Best Switchboard Repair Companies In Vancouver Near Me

Martin Johnson: Awesome crew, they do exactly what they say they are going to do, on time! If they can't fix it you don't pay.That said, they repaired my note 5; my iPad 2 and iPad mini,. Keep up the good work guys!Oh I also forgot, they do no require any money until it is picked up!!!!!5 years later I thought I should update my review. If you break a phone Patrick at downtown clinic is awesome. Rather than spend more money on the old phone to repair it, he suggested a refurbished phone, saving me a ton of money. He is honest, trustworthy, and fair. It's nice to have someone to rely on during the trauma of being without our phones or tablets.After five years, it's still a "5 star" review.

Nihal: Excellent phone repair service and amazing customer service by Pratik.

Steve Reid: They are knowledgeable and helpful. They never try to upsell you or push you to spend more than you need to.

Freddy: Awful service

Rooftop Your mom: I had this rating at 5 but after this experience a solid 1 . Was quoted two different prices by two people . Second guy was rude , not everyone who is selling something is desperate for money !!! Also it was just a shady experience .. find elsewhere to sell IMO!

Nicole Lum: Thanks for the speedy iPad screen repair cell clinic!

Marc Webster: Was quoted $340 (with tax) to fix my DJI mini gimbal. They told me the whole thing needed to be replaced. Sent it to DJI for a second opinion…they fixed it for $130 (with tax)The people are nice, but they are dishonest. Misrepresented my issue and tried to over charge me. I would caution anyone and everyone before going there.I appreciate the quick reply of the employees at Cell Clinic on this post. Perhaps its a front of staff training issue when they communicate the technicians diagnosis.

Ramtin Hormozirad: I can’t be more grateful to Peggy, Bbaale and Pratik for taking so much time and energy to repair, replace and diagnose all my devices and truly offering a 5 star service. Really couldn’t ask for a better repair service. Thanks Cell Clinic team.

Eddie Klee: Fast service. Knowledgeable staff. Very polite. Highly recommend it. This is not my first time using their service! They are consistently great.

Jackie Regan: What a great experience. I cracked my phone screen and was able to make an appointment early morning the next day, and was out in less than an hour with a new screen. Thanks to Ahmed for accommodating my busy schedule. Very appreciated!

Dip Patel: Writing review for ipad Pro i have which got water damaged 2 months ago. I went to apple and didnt get any help from them. I came to cell clinic like 1 month back and got my iPad water cleaned and got new screen replaced on it,Its been working like a new ipad since the repair.Thank you so much Patrick for your help. I am gonna recommend this store to my all friends .

Neel Tewar: Bough a new phone with 1 year warranty from this store. Patrick was so helpful. I recommend Patrick for buying phones. He also gave me discount! Thank you !

Dip Dip: Patrick thank you for fixing my apple watch screen. Much appreciated. I will see you soon.

Vishal Gupta: I came to this store for the first time to get my phone backglass replaced. When i came to store , Patrick treated me with big smile like I am regular customer. Got my phone backglass fixed in reasonable time. Got discount on new screen protector.Thank you Patrick for your help. 100% recommended.

Kyle Warkentin: Silly price for my phone but good service overall check your battery before selling here mine was 69% and they give minimal amount of 10 bucks for my iPhone 7

Ann Penrose: I bought a used iPhone 11 at Cell Clinic Vancouver. Very helpfull and quick service. Highley recommend.

Lyle Neff: I'm hard on my phones: dropping 'em, losing 'em, crushing 'em, accidental reboots... Twice now the lads at this little shop have saved my bacon when I needed complicated repairs/ replacements at the last minute: and they take careful note of the fact I'm always broke! Affordable, efficient, and friendly as hell - especially Patrick. (Yo, Pat!) Strongly, strongly recommended.

Elaine Gavin: sold my cell phone here and got paid out a very fair price. Quick and easy process, would recommend

Don Strom: Chun is awesome, he sold me a phone a couple weeks ago and came back to get it repaired. Chun is great! Come see him if you need help.

iman Aghili: Pratik is really helpful and patient technician. Help to purchase a phone under my budget according to my budget. Thank you so much for your help. Will come again .

Tavis Bulloch: Positive:ProfessionalismGreat install department. Recently had a heat pump installed and everything turned out great with no hiccups

H M: Reid Bros installed a mini-split system for us in 4 years ago. We were so pleased with their work that we brought to install a high efficiency furnace last year. In between they did some plumbing maintenance for us. All their work has been excellent.The team is exceptional. They chose excellent quality heating and cooling systems for our home. They helped us rule out systems that would be incompatible with our older house, outlined the pros and cons of more suitable options, answered all our questions, arrived on time, worked efficiently, and were easy to be around. If you are looking for a company with high standards from start to finish, I recommend Reid Brothers for all your plumbing and heating needs.Services:Plumbing fixture installation,A/C system maintenance

SynC C: your drivers are dangerous to other drivers' safety. Was driving towards Vancouver this morning @730am May 5/23 on Arthur Lang bridge. Your driver (young looking male bald headed/shaved head with glasses) in a REID BROTHERS company van was behind me & all of a sudden sped up & cut me off, almost clipping the right side of my vehicle. Its raining & slippery on the deck of the bridge. How irresponsible & obviously no regard for others safety. I would never call you for service.

M User: Nice illegal U-turn there at Kingsway at night… Can you drive safely for all of our sakes?

Joanne Sriranpong: Wonderful place great people

Min Kim: They never fixed my plumbing problems properly. The worst plumbing company I have ever hired.

Rafster: Critical:Professionalism,PunctualityThe technician doesn’t think it’s necessary to advise that he is delayed. Thinks customer doesn’t have anything else to do but to wait. Not acceptable in the age of mobile phones. Corporate culture obviously needs to improve in this regard.

