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1. Foot Locker - Vancouver
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5
283 reviews
2. Livestock - Vancouver
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5
187 reviews
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Address: 141 E Pender St, Vancouver, BC V6A 1T6, Canada
Schedule: Open until 7:00 PM
Telephone: +1 604-559-0877
Business type: Shoe store
Kids zilla: Refused to give me one tax because its a “mans shoe” but me who is eligible to not pay pst shouldn’t pay it but he tried to make me. im just a child.
Katya Sidorova: Great store with zero customer service. You can’t make a refund in store and don’t receive any mails about your order when you wait for too long (almost a month) . If you try to ask something in live chat you won’t get any help. Sad thing guys
Benn Besharah: Been shopping here for years - love the vibe, brands, and selection of less known products
Chris Papp: Bought a pair of shoes online over a month ago. Got them delivered and was not happy with the fit. That is it, like the shoes but they don't fit my feet correctly. Livestock does not ship with a prepaid return slip, so I went online to read the return policies. You can return in person, but need to make contact first and advise them you wish to make a return before they'll accept it. Mail in returns are accepted, and there is even a page that allows you to enter your order number and email to get what I suspect is a return slip. Says my order number and email is not found, despite it being on my receipt. I try this multiple times over multiple days...never works. Seems weird.So I email them. Nothing. I email again. Again nothing. I email for a third time and still nothing. So now a month has passed since I have tried to initiate a return and...nothing. Not even a "we're sorry but we're behind so please be patient" email.I've been dealing with Livestock since the owner's Board Kennel days in Whiterock and have been a avid fan. Occasionally I'll get the "too-cool" treatment from one of their hype-beast employees, but that comes with the territory I guess. However, just outright ignoring customer emails and having a non-functional return section on one's website sends a really clear message; like "we have a return policy because no one would shop here if we didn't, but we really don't want to take anything back so you're f#&+ed" kinda message.All I can say is buyer beware. If you're shopping for shoes or streetwear online there are clearly other options. I want to be loyal rock my Stocks Is High t-shirt, but to quote Fatal Attraction, "I won't be ignored."Update: three weeks since sending my last email regarding return, and two weeks since uploading this review and still nothing. Absolute radio silence.Update two: finally received a reply (2 months later) to my return inquiry apologizing for the delay followed by a message stating my inquiry has been closed...with not a single mention of my issue or a possible resolution. This would be absolutely hilarious in its incompetence if it wasn't so unbelievably frustrating.
Wilo Toro: Amazing store but the location couldn't be worse, plus the customer service is not the best.
Perry Anderson: Waited for a week for a delivery, store pick up, they didnt even know it was a small instead of an XL. I mean that is impressively stupid. Really an achievement.
Marc Marcelino: I placed an online order through the Livestock website and when I shopped it was seamless until after 7 business I had not received any communication on the status of my order. Out of concern I emailed Livestock and was told that there was an inventory issue and was refunded. As a customer, I wish this was communicated sooner and had I not emailed I’m not sure if they would have kept my money (still waiting on my refund at this time). Customer service could have been better understanding and apologetic. Tl;dr The Livestock slogan “Stock is high” is a lie and lacks transparency. Not shopping here again.
Tarek Elshorbagy: They don't even deserve 1 stare, i did order 3 weeks ago and till now didn't receive anything, and finally they accepted to refund my money back let's see how long it will take
Logan R: Horrible online shopping experience. Ordered with 2 day shipping, it’s been 2 weeks and I have not received a shipping confirmation email. Customer service is non-existent, email gets an automated response that says “we will get back to you in 8-15 days”Live chat has you sitting in queue for hours only for the chat to go offline.Been on hold for hours trying to call them only to get greeted by a message “announcement, no one is available to take your call, goodbye”
Joshua Martinez: Always love visiting this place to check out latest sneakers and streetwear stuff. Copped a few things from here as sometimes this place has shoes I want that you just can't find elsewhere.
Rachel W: A year or so ago I was being chased down the street and I came into this shop. The guys working here made sure I was okay and called for help. Not sure if they still work here, but if they do — I’m still so grateful for the kindness and I won’t ever forget it. Really solid people.
Filip Wysokinski: Brutal customer service. I ordered two items and one didn’t arrive. I’ve been waiting weeks for a response about a refund and have not heard back. For a high end clothing store this service is unacceptable since they basically have stolen money from me. I definitely recommend against ordering from them online.
Nick: worst shopping experiencethat’s what we get for supporting local shopsno replies from email or voice messagethere is no customer service at alli would not recommend this place to shopwhat a joke and rip off scammers in van citybought a pair of sneakers and and i live in vancouver and they are shipping from ontario what a jokeThe moment I placed the order, I realize I ordered the wrong size and I sent an email literally two minutes later still have no reply and they ship without acknowledging my email request scammers.stay away from the storedo not buy from them.Do not support themmatter of time, they will be shut down
Lucas Jolit: Awesome shop
sharan jkl: Terrible and non-existent customer service. An online order of mine had stains and manufacturing defects. The staff at the Vancouver Chinatown location said to contact customer care to get a 25% discount as another pair in my size was not available and they could only offer a store credit and no refunds. Left 4 emails with customer service, with all the pictures of the defects and stains, and even had the store associates leave notes on my order attesting to the fact that the item was had defects. Have received no response from customer service whatsoever in over 15 days. Ive been a loyal customer for over 3 years.
Andreas Samaris: Been shopping here and their previous location for 15 years. Picked up new clothing on boxing day and they have yet to ship out, answer support tickets, phone calls or social media.At first I was going to be more patient but I think waiting 2 weeks is a little off when other businesses have no issues making it work. I've been getting dms from multiple people on social media who seem to have the same issues too.Will gladly remove the review if they ask me too, would just love an email that isn't an autoresponse.Edit: they just decided to cancel my order and give me a 15 percent discount on my order. Seems like someone sold my item in store and then decided to never tell me.1 star review stays up.
L G: Customer service for online orders is very busy at the moment.. just keep trying to call in as they helped me out and exchanged shoe size.
