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1. West Coast Tropical Bird Studio Inc - Vancouver
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5
133 reviews
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Address: 1952 W Broadway, Vancouver, BC V6J 1Z2, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-733-6246
Business type: Pet supply store
Myth Fey: Fast and efficient
Tate: Keeps getting more and more expensive. Items have gone up $300.00 to $800.00 more than they were a year or two previousKinda crazy I was gonna buy a $800.00 cage but bow that it's 1,300 or 1,600 plus....solid no thanks
Bev Kenzie: I have shopped and purchased products over the years when at coast. Such fabulous products and customer service. Highly recommend
Geneva L.: The Asian lady working there seems unnecessarily angry and paranoid. She is often mad and aggressive for unknown reasons. For example, she:-whips paper away aggressively at the cashier-glares at people and asks in a very angry tone “do you need help,” and then a minute or two later, follows you and glares at you, making it obvious that she’s looking you up and down for a few seconds, thus making things super awkward (why would anybody ask her for help when she speaks in an angry accusative tone?)-says things like “I’m not the only one working here” when you’re ready to pay for something and she’s working on stacking something else at the cashier-tells the other junior guy working at the cashier that he needs to get me to pay for an item that I already paid for when I was holding the item walking around the storeShe scares people away and makes people feel like they shouldn’t ask for help or questions. I think she often assumes people are guilty before they are proven innocent and is paranoid of something or someone. I wanted to stay longer in the store to find a stringy toy for my pet bird, but was scared to stay longer by her unnecessarily mad tone and demeanour, and thus I couldn’t peacefully pick a toy.
Daniel Valdivieso: Best place to buy birds food and accessories
Derek Jay: looks like there's a lot of accessories for birds. unfortunately they don't have any pets in the store.
Ken Leung: Lots of variety!
Michelle Yang: We arrived at 5:28 p.m. to purchase last minute items at the rear door. I found it is locked and there are still 2 mins before the posted store closing time. As an eager customer, I knocked on the door once, waited a few seconds and knocked again. When I almost decided to give up, someone came to answer the door. Before I could say I am sorry for the lateness but that I needed to quickly get a bag of bird food, the store staff impatiently and angrily blamed us why we came at last min. I explained we just wanted to quickly grab some bird food. She let us in very unhappily. We finished paying right at 5:30. On my way out, I said to her "you were pretty angry at us", hoping to ease the situation. She then started to blame me again in a very rude tone....I've never encountered such a rude staff in any store before. To let customers in or not is up to the store, either way I do think they should treat customers nicely. I am wondering whether she knows what customer service is about, how to treat customers in a proper way, no matter what the circumstances are.
Shanny Jones: Went here with the family.Lots of toys way over priced. As I was paying there is two wood toys one half the size of the other same price.. .. Asian lady maybe the owner is extreamly Rude! Says yeah if you don't like it you don't have to get it. I said I'm already buying it! She said don't buy it if you don't want to. I said I'm buying it! Then she said if you don't want it it is ALL final sale! Whole store is final sale! No returns on anything!Half of there food is expired or has bugs in the bags! Amazon is cheaper faster and doesn't treat you like a peice of garbage! Will no longer be supporting this bird store! Please don't support a store like this!! Sad sad store!
Greg Christopher: Good selection, knowledgeable staff. I always enjoy a pleasant and relaxed shopping experience when I go there every 6 or 8 weeks for bird supplies.
Jane: they do have a great selection of foods and toys and accessories.However, be careful! The foods that are 50% off were expired 6 months ago or more than 1 year ago. I think it is okay to sell bird foods that are expiring this month or next month, but if it is already expired more than 6 months or even 1.5 years, and still charged 50% of the original price? I hope buyers should be careful about the discounted product. Check the expiration date!
Irene C.: Brought my bird to the vet for a checkup and went to check out the store while I was waiting. Did not leave empty-handed, so much toys, perches and other goodies! Also, the staff were kind enough to move a cage in front of an outlet to let me charge my phone since I was going to uber home and my phone was dying.
gentile david: Probably the best bird's store in the city as you can find pretty much everything you want... (They have a very large choice of cages, toys and food...)*BUT* I'm not sure who is the real owner of this store as I have seen in 10 years a lot of different people working there. (Maybe the veterinary upstairs is the real owner 🤔)Because those people who work there right now are pretty bad...I used to get very good advises and recommendations by the sellers there but not anymore. They just don't know most of the time...
Audrey Guo: I bought bird food in this store for more than a year, and today I suddenly found that the sunflower seeds in it were moldy. This kind of food was recommended to me by the clerk, and I don’t want to go to his house to buy anything again.
JD C: I have been shopping here for years for the great bird food and knowledgeable staff. It takes me an hour to travel here since I live in Richmond but the trip is worth it.
Tiana Hart: Lovely place. I live on the island but whenever I cross over I make a point to stop here. Love that there's a place to get plenty of toys and such for birds. I got my cockatoos cage here and it's perfect for him too
E J Wakefield: Great place for all your feathered family & always knowledgable staff we go especially into Vancouver because we trust them to have the best choices ,,🐦🐤🐦
Julie Qiu: Terrible experience with this pet store. I bought a bowl and found it unsuitable for my parrot's cage. It's unused. I came back to return it 3 days later. They just told me no return or exchange. However, nobody told me this when I purchased it. I admitted that I was in a hurry to purchase and I did not notice the final sale in the receipt. I am very disappointed that the owner is so rude to their client. He just told me that I could donate the bowl. This final sale policy is unreasonable and I will not buy there again.
Deanna Kohl: I was in store picking up my order today. Had a very pleasant young man help me. He's new and I hope he stays!
