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1. Hip Baby - Vancouver
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5
35 reviews
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Address: 2110 W 4th Ave, Vancouver, BC V6K 1N6, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-736-8020
Business type: Baby store
4worldlovers: ![baby shops in vancouver Hip Baby]()
Canadian Brands (370) Mother's Day (58) Newborn Essentials (479) Newborn Gifts (481) Rain Rain Go Away! (133) Springtime (189)
Canadian Brands (370) Mother's Day (58) Newborn Essentials (479) Newborn Gifts (481) Rain Rain Go Away! (133) Springtime (189)
Aleks U: Everyone was so lovely and helpful when I was picking out gifts for my friend who is having a baby! Super cute store & lots of great options. They wrapped everything so nicely too!
Maddison M: The perfect store for Aunty to shop at and spoil all her nieces and nephews! The staff are very helpful and I love all the products.
Property Tech Enthusiast: Hippest baby store in town! They have all the modern toys/cribs/supplies. Baby fever anyone?!
Danielle K: So glad I came across their website/store! I ordered something that was out of stock and they went out of they’re way to help me. Emma and Jen were knowledgeable, patient (with all of my questions) and accommodating. Looking forward to my next purchase with them. Hip Baby for the win!!
Ben Adams: Best selection of personal and useful gift ideas for children in Vancouver. Very friendly and knowledgeable stuff too.
Merritt Hess: Hip Baby is the most enjoyable shopping experience and you will always find the cutest boutique sort of gifts you or your friends and family need!
Laura MacCormack: Hip Baby is an amazing local baby store. They are very knowledgeable and helpful. If you’re a new parent or need to buy a gift I would highly recommend Hip Baby. You can order premade gift sets online for baby showers which is so convenient.
Smiley “Smiley” Nesbitt: "I have the pleasure of visiting Hip Baby in Vancouver regularly and I must say, it is a great experience! From the moment I walk in, the staff is incredibly friendly and welcoming. They have an amazing selection of high-quality baby products and accessories that are both stylish and functional. I was impressed with their knowledge and expertise in helping me find the perfect items for my needs.The store is beautifully designed, with a warm and inviting atmosphere that makes you feel right at home. The prices are very reasonable and the customer service is exceptional. I would highly recommend Hip Baby to anyone looking for top-notch, sustainable baby gear in Vancouver. As a real estate advisor, I will definitely be referring my clients to this wonderful store. Thank you, Hip Baby, for making my shopping experience so enjoyable!"
R Low: What a great shopping experience! The young lady was a great help and I managed to buy a super adorable hat + clothing set for a newborn. Highly recommend!
Estelle Cunningham: I had a lot of fun shopping at this place because there were a lot to choose from and each piece seems of high quality. The staff were very informative and kind to our inquiries. This is also a perfect place to find lovely gifts. You will even have a hard time choosing because of their several adorable products.
M: Popped into this store a couple of weeks ago. I was really impressed with the friendly customer service and the great selection of products. There were a lot of good quality baby children's toys and the staff person was knowledgeable about the items and aware of their materials and origin. I recommend!
A Y: Great service, was in a jam to get my son some waterproof pants. Couldn’t get to the store on time so they made arrangements for me to get my order after store hours. Thank you!
Thumbs Up or Down: Great!!!
Sabrina Pitre: Fantastic experience buying a gift for a friend through Hip Baby! Maryanne was just lovely, and went above and beyond to help me with my order. The store has a great selection of high quality items, in every category you can think of. Will happily shop here anytime I need something special for a kiddo.
Arezo Zarrabian: Great products and service.
Glorie Averbach: Exceptional service today at Hip Baby. Helpful. Fast. Easy. Friendly. As an entrepreneur and business owner, level and attentiveness of service is the number one criteria on which I base my shopping experience. This is my first time shopping here and I'll definitely be back.
Huda Hamze: Very friendly and they have a great selection of things!
Amine H.: The item that I wanted was sold out but they did the best they could to find the item. One of the best customer service I have experienced in my life especially that I live on the other side of Canada.
Taylor Sharpe: So friendly and kind here. For a small store they have a great selection of fun and useful stuff for newborns all the way to kids. The lovely saleswoman even gave us a discount because they didn't have the bottle in stock that she had told us they had over the phone (inventory system bug). Great vibe in the store too.
James R.C. Smith: Awesome! They've got everything from natural baby wash and lotions, to lots of toys, to diaper bags and lunch boxes. Friendly and helpful staff too.
Stacey Rector: Happy with the customer service I received in a bit of a tricky scenario. 5 stars.
2. Active Baby - Vancouver - Vancouver
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5
48 reviews
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Address: 2918 W Broadway, Vancouver, BC V6K 2G8, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-565-2918
Business type: Baby store
Connor Ferster: Much prefer to their local competitors. The manager is knowledgeable and friendly. And they have ongoing floor model discounts on strollers and car seats.
Scud Hykin: I had one of the greatest experience since I’m in Vancouver with my little family. Not only they expertly answered all my specific questions but they tried hard to find a solution despite the short timing I had. Their kindness an and willingness to help was genuine and I will never forget how much help I’ve had. I’ll gladly comeback and will strongly suggest to anyone to go there if they want a genuine, kind and articulate manager and her colleagues that also tried their best to find solutions to my problems (up until going to the shop to buy a pump so they can inflate the wheels of the stroller to test it). Simply A+
Ibne Sairally: I'm so glad to know I'm not the only one. I placed an order online and waited over 1 months without any update. Worst service I've experienced with an online order. I wouldn't recommend anyone from my network to buy from them. They need to know that in this time and age. There are options available elsewhere. I will go spend my money where it's appreciated and where there's a level of service. For those who had similar experiences I feel you.