TAO FU: Order # (LS440306)I Purchased The north face high-pile jacket in full price ($430) online. 2 days later ( before the item arrives the jacket was on sale for $344)Your customer service never picked the phone neither return my email. I left multiple voice massages and sent multiple emails. I called-in your store in vancouver, they said I have to thru and contact customer service. I tried multiple times on your online chat, it seems no one is there. MY ORDER NUMBER IS LS440306. I’m your regular customer and this is not right, you will never see me shopping in your store again.
Jorge Gomez: I bought 2 items online from Black Friday, until now (Dec 21, 2022) only one item arrived and in livestock they don't know anything about my other item, I called and sent emails and there is no response, terrible service, I will never buy with them !!!!!!!
Shauna Soutar: Had my first horrible experience. Ordered 3 pairs of shoes two as a birthday present on Nov 23( bday Dec 6Th) received the first pair 2 days later. Dec 2nd still no shoes they had given me the wrong tracking number so when i called fedex they couldn't help me. I ended up having to race around on her bday to pick them up (as they had been there 5 days they were to be sent back)and was late for her bday. I reached out 3 time on Dec2-5 without any response. Unacceptable communication and customer service. Will not buy from here again.
Mario Greco: Super nice and chill staff, and my go-to for sneakers in Chinatown. Livestock always pulls thru with the raffle Ws on hype releases. Some notable Ws over the years include an Air Jordan 1 Off-White UNC, Air Jordan 1 Obsidian UNC, and a Nike Vapormax Off-White White! Loved them before JD takeover as well!
3. SoftMoc - Vancouver
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5
22 reviews
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Address: 701 W Georgia St Unit D047D, Vancouver, BC V7Y 1G5, Canada
Schedule: Open until 8:00 PM
Telephone: +1 604-423-2482
Business type: Shoe store
Ads: The store was a real mess, seems that the staff are way too overworked and can't handle the capacity. Nonetheless, the server was prompt, friendly and approachable and found my online order pretty quickly.
Amelia Santos: I visited this store last Wednesday. I was helped by the staff. They were incredibly busy but managed to assist me. I want to give credit to Nav/Naz? She assisted me with my online order and other specific needs. She was very patient and kind throughout. Thanks for your help! Keep it up!
Steven Yuen: Feb 23, 2023, @ 4PM.New to Vancouver & was looking for a new pair of shoes & found a couple of shoes that caught my eye. The employee with dark hair, tanned skin, glasses, & slim build gave the absolute worst customer experience I've ever had in my 25+ years in Canada.1) Shoe #1 i was interested in had a sale tag on it meanwhile another of the same shoe did not, after inquiring about the actual price the employee literally ripped off the sale tag infront of me & said its not on sale, unnecessary & zero respect or sympathy to the customer.2)I let it slide & asked for sizes about the two shoes I was interested in, he informed me that Shoe #1 only had a size 9 at max, & that Shoe #2 was available in the size I wanted & proceeds to go to the back, a few minutes later he tells me that they dont have the size.I got suspicious about the service & told him not to bother & proceeded to checked the shoe on display, it was a size 10, the guy lied about available sizes! He might as well have lied about availability too, never again going to this location.
Veronica Dix: I’ve had an amazing customer service with Mercedes helping my daughter purchase her moccasins. We are from Haidagwaii and love soft moc.Thank you again and we will see you soon.
Maria guevarra: Lack of staff. Their service is very slow and uncaring. If there is another location in downtown I would prefer going there than here. I hope they fix staff issues during busy holiday season
Rose Stiffarm: If I could give zero stars I would…. All three workers ignored me upon walking in. I tried to get their attention so I could find something in my size but they avoided me.Thanks to them I walked out and went to Browns further down in the same mall and got a nice pair of real leather boots, and with friendly service too.Won’t be coming back to Softmoc.
Mariko Visserman: Got bad advice on breaking in shoes that turned out too small (they didn’t give in any bit even though they were supposed to be leather) and I had to pay again for a size bigger. Customer service also ignored my request for a refund. I liked the selection they have here so I felt pretty disappointed by this experience.
Julia Hornyak: Very nice and helpful worker served me..she was helping so many customers at the same time. Thank you and I love my new Addidas shoes ❣️
Jordan Curteanu: Poorly staffed. Waited thirty minutes trying to get assistance with a size before I finally gave up. The store had two employees working in the middle of the afternoon on a weekend. It’s too bad.
Adam Burton - Antoniuk: I was in here yesterday looking for sandals I looked all over Pacific Centre and downtown and this was the only place where I actually got service. The young woman who helped me was so lovely. Ecco shoes are fantastic, unfortunately I didn’t find what I was looking for but the store itself had lots of options and really lovely service.
Wendy Sutherland: Only one employee working during the lunch rush. Having to grab sizes and process orders. I waited 20 mins to pick up an online order. So disappointing since you don’t offer free shipping.
Jessica Smith: Always a great shoe selection and friendly staff
John: Went there today morning to buy a pair of converse. They have a lot of collection. The person working who was the assistant manager was very helpful. I think her name is N NISHTHA110 as written on the receipt . She is very knowledgeable about the shoes and helped in finding a perfect pair that match my style. Thanks to her
chirag arora: It was an awesome experience buying stuff from these guys. Manager tanya was really helpful and professional. Would visit again
Char: Delightful staff :)
Roger Gommert: I used to buy my shoes at Sketchers but SofMoc has the same shoes at a much better price.
G B: Good help by one very helpful worker. Watch out, I could not pay cash but only credit card for some reason.
Joseph Gapas: Be Careful everyone to this softmoc online ordering. They are very bad.I'm very disappointed to this softmoc online ordering system.I went to their store to find a winter boots for my son. There was no size so the sales lady asked me If I'd like to order and it will be free delivery.After a week the item I ordered did not came yet. I try to follow-up. The softmoc online operator said, Its already refunded. I was shocked. How did happen? I have the original receipt. They start pointing me to go to store where the item return. I went to the store location she said and I asked the manager their. What happen? How she refunded the other person with No original receipt? She don't even get the person's info.Until now I did not received my item or the refund.I suggest to everyone never order online to softmoc.
M: Disappointed by the service I received this evening. The store seems to be gravely understaffed and no one offered to assist me when I came in. I asked one of the clerks about the fit of the boots and he had no information to offer me. Overall, my experience lacked quality customer service. That said, they seem to have a good selection of boots and shoes (just don't expect to be helped!)
