)
Apple Airpods Pro In-Ear Noise Cancelling Truly Wireless Headphones With Magsafe Charging Case- 2nd generation (MQD83)
Apple AirPods Wireless Headphones with Charging Case - 2nd Generation (MV7N2AM/A)
Apple AirPods Wireless Headphones with Lightning Charging Case - 3rd Generation (MPNY3AM/A)
Apple AirPods Wireless Headphones with MagSafe Charging Case - 3rd Generation (MME73AM/A)
roker2121: Ordered a vacuum online, they charged me but i received no confirmation. Called them and they said they need a few days, still nothing. Called again, put on hold twice and got disconnected both times.Based on other reviews I'm going to be requesting a refund and buying somewhere else. Not worth the risk.
david miklik: So far not satisfied at all, order and fully payed TV online, to be pick up from Surrey location, waiting for more than month to be delivered to shop, web site claiming usual delivery with 5 days, have been three times told it will be next week, ending up sending email to be fully refund for purchase due to long delivery, hopefully this will take less than another month.......
J S: Excellent customer service. Quick Response, no hassle, and they honored their word!
Jessie Shen: Wanted to buy a Ninja Creami ice cream maker and I saw TVOUTLET selling them for $100 off retail price! I hit up their online chat support to ask what the stock at the Surrey location looked like and was given a prompt and professional answer. I went in store to buy it and was able to walk out with it fairly quickly. The machine itself is refurbished, the outer body shows some minor signs of use (scuffs and slight paint damage in one area) but the actual components of it were all new. Everything is functional and I was able to get it for much cheaper than retail price. Thank you!
Brian Hay: Bought a Dyson V10 vacuum through Best Buy for almost $600. It was claimed to be an open box product which I assumed would be an ex display model or a product returned within 30 days of purchase, definitely not the case with this, this vacuum had been seriously trashed for a very long period of time. Almost all of the parts were badly damaged and the machine itself was absolutely filthy with dust, grime and hair. The first clue was the box it was in looked like it had been pulled from a dumpster, upon opening it was revealed this was not just an open box product but a very old product that they are just chancing their mit selling through Best Buy. I immediately closed up the box and put in for a refund which in itself took a couple of weeks having had to get Best Buy involved to get a response from them. I was lucky, I got my money back and bought a new vacuum from the store. Buyer beware
Oceany Bule: They rushed me with my TV while testinf and I realized after it had burnt cells
P S: Not sure if you have any other store
Jakob Hnatiw: Bought a 75” lg smart tv from here they rescheduled the delivery 3 times with no heads up they called me when it was suppose to arrive at my house i ended up taking the days off to receive the delivery then they said they would rescheduled take off the delivery fee cause of the hassle and when i asked about the refund they said talk to the delivery driver for it then when the delivery driver showed up he said talk to the store and it was just back and forth also when the guy showed up to deliver the tv it was just one guy so expect to help unload and carry the tv to your house if you order from this place the tv was good but everything else was a headache
Luke Boutwell: SCAMMERS. DO NOT USE THIS COMPANY. Confirmed order via Best Buy. They took forever to ship, when I inquired they said it was being prepared for shipping. They then cancelled the order with NO NOTICE, because they sold the product to someone else.
Hassib H: Their voice message says exceptional service but they don't pick up the phone and they don't really respond to their website chat feature. I also think they advertise boxing day deals as door crashers etc but it was the same price pre-boxing day.
Natasha Turnbull: I purchased Apple AirPods for my daughter for Christmas. They are fake knock offs. The owner was so rude denied selling them to me. Shame on me for trying to save $70 I should have gone new. But this store is a joke. BUYER BEWARE! Don’t shop hereNatasha
Soheil Eghtesadi: Great place to save money. You might get a tv without a remote or something like that but I have bought more than 10 TVs from them and 1 missing Remote which they gave me after I told them. I just had to drive there.
Nick Willms: Just had a refurbished TV from them the was claimed to be in good condition come with multiple scratches and dents and at least two dead pixels. Incredibly disappointed with the product and gross exaggeration of refurbished quality of the product.
Norm Jones: DO NOT BUY HERE. I bought AirPods here from Ashish in Surrey. When I returned them because they don’t work they said the serial number didn’t match and they weren’t theirs. Wouldn’t help me! What a SCAM. How are they in business? Clearly selling damaged or stolen goods. You can’t try them before you buy. Now I’m out $200!!
Jack Scott: Bought AirPods and tried to return them and they claimed the box was theirs but the airpods are not registered in their system and refused to help me. Did they sell me someone else’s stolen stuff? Who knows. Shady business practices. Don’t shop here
Nkyrtsos1: I bought a 70 inch Samsung TV 11 months ago. It was a great deal, and when they offered the extended warranty, I asked if the TV still has its own warranty. The fellow that was helping me said that the TV still has its warranty from the manufacturer therefore I did not bother purchasing anything extra. The TV failed 11 months later and when I called the manufacture they indicated that the television that I purchased, was actually meant to be sold in the United States, and I bought it in Canada. Therefore automatically it had no warranty. I called TVOutlet to inquire that perhaps they had made a mistake in the TV that they sold me being in the wrong region. The individual this time clearly indicated to me that there is no warranty with anything that you buy from them… Or at least the television. Disappointed that I wasn’t informed about that. They do have great deals but make sure you understand their warranty policy and anything that you buy. Again this experience is only with a television that I bought so I’m not too sure about the rest of their products.