Maryam R: I ordered a stroller frame online when it was in stock, I waited a whole week and got no updates. I called 2 times in which they said they would be working on it soon and a second time where they would ship my order. I still got no updates. I called today and they told me it’s out of stock. Why do you have items available to order and then suddenly it’s out of Stock? You delayed my order by several days and now say it’s not available?
Madison C: This store offers the actual worst service I have ever countered. Made an order online for pick up in store - was told they are not opening boxes and updating stock because they have an upcoming sale happening so I’ll have to wait a week. Ok… then weeks go by with zero update, no email response, and no call backs after multiple requests. 3 weeks later today just got an automated refund with no explanation on what’s going on. How great.
Alex Leeh: After visiting several online options and the unpleasant experience at Buy Buy Baby, I chose Active Baby for my registry when I became a new mom. It was important for me to find a knowledgeable store that could guide me in selecting the right products and brands, as it can be overwhelming to make these decisions for the first time. The staff at Active Baby exceeded my expectations and provided me with exceptional assistance.Recently, I returned to the store to purchase a jogging stroller for my boyfriend, and once again, the staff went above and beyond to help me. They even assembled the stroller for me and carried it to my car, saving me the hassle of dealing with a box and a newborn at the same time.I highly recommend Active Baby to any new mom. Their staff is well-trained and knowledgeable about their products. I was impressed to learn that the staff member who assisted me had tested out all the jogging strollers herself, despite not having a child, just so she could provide relevant advice to customers. Their A+++ service also includes storing your receipt on file for easy returns. I cannot praise this store enough for their outstanding service.
Rimsha Toufique Memon: Do you guys have postpartum essentials in store?
Jonnhatan Blamey: Hello, I live in Ontario, I used the online service for the first time, and It was a good experience.
Beatrice Elford: Ordered online on black friday and two weeks passed and my order had not been fulfilled and since I live across the country I tried to reach out multiple times by email and through the contact page on their website to see if my items would make it for Christmas and received no replies. I finally was able to get ahold of someone by phone and explained everything and the customer service agent was completely unphased like this is the norm for the company. I asked her to cancel my order and she did with no hassle thankfully. Still have never heard back by email 4+ weeks later.
Kristen Courtney: Ordered online, as I live out of town. Two and a half weeks after ordering, it still hadn't shipped (showed "awaiting fulfillment"), so I began trying to reach them. I've sent four emails and left two voicemails and no one has got back to me (it's been nearly a month since they charged my credit card!). I've managed to speak to a staff person twice, and they only tell they don't know why it hasn't shipped and to call and leave and message for the warehouse. I'm now two days from flying out of province for the holidays and don't have boots for my toddler (which means I have to drive 2.5h into town to try to find some). I've explained the urgency in my messages, and still nothing. Spare yourself the headache and shop somewhere with even a tiny bit of respect for their customers. Appalling customer service.
Clarice Ma: Cute store and friendly staff. Special shoutout to Shari for her amazing customer service 💙
Zoe Zhou: Great place to hang out with your toddler. Will end up with a LOT!
Jane: Avoid their online ordering system… it looks like it would take forever to mail sth and if you finally pick it up in store, they would not refund the mailing cost which you paid online… Customer service is not good.
Daniel Silver: Great customer service with a surprising amount of selection.
Danielle Gates: Purchased 2 Omie lunch boxes online, I was sent one that did not match the picture. Communication and the return was seamless and I got my refund promptly. All around good experience with my online purchase.
Jen Hodel: Ordered online as I am out of province. Needed to communicate via email and phone. The staff was friendly, dealt with my problem efficiently (product issue not the store) and even checked up on the concern. Product shipped fast. Very happy with the service. Will order again (already have!) since my first purchase
Michelle Li: Been here a handful of times and all I can say is amazing staff! They are very knowledgeable, patient and kind. I was there at their warehouse sale, and the experience was just like any other day. They were able to stay patient amidst the craziness!
jay koes: This review is for the Broadway location. I ordered a car booster online, got the best price (the model I had in mind was on sale), picked up two days later. Great customer service.
Bran A: The ladies were super helpful!
Steph Ballard: I would definitely avoid their online ordering system! I placed an order, and after weeks of waiting I called them. They told me they didn’t have one of the items (and had no expected date of delivery, so why was it online?). I asked for a refund of the whole order and got a confirmation email.A week later, still no money in the bank.I called again, they looked at my order, and realized the items were refunded but not the money!?!? So if I hadn’t called they would have just kept my money and given me nothing.They say they can’t do a refund at the store, it has to happen at the mythical “warehouse” but no one answers there when I call. Such a headache, still no money, and I’m going to have to keep calling until I get it back. What a terrible system!!!
Jenny Yu: Extremely positive experience. Highly recommend.Phenomenal service from Antonia of the Vancouver Active Baby location.We reside in another province and called the store with some questions after perusing the Active Baby website. Antonia took her time and went above and beyond to help us in our research for a full package twin stroller plus car seats.Antonia took the time to confirm compatibility of accessories and offered great recommendations. The level of professionalism, patience, care, and detail afforded to us helped us make our purchase plus be well-informed and confidently equipped for future purchases and adjustments.We ran into some website glitches upon check-out and Antonia offered to help monitor the transaction/order for us.In the midst of navigating learning curves about products for babies and new parents, we are so grateful for great service, sound advice, and guidance. Kudos, Active Baby. Thank you, Antonia!