ML M: Service is phenomenal. Young man very helpful and efficient. Thank you Soft Moc Pac Centre for getting the right sized Glerups wool slippers for my over-80 yr old mum! I bought 2 other pairs last week from him too and my bf simply refuses to take his Glerups OFF! Haha! They ARE the best.
JJ: The staff thanked me for being nice to them. They were clearly understaffed and experienced many rude customers as the place was super busy despite it being a weekday closing time. I had an easy shopping experience and bought a pair of shoes in the right size all within 10 minutes. I hope Softmoc places more workers as it looks like many customers were waiting to be attended and appear frustrated at the lack of assistance available.
4. Nordstrom - Vancouver
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5
4756 reviews
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Address: 799 Robson St, Vancouver, BC V7Y 0A2, Canada
Schedule: Open until 9:00 PM
Telephone: +1 604-699-2100
Business type: Shoe store
Gilda Loreto Aceituno C.: Mall con tiendas, una gran tienda po4 dpto con muchos productos en mitad de precio. Buena accesibilidad, coneccion con expolina y Canadá line
Andrew Baucom: So sad to see Nordstrom leave Canada. I hope for the best for their team members!!!!
Olesia Trubnikova: It's too messy, probably because of the sales, but there's a wide range of brands to choose from.
A.M. Wolf: Everything must go!!!
André Harold Dancs: Great store, it’s to bad its closing. I bought some nice Tom Ford sunglasses here and thought the experience was great, the washrooms were superb and the waiter at the restaurant was nice and chill too.
mehrsa raeiszadeh: The best place to shop in town!
Victor Law: Sadly, this Nordstrom is closing along with the company itself across Canada. Too bad as they occupied a niche that provided luxury items from just above the Bay to Holt Renfrew.This Nordstrom had very nice items and a great location. It was profitable, too, but the other ones dragged it down.We came during its last days, and the sales were basically 50 percent off. They still had plenty of women's shoes, including ones that my wife spotted for $1000 each before the discount. However, the sheer volume of traffic meant that getting help requires receiving a number and waiting for your number to be called. Plus, the displays have literally been ransacked, and you shop by looking everywhere, including around couches and under tables.We will miss this Nordstrom when they close.
Pam Struwing: Very messy. Overpriced - items were over priced even with the clearance/ closing sale
Nancy Ho: I will miss this place so much. The most friendly sales people, welcoming environment to shop, great deals, and an array of price ranges. Devastated as there is no comparable option in Canada.
Lillian Sun: Got a new bag with 30% off discount!
Nico Harvey: Clearance sale..not much left
Geoffrey Abubakary: Wednesday, May 17, 2023.
Carrie Jeffels: I realize that the store is closing but staff could be a bit friendlier and the discounts could be a bit better.
Elsie Sands: Nordstrom is great, but the Vancouver location is closing. All the fixtures and mannequins are for sale.
Chi T: How disappointing! When I was checking out the clearance sale, I laughed! Even with their so-called clear out sale, i still couldn't afford to buy anything. Come on, Nordstroms! You can do better.
Steven Snidal: Went for the closing sales got some good stuff kinda sad to see it go.
3 1 5 7 3: I shop for cosmetics. Some staff helped.
Jose Antonio Fernández Asensio: Curioso
vishal gandhi: So called "clearance " prices are still ridiculous..
Md. Nurul Afsar: Crazy price. Not enough instock products.
Neda azouji: Good bargains, it’s so sad to permanently close
5. gravitypope Footwear Vancouver - Vancouver
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4.1
115 reviews
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Address: 2205 W 4th Ave, Vancouver, BC V6K 1N9, Canada
Schedule: Open until 8:00 PM
Telephone: +1 604-731-7673
Business type: Shoe store
4worldlovers: ![converse vancouver gravitypope Footwear Vancouver]()
Gravitypope Vancouver opened its doors on West 4th Avenue in Kitsilano in spring 2004. The beautiful shop was a hit from the start. The store quickly gained a reputation for being the best shoe store in Vancouver.
Gravitypope Vancouver opened its doors on West 4th Avenue in Kitsilano in spring 2004. The beautiful shop was a hit from the start. The store quickly gained a reputation for being the best shoe store in Vancouver.
Julia Frederiksen: Good selection of shoes but customer service isn’t great. They’re super slow and don’t appear to want to help
Dhirendra Mishra: Many varieties of footwear are available
Nayyer Souzanchi: Nice
Leah M: Best shoe store ever! Such attentive customer service from the person who helped me (Emma). It is almost impossible for me to find shoes that fit. She helped me find the perfect pair of shoes!
Jake Wilkinson: This store is a jojo refrence, what else could you ask for.
Dawn Allen-Herron: I've loved this shop for years, but now they seem to carry very few shoes in sizes above 9. Disappointing
m chernovka: the clothing store is beside this location.
Lola: Why do you sell shoes with quality issues to me? When I request a pair of new shoes, they still give me shoes with more severe quality issues.$250 can’t buy me brand new shoes in this store.The staff is very kind in general but I am not buying anything from this place.
Chris Kattner: Great staff and service
Brooke Goslin: There was a bit of a mix up in sizes for the boots i bought but the staff and manager did everything to accommodate and help . Everything worked out ! They really went the extra mile to give excellent customer service ! Thank you Gravity Pope !
Katrina Teitz: I was in their west 4th location just last week and cannot say enough nice things about the two ladies that helped me! I was in a rush looking for a specific shirt and needed it for an important job. I was offered many options and was super well taken care of! Definitely give this shop a try!
Justin Gao: Terrible service
brock: After not having the greatest first experience, Bryan at customer service helped resolved my issue very quickly. Thanks a lot, Bryan.
A V: EXTREMELY disappointing. If I could give it minus stars, I would.I recently ordered a pair of shoes from their online store. They arrived damaged.When I emailed them, and provided pictures, they said the shoes are not damaged.. and it’s just wear from other customers trying them on in their stores.These boots have very clearly been worn outdoors and soles damaged (there are literally holes in the soles).. Or Gravity Pope retail stores have rocks for floors.Either way, even if this was the damage just from customers trying them on in store, they are not in an acceptable condition to be sold to customers.So, fair warning. It seems their final sale items means final sale even if damaged.