Ken: Open boxes only. Sales person went through and checked the equipment prior to leaving. Reasonably priced for open boxed equipment.
Prakash Dhungana: They advertised imac 2020 in their website so I bought it .When I received and checked imac , it was old model.their website still advertising 2020 imac but they can sell you 2014,2015 or any model if you donot check.They can fool you.They can promise you anything, but donot trust them.
Gary Moir: 1st purchase, Samsung tv....looks great but yet to really see...
carson w: The price is totally different from what it advertised on the Internet. When I came to the store in person, I saw that there were only a few TVs in the store. The customer said that it needs to be ordered before it can be shipped, and the price is more expensive than Walmart. What are you doing? ghost?
Cori Keating: Great deals, kind friendly staff, and tv we got is perfect!
5. A-1 Trade & Loan Ltd. - Vancouver
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.8
355 reviews
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Address: 2641 Commercial Dr, Vancouver, BC V5N 4C3, Canada
Schedule: Closed ⋅ Opens 10AM
Telephone: +1 604-875-8005
Business type: Pawn shop
Burak Dükkancılar: Good quality products with a decent price
James y: Long time customer here. Customer service has gone downhill and needs big improvement.
Chandra Trinh: Just no….This place used to be a “go to” but sadly those days have passed. Know exactly what gold is worth before going to sell anything. I came in with a gold bangle and was offered a fraction of what scrap gold is worth by the gram. The day I went in gold is 46.30 a gr and he offered 30?! I felt it was laughable considering the bracelet is a high demand item you wouldn’t melt but even if you did I’ve never heard of a place not paying the value of gold for that day. So be careful or you will get scammed here.
guy l: Go to triple a instead on main street
Ion Sebastian Rodriguez Lara: Great service, they were very kind, understanding and helpful. Product is in great shape.
Brian Tsou: Quick and easy service, reasonable prices. Would come again!
Barbara Carrillo: I really like the store. Good service, very professional. Highly recommended 100%
Jesse Finnigan: Store owner/manager complaining about having people come into his store in the last hour of being open… somebody call the whambulance.
Otis Huang: Bought a bushnell rangefinder from them, the communication and transaction were very smooth, they shipped out very fast and arrived to my door the next day although I only paid for 5days shipping. Would buy from them again!
Angeli Castro: Experienced terrible customer service by the guy sitting by the computer with their back turned on customers while a boy was handling the front desk. Was just browsing through their items while they were retrieving my laptop for pick-up and was confronted with a horrible attitude and condescending tone when asking about the price of an item they had in their showcase. Definitely not returning there for any more loans and I highly DO NOT recommend people to even visit this place.
Nick Goodwin: Been going to these for years, randomly got told to wait outside ignorantly, unable to walk around. You guys used to be the best shop in the city. What happen? Always appreciated the service, sorry you guys got terrible staff service now
Tuan Pham: Excellent experience buying from here
Roo Aguirre: The best place to buy.
William Lewis: They've always been fair throughout the years. No judgment to me. Always fair. Repeat customer for years!
Heather Tremblay: I think they have high professionalism. They take care of pawned items with care. They know how to care for items than my own knowledge. I have had bad quality care from other pawnshops; it’s nice to know there is one good pawnshop
rl2oo8: For the past 15 -20 years This shop has helped me through challenging times for which I’m ever so grateful also my late father was a customer . The staff has been nothing but professional and friendly. I’ve never had a negative experience here. For this reason if they have electronics I need I will go to this place .
Stew G: Excellent service and reasonable pricing.
Maks Roberge: Real clowns
Chumba Wumba: This guy just hung up on me mid-conversation. I asked if they were interested in a compact Canon DSLR and he abruptly interrupted me saying "we don't buy point-and-shoot." That's not what a DSLR is, genius. I saw on their website they sell DSLR bodies, lenses and other accessories so it makes even less sense. 1:56 PM, July 13th, 2022
Felipe Antunes: Fair negotiation and good prices.
Sapphire I: Came in a few months ago to see if I could sell a camera and headphones. Person behind counter took time to look up what kind of prices other places were retailing and offered me a decent price. Place is clean and people polite🙂
6. Best Buy - Vancouver
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3.8
2763 reviews
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Address: 798 Granville St Suite 200, Vancouver, BC V6Z 3C3, Canada
Schedule: Closed ⋅ Opens 10AM
Telephone: (866) 237-8289
Business type: Electronics store
Abhishek Dere: I’m still waiting for someone “just to make a purchase”.One employee literally said “sorry my shift is ending in 30mins”?There were more employees than customers man. Really need good employees here.
Manju: I went to the store today to purchase laptop.Our associate,loveleen assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though She has told us about the warranty plan . Its a great service by Loveleen.