David Grgic: Store has become too cluttered.
chelsea birrell: Great selection of food, toys, perches, travel cages and bags. I had checked out a couple cages online, called to confirm they had the cages before I made the hour trip. I cannot remember the name of the gentleman who answered my call, but he did confirm they had the cages, and made suggestions based on his personal experience (he owns the same type of bird). The cages are in perfect condition, reasonably priced, and no hesitation to help bringing it out to my car. In the moving process the seed catchers were taken out (I bought a floor model), and got left behind at the shop. I called and left a message once I made it home and realized they'd been forgotten (after hours). I received a call the next morning to follow up about the seed catchers, and immediately offered to mail them to me. They arrived via FedEx the next day. 10/10 service, I shall be returning for future bird-related needs.
2. Noah's Pet Ark - Vancouver
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5
167 reviews
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Address: 2886 Broadway W, Vancouver, BC V6K 2G7, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-736-9517
Business type: Pet store
Kevin Sheu: Very helpful and friendly staff.
Benjamin Niemann: Healthy fish, good service, fair prices for aforementioned fish, and the best plants I’ve found in Vancouver.
Nolan Males: I really like this place. It is super fun. I really enjoyed it.
bronwyn kroh: Such a great pet store with lots of selection for the size of it. It has been in the neighbourhood for as long as I can remember. I got my gerbils from here, and I even like to come here just to look around
Tara Osan: the owner is so knowledgeable and helpful! the store is lovely and he really seems to care about the animals. i had a great experience❤️❤️
Enoch: Very local pet store! A tiny bit cramped and a bit pricy but it is what I expect from west end.
Jayden Gross: Got ourselves some sweet shrimp! Staff at Noah's Ark are very friendly and knowledgeable.
Mia Waters: Support local businesses! This is the best pet shop in town. Theyhave a great selection of small pets and everything to care for any pet. The store is family run and the owner is really friendly.
Courtney Fullerton: Owner is super knowledgeable and carries a wide variety of healthy, cared-for critters. The store though is very cramped and crowded and it’s hard to find what you’re looking for, as it’s often busy and you can’t always ask staff (as it’s only ever him there)Unique selection of animals though; also, that do not appear to be from mills, or otherwise bad environments
Wesley Degear: The owner is an amazing guy and I highly suggest supporting this business over any big brand pet store.
Jessica Dhaliwal: So sweet this place made our day this morning 😻
Justine Thomas: Found this place while looking for frozen rats, now I always buy them here. They have a good variety of sizes and the rats are in pretty good condition. The store is a bit small but they do carry a lot of pet supplies for many different animals which is great. I've only ever seen one employee there and he's always great and very helpful.
Javier Etcheverry: Amazing
Angela Springer: Graham=So helpful, and so much knowledge!!
edgar clark: Great store. Knowledgeable Graham has just about anything you could need, and amazing prices
Lisa Brooks: Great store, Graham is awesome - so knowledgeable about small pets, fish and reptiles. Please support this local independent store, or it will disappear!
Holly A: Super cramped store. I was so excited for a local fish store, but the store is tiny and overfilled. You can barely turn around in the aisle, let alone have 2 people in the same aisle.The fish tanks are excellently cared for though and the fish all look very healthy. They just need to remove the clutter and it would be a lot better!
Nafeesah Karriem: Staff member was not helpful. He seemed irritated that a customer was in the store. Store was very dirty and smelly
Eliza Marks: We dropped off our rabbit for boarding at this pet shop from July 18-July 29 ( while we are away). July 28 we got a call from the owner stating that our rabbit died on the weekend(due to heat exposure) According to him, he forgot to leave the back door open for ventilation and did not open his store all day Saturday(for some weird reason). My family is very upset, First, he did not informed us until after several days it happened and second, the incident could have been prevented if he opened his store/business as advertised. This is pure negligence.... I sincerely hope this will not happen to anyone else.
firstt3nor: Not nearly as knowledgeable as some of these reviews claim. Unsure about many common species. The one thing that stood out was the unfriendly attitude.
Oscar Gutierrez Anguiano: surprisingly wide selection in fish and aquarium supplies. great service!
3. Wild Birds Unlimited - Vancouver
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5
158 reviews
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Address: 1302 W. Broadway (at, Birch St, Vancouver, BC V6H 1H2, Canada
Schedule: Opens at 9:30 AM
Telephone: +1 604-736-2676
Business type: Hobby store
4worldlovers: ![places to buy birds in vancouver Wild Birds Unlimited]()
Hummingbirds are often called, "the jewels of nature," and it's no wonder! From their diminutive size to their aerial acrobatics, hummingbirds are always fun to watch and their arrival is one of the most exciting parts of spring and summer. On top of that, mother hummingbirds are probably the best moms of any bird species because they raise their young without any help at all from their mate.
![places to buy birds in vancouver Wild Birds Unlimited]()
For Mother's Day this year, give your mom a hummingbird feeder from Wild Birds Unlimited. It's sure to be the best "jewel" she receives.
![places to buy birds in vancouver Wild Birds Unlimited]()
*Valid in-store at the participating store(s) listed or by shopping online. One discount per purchase. Offer not valid on previous purchases or sale items. Offer valid thru 05/14/23
Visit our store to see the great variety of gifts for Mom. Tableware, linens, new bird baths, binoculars and more.
Active DSC members will receive a complimentary bottle of Hummingbird Feeder Fresh Nectar Defender.*
*1 bonus per customer. Must be active DSC member at Vancouver location. Offer valid 5/1-5/14 2023 while qty lasts. Offer valid in store only.
NEW! Window Gems - Help fledgling birds and migratory visitors navigate their way.