Joseph Hays: Have come here multiple time as they are one of the few carriers of much of the quality brands that I like in one place. Service is always great. Tried on bunch of pairs of sandals today and Josh, the sales rep I had, was extremely helpful.I’m definitely not easy with sizing and he was super patient and accommodating. Never pressured me into anything. Really with the experience. Definitely will be back next time.
Gloria: I have never spent a penny at this store and will never spend a penny at this store.I went into their West 4th location with my girlfriend one day and she found a gravity pope style shoe in her size 37. I asked if they had a 38. They advised, they’re not available at their Vancouver location but at our Toronto location which they could have transferred over to Vancouver in 1-1.5 weeks. I requested this to be done and they said they’d give me a call when the shoe arrives. I called after a week inquiring if the they were delivered to the Vancouver location yet. Apparently, their system has incorrectly advised that the shoe I had requested was “available” but it was actually sold out. They did not call me to advise of this.Next. They had suggested I try size 37, which they could transfer from their Gastown location. I said sure. Let’s give it a try. I called them back and advised instead of transferring them to Gastown I would go to Gastown to try them on myself. I told them to cancel the transfer order request. The clerk told me the transfer request hasn’t been processed yet. I went to the Gastown location and tried the size 37, they didn’t fit as expected.A couple days later I got a call from their West 4th location that my shoes arrived. I arrived back at the West 4th location thinking that my original sized 38 request was completed (I admit this was my own assumption and probably should’ve called the store in advance to confirm).I arrived at the West 4th location and they had actually somehow ordered the shoe in a 37 which I didn’t fit. The sales associate then proceeded to advise that I misunderstood them! Rude. I said to them. This pair of shoes must be transferred in from your Gastown location which I had already advised your team to not do as I would go try them on myself at your Gastown location. They completely wasted my time. I cannot believe this is their level of customer service and it’s safe to say I will never give them my business.
mike ordonez: My first time in this store and I like it. They are offering different types of brands on boots, shoes, sandals etc for every single look.
Ben Wilkinson: Not the greatest customer service, end up chasing employees round the store to get their attention to try something on. Also don't agree with their no refund policy where you can only exchange/get store credit.
Michelle: Manager came out today and helped me out. Thank you, jordan (:
T.A. Gillis: Good selection
E M: Great shoe store. I would suggest that it has the best variety/selection in the city. Problem, service needs to be better. The retail experience needs to be just that. A Great Experience! The store is busy enough to justify a Great Retail Experience. The shoes being purchased at Gravity Pope are not shoes I would consider ordering online. Feet need to be sized. Shoes need to be tried on. Some customer attention is helpful. The store would probably sell more if customers received more attention.
6. Sport Chek - Vancouver
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3.7
217 reviews
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Address: 8125 Ontario St, Vancouver, BC V5X 0A7, Canada
Schedule: Open until 9:00 PM
Telephone: +1 604-235-5000
Business type: Shoe store
4worldlovers: **Online prices and sale effective dates may differ from those in-store and may vary by region. Selection and availability may vary by location.
![converse vancouver Sport Chek]()
‡Was price reflects the last national regular price this product was sold for.
![converse vancouver Sport Chek]()
†The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. Triangle Mastercard, Triangle World Mastercard and Triangle World Elite Mastercard are issued by Canadian Tire Bank. Rewards are in the form of electronic Canadian Tire Money (CT Money). To collect bonus CT Money you must present a Triangle Rewards card/key fob, or use any approved Cardless method, at time of purchase or pay with a Triangle credit card. You cannot collect paper Canadian Tire Money on bonus offers. Any bonus multiplier is based on the base rate of collecting CT Money (0.4%), and will be added to whatever the Member would otherwise collect, without the bonus. Example: On a $100 (pre-tax) purchase with a 20X bonus multiplier a Member would earn a bonus $8 in CT Money (20 X .4% X $100). The 30X for Triangle Mastercard, World Mastercard and World Elite Mastercard customers consists of the 10X everyday plus the 20X bonus. Not all items sold are eligible to earn CT Money or to be redeemed for. Conditions apply. Visit triangle.com for full program rules and Partner location information. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. CT Money is collected on the pre-tax amount of the purchase. Bonus CT Money collected from online orders will be applied to the Member’s Triangle Rewards Account within five weeks of the purchase date. No rainchecks.
![converse vancouver Sport Chek]()
Annual Interest Rate(s): All charges to your account (excluding cash transactions and related fees) — 19.99%
Cash transactions (for example: cash advances, balance transfers, convenience cheques, money transfers, purchase of travellers cheques and gambling transactions) and related fees — 21.99% (if you reside in Quebec) or 22.99% (if you reside outside Quebec).
For the Triangle Mastercard only: If you are not approved for a card at the above rates, Canadian Tire Bank may still issue you a card at the following annual interest rates: (i) if you are a resident of Quebec, 21.99% for all charges; or (ii) if you reside outside of Quebec, 25.99% for all charges (excluding cash transactions and related fees) and 27.99% for cash transactions and related fees.
Foreign Exchange Conversion: All transactions made in a foreign currency will be converted to Canadian currency at the then current Mastercard conversion rate plus 2.5% (for charges to your account) or minus 2.5% (for credits to your account) when the transaction is posted to your account.
Cash Advance Fee: $4 - Charged when the transaction is posted to your account.
NSF/Dishounoured Payment Fee: $25 - Charged if a payment you make is dishonoured.
Charges for Copies: $2 — Charged when you request a copy of a statement.
Credit Balance Fee: The lesser of $2 or the amount of your credit balance - Charged on the last day of a billing period when there is a credit balance on the account and the account has been inactive (other than any credit balance fees) for the previous 2 billing periods.
‡Was price reflects the last national regular price this product was sold for.