3. Parade Organics Gastown - Vancouver
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5
11 reviews
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Address: 231 Cambie St, Vancouver, BC V6B 5A4, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-687-7163
Business type: Baby store
Caitlin Travers: I used to love this brand but unfortunately the quality has become really poor. I purchased a pair of the women’s pyjama pants which I loved, but very quickly, holes started appearing all over them. When I contacted customer service, they said they could do nothing. I’ve never had a pair of pyjama pants from any other brand get random holes in them, and the customer service agent suggested it was just regular wear and tear, which is absolutely incorrect. Really disappointed in both the quality and customer service. I was a loyal customer, and will no longer be.
M A: 柄が可愛い赤ちゃんの服でほとんどがロンパースタイプの服でしたが少しおもちゃなんかも売っていて出産祝いのプレゼントには最適かと思います。
F: Their hand print swaddle is peeling after first wash. It already looks like a second hand swaddle before I use on my newborn. There is no information about their printing material and techniques either. And the customer service only keeps repeating that peeling print is expected after first wash and don’t even want to be responsible for return shipping. I don’t know what’s the point to buy a second hand looking saddle by paying a full price. Worst purchase i made so far and I won’t support such business again.Btw, their website only shows 5 star review and excludes lower rating ones. That’s how they run their review, really disappointed.
Sarah Stewart: Absolutely love this store, staff and all of their products. Quality is amazing. Highly recommended. Thank you ladies for all of your wpnderful help
Sanah Bhatti: Terrible customer service. I was at the Granville Island location (June 24) and I went into the shop with my husband and baby, but my baby became fussy so I stepped out to put him in our carrier before going back in. The woman working never acknowledged us when we walked in, and when we stepped out she closed the door & put up a note that she was going for lunch. My husband caught her attention and asked if we could come in for a quick few minutes. She wasn’t friendly at all and said no. My husband had to ask when we could come back because it wasn’t on the note she put up on the door. If she was kind I would’ve waited to go back, but she was just tooooo cold.
Sarah: Excellent customer service! Kelly was phenomenal! She was helpful and promptly responded to my emails, even followed up with a phone call to process my exchange. Impressed that they paid for shipping for sending my new item. Love the quality and durability of Parade Organics for my little one. Highly recommend!
Anthony Taddeo: I live in Toronto and shop in this store every time I come to Vancouver. The first gift I purchased for my niece before she was born was from this store and prior to my last visit last week, I would have rated this store five stars. However, my experience during my last visit was unacceptable. I purchased a pyjama for my now 20mo old niece and got in touch with my sister (her mom) who wanted something else from another store. I called the store to see if I could return the pyjama to which the associate answered that since I purchased it in store instead of online, I could not. This was a bizarre policy but I left it at that and said thank you. I thought about it for a few minutes then called back to see if any exception could be made since it was purchased the same day. She reiterated that only online purchases can be returned. She also explained that this was to protect people’s privacy so as to not collect credit card information in store and that’s only collected online. She also said that there’s no physical method to push a return through their point of sale. I told her that I’ve worked in retail for many years and though it may require an override, there is always a way to return on all point of sale systems. Also, with regards to the credit card information privacy concerns - as in every other store in the world, this is mitigated by having the physical card present. I was not asking to return anything without the card. I understand that stores have different policies and I respect that. I would respect this store’s policy much more if they didn’t allow for returns of any kind. Many small boutiques only allow for merchandise exchanges or credits, which makes sense. But this policy to only allow for returns for online orders is just bad customer service. It’s unfortunate that such a silly circumstance can leave such a sour taste in one’s mouth. Too bad - loved your store.
Sarah Clay: Great prices and super cute baby clothes.
Jennifer Park: Absolutely love Parade Clothing and buy their items often as gifts for baby shower and kids birthday gifts. Low minimum purchase for free shipping which I appreciate. My last online order there was a small issue with one of the items and they rectified it immediately and were so kind. I will continue to buy from here over and over again.
Bella The Old English Sheepdog: Wonderful organic baby clothes! They have double zipper onesies that I haven’t seen anywhere else and now I can’t live without them! Now I can change my baby’s diaper while keeping his upper body clothed and warm. The baby pants are wonderful as well I highly recommend them. There’s a long comfy elastic at the hem to keep the pants from riding up, and to keep ur toddler from stepping on them and slipping if they’re too long. I haven’t visited the actual shop, this review is based on an online purchase I happily made. Free shipping for orders over $29 and they offer discounts here and there. Prices are extremely fair 👍🏻
A: Beautiful clothes and gifts!
E. S.: Personable and warm staff. Very adorable clothing that's sustainably made and long lasting. I also love their selection of wood toys
Diana C. (Misa): Lovely clothes, not much variety... Also... It is a store that sells clothes and items for babies and it is completely inaccessible for strollers, the lady will help you if you ask her, which is appreciated. But it is not fun seeing the stroller being carried several steps and once inside you realize you are trapped there.After reading your response it is understandable the crazy prices for rent and the sacrifices you had to make in order to keep the store open. Luckily having the online service is a good idea or maybe... Visiting other locations.But I feel that maybe you are right and would be lovely to explore other places. Not coming back after your invitation of just go to other stores hahahaAll the best!
erie choi: 유기농 아기용품 전문점 입니다!귀여운 인형과 아기옷, 장난감 등등 사고싶은 제품들이 정말 많이 있어요:)유기농이라 안심하고 아기들에게 입히고 쓸수 있고, 주변분들께 선물하기도 좋을꺼같아요~
Sarah Chang: Great customer service. Adorable inventory. Vote with your dollars and choose sustainable, organic, local products.... Support places like Parade Organics!
Irene MH: Staff was so kind and friendly, everything was so nice. Goods were so cute and price was perfect. I bought some gift for my friend's little girl.