Thad Hughes: Incredibly impressed with Reid Brothers from beginning to end!The estimator (who also turned out to be my installer) was friendly, extremely knowledgable, and helpful, and helped me talk through options. The estimate was clear and detailed.The installation lasted 3 days, went exactly as planned and was fantastic. They communicated clearly and were easy to work with. The hot water came back on even sooner than promised. The installer answered all of my questions and shared a ton of useful information, and explained everything about the combination boiler / water heater.And the boiler room looks way better than before!I have the sense the the folks working on the house took pride in a job well done, and I appreciate that so much!I've used another major name in Vancouver for my old hot water heater, and it was not a good experience. The difference between them and Reid Brothers was night and day--what a huge improvement!Thank you Reid Brothers! I'm glad to have found you!Note: To reduce the carbon footprint, I had really wanted to switch to an electric air-to-water heat pump, but it seems that most installers, including Reid Brothers, aren't ready for this yet.Services:Heating system installation,Water heater installation

Bruce Henry: I had Reid Brothers install a Navien combi on demand water heating system. They did an amazing job. Everything went perfectly from initial inquiry to installation. The installation is beautiful workmanship.

Y Sale: Critical:ResponsivenessI wanted to get a quote on installing a mini-split system. Filled out their online form twice and called their answering service twice. I never got a single reply from them.

Dorothy Chan: Called in for a simple heating system repair (we still use the old hot water heating) but the repairman was an hour late. Got super fed up with us and rather then showing us his credentials and fixing the problem, tried to upsell and new heating system to us. We got a second opinion and it only costed $250 plus tax. Instead this company wanted to install the “newer and better” heating system for 10 times the price. Be careful of this scam company.Services:Repair water fixtures,Heating system repair

lucas chan: Critical:Professionalism,Punctuality,Quality,Responsiveness,ValueDecided to create a hazard on 75th ave by stopping the van in the middle of traffic and berating me about my parking. WAS a customer.

Taylor Dean: Live close to their facility and whoever drives the F150 cuts people off and blows through stop signs regularly. Wasn’t the first time either. Today was just the straw the broke the camels back. I would have reported the license plate but they sped off to quick to get it.

Claudia Acevedo: Critical:Professionalism,Quality,Responsiveness,Value

Shamim Brown: We found Reid Brothers to be professional, efficient, and very reliable. From the beginning of our three projects to the end, their team has been most thorough. I was contacted by Brian, their Project Manager, at the beginning of our projects. He stayed in touch and walked us through every step of the way from start to finish. He told us what to expect and when service would start and end. He also did follow-ups upon completion of the projects. Technicians, Richard and Sam came in to check on our gas furnace and hot water heater (the latter had a slow leak), and to check on our kitchen sink tap which needed replacement. They also connected our new fire pit to our existing gas line. Not only did they do a thorough job of all three, but they went the extra mile - while Richard worked on checking the furnace and hot water tank, Sam finished setting up the partially completed fire pit for us. Both were extremely professional, courteous and congenial. Technicians, Tom and Matt came in to install the tankless water heater which we opted to have put in. They too were extremely knowledgeable, professional, courteous, very thorough, and completed the project in a timely and efficient manner. We are very pleased with the entire team of professionals at Reid Brothers, and we would recommend them highly.Services:Faucet installation,Heating system maintenance,Plumbing leak detection

TC: REID BROS. came to our home on many occasions. However, their negligence on the last visit caused major damages. Initially the owner at Reid told us that the co. would be accountable and we finally got paid by our insurance company months after the event but they only paid out 1/3 of the repair. When our insurance co. proceeded to recover damages from REID BROS., they denied they were even at our home as they never sent an invoice for the repairs and now our insurance co. is asking for the coverage to be repaid back to them in part.....UPDATE ....we the owners found video from RING that REID BROS were at our home and now they will have to pay for Damages ....but buyer beware regardless...!!!Service:Toilet repair

jason cooper: Great place

Susan _S: Positive:Professionalism,Punctuality,ResponsivenessFound Reid Brothers through an online search for plumbers in my neighbourhood and the reviews were excellent. They were very professional, and always on time for both of my appointments. Would definitely call them again if needed!Services:Garbage disposal repair,Toilet repair

K McMartin: Living in Ontario, we mistakenly paid a plumbing bill electronically in February 2021 to Reid plumbing in Vancouver instead of in Ontario. These are two separate companies in different provinces that happen to have similar names. We contacted this company in Vancouver to explain our mistake and to ask for our money back. Reid Brothers in Vancouver said they would send our money back but we received nothing. Subsequently, our bank lodged an investigation in April 2021. Why did Reid Brothers in Vancouver accept and keep money that was mistakenly sent to them (and not owed to them)? In April, via telephone AND VOICEMAIL, Reid Brothers promised to return the money not owed them. Now, in mid May, still crickets.....

DeeDee Nelson: I want to thank Reid Brothers once again for being there when I have needed them. I have been calling them for five years, as everyone in our apartment building also does. They are always professional on the phone and in person. When I had my most recent plumbing issue they showed up quickly and efficiently, on time, and did a beautiful job. Very reasonable fees as well. This is wonderful customer service and care and I will definitely be calling the team the next time I need any plumbing or heating systems work done. Thank you again to all!

Linda Olljum: Best phone repair in vancouver!! Super fast and amazing customer service! :)

Evan Lalonde: Good pricing, got phone same day. Overall great service!

Abigaelle Normand: Timely, affordable and patient service! Would highly recommend.

JVoolah: Got the back glass repaired of my iPhone 12 Pro Max. Did a really good job. Recommended go to repair shop! Very satisfied!

Kristina Chernysheva: Amazing service ! Had my iPhone 11 screen fixed in no time , very helpful and kind staff!

Cosmic 125: Fast service, Got xbox fixed

Louisa Liu: Came here trying to extract a stripped screw on my Joy Con, Vikrant fixed it right away and didn't charge me any fees. A+++++ service!!! I would recommend this place to my friends.

Roger “Salsa Bachata Vancouver” Chen: Fair price and repair done as promised on time. Took two of my phone there and was happy with the straight forward service.

Faye U: They fixed my broken phone screen perfectly. Thank you!

Eva Naziel: Great service. Good prices. Repaired device in timely manner.

Wani Geremiah: Went to a different phone repair shop and they charged me $160. Came here and he did the same job for $60. Come here for all your cell phone needs fo sho!