K M: Usually the staff can answer my questions but last time that i went there i choose 2 computers/laptops to buy (after an hour of looking and deciding). Both computers were out of stock and there was no notification to the customer that they were out of stock or display only. When i asked if its possible to have a discount on the floor model- he said no, but that he would give me a free warranty. I walked away, was a shame because i was willing to pay and was excited to have my purchases. Waste of time.
Paavali Henki: Very large store with big selection of electronics. Kind and knowledgeable staff members. Best prices.
Noah Vasquez: Waited an hour this morning before opening to be the first to get the new game released today (tears of the kingdom). A line of about 40 people gathered behind me and the one person infront of me. The store manager didn’t seem to care about a line so about 20 people gathered in a cluster infront of the line as they all rushed the till befor the people who had waited in line. You would think when a highly demanded release calls people to line up for over an hour the store would at least try to honour first come first serve of a limited supply. Ended up getting the game after fighting my way into the crowd 👎
mayuri mammai: Today I happened to go to this store to buy mac book, and at the billing counter, unfortunately, my Credit card chip is malfunctioning, this person named Mathesh started giving me looks and showing an unnecessary attitude, without even looking at my card he said it was expired, as I was trying multiple times inserting my card, he was acting it out. I know he might be doing hard work but not at all professional, I felt judged at that point, well I just left the store and placed an order for pickup at another store🙄
Navneet Kaur: I went to the store yesterday to look options for a laptop.The associate,Aman, assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though I had plans to buy later as I went just to look for the options,I ended up finalising the laptop as I was convinced Great service by Aman.
Guilherme Guedes: Pretty standard Best Buy store. Very helpful and friendly service but some products like phone protection ones (glass, cases and others) are way more expensive than it should. You can easily find them online at half the price. But other psychs such as home electronics, gadgets and appliances are at a good price. You should always look for the offers though, they're very frequent but not always communicated, so you should do a price check before buying.
S p: EXTREMELY Pushy salespeople, and at the same time not knowledgeable about the products at all. Used car salesmen are like angels compared to some of these Best Buy salespeople. Worst part is that they INSIST that they are Not on commission, while literally doing ANYhthing to push you to buy...! I take it as a direct insult for someone to look directly into my eyes and lie so clearly and obviously into my face....Oh and I also had the pleasure of dealing with their Geek Squad for TV installation. After paying 350 Dollars for a TV mount, the first time they messed up the installation - they were nice people though. I had to book a second appointment which was scheduled for a few days later. The 2nd group who showed up at the 2nd appointment were so rude!!! And I ended up with extra holes on my wall and a TV which afterall was not installed at the height that I had originally asked for. Because they couldn't make holes too close to the holes that the first group initially made in the first appointment.In short, I describe their Geek Squad personnel as "Rookies". Definitely Not worth the 350 dollars to have a messed up TV mount and extra holes on your wall.
Ron Hunter: Awesome experience ended up buying a Sony portable speaker and I'm loving it
Mo Mo: its my favourite store in metro Vancouver ,stuff are so helpful, knowledgable and kind, service is fast, no fusspickup order were on time with email updatesgreat choice for everyone who is for new arrivals or dongles, partseverything is thereall my Macs, pc,iphones and watch including tv and appliances are for Grenville store
Mohamadreza Khoshtinat: Dear Best Buy Granville,I am writing to express my gratitude for your excellent service. Mr. Faraz provided me in helping me find a good laptop. Your expertise and guidance were invaluable in helping me make an informed decision.I appreciate the time and attention that you gave me during our consultation. Your recommendations were spot-on, and I am extremely satisfied with my purchase. Your professionalism and customer service were exemplary, and I will recommend your store to my friends and family.Thank you again for your assistance, and I look forward to shopping at Best Buy Granville in the future.Sincerely,
Mark P: Stood around for 20 mins looking for help while everyone I kept stopping kept saying someone else would help me. The customer service here is absolutely horrendous
Keyvan Radbin: Updated store with a lots of electronics.
Adam Newsome: Great experience at mobile booth. Fast checkout, no hassle. The staff member called me to let me know I forgot my ID there!
Macaw: It's alright, kinda sad
BB503TS CHIN: Good
Kate H: The manager, Ben, is extremely kind and helpful. He works very hard and provided alternative solutions to my purchasing needs.Thoroughly nice person.
Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.
Karen Bast: The staff is, as always, very helpful and friendly.
Zac A: Good location and most of the staff is kind & helpful
7. Sunny Electronics - Vancouver
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4.6
72 reviews
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Address: 5806 Fraser St, Vancouver, BC V5W 2Z5, Canada
Schedule: Closed ⋅ Opens 10AM
Telephone: +1 604-321-1626
Business type: Electronics store
Bill McDonald: Great doing excellent deals with seasoned professionals. Stephen is wonderful and amazing!