Window Gems are a decorative and effective way to prevent window strikes.
They break up window reflections and warn birds away. Prismatic Gems create rainbows when in direct sunlight.
Easy to apply, last a long time, reusable and never fade. Available in a variety of shapes - Hummingbirds, dragonflies, butterflies and more.
Hummingbirds are often called, "the jewels of nature," and it's no wonder! From their diminutive size to their aerial acrobatics, hummingbirds are always fun to watch and their arrival is one of the most exciting parts of spring and summer. On top of that, mother hummingbirds are probably the best moms of any bird species because they raise their young without any help at all from their mate.
For Mother's Day this year, give your mom a hummingbird feeder from Wild Birds Unlimited. It's sure to be the best "jewel" she receives.
*Valid in-store at the participating store(s) listed or by shopping online. One discount per purchase. Offer not valid on previous purchases or sale items. Offer valid thru 05/14/23
Visit our store to see the great variety of gifts for Mom. Tableware, linens, new bird baths, binoculars and more.
Active DSC members will receive a complimentary bottle of Hummingbird Feeder Fresh Nectar Defender.*
*1 bonus per customer. Must be active DSC member at Vancouver location. Offer valid 5/1-5/14 2023 while qty lasts. Offer valid in store only.
NEW! Window Gems - Help fledgling birds and migratory visitors navigate their way.
Window Gems are a decorative and effective way to prevent window strikes.
They break up window reflections and warn birds away. Prismatic Gems create rainbows when in direct sunlight.
Easy to apply, last a long time, reusable and never fade. Available in a variety of shapes - Hummingbirds, dragonflies, butterflies and more.
Julian Worker: Great place to buy suet, seeds, and feeders for birds plus gifts for humans including books, socks, cards, and mugs. Don't forget to say hello to Dodger the Cat.
lulutileguy: great service and selection one stop get all you need.Of course it is Chickadee approved
Olga Milman: Great store and service. You can find there anything you may or may not think of. They will also provide you with information on ain't wild bird you wish. Love it.
Mediocre AthleteClub: This is one of my favourite stores in Vancouver. Really knowledgeable staff, great selection of bird feeders, food, gifts, books etc. it’s so lovely to see stores like this and is a much better experience than a department store. I loved the Christmas bird food wreaths!
Edward S: Good selection of bird feeders and food. Prices can be high. Wait for limited price promotions.
Bumblebee: Cute store with a a lot of products. Friendly service. However, I found the products to be overpriced. I wouldn’t be back based on the price points. Dodger the store cat was very friendly!
May Malek: Best place to get great quality bird seeds for birds of bc, as most oet foods and stores carry the American one or the ones mainly good for east coast.The only star down is the price
Julia Hornyak: Very friendly and knowledgeable workers. I love the seed wreath and 2 minutes after it went up the Chickadees were eating it! Thank you! 🐦🐹
IIris Kerr: Best place for all your bird supplies, wonderful gift ideas ad very helpful and friendly staff
Cecilia Macphee: Top quality bird Food
Janet Digby: Great service!
Catherine Cordoni: Love the unique products!
Jade Konechy: Cute cat shop 10/10 would pet again.They were patient with a noob at birding and let me fiddle with binoculars before purchasing, other reviews state they’re expensive but they seem fine for the location they’re in.
Marika Piehler: Friendly staff, huge selection of bird food options and a plethora of bird-related knick knacks to browse make this store a pleasure to visit.
Michael Moriarity: This store supplies a wide variety of ideas to provide a supplemental food source for birds..the staff are always helpful and keen to supply answers , especially during the cold weather occasions…ideas on how to attract birds successfully and safety..
G H: Extremely knowledgeable, friendly, and helpful staff. We're novice birdwatchers and they are so generous with their expertise, giving us lots of advice and recommendations as well as suggestions for future. We always leave very satisfied with our purchases and never feel "over-sold." Good quality products, well designed and manufactured.
Mark Harrison: Amazing place. Super knowledgeable staff. I love the fact that a lot of items are made local. Highly recommend
matty harris: 🦆🦅🐥🦉
Milo Dron: I didn't know I was into birds, but the amazing enthusiasm from the staff must have rubbed off on me. If you are into birds they have everything, if you aren't, talk to the staff and see where it takes you.
Camille D: Amazing selection of products and they have friendly staff :)
Michael M: Rude staff. I was hurried out of here because "it's 10 minutes to closing". It doesn't take me that long to pick out a bird feeder. But I'm also not going to stick around to make a purchase if that's the attitude.Maybe consider a sign that says "no entry 15 minutes prior to closing" if your staff absolutely can't stay a moment late.
4. Wild Birds Unlimited - District of North Vancouver
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5
61 reviews
5. MrPets - Vancouver
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4.1
510 reviews
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Address: 1710 Commercial Dr, Vancouver, BC V5N 4A3, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-872-0115
Business type: Pet store
eric laidlaw: Excellent service and great pricing. They're really good at being an integral part of the neighborhood! A+
megan moore: staff was helpful and the associate I spoke to was very knowledgeable. not a huge selection of small animal toys/ hides, but a good selection of food.
Donna Lee: Happy
Don Andrews: We walked 15 blocks to visit Mr Pets and it's worth it. Good selection and they're always quick with a treat for our doggo🐕🐶
Sophie Walters: Great pet store and friendly staff. They even let us try on dog sweaters and give treats out that meet different dogs’ dietary restrictions! Love!