Allen Jones: Received quick, kind, expert service. Cracked glass needed to be replaced, also the "back" button on the Samsung phone was broken. He replaced the broken button with no charge.

Nicole Chan: Excellent service- fast with the repair & he made me feel comfortable with all my questions.

Alvaro Luna: They replaced my iPhone battery a long time ago, it has been great and the iPhone is still working perfectly and my kid is using it. They replaced the battery again for a different iPhone and works great. The guy is very nice and answered all my questions, even he gave me a free screen protector for my phone. Highly recommended.

Paula: Very quick and friendly service

Alexis Taroy: Got my iPhone 11 screen replaced. Sidak provided amazing customer service! My go to place for when I need my screen fixed.

David Thomas: Today I went in with my phone which was badly damaged. CPR were able to completely repair my phone aswell as clean out my charging port in under an hour and at a great rate. I would definitely recommend their service .

Nigel Boyd: Fast and easy service! Good price as well. I appreciate the good work!! Will come back again for repairs if needed!!

Jin Young Lee: The website advertises they can fix flip phones but they respond that they can't once I ask for an estimate.

Victor Cardoso: It’s a fast and very safe place to put your mobile. Good price too :)

Rajwant Chahal: Best customer service by Kane.

Rebeca: Best buy customer service is the ABSOLUTE WORST. I took them 2 months to replace my dishwasher and left a nasty mess behind

Mujtaba Syed: We went in to get a laptop and couple printers. Numaan helped us with ease and suggested the best option as per our needs.Will definitely go back there.

Mark S: Before renewing or getting new cell contract DO NOT LOOK FOR RUSSEL, he act like he is your buddy with “I got you” but when he signed me up for a new contract, he did not mentions about the gift cards worth $300 but only he said was $100. When he left me with his associate, For some reason I went on Bestbuy apps and found out the $300 on a new contract.I ask the associate about it he then mentions that it’s a “new promotion”.

Nicky M: We wanted to get a $2500 TV with a price match on its own Best Buy website of $2200.The Senior Associate “S” in Home Theatre lied to us that she could do the price match.Once we ready to pay, she added up accessories and the protection plan that we didn’t want to our bill.I understand she wanted to sell to Protection Plan and accessory. But Instead of being honest and introduce everything, she added them to the bill without our consent when we ready to pay.We didn’t figure out the calculations right away and already took out our credit card. We know there’s tax on the $2200 TV so few more hundred dollars on top seemed making sense.After we really looked at the computer screen, we found out S added all costs to us and how unethical she tried to do the business.It’s is Best Buy, you don’t do business like this. Each staff represents the Company.Be honest to sell!She was angry and left the counter right after we caught her trick.Of course we didn’t get the TV and also wasted an hour of our time.FYI, my wife was the Operation Manager.

Whitney L: All the workers, albeit a bit short staffed and hard to find, were helpful. If they didn't know, they tried to find a coworker that would. Kenneth was very helpful and explained to me what cable I needed to set up two monitors, and showed me which one. Thank you!

Mykyta Kondratiev: What's the point of having this store if there is always nothing available there. If I wanted to order online I wouldn't come to the shop

Cally Aura: Came here after the Metrotown location employee had smooth brains and told be to look up what inventory they had because he was too lazy to help me.This location at Marine Drive saved the day. I placed an order online, then went and picked it up. I arrived, felt a bit sketchy going up a weird parking lot at night to get to the entrance, but once I got in the team at the pickup counter and the Geek squad were super helpful with answering my questions and helped me bring my brew purchase outside to my car.If you want actual help, it’s worth coming to this location. Avoid the Station Square/Metrotown location.

Qishen Cao: I went to fix my computer. Johnathan helped me a lot. He is very professional. Really great services here. Thank you so much!!

Margaret Scott: Keenan provided myself and another family member with genuine customer service. I bought a printer and he was super helpful. This was a recent purchase before Christmas. Outstanding young man. Thank you,

C C: Came in for an exchange. Process was really fast. Rainier (I believe is his name) at the checkout/customer service counter was polite and got everything done real quick with no problems.

Melissa Boulanger: Since you can't leave a review for their online sales exclusively I'll leave this here since it's the closest Best Buy to me. Purchased an item online to have it shipped to my address. They use Purolater as the shipping company who apparently doesn't leave shipping notices if they are unable to leave the package in the receiver's hands. And as Best Buy didn't provide a phone number for Purolater to call me at I was left with a package in limbo. Called Best Buy who told me to call Purolater of course and Purolater tells me the package is somewhere in their warehouse and will take upwards of 48 hours to track down and send back out. Totally unacceptable. When requesting the whole thing be cancelled and I just pick it up in store instead it was impossible. I was told I had to wait the 48 hours for Purolater to track it down and return it to Best Buy who would then take 3-5 business days to give me money back. So about a week's wait with no product and to get my money back. This is some of the worst pass the buck customer service I have ever experienced. And then the supervisor from Best Buy hangs up on you when you state your disbelief about how I can be out the product and my money with no resolution. Lesson learned, I will never order from Best Buy again.

One Grail: I love computers and the intetnet and their website is so terible i cant suffer through enough to see if they are selling what i want to buy.... ill shop elsewhere....

Ashpreet Kohli: I purchased an open box, HP Specter yesterday but the department manager including the salesperson failed to find the stylus pen with it. Today, Prab being helpful did an awesome job finding not only the stylus pen but also the power cable included with the box. Considering his confidence and professionalism I believe he should be working at least as a supervisor.

Ahmad Nakib: Took 20+ mins for a basic return/purchase transaction - by far the slowest service I have ever experienced. They were also unable to price match with Costco, even though customer support said they do.

John: They were alright

Justin Ashton: They only have one till that takes cash I had to let 3 people go ahead of me so I left without purchasing anything cause I was sick and tired of waiting, go to another Best Buy if you can do not go here

Jim Z.: Bad experience for the first time. Will be the last time going here. Came to pick up an online order for a game on sale at this Best Buy location, CSR claims that I've picked it up already and it's not in the system. That's weird, I've only visited just now. CSR claims manager is looking into it. Frustrating wait. Unprofessional customer service.