4. Active Baby - North Vancouver - North Vancouver City
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5
144 reviews
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Address: 1985 Lonsdale Ave, North Vancouver, BC V7M 2K3, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-986-8977
Business type: Baby store
Maryam R: I ordered a stroller frame online when it was in stock, I waited a whole week and got no updates. I called 2 times in which they said they would be working on it soon and a second time where they would ship my order. I still got no updates. I called today and they told me it’s out of stock. Why do you have items available to order and then suddenly it’s out of Stock? You delayed my order by several days and now say it’s not available? What type of customer sales is this?
Alex Leeh: After visiting several online options and the unpleasant experience at Buy Buy Baby, I chose Active Baby for my registry when I became a new mom. It was important for me to find a knowledgeable store that could guide me in selecting the right products and brands, as it can be overwhelming to make these decisions for the first time. The staff at Active Baby exceeded my expectations and provided me with exceptional assistance.Recently, I returned to the store to purchase a jogging stroller for my boyfriend, and once again, the staff went above and beyond to help me. They even assembled the stroller for me and carried it to my car, saving me the hassle of dealing with a box and a newborn at the same time.I highly recommend Active Baby to any new mom. Their staff is well-trained and knowledgeable about their products. I was impressed to learn that the staff member who assisted me had tested out all the jogging strollers herself, despite not having a child, just so she could provide relevant advice to customers. Their A+++ service also includes storing your receipt on file for easy returns. I cannot praise this store enough for their outstanding service.
Nicole Young: Thanks for the great customer service! Resolved an issue promptly and kindly at this location. Looking forward to more Belan J clothing for my babe.
Jakub Richvalsky: Would not buy anything there. They are selling products from cheap manufacturers and then not dealing with warranty claim. It is then all on your own. So if something goes wrong and you cannot reach manufacturer on the other side of the world, you lost your hard earned money. They don't care at all. It should be always seller responsibility!!!
Zion Zoop: Placed an order for a very hard to find item for a birthday present, guess what? It wasn't in stock and it wasn't until I reached out 6 days later that they informed me of this. The best they could do was 4-5 weeks after they made another order to the manufacturer. Apparently this is a common theme with this company after reading through their reviews. Thank you for wasting my time, and leaving me without the one thing she really wanted. Horrible customer service, like, at what point where they going to inform me that they don't have the item I paid for? Asked for an immediate refund. Broke my heart after explaining to her that I tried really hard to get you the present you wanted but unfortunately, I won't be able to get it in time for your birthday. I'll never support this company again, nor will I ever recommend it to anybody else. We're living in 2023, update your stock lists or at the VERY least, inform your customer before they have to reach out and ask what is going on with their order. If this was an isolated event, then I'd understand, but clearly you have done this to multiple customers, multiple times, you really need to do better..
Brenna Quaas: I chose Active Baby for my registry knowing there was a location close to where I live and because they carry brands that I want to purchase. Most items on my registry ended up not being in stock throughout the time I had the registry, and when I went to complete my registry I wasn't given a code for the discount and was told I had to complete everything on the registry - even though I had items I couldn't fulfill because they were out of stock and/or had items from other stores to fill the gaps. It takes weeks to fulfill orders, and there is zero communication about the delays. The staff aren't knowledgable about what is going on, although I don't blame them. At one point the Active Baby website was changed and I was unable to add items to my registry without using the add-on for Chrome. I had informed them multiple times with little to no response or follow up on the issue. Would not recommend for a primary store for your registry.
Sara Raziee: I have always had a good experience with this store. Very helpful staff and owner does his best to help you from dropping your order at your doorstep to installing a car seat.
Kelvin Luk: I made a purchase at the end of July online and was notified that the item was backordered AFTER i had made the purchase. It was an item I purchased for my upcoming flight but needless the say its now October 1st and I have still not received my item I purchased and Activebaby is holding onto my money all this time. I've followed up with ActiveBaby 4 times now and every time the customer service team gives me the same excuse and tells me to wait another 2 weeks. At this point it is getting incredibly difficult to deal with Activebaby as they clearly do not place customer service as their #1 priority. It would be nice to provide updates to me along the way but that did not happen. I have never had to deal with such a situation with any retailer in my life and this is absolutely the most horrific experience ever. I don't even know if I will even be getting my item while Activebaby has had an interest free loan from me for 2 months.July Lu (owner), please do something!
Estelle Cunningham: You can really depend on their attentive, amicable service. The products were good as well and you can choose from a lot of varieties here. It was comfortable inside and you can even ask for their recommendations of the best brand for the baby product you need. It was an impressive store overall.
Clair Lam: Amazing experience with staff! Very friendly and kind and helpful with my purchase :)
Maria Vass: We had a great experience at Active Baby North Vancouver this past weekend. The staff were helpful and knowledgeable. We went in to buy some Belan J sale items and came out with that and an amazing deal on a car seat. All in all great experience. thanks guys.
Philip Tarrant: As an father to be going to a baby store alone for the first time during a wear house sale is a little bit intimidating. Walking up to the store I was out of my element being the only guy in the lineup competing for a prize if you are one of the first 20 in the store. I crushed it #18 eager enough to make the cutoff but didn’t get there ridiculously early! The staff were so nice and helpful to someone who knows literally nothing. They helped me with sizing of clothing (what is a 2T???), what colours the clothes are (I’m colourblind), breast pump choices (that’s a can of worms), stroller colours and features (glad I asked because I thought the green one was grey….my wife does NOT like the green). Enough about my lack of knowledge… They set me up an account saving me some extra money on top of the sale and honestly the staff were dealing with a lot going on and really did everything they could to help. The store had lots of choices and I felt that the staff were honest and really wanted what’s best for the customers. Thanks for the great first experience and I’ll be coming back!
simren t: Really excellent service - we needed a car seat which was their last one, and they held it until I could drive over, AND it was on sale. A great experience!