Camplin Telford: I purchased a new tv from stephen some months backWas hands down the best electronics purchase experience I have ever had.Stephen was very patient and by the time we were finished I had all my questions answered and got a very good education on all things TV’sI got a tv that I am very happy with and paid less then I would had I gone to any of the larger retailers (I did a lot of research prior to coming in to sunny)I wouldn’t even consider going to another store after my experience at sunnyAnd! This is a local shop, they are our neighbours, they are our friendsGive them a visit the next time you are looking for a new tv etc
Lazz Wylde: Very good customer service always good deals and top quality products
Sejawe -: Fantastic Shop! Stephen and his team are amazing! Thank you for the great products!
Rashad Toffiq: Very happy long time customer. Stephen at Sunny Electronics has always provided top class customer service and support. Best place to buy electronics and get the best price. Thanks Stephen.
Stephen Chan: Sunny Electronics is a local store by an owner operator with many years in the business. Several years ago, I bought a TV on sale from a prominent retail chain (not Sunny). I paid upfront for a TV that was supposed to be "in stock, in the warehouse" for pickup next week. Instead I got the run-around for over 3-4 weeks before getting it.Today I bought another special TV. To my surprise, Sunny was the only store to have it in stock. The price was the same as the big box retailers, but I feel the service is much more knowledgeable and honest. Pickup is very easy, with parking behind the store. It took less than an hour from calling, to getting the TV home.There aren't a lot of TVs on display in this store. But I already researched online. Indeed the owner confirmed, the TV I had in mind was the best. In this case it was a Sony. I would recommend this store.
Dr. Dennis Chiu: Awesome service by Joseph and Stephen. Not to mention great extensive electronics selection. This has been my go-to place for my electronics needs. Buy local buy now. Thank you so very much Sunny Electronics.
Juno Tu: Nice equipments and friendly people doing lot of explanation about the thing that you are buying
David Vaisbord: Bought my Paradigm stereo speakers and stands from him over 15 years ago. Great price and fantastic sounding speakers have worked flawlessly ever since. I would not buy stereo from any other shop in the city.
Aaron Tong: Went in to look at massage chairs with my dad, sales person was very snobby and gave us the feeling we were wasting his time. Salesman was very unhelpful and didnt know much about the product. Kind of sad because my dad said he went there 40 years ago to buy a tv and had a great experience. Nothing bad to say about the store itself just had a bad experience with the salesperson. From the other reviews sounds like the owner is a great guy wish we got him instead.
quattrob: I was looking for some new headphones that were recently releasing and I stumbled upon Sunny Electronics through Sony's website. I sent an email to Stephen at Sunny Electronics and he got back to me a few days later through the phone apologizing for his late response. Stephen really goes far and beyond what I expected. He is attentive, cares for his customer's experience and needs. You don't find too many people who work's in this field as genuine. honest and interested in assisting of your needs. Highly recommended and looking forward to doing business with Stephen and his Staff again in the future!
A R: THE BEST PLACE TO BUY A TV PERIOD. FROM SALES TO AFTER SALES SERVICE, THEY TAKE CARE OF YOU AND PROTECT YOUR INVESTMENT, EXTREMELY KNOWLEDGABLE AND HELPFUL. THANK YOU STEPHEN FOR EVERYTHING!... YOU NEED A TV GO SEE STEPHEN AND HE WILL MAKE SURE YOU GET A GREAT QUALITY TV AT THE BEST PRICE, AND THE BEST SERVICE.THE BEST PART ABOUT STEPHEN AND SUNNY ELECTRONICS IS THAT IF YOU HAVE A PROBLEM WITH YOUR PRODUCT THAT YOU PURCHASED FROM HIS STORE HE WILL DO EVERYTHING HE CAN TO MAKE SURE THAT EVERYTHING IS WORKING PROPERLY INCASE SOMETHING IS EVER TO GO WRONG HE STANDS BEHIND HIS PRODUCT AND THE COMPANIES HE CARRIES DO AS WELL, I KNOW FROM MY PERSONAL EXPERIENCE HE TAKES CARE OF YOU EXTREMELY WELL AFTER YOU GOT SOMETHING AND SOMETHING HAPPENS TO GO WRONG, THATS SOMETHING BIG BOX STORES JUST DONT DO FOR YOU PERIOD.
rogue wave: I highly recommend this business. I had a technical question about a receiver and they went out of their way to answer and solve my issue. Couldn't ask for better service than after sale, follow up service, rare these days. Highly recommended.
Baddoragon24: Brought SONY A80-65 with Stephen. He's a polite and lovely old man. Check out this local store with more in-depth service.
Don VandenBerg: I greatly appreciated the many interactions that I had with Stephen, who has become my "go-to guy" for hi-fi equipment. Thanks to his efforts I was able to purchase a rare, high-end CD player, and he gave me a very good deal on this purchase. Stephen is very knowledgeable, and he suggested that I take the time to consider a less costly CD player with more features but very similar sound quality (even though a less expensive player would presumably have meant a reduced profit for him). It is clear that customer satisfaction is of paramount importance to Stephen. I had some interactions with only one other member of his sales team (Joseph) and he seemed to be just as courteous and supportive as Stephen. My shopping experience could not have been any better!! I strongly recommend Sunny Electronics.
William Ma: Owner seems very arrogant....no manners. One of his staff is friendly and helpful. Very ridgid company to do business with. I feel that if you have problems with your purchased product, you are on your own. They will just direct you straight to the manufacturer, off their hands.....