Navdip Dhatt: Do not go this location.They have nothing. i have wasted my time.They don’t have any apple products for displays.

Paul Chan: This branch is really good, the environment is very good, and the parking is very convenient.

Tash W: Cancelled our order of an air conditioner on sale after 3 days saying the delivery address didn’t match our CC address when it’s identical. Put the price up $275 same day.. never shop here.

Xyz Abc: Mandy is FANTASTIC. I came in to return an online order. For some reason their system showed one of the products had already been returned----I am guessing it had something to do with the price adjustment I got via a Best Buy live chat agent a few days prior. Mandy went the extra mile, she was super patient considering the slowness of their computers at the time, read through the live chat notes, and made sure everything was correct and proper. Wonderful customer service. I also appreciated Victoria's interest in and knowledge of computer parts and video games.

Paul Donnett: Best Buy’s increasingly antiquated customer service and financing leaves me truly stumped sometimes. Applied online for a Best Buy credit card today and got quickly approved. So far so good. So I drive to my local store, needing to buy a MacBook for my company. Get great direct service from the salesperson, to her credit. And the laptop is on sale, wonderful. But when I go to buy, I can’t, because Best Buy insists on sending you a plastic card in the mail. Apparently there’s absolutely no way up to clear my card even though I have proof in my hands that I’ve been approved. I ask if I can just reapply for the financing in store because the laptop is also on sale. Of course not, because then the system registers it as fraud. So I am given no choice, no options, no hold on the sale price for even a couple of days so I can come back and purchase it. I leave the store empty-handed. I don’t get a computer and they don’t get my $1600. Off to Visions and I’m cancelling my BB card.

Kyle Kumar: Useless

haidar Alsaady: Had an open box return on a TV that just didn't fit our space the way we wanted. I had lost the original receipt and was worried that might cause issues. Customer service was excellent, reprinted my receipt for me and helped me quickly exchange the TV for a different one. The team leader was incredibly helpful and friendly. Amazing job!!

Mohammad Hosseini: In the mobile section, a rude guy lied to me about the inventory of a certain phone, and after asking the other employees and figuring out that the phone exists, they tried their best to not sell it. they behaved like I am fraudulent. I don't know what was the reason maybe they were all racist. and saddest part was that even the manager "Teri" didn't give a s**t about our problem.

Frankie Lamb: The sales associate in the cell phone section knows nothing. The unlocked Google 6a phone with no contract has $150 discount posted on their website for several days already and the associate kept insistingit's not on sale and was tryingto persuade me to sign a contract to get the discount. Don't shop at this store.

Cell Universe IVM: Good customer service!

Sam S.: Was in dire need of a case for my new Samsung s23 ultra. Found a really nice Spigen case and found a price match at Telus. I was dealing with sales associate "Mandy" and about 10 minutes into the price match I asked her what the problem was as she scrolled up and down her phone. Didn't even bat an eyelash or explain anything to me. About 2 minutes later I informed her my parking was about to expire and I'd like to either make the sale or order online through Amazon. She immediately lost her cool blew up on me, informed me I couldn't talk to her like that. I think she may have been a little too woke.Regardless another sales associate came over matched the price immediately and I moved on with my day.I realize that it's tough to find good employees but you cannot have people like Mandy representing your company if they're going to be rude to the public.I don't also don't understand why it takes 12 minutes to price match a case that is being sold down the street at Telus. There's no shipping fees no conversion rates nothing involved it's pretty simple.Anyways I'm going to give Best Buy a one star for this encounter. My only advice to Best Buy would be treat your customers nicely or they'll just go online and buy it there with a simple click. If I wasn't in a rush, I would have done just that, next time I think I will.

Hossein ShirMohamadi: Before shopping from Best buy, I contacted an agent to learn more about the HP OfficeJet Pro 9020 series printer online. They avoid pointing to its weaknesses, and then, because of their short return policy, I've been keeping a useless, costly printer due to the following weaknesses;1. The scanner automatically adjusts auto brightness on documents in photo or doc preset. So you cannot scan something in actual colours.2. It sometimes has issues connecting your devices, and you have to sign in to your HP account before using it. Requiring users to log in to an online account to use offline devices is annoying.3. Besides this device's high cost of inks, you have a few months to use your cartridges; otherwise, they'll empty.4. This printer is heavy and oversized, and it makes noises.Therefore, I will never shop from Best buy anymore.

Fernando Escobar Fandiño (Fescofan): Terrible service, 2 instead of 1 stars for the only lady who tried to help me.

José Gregorio Aguilar Herrera: They sold me an e sim that didnt work and when I asked customer service they said there was nothing that oculd could be done

Melissa C: Great store but don’t make the same mistake I did of leaving my parking ticket on the counter while purchasing products. Cashier thought it was garbage and I didn’t even notice my ticket was gone by the time I went back to the parking lot and had to pay $25 for a lost ticket. Seriously irresponsible to touch your customer’s things while they are in the store STILL BUYING A PRODUCT. I didn’t leave garbage on the counter on purpose I just took everything out of my pocket because the cashier needed to see my ID. I took everything with me on the way out I wouldn’t have left garbage for others to clean up.

sirswishalot: I try not to buy there because their service sucks. A lot mannerless gen z'ers. you spend a thousand dollars there and they give off a vibe of bitterness. Does best buy pay these kids' parents to get them out of their basements..? not sure why someone in early adulthood can't execute basic greetings when you're spending a bunch of money there. it just makes you not want to shop there. Please train these bitter, entitled kids better, thanks!

Samuel Normandeau: Awfully long wait times in-store. They made a mistake on my laptop purchase, and there's no way to reach the store by phone.

ali kashefi: The customer really enjoys when a salesperson in a store called Best Buy welcomes the customer and from the first minute he enters the store, introduces himself to the customer with a very happy and kind face, saying that my name is Behnam and I am the agent . On behalf of Best Buy, I am at your service. I am ready to answer any questions and provide any guidance to make a decision for your item. And explain it with heart and soul in very simple language that can be easily understood by me as a buyer. And not only the desired item can be easily accessed, so happy customer like me can also buy other items. With the satisfaction I have from this kind seller named Behnam, I thank the management of Best Buy for choosing Behnam. Dear Behnam, thank you very much for your attention and guidance.