Mason Fenn: I arrived in hopes of purchasing a baby. I soon found out after arrival this company does not sell active babies!! I am so furious and enraged. WHERE CAN I BUY A STINKING ACTIVE BABY YOU SCAMMER!!!
Kiyomi: The staff are above average helpful!
Rebecca Loree: The staff went above and beyond for me and my purchase of a new stroller. I highly recommend this store!
Magdalena Soltys: I used Active Baby online shopping. The online store team helped me when I made a mistake with a fabric version for my Bugaboo. I highly recommend them!
Jasmine Toor: Great store, tons of selection and premium products! Great place to grab anything baby related
Mable Lo: Probably the best place to get your Xmas presents for the little one!!!
Jade Wierks: Great place, great Christmas giveaways! All the babes needs here!!!
Josee Rugge: Great store with a variety of options for your baby. Staff is friendly and very helpful!
5. Sweet Monkey - Vancouver
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4.2
5 reviews
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Address: 1496 Cartwright St #21, Vancouver, BC V6H 3Y5, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-682-3364
Business type: Baby clothing store
Paula: Amazing store!
Karina Flores: I love love love the quality of the clothes! And the customer service is the best!!!
Sabrina Bergeron: This is my absolute favourite place to buy baby clothes and kids clothes! Kathy the owner is the sweetest and so helpful she picks out the most adorable children clothes and always bring in the best quality. This store is in such a great location with so many things to check out in the area as well. If you are looking for a gift, shopping for your new baby, or looking for some cute accessories this is the place to go!
Jacqueline Scoretz: This store chooses to not allow returns, however they don’t post this or let the customer know. Their products are over priced and they sell defective clothing.
6. Little Earth Children's Store - Vancouver
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4.7
35 reviews
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Address: 1020 Commercial Dr, Vancouver, BC V5L 3W9, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 778-737-7004
Business type: Baby clothing store
MsDaynaMichelle: I tried calling the store several times over a week and no one answered so I brought all of my consignment stuff that I’ve been saving up for years from my girls (at the time when their website said they are accepting.) I am terminally ill with bone Mets and it was extremely painful for me to do, I finally made it to the door (no wheelchair parking) and the lady said no come back November 15. I can’t as I’m too ill. I ended up in bed for several days on meds (which is normal) but I was at least hoping they’d take some of my winter gear as it’s all name brands barely used. Since I am terminally ill I won’t be back but thought they could have used some compassion rather than just brush me off. I left in tears. The other customer in the store looked shocked and tried to help me.
Graeme Jones: Love this store! Bought rain boots for my 4yr and 1 yr boys. Great service with fitting advice. Glad to hear they found a new location across the street.
Estelle Cunningham: I absolutely love this store. It was lovely inside and had a lot of nice selection and even new items are available every now and then. The products were also affordable and surprisingly of very high quality as well. A lot of engaging toys as well, kids would have fun shopping here for sure. It has a nice space, not huge but just right.
Kate Harland: Amazing customer service - I have 3 boys who grow so fast and they are always so helpful. Great local shop!
Randi Wagner: Buyer and consigned approved!
CE SKRN: Love this store! Staff are super friendly and helpful. They have a selection of consignment and new items!
Judy Dee: helpful staff will talk to you about anything child related, selection is good including consignment
Tina Yiu: Maybe I caught the staff on an "off" day but mine felt a bit short / impatient when I wanted to consign some goods.If the goods didn't sell, there was the option for them to donate or pick them back up. I said that I wanted them back but never heard back. I would have preferred to donate them myself.I do appreciate any businesses that are working to re-use / recycle and save the environment though
Anson Li: Friendly owner, has a lot of infant and toddler clothing, toys, and accessories. Mostly new. Since consigned.
Hidy C: I went in today with my 3 year old for some shoes and had a wonderful experience. There was a good selection and great prices, plus the service was attentive and thoughtful - I especially appreciated the box of toys provided that my kid happily occupied himself with during our visit!
Kelli O'Reilly: Ordered a pair of shoes online for curbside pickup during the pandemic. Very use friendly website, easy ordering, and ready for pickup 2 working days later. Spouse picked them up for me and said it was super quick and easy. Very happy to be able to continue shopping secondhand with these adjustments in place. Thanks!
Hope Johnson: Great store , very friendly staff and cute products. Staff helped open door because I had a stroller. Will be back! 😁✌️
Sheridan Mohammed: Well I did notice a switch in pricing that was "supposed to be consignment", the tags are a different colour; when I asked for an itemized receipt I was denied-
ken sullivan: Place is awesome and unique quality children's stuff
Jason S: Great consignment selection and the staff are always so helpful.
Era Design Ltd: Great place for new and used kids clothes! They have used shoes which is really nice to have! Lots of practical things - seasonal costumes and beach items. Would recommend this place to anyone with little kids that grown quickly ;)
Danielle Villalobos: Few really good deals. Nice staff
tara mintenko: Great mix of old and new
Alex Bale: Good quality new and used
Lois Chan-Pedley: Love their selection of consignment and brand new items - clothes, footwear, toys, books. The playroom in the back keeps my kids busy while I shop. The owners Laura and Vicky are super wonderful.
Terrence Kuiper: Great place for some new and used kids clothes.