†The Triangle Rewards Program is owned and operated by Canadian Tire Corporation, Limited. Triangle Mastercard, Triangle World Mastercard and Triangle World Elite Mastercard are issued by Canadian Tire Bank. Rewards are in the form of electronic Canadian Tire Money (CT Money). To collect bonus CT Money you must present a Triangle Rewards card/key fob, or use any approved Cardless method, at time of purchase or pay with a Triangle credit card. You cannot collect paper Canadian Tire Money on bonus offers. Any bonus multiplier is based on the base rate of collecting CT Money (0.4%), and will be added to whatever the Member would otherwise collect, without the bonus. Example: On a $100 (pre-tax) purchase with a 20X bonus multiplier a Member would earn a bonus $8 in CT Money (20 X .4% X $100). The 30X for Triangle Mastercard, World Mastercard and World Elite Mastercard customers consists of the 10X everyday plus the 20X bonus. Not all items sold are eligible to earn CT Money or to be redeemed for. Conditions apply. Visit triangle.com for full program rules and Partner location information. The offered rate is exclusive of any bonus or promotional offers or redemption transactions. CT Money is collected on the pre-tax amount of the purchase. Bonus CT Money collected from online orders will be applied to the Member’s Triangle Rewards Account within five weeks of the purchase date. No rainchecks.
Annual Interest Rate(s): All charges to your account (excluding cash transactions and related fees) — 19.99%
Cash transactions (for example: cash advances, balance transfers, convenience cheques, money transfers, purchase of travellers cheques and gambling transactions) and related fees — 21.99% (if you reside in Quebec) or 22.99% (if you reside outside Quebec).
For the Triangle Mastercard only: If you are not approved for a card at the above rates, Canadian Tire Bank may still issue you a card at the following annual interest rates: (i) if you are a resident of Quebec, 21.99% for all charges; or (ii) if you reside outside of Quebec, 25.99% for all charges (excluding cash transactions and related fees) and 27.99% for cash transactions and related fees.
Foreign Exchange Conversion: All transactions made in a foreign currency will be converted to Canadian currency at the then current Mastercard conversion rate plus 2.5% (for charges to your account) or minus 2.5% (for credits to your account) when the transaction is posted to your account.
Cash Advance Fee: $4 - Charged when the transaction is posted to your account.
NSF/Dishounoured Payment Fee: $25 - Charged if a payment you make is dishonoured.
Charges for Copies: $2 — Charged when you request a copy of a statement.
Credit Balance Fee: The lesser of $2 or the amount of your credit balance - Charged on the last day of a billing period when there is a credit balance on the account and the account has been inactive (other than any credit balance fees) for the previous 2 billing periods.
King Ma: Great service, staffs are nice willing to ask me what I need. Great experience spending some time here for shopping. Many great option from their shoes and clothes section. Location is convenient. Free parking available on site.
Andre Leonardo Almeida Santos: I took my skates for sharpening at this store and this was a terrible mistake. Worst sharpening I’ve ever experienced. Skates were so badly sharpened I had to get out of the ice to not hurt myself. I don't know if it is lack of training or simply lack of will but something has to change.
Yuriy Dyomkin: Thank you for your help, Seanne!You did your best today and provide me tons of options, so I will definitely was able to make a decision!Wide range of everything and friendly staff !Highly recommended!
Isis Mak: I take my bike to check, very helpful
Kenny Ting: Good 🙂
Alexander Teh: Marine Drive is the best Sport Chek. Good selection and great staff. They carry a lot more inventory because it is a larger store, but their merchandiser also chooses the items that people want so no junky stuff.
Amy Chuang: Love the idea of picking up your online order at locker
Zac: Waited in the store attempting to get someone's attention for close to 30 mins, barely any other shoppers in store, maybe 5 other people, saw 1 employee. couldn't get help and had to go elsewhere for ski boots worst sportchek I've visited
Natalia Castro: I was crazy around Vancouver looking for a Brazilian jersey to watch the World Cup. It was impossible to find it but I did hear that at Marine Drive I could find the last pieces. I went there and William helped me. He stopped everything he was doing and looked up for me to find the size and model I needed. There was just one shirt like that, probably the last one in Vancouver inside a bin in the back. He did go in the back looking for the bin and the shirt and he found it!! He also helped me to find the other model of the same one I really wanted! Because of William now I can celebrate the World Cup happily with my jerseys and cheer a lot for my country. This is a very important event for me so his help was crucial and I am beyond grateful! Lucky is Sport Check to have such an amazing employee!
Cadz0027: Amazing customer service with Haruin P. Patiently helped me with the card application. Service shop guy was also helpful in setting up binding on my snowboard
Joe Gaudet: More of a shoe and clothing store. Friendly service.
Guy Swain: Ultimately, they didn't have stock of what I was looking for, but the place is well organised and the staff are helpful.
Andrew Brownrigg: Had bought a golf club set from them a year ago. Unfortunately I broke my driver 2 weeks ago. I took it to the shop and spoke to Sarb who filled out all the warranty info and was very pleasant to deal with. Kim ( hope I remembered her name correctly) called me today to say my replacement club arrived. Kim was great, very caring and friendly. I was really impressed with their level of service and how nice everyone was. Thank you!
sahil cheema: Dealt with hockey department worker Shaun. Was very helpful and knowledgeable towards my son who was buying skates! 5 stars
Ryan M: Store employees were rude, told us 5 mins and then 3 mins and then at close that they were closed. Kicking out paying customers.Wanted us out at all costs. Employees also had zero knowledge about shoes which is your main product.
Kyle Eucacion: Really amazing service, a worker named Ryuta helped my son find shoes for school and was really patient with him. Would recommend this store.
Ivan Chan: I purchased a new bike in August, and since then, we struggle to find out why the disc brakes keeps having high pitch squeeling noises. Brought the bike into services a couple of times and even had to purchase my own high end brake pads, and yet the service people there cannot seem to fix this problem. I think I will have to bring the bike to the specialized bike shops and pay them to solve this problem.
Colm Nolan: The staff were very helpful today and changed a tube on my bike in less than an hour
A R: such a great shopping experiencegreat staff, eager to help and very knowledgeable
ricky au: No golf selection like the Richmond center store. No attending staff as well to assist.
Freddy Huang: Well trained staffs. Good selection.