Conor Davis: Tried to see if they had something in stock before taking time to go to the store. Talked to their online customer service to confirm the item was actually in store. After being reassured by online person it was, I went to store only to find out it actually wasn't in stock at all. Total waste of time.. then was told a neighboring store had it in stock. So I asked them to confirm that with me so I wouldn't have to waste more of my time. I checked the online status of this item which claimed it was out of stock. They claimed there was no way they could call the store to actually confirm it was there. Totally absurd. Complete waste of time. Don't worry I really enjoy paying for parking and burning precious moments of my life for nothing. I hope this store eventually folds like a cheap deck of cards.

Rory Dunn: Literally lied to me about their refund policy to my face to make a sale. Absolutely disgusting.

Olivia L: My so far experience with Bestbuy is fairly positive: no overwhelming pushing sales people; geeksquad always works well for me; large selections to choose from; smooth return process.Gurjot was being super friendly and helpful! Appreciate the service. Keep it up!

Superpig 2001: I went to go buy a vr that u saved up for, cashier lady was really nice to be as I wasn’t sure how the quest 2 was and it was my first big purchase with my own money. I asked her if I could try the vr and if I didn’t like it if I could return it, she said “you can try the vr but you must return it within 30days and if you want you can get the extended warranty”. She kept on making me buy the warranty but it was 150$ and I didn’t have that money. I realized that the quest isn’t for me so I came back to return it u see 30 days and they are very rude, mik the assistant store manager was very rude towards me saying no one would ever say that to me and basically calling me a lier! They didn’t want to refund me at all and told me that it’s final sale once open. I was never once told it was final sale, not on the receipt, not on the box, only online in fine print. Never buy from this Best Buy they are a bunch of scammers who are very rude and just want the sale, don’t believe anything they say. The lady’s name was YIMM from best buy on Cambie in Vancouver Canada. The assistant store manger who was very rude was Mik. Please spread this post as I really just want a refund from what I was told. Thank you for reading my story.

Joel Wegner: Positive:Professionalism,Quality,Responsiveness,ValueWali came around and fixed my tap and my shower.He did a great job, very quick and professional.Services:Shower installation,Faucet repair,Faucet installation,Shower repair

Douglas Kibblewhite: Services:Sump pump repair,Sump pump installation,Plumbing pipe repairPositive:Professionalism,Punctuality,Responsiveness

Robbin: Positive:Professionalism,Quality,ResponsivenessCalled for a quote on May 2 to convert from copper pipes to PEX. Job was complete by May 5. Professional and detail oriented from running lengths of pipe through the house, caulking the outdoor hose bib, fixing a bathroom sink leak without asking.... Ask for Mike Georgas.

Stefanie Linke: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWali did a great job on fixing our shower issues! Super nice and patient guy! Quick and professional service. I can definitely recommend the company!Services:Faucet repair,Shower repair

John Wilson: We've been customers since 2009. Always prompt and professional. Some of the jobs have been complicated and not easily diagnosed. Technicians always stay with a problem until it is fixed. Today was quite straight forward. Resolved in an hour. Thank you.Service:Water heater repair

Allan Parker: It had just over 24 hours since the sewage blockage/ old cast iron pipe gunk in our building backed up to our sinks (we're 2nd floor). The strata was non-responsive to my emergency requests. So I started taking the task by myself.Hillcrest, specifically Winnie, was extremely responsive, and gave me a detail estimate which I was super appreciative up, it helped me create an estimated budget on my end.Fortunately, the caretake finally came through and had to call aplumbing service that the building contracts out too.Thank you Hillcrest for being responsive, it'd helped my stress ease a little bit.

Alex Nicolas: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueOn time, organized & professional, I highly recommend them!Services:Plumbing pipe repair,Shower repair

Yit Ting: Jason did a good job for us by installing a new storm line about 30ft away form our house. He is very reliable and honest.Service:Plumbing pipe repair

U V: We had a faucet diverter that needed to be fixed and these people did it for us. I don’t remember the guys name who helped us but he was super patient and determined to find us a solution and in the end fixed our diverter so it doesn’t leak! Great guy for problem solving! Thank you so much!

Givon Yan: I met Byron at Hillcrest, he is professional, knowledgeable, and extremely helpful!I was looking for an adaptor for my shower hose connection and unfortunately can't find anywhere. I finally went to Hillcrest and met with Byron. He came up with a solution for me as such an adaptor does not exist! Although I spent only $13, Byron serves me with lots of patient, helping me to solve my challenge, and more importantly with passion. Hillcrest plumbing ... Byron ... Thank you!

Yi Shen: I called inquiring a tankless water heater installation, a service that they claim to offer on their website. The person that picked up was very nice and helpful, and said that's something they should be able to do no problem but wanted to check with the customer services rep. The call was then transferred to this customer services rep and they immediately told me I need an electrician in a very condescending and rude way. I'm not knowledgable in this field, so I asked why, and they offered no explaination except for repeating the same exact sentence back to me. I was left feeling dumb and unpleasant.

Lonnie Pelletier: Positive:Professionalism,Responsiveness,ValueMicheal P. was able to suggest that we save on our purchase of new shower faucets and he was was able to fix the problem completely (saving us $250.00). He was able to keep the time down to one hour, which we also appreciated.Services:Faucet repair,Shower repair

ewa jakobs: Unfortunately, my experience with Uncle Bills Hillcrest plumbing was not very good one ! I booked the replacement of water heater by phone. It was quite urgent because I discover leak around water tank and I was leaving the next day. Winnie gave me a quote $ 999.95, which sound reasonable ( I did some research ) .She did not send me conformation of the quote by e mail, although I did provide mye mail address to her. The job was done quickly the same day, water tank was replaced by Alvaro. Afterthe replacement was completed Alvaro pointed out that the leak detected by me was still there. So it seems that replacement was not really necessary.You can only imagine my surprise when I was charged $ 1000.00 more then I thought my quote was. Winnie claimed that she give me a quote$ 1995.95 not $995.95 . I did not receive responseto my complain, the invoice and the paper work for this job was quite inadequate, no gas sticker was provided , date was not complete ect.The office should be better trained and provideall necessary information and quote PRIOR tosigning work order. This is the practise whichis most of the business are operating ! ! !The office was trying to convince me that the price for water tanks replacement is the best , but I foundexactly the same tank for much lower price in several places ! SO BE AWARE !Service:Water heater installation