Emi B: My go to independent pet store for my mice/hamster! They have well priced mealworm/superworm/crickets and the staff is very friendly. They reliably carry Versele-Laga which is my favorite brand for rodent food but it's hard to find sometimes. They also have a huge selection of treats and enrichment toys you wont find at chains. I get paper and timothy hay bedding, lately the paper ones have been rotating out brand/colour/size wise, but they're always low dust and good price for the largest volumes. They only carry ethical cage sizes and the adoptable birds/rodents they have in the back always have care notes if they require to be in a bonded pair or with an experienced owner. They really know their stuff and there's always a cute dog to pet when you stop by. Highly recommend!
Tori Smallwood: Friendly staff! Super honest and educated about their products.
Rukshila Dufault: I had made an error in an online order. The management team was extremely helpful at finding a solution for me - I greatly appreciate the time they took to help me fix my own mistake
Coco: Works for getting live food but always long wait times despite a good amount of staff on hand
Malcolm: Do not shop at this store. If you park and shop with them you will be ticketed by diamond parking. Check out diamond parking a reviews. When I spoke to the store about the ticket they did not care.
Raymond J: After today's visit I changed my 5 star rating to a 1 star. I was treated by an older female employee extremely rude and full of attitude. My car was blocked along with the vehicle parked beside me in the back of the business by a truck delivering to Mr. PETS. She was hanging out back smoking chatting to another fella. I asked how long will the driver be. She said," how should I know who are you!!! I said I was a customer. Ishe went silent as I think I may have caught her off guard that i knew she was an employee and walked away......Honestly, and its only my perception of her, but her wavering body motion and aggressiveness towards me....I think she was high on something. But rest assured, I will not be going back to this store.
Oliver Anderson: Wide selection of pet supplies and well informed staff elsie was very helpful and knowledge when it came to helping me with my cockatiel Will come again
Derrick M: Really lovely location that reminds me of Dr Who, is much bigger on the inside. I was able to find frozen quail eggs and a cute toy for my kitten that was hard to find in other stores. Nice staff too!
Ady Wolf: Great store. Most seem to only cater to dogs and cats but this store has it all. My python Ziggy thanks you
Irene: Great staff and service.
Aphrodite Janeway: It's a pet store. They usually have the good kitty litter here.
Amber Sinclair: Very clean, well organized and awesome space.The staff are always super friendly and welcoming as soon as you step into the store and everything you need is super easy to locate.Love this pet store.
Farzad Daei: Wide variety of food and a great self-serve pet wash station
Mike Wilson: Warm, helpful staff with wide variety of stock
Alexander Hobrough: Great place to get leads and collars. Do what you want with that information ;)
Derrick Pohl: This is a quite good store for buying food & other accessories for pets. Friendly helpful staff, decent prices, wide range of brands & products, & really good hours. Besides pet supplies, they also sell actual pets, but I can't comment on that side if their business cuz I've never used it.
6. Bones Pet Stores - Vancouver
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4.7
256 reviews
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Address: 181 Smithe St, Vancouver, BC V6B 4Z8, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-559-2663
Business type: Pet store
collin rasmussen: Great staff. Limited selection
Newsha Towfigh: They have the best food options, safe toys, and amazing staff. Rocco and I are always greeted with smiles and treats! It’s by far our favourite store!
Mila Koval: An awesome store, absolutely magnificent staff really fell in love with these guys 🔥 the best store in Vancouver 😍 recommend it to all of you
Ryan Pershaw: Great service and great products
Janhavi Ramaswamy: Great customer service in store and online for delivery. I cut 2 stars because their inventory lacks a few commonly found cat food flavors and their prices go up $0.20 to $1 per item every month.
Aubrey Shannon: This is my favorite pet store in Vancouver. The customer service is absolutely incredible and keeps me coming back for more. Every staff member is welcoming, kind and goes above and beyond to ensure we are well taken care of. My dog and I love coming here and they have everything that we need including her fav treats, raw food and rain coats.
Adam Seston: Bones is our local pet store and we love going there! Really good premium selection and great service. Shout out to Grant, Tiffany, and David for your help in sizing out a ruffwear harness for our pup!
Miguel Diaz: Asian cashier super rude. Get trained on customer service.
Valéria Gomes: Amei essa loja, muito variedade e produtos de excelente qualidade. Além dos funcionários que são muito queridos e vão te atender super bem!
B: This is the best health focused pet store in Vancouver. They have the most nutrition focused food, the biggest selection of healthy protein and raw food items, and a great selection of toys and accessories to keep pets healthy and happy.
Tais Horta: Amazing customer service. My dog is very shy but the lady who helped us (I wish I got her name!) was very patient and kind to him. I will be 100% coming back :)
Mike Fujii: Friendly staff good selection.
T Art: I have been coming here over 5 years. I bring my cats in and make a trip out of it for them! We always find what we need. I appreciate their account system, everything is logged so I am able to know what I bought last time without keeping receipts and if ever there is a need for an exchange they have accommodated me. Love the staff and the over all pet friendly/welcoming environment.
Naush: Comet and I had a great experience at this store! We walked in on an unusually cold snowy Vancouver day looking for some booties for Comet. The staff greeted Comet with attention & treats (which he loved!) and helped me (a new puppy mom) select the right size for him. Comet enjoyed making the aisles of the store his runway.When there wasn’t his size in stock, the staff offered to have the style and size brought over from the other store which was very accommodating!Comet picked up this bone as well as a paw remedy (not pictured) and some raw food which he’s loved!They also have a good variety of toys, foods, treats and clothing.
Paolo Fabri: By far one of the best pet stores in Vancouver.
Farzad Daei: The customer service is top notch. We visit on almost every walk.