7. Nice Shoes - Vancouver
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4.8
100 reviews
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Address: 1707 Grant St, Vancouver, BC V5L 2Y6, Canada
Schedule: Open until 6:00 PM
Telephone: +1 604-558-3000
Business type: Shoe store
Faithe Notheisz: The very best customer service I've had in my life. I've recommended to friends in real life too
R Lepage: Purchased a pir of boots online Monday night. The store shipped the order right away Tuesday morning via Canada post. We received our order on Wednesday. The boots were packaged nicely with tissue paper, perfect as they are a gift. Incredible customer service from Glen!! Most stores have zero customer service. It was so nice to deal with him. Will definitely shop here again
Andrew Jacob: I'm glad Nice Shoes exists! I was looking for an animal-friendly winter boot with excellent grip for icy hills, and the Vegetarian Shoes Ice Patrol MK2 should do the job nicely. Now that I know vegan footwear exists, I'll likely be buying all my footwear from Nice Shoes. Delivery to Ontario went well considering the flooding situation in BC, and the boots arrived well-packaged along with the accessories I ordered along with a handwritten note.
adragonzord: Dale was great! I got a new vegan belt and it should last a long time c:
Brenda Orendain: It was very nice to be there for the first time. The boots I bought are amazing!!!
john boris: Our go to place for footwear.
shannon elmitt: really great shop/ the selection is great. I got a classic pair of oxfords that they ordered in for me and a buuuunch of the vegan chocolates. Why buy shoes from anyone else when you can support a great local shop!!
colleen Bruce: Nice shoes really lives up to its name! I have been supporting Nice Shoes since its inception. Every shopping experience has been great for customer service, selection of footwear and name brands. It feels great to support this company while supporting my desire to wear vegan footwear. Thank you Nice Shoes and congratulations on your new location!
Ellen: This is my favourite place to buy shoes! The owners are so kind and helpful, and truly care about providing a wonderful shopping experience. All the shoes I've purchased here have been such good quality. Previously, trying to find vegan shoes was such a struggle, and the ones I purchased never lasted. The boots, shoes and heels I've purchased here have all lasted for literally years now, and are still going strong. It's the only place I buy shoes now! Plus, they have chocolate-- who can resist a side of vegan chocolate when buying new shoes??My Will's Vegan Chelsea boots (photo) are my favourite purchase from Nice Shoes-- I had been looking for vegan Chelsea boots for years when I discovered this pair, and they've been amazing! My husband's boots are also shown-- he's had them for about 7 years now!
raspberryplatypus: I really enjoy their in store shopping appointment system for covid. It allows you to notify them what shoes you'd like to try, really saved me time and i was able to get a nice pair of vegan work boots(which are hard to come by)Also they were very nice and helpful. Great little shop
m c: I absolutely Love this place. Affordable footwear for the awakened human. Vegan is my primary go to when purchasing ANYTHING.Th8s place provides a wonderful selection and a variety of styles. Bravo to the owners for having a business based on Ethical Living!!!!!I'm vegan for them all of them!!! TGIV🐵🐕🐺🐈🐴🐮🐂🐷🐏🐐🦒🐘🦏 🐀🐿🐻🐼 🦃🐋🐠🐡🐙🐚🐋🐜🐝🐞🦗🕷🦋
Jstance Wstance: This is a great local vegan, family owned store. They carry nice quality, stylish shoes, sandals, bags, and other accessories.I highly recommend visiting if you're looking to buy products that weren't created through the suffering of other animals.
Tyrone D. Barnes: Great customer service, great prices. They even helped me get the best price after I had bought shoes. Highly recommended. Anybody mention they are vegan??
Maciej Pokornowski: Vegan shoes are here
Stephanie C: Online purchase - shipment was quick and trackable through Canada Post, all shipping materials were recyclable, and the boots I bought are gorgeous!
Maxwell Lenko: Friendly, helpful service. Smaller store size means they might not have your size in the style you want, consider calling in advance.
Brian Kingston: Good selection. Helpful staff. 100% vegan shoes and also wallets, belts, bags, etc.
Tracie Callahan: Nice Shoes shop really offers a nice shoes! It was my first time when I bought my first black rubber shoes that caught the interest of my sister. She took it and asked me to give it to her. They offer a good quality products with a reasonable prices. I would surely recommend this shop. Every time I decided to give gifts for someone, the first thing that would come up in my mind is shoes, because I love shoes, and I would buy it here. All the products are perfect! Plus the accommodating and kind seller really add to my interest in this store. Thank you so much!
Donald Lenz: Like the shoes
Terry Davis: I have purchased from Nice Shoes three times. Always receive quality product as vegan shoe options are limited in my area. After wasting a lot of money on discount shoes that wear out after a few months, glad I finally realized that spending extra is worth it. A great online shopping experience and will definitely buy from them again.
Mel M: Good selection of vegan friendly shoes and belts
8. Six Hundred Four - Vancouver
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4.8
78 reviews
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Address: 151 Cambie St, Vancouver, BC V6B 4R3, Canada
Schedule: Open until 7:00 PM
Business type: Shoe store
Darren Ho: Good quality products, speedy shipping and proper pricing! Only drawback is the customer service, sometimes takes days to get any response. I understand they are busy and with covid its been harder to work but you can atleast get someone to answer emails from home!
S Duffy: First and foremost, the shoes I received are BOMB! My mom bought me a pair of Def Leppard’s On through the night, shoes. They are more fabulous in person, than in picture. Quality is awesome, packaging awesome.The reason for the one star, is the terrible customer service. I get that the physical site is temporarily closed, but per the website, they are still open online. If you’re open online and shipping, you should also have customer service available , in case something goes wrong. In this case, it did and we have heard from NO-ONE, despite trying to contact them, multiple times.My mom accidentally ordered the wrong size and I wanted to do an exchange. She reached out several times, weeks ago! I reached out several times and nothing! I tried email, WhatsApp and their form online. Nadda, zilch, nothing!Their merchandise is not cheap, so I expect a lot more in terms of service.As a side note, it’s my birthday. My husband ended up also getting me a pair of shoes, from the Def Leppard collection. Luckily these fit!As much as I love Def Leppard and their entire shoe collection, I won’t be spending anymore money with this company.
A M: This is a great place, they could even charge admission. But it’s free. If you like shoes, this is an absolute must-see.
che chon: I saw the store while I was checking out the steam clock in Gastown. Sneakers are a love of mine so I was hoping to find something unique. I was not disappointed, the art on the wall and the shoes was beautiful. Definitely worth a look. I bought a pair of shoes that was made in collaboration with the rap group Cypress Hill. They were INSANE. Love them!