Nathen Aswell: I recently had the great pleasure of buying a new Samsung tv and soundbar from Sunny Electronics. Stephen is a very knowledgeable, kind and generous man, and I happily give him and the rest of the staff at Sunny 5 stars for top notch service in every respect. If you're in the market for new electronics, make Sunny your FIRST stop! :-)
Steve LeBlanc: I was shopping for a Sony TV and Sunny Electronics was one of the few places I found it available. One phone call and and a COVID friendly pick up and I had my new TV at a great price. Stephen is friendly and very easy to deal with. A pleasure.
Hilda Zeinali: Great staff! Stephen is so lovely to work with and is so prompt to reply and email information. I’ve had two orders with them and hopefully more in the future for anything that comes up. I highly recommend you go to them for electronics and support these types of businesses as they provide great service!
Ricky Tong: I shop with them for over 20 years since my first custom House built. The owner and the staffs are all very experienced and we'll trained. They are well-known for everything in audio & video. It is the most trustworthy and reliable audiovisual one-stop store in Vancouver.
Paul Wong: Steven helped me in selecting my home theater including a projector, pre-proprocessor and some speakers.He spent the time to explain the pros and cons and best of all he provided a Competitive price .I also bought a big screen Sony TV from him ,and plan to buy some more TV's from him in the future.
8. Best Buy - Vancouver
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3.6
1921 reviews
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Address: 2220 Cambie St, Vancouver, BC V5Z 2T7, Canada
Schedule: Closed ⋅ Opens 10AM
Telephone: (866) 237-8289
Business type: Electronics store
T S: Very helpful and understanding staff, thank you for your help and advice!
Tash W: Cancelled our order of an air conditioner on sale after 3 days saying the delivery address didn’t match our CC address when it’s identical. Put the price up $275 same day.. never shop here.
Xyz Abc: Mandy is FANTASTIC. I came in to return an online order. For some reason their system showed one of the products had already been returned----I am guessing it had something to do with the price adjustment I got via a Best Buy live chat agent a few days prior. Mandy went the extra mile, she was super patient considering the slowness of their computers at the time, read through the live chat notes, and made sure everything was correct and proper. Wonderful customer service. I also appreciated Victoria's interest in and knowledge of computer parts and video games.
Paul Donnett: Best Buy’s increasingly antiquated customer service and financing leaves me truly stumped sometimes. Applied online for a Best Buy credit card today and got quickly approved. So far so good. So I drive to my local store, needing to buy a MacBook for my company. Get great direct service from the salesperson, to her credit. And the laptop is on sale, wonderful. But when I go to buy, I can’t, because Best Buy insists on sending you a plastic card in the mail. Apparently there’s absolutely no way up to clear my card even though I have proof in my hands that I’ve been approved. I ask if I can just reapply for the financing in store because the laptop is also on sale. Of course not, because then the system registers it as fraud. So I am given no choice, no options, no hold on the sale price for even a couple of days so I can come back and purchase it. I leave the store empty-handed. I don’t get a computer and they don’t get my $1600. Off to Visions and I’m cancelling my BB card.
Kyle Kumar: Useless
haidar Alsaady: Had an open box return on a TV that just didn't fit our space the way we wanted. I had lost the original receipt and was worried that might cause issues. Customer service was excellent, reprinted my receipt for me and helped me quickly exchange the TV for a different one. The team leader was incredibly helpful and friendly. Amazing job!!
Mohammad Hosseini: In the mobile section, a rude guy lied to me about the inventory of a certain phone, and after asking the other employees and figuring out that the phone exists, they tried their best to not sell it. they behaved like I am fraudulent. I don't know what was the reason maybe they were all racist. and saddest part was that even the manager "Teri" didn't give a s**t about our problem.
Frankie Lamb: The sales associate in the cell phone section knows nothing. The unlocked Google 6a phone with no contract has $150 discount posted on their website for several days already and the associate kept insistingit's not on sale and was tryingto persuade me to sign a contract to get the discount. Don't shop at this store.
Cell Universe IVM: Good customer service!
Sam S.: Was in dire need of a case for my new Samsung s23 ultra. Found a really nice Spigen case and found a price match at Telus. I was dealing with sales associate "Mandy" and about 10 minutes into the price match I asked her what the problem was as she scrolled up and down her phone. Didn't even bat an eyelash or explain anything to me. About 2 minutes later I informed her my parking was about to expire and I'd like to either make the sale or order online through Amazon. She immediately lost her cool blew up on me, informed me I couldn't talk to her like that. I think she may have been a little too woke.Regardless another sales associate came over matched the price immediately and I moved on with my day.I realize that it's tough to find good employees but you cannot have people like Mandy representing your company if they're going to be rude to the public.I don't also don't understand why it takes 12 minutes to price match a case that is being sold down the street at Telus. There's no shipping fees no conversion rates nothing involved it's pretty simple.Anyways I'm going to give Best Buy a one star for this encounter. My only advice to Best Buy would be treat your customers nicely or they'll just go online and buy it there with a simple click. If I wasn't in a rush, I would have done just that, next time I think I will.
Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.
Fernando Escobar Fandiño (Fescofan): Terrible service, 2 instead of 1 stars for the only lady who tried to help me.
José Gregorio Aguilar Herrera: They sold me an e sim that didnt work and when I asked customer service they said there was nothing that oculd could be done
Melissa C: Great store but don’t make the same mistake I did of leaving my parking ticket on the counter while purchasing products. Cashier thought it was garbage and I didn’t even notice my ticket was gone by the time I went back to the parking lot and had to pay $25 for a lost ticket. Seriously irresponsible to touch your customer’s things while they are in the store STILL BUYING A PRODUCT. I didn’t leave garbage on the counter on purpose I just took everything out of my pocket because the cashier needed to see my ID. I took everything with me on the way out I wouldn’t have left garbage for others to clean up.
sirswishalot: I try not to buy there because their service sucks. A lot mannerless gen z'ers. you spend a thousand dollars there and they give off a vibe of bitterness. Does best buy pay these kids' parents to get them out of their basements..? not sure why someone in early adulthood can't execute basic greetings when you're spending a bunch of money there. it just makes you not want to shop there. Please train these bitter, entitled kids better, thanks!
Samuel Normandeau: Awfully long wait times in-store. They made a mistake on my laptop purchase, and there's no way to reach the store by phone.
ali kashefi: The customer really enjoys when a salesperson in a store called Best Buy welcomes the customer and from the first minute he enters the store, introduces himself to the customer with a very happy and kind face, saying that my name is Behnam and I am the agent . On behalf of Best Buy, I am at your service. I am ready to answer any questions and provide any guidance to make a decision for your item. And explain it with heart and soul in very simple language that can be easily understood by me as a buyer. And not only the desired item can be easily accessed, so happy customer like me can also buy other items. With the satisfaction I have from this kind seller named Behnam, I thank the management of Best Buy for choosing Behnam. Dear Behnam, thank you very much for your attention and guidance.
Conor Davis: Tried to see if they had something in stock before taking time to go to the store. Talked to their online customer service to confirm the item was actually in store. After being reassured by online person it was, I went to store only to find out it actually wasn't in stock at all. Total waste of time.. then was told a neighboring store had it in stock. So I asked them to confirm that with me so I wouldn't have to waste more of my time. I checked the online status of this item which claimed it was out of stock. They claimed there was no way they could call the store to actually confirm it was there. Totally absurd. Complete waste of time. Don't worry I really enjoy paying for parking and burning precious moments of my life for nothing. I hope this store eventually folds like a cheap deck of cards.
Rory Dunn: Literally lied to me about their refund policy to my face to make a sale. Absolutely disgusting.
Olivia L: My so far experience with Bestbuy is fairly positive: no overwhelming pushing sales people; geeksquad always works well for me; large selections to choose from; smooth return process.Gurjot was being super friendly and helpful! Appreciate the service. Keep it up!
Superpig 2001: I went to go buy a vr that u saved up for, cashier lady was really nice to be as I wasn’t sure how the quest 2 was and it was my first big purchase with my own money. I asked her if I could try the vr and if I didn’t like it if I could return it, she said “you can try the vr but you must return it within 30days and if you want you can get the extended warranty”. She kept on making me buy the warranty but it was 150$ and I didn’t have that money. I realized that the quest isn’t for me so I came back to return it u see 30 days and they are very rude, mik the assistant store manager was very rude towards me saying no one would ever say that to me and basically calling me a lier! They didn’t want to refund me at all and told me that it’s final sale once open. I was never once told it was final sale, not on the receipt, not on the box, only online in fine print. Never buy from this Best Buy they are a bunch of scammers who are very rude and just want the sale, don’t believe anything they say. The lady’s name was YIMM from best buy on Cambie in Vancouver Canada. The assistant store manger who was very rude was Mik. Please spread this post as I really just want a refund from what I was told. Thank you for reading my story.
9. Best Buy - West Vancouver
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3.5
994 reviews
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Address: 2100 Park Royal S, West Vancouver, BC V7T 2W4, Canada
Schedule: Closed ⋅ Opens 10AM
Telephone: (866) 237-8289
Business type: Electronics store
J F: I had a great experience here. Anani hooked me up with a beautiful Samsung TV and a great price, and Barbod, Ramin, Ali you all rock and answers so many of my questions . And Jimmy too :) Thank you all for helping me so much, you all have the patience of a saint!
Mo Habib: Okay place. Employs many Iranian servants.
mahdi Karimi: I recently visited Best Buy looking for a new laptop, and I had the pleasure of meeting Sal, who provided me with outstanding customer service. Sal took the time to listen to my needs and preferences, and he went above and beyond to help me find the perfect laptop for me. What I appreciated most about Sal was his honesty. He didn't try to push me into buying the most expensive laptop, but instead, he recommended one that he believed would suit my needs the best. Sal was knowledgeable and patient, answering all of my questions and explaining the differences between different models in a way that was easy to understand. Thanks to Sal, I left Best Buy feeling confident in my purchase, and I'm thrilled with my new laptop. I highly recommend Sal to anyone looking for excellent customer service and honest advice at Best Buy."Remember to include specific details about the interactions you had with Sal, and be sure to highlight the aspects of his customer service that impressed you the most. This will help other customers to know what they can expect when they visit the store and work with him.