7. Bonpoint Canada - Vancouver
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5
16 reviews
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Address: 1512 W 14th Ave, Vancouver, BC V6J 2H9, Canada
Schedule: Opens at 11:00 AM
Telephone: +1 604-620-0649
Business type: Childrens store
Joey Rosenzveig: Amazing selection and great quality! Definitely recommend
Henry Chen: Nice selection of baby products. Their baby lotion is incredible, try it!
Spenser W Opal: Bonpoint is my favorite place ever! I just love what's inside the store. It seems like it's just my own closet. I l really like how they provide us the best clothing for my family. Everything are of high quality in a reasonable price. They have a unique design for clothing and fashion. The staffs are nice and accommodating. My sister was so glad upon receiving the gift I gave her from this store. I gave her a winter jacket and I chose her favorite color. She likes to wear it every time she travels. I would surely recommend this place. I am thankful and satisfied.
Nick fararis: Great service and products
Hayley Gusola: Beautiful children's clothing! For special occasions and for everyday wear.
Sebastian Cowan: Beautiful clothes, amazing customer service and best location! My favourite place to shop.
Vivian Zhao: Very cute store with glamorous children’s clothing!! Nice service 谢谢
Penelope Eaton: Beautiful store, full of the cutest clothes! I had such a great experience. Everyone who worked there was very helpful and kind. Perfect for presents - I found the cutest two piece set for my friends baby shower!! And she just loved it, I highly recommended Bonpoint to her, and she's been shopping there ever since. Will be back!!
Henrietta Tan - PREC: What a great store for parents to shop for their little ones!!
Laura Greither: Visiting from LA...I happened upon this little treasure of a store, walking up Granville street. It is tucked down a lovely tree lined side street. I felt like I was walking into a boutique in France!! Its the most beautiful, charming children’s clothing store I have ever been to. I was hard pressed not to buy one of everything. The staff is amazing, helpful but not pushy. I wish some of the outfits came in sizes for me!!:)) 💕💕💕
Dominic Bruce: I had a great experience finding clothing for the tots for our family photos. The staff made the experience very easy and enjoyable. The clothing is very beautiful and tasteful. 10/10 would recommend to anybody near or visiting south granville.
Alexander Agor Kirby Cowan: Adorable collection! Helpful staff, found a cute dress for my niece’s birthday here. Beautiful, brand new children’s clothing store selling exclusively French designer Bonpoint.
8. BabySense Boutique - Baby & Mommy 森瑞宝贝 - Burnaby
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5
3 reviews
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Address: 4429 Kingsway Unit 25, Burnaby, BC V5H 2A1, Canada
Schedule: Opens at 10:00 AM
Telephone: +1 604-620-1777
Business type: Baby store
Darren X (xuuuu): Great products with amazing service. Good gift pick place !
Qing Yu: Very pricey, even more expensive than official websites. Do check the price before checking out!
GuanYu Zhang: Very satisfied very cute doll
Xun Zhou (Angela): It is a very nice boutique baby store near metrotown area. They have a very good collections of Jellycat. They also offer customized embroidery on the stuffed animals. The staffs working there are very friendly and welcoming. We just got our daughter a bunny with customized embroidery for Easter. Highly recommended.
Kenneth Yu: Was shopping for some kids supplement and saw this store having the best price on Google search beating even amazon and was even surprised that they have store pickup close by.Order was ready quickly and staff was friendly. Store was clean and bright. I knew that the store had opened a few years ago but never realized this is such a gem.
Isabelle Chen: The baby store is absolutely amazing! They have a great selection of products that are high quality and reasonably priced. The staff were very helpful and friendly, taking the time to ensure I had everything I needed. Highly recommend this store for all your baby needs!
Qitong Wu: Here is the best place to buy the Jelly cat. It provide embroidery name on it. This is the special birthday gift for my son.
Luna Tsoi: I absolutely adore this place! It is THE Jellycat heaven I was able to find my dream giant bunnies here! The staffs are very friendly and helpful as well. Highly recommended 👍🏻👍🏻
Selina H: I got a jellycat bunny with embroidery on the ear. It makes a perfect gift. Service was great and the item was ready in two days.
A Y: So many Jellycat you can find in the store.
Julie Chen: A variety of Galison puzzles and jellycat stuffies. I come here often.
M Zhao: 兔年么～就要撸一只兔子呀终于等到能绣中文了，最多四个字 yyds！兔子款好多，选了老半天（选择障碍症）最后还是挑了老板发朋友圈的这只深色的～在兔然暴富 钱兔无量 兔飞猛进几个词里选了个～～～还是暴富吧 暴富配金丝线，闪闪亮亮～老板超级细心，还先给看了sample，然后才正式绣字。推荐大家过年用金色字！超级应景超级好看～～～
Tay Mar: I called to inquire about a product that was listed on the website as in stock, but had been cancelled after ordering from another business. The customer service representative was able to answer my questions immediately and help me with ordering and shipping. I received the item very quickly being provinces away. I will definitely order from them again
Lily Liang: They offer tons of different kinds of puzzles, toys, and jellycats. They also offer to stich on some of the jellycats to make it personalized.
Celine Chua: They sell cute jellycat plushies and even offer special customization! The staff are also very considerate and provide comprehensive customer service.
Veronica H: Don’t like their after service, being cheated
taco: 超喜欢这个名字刺绣，一直思来想去怎么给这个兔子贴上宝宝的名字，因为要带去上学睡觉当安抚玩具，现在不需要烦恼啦！宝宝很喜欢，客服也是超级棒！
许琦琳: Very worth to go!
Phoebe: Perfect place to find what you need for your kids or yourself! Very supportive and helpful staffs.