Bree Munchkin: The staff where super polite and friendly and helpful too they even gave my dog some treats to take home
Alana Vion: The interior of Bone is so cute and welcoming. The staff is extremely friendly and helpful. Pawsha helped us choose the right harness for our dog. I appreciate him taking the time to show us the options and match our pup with the perfect harness. The service provided was exceptional, why go anywhere else.
Christine Kwok: Super friendly staff! Although I gotta say not all of their staff are super knowledgeable about pets - which is fine, but instead of hesitantly guessing a recommendation when I ask for advice, I would have preferred if they asked a coworker who knows more on the subject, or just told me they don’t know. Other than that, really love this store. Super cute.
Daniella Molina: It is an excellent small shop! Super convenient, great staff. The location is easygoing if you walk. Great brands
Miko Taruc: Knowledgeable employees and helped us pick out a few things for our first puppy
7. PetSmart - Vancouver
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4.2
1032 reviews
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Address: 409 W 2nd Ave, Vancouver, BC V5Y 3N7, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-879-2602
Business type: Pet supply store
Kaitlin Ashley: Pretty busy location so I imagine it's difficult keeping the shelves full. I'm still able to find most things I need! Staff are friendly and helpful .
linda maris: Tried to use the drop in service at 5:20pm to have our dachshund’s nails trimmed. They advertise that they are open 8am - 8pm. Parked for $12 at indigo parking 5 blocks away. Walked thru the open door and the 2 groomers that were standing there told us they were closed. When I asked about the sign, they told us the manager in Petsmart refuses to change the sign to reflect their hours. When we asked the Petsmart manager (who was very nice and sympathetic) she said the groomers hours are “fluid” and apologized. We asked to have our parking validated and were told that they only validate at the indigo closest to them. Super disappointing. Won’t be back.
Emma Turgut: Their selection for small pets is not as wide as the location at Grandview but still has some of the essentials I need. I come here regularly and have never had a bad experience. Plus I got my hamster from here and although he had mites and currently has alopecia he is my pride and joy 3
Aaron “Crappy” Crassweller: Got some good pet gear there
burkyyy: Frick ya. Lookin for dog toy. Found one here. You rule
Lisa Suchy: Pet smart is a favorite pastime for my 9 month old puppy. We signed up for training classes the group class wasn't working out for my shy puppy PetSmart offered an upgrade to attend a private class for a one on one training session. I highly recommend a private training class for puppies.
Vanessa Perez Morin: Staff is always friendly in the store.But the service in groomer salon is totally different, they don’t pickup the the phone and they don’t try to give a good customer service.
Evan O'Connor: This location refused to groom my rescue dog because her vaccination papers were written in a foreign language and they didn’t want to do the minimal amount of effort that it would have required to find the information they needed which was clearly legible in the documents provided. They wasted my time and disappointed my daughter two weeks in a row.
Carly R: Last night (April 25th, 2023) I visited the store at 8:55 pm to exchange a bag of dog food.I went to the front at approx 858 (they close at 9 pm) and asked a question about the Greenies dog treats. The woman at the front, Lindsay, was happy to help. At first.Once she heard I wanted to exchange something, she let out the biggest, most obvious sigh and said “why do people come in when we are closing” out loud. I quickly responded saying “pardon me?” And then this is how the rest of the conversation went:me: pardon me?Lindsay: you heard me. I don’t know why you had to come in to do this to me.Me: what the heck? Why are you taking out your problems on customers? What did I do to you?Lindsay: *snaps* you shouldn’t be hereMe: why are you taking this out on me?!Lindsay: I’m just having a really bad day ok! Someone just broke in and stole stuff from me.Me: ok but why are you taking this out on the customer? This is wrong. You can’t do this to customers.Lindsay: *leaves the cash register area*This is the most horrific customer experience I have ever had in my 24 years of existence. I will never forget what happened tonight. Don’t worry, I will still be shopping at pet smart but you will never be able to erase the most painful and uncomfortable customer service situation I’ve ever experienced.
Abbie: Didn't go
Jhon Flow: Good pet shop where you can find many options about food, beds, toys, grooming, etc...
Ann K: Great.
Christina Thoma: Big selection and very helpful staff
M: Overpriced chain of stores but staff here is really nice!
Katrina Kollmann: Clean facility. Kind and helpful staff. The small pets look healthy as well which is a large indication of a good pet store. Bring your doggies for a treat!
Ryusuke Fukazawa (Ryu): Every time I come, I have nothing but a positive experience! A little bit of a crammed store in my opinion, especially compared the one in Richmond that I visit often. But the staff are super friendly, everything that I look for is in-stock majority of the time, and there's great selection on pet products. Probably my favourite PetSmart!
Felipe Verdugo: Great and knowledgeable service. Thanks guys!
Yu Chi Chiu: Quite busy at this location (so sometimes there would be a long line-up for the cashier or exotic area), but that would be the only negative thing I can think of.It is overall a very good location: the staff here is always really helpful. They are also one of the few stores that sell crickets (quite difficult to find in Vancouver in my experience), so that is always a plus for people keeping herptiles.
Moj Noroozi: The store is huge and has a lot of stuff to select. But we had to wait for someone to help us about 15 minutes. There was only one guy to help customers who was helpful at the end.
David Finden: The woman helping me in the fish department seemed to really know her stuff.
Mae Postel: Staff here are friendly. Theres alot of variety of food treats etc. However if you have an XS or small dog the clothes are very limited and not the greatest of selections.Otherwise its pretty good store for all your pet needs.