Amy Rozier PREC: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis company has been really great to work with. On time, and really the nicest guys to have. I really impressed. I’ve used them several times.Service:Water heater installation

Oliver Kuehn: Neighbourhood plumbing supply place & also do service visits

Aftab Shaikh: Positive:Professionalism,Punctuality,Quality,Responsiveness,Valuewali is very professional and friendly guy i have ever met i would highly recommended this company and especially Wali for its professional workService:Shower repair

Shelly Shaffer: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWali and alviro replaced our water tank and we were very pleased with their quick and professional service. We would definitely recommend them to everyone.Service:Water heater repair

michael indridson: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis is the fourth time Hillcrest plumbing and heating has provided service to us. It was for a hot water heater. Service was prompt, courteous, efficient and installed perfectly. I was very satisfied with the work that they did and I would recommend them highly.Service:Water heater installation

m logik: Critical:Professionalism,Punctuality,Quality,ResponsivenessVery irresponsible! Never respond to my calls. Cancelled my appointment on the day for several times. You should better train your employees how to respect others' time.Services:Faucet repair,Shower repair,Sewer repair

Raven Hammade: Critical:ResponsivenessBooked over a week ago , they were suppose to call before they showed up waiting waiting waiting nothin no call no estimated time nothin ,called 5time ,no need to call anymore because I have already booked someone else , pretty bad service ,oh wait I didn’t get any service at all!!!!!

K M: Usually the staff can answer my questions but last time that i went there i choose 2 computers/laptops to buy (after an hour of looking and deciding). Both computers were out of stock and there was no notification to the customer that they were out of stock or display only. When i asked if its possible to have a discount on the floor model- he said no, but that he would give me a free warranty. I walked away, was a shame because i was willing to pay and was excited to have my purchases. Waste of time.

Paavali Henki: Very large store with big selection of electronics. Kind and knowledgeable staff members. Best prices.

Noah Vasquez: Waited an hour this morning before opening to be the first to get the new game released today (tears of the kingdom). A line of about 40 people gathered behind me and the one person infront of me. The store manager didn’t seem to care about a line so about 20 people gathered in a cluster infront of the line as they all rushed the till befor the people who had waited in line. You would think when a highly demanded release calls people to line up for over an hour the store would at least try to honour first come first serve of a limited supply. Ended up getting the game after fighting my way into the crowd 👎

mayuri mammai: Today I happened to go to this store to buy mac book, and at the billing counter, unfortunately, my Credit card chip is malfunctioning, this person named Mathesh started giving me looks and showing an unnecessary attitude, without even looking at my card he said it was expired, as I was trying multiple times inserting my card, he was acting it out. I know he might be doing hard work but not at all professional, I felt judged at that point, well I just left the store and placed an order for pickup at another store🙄

Navneet Kaur: I went to the store yesterday to look options for a laptop.The associate,Aman, assisted me with the best options in my budget and was very friendly, knowledgable, and professional. Even though I had plans to buy later as I went just to look for the options,I ended up finalising the laptop as I was convinced Great service by Aman.

Guilherme Guedes: Pretty standard Best Buy store. Very helpful and friendly service but some products like phone protection ones (glass, cases and others) are way more expensive than it should. You can easily find them online at half the price. But other psychs such as home electronics, gadgets and appliances are at a good price. You should always look for the offers though, they're very frequent but not always communicated, so you should do a price check before buying.

S p: EXTREMELY Pushy salespeople, and at the same time not knowledgeable about the products at all. Used car salesmen are like angels compared to some of these Best Buy salespeople. Worst part is that they INSIST that they are Not on commission, while literally doing ANYhthing to push you to buy...! I take it as a direct insult for someone to look directly into my eyes and lie so clearly and obviously into my face....Oh and I also had the pleasure of dealing with their Geek Squad for TV installation. After paying 350 Dollars for a TV mount, the first time they messed up the installation - they were nice people though. I had to book a second appointment which was scheduled for a few days later. The 2nd group who showed up at the 2nd appointment were so rude!!! And I ended up with extra holes on my wall and a TV which afterall was not installed at the height that I had originally asked for. Because they couldn't make holes too close to the holes that the first group initially made in the first appointment.In short, I describe their Geek Squad personnel as "Rookies". Definitely Not worth the 350 dollars to have a messed up TV mount and extra holes on your wall.

Ron Hunter: Awesome experience ended up buying a Sony portable speaker and I'm loving it

Mo Mo: its my favourite store in metro Vancouver ,stuff are so helpful, knowledgable and kind, service is fast, no fusspickup order were on time with email updatesgreat choice for everyone who is for new arrivals or dongles, partseverything is thereall my Macs, pc,iphones and watch including tv and appliances are for Grenville store

Mohamadreza Khoshtinat: Dear Best Buy Granville,I am writing to express my gratitude for your excellent service. Mr. Faraz provided me in helping me find a good laptop. Your expertise and guidance were invaluable in helping me make an informed decision.I appreciate the time and attention that you gave me during our consultation. Your recommendations were spot-on, and I am extremely satisfied with my purchase. Your professionalism and customer service were exemplary, and I will recommend your store to my friends and family.Thank you again for your assistance, and I look forward to shopping at Best Buy Granville in the future.Sincerely,

Mark P: Stood around for 20 mins looking for help while everyone I kept stopping kept saying someone else would help me. The customer service here is absolutely horrendous

Keyvan Radbin: Updated store with a lots of electronics.

Adam Newsome: Great experience at mobile booth. Fast checkout, no hassle. The staff member called me to let me know I forgot my ID there!