Gabrielle Zeitler: This review is not specific to Park Royal Best Buy, but Best Buy as a whole.We purchased a dishwasher, the installation fee, and the haul away fee. When the contractors came, I mentioned to them that we paid to have our old dishwasher taken away as well (a separate fee) but they said they knew nothing about it. They then left without taking the old dishwasher.When we I contacted customer service at Best Buy to handle this, I was passed around to 4 different people before being told that only one department handled these inquiries, and that they can only be reached by phone (fine).I have called this department over 10 times within their office hours and they either do not pick up, or do not offer solutions. I have spoken to so many different people and no one has been helpful. We have even tried offering solutions, but they say none of them can be done. It has been a very frustrating experience and my old dishwasher is still sitting outside my house.
Leo Lee: Spacious store.
Scott Wilson: Good selection.
Leeland Askew: New management is horrible, very unhelpful, only a couple decent employees left, not giving them anymore of my business...
Kadyn Zientz: I had just gone to this location looking at purchasing a switch. Didn’t end up getting it but when I was leaving I noticed they had 4 sets of joy cons priced at 21.99 so I grabbed a set because I thought hey they’ve gotta honour it especially if they’ve got 4 there. Went up to the cash to pay and then got told they’re 112.99 I refused and showed them the picture of the price it was posted at and they refused to give it to me at that price because the product didn’t match the tag. I brought up the fact that if it was still wrong they’d have to honour it and take 10 dollars off because it is a law, they still refused to give it at the price and I had asked for the manager. The manager walked over and was told the situation and they just nodded their head and didn’t say anything . Very disappointed in the service that was provided, if your staff knows that the product is in the wrong place then there should be proper tags for the products. I will not support this location of Best Buy. I have a friend that works at Best Buy and it’s posted in the back on a plague that if products are in the wrong place they must honour the pricing and taking 10 dollars off.
Patrick Nijdam: Absolutely incredible service. Sales rep Francisco was very knowledgeable, passionate, understanding and helpful when explaining the intricate details of the product we wanted to buy. He was integral in giving us the confidence and understanding to purchase our product.
AMIR D: Always great experience friendly staff and great selection of products. The customer service center is also great . Mazyar and others have provided outstanding service
BMZ Maz (BOBANTO1812): To all crew in this bestbuy .. you are the best of the best among all the best. Keep good work :)
Tommy D: The sales associate Francisco was knowledgeable helpful and courteous. He arranged for the installation of a new soundbar to the TV, professionally and conveniently.
Edith Godin: The store manager solution for our issue was to buy a new phone…. My phone is one year old. 😕
D S: Best buy has a lot of good deals, but money is better spent on amazon if you're doing an online order. Best buy uses Purolator and your packages almost never get delivered. Amazon actually delivers your packages to your door. With Purolator, you'll be chasing down your package, calling them and messaging them to ask them to hold your package at their location, after which you need to take the bus out there. This is REALLY inconvenient to Best Buy customers, I would suggest they review this and see how they can make it better! Perhaps the Purolator shipping information could contain a Buzzer Number field, and phone number field to help the drivers actually deliver the package? If you need a signature, you might as well just have them leave a slip and have the customer pick it up from a Purolator office. Purolator fails to deliver packages 9/10 times. Best Buy definitely needs to review this, because it's not working the way it is.
Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.
babak sayari: They cancelled my order without giving me a notice that my order has been cancelled and after visiting this store to find out what happen to my order, I received a rude and unprofessional behaviour from one of the team member. I never go back to this store despite, I was a loyal customer to this location.
Sahel Mohammadi: I went to park royal Best Buy a few times to buy something and just recently to return a product. Fereshteh was extremely helpful each time. Received The best costumer service from her:)
panteha moajemi: Mr Amir was very nice and explained completely how I choose my printer
lkianl: There is a Persian guy named “Dana”He is a responsible and respectful person.Always tries his best to kindly help people.Thanks dana, we appreciate your support
G S: Ex Best Buy staff here but I was at HQ, so I know how good they there in order giving good experience for their customers. Anyway, I can't remember during peak time do they store staff get additional incentive like sales commissions? The moment I step into this stores it's like lack of motivation. the staffs like more focus to chit chat among them specifically around mobile phone area. I still bought a phone cause of price matching or else would just walk away.
C Maxwell: I can see why Best Buy is going to go out of business. Went in on Boxing Day, there has to be at least 50 employees working but everyone is chatting up their colleagues. No one seems available to help and when we tried to check out we had to wait a long time to be noticed by the groups of staff. For some reason they closed the mall exit till like 10 minutes before closing? I get that it’s a holiday but for someone who want to support employment it makes it hard not shop at Amazon instead. Huge waste of time, effort and fuel.