Ilyssa Haffner: I loved everything about visiting this store! From the sales associate explaining how the shoes were created to assisting me with picking the perfect shoe (which was so hard because I wanted all of them!) to the packaging, the experience here was great. Shoes and art in one store; what more could someone want??
Randy Manion: I happened into this store with a couple of friends, not knowing what it was, and left with three pairs of shoes between us. We had to exercise some self control to only purchase one pair each, as there were so many styles and colors we liked. I could have gone with any of a dozen of their awesome limited edition kicks. The customer service was fantastic as well. After getting back to Brooklyn with a nice pair of Carson Ting high tops, the compliments came flying in. Check this place out if you are in the neighborhood.
Joshua Murdoch: I love my kicks from Six Hundred Four. James is the owner and he's a personable guy with great vision for building the arts community in Vancouver. My shoes are super comfy and I walk in them all day long 5 days a week. Go and check out the gallery and pick up a very unique pair of shoes. You'll be glad that you did!
Götz Graf: One of the best places in the world to get high quality sneakers. Bought a pair yesterday after three years of dreaming
Jonathan Rioux: The boutique is a little hard to find in the middle of Vancouver's tourist area, but is well worth the search.The website can't do justice to how they organized the store. It feels very exclusive and the shoes on display are really front and centre. The staff is incredibly friendly and knowledgeable, and were able to answer my many questions.The purchasing experience was incredible, and the shoes are as comfortable as they are beautiful. I also find them well priced, considering the material and attention to detail.Bonus points: you can filter the website to show only the models available in your side. This is sheer genius, and I can't imagine why other boutiques aren't doing this already. The shoes run a little narrow (similar to a dress shoe), so I'd size up if you're in between sizes.Will purchase again. Often.
mehul marolia: Shoes can be a blank canvas to feature so much art...
Ariadna Tomas: Amazing shoes, the designs are beautiful! Great service as well.
Vincent Amann: Very kind people and beautiful sneakers with a unique design
Jonah Kowall: Interesting concept, but the shoe quality was not that great.
Hayley Young: Incredible shoe shop/art gallery! Highly recommend for something different and some one of a kind shoes
Jolie Leung: Very unique place. Must stop at this place to see what they offer. Artwork by local artists are displayed, and imprinted onto shoes with the intent of being worn out displayed. Products include digital prints, shoes, and bags! It's fun pinpointing where in the artwork a part of the door came from. Each pair of shoes is also engraved with a unique identifier!
Haris Ramic: Great shoes with great story and support for local artist and community
Kristy Suik: This is a definite must see place in Gastown. They partner with local artists to create original art work and collaborate on designs of footwear that reflect and capture the art. Limited runs of each pair of shoes are made and are put in display in this new age Gallery / Shoe Shop.
Maki Yanagita: とてもおしゃれでハイセンス。ここの靴を履いていると色んな人に声をかけられます。ただ、いつも行くと買いすぎてしまう。。コレクション用とお出かけ用どちらも欲しくなってしまうずるい靴です。
Jenna Scholten: Hebben er uiteindelijk geen schoenen gekocht, maar wel een enorm leuk gesprek gehad met een medewerker. Vriendelijke man die graag vertelde over de stad en waar we nog meer schoenen konden kijken. Schoenen waren erg gaaf, alleen zaten we helaas door ons vakantie budget heen :-p
Mark Hislop: Awesome and unique store. Owner was a laid back and happy to answer any questions I had about the store. Even if you're not into shoes, its definitely worth checking out.
vienne chan: I love my six hundred four high tops! I have several pairs and always get compliments on them when I wear them. They are super comfortable and I can walk all day in them. I have also been pleasantly surprised by how well they have held up as most shoes wear down in the heels pretty quickly for me, but there is very little wear after months!Totally recommend stopping at the store, every shoe is so beautiful!
9. Sport Chek - Vancouver
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3.9
1166 reviews
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Address: 788 Robson St, Vancouver, BC V6Z 1A1, Canada
Schedule: Open until 8:00 PM
Telephone: +1 604-687-7668
Business type: Shoe store
Eliza W: Missing order and no response by customer service.Ordered for online pickup. Item is missing (I got an error message) and when I checked my order status, it says that it was picked up. I've contacted them via email and they did not respond. Instead, I get an email about a return request. I respond to my initial email clarifying that the item was never received and still no response.
Negar Mojri: It was the biggest branch I have ever seen both in Toronto and Vancouver. They have a lot of different models, specifically for shoes. The staff were so professional and approachable. I'm so happy to find this branch. 🙂
Noah: Was told that they "do not sell ice skates" before later checking the website and seeing that, no, this store location has plenty of ice skates in stock. You would think that if an employee doesn't know, they would just say they don't know...
H Drew: Just went in to get a new pair of running shoes and couldn't find an employee to help. One lady said "not my department" and walked away. 2 other guys having a conversation and avoiding eye contact. Just put all the shoe sizes out on the floor if your employees can't be bothered.
Tim Fröhle: I bought a pair of shoes, which had a manufacturing defect. After months of trying to find a solution with the social media customer care team, they ignore any request. The shoes are useless now and the manufacturer claims that I need to get in touch with a dealer where I purchased the shoes from - ping pong at its best, on the back of the customer :((
King Ma: It's a huge store with three floor of different selection. Staffs are nice willing to ask me what I need. Great experience spending some time here for shopping. Many great option from their shoes, gears, and clothes selection. This location is hard to find parking.
Lorna Taylor: Sportchek has been a go to for us, but we have struggled over the last 3-4 months to get a refund for an online order. A bunch of emails and phone calls later, and still no refund and we didn't even see the item either.
T B: They removed their hockey section. Three whole levels of shopping and no hockey stuff. There is now no place in downtown Vancouver to buy equipment.
MANMEET SINGH: Excellent customer service by cashier and I am very satisfied with the service. I will recommend everyone to visit this sportchek rather than others.
Lucky Anagnostou: Downtown Vancouver Robson Sportchek: Excellent service from the bike shop on short notice always!👍👍Thanks to Yury(Russian)/Aladdin?(Middle Eastern). They both work on the third floor as bike mechanics and they’re both unbelievably knowledgeable, friendly, quick and efficient! I’d rate them both as 11 out of 10 for customer service!👍👍✅😊👌
Grace: Good experience here! There are a lot of staff, so it’s fairly easy to find someone for help (though they might be busy helping other customers). The staff were very helpful, and helped me order the clothing I wanted online since it was out of stock in store.
Vinson Tam: I went into Sportchek an hour before closing looking for ski boots and Walt went above expectations to get me setup. Even though he was managing 5 other groups and attending to other store matters, Walt was able to help me find the right ski boot according to my comfort and ski experience. If anyone is in need of ski/snowboard gear, go find Walt on the 3rd floor.
Xiao Ming LI: It was so weird, today I made a phone call to ask hold one pair of shoes for me (because only 3 left). The lady over the phone said no on hole service. But January 29 I did make a phone call , they did hold for me.
Jordan Chu: Hamid & Walt exhibited exceptional service to me on 01/29/23. They both worked very diligently and swiftly for a rush order at the service shop. Thank you both.
Kealan Branellec: Quick shoutout to Hamid the bike technician who tuned up my bike.Quick, professional, and amicable service !
Aldo Jordan: Very helpful staff.
ayy lmao (Swookie Games): Mark on the shop floor was excellent in his service. Friendly, informative and super helpful
Mindy Ambrose: This location is always quick to get in and out, no long lines, attentive fitting room staff... all around positive experience.
Rick Nunes: Guy at the Robson location is a good employee, went out of his way to help me out.
Troy Tyrell: It's good
Blanca Bonvehi: Finally I didn't buy anything but the guy that was helping me with the winter boots was super nice and patience! Great staff!
10. Sport Chek - Vancouver
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3.5
413 reviews
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Address: 18 W Broadway, Vancouver, BC V5Y 1P2, Canada
Schedule: Open until 8:00 PM
Telephone: +1 604-874-6530
Business type: Shoe store
dylan law: Poor selection of shoes and the sales people are immediately at your back as you walk in. Also the free parking is really poor. If you have an oversized vehicle (I’m talking even a car that’s bigger than a Prius), good look getting in or out. Plus the signs everywhere explaining how bad the theft is is a deterrent.
Andres Gomez: Nikolas was very considerate and helpful. He offered to take the boxes for my shoes and asked us if we knew where the parking was. No one does that now a days. Please send our thanks!
Christopher Blazina: Good place for shoes and sporting goods.
Josef Khamis: Great service! Maneesh was very kind. Would definitely come back again :)
Sheri Briggs: They have a huge selection and staff is really friendly and helpful.
Danitza Sánchez: Tiene stock de cosas que no hay en el centro, pero es mucho más pequeña, más desorganizada y menos ordenada.
Don Andrews: Was shopping for socks and didn't find what I've bought for the past 2 years...but happy to report I found alternates. Socks are important
A Harris: Not enough staff in the shoe area.
Grace BricVal: Worst client service ever in Broadway St, store, this is my worst experience in a store so far, people don’t waste your time in this place, employees are so rude when you ask for something and completely useless, better go to Marks or Mec.
Onyeka Okongwu: asian guy working there was really rude to me and staring me down. next time i see him i'm gonna let him know whats up and we can bring it outside.
Maggie Tomlinson: Had a great experience. Needed to get my skates moulded, an a nice older man in their skate department helped me right away and even gave me advice for their parking as I had no idea the store had underground customer parking. He was a great help! Thank you.
Ashley: Sparse selection at this location and I heard two employees talking to each other dropping F bombs during my recent visit
Keenan O'Flynn: Staff were helpful but the store is a mess of unlabelled products
P: Like so many, many, many reviews - the service when calling in was brutal. Absolutely no bedside manner on the phone, and the tone and pace of the individual's voice suggested that speaking to a customer was the "last" thing he wanted to do. With hundreds of poor reviews - does the executive and ownership even care? Apparently not. Strongly suggest that you shop elsewhere to send a message to such apathy.
Arvin Asadi: Yikes, this has to be the worst Sportchek location in existence. I certainly hope it can’t get worse than this. Terrible selection and the little bit of merchandise they do have is poorly stocked and disorganized. This store doesn’t even seem real, it feels like a front or a warehouse where they send all their discards. It’s purely an afterthought. Sportchek, you should just close this one down.
Panada Y: They close before 8pm just for going home earlier….I just need to pick up not even need to pay…good job… made my bad day
Alan: friendly and helpful staff. I needed help looking for something I saw that was advertised on the Sport Chek website and asked for assistance in looking for the items. Staff went round the store looking for the item for me.
Brittany: Exceptional customer service in the ski and snowboarding department - on a very competitive block to buy alpine ski gear and equipment.Andrew and Andy (technician) were helping me choose skis, ski boots, poles and a helmet. They were incredibly helpful, knowledgeable and attentive, and provided guidance while letting me be a semi - picky customer. They weren't pushy, just helpful.The payment systems were failing us when I was trying to pay (which took some time), but they managed and were helpful in the process. (Advice to head office: Upgrades are needed to the payment system in the Snowboard/Ski shop)A very delightful experience overall and I can't wait to try out my new skis! Thanks for your help guys!790#
John Busswood: Great sale prices and helpful staff. I had an issue on shipping that they took care of for me with no charge and were very accommodating. Thanks Sports Check!
lucy skipper: Excellent customer service. Very helpful when needing to do an exchange on some runners.
Hway X: I had good experience with the store in Victoria and thought I’d try it out in Vancouver. Worst layout and impossible to find what you need. Also, been wondering in the shoe section for “years” trying to get someone to help me find a pair of shoes and nobody bothered to ask.
11. Little Burgundy - Vancouver
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3.7
28 reviews
12. Vans - Vancouver
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4.3
171 reviews
13. Champs Sports - Vancouver
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3.6
55 reviews
14. Foot Locker - Richmond
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3.8
64 reviews
15. Nike Robson - Vancouver
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4
273 reviews
16. gravitypope Gastown - Vancouver
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4.6
16 reviews
17. B2 - Vancouver
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3.8
22 reviews
18. Winners - Vancouver
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4.1
2271 reviews
19. Sport Chek - West Vancouver
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3.4
171 reviews
20. Browns - Vancouver
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3.5
40 reviews