Macaw: It's alright, kinda sad

BB503TS CHIN: Good

Kate H: The manager, Ben, is extremely kind and helpful. He works very hard and provided alternative solutions to my purchasing needs.Thoroughly nice person.

Karen Bast: The staff is, as always, very helpful and friendly.

Zac A: Good location and most of the staff is kind & helpful

Sharon: Great service! 👍 Especially by Aman, he gives his honest opinion about laptop recommendations, and I'm absolutely satisfied with the one I bought! 🤩

Ugur Mersinoglu: Penfolds Roofing what a great experience to deal with this company. Thanks to my neighbour I had the pleasure dealing with them, I am glad that I decided to give them a shot. Adam your professionalism is greatly appreciated your knowledge was very helpful, Thomas your customer service was top notch and even the office lady Fabiola great pleasure to deal with and lastly the guys who worked on the roof were just fantastic and hard workers. Thanks a million it was pleasure dealing with all of you.Services:Roof installation,Gutter installation

Gloria Laird: Replaced the membrane on top of our condo building and 3 skylights. From the start we had excellent service from this company. From the sale representative to the crew that did the installation. They were all very professional, prompt, and responded to our questions right away. We are a strata corporation and we will definitely use their service again. We recommend this company to anyone looking for a company that knows how to treat their customer and give them the best service possible.

Maimouna Gueye: First time in Canada that I have faced such disrespectful people. Roof renovation employers used inappropriate comments about me even treating my husband with whom I was on the phone of "... your European guy" because I had the audacity to ask if they touched an ethernet cable on you since I could no longer connect via the internet to work from home. Always courteous in my conversations I received misogynistic comments and people who spoke in their language to insult me.Service:Roof repair

Denise Morbey: I used this company to put a new roof my house. After 6 years, my roof started leaking. They blamed me for choosing a lesser/cheaper option. The choice of roofing materials was based on the expert recommendation of this company. They have not honoured their warranty because of this and I have to, again, replace my entire roof. I would not recommend a company that does not stand by their products, recommendations or installation.Service:Roof installation

Rob Davis: Penfolds completed our re-roofing a number of years ago, and following some challenging original house design flaws, designed a secondary flat roof drain system that works 100%. The replacement roof is now 14 years old and looks good.We recently experienced a minor roof leak, associated with PVC furnace vents, which was a challenge to locate and fix, but Penfolds was up to the task and we are now dry again. Specifically Ron Frisk was a plesure to deal with on BOTH the original re-roof and this recent repair. Hats off to Penfolds, and hats off to Ron.ThanksServices:Roof installation,Roof repair,Roof inspection

Diane Cardoso: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValuePenfolds installed our roof about 10 years ago and we have had zero problems until the "river of rain" passed through Vancouver. We had a small leak come happen and within 2 days Penfolds had responded with a repair. You are all awesome, from Admin staff to awesome repair fellows. Thanks for giving us peace of mind.Services:Roof installation,Roof repair

Stephen: Penfolds installed a new roof on my garage. Best roofing company I have ever used. From the initial estimate through the installation, they were all professional and true to their word. No bad surprises. The installers were extremely polite, worked efficiently and were careful not to damage plants surrounding the garage. They did an excellent job and I wouldn't hesitate to recommend this company to others.Service:Roof installation

Micheal Leakey: A crew stopped by after dealing with neighbors roof and offered to replace recalled flashing free of charge. I think that was outstanding service and professional attitude! Bravo!!

michael stieb: Positive:Professionalism,Punctuality,Quality,ResponsivenessFrom start to finish the team was professional, honest and upfront about the work to be completed. They called to discuss any findings once the job had started before proceeding. They were fast and completed our roof in 3 days. I would highly recommend using Penfolds. Fair pricing and great warranty.Services:Skylight repair,Roof installation

Karen T: Penfolds replaced the roofs of our 63 townhouse complex in 2008. This was after extensive research and interviews with other stratas who had already replaced their roofs in our area, Penfold's won our confidence and the job. They were so great to work with and their team was courteous and professional in every way. They've stood behind their products and workmanship. We've only had one issue pop up with a faulty vent cap and Tumi and Ron in the office were quick to send a team at no charge. Their technicians Ian and Phil went above and beyond fixing the little problem and making sure the rest of the roof was issue free.I recommend Penfolds and these 4 individuals for maintaining integrity in their company's promise to stand by their work.As a follow up a year later they are still standing by their word and no hassle fix to replace any reoccurring issue with this vent cap product.

Antonio Cayonne: This company takes ZERO accountability for their negligence.They left the fence to my back alley wide open and, as a result, my bike was stolen while they have 4 workers on the job site, in broad daylight.Insult to injury. The following day that that they completed work on the house, they left the gate open TWICE before I went and yelled at them (this is after they were contacted TWICE by their own management).Then a worker took a piss next to my car in my driveway - I guess they weren't provided anywhere by the company to relieve themselves - and he felt this was appropriate.Then, when a "supervisor" came to check out how a theft would occur he a) did not understand the fundamentals of how locks workb) lied to try and make it seem as though there were many ways the theft could have occurredc) went out of his was not to engage with med) did not have the decency or courage to call me directly and instead made the office administrator call (she was lovely).Their absolute lack of humanity, professionalism, and common sense led to a theft on my property under their watch, and days of frustration.This company is not reputable and takes no accountability for their mistakes.Service:Roof repair

Jack Allen: High winds, heavy rains, and unwelcome water in our dining room. Called Penfolds Roofing Vancouver early Tuesday and was encouraged by receptionist Tumi's attentive care and responsiveness.Experienced and personable roofers Phil and Ian arrived next morning. They listened attentively, thoroughly inspected the leak area, attic and roof, and, in a few hours, scrupulously fixed the problem. We appreciate Penfold's employees in the office and on the roof; we applaud their prompt, efficient teamwork, industry and expertise. Thank you very much!Service:Roof repair