8. Backyard Bird Centre - Port Moody
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4.8
59 reviews
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Address: 249 Newport Dr, Port Moody, BC V3H 5B8, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 778-216-9645
Business type: Bird shop
4worldlovers: The Backyard Bird Centre is a specialty retail store which opened in 1995 and is located in Port Moody (a suburb of Vancouver), British Columbia, We cater to people who enjoy feeding birds in their backyard and pride ourselves on having one of the largest selections of quality bird feeders in Canada-over 100 styles in stock at any given time. Shop with us for all of your wild bird supplies in one convenient location.
![places to buy birds in vancouver Backyard Bird Centre]()
We're proud to carry the highest quality bird feeders from the following manufacturers: Arundale, Aspects, Best One, Bird Brain, Bird Quest, Backyard Nature Products (recycled feeders), Brome (Squirrel Buster), Droll Yankee, Duncraft, Heritage Farms, Holland Hill, Lawrence Ruskin, Lone Wolf, Parasol, Perky Pet, Schrodt Designs, and Songbird Essentials.
![places to buy birds in vancouver Backyard Bird Centre]()
Here at the Backyard Bird Centre you'll also find unique garden decor items such as high quality tuned Corinthian wind chimes, functional bird houses, beautifully sculptured bird baths, dazzling stained glass, handcrafted jewelry, nature clothing, stationery, shade coffee.and thoughtfully chosen tiding stones for every occasion.
![places to buy birds in vancouver Backyard Bird Centre]()
Our bird seed is specially formulated for our local Vancouver and lower mainland birds unlike other store mixes that contain seeds like safflower that some eastern birds eat, but not ours in the west.
Our bird seed mixes don’t contain inexpensive filler seeds like milo or wheat that birds often discard onto the ground. And our seed is triple-cleaned which means you won’t pay for those sticks, chaff, and floor sweepings that you find in other pet stores and box stores.
In addition, because we bring a new seed load into our store every week, our bird seed is the freshest and therefore most nutritious available. Many stores bring in a single large shipment of bird seed once a year. No wonder it often looks dusty and infested.
We offer several seed and suet programs that reward our loyal customers for their patronage.
All of our customers are automatically registered for the frequent buyer program which presents a free bag of seed after nine have been purchased. No time limit and no annoying membership card to carry-our computer tracks it automatically.
We're proud to carry the highest quality bird feeders from the following manufacturers: Arundale, Aspects, Best One, Bird Brain, Bird Quest, Backyard Nature Products (recycled feeders), Brome (Squirrel Buster), Droll Yankee, Duncraft, Heritage Farms, Holland Hill, Lawrence Ruskin, Lone Wolf, Parasol, Perky Pet, Schrodt Designs, and Songbird Essentials.
Here at the Backyard Bird Centre you'll also find unique garden decor items such as high quality tuned Corinthian wind chimes, functional bird houses, beautifully sculptured bird baths, dazzling stained glass, handcrafted jewelry, nature clothing, stationery, shade coffee.and thoughtfully chosen tiding stones for every occasion.
Our bird seed is specially formulated for our local Vancouver and lower mainland birds unlike other store mixes that contain seeds like safflower that some eastern birds eat, but not ours in the west.
Our bird seed mixes don’t contain inexpensive filler seeds like milo or wheat that birds often discard onto the ground. And our seed is triple-cleaned which means you won’t pay for those sticks, chaff, and floor sweepings that you find in other pet stores and box stores.
In addition, because we bring a new seed load into our store every week, our bird seed is the freshest and therefore most nutritious available. Many stores bring in a single large shipment of bird seed once a year. No wonder it often looks dusty and infested.
We offer several seed and suet programs that reward our loyal customers for their patronage.
All of our customers are automatically registered for the frequent buyer program which presents a free bag of seed after nine have been purchased. No time limit and no annoying membership card to carry-our computer tracks it automatically.
Lexi Verano (Ocean Bay Wellness): I found a beautiful hummingbird feeder here plus a beautiful bird calendar that I was able to gift to my mom. Such a lovely little local shop.
Tyler Parker: So much good stuff here, incredibly friendly & knowledgeable staff, especially if you're looking for a pesto fettucine recipe 🤣
Brian Kenny: Great selection for bird aficionados!
Hannah Nieman: Great shop for all you wild bird needs! The staff are super friendly and knowledgeable, especially Moe!
Joanne Antoniak: Cute lil backyard bird shop in New Port Mall. Loads of great stuff for urban birders. From binoculars to feeders and seeds. Nice gift selection as well.
Gail MacLanders: I recently emailed the shop to ask about a specific product and they got back to me same day with an answer. So, I placed the order on Sunday and received my package on Wednesday. Shipping cost was reasonable and I was provided with a tracking number. It was a great experience all in all and I wouldn’t hesitate to purchase from them again. I appreciate the outstanding customer service. Thank you!
Steve Barclay: Great selection and great knowledge here!
Joe Lorenzo: Recently purcased a "Hummer-Hearth" ♨️. to keep my feeder from freezing up in this recent cold-snap. Working well, but replaced original 7W bulb with a 15W one. Mixture is staying in liquid form from bottle neck down which is the important part! 🙂
Janice Long: Great service. I was in a panic to get quality bird food for this Arctic deep freeze we're in.In my complex, we're not allowed to feed the birds. So they supplied me with bird seed that has no shells, suet and of course a hummingbird feeder. Poor little guys. It's so cold, I'm changing the water every 1 1/2 hours or it's a slushy!
Jon Camp: Cool little store. It's a little cramped but they have decent stuff. The bird houses are a little generic. I think they need some custom stuff. I like the deck blend for bird seed but they have been out a few times and I hate that they are closed Sunday. Close Monday if anything. Sunday you'd think would be a huge day!
Debra Primmer: Great store they have nice stuff
Denise B: It was so helpful to be able to get advice and recommendations on products for local birds.