Harry Chen: Best choice for jelly cat. Love this little store, very recommend.
js js: The service is very good, jellycat's products are very complete
9. Kona's Baby Boutique - Vancouver
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4.7
34 reviews
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Address: 1703 Manitoba St, Vancouver, BC V5Y 3K8, Canada
Schedule: Opens at 9:00 AM
Telephone: +1 604-875-0029
Business type: Baby clothing store
Janice Kim: Cute stuff but was told when purchasing that I had 7 days to return merchandise. I went to return an item and it’s actually 7 days for a store credit.
D G: Friendly staff and clothing is amazing!
Cyrus Hutnyk: Jelly cat brand stuffed animal lovers know that BABY STORES carry all that good stuff. Come here for the VARIETY and for 25% off Christmas plushies???? Unmatched.
RAJ: Bought some stuffed animals and some amazing tiny button apparel
Shandel Riedlinger: Amazing customer service! Our 2 year old son’s favourite teddy bear was lost on an outing with a caregiver and he was devastated. We discovered it was from Kona’s Baby Boutique and ran over there after he went to bed to see if we could find a replacement in stock. The lovely woman working not only made sure it was pulled from their storage facility so we could have it the next day but the manager also offered to deliver it that night if our son couldn’t sleep without out. So sweet! We’ve had great interactions with staff every time we’ve shopped here.
Estelle Cunningham: The exterior is very inviting and the inside was also remarkable. The staff were super friendly and greeted us with their genuine smiles, you'll feel very welcome here. You will find a lot of alternatives to your needs and the baby dresses were so pretty, I would like to buy many for my niece. It absolutely has every baby product you will ever need.
Bryan Young: Kool
nicole: Cute store with curated items. Has also worked with local creators and all over local pick up with I love
Jon Jon: I barely could find any product in this store. Most of the items I liked on their website are out of stuck. All the available items like teethers, baby bottles are also way more expensive than other stores and online shops. You can get the same brand way more cheaper from other places.
Acco D'Avies: Amazing selection of jellycat plush toys. Cannot complain! 😁
Derek Schulz: This place has a 7 day return policy….. strange
M K: This is such a great baby store, with fantastic service and selection. I came here for a gift for my coworkers baby and got the cutest outfit, hat and stuffy. I LOVE that the store is open late (and it's open early too)- most other baby stores in the city close at 5pm which makes it impossible to get to after work. So happy I found this place.
Robert Craig: I stopped in randomly as I remembered I needed a gift for my new nephew.They had a great selection of locally made jumpers and matching tops and bottoms.Service was very friendly too.I bought a jumper but I'll be back in the future for more.Cool place.
Laura Roman Yoga: Lovely kids clothes and awesome customer service
Yasmin Pasco: Super friendly employees
Yann Dupont: Insulting experience.We asked before purchasing if we can return items and we were told yes.We had to return indeed. And this time we were told it wouldn't be reimbursed but only store credit because of COVID.What kind of safety is that since they were taking the toy back anyway.We've been experience a fairly condescending answer when I say that reimbursing or store credit has nothing to do with a COVID reason.
Dallas Vaughan: Only store credit for returns apparently, was never told this. Employee said can return within 7 days.Horrible policy will never shop here again.
kchowa: A very cute baby store tucked in the corner of Manitoba and west 1st. It definitely catches your eye as your walking and can see the nice open displays making you want to check in what's inside of the store.We were welcomed with super friendly staff and with very safe covid protocols. Masks and hand sanitizer before entry.Large focus on Canadian and local products which is great. There are definitely items that you wouldn't be able to find in more larger retail stores.Cost wise , all very reasonable and of course comes with the great service.Would highly recommend coming here for gifts and looking at gift ideas for young families.Bought rare jellycat stuffed animals and looking at the 100%UV protection sunglasses (Canadian product)
Jed Fryer: Amazing little shop. So many great small shop brands carried in this store. Love to see that they support carrying other small shop brands. Go check the store out. Something for everyone!!!
Taira Laoha: LOVE THIS BABY STORE!!! They have so many unique, top quality and beautiful things for my baby girl I always get excited to go visit and see what’s new 🤩
Ahtousa Panah: Very cute store. Visual merchandising is done nicely. Product selection is great. Customer service was wonderful, greeted right away and assisted with what I needed. Made the shopping comfortable in a timely manner. I will be back! Xx
10. Posh Baby & Kids Canada - Burnaby
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4.6
18 reviews
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Address: 6943 Antrim Ave, Burnaby, BC V5J 4M5, Canada
Schedule: Opens at 9:00 AM
Telephone: (866) 347-1858
Business type: Baby store
4worldlovers: ![Bentley 6-in-1 Convertible Stroller Trike]()
Designed in Europe for a lifestyle on the go, these strollers fold and unfold with a simple touch.
![baby shops in vancouver Posh Baby & Kids Canada]()
Designed in collaboration with the Bentley Motor Company, these trikes & balance bikes offer the best in innovation and design.
For 6 months to 5 years old, your little one will love every ride in their own little Bentley.
Give your little ones a taste of excellence that pushes them to compete at the highest levels in true McLaren fashion.
Designed in Europe for a lifestyle on the go, these strollers fold and unfold with a simple touch.
Designed in collaboration with the Bentley Motor Company, these trikes & balance bikes offer the best in innovation and design.
For 6 months to 5 years old, your little one will love every ride in their own little Bentley.
Give your little ones a taste of excellence that pushes them to compete at the highest levels in true McLaren fashion.
Katie West: Great customer service. A read tire on my Rito Trike popped; a replacement tire was sent to me quickly, the whole process was very quick and easy.