Michael Isaacs: Value, Integrity, Professionalism.These are words that I thought I would never think of when it came to this industry, and yet here I am writing them due to the wonderful experience, thatI had with the Penfolds family.I had become weary of trying to find a contractor that could assist me with my home roofing project.I had interviewed a number of roofing contractors prior to contacting Penfolds, and had become very uncomfortable with the vagueness of their approach, over pricing and lack of knowledge towards my general questions.With Penfolds, they had redefined what every homeowner wants to experience with a roofing company .This company exhibited true value in the quality and competitive pricing in the variety of their product line.Not only is their workmanship and products  guaranteed with a transferable warranty if my home was sold, but they stand behind each home project with integrity.The company is well organized and had displayed professionalism at every level of the process I went through from initial interview, product review, quote, contract review, signing, pre inspection, starting my roof job, daily clean up, daily field supervisor inspection, final job review and closure.I had initially contacted their company online and was contacted within a few days by Chris McCready, Technical Advisor.He met with me promptly at my home, went over all of my roofing concerns and took the time to photograph and to document my home in detail.Chris was able to study my project and to recommend  product options that suited my needs, for the specific area of the city that I live in of Coquitlam.What I found absolutely stunning about this company is the depth of what they can do for problem areas of my roof.  I had explained to Chris that I had an overhang that was too short in the face of my home, and 3 other areas thathad water overflow problems which damaged my sub fascia and face fascia.Chris has an intimate knowledge of roofing designs and explained to me their ability to correct problem areas of my roof as they have a professional carpenter team that works on site.No other company that I had interviewed had this kind of depth and was willing to address any of  these roofing issues or to offer me options.Others were willing to let the problems continue as long as they got the roofing contract.The workmanship that I personally observed the carpenter(Thomas Klattenhoff),  perform on my house was beyond breathtaking and best of all affordable.There are no words to describe the value, safety and peace of mind that has now been awarded to me.It took over a week to complete my roof and I had the pleasure of meeting and observing my team of 3 roofers go through their daily ritual of clearing the old tiles off my roof, preparing the roof  and installing my Twin Ultra Rubberized Asphalt shingles.The crew was respectful to me, my home and showed great care in completing my roof project. (Ricky, Ryan, Joseph)They were very well experienced with this  type of roof conversion from concrete tiles to asphalt shingles and coordinated the project daily with their field supervisor(Brian Sangster) and on site carpenter.From start to finish they were on time and on budget.  They acted as a team and pulled together.Once the project was completed, Chris McCready, Technical Advisor and Brian Sangster, Field Supervisor, each took time to follow up with me on my project.They reviewed the roof in detail before final closure of the project.With Penfolds you are not just getting a roof, you are getting  true value,  overwhelming integrity and professional staff working on your roof project.Given that this is one of the most important home projects that I had to address, I am happy that I selected a company that had depth of knowledge, experienced staff and a family that stands by their name and workmanship.Thanks………..Michael

T Leung: Had Penfolds install a steel seamed roof 7 years ago and then solar panels 4 years ago. Roof was installed on time, and on schedule. Solar panels took a while but definitely worth the wait. Both times the staff was very professional and kept me in the loop every step of the way.They also did an excellent job sizing my panels for my house. With a slight change to my habits, I have not paid the electric bill in the last 2 years.I would definitely install the panels and steel seamed roof again, if I had to do it again. (but hopefully not, since both are supposed to last quite long)Service:Roof installation

Richard Parsons: I have never written a review before but I have to take my hat off to Penfolds Roofing. They put a new roof on our home. Our home is a 3500 SF rancher. We bought it knowing there were issues with the roof and learned last winter it was worse than we anticipated. Parts of the roof are metal and parts are flat. There is an interior drainage system under the roof and lots of skylights. It was an extremely complicated roof to re-roof I am told and I believe it. There were crews of Penfolds guys here for 3 weeks doing the job in the height of their busy season. I was extremely impressed with Penfolds and in particular Jason Pistawka. I frankly think they may have under quoted the job given the unique nature of the roof and the complexity of it. They didn't complain. They stood by the deal and did an excellent job. They even added some improvements to the job for material costs only to avoid ponding on some areas of the flat roof. It looks fantastic and we feel great we can rest assured there will be no more leaks this winter over our kids' rooms. I was really concerned the mildew might form. I highly recommend this company to anyone considering a new roof and Jason Pistawka in particular. Jason organized all the crews, and skylight removal/install people. Jason was was extremely fair and upfront in all his dealings with me. Great company.Service:Roof repair

Paul Barbiero: Being in the sales profession for over 25 years has afforded me the luxury of readily assessing people when meeting them in person. When I first met Jason, it was obvious that his integrity was only superseded by his customer centricity and fun demeanour. I had read up on and heard first hand from my neighbours what a great organization Penfolds is and Jason simply reinforced that with his awesome service, follow up and follow through. Their quality of workmanship is without question top shelf and their pricing fair. Great crew, great admin staff (Victoria is awesome) and great overall experience!

Fenimore Cassidy: We had a raccoon damage our roof one evening. I called Penfolds the next morning and staff were extremely helpful and accommodating as it was forecast to rain that day. They fit in the work the same day, arrived promptly, repaired the damage and cleaned up. It doesn't even look like there was ever any damage. We used Penfolds 10 years ago to replace our roof and the quality of work and service has not changed in those 10 years.

Leo Redmond: Positive:Professionalism,Punctuality,Quality,ValueThey were Excellent to deal with from the date of the sale . First Class workmanship from start to finish..

Harry Boessenkool: Penfolds helped us out in a small problem 6 years ago. Others had failed. When we needed a new roof in January this year we received a personal visit from their rep who took us through all the details (cost, timing materials).The crew showed up on the first dry spell in February and had the whole project completed in 6 working days including our shed. One of their workers came on a Saturday and did a fantastic and creative job on that as well. We are very pleased also with the way the payments were handled. I would score 9 out of ten!

Don Livingston: I can't say enough about how helpful the Penfolds staff have been! We recently discovered an access point for critters on our roof, and a call to Tumi in the repairs service centre quickly got us help. Within days she had arranged a service call, and Phil and his partner did a wonderful job solving our problem. Phil showed us the close-up pictures of the damaged section, explained how he would customize a repair, and got it done. He also identified a couple of other minor roof issues and had those repaired as well. And all of this under warranty, 9 years after the original installation! Thanks Penfolds!