Lauren Toleno: Had a lovely experience ordering a set of wind chimes. When an issue came up, they were thoughtful and communicative. Quick delivery and the recipient says they sound wonderful.
Susan Martini: Great selection of Bird products. Friendly and knowledgeable staff. This store is well worth visiting.
Katherine Richmond: Great assortment of items for bird lovers and fun gifts.
Rob C: Great store, great selection.The cashier was very kind and knowledgeable. Great item quality.I would highly recommend this store.They even sell some replacement parts for hummingbird feeders.
Cindy: Interesting store with unique items. Nice bird baths.
Marlon O'Reilly: Amazing place with great, knowledgeable staff! Heading down to grab another 2 bags of our favourite seed "Balcony Blend" right now! :-)
Matthew Tye: Went in the other day to purchase a bird feeder for my step-mom. Ended up with a beautiful painted glass plate and a locally made wine stopper.Great store with friendly staff and a unique selection of items
Peter Strihavka: Knowledgeable staff and great selection for small store
Kristin Graham: Picked up a couple new hummingbird feeders the other day and was really taken aback by the owner's attitude towards her employee. It was sad and super uncomfortable to be around.
9. Tisol - Vancouver
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4.4
30 reviews
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Address: 1685 Davie St, Vancouver, BC V6G 1W1, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-683-8170
Business type: Pet store
Carl Hienkieskia: Seems to be the least stocked out of all the Tisols/Bosleys around. I was redirected to other stores for almost everything I was looking for. My regular Bosley’s in Kits is smaller but seems to have way more products
Keith Shikatani: My dog loves this place more than I do! It's probably because he gets treats and all I get to do is pay. All kidding aside, great staff, close to where I live makes it very convenient. They have everything to keep your furry friend happy!
Camila Swinyard Lara: Pretty good place for bathing dogs and super friendly staff :)!
Sergei Slobodov: Good selection, open pretty late, welcoming friendly and helpful staff.
Helena Villanueva: I usually have a great experience with the ladies here and with the young guy, but the oldest guy was very rude today and unprofessional.
Katherine Bransgrove: I never write negative reviews, but the customer service here the other day was so shockingly bad that I felt I needed to do something. I went in to get a comb for my cat. When I was ready to pay for the comb, the young woman at the counter was serving someone else. As I approached the counter, the customer in front of me left. The young woman serving looked at me approaching her, left the counter and walked away. I stood there for about five minutes, with no one coming to serve me. Another older man who worked there walked past, looked at me, and kept walking. As someone who used to work extensively in customer service, this was absolutely appalling. Finally, the same young woman came and served me. She didn't greet me, just grabbed my item and scanned it. This is not the first time staff at this store have been rude (looking miserable, not greeting customers as they come into the store, ignoring customers). The staff at Bosley's on Denman, on the other hand, are always friendly and kind. I won't be coming back to this store again, especially when there is a wonderful store with excellent customer service close by.
Pamala S O Erickson: Great Pet Store👀🌟💕💯❣✡ I really can appreciate the staff that works there❣ and there products are to die for! The brands of cat food is mostly what I love the most! Yes for sure the prices have gone up, but that's what it's like every where you go right? It's still a great price for the brand that I purchase for My Two (little children) cats that I love so very much❣ 💕💯💕💯💕💯🌟🌟🌟🌟🌟😼✡✝😼✝✡😼✡✝😼💕🕊
Picky Pickles: The jerky here is way too chewy for me
S C: Went there to purchase a bed. The female worker there wasn't happy working there and gave me attitude all the time from the moment I entered. Don't spread the bad vibes to customer! Visited/Purchased on Aug 17 around 11am.
J: Jullianna the older woman with bad breath and grey hairIs obviously unhappyLoves giving u into troubleAnd embarrassing youI was going to spend $100 thereBut decided not tooAs she was so rudeAnd her breath almost made me sickShe needs some serious dental hygieneI usually buy my pet food there every monthBut not any more
Dexter Pratt: Although the store has a lot to offer, I will not go back to this location. The older woman with glasses yelled at me because I asked her a question about how many bags I had to buy to get a free one. She was rude, condescending and inaccurate.(I did some checking afterwards) She appears to have mental issues that inhibit her from appropriately dealing with customers. I cannot understand why the company keeps her after there have been so many complaints. I am definitely NOT coming back.
Zsofia Kallo: Love this store and love their products . I shop here a lot . But like Tania , I’ve experienced rude passive aggressive comments from an older lady with glasses the other day. I literally went in and my puppies ears are cropped and she went off on how she thinks it’s mean and said “poor you” to my dog. I like my dogs ears cropped , I bought her that way and it’s MY decision and MY pet. I’m not here to ask for your opinions , I’m here to ask for help and buy products . This type of attitude will drive good customers away. I spend tons of money here on my pup and now If she’s there I won’t want to go in. I already deal with Enough hate on the streets on this subject. I don’t want to hear unsolicited opinions from workers at the store I shop at.
Lígia C: We used to use the dog wash frequently (once a month or so) to wash our two dogs. We are loyal customers. This is the only place we have ever washed our dogs in Vancouver. We used to book in advance to use the dog wash area for 1 hour at $10 each.I called some days ago to secure a new appointment to learn that they no longer book the dog wash. Okay, first come, first serve. We were they yesterday, and we were charged the same price ($10 each) to use the area for 30 minutes. We did not have enough time to dry them because two customers were waiting at the gate (rudely staring at us, btw) to use the area. We left 29 minutes after entering the dog wash area and had to blow dry them at home. I know the rude staring customers are not the shop's responsibility and probably the booking thing was not working as they expected to, but cutting the time available to wash our dogs by half and keeping the same price does not seem fair to me.The main reason why we go to Tisol is to wash them. We sometimes buy treats (they have a good selection), but I am sad about this last experience we had yesterday.