10. Best Buy Mobile - Vancouver
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4.1
99 reviews
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Address: 701 West Georgia St., Unit D038C, Vancouver, BC V7Y 1G5, Canada
Schedule: Closed ⋅ Opens 10AM
Telephone: +1 604-688-3310
Business type: Electronics store
R.J. Powers: Fast friendly staff
Angelica Bustria: Russ was of great help. He gave us a lot of options for a data plan. He was spot-on, reliable, and accommodating. Thank you!
Myrna Selzler: Albert Hu helped me with my cell, patiently fixing a problem he had not seen before. Thanks so much for the great service!
Tais Horta: Great experience. Vinicius went above & beyond to help me choose the best deal even though he doesn’t get anything extra from doing that. All the staff was very friendly too.
Patrick Friesen: Good service
sahar ramezani: The worst experience ever!!!!I wanted to buy a cellphone, I went to that store. They told me they were out but they could order it online for me to pick up. It was black Friday, ofcourse everything was on sale and I could have bought that cellphone with a reasonable price. So, I paid the whole amount, waiting for my cellphone. They told me it would be delivered within 3 days.So...1 week.... 2 weeks... 3 weeks...nothing. and whenever I asked the reason, nobody responded me, they only said we don't know the reason. After one month when I called them, I was told to come and take the refund!!!! After one month! Now it's not black Friday anymore and I have to buy that item much more expensive.I don't recommend best buy. I would never go there anymore, even I don't wanna see or hear that name!
Andre Van Ryk: Super helpful gentleman working there...did not make purchase bc out of stock
Steve Inglis: Good service and helpful
mandy wong: The staff is very friendly and helpful
Richard Nicholson: Very helpful staff.Nothing was too much trouble.Thankyou.
J. M.: I was cranky walking in. My phone was smashed beyond repair and I was expecting to be upsold unnecessarily. Just give me a flip phone and let me crawl into a hole of T9 dread, please.Did I ever check myself! The sales rep gave really solid advice and I only spent $200 more than I'd hoped but got way more than $200 value out of it. I didn't feel judged at all or the need to explain my social services worker occupational hazards.The sales rep listened to what I needed (just a phone that won't fall apart upon updates or an client's behavioural emergency please) and hooked me up with an affordable screen protector and solid brick. He even put my screen protector on my phone for free because he "does it all the time . . .if [I] have a few minutes just grab and coffee [he'll] be happy to take care of it."Super tight experience that I didn't expect from a big box store. Will totally be back when gravity and my union benefits fail me (3 weeks and as many updates in- still going strong!)I'll always pop into freegreek first but this is my first line for retail phones. Thanks!
Barb Justason: Found me a great case for my obscure phone. Very helpful.
Carlos Gonzalez: Amazing service, my "tocayo" Tejaay y Alex was a wonderful. They help me with my phone service. I'm enjoying my service so much. Thank you guys.
Cedar Taylor: The staff here really care about making sure you've got the best mobile plan and phone for your life needs (and also for your budget!)
Dee: Alex is the best🙌
Cátia Bezerra de Lima: In between all the option in the mall choose this place because Diego(Diogo?) Took the time to explain to us the things we bought it gave us a honest information about the product. Keep up your beautiful energy/empathy/hard work/ and frindness. You can also have a sit, they have a place to sit at the store! Amazing!Downside 4 dolars for 1/2 hour carpark
Jessica: Small store with very little product selection. Unsure or the helpfulness of the staff as I was never able to get anyone's attention. Few popular products were in stock; the store felt claustrophobic and unsanitary in my opinion.
Ann: Incompetent. Needs more training and product knowledge
Geoffrey Scoates: Had a great experience there, Salvie helped me and he was very friendly, open and honest. He had a bunch of different options for me upgrading my mobile phone and he clearly wanted me to have the best deal, which was very refreshing and has not been my experience in the past. I normally go to my mobile carrier to get a new phone but stopped in there because my carrier was out of the Pixel 6 and I'm very happy I did.
Barton Moxness: Was very disappointed with my experience at this location. I was keen on upgrading a device through my existing provider (Shaw Mobile) to the Google Pixel 6 Pro. The amortized cost I was quoted worked out to a monthly rate of approximately $200 more than buying the phone outright, including a shady $45 'upgrade fee'. I informed that the device could not be purchased outright due to internal policies. Very suspect.I informed the sales associate, Alex, that I would like to first call my provider and explore the best course of upgrade since the price quoted worked out to more than the outright purchase. When asked if the phone in stock had multiple units available, I was told 'maybe' and that they would not be willing to let me know if the phone would be available should I return within the hour. This is downright poor customer service and bad business practice. Bid a respectful farewell to the associate and walked immediately out the way I came in. Will not be returning.I was able to purchase the phone direct from Google a few moments later for $1179 after being told the cost was $1,320 + $45 upgrade fee from Bestbuy Mobile. The same exact phone, brand new, not on sale or discount.
Serena Lo: A big THANK YOU to Diogo, who helped me upgrade to iPhone 13! You provided excellent customer service...helping me figure out if I was eligible for an upgrade, and then helping me set up and sync up my new phone!! It took some time...but you were patient and even helped other customers while we were waiting. I will definitely recommend to family and friends!
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