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1. Storguard Self-Storage Vancouver - Vancouver
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5
220 reviews
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Address: 750 Terminal Ave, Vancouver, BC V6A 2M5, Canada
Schedule: Open ⋅ Closes 6PM
Telephone: +1 604-687-4211
Business type: Self-storage facility
Vavan Farizzaman: Nice cheap place
D3V10U50N3_ _: It closes very early and there is no access once staff is gone. They become very pushy near closing time as well which is not the best experience to deal with.
Lauren Norman: Clean, great value for money, great customer service. Oliver helped me out and provided awesome service. Highly recommend. You can get smaller storage lockers for $40CAD a month which is hard to find anywhere else.
Carl Longe: Clean and friendly
Cindy Cotran: The best service and a clean facility.Clean and vacuum your vehicle after the move.
Attrayll T. Proud-Eagle.: Is well run and very clean, and not too out of the way located , I would recommend this place to everyone. Reasonable rates also.
Ross Koopmans: I had a really positive experience setting up a storage locker with Oliver at the Terminal Ave location. He was extremely accommodating and went above and beyond to find the right locker for my personal needs. I highly recommend using Storguard and if you're lucky enough, working with Oliver.
Victor: Excellent service run by great staff and management. Great communicating with Mike and David, making the process smooth and effortless. Thanks a lot guys!
Chris McDowell: Storguard provided a great service with a clear contract, friendly supportive staff, great hours and dolley equipment. We had a safe, accessible storage unit and enjoyed going back and forth as we gradually moved in and then out.
Jeff Lennox: Friendly staff, reasonable sized units for the price. Convenient location.
Kitzen Hayden: Great staff, great facilities, central location, competitive prices! The only thing they’re missing is a masseuse, live music and a salad bar. Still one of the best self-storage spots I’ve used!
Troy Talkkari: Two things that stand out for me with this place - 1) convenient, clean, easy to navigate location/facilities, and 2) first rate customer service experience. Competitive rates and a whole lot more. David made the entire experience that much easier. Would recommend to anyone.
Jesse Beaudin: I have used Storguard multiple times and have always had great experiences. Fair pricing, helpful staff and easy access. Most recently closed out my unit and it was quick and easy. Shout out to Oliver who was a big help. Highly recommend and would go with them again in the future no question.
PourBoy Event Bartenders: Dont bother looking anywhere else, this location is the best youre going to find. Clean, well lit, exceptional customer service via Mike and all other staff. I had beem hunting around for something a little more suitable during my move and I found it here. I tip my hat to the staff who are exceptionally friendly and knowledgable, along with having the best rates on storage in town. Seriously, this place is the best youre going to find.
John David: Extremely clean facility, safe, secure and well priced. Great people here! Mike is always very professional, helpful and kind. Thank you for all your help!
Richard Jones: A great experience and exceptional customer service a Storguard Self-Storage today. David was amazing, it was an absolute pleasure meeting with him and learning about the storage options available to us. The facility is very clean and the storage lockers are easily accessible. We're grateful for David's time and energy and for helping us with our storage needs. Thank you to the Storguard team!
calvin cane: Wanted share our exceptional experience at Storguard Self-Storage. David was amazing! Very detailed and helpful. The facility is very clean and accessible.
L Hopkins: Great service! Convenient and accomodating. I recommend this Storage site to be the best in Vancouver and surrounding areas. Thank you Dave for making me feel like a part of the Storguard tenants!
Meg: Good facility!! David was very helpful
Lauraleigh Paul: I've had a locker at this facility since Jan 1st 2019. I had suffered some personal hardships and needed to store my Bigheart Bannock catering business stuff.Sadly, since renting here I have had many experiences dealing with microagressions on behalf of their staff because I am Indigenous (except for the asian man, he was always polite and kind). I have been constantly belittled when having to pay late charges during these uncertain Covid19 restrictions that have impacted My business negatively.Most recently my Family became very ill over a 3 week period, and instead of showing some compassion and patience for payment they have evicted me. They had even called to bully me out of isolation to come and pay thier bill. I couldn't bring myself to do it - so I l was evicted and in the notes they said "we don't need to give an explanation for eviction but you are an administrative nuisance. "Which is fine, I have invested way too much money to keep enduring disrespectful discrimination from the goofs that obviously only have professional standards for anyone that isn't First Nations.
Greg Ogburn: Friendly, helpful staff. Some of the units are oddly-sized. They are closed stats and ONLY OPEN TIL 6:30PM.
2. Public Storage - Vancouver
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5
328 reviews
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Address: 1698 W 3rd Ave, Vancouver, BC V6J 1K3, Canada
Schedule: Closed ⋅ Opens 9:30AM
Telephone: +1 604-736-9845
Business type: Self-storage facility
Jordan Trustham: These guys are great! Tonnes of storage and so easy to deal with. Highly recommend. Friendliest storage staff I've ever met.
Eddie C: Always well maintained. Prices are a bit rough for storage overall in this city so can’t give five stars for that reason, but otherwise? It’s great.
Daphne: They are the best! So helpful! They. were happy to assist with lock x2. I will never use anywhere else, The storage is very clean not like most of the other placesI have seen. Thank-you all.
Katerina Popke: My experience with public storage has been great. They responded very quickly to all emails, were friendly, and were helpful when visiting. Would recommend!
cliffe69: Quick, easy, practically painless (well, nothing's free after all). Really clean, well-lit facility with friendly and helpful staff. Michael was super helpful, answered all my questions, and helped me make sure my needs regarding spacing were met.I know people want to do everything online (I appreciate that too), but going in person to your appointment can really help someone like me who isn't good at visualizing space and how things will fit into it. Getting advice from experts can also help with peace of mind at a time when stress is usually part of the equation.Such a pleasure to deal with friendly people with good attitudes! Makes everything easier for everyone, and I would recommend both the staff and location to anyone.
Kevin Pearce: The staff made it quick and easy to get the right storage unit for me. The unit was easy to access and building was very secure. Would highly recommend!
Lori Johnson: Amazing. they make it so easy. I switched from one locker to another and went so well ! highly recommend.
Asha Fraser: Have used before- pleased with premises and assistant
Darrell O'Donnell: We were very happy here. We had the flexibility of several units over the year that we needed it. Staff was great. Place is spotless clean.
Catou Kearney: Staff are super helpful - professional and polite. Facility is clean and easily accessible.
ximena melendez: Friendly, knowledgeable and fast! highly recommended
Andrija Zivkovic: Great service and very helpful front desk personnel!Excellent!
Isabelle: As someone who has used self storage many times in the past, I can say that this is the best experience I’ve had 100%! All of the staff are so kind and knowledgeable. Tayfun especially has helped me out on several occasions!! Everyone there is a gem.
Howard Louie: Excellent facility/service- have used them for many years (over ten). Clean warm dry. Tight security, heavy duty locks and doors. Staff are knowledgeable friendly and prompt.
patrick tomlinson: Tayfun and Shahbaaz were very helpful, friendly and professional. In such a tight labour market, where it is increasingly difficult to find excellent staff, the West 3rd Avenue location is fortunate to have people like them.
Serhat: Had the best experience with Public Storage.Great customer service and clean area. I would highly recommend it.
Thor Sunde: Super friendly. Good price
Berk Kosar: Absolutely thats the place I trust! Also they have amazing customer service. Thanks guys 👍😊
Julia Green: Robert is a gem-he made everything go very smoothly
Jared Woods: The person I dealt with at Public Storage in Kitsilano (Michael) was extremely friendly and helpful. I also got a free month essentially thanks to Public Storage's $1 promotion. Good experience
3. Yaletown Mini Storage - Vancouver
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5
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Address: 864 Cambie St, Vancouver, BC V6B 2P6, Canada
Schedule: Open ⋅ Closes 6PM
Telephone: +1 604-683-5885
Business type: Self-storage facility
4worldlovers: ![OUR FACILITY]()
Clean, secure and affordable Vancouver storage lockers in a renovated heritage building in downtown Vancouver
![SECURITY]()
Our Public storage facility is conveniently located near you, in downtown Vancouver, in a newly renovated six story Yaletown heritage warehouse. We offer indoor self-storage units at affordable rates with no access fees or limitations. You can rent our storage lockers on a month to month basis with no contract leases. Each indoor storage locker is self-contained with solid walls and doors.
All of our storage lockers are brightly lit and clean with the majority having 9 foot ceilings which allow for maximum use of space. Our mini storage facility has three covered loading bays to help keep you and your belongings covered. We have two freight elevators which allow for easy moving and you can use any of our flat bed carts and mattress dollies to help move you in faster.
We can also store your luggage on a daily basis, while you tour our beautiful city. Contact us for more information on our Daily Luggage Storage plan.
Yaletown Mini Storage is conveniently located in downtown Vancouver in a newly renovated six story heritage warehouse. We are a locally owned business and offer the best prices in the area!
Clean, secure and affordable Vancouver storage lockers in a renovated heritage building in downtown Vancouver
Our Public storage facility is conveniently located near you, in downtown Vancouver, in a newly renovated six story Yaletown heritage warehouse. We offer indoor self-storage units at affordable rates with no access fees or limitations. You can rent our storage lockers on a month to month basis with no contract leases. Each indoor storage locker is self-contained with solid walls and doors.
All of our storage lockers are brightly lit and clean with the majority having 9 foot ceilings which allow for maximum use of space. Our mini storage facility has three covered loading bays to help keep you and your belongings covered. We have two freight elevators which allow for easy moving and you can use any of our flat bed carts and mattress dollies to help move you in faster.
We can also store your luggage on a daily basis, while you tour our beautiful city. Contact us for more information on our Daily Luggage Storage plan.
Yaletown Mini Storage is conveniently located in downtown Vancouver in a newly renovated six story heritage warehouse. We are a locally owned business and offer the best prices in the area!
Sam Moore: Would highly recommend this storage facility to anyone looking for a space of any size. The units are clean and tidy and the staff are extremely accomodating. Oliver was a massive help and was super understanding, couldn’t have asked for a better experience!
Tawna Hill: Storguard Yaletown has always been a convenient, well maintained and friendly place to keep our overflow of office items. Oliver, the Property Manager, was a pleasure to interact with by ensuring a flawless move-out and for the all services provided by Storguard. We would definitely recommend and use this facility again!
Jacob Wu: The staff here are very friendly and accommodating! Oliver was very helpful and made my move in experience smooth and easy! The storage lockers are quite big for the price (as a student storing my stuff over the summer a 5 by 3 was more than enough). They also sell boxes and locks in case you need them.
Mehrdad Shekarabi: This place has a wonderful management, Oliver is a kind person who always ready to help you in any issue that you have.I am really happy with this place services.Mehrdad
Gail Heather: Yaletown Mini StorageBeware of this company or any other storage company in BC! Make sure you have a notarized letter given to your next of kin so if something would happen to you your next of kin can get your things back.My 37 year old son passed last April in an accident without a will (unless it’s in his storage locker) and even with a notarized death certificate and a notarized indemnity letter making myself (his mother) responsible for all issues pertaining to this locker…. Storguard at Yaletown have decided to auction his things instead.It costs $3500.00 min to obtain a grant of admin and takes months to get what they ask to release the contents which is about 10 bins and a bed. I have paid storage now since April 2022 of $200.00 per month for nothing while I tried to get these people to give me my deceased sons things back.They can auction it to a stranger but not give it back to his family.This company is in the auctioning business not storage.Beware this is their policy and not a law!
Jocelyn Okuda: Great location and helpful staff. Oliver was very nice to deal with.
Cameo Wilson: Sorry I had to change my review. The employee Chris that works the front counter has to be one of the rudest people Iv met. Awful customer service, nothing like Oliver, Oliver was great helping me get my storage etc.I have a flight in a few hours, I have only a hour or so to move all my belongings, I asked to use a cart to goto my car across the street, he said no, I asked why, he said it’s policy, I asked to see the policy, he said no, I ask to speak to a manager and he still refused!! I afford to leave my I.d money, etc because how desperate I was. He was incredibly rude and no help, someone like that shouldn’t be in customer service. I have this all audio recorded because I couldn’t believe the amount of times he just said no with no explanation. Please do something about Chris, please and thank you!
Matthew Cooperwilliams: I was a customer for 13 years and had a consistently excellent experience. The facility is clean, tidy and comfortable, and the staff was always very friendly and helpful. The current manager, Oliver, is excellent - very friendly and very capable. I very definitely recommend Yaletown Mini-Storage.
Leanne: This storage facility is a little gem in the heart of Yaletown. The monthly fees are extremely reasonable considering its convenient location.
Esfandiar Bandari: Good place. $90/month for a small unit, but it was worth it.
Ramona Gott: Friendly helpful staff, clean, great location and very reasonably priced for downtown.A ramp of some sort to push a dolly up for heavier items would be great.
John David: Top notch staff and ultra clean place!
lisa porter: Probably the worst customer service ever. I would not recommend
carey Oakes: I am a student, had to leave the rental I had because my new roommate was not compatible.So with 2 hours left before my classes I am stuck with heavy bags and I needed a storage locker close to my school.Yaletown mini storage was less than understanding of my current situation, I was told i either had to get a large 300+Locker because nothing else was available......Look me up on IMDB Carey oakesBetter yet go watch maid on netflix episode 10......I'm also on ctvs casting carey.I'm a student, professional actor and a support outreach worker.Just relocated to Vancouver on Friday.Hope your business in the future is more accommodating. My Google reviews are followed and I hope this helps other struggling students avoid this business in the future.Updated:Well I had previously emailed about 20 days prior asking about availability and prior to walking through the front doors I asked if you had small units available.I was then told to come right in, so could this not have been solved by stating that only large units were available over the phone?In addition I asked about the smallest available units standing at the desk, he still had not said anything about only large units left. He then asked me how much stuff I needed to store, I replied with just the 2 bags I had on me at the moment. I continued to say that I had just relocated to Vancouver for college and I had "lost my accommodations"Leaving out the reason........that being, my new roommate was suggesting that he and I become "intimate". I declined the offer and thus my housing as well. So from my end, it came off that your business heard that I was now without a place to go and no longer wanted my business.I then packed 2 very heavy bags up to my college and had to sit with them all night.I am now back at my apartment in Victoria b.c where it would have been more convenient to have a storage unit for my college and work items in vancouver so I would not have to strain myself everytime I had to do the commute via ferry and public transit.
Mostafa Saadat: Great location, clean, easily accessible, and really good customer service. Oliver was really helpful, went out of his way to help me. Would definitely recommend storing your stuff here.
Mei-Ling Ramsay: Our friend rented a unit for us to store his belongings and was advised by Oliver that we needed to arrive by 5:30. I phoned at 4:53 to tell him we were 15 minutes away. He said to come another day because 3 other people were checking in before us, and that he is already pulling an 10 hr day and would be going into overtime if we showed before 5:30, because he wouldn't finish before 6 pm. We drove 1.5 hours into town and were extremely disappointed to hear we'd be turned away despite following his instructions this morning. We are now scrambling to find another storage unit last minute.
Kaz Okuda: Great location if you are in the city and the prices are not much different than other storage places further away.The staff is friendly. We got as lovely tour of the old building and different size options and picked one that was right for us.
Kenzie Brenna: amazing, simple and cost effective!!
Renzo Del Negro: Yaletown Mini Storage was a fantastic experience. Oliver was great to deal with. The units are clean and very convenient. Being right in the heart of Yaletown is a perfect location for downtown residents. Highly recommended.
Mathieu Youdan: Absolutely unprofessional manager. I believe he was racially profiling a client of mine who he had verbally agreed to rent a locker to over the phone. He refused to rent to her today due to "missing the cutoff" for new rentals at 5:30, which we showed up for at 5:20, and suggested if she really needed a locker that she pay a $40 "after 6pm late fee" to be shown a locker.He then implied he doesn't even have any lockers at all left, will refuse to rent to her, asked her to leave for being "argumentative," and called me argumentative for politely suggesting that he has a reason other than showing up past his arbitrary cut off for refusing service. Wouldn't recommend under any circumstance
Trym Hovland: Great, affordable storage in downtown. Really helpfull and friendly staff. Only thing I didn't like that some of the doors have gaps of several centimetres.
4. Public Storage - Vancouver
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5
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Address: 663 Terminal Ave, Vancouver, BC V6A 2M2, Canada
Schedule: Closed ⋅ Opens 9:30AM
Telephone: +1 604-688-4307
Business type: Self-storage facility
Mohammed Alsaadi: They are so helpful also kind staff👌
Claude Duke: Thank youParis was very helpful and kind to explain everything what was envolvedThank you so much
A. Taale: Professional and accurate service was what I received from Public Storage staff and particularly, Ms. Paris the office manager was very resourceful. Thank you
Peter Classen: Awesome storage place. Staff keep the place clean and no mess.Reasonable prices for an in the city storage unit.Also have packing and moving supplies for sale.
ali taghaddosi: Friendly staff, knowledgeable and accommodating.Thanks guys
Mike Stevens: Customer service is top-notch. The facility includes a (clean) restroom. The ambient odor is overall less than the average storage facility. Once in a while, it will smell like a name brand cleaning product instead of the typical, mothball aroma.In terms of security, some might argue it is above and beyond. Make sure you have enough time to navigate the orange and white labarynth if you are coming at the last hour, because if you punch in your code even 30 seconds after 10pm, you will have to wait for the security company to let you out, and they (maybe) will charge you a fee for the trip.The only downside is the sketchy (yet entertaining) neighbors. You get about what you would expect, considering the surrounding neighborhood. However, I witnessed the staff promptly and professionally respond to problematic tenants. Personally, I would probably hire a babysitter before bringing a kid with you to this facility, especially if they are not equipped to deal with wild cards.5/5 stars, despite the minor shortcomings.
Justin Bennett: Great staff, came in on Feb 23rd at the end of the day, they were more than happy to help me get a new locker so close to closing time. Great price on a locker too. The 3 staff members were lovely and wish I could remember their names. They showed me around and gave a comprehensive run down of how the place works. Nice and easy. Feel good having a locker here
Christian Naumann: Great experience here. We just needed a unit for a month & Paris was helpful getting everything set up. Gates, codes, locks etc were very straight forward & accessible and everything for setup, access & termination worked smoothly.Only 2 things I'd recommend are:- please provide a garbage can in the loading entrance. Multiple times we found litter outside, inside & on the dollys that people just are too lazy to take with them or dispose of properly- please adjust the door delays on the elevators, it's almost an unsafe condition. If you are two people with one dolly each and you take your time rolling it out of the elevator to avoid things dropping, the elevator door will close immediately after the first dolly is out. You can stop it twice to allow the other person to get out but after that the door has some serious push trying to close & it starts sounding an alarm. One time I had to back away, let it close & go for a ride to the 4th floor & back to avoid getting myself, items & the dolly damaged. People needing more time to unload or handing heavy items might get injured eventually.
The Rhythm Room: Amazing, clear information. So helpful. I highly recommend!
Essi K Najar: Public storage is one of the best if not the best out there, very friendly and professional staff, reasonable prices and easy access, thank you for the great service Paris,
John Scott: Great staff / awesome location / would highly recommended this location . Im always increasing or decreasing my locker size and they make it super easy
Tammy Harasyn: Public Storage is fantastic,very clean units.The staff are very polite and friendly. Overall I am enjoying the services that Public Storage offers.
Mike Maurice: Great service and friendly staff
lily Deng: Great customer service and clean area. Highly recommended.
Wone Work: The two in the office today went over and above any expectations to help us.
Girma Dabi: Fast service and fair price with the best location. Special thankyou to París mohammadloo you are the best🙏🙏🙏
Maddy Finlay: This is such a great facility with even better staff who are always so kind and willing to help. They go above and beyond for anything I ever need a hand with which makes such a difference as I operate a lot aspects of my work from this facility
FMurray Daley: Private and secure 🔐
Tyler Jaco: My name is Tyler and the work I do in the field requires me to have a storage locker in the field as well. Michael and the staff at the Public Storage Terminal location go above and beyond for their users, they are helpful and easy to work with! I'm constantly having to come and go, so the convenient setup and location makes it a real breeze. Thank you Public Storage Terminal!
Lesley Spiegel: Well maintained, easily accessible lockers.
MIcheal Dubuc: Fast friendly service, would reccomend!
5. Sentinel Storage - Vancouver - Richmond
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4.5
182 reviews
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Address: 8866 Laurel St, Vancouver, BC V6P 3V8, Canada
Schedule: Open ⋅ Closes 7PM
Telephone: +1 604-260-1983
Business type: Self-storage facility
Ed Munro: This is an excellent facility. It's clean, secure, and the staff are always super-helpful.
Deepika Sawant Physiotherapist: I had a very good experience with Sentinel Storage. The store manager Babjot was very helpful and kind. He helped me with my paperwork and with the storage.I would highly recommend there services! Thnk you
Olivia Tsui: I went there based on the online hours but the office was closed. I needed to go to the office to open my storage for the first time. Thankfully, the manager there and was kind enough to still open the unit for me. The unit was nice and clean. Took off a star for misleading hours of operation online.
Travis Estabrooks: Great check in service and cleanliness of the facility.
Bashirah: smooth experience and helpful guide to booking a storage unit by their Vancouver on-site team
Kate Fisher: I have had a locker with sentinel at the Laurel location for 6 years. No problems with them. Clean, accessible and helpful staff. One time I locked my locker but didn't bolt the door all the way, but it looked locked and closed. They called me within the day to tell me my locker was not secure and to come back and fix it. So I know they patrol the units and check that they are really locked.
Sonia Umukundwa: I booked with this company for only a few a month. But only close to the end of the month they asked me to move out without a good reason, yet we had a valid contract that they literally wasn’t ashamed to breach. I was left at the last minute with no where to take my stuff. I still had 4 days to use the storage that I fully paid for. I had seen some bad reviews about them but chose to ignore and give it a try because I urgently wanted a storage. Now, I wish I worked with other storages who even provided better rates. And had better reviews. IF YOU WANT RELIABLE, DON’T WASTE ANY SINGLE TIME OF YOURS WITH THEM. I called the agent to explain this and he hang up on me. This is the WORST COMPANY TO EVER WORK WITH. Be careful
Jeff Fei: Flexible,convenient,excellent
Dan Newman: All needs were dealt with, staff is pleasant, responses were quick, facility was kept well and clean.
Joan Pinkus: Very helpful, prompt and met all our needs.
Leanne Edwards: I had a great experience using Sentinel! I was overwhelmed dealing with my fr passing and all his furniture! I called sentinel in Coquitlam organized my rental by phone, which was easy! But realized there was a Sentinel closer to my friends house!I called and transition from one facility to the other was seamless 😍
Joel Greenwood: Bean there a few times it's pretty good
Monica Rumpel: I received good service; clean space to store my things, great customer service and timely help.
David56: I had a great experience at this Sentinel Storage location. Reservation was easy, and Babjot was especially helpful during my entire rental period. Units are clean, and the facility as a whole is clean as well. The only slightly annoying thing is having to enter your passcode every time you go up the elevator but other than that, a 5/5 experience. Thanks Babjot!
Aries Ceta: Very kind and super helpful!
Ron Woodward: Great service , we came in last minute looking for a storage locker and they have availability! Sure made life easy for us in this time of moving . Banjot kamboj was a big help! Highly recommend this storage company
Bhavya Mandloi: Great customer service. Easy to dock and unload/load. Easy access, always clean and well maintained. Will definitely use them again in the future.
Povi G: Clean, secure facility with helpful staff. As pointed out by other reviewers, the office hours on their website/Google are incorrect. I have been there many times during their 'office operating' hours and noone was there. So unfortunately you cannot rely on these hours. Additionally, upon sign up I was told by office staff at the Laurel location that Sentinal would offer a refund for your unused rental days in your monthly cycle. Upon ending our rental 10 days into our new cycle, I was told by a Karen that I would not get a refund. I advised her that that was fine, but that she should advise the staff so they do not pass on misleading information to clients next time. Karen replied with an arrogant voice, "hmm okay, we'll see". Anyways... There's nothing bad about this location or the people, but it is quite more EXPENSIVE than nearby storage facilities. They provide the first month free or whatever promo they have to lure you in, but then you're stuck paying an absurd monthly rate. I know it's Vancouver, but look at the rates at nearby storage facilities, I guarantee you'll find a better rate for a secured storage complex - I've come across a few during our stay with Sentinal. As another reviewer pointed out, I also witnessed homeless people hanging outside the front doors of the facility. They use the electrical plugs to dry their clothes and charge phones and such. Keep your cars locked when visiting the facility. I have also witnessed one enter the facility - but can't confirm that they stay here overnight. All in all, not bad, solid 3/5. Better rates elsewhere.
Sonya Laurenssen: Great customer experience, both initially upon online request and in person at the storage facility. Thank you Sentinel staff!
Colin Zlot: Clean, efficient, accessible, friendly and helpful staff.A good experience.
Natalia Dhanis: Was looking for storage and packing supplies. Waiting outside of their office at 9 am sharp on a monday, there is people inside and they see us but wouldn't open the door for us. By 9.30 seeing that sentinel doesn't need our money and still doesn't open their door! Even though they supposed to be open by 9am, we leave the place. If I were the owner, I would be livid. Anyway, we decided to go to their competitor.
6. Public Storage - Vancouver
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4.6
414 reviews
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Address: 2650 Rupert St, Vancouver, BC V5M 4X2, Canada
Schedule: Closed ⋅ Opens 9:30AM
Telephone: +1 604-412-6070
Business type: Self-storage facility
James Liu: Good service
Adam Sicotte: Staff are extremely polite and helpful....would highly recommend them to anyone!
Jaella Rodrique: Awesome customer service as always! Thank you again
R K: Awsome place ... great people...
Doyeon Kim: I had a wonderful experience here today. The staff(Especially Shari) made me feel relieved and happy with offer great service. And the facilities and environment are good. I really recommend this place.
Marina Hagus: The staff (Nim and nathali)took time to help me with my needs. Also very professional in their work. Nice location very close to work and sky train.
Nelly Manourng: Keep it Clean,, Still okay,, ?
HANAN OMARSHIDE: The Manager is really nice! Very clean storage facility.
Jared Johnson: Sometimes you just need a little more space. For myself, that space needs to be close, accessible, clean & secure. The Public Storage facility on Rupert in Vancouver excels within my criteria. But my recommendation is based on the team at this facility. I've had great experiences with every member I interacted with. Great customer service. Thanks Public Storage.
Oscar Geronimo: Very friendly staff and very good deals
Edmond Hou: First time renting a public storage unit and the staff here made it exceptionally easy and very welcoming! Highly recommend.
Flora Ross: Staff at Rupert Street, Vancouver, BC Public Storage were very helpful, especially Shahbaaz, Shari and Stephen! We needed an extra storage unit to transfer and to sort furniture.
Kim Hyeongseob: I've visited the office to contract. Everyone was so nice and explained everything I need to know(Sorry I forgot the name of employee). Also storage I wanted was good enough and price was reasonable. It was all air conditioned and looks pretty secure
Daniel Holmes: Not only was the price fair but the first month for one dollar was the best I found absthe staff right from the first call to the first load in were all friendly helpful and knowledgeableI would recommend them to everyoneWhen moved my things out. A year later again the staff and management sent above and 6 to accomodate me. Great people great experience
Pinchas: I showed up to the wrong public storage location on my reservation 20 min before closing!Arsh stayed passed closing to make sure I had a locker to store my things!thank you Arsh for going out of your way!
Petra Legatova: Nice staff, good location, perfect access hours. Pricey, but first three months for 50% and that is good deal
Filey He: Shahbaaz is being very patient answering all my questions and guiding me the way to the unit, and explaining how things work in detail. Appreciate everyone’s help today!
squishelle: Fantastic folks at this location. Always pleasant and in a good mood, they say hello by name, take the time to address any questions, never feel rushed. Always grateful for my business. Highly recommend!
J Der: Natalie was very helpful and didn’t rush me when going over my options for storage. She also managed a quick rush of customers by communicating with me when she had to step away from closing my rental set up and deal with payments. Great customer service!
Lynn Gueguen: Shari and the staff are great!....Excellent customer service
Paul M: They were great to deal with
7. Maple Leaf Self Storage - Richmond
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4.7
217 reviews
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Address: 3240 No 4 Rd, Richmond, BC V6X 2L7, Canada
Schedule: Opens soon ⋅ 8:30AM
Telephone: +1 604-270-9800
Business type: Self-storage facility
Fresh Seafood: The service is not good. Last time，We went to ask to change the billing to another company. The manager tend to increase the price for this…This is ridiculous. Also，they increase the price every year although we have been here for three years. When we free，we will cancel the rent and never come back.
Xi Auggie: Not recommended for long term renting. This place will increase the rent price a lot every year
Lui Wei: I used to like here，but they raise price every year，and the price is higher than other places now.
N B: I saw high rate reviews and went there，but emmmm. Do not understand why there are so many positive reviews.
Tom Lavery: Wonderful customer service
Wendy C: Very nice storage! Very nice service attitude, especially the staff Herry Ho, I am very satisfied and have a very good experience.
Abel da Fonseca: Storage facilities are all similar, so no wow factor.Be aware that they fail to advertise that there are various additional costs when you go rent a storage unit. They are not transparent in that regard. I corresponded with them in assessing the cost and size options, and not once were the additional costs mentioned.
Daniel Pavich: The place is secure and easy to navigate through. It’s centrally located and easy to get to. It’s pretty clean for a storage facility but I would not put my hands on anything in the elevators as they are in need of attention. I no longer have a unit there after over a decade renting out space. I was hit with four price increases within a two year period. Went from around $120/mo. for a small closet like storage unit to over $240/mo. Even received one of the increases by mail, after the stated date of increase on the letter had passed giving no time to respond to it. It coincided with what I’m guessing is new ownership taking over. I would be wary to rent here because of the increases and not knowing what your costs may be from month to month. I have adjusted my review and rating accordingly.
Kam Lam: The manager Henry is very helpful.
Nathan Steiner: The unit had some cobwebs and didn’t seem like it was cleaned out recently. The employee couldn’t get their lock of the unit, kept getting lost trying to find my unit, needed to wait for the other employee working to be off the phone before we could continue. So lots of waiting around. The actual storage was fine, nothing was stolen. On my way out one of the employees made a rude comment to me which definitely makes me want to look elsewhere next time.
Jay “JP” Palav: Reliable place.
Google User (M. B.): Terrible and unethical corporate management.
ewan quirk: Clean, dry, warm. Priced us out of storing over a period of years. Don't plan on staying beyond a few years and expect price increases. Easy access off a relatively quiet street. Washrooms and access to rolling carts for moving your belongings on site.
qimiao chen: Increase rent fee a lot every year. Better to go to other storage if you wanna do a long term.
Mark Heywood: Safe and secure storage.
Me Too: Fast, easy service
Dominic Fong: Always excellent customer service and helpful expert advice, would recommend it to anyone. Very secure and clean facility.
Jackie S: Hello there,Very impressed with the speedy and friendly service at this location in Richmond from Henry and another gentleman, who works at the PNE location in Vancouver. They both responded very quickly and the process was fast even when I forgot my code. We already have storage through our company at the Maple Leaf location on 2nd Ave in Vancouver and it's super clean and people are very helpful and friendly as well.
Luke Simms: Very unprofessional. Charge late fees when the account is paid up to date and late fees are not due. Stay away from this company at all costs!
Tajaira Thiessen: This maple leaf storage location is amazing! All the staff are very friendly, welcoming and incredibly accommodating! On my first day, they drove me to my storage unit in a golf cart, showed me around the storage facility, and helped me with any questions I had! Thank you Richmond maple leaf storage for your exceptional service!
Joyce Cheung: Henry has been a great help. He explained all the storage options in a very detailed manner, gave us a tour around the facility and showed us the actual storage space so to help us visualize space available. He was very patient with estimating the space we need by asking the type of furniture we have and whether constant access to items is required. A very thoughtful manager!Facility wise, Maple Leaf is a great location with secured access and a spacious driveway outside of locker. We rented a locker on ground level and were glad that the locker space is slightly elevated and thus was not affected by any potential flooding. We were glad we chose Maple Leaf. Highly recommend Henry to help!
8. Public Storage - Richmond
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4.7
270 reviews
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Address: 8500 Kinross St, Vancouver, BC V5S 4Y1, Canada
Schedule: Closed ⋅ Opens 9:30AM
Telephone: +1 604-412-6075
Business type: Self-storage facility
Homeline Trading Inc.: I have been using Public Storage units at two different locations for a while, one in Surrey and the other one on 8500 Kinross Street in Vancouver. The staff at 8500 Kinross is very friendly and caring. They look after your storage needs perfectly well and try to accommodate you in a relatively pleasant manner. They are very prompt in answering phone calls. I will personally give 5 Stars and thumbs up for "EVANGELINE" who is very friendly, polite and understanding in utilizing her managerial skills to fulfill the needs of a tenant's storage requirements in a very professional and efficient manner. Although the rental rates are a bit higher at this location as compared with the other locations, but the amiability and the caliber of professional aptitude of the manager "Evangeline" is so great that anyone will undoubtedly choose this location for their rental needs. All the best to the entire staff here for their friendly & courteous approach and professional etiquette. Definitely recommendable.
t t: Good deals nice service
Ehikioya Elvis Eweiye: Ramandeep was very helpful and informative. Also, help complete my request in a very timely fashion.
kiran: Jatin was very helpful. They helped me get my needs sorted and made the entire purchase easier. Much appreciated.
Waltzbee Ravelo: Great service.I feel secured with and comfortable leaving my stuff because they have a top notched security system.I would highly recommend it.
Jesus Ramirez: Very professional, the service offered by the worker Anna Lopez, helped me a lot to choose the perfect space to store my belongings. Thank you.
leo kung: The staff are very professional and friendly to deal with.
miguel rivera: Rented here this locación and staff are very necesito and friendly. Special thanks to Anna for help.
Keith Hamilton: Very friendly and efficientVery clean and light facility
Colbey Doe: I have rented from Public Storage for more than 15 years. Although they have become quite expensive of late, they run a very safe, secure and clean facility. Also, staff are usually pleasant and helpful.
Dkay: Great service!
Tony De Sousa: Very clean. No mouses in my experience. Great staff
Shayla C: Amazing & very helpful staffs.It super clean and reasonable price . Glad I got my things stored at this location X thank you so much .
Vishrut Sharma: Absolutely wonderful experience and service. Evangeline was super helpful and patient with all our requests and helped get the best deal available. Keep up the great work guys.
Jude Knight: Excellent service, and walked me through the process and to make sure I am happy with the locker. Very helpful and friendly. Newbie at all of this and now feel at ease, thank you.
joung kwangsub: Very kind, fast, clean
Jf Han: Good location with fair prize. Evangeline is very friendly and patient.
Joshua Marcoux: I needed a last minute locker for my storage needs. The employees were very helpful in getting me something that worked perfectly for me. The process was very easy and quick. Would Definetly recommend this location.
Ivy Chan: Anna and Evangeline make this process so easy and smoothly, explained everything very well. This is my first time using private storage,and I have fetched myself one really good deal. I saw the storage being clean and free of debris, seems very secured.
Sandra Smith: Very efficient,courteous,knowledgeable,and helpful. Thank You.
Daniel Morán: Incredible customer service, Anna was very kind and helpful, showing me the storage and answering all my questions. On top of that, she and her colleague borrow me a dolly even though it wasn't part of the service provided. 5 stars an I recommend it.
9. Maple Leaf Self Storage - Vancouver
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4.6
249 reviews
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Address: 3001 Wall St, Vancouver, BC V5K 1B5, Canada
Schedule: Opens soon ⋅ 8:30AM
Telephone: +1 604-251-1200
Business type: Self-storage facility
Alawy Sharifa: Good
Nova -Dusty: The crew at Maple Leaf are always looking out for their customers! There is a big range of units to pick from for what ever you need! Would rent here again if i ever need the extra space.
Mike Lilley: been storing stuff wth them for ten years. Hiccup with first locker (leak) but they gladly changed my locker and may have given a months free rent.Been though many different lockers, all good. The staff are great and helpful. No real complaints from me. Just moved out (covid, lack of job, rate increases on a budget of now zero) the team were most helpful.Only real complaints was on a deadline crunch to get out, had the ground floor forklift go dead twice in three days. I trust they will be looking into this. Still, made the deadline!Would recommend this location (for East Van) and Maple Leaf!
Alejandro Samper: Very friendly and helpful staff. Lockers are clean and in excellent condition. I'm so glad I chose them to store my valuables.
Jeremy Jacob: Friendly efficient staff and a clean well kept facility. Convenient location and never too busy.
Sydney Trotter: Very helpful and great staff, made my moving/storage experience as seamless as possible.
Alberto Guzman: Excellent service, extremely convenient location, best pricing around. My experience here far exceeded my expectations and the front office staff were really helpful anytime I needed anything. I would recommend this place to anyone looking for storage solutions in the area.
Louie Stewart: Friendly, patient staff who are happy to help. Recommend for anyone looking for storage.
Tiffany Stevens: The company I work for has numerous storage units at this location as well as multiple other locations throughout the country. Wall Street Maple Leaf Self Storage has to be my absolute favorite. Their customer service is above and beyond. I have spent a lot of time at this location over the years, and the current staff has always made me feel safe and welcome. The bathrooms are always clean, and the staff is always available whenever I have questions or need to borrow equipment. They have always greeted me with a smile and been my cheerleaders when I am having a rough day. I honestly can’t put into words how amazing my experience has been, and all I can say is thank you, from the bottom of my heart to all the staff, and cant wait to see you soon!
James Ballantyne: The people here are very nice and very helpful the place is clean And well taken care of
Adrienne Michetti: Lovely, helpful staff. Made everything easy.
Chris S: The staff here are amazing. The place is warm and dry. Lots of stairs and forklifts to help you if your locker is up high. I’d give the place 5 stars but my biggest gripe is regular rate increases. I started at around $156 just over a year ago and it’s been raised twice since then and now it’s about $215. I will be moving which is sad because I really like the people that work there and the service they provide.
Emily Keller: I had the pleasure of working with the Maple Leaf Storage Staff on Wall Street for business purposes. They couldn't have been kinder and more helpful! Great spot, clean, decent parking options and again, the most knowledgable and kind staff! Would definitely recommend for all personal and business needs!
Kate Wong: Amazing facility with friendly and knowledgeable staff. Huge shoutout to MH (I am sorry I blanked on your name!) from Sep 17; you were so nice, and found us a perfect storage spot!The facility is also very secured, and I love the online management system too to keep track of payment history and auto-payment. So easy to use :) Thank you!
Hugo Voyer: Great location, great service/staff, lots of storages space, size, shape. I’ve a storage space there for almost two years now. Highly recommended
Sam Damerji: Hi everyone, honestly maple leaf self storage on wall st , was the best experience I ever can ask for . I wish I have the option to give them 10 stars because they are 100% deserve it .1 location it’s amazing and so convenient and close to downtown.2 loading dock that makes my life much easier , I absolutely love it .3 very safe actually no , it os extremely safe 100%.4 very clean , loading dock , Office , washroom , Hallways , and of course you will get clean storage when you sign up .5 all the staff are amazing , I can talk about each individual in this team , and believe me from the Manager and the rest of team are truly, helpful, nice , caring , and they try to help in every way they can . I’m so happy I get to be there for almost a year if not more . And for sure if I ever need new storage they would be the only one and only to go back to . From cowboys smoke shop on commercial big thank you to maple leaf self storage on 3001 wall st Vancouver for all the support and caring from your team to us ! We are leaving for now but we are truly happy in every way . And absolutely in the future if we need a storage you would be the only one on our list . Best of luck and thanks again. Sam
Tony B: Staff were awesome! Friendly and helpful
Matt Fenlon: I rented a locker and a parking space with these folks while I was overseas. Mark set me up with a perfect locker for my needs; raised up, requiring an easy to use rolling ladder or motorised lifting fork lift type thing to get to, which was cheaper, and ideal for me as I didn't need frequent access. Parking spot was accessible 24/7. Friendly staff, clean, well lit, and easy to get to and park. Couldn't have asked for a more pleasant storage experience, thanks!
Nicol M: Optimal experience especially with our special moving circumstances. It was so great to find this storage company to help us navigate through our move. Thanks to Clint for organizing the long distance communication and making it happen. Would highly recommend!Facility is clean. Office staff kind and considerate!
Catherine Summerfield: First off - the folks in the office are CALM and have a sense of humour !! They seem to enjoy their jobs and calmly walked me through all of the steps and options to securing a unit etc. At a time when things can change on a dime ( with inflation that is probably a quarter now LOL ) they are great at going with the flow. They even are holding a set of my favourite kitchen bowls in the office that I left behind on the moving platform .!!They are knowledgeable - patient - they are good listeners and very organized. They do not try to up-sell unnecessarily like some storage businesses do. -This storage experience at Wall Street Maple Leaf Storage - is the best that I have ever had . I am 60 years old and I have moved and stored - many times and this team is by far the VERY best ... I am very grateful to this team.I am indebted to them for helping this be as stress free as possible. !!Love and Peace to you all who are using this facility - and happy and safe moving and doing business with this location and company.!!Catherinexx
Max Geise: My experience started out great - I was able to get a space on short notice and the staff seemed friendly enough. I had to pay extra for a unit that was accessible without a ladder or a forklift (beware if you are just looking at cheapest units, most are not walk-in accessible.Upon moving out, I noticed that there was quite a bit of mouse droppings all over boxes and furniture, even though I was meticulous to not store any kind of food items in there. Additionally, the units do not have lighting making it hard to see what you are doing in there.Unfortunately my experience was further tarnished by little communication on behalf of the company and a complete lack of professionalism and poor customer service from one of the staff members at this location. I would strongly recommend taking your storage needs elsewhere.