Danny Cheng: Friendly staff, well-maintained store. First time using the self-wash for my dog. Carol and Julie were the best, so welcoming and thoughtful.
waleed alsallami: I love it
Deus Nguien: Good prices compared to other pet stores in downtown
Tania Behrend: 4 times now with terrible experiences with staff. No help from one person. Clueless. 3 times I’ve had terrible rude discriminatory experience from an older lady with the glasses that’s works there all the time. She has been nothing but very condescending, not kind and arrogant. This location of tissol has been nothing but horrible. I will never return and take my business to the lovely kind appreciative staff at pet pantry up the street. I gave this location many chances to help change my opinion but no more. That older lady with glasses needs to be fired. Customer service is important and she needs to find something that brings her joy in life. Working in pet store is not one of them
Helena B: Friendly store and easily accessible. I go often for a specific dog food. Love it.
Samatha Felano: The store has a lot of variety. The manager does a great job.The older woman who has worked there since this particular store opened is rude, loud and makes a lot of mistakes. It is too bad, because the store has a lot to offer. She needs to go.
Soumya Thapliyal: I do not enjoy writing bad review but I think it is important to call out this place. The older lady with glasses was very rude, sarcastic and racist. She made snide remarks when I ask for help. Terrible service. There are several better pet stores in the area which are more worth your money.
Anna Judge: Friendly staff. Pricing has gone up but sales on a few select items has helped at times. Great selection of dog treats and food. Also great grooming supplies for someone that has a Malamute wolf cross ❤️
10. Bloedel Conservatory - Vancouver
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4.6
4594 reviews
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Address: 4600 Cambie St, Vancouver, BC V5Y 2M4, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-257-8584
Business type: Botanical garden
4worldlovers:
![Enjoy Vancouver's most affordable indoor family-friendly attraction]()
Bloedel Conservatory is a domed lush paradise located in Queen Elizabeth Park atop the City of Vancouver’s highest point. More than 100 exotic birds, and 500 exotic plants and flowers thrive within its temperature-controlled environment.
Bloedel Conservatory is a domed lush paradise located in Queen Elizabeth Park atop the City of Vancouver’s highest point. More than 100 exotic birds, and 500 exotic plants and flowers thrive within its temperature-controlled environment.
Shelly Pereira: I have so many memories here as a child and throughout my years. While visiting, I walk around slowly several times and enjoy the tropical birds, flowers, and waterfall. It's an artistic live scene right out of the tropics.
Rebekah Bahr: Visited on Weekend Wait time No wait Reservation recommended NoMore
Laura Rodriguez: I love going there but I went there today at 1 pm and this lady that works there she is Asian she yelled at my friend because she was taking a picture of a flower and gave her the dirtiest look!
Ted Miller: I loved it!Visited on Weekday Wait time No wait Reservation recommended Not sure …More
Nigel Kellett: Plants and parrots. Great atmosphere interesting
Veronika Sigutova: A nice place to combine with the visit of Queen Elizabeth Park. Both the birds and the flora were beautiful, but for such a small place I found the price a bit steep.Visited on Weekend Wait time No wait Reservation recommended No …More
Tom Mulligan: Visited on Weekend Wait time No wait Reservation recommended NoMore
Nirbhaya: Is a quaint little conservatory with around 10 different birds or so inside the bio dome. The view of VanCity at the entrance is beautiful 🤩. After the conservatory can around Queen Elizabeth park ( where the conservatory is located in ) , it’s well maintained and beautiful.There is a rose garden near as well. Great spot for a picnic with family / friends . Definitely worth a visit.Date visited : 6th May 2023
Luca Salerno: Pretty spot in Queen Elizabeth park. Easy to reach and doesn’t take long to visit. There are parking spots nearby. (Paying parking). Can buy snacks inside. There are washroomVisited on Weekday Wait time No wait Reservation recommended No …More
Robin Allison: Thanks for the water!Visited on Weekday Wait time No wait Reservation recommended No …More
ck bebe: Visited on Weekend Wait time No wait Reservation recommended YesMore
Caitlin Foster: The environment here isn't conducive to the health of the birds-macaws, parrots, etc. need far more space, stimulation, and room to fly than this conservancy provides. The birds are visibly distressed and displaying repetitive soothing behaviors and are missing feathers in patches. As a cherry on top, we saw loads of mice (in the dozens). A grim and weird experience.
Dianne D'Bos: Wonderful place to visit on a rainy, cold day.
Jonathan Harris: Beautiful little oasis in the middle of the city. I've lived here for almost 10 years and only just found out about it! The conservatory is quite small, so I'd suggest combining a visit with another activity or a walk around Queen Elizabeth park to make for a more substantial outing.Visited on Weekday Wait time No wait Reservation recommended No …More
Cristiano Nogueira: Small yet perfectly sophisticated bird and plant domeVisited on Weekday Wait time No wait Reservation recommended No …More
j langill: The gardens are a great walk and such a great view.
Veronica Masters: Very busy place.Visited on Weekday Wait time No wait Reservation recommended No …More
Juan San Antonio Chavez: Bonito lugarVisited on Weekend …More
Mohammed Ali Essa: Very nice view
Ellie Wan: Beautiful creatures and plants. Friendly staff and knowledgeable volunteer
Sammy “XyZeR” Janssens: Visited on Weekday Wait time No wait Reservation recommended Not sureMore
11. Feathered Addictions Bird and Small Animal Supplies - Port Coquitlam
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5
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4.8
962 reviews