Greg Mozesson: This company (and their suppliers) are suffering from the worst case of supply issues. The way it impacted me is that they have not yet been able to honour the warranty on rito trike after over 4 months of email exchange. My issue is that one of the wheels and now two have disintegrated and can’t be replaced.
Jasmine Dale: We have purchased at least 10 play mats from Posh Baby and Kids for our child care centres over the last few years - they are fabulous quality and awesome designs for kids! They have held the test of time for years, regularly cleaned and sanitized and no damages to the material, fading, or wear and tear. They are low maintenance, easy to clean, and make any child friendly space look so warm and welcoming. They are perfect for crawling/playing babies, or preschool circle time. I have recommended them to other child care operators looking to move away from carpets and everyone has been very pleased.Also - the customer service is always top notch! Highly recommend!
E: BEST CUSTOMER SERVICE- FAST RESPONSE (EMAIL & SHIPPING), COURTESY...PLUS, I didn't make a purchase here!!!I made a purchase on "BED BATH AND BEYOND CANADA"-for the "Babycare Playpen", arrived missing a Safety joint holder.1st: Contacted "BBB-CANADA" for replacement of the missing piece. Said will send it to me, WAITED 2 WEEKS-NOTHING.2nd: Contacted "BBB-CANADA" again, said same thing-this time I asked for a ticket number. after 2 WEEKS-NOTHING.3rd: Contacted "BBB-CANADA" again, BEED TOLD-"I WILL NEVER RECEIVE THE PARTS, AS THEY DO NOT HAVE IT!!" I was furious, got fooled for a whole month. The representative told me I can only packed the whole thing back in box and ship back to them, they will send me a new one."BUT NO GURANTEE THE MISSING PIECE WILL BE THERE"- Ridiculous!Then I contact Babycare (Posh Baby And Kids Kids Canada), trying to see if can come out with a solution.Here's where Jeanee helps, she responsed fast (with no BS) and sent me the replacement part out in same day (even I didn't purchase from them). I received it in few days-exactly the missing piece I needed.Highly Recommend this place, will definately buy from them in the future and AVOID BED BATH AND BEYOND!
Raymond Gonzales: Bought a brown Kid's Sofa for a gift. Very nice! The family loves it!
J K: amazing customer service!! Thanks Jeanee Li for the swift reply and i have my replacement parts order done within 30 mins!!
Joby Chen: Great service and prompt response to my question! 100% would recommend!
Maria Zarate: My boy is 2 years old and the balance bike has been perfect for him. He has made so much progress in the month that we have his bike. I definitely recommend this balance bike for littles ones.
Jenica Airah: My daugther really enjoy the rito qplay. She loves it, and also can easily manage when you are outside
wahid 1: Very easy to order. Looking forward to seeing it in person. Definitely happy with the service
Abbie Zhang: Very excellent customer service 👍👍👍
Robinson Chih-Shou Cheng: Great customer services. Responding to my order question very quickly. Product shipped right away.
Carmen C: Fast and efficient when I needed a replacement part for the trike. Thank you so much Kennard! :)
Jessica St-jean: Your customer service is really amazing,wow !!!!Ultra fast and always efficient response!!!!
garland Baker: Really confused on the ordering process. I sent emails and phone calls with no response. I finally talked to a young lady and she found the problem. My color was out of stock and was on hold until June 2020 and no one told me! The young lady asked if I would switch to a color Sequin Blue to Jet stream blue which was in stock and would be shipped the same day! I was then given a tracking number and I got a notification that the shipment was cancelled! 4 hours later I was sent a new tracking number and now its back on schedule. Very confusing and disheartening when I found out if I had not called who knows when I would get my Bentley trike! I am just glad it is on its way thanks to the young lady. The TWO different tracking numbers still baffle me!
Dave Nowatica: Jumped on my request. Awesome response, very happy with the service.
Anthony Young: I had an issue with the my Dwingler Playpen and they were quick to respond and expedited the pieces to me in a couple days. Thank you.
Kathleen Leung: Very helpful team, responded to my email inquiries promptly and offered me missing parts for my Dwinguler fence.
otto matthias: We are very pleased with the products and would definitely buy here again.We got the white Qplay children's bike and a large play mat. The mat is durable and easy to clean, and the images are fun and vibrant.The Qplay bike is light, has white plastic casing over a metal frame and solid plastic/foam tires. Although my 3yo already had a strider bike with inflatable tires, he prefers the white one to the point of refusing to use the strider. He calls it his Tesla because it looks high tech, and I think he prefers it because it is smaller and lighter. One caveat on the bike: the tires are not as grippy as inflatable rubber tires, but they work fine.
Ellen Abbalos: Amazing products for babies and a very helpful team! Thanks you
Jia Ren Mo: We purchased our bentley trike from poshbabyandkids and they were very helpful with the whole process. The trike arrived very quickly.Thank youJia + Jessie
11. baby enRoute - Richmond
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4.6
143 reviews
12. Parade Organics Granville Island - Vancouver
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4.5
13 reviews
13. TJ's The Kiddies Store - Vancouver
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4.2
254 reviews
14. baby enRoute - Burnaby
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4.4
57 reviews
15. Sprout Concept - Vancouver
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4.7
12 reviews
16. BABY SQUARE - Burnaby
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4.1
38 reviews
17. Cemarose Burrard Store - Vancouver
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4.6
9 reviews
18. Beansprouts - Vancouver
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4.7
24 reviews
19. Isola Bella Children's Clothing and Shoe Boutique - Vancouver
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4.1
28 reviews
20. Igloo Children's Clothing Boutique - Vancouver
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4.5
22 reviews