10. Griffin Self Storage - North Vancouver City
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5
20 reviews
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Address: 901 3rd St W #200, North Vancouver, BC V7P 3P9, Canada
Schedule: Closed ⋅ Opens 9AM
Telephone: +1 604-901-0498
Business type: Self-storage facility
Franco Baffone: The facility is clean, small and you can say it is comfortable. nothing wrong with that , however , - Wow..., the service and people are extremely difficult to deal with. At first, all is great and courteous however little mistakes you do, they are unforgivable. They do not inform you about the regulations but they still try to punish you. This is quite a spectacle. and arguments goes on and on, and you can't argue. Very unorthodox way of doing business. Over all customer service is quote disgusting. It is sad.
Cathy Ortelli Richards: Very professional, great reception staff. The storage building is always super clean , ventilated. The fact we can come on any day until late and be able to use their dolly/trolley was perfect. We felt that the contents of our storage were always in a secure space.I will not hesitate to use them again and recommend it which I have already done! Thanks Leili, you were great!
Zoe Mikhchi: I phoned few self storage company on the north shore once I needed a service.The Griffin self storage on 3rd was so impressive, in sense of cleanliness, modern, friendly and cooperative staff. They even have super clean washroom for their clients! This place is enough lighted everywhere. Plenty of trolly and carts to loadFor easier transfer.Oh parking spot right by the elevator!!I’m very picky but I couldn’t be happier with my experience. As a mature lady I must say I felt pretty safe in there. I would recommend this self storage to everyone who need peace of mind.
Peter Classen: always clean and staff have been helpful when asked
Susan H: Friendly front desk staff. Clean facility! Well laid out and reasonably priced.
Sherri Rose: All about customer service at Griffin Storage! The staff go above and beyond to assist!
Ophelia Odyssey: Really appreciate this place! Very professional, secure, and tidy! Love the people who make this place possible, they are very helpful. Many thanks!
Tokzhan Alibekova: Great storage! Very clean and safe, easy to access your unit. The staff is very friendly and professional. Definitely recommend.
Chris Robson: Safe, clean and secure. We used Griffin Self storage to store all the extra items in our home so we could stage it to sell and move. We rented a medium sized storage unit on the 2nd floor and it's been easy to get in and out of. We will use Griffin Self storage again if/when we move to another home in the future.
Patricia Leishman: Being new to self storage, Griffin was very helpful in explaining the process. I needed this storage for long term and wanted to be sure it would be secure and dry as a have a lot of books stored at the moment. The service was very courteous, all my questions were answered and all my queries sorted. I would definitely recommend them.
Chad Smith: In a last minute pinch the people at Griffin Storage helped me out big time. Even when I had to prolong my stay twice they were very accommodating and very understanding. I can't thank them enough.
Ag From Van: Amazing level of service, David goes above and beyond and is super responsive. The facility itself is clean, easy to navigate, and doesn't feel like most storage places. Highly recommend!!
Peter Morris: I did a fair bit of calling around for storage in Vancouver, and went with Griffin not least because I was immediately dealing with the owner, and clearly with a very professional business man. I elected to go with Griffin sight unseen, because with storage, if it doesn't work out you just move. But when I got there, I was blown away, by the design, the attention to detail, the state of the art security and entry features and by the service. The owner showed me the wine storage facility he is bringing on line, it's absolutely genius for a market like Vancouver. The virtual office/shared office facilities are superb as well and possibly something I will require in the future. Having storage for my business right next to where I could run some of my operations from, minutes away from the seabus into Downtown, which is impossible to set up an affordable presence in, is not to be understated. Vancouver is a tough market.I quite simply think of anything that needs to be improved. They are just finishing up construction, but it's already functioning perfectly and I have selected the best base I possibly could for my work in Vancouver - price, location, ease of access ( I absolutely require 24 hr) and staff.
Ryan Stewart: Great facility, it's all brand new. I suppose it's due to the executive offices but the washroom in the storage area would be more at home in a luxury fitness facility. Fantastic staff that are always very helpful. Can't imagine why you'd go to any of the other facilities in area.
Robert O'Brien: I've had a great experience at Griffin. The storage facilities are modern, clean, affordable, secure, and easy to access. The climate controlled wine storage area has to be seen to be appreciated. David went above the call of duty in helping me find a storage solution when I was under some time pressures. He is pleasure to deal with - a real pro. Thanks again David!!
Lauren Clegg: We were very impressed with Griffin Self Storage. The storage facility is clean and very easy to use. I recommend this company 100%, David was very professional and a pleasure to deal with.
Hawkes Berry: The Griffin Storage Team was friendly and helpful right from the start. Their continued professionalism will keep me as a long term customer.
Document Transfer: This is just a fantastic option that allows to keep your office clear of all those old boxes of files that we all accumulate. David's level of customer service has to be experienced to be believed!
11. Maple Leaf Self Storage - West Vancouver
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4.8
94 reviews
12. Sentinel Storage - Richmond - Richmond
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4.6
172 reviews
13. Public Storage - Vancouver
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4.7
259 reviews
14. StorageMart - Richmond
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3.9
134 reviews
15. Maple Leaf Self Storage - Vancouver
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4.8
93 reviews
16. Maple Leaf Self Storage - Vancouver
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4.8
234 reviews
17. Maple Leaf Self Storage Capilano - West Vancouver
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4.8
21 reviews
18. Maple Leaf Self Storage Coquitlam United Blvd. - Coquitlam
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4.6
158 reviews
19. Public Storage - Surrey
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4.7
453 reviews
20. Public Storage - District of North Vancouver
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4.8
241 reviews